https://help.ncf.ca/api.php?action=feedcontributions&feedformat=atom&user=Fs881 2026-04-16T16:24:50Z User contributions MediaWiki 1.36.4 https://help.ncf.ca/index.php?title=SmartRG_SR505N_Configuration&diff=7204 2020-07-22T14:32:49Z

<p>Fs881: /* Firmware */</p> <hr /> <div>&lt;div class=&quot;ncfrightbox w-25&quot;&gt; {{Template:SmartRG SR505n}} &lt;/div&gt;<br /> =Preparation=<br /> Updated: 2020-04-30<br /> <br /> '''&lt;span style=&quot;color: red&quot;&gt;&lt;big&gt;Note: We do not supply SmartRG firmware updates to non-NCF members!&lt;/big&gt;&lt;/span&gt;'''<br /> <br /> Recommended Firmware Version: 2.6.4.2<br /> <br /> The SmartRG SR505n modem router supports both ADSL mode and VDSL mode. Provided it is configured correctly, it can be switched between ADSL and VDSL plans without the owner having to buy a new modem or even re-configure your existing one.<br /> * Note: Fees for changing plans may still apply. Consult: [[DSL Rates]]<br /> <br /> Before you start configuring the SmartRG SR505n, there are 4 things to check:<br /> # '''Firmware Check:''' Check if you're using older [[SmartRG SR505N Configuration#Firmware|firmware and upgrade]] to the recommended firmware version. If you're unable to access the internet to request newer firmware, note that the screenshots shown and steps outlined may not align with what you see. Contact the [http://mailto:support@ncf.ca support@ncf.ca] for assistance if you run into problems.<br /> # '''Factory Settings and Standard Configuration:''' These instructions assume you're configuring SmartRG SR505n modem out of the box or after a factory reset. If the modem is not new, it is recommended to reset the modem to the factory defaults '''by holding down the reset button with a paper clip for ~10 seconds.''' <br /> #* Also, these settings are our recommendations for most NCF members. To learn more about making custom changes to your particular modem, consult the [[Modem Manuals|manual]].<br /> #'''Modem Installation - Configure over Ethernet:''' Consult the [https://www.ncf.ca/ncf/support/w/images/f/f8/Modem_Info_Pages_-_SmartRG_505n_v1.0.pdf SmartRG SR505N modem instruction sheet] (page 1) on how to set up the modem and connect to it over ethernet. ''We do not recommend configuring your modem over a Wi-Fi connection.''<br /> #'''Configurations Methods:''' The 2 main ways of configuring the SmartRG SR505n modem:<br /> #* Using a custom configuration File: You can request an NCF custom configuration file for your NCF DSL connection from [mailto:support@ncf.ca support@ncf.ca] (available to NCF members only)<br /> #* Manually following configuration steps.<br /> # '''Configuration Options:'''<br /> #* [[#Configure for Routed Operation with WiFi|Routed Operation with WiFi]] - Standard configuration for most members with SmartRG SR505n serving as both modem and Wi-Fi router<br /> #* [[#Configure_for_Routed_Operation_with_separate_WiFi_Router|Routed Operation with separate WiFi Router]] - Recommended configuration for members with their own Wi-Fi router. The modem will make the PPPoE authentication and both devices will negotiate DHCP<br /> #* [[#Bridge Operation|Bridged Operation with separate WiFi Router]] - '''(Advanced)''' for members with their own routers and are knowledgeable about managing it themselves. The router with handle both authentication and DHCP.<br /> <br /> =Using Custom Configuration File=<br /> {{Template:Back_to_the_Top}}<br /> Your SmartRG modem can be configured for Routed or Bridged Operation by a custom configuration file. The custom configuration will include parameters specific to your NCF account.<br /> <br /> 1. Request a custom configuration file from [Mailto:support@ncf.ca support@ncf.ca] and save it at a location you will remember.<br /> == Log into Modem Web Interface ==<br /> {{Template:Back_to_the_Top}}<br /> 2. Enter http://192.168.1.1 info the address bar at in your web browser. Click on '''Manage Gateway (advanced)''' and login with username: '''admin''' and password: '''admin''' (if your modem has been properly reset. If not try your '''NCF DSL password''').<br /> [[File:SR505n-Login Page.png|alt=SmartRG SR505n Login Page|none|thumb|540x540px|SmartRG SR505n Login Page]]<br /> <br /> == Uploading the File ==<br /> {{Template:Back_to_the_Top}}<br /> 3. Go to the '''Management''' Menu link, and then click on the '''Settings''' sub-menu link and then on the '''Update'''.<br /> * Click on the '''Browse''' link (in the Update Running Broadband Router Settings section) and navigate to the custom configuration file you saved.<br /> * Click on '''Update Running Settings'''.<br /> [[File:SR505n-Settings-Update.png|alt=SR505n-Settings-Update- Running Settings|none|thumb|916x916px|SR505n-Settings-Update-Running Settings]]<br /> 4. Once the file upload begins, it can take 2 to 5 minutes to be completed and for your modem to be fully connected online. Resist the urge to make changes to the modem's configuration during this time.<br /> [[File:SR505n-Update.png|alt=SR505n-Update- Upload in progress|none|thumb|724x724px|SR505n-Update- Upload in progress]]<br /> <br /> =Routed Operation with Wi-Fi=<br /> {{Template:Back_to_the_Top}}<br /> {{Template:SmartRG Config Options}}<br /> <br /> == Checklist ==<br /> {{Template:Back_to_the_Top}}<br /> <br /> {| class=&quot;wikitable mw-collapsible&quot;<br /> |+Steps to Configure SR505N for Routed Operation<br /> !<br /> !Steps<br /> !Menu Navigation<br /> !Parameters<br /> |-<br /> |2<br /> |[[#Log into Modem Web Interface|Log into Modem]] <br /> |&lt;nowiki&gt;http://192.168.1.1&lt;/nowiki&gt;<br /> <br /> '''→ Manage Gateway (Advanced)'''<br /> |User Name: '''admin'''<br /> <br /> Password: '''admin'''<br /> |-<br /> |3<br /> |[[#WAN Cleanup|WAN Cleanup]]<br /> |'''Advanced Setup'''<br /> '''→ WAN Service'''<br /> |Remove '''ppp0.1''' from '''WAN''' Service Table<br /> |-<br /> |4<br /> |[[#Enable ADSL Interface|Enable ADSL]]<br /> |'''Advanced Setup''' <br /> '''→ Layer2 Interface'''<br /> <br /> '''→ ATM Interface'''<br /> |Add ATM: vpi:'''0''' vci:'''35'''<br /> DSL Latency: '''FAST''' and '''INTERLEAVED'''<br /> |-<br /> |5<br /> |[[#Enable VDSL Interface|Enable VDSL]]<br /> |'''Advanced Setup'''<br /> '''→ Layer2 Interface'''<br /> <br /> '''→ PTM Interface'''<br /> |Remove '''ptm0''' with '''Path0'''<br /> Add PTM: <br /> DSL Latency: '''FAST''' and '''INTERLEAVED'''<br /> |-<br /> |6<br /> |[[#Configure ADSL Interface|Configure ADSL]]<br /> |'''Advanced Setup'''<br /> '''→ WAN Service'''<br /> |Add '''atm0/(4_0_35)''' PPPoE (pppoe_4_0_35)<br /> * Network Protocol Selection: '''IPv4 and IPv6 (Dual Stack)'''<br /> <br /> * PPPoE username: your DSL username <br /> <br /> * PPPoE password: your DSL password<br /> <br /> * Enable '''Firewall'''<br /> <br /> * Enable '''NAT'''<br /> <br /> * Disable '''SIP'''<br /> |-<br /> |7<br /> |[[#Configure VDSL Interface|Configure VDSL]]<br /> |'''Advanced Setup'''<br /> '''→ WAN Service'''<br /> |Add '''ptm0/(4_1_1)''' PPPoE(pppoe_4_1_1.35)<br /> * 802.1P Priority:'''1''' <br /> <br /> * 802.1Q VLAN:'''35'''<br /> <br /> * Network Protocol Selection: '''IPv4 and IPv6 (Dual Stack)'''<br /> <br /> * PPPoE username: your DSL username <br /> <br /> * PPPoE password: your DSL password<br /> <br /> * Enable '''Firewall'''<br /> <br /> * Enable '''NAT'''<br /> <br /> * Disable '''SIP'''<br /> |-<br /> |8<br /> |[[#UPnP|UPnP]]<br /> |'''Advanced Setup'''<br /> '''→ UPnP'''<br /> |Disable '''uPnP'''<br /> |-<br /> |9<br /> |[[SmartRG SR505N Configuration#WiFi Name|WiFi Name]]<br /> |'''Wireless'''<br /> |SSID (Wi-Fi Name) to format '''NCF_0000'''<br /> |-<br /> |10<br /> |[[#WiFi Security|WiFi Security]]<br /> |'''Wireless'''<br /> '''→ Security'''<br /> |<br /> * Disable '''WPS'''<br /> * Network Authentication to '''WPA2-PSK'''<br /> * WPA Passphrase : your DSL password<br /> * WPA Encryption : '''AES'''<br /> |-<br /> |11<br /> |[[SmartRG SR505N Configuration#Admin Password|Admin Password]]<br /> |'''Management'''<br /> '''→ Access Controls'''<br /> <br /> '''→ Passwords'''<br /> |<br /> * Username: '''admin'''<br /> <br /> * Old Password: admin (or whatever you set it to)<br /> * New Password: your DSL password<br /> |-<br /> |12<br /> |[[#Disable Support|Disable Support]]<br /> |'''Management'''<br /> '''→ Access Controls'''<br /> <br /> '''→ Accounts'''<br /> <br /> |'''Delete/Modify Account'''<br /> * Select '''Support''' role<br /> <br /> * '''Disable'''<br /> * '''Update''' (at bottom)<br /> |-<br /> |13<br /> |[[#Remote Access|Remote Access]]<br /> |'''Management'''<br /> <br /> '''→ Management Server'''<br /> |<br /> * TR-069 Client: '''Disable'''<br /> * ACS URL: '''https://acs.ncf.ca'''<br /> |-<br /> |14<br /> |[[#System Log|System Log]]<br /> |'''Management'''<br /> <br /> '''→ System Log'''<br /> |Configure System Log<br /> * System Log:'''Enable''' <br /> * Log Level: '''Debugging'''<br /> * Display Level: '''Error'''<br /> * Mode: '''Local'''<br /> |-<br /> |15<br /> |[[#Internet Time|Internet Time]]<br /> |'''Management'''<br /> <br /> '''→ Internet Time'''<br /> |<br /> * First NTP time server: '''Other :''' '''time.nrc.ca'''<br /> |-<br /> |16<br /> |[[#Backup Settings|Backup Settings]]<br /> |'''Management'''<br /> <br /> '''→ Settings'''<br /> <br /> '''→ Backup'''<br /> |<br /> * '''Backup''' '''Running Settings'''<br /> * Save backup file to computer<br /> |}<br /> <br /> == Log into Modem Web Interface ==<br /> {{Template:Back_to_the_Top}}<br /> 1. Enter http://192.168.1.1 info the address bar at in your web browser. Click on '''Manage Gateway (advanced)''' and login with username: '''admin''' and password: '''admin''' (if your modem has been properly reset. If not try your '''NCF DSL password''').<br /> [[File:SR505n-Login Page.png|alt=SmartRG SR505n Login Page|none|thumb|540x540px|SmartRG SR505n Login Page]]<br /> <br /> == WAN Cleanup ==<br /> {{Template:Back_to_the_Top}}<br /> 2. Click on the '''Advanced Setup''' menu, then on the '''WAN Service''' sub-menu. Select the '''Remove''' checkbox on the '''ppp0.1''' interface listed on '''WAN Service Setup''' table and click '''Remove''' at the bottom of the page.<br /> [[File:SR505n-WAN-remove.png|alt=Remove SR505n Default WAN Service|none|thumb|679x679px|Remove SR505n Default WAN Service]]<br /> <br /> == Enable ADSL Interface ==<br /> {{Template:Back_to_the_Top}}<br /> 3. Under the '''Advanced Setup''' menu, click on the '''Layer2 Interface''' and then '''ATM Interface'''. Click '''Add''' and proceed<br /> [[File:SR505n-ATM-add.png|alt=SR505n ATM add page|none|thumb|682x682px|SR505n ATM add page]]<br /> 4. On the '''ATM PVC Configuration''' page, select the following:<br /> * '''VPI:0''' and '''VPI:35'''<br /> * '''DSL Latency''': Select both<br /> ** '''Path0(fast)'''<br /> ** '''Path1(interleaved)'''<br /> * '''Apply/Save'''<br /> [[File:SR505n-ATM-config.png|alt=SR505n Configure ATM interface|none|thumb|591x591px|SR505n Configure ATM interface]]<br /> 5. Confirm you have configured the ADSL (ATM) interface correctly with the image below:<br /> [[File:SR505n-ATM-confirm.png|alt=SR505n confirm ATM configuration|none|thumb|695x695px|SR505n confirm ADSL (ATM) Interface Setup]]<br /> <br /> == Enable VDSL Interface ==<br /> {{Template:Back_to_the_Top}}<br /> 6. Under the '''Advanced Setup''' menu, click on the '''Layer2 Interface''' and then '''PTM Interface'''. Select the '''Remove''' checkbox on the '''ptm0''' interface and click '''Remove'''.<br /> [[File:SR505n-PTM-remove.png|alt=SR505n - Remove FAST only PTM interface|none|thumb|575x575px|SR505n - Remove FAST only PTM interface]]<br /> 7. Still on the '''DSL PTM Interface Configuration Page''', Click '''Add''' and proceed.<br /> [[File:SR505n-PTM-add.png|alt=SR505n- add new PTM interface|none|thumb|581x581px|SR505n- add new PTM interface]]<br /> 8. On the '''PTM Configuration''' page, select the following:<br /> * '''DSL Latency''': Select both<br /> ** '''Path0(fast)'''<br /> ** '''Path1(interleaved)'''<br /> * '''Apply/Save'''<br /> [[File:SR505n-PTM-config.png|alt=SR505n- Configure new PTM interface|none|thumb|579x579px|SR505n- Configure new PTM interface]]<br /> 9. Confirm you have configured the VDSL (PTM) interface correctly with the image below:<br /> [[File:SR505n-PTM-confirm.png|alt=SR505n - Confirm VDSL (PTM) Interface Setup|none|thumb|577x577px|SR505n - Confirm VDSL (PTM) Interface Setup]]<br /> <br /> ==Configure ADSL Interface==<br /> {{Template:Back_to_the_Top}}<br /> 10. From '''Advanced Setup''', click on '''WAN Service''' and then click on '''Add''' to proceed. <br /> [[File:SR505n-WAN-ADSL-add.png|alt=SR505n- Add WAN(PPPoE) ADSL configuration|none|thumb|617x617px|SR505n- Add WAN(PPPoE) ADSL configuration]]<br /> 11. On the '''WAN Service Interface Configuration''' page, select '''atm0/(4_0_35)''' from the drop-down menu and click '''Next'''. <br /> [[File:SR505n-WAN-ADSL2-atm.png|alt=SR505n- Mapping atm0 to WAN(PPPoE) ADSL configuration|none|thumb|513x513px|SR505n- Mapping atm0 to WAN ADSL configuration]]<br /> 12. On the '''WAN Service Configuration''' page, ensure the following: <br /> * '''PPP over Ethernet (PPPoE)''' is the active WAN service type chosen, <br /> * Ensure Service Description shows as '''pppoe_4_0_35''', <br /> * '''Network Protocol Selection''' is set to '''IPv4&amp;IPv6(Dual Stack),''' and click '''Next''' <br /> [[File:SR505n-WAN-ADSL3-ServiceType IP.png|alt=SR505n- PPPoE WAN Service Type and IP Protocol|none|thumb|507x507px|SR505n- PPPoE WAN Service Type and IP Protocol]]<br /> 13. On the '''PPP Username and Password''' page, enter your DSL username (format xx000@ncf.ca) and your DSL password into the '''PPP Username''' and '''PPP Password''' fields respectively. Scroll down the page... <br /> [[File:SR505n-WAN-ADSL4-PPPoE.png|alt=SR505n- Enter PPPoE/DSL credentials for WAN-ADSL|none|thumb|650x650px|SR505n- Enter PPPoE/DSL credentials for WAN-ADSL]]<br /> 14. Ensure '''Enable Firewall''', '''Enable NAT''' are checked. <br /> * Ensure '''Enable SIP''' is not checked. '''Note on SIP:''' Although we've found that most most VOIP providers prefer to have SIP disabled on modem/routers, your VOIP provider may require this feature. If you're encountering VOIP issues, confirm this setting preference with your VOIP provider. <br /> <br /> * Scroll to the bottom of the page and click '''Next''' <br /> [[File:SR505n-WAN-ADSL5-firewall NAT.png|alt=SR505n- Enable Firewall and NAT on WAN-ADSL|none|thumb|652x652px|SR505n-  Enable Firewall and NAT on WAN-ADSL]]<br /> 15. Click on '''Next''' twice on the '''Routing - Default Gateway''' and '''DNS Server Configuration''' pages to skip to the '''WAN Setup - Summary''' page. <br /> * Verify that the summary information you see matches the table below, <br /> * Click on '''Apply/Save''' <br /> [[File:SR505n-WAN-ADSL6-confirm.png|alt=SR505n- Summary Settings for WAN-ADSL|none|thumb|684x684px|SR505n- Summary Settings for WAN-ADSL]]<br /> <br /> ==Configure VDSL Interface==<br /> {{Template:Back_to_the_Top}}<br /> 16. Back on the '''WAN Service''' page, click on '''Add''' to proceed.<br /> [[File:SR505n-WAN-VDSL-add.png|alt=SR505n- Add WAN(PPPoE) VDSL configuration|none|thumb|655x655px|SR505n- Add WAN(PPPoE) VDSL configuration]]<br /> 17. On the '''WAN Service Interface Configuration''' page, select '''ptm0/(4_1_1)''' from the drop-down menu and click '''Next'''.<br /> [[File:SR505n-WAN-VDSL2-ptm.png|alt=SR505n- Mapping ptm0 to WAN(PPPoE) VDSL configuration|none|thumb|384x384px|SR505n- Mapping ptm0 to WAN VDSL configuration]]<br /> 18. On the '''WAN Service Configuration''' page, ensure the following:<br /> * '''PPP over Ethernet (PPPoE)''' is the active WAN service type chosen,<br /> * Ensure Service Description shows as '''pppoe_4_1_1''',<br /> * '''802.1P Priority''' is set to '''1'''<br /> * '''802.1Q VLAN ID''' is set to '''35'''<br /> * Network Protocol Selection is set to '''IPv4&amp;IPv6(Dual Stack)''', and click '''Next''' <br /> [[File:SR505n-WAN-VDSL3-ServiceType VLAN IP.png|alt=SR505n- PPPoE WAN Service Type, Priority, VLAN ID and IP Protocol|none|thumb|437x437px|SR505n- PPPoE WAN Service Type, Priority, VLAN ID and IP Protocol]]<br /> <br /> 19. On the '''PPP Username and Password''' page, enter your DSL username (format xx000@ncf.ca) and your DSL password into the PPP Username and PPP Password fields respectively. Scroll down the page...<br /> [[File:SR505n-WAN-VDSL4-PPPoE.png|alt=SR505n- Enter PPPoE/DSL credentials for WAN-VDSL|none|thumb|725x725px|SR505n- Enter PPPoE/DSL credentials for WAN-VDSL]]<br /> 20. Ensure '''Enable Firewall''', '''Enable NAT''' are checked.<br /> * Ensure '''Enable SIP''' is not checked. '''Note on SIP:''' Although we've found that most most VOIP providers prefer to have SIP disabled on modem/routers, your VOIP provider may require this feature. If you're encountering VOIP issues, confirm this setting preference with your VOIP provider. <br /> <br /> * Scroll to the bottom of the page and click '''Next''' <br /> [[File:SR505n-WAN-ADSL5-firewall NAT.png|alt=SR505n- Enable Firewall and NAT on WAN-VDSL|none|thumb|582x582px|SR505n- Enable Firewall and NAT on WAN-VDSL]]<br /> 21. Click on Next twice on the '''Routing - Default Gateway''' and '''DNS Server Configuration''' pages to skip to the '''WAN Setup - Summary''' page.<br /> * Verify that the summary information you see matches the table below,<br /> * Click on '''Apply/Save'''.<br /> [[File:SR505n-WAN-VDSL6-confirm.png|alt=SR505n- Summary Settings for WAN-VDSL|none|thumb|510x510px|SR505n- Summary Settings for WAN-VDSL]]<br /> 22. Confirm that the table on the '''Wide Area Network (WAN) Service Setup''' page match the image below and proceed. <br /> [[File:SR505n-WAN-confirm.png|alt=SR505n- Confirmation WAN Service Setup Table|none|thumb|859x859px|SR505n- Confirmation WAN Service Setup Table]]<br /> <br /> == UPnP ==<br /> UPnP allows devices on your network to automatically forward ports so they can be accessed from the Internet. While UPnP is convenient, we recommend turning it off for security reasons.<br /> {{Template:Back_to_the_Top}}23. From the '''Advanced Setup''' on the left, then Select '''UPnP'''. On the '''UPnP Configuration''' page, <br /> * Uncheck the '''Enable UPnP''' box,<br /> * Save the changes with '''Apply/Save'''<br /> [[File:SR505n-Secure-UPnP.png|alt=SR505n-Secure- Disable UPnP|none|thumb|485x485px|SR505n-Secure- Disable UPnP]]<br /> <br /> == Wi-Fi Name==<br /> {{Template:Back_to_the_Top}}<br /> 24. Click and on '''Wireless''' menu link. From the Wireless - - Basic Page...<br /> * Set the '''SSID''' is set to NCF_0000 (NCF uses the last 4 digits of the modem's serial number).<br /> '''Note:''' We recommend that you not use your name or address as this information is broadcast and other people in your area will be able to associate the signal with which home it is coming from.<br /> * Click on '''Apply/Save''' at the bottom.<br /> [[File:SR505n-WiFi.png|alt=SR505n-WiFi SSID Setup|none|thumb|631x631px|SR505n-WiFi SSID Setup]]<br /> == Wi-Fi Security==<br /> {{Template:Back_to_the_Top}}25.Click on the '''Security''' link, under the '''Wireless''' Menu option.<br /> * Set the '''Network Authentication''' to '''WPA2-PSK'''<br /> * Set the '''WPA passphrase''' to be your DSL-Password<br /> * Set the '''WPA Ecryption''' to '''AES'''<br /> * Click '''Apply/save'''.<br /> [[File:SR505n-WiFi-Security.png|alt=SR505n-WiFi-Security Settings|none|thumb|632x632px|SR505n-WiFi-Security Settings]]<br /> <br /> ==Admin Password==<br /> {{Template:Back_to_the_Top}}<br /> 26. Click on '''Management''' on the left. Then click on '''Access Control''' to reveal a sub-menu and then click on '''Passwords'''.<br /> * Enter '''admin''' for the '''User Name'''<br /> * Enter '''admin''' for the '''Old Password'''<br /> * Enter your DSL-Password or another strong password as the '''New Password'''. <br /> * Enter it once and again below to confirm<br /> * Save the changes with '''Apply/Save'''<br /> [[File:SR505n-Secure-Admin.png|alt=SR505n-Secure-Admin Password Change|none|thumb|569x569px|SR505n-Secure-Admin Password Change]]<br /> 27. On Click on '''Management''' again, a pop-up log-in screen appears, and asks for sign-in. Use the User-ID '''admin''' and the DSL-Password just set.<br /> ==Disable Support==<br /> {{Template:Back_to_the_Top}}<br /> 28. Click on '''Access Control''' again and then select the '''Accounts''' sub-menu link. Then on the '''User Access Control Settings''' page, click on '''Delete/Modify Account'''.<br /> [[File:SR505n-Secure-Accounts.png|alt=SR505n-Secure-Accounts Page|none|thumb|SR505n-Secure-Accounts Page]]29. On the '''Delete/Edit Account''' page, ensure the selected account is '''support''' and selected '''Disable'''.<br /> * Click '''Update Account''' at the bottom of the page and then click '''Back'''.<br /> [[File:SR505n-Secure-Support.png|alt=SR505n-Secure-Disable Support|none|thumb|461x461px|SR505n-Secure-Disable Support]]<br /> 30. Confirm your '''User Access Control Settings''' display as follows<br /> [[File:SR505n-Secure-Accounts-Confirm.png|alt=SR505n-Secure-Accounts- Confirm Support is Disabled|none|thumb|361x361px|SR505n-Secure-Accounts- Confirm Support is Disabled]]<br /> <br /> ==Remote Access==<br /> {{Template:Back_to_the_Top}}31. Click on '''Management''' and then on '''Management Server'''. On the '''TR-069 Client -- Configuration page''', perform the following changes:<br /> * Set to '''TR-069 Client''' to '''Disable,'''<br /> * Change the '''ACS URL''' to '''https://acs.ncf.ca&lt;nowiki/&gt;,'''<br /> * Uncheck '''Connection Request Authentication''', and<br /> * '''Apply/Save'''<br /> [[File:SR505n-Secure-RemoteAccess.png|alt=SR505n-Secure- Disable Remote Access|none|thumb|645x645px|SR505n-Secure- Disable Remote Access]]<br /> <br /> ==System Log==<br /> {{Template:Back_to_the_Top}}32. Click on '''Management''' and on '''System Log'''.<br /> [[File:SR505n-SystemLog.png|alt=SR505n- System Log|none|thumb|644x644px|SR505n- System Log]]<br /> 33. Ensure the following settings:<br /> * '''Log''' is '''Enable'''<br /> * '''Log Level''' is '''Debugging'''<br /> * '''Display Level''' is '''Error'''<br /> * '''Mode''' is '''Local'''<br /> * Click '''Apply/Save'''<br /> [[File:SR505n-SystemLog-Config.png|alt=SR505n- System Log Configuration|none|thumb|646x646px|SR505n- System Log Configuration]]<br /> <br /> ==Internet Time==<br /> {{Template:Back_to_the_Top}}34. Click on '''Management''' and on '''Internet Time'''. Make the follow changes:<br /> * Set '''First NTP time server''' to '''Other''' and input the url '''time.nrc.ca''' in the adjacent textbox.<br /> * Click '''Apply/Save'''<br /> [[File:SR505n-InternetTime.png|alt=SR505n-InternetTime|none|thumb|564x564px|SR505n-InternetTime]]<br /> <br /> ==Backup Settings==<br /> {{Template:Back_to_the_Top}}35. Finally, back up your settings in case your modem is accidentally reset or if you need to return this configuration. <br /> * Click on '''Management''' and then '''Settings''' and then '''Backup'''.<br /> * Then click on '''Backup Running Settings'''<br /> * Save the back up file to a location you will remember. We recommend including the date and your account ID in the name of the file.<br /> [[File:SR505n-Settings-Backup.png|alt=SR505n-Settings-Backup|none|thumb|640x640px|SR505n-Settings-Backup]]<br /> <br /> = Routed Operation with separate Wi-Fi Router=<br /> {{Template:Back_to_the_Top}}<br /> {{Template:SmartRG Config Options}}<br /> <br /> ==Configure your modem for Routed Operation==<br /> If you have a router, we recommend the following configuration steps:<br /> <br /> 1. Follow the configuration steps outline for [[#Routed_Operation_with_WiFi|Routed Operation with WiFi]] and make the following changes:<br /> * Under '''Wireless''', Uncheck the '''Enable Wireless''' Option,<br /> * Click '''Apply/Save'''[[File:SR505n-Wireless-Disabled.png|alt=SR505n-Wireless-Disabled|none|thumb|560x560px|SR505n-Wireless-Disabled]]<br /> <br /> ==Router Configuration==<br /> 2. On your router, set the Connection Mode or Type to '''Automatic IP, Automatic DHCP or Dynamic IP mode'''.<br /> <br /> = Bridge Operation=<br /> {{Template:Back_to_the_Top}}<br /> {{Template:SmartRG Config Options}}<br /> <br /> If you prefer your own external router rather than the one built into your SmartRG unit, we recommend [[#Routed Operation with separate WiFi Router|routed operation with a separate WiFi Router]]. However if you have networking expertise and are confident using the modem in bridge mode then take note of the following before configuring your SmartRG for Bridged operation:<br /> # Once you complete configuring your SmartRG modem for Bridged operation and disconnect from the modem, the Modem's Web Interface will become inaccessible with Auto DHCP settings on your computer. We recommend:<br /> #* '''Backup Settings:''' It is particularly important to backup the '''Running Settings''' on your modem before and after you configure it.<br /> #* '''Manual IP''': Setting a static IPv4 address on your computer, with the gateway IP set to http://192.168.1.1 to regain access to the modem<br /> #* '''Reset the modem:''' If you need to reset the modem, insert a paper-clip in the '''Reset''' hole on the back. Hold for 10 seconds to reset.<br /> #If you set up the modem for Bridge operation, then your router will need to be configured in PPPoE mode with your DSL username and password.<br /> <br /> == Checklist ==<br /> {{Template:Back_to_the_Top}}<br /> <br /> {| class=&quot;wikitable mw-collapsible&quot;<br /> |+Steps to Configure SR505N for Bridge Operation<br /> !<br /> !Steps<br /> !Menu Navigation<br /> !Parameters<br /> |-<br /> |1<br /> |[[#Log into Modem Web Interface|Log into Modem]] <br /> |&lt;nowiki&gt;http://192.168.1.1&lt;/nowiki&gt;<br /> <br /> '''→ Manage Gateway (Advanced)'''<br /> |User Name: '''admin'''<br /> <br /> Password: '''admin'''<br /> |-<br /> |2<br /> |[[#WAN Cleanup|WAN Cleanup]]<br /> |'''Advanced Setup'''<br /> '''→ WAN Service'''<br /> |Remove '''ppp0.1''' from '''WAN''' Service Table<br /> |-<br /> |3<br /> |[[#Enable ADSL Interface|Enable ADSL]]<br /> |'''Advanced Setup''' <br /> '''→ Layer2 Interface'''<br /> <br /> '''→ ATM Interface'''<br /> |Add ATM: vpi:'''0''' vci:'''35'''<br /> DSL Latency: '''FAST''' and '''INTERLEAVED'''<br /> |-<br /> |4<br /> |[[#Enable VDSL Interface|Enable VDSL]]<br /> |'''Advanced Setup'''<br /> '''→ Layers2 Interface'''<br /> <br /> '''→ PTM Interface'''<br /> |Remove '''ptm0''' with '''Path0'''<br /> Add PTM: DSL Latency: '''FAST''' and '''INTERLEAVED'''<br /> |-<br /> |6<br /> |Configure ADSL<br /> |'''Advanced Setup'''<br /> '''→ WAN Service'''<br /> |Add '''atm0/(4_0_35)''' Bridge (br_4_0_35)<br /> |-<br /> |7<br /> |Configure VDSL<br /> |'''Advanced Setup'''<br /> '''→ WAN Service'''<br /> |Add '''ptm0/(4_1_1)''' Bridge(br_4_1_1.35)<br /> * 802.1P Priority:'''1''' <br /> <br /> * 802.1Q VLAN:'''35'''<br /> |-<br /> |9<br /> |WiFi<br /> |'''Wireless'''<br /> |Disable Wireless<br /> |-<br /> |11<br /> |[[SmartRG SR505N Configuration#Admin Password|Admin Password]]<br /> |'''Management'''<br /> '''→ Access Controls'''<br /> <br /> '''→ Passwords'''<br /> |<br /> * Username: '''admin'''<br /> <br /> * Old Password: admin (or whatever you set it to)<br /> * New Password: your DSL password<br /> |-<br /> |12<br /> |[[#Disable Support|Disable Support]]<br /> |'''Management'''<br /> '''→ Accounts'''<br /> <br /> '''→ Access Controls'''<br /> |'''Delete/Modify Account'''<br /> * Select '''Support''' role<br /> <br /> * '''Disable'''<br /> * '''Update''' (at bottom)<br /> |-<br /> |13<br /> |[[#Remote Access|Remote Access]]<br /> |'''Management'''<br /> <br /> '''→ Management Server'''<br /> |<br /> * TR-069 Client: '''Disable'''<br /> * ACS URL: '''https://acs.ncf.ca'''<br /> |-<br /> |14<br /> |[[#System Log|System Log]]<br /> |'''Management'''<br /> <br /> '''→ System Log'''<br /> |Configure System Log<br /> * System Log:'''Enable''' <br /> * Log Level: '''Debugging'''<br /> * Display Level: '''Error'''<br /> * Mode: '''Local'''<br /> |-<br /> |16<br /> |[[#Backup Settings|Backup Settings]]<br /> |'''Management'''<br /> <br /> '''→ Settings'''<br /> <br /> '''→ Backup'''<br /> |<br /> * '''Backup''' '''Running Settings'''<br /> * Save backup file to computer<br /> |}<br /> <br /> =Firmware=<br /> {{Template:Back_to_the_Top}}<br /> <br /> {{Template:Firmware Caution}}<br /> <br /> The current firmware available to the NCF Office is '''2.6.2.4'''. You can verify your firmware by checking the software version on the Device Info page.<br /> [[File:SR505n-firmware-version.png|alt=SmartRG SR505n Firmware version check on Device Info Page|none|thumb|566x566px|SmartRG SR505n Firmware version check on Device Info Page]]<br /> '''&amp;#x26A0;Caution: Modems with firmware older than version 2.5.0.14 must be first upgraded to version 2.5.0.14 before upgrading to version 2.6.2.4. Failure to do so may cause functionality problems which will not be covered by the Manufacturer's warranty.'''<br /> <br /> To request a copy of this firmware email [[mailto:support@ncf.ca support@ncf.ca]]. To install this new firmware onto your modem perform the following steps:<br /> <br /> # Download the firmware file and save it to a location on your computer that you can find easily.<br /> # Open a web browser and go to the address http://192.168.1.1 <br /> # Select '''Manage Gateway (Advanced)''' and log in (by default the username is admin and password is your dsl password as shown in [[#Getting_Started|Getting Started]] above)<br /> # Click on '''Management''' &amp;rarr; '''Update Software'''<br /> # Click on '''Browse'''<br /> # Upload the firmware file that you downloaded in step 1.<br /> # Click '''Update Software'''<br /> [[File:SR505n-firmware-update.png|alt=SR505n firmware update|none|thumb|579x579px|SR505n firmware update]]<br /> '''Note:''' the modem will reboot once the new firmware has been uploaded. This process may take up to 15 minutes to resync (DSL light returns to solid green) and reconnect (the internet light starts blinking again).<br /> <br /> =See Also=<br /> {{Template:Back_to_the_Top}}<br /> *[[Modem Configuration]] - for a complete list of instructions for all NCF modems<br /> *[[Modem Lights#SmartRG|About SmartRG modem lights]]<br /> *[http://www.ncf.ca/ncf/dsl/modem/SmartRG_3xx-5xx_Gateway_User_Manual.pdf SmartRG SR505N modem manual]<br /> *[https://www.ncf.ca/ncf/support/w/images/8/86/About_Your_SmartRG_SR505n.pdf About Your SmartRG SR505n]<br /> *[[Changing WiFi Channels on SmartRG modems]]<br /> *[[Dynamic DNS]]<br /> *[[Port forwarding#Port_forwarding_on_SmartRG_Modems|Port forwarding with the SmartRG SR505N]]<br /> <br /> [[Category:DSL]]<br /> [[Category:Modems]]</div>

Fs881 https://help.ncf.ca/index.php?title=SmartRG_SR516ac_Firmware&diff=7203 2020-07-15T14:06:18Z

<p>Fs881: </p> <hr /> <div>&lt;div class=&quot;ncfrightbox w-25&quot;&gt; {{Template:SmartRG SR516ac}} &lt;/div&gt;<br /> <br /> '''Recommended Firmware Version: 2.6.2.4'''<br /> <br /> {{Firmware Caution}}<br /> <br /> You can verify your firmware by checking the software version on the Device Info page.<br /> [[File:SR516ac-firmware-version.png|alt=SmartRG SR516ac Firmware version check on Device Info Page|none|frame|SmartRG SR516ac Firmware version check on Device Info Page]]<br /> <br /> To request a copy of this firmware email [mailto:support@ncf.ca support@ncf.ca]. To install this new firmware onto your modem perform the following steps:<br /> <br /> # Download the firmware file and save it to a location on your computer that you can find easily.<br /> # Open a web browser and go to the address http://192.168.1.1 <br /> # Select '''Manage Gateway (Advanced)''' and log in (by default the username is admin and password admin if on factory setting or your DSL password)<br /> # Click on '''Management''' &amp;rarr; '''Update Software'''<br /> # Click on '''Browse'''<br /> # Upload the firmware file that you downloaded in step 1.<br /> # Click '''Update Software'''<br /> [[File:SR506n-firmware-update.png|alt=SR506n firmware update|none|thumb|579x579px|SmartRG firmware update]]<br /> '''Note:''' the modem will reboot once the new firmware has been uploaded. This process may take up to 15 minutes to resync (DSL light returns to solid green) and reconnect (the internet light starts blinking again).<br /> <br /> =See Also=<br /> {{Template:Back_to_the_Top}}<br /> *[[Modem Configuration]] - Instructions for all NCF modems<br /> *[[Modem Lights#SmartRG|About SmartRG modem lights]]<br /> *[[:File:Changing_Wireless_Channels_on_SmartRG_SR505N.pdf|SmartRG SR505N Changing Wi-Fi Channels]]<br /> *[[Dynamic DNS]]<br /> *[[Port forwarding#Port_forwarding_on_SmartRG_Modems|Port forwarding with the SmartRG SR505N]]<br /> <br /> [[Category:DSL]]<br /> [[Category:Modems]]</div>

Fs881 https://help.ncf.ca/index.php?title=Template:Firmware_Caution&diff=7138 2019-12-15T15:22:32Z

<p>Fs881: </p> <hr /> <div>'''&lt;span style=&quot;color: red&quot;&gt;&lt;big&gt;SmartRG firmware update/s available to NCF members only. Firmware update/s has been validated and tested against a custom configuration for NCF DSL members.&lt;br&gt;&lt;br&gt;Non-NCF requests will be disregarded.&lt;/big&gt;&lt;/span&gt;'''<br /> <br /> '''Caution:'''<br /> * '''We recommend that you only do firmware updates over an Ethernet connection and NOT via Wi-Fi.'''<br /> * '''DO NOT power off the modem during a firmware update, as this will cause your modem become unresponsive (stuck in brick/recovery mode).'''</div>

Fs881 https://help.ncf.ca/index.php?title=WiFi&diff=7137 2019-12-10T14:26:40Z

<p>Fs881: </p> <hr /> <div>&lt;div class=&quot;ncfrightbox&quot;&gt; {{Template:Troubleshooting DSL Links}} &lt;/div&gt;<br /> <br /> Most DSL modems sold by NCF are capable of serving as a base station for wireless connections to Wi-Fi-equipped devices. The wireless capability can be turned off (disabled) by configuring the modem. If off, the WLAN or Wi-Fi light will be unlit. If enabled, the modem will support wireless connections based on how it has been configured. <br /> <br /> = NCF Configuration =<br /> {{Back to the Top}}<br /> NCF recommends using the highest security mode that your devices can support; generally, this means WPA2-PSK with AES encryption.<br /> <br /> For information about configuring the modem and your computer for wireless, please consult the [[Modem Manuals|manual for your modem]].<br /> * TP-Link, Sagemcom &amp; SmartRG modems with wireless capability are configured by NCF are also configured with wireless enabled in WPA2 with AES encryption. The default password is your NCF [[DSL password]], which was provided to you on a sheet that came with the modem.<br /> * SpeedTouch modems with wireless capability configured by NCF are configured with wireless enabled in the highest security mode (WPA-PSK, version WPA2), with the '''default password''', which is '''printed on the label on the bottom of the modem''' or your NCF [[DSL password]].<br /> <br /> = Troubleshooting Wi-Fi=<br /> {{Back to the Top}}<br /> Most problems with wireless have to do with interference from other wireless or electronic devices, or signal strength problems (e.g., due to obstructions or distance).<br /> <br /> ==Antennae==<br /> {{Back to the Top}}<br /> As a first step make sure your modem's antennae is installed and that the connection is tight. The antennae should be oriented vertically, too.<br /> <br /> ==Signal strength problems==<br /> {{Back to the Top}}<br /> If you have a good solid signal in some parts of your home but not in others, then obstructions or just distance may be playing a role.<br /> <br /> Large appliances, such as refrigerators, can block Wi-Fi signals if the appliance is between your device and the modem. This can sometimes be resolved easily by moving you and your device from one part of the room to another, by moving your chair or similar solutions.<br /> <br /> If your home is large and you are just running out of range, then a Wi-Fi repeater (also called a range extender) may be required to be located to a middle floor. These can be purchased at most computer supply shops.<br /> <br /> ==Interference==<br /> {{Back to the Top}}<br /> The most common problem with wireless is intermittent and unexplained dropped connections. This is often caused by interference from other wireless networks in your neighbourhood.<br /> <br /> In North America there are only eleven 802.11n 2.4 GHz wireless channels available on which to broadcast Wi-Fi signals. Other than convincing most of your neighbours to turn off their networks, the best strategy is to look for a channel that has less interference with a Wi-Fi Analyzer and manually changing to it.<br /> <br /> === Using Wi-Fi Analyzers===<br /> {{Back to the Top}}<br /> When troubleshooting inference on Wi-Fi networks (especially 2.4 GHz) it is good to first check to see which channels are busiest at your premise. You can use any of the following tools to make that assessment: <br /> *[[WiFi Analyzer for Windows]]<br /> *[[WiFi Analyzer for Windows 10]]<br /> *[[WiFi Analyzer for Android]]<br /> *[[WiFi Analyzer for iOS]]<br /> *[[WiFi Analyzer for MacOS]]<br /> *[[WiFi Analyzer for Linux]]<br /> <br /> ===Changing Wi-Fi Channels===<br /> {{Back to the Top}}<br /> Once you know which channels are the least busy, you can change your Wi-Fi channel on your modem to potential improve it's signal strength and coverage. The following documents will help you make those changes some of our most commonly used modems:<br /> [[File:TP-Link 8950 Change Channel.png|right|thumb|How to change the wireless channel on a TP-Link 8950ND]]<br /> *[[Changing WiFi Channels on SmartRG modems]]<br /> *[[Changing WiFi Channels on TP-Link TD-W9970]]<br /> *[[Changing WiFi Channels on Sagemcom 2864]]<br /> *[[Changing WiFi Channels on SpeedTouch ST585]]<br /> *[[:File:CHANGING_THE_WIRELESS_CHANNEL_ON_TP-LINK_TD-8951ND.pdf|Changing WiFi Channels on TP-Link TD-W8951ND]] <br /> *'''TP-Link 8950ND'''.You can manually change the channel by [[Modem Web Interface|signing into the interface]] and doing the following:<br /> **''Wireless&amp;rarr;Basic'' and then ''Channel'', select a new one and then ''Save/Apply''.<br /> <br /> You will probably have to try out a few before you find one that results in the minimum number of dropped connections. In some situations, like apartment buildings, there may be 30 or 40 networks all competing for the same eleven channels. In this case you may need more capable Wi-Fi equipment or may just have to be connected by Ethernet cable to access the internet.<br /> <br /> For hints on this see [[Home Wiring]].<br /> <br /> Note: The TP-Link TD-W8951N and TD-W8961ND both automatically change wireless channel to the least congested one. Turning the modem off and on should trigger this change if it's not occurring soon enough. You can confirm this change with the Wi-Fi analyzer tools above.<br /> <br /> =See also=<br /> *[[Copyright Infringement]]<br /> *[[KRACK Vulnerability]]<br /> <br /> =External links=<br /> *[http://electronicdesign.com/communications/wireless-spectrum-conundrum Wireless Spectrum Conundrum] Basic Wireless Spectrum Information, by Lou Frenzel, Electronic Design<br /> *[http://www.makeuseof.com/tag/4-reasons-wi-fi-slow-fix/ 4 Reasons Why Your Wi-Fi Is So Slow (And How to Fix Them)] by James Frew, Make Use Of<br /> *[http://blog.macsales.com/36669-rocket-yard-guide-how-to-stay-safe-when-using-public-wi-fi How to Stay Safe When Using Public Wi-Fi], by Steve Sande, Rocketyard<br /> *[http://www.androidauthority.com/capture-data-open-wi-fi-726356/ How easy is it to capture data on public free Wi-Fi?] by Gary Sims, Android Authority<br /> *[https://www.makeuseof.com/tag/4-things-that-might-be-slowing-down-your-home-network/ 9 Things That Might Be Slowing Down Your Home Wi-Fi Network] by James Bruce, Make Use Of<br /> <br /> [[Category:DSL]]<br /> [[Category:Troubleshooting]]<br /> [[Category:Home Network]]</div>

Fs881 https://help.ncf.ca/index.php?title=SmartRG_SR506n_Firmware&diff=7136 2019-12-10T14:23:40Z

<p>Fs881: /* See Also */</p> <hr /> <div>&lt;div class=&quot;ncfrightbox w-25&quot;&gt; {{Template:SmartRG SR506n}} &lt;/div&gt;<br /> <br /> '''Recommended Firmware Version: 2.6.2.2'''<br /> <br /> {{Template:Firmware Caution}}<br /> <br /> You can verify your firmware by checking the software version on the Device Info page.[[File:SR506n-firmware-version.png|alt=SmartRG SR506n Firmware version check on Device Info Page|none|thumb|566x566px|SmartRG SR506n Firmware version check on Device Info Page]]<br /> To request a copy of this firmware email [mailto:support@ncf.ca support@ncf.ca]. To install this new firmware onto your modem perform the following steps:<br /> <br /> # Download the firmware file and save it to a location on your computer that you can find easily.<br /> # Open a web browser and go to the address http://192.168.1.1 <br /> # Select '''Manage Gateway (Advanced)''' and log in (by default the username is admin and password admin if on factory setting or your dsl password)<br /> # Click on '''Management''' &amp;rarr; '''Update Software'''<br /> # Click on '''Browse'''<br /> # Upload the firmware file that you downloaded in step 1.<br /> # Click '''Update Software'''<br /> [[File:SR506n-firmware-update.png|alt=SR506n firmware update|none|thumb|579x579px|SR506n firmware update]]<br /> '''Note:''' the modem will reboot once the new firmware has been uploaded. This process may take up to 15 minutes to resync (DSL light returns to solid green) and reconnect (the internet light starts blinking again).<br /> <br /> =See Also=<br /> {{Template:Back_to_the_Top}}<br /> *[[Modem Configuration]] - Instructions for all NCF modems<br /> *[[Modem Lights#SmartRG|About SmartRG modem lights]]<br /> *[[:File:Changing_Wireless_Channels_on_SmartRG_SR505N.pdf|SmartRG SR505N Changing Wi-Fi Channels]]<br /> *[[Dynamic DNS]]<br /> *[[Port forwarding#Port_forwarding_on_SmartRG_Modems|Port forwarding with the SmartRG SR505N]]<br /> <br /> [[Category:DSL]]<br /> [[Category:Modems]]</div>

Fs881 https://help.ncf.ca/index.php?title=Template:Firmware_Caution&diff=7135 2019-12-10T14:19:47Z

<p>Fs881: </p> <hr /> <div>'''&lt;span style=&quot;color: red&quot;&gt;&lt;big&gt;Note: We supply SmartRG firmware update/s to NCF members. The firmware update/s has been validated and tested against a custom configuration for NCF DSL members. Non-NCF requests will be disregarded.&lt;/big&gt;&lt;/span&gt;'''<br /> <br /> '''Caution:'''<br /> * '''We recommend that you only do firmware updates over an Ethernet connection and NOT via Wi-Fi.'''<br /> * '''DO NOT power off the modem during a firmware update, as this will cause your modem become unresponsive (stuck in brick/recovery mode).'''</div>

Fs881 https://help.ncf.ca/index.php?title=Template:DSL_Modems_for_Sale&diff=7098 2019-10-02T18:46:37Z

<p>Fs881: </p> <hr /> <div>{| class=&quot;wikitable&quot;<br /> |+DSL Modems for Sale<br /> !Modem<br /> !Condition<br /> !DSL Type<br /> !Wi-Fi<br /> !Warranty<br /> !Costs<br /> |-<br /> |SmartRG SR516ac<br /> |New<br /> |VDSL / ADSL<br /> |Yes, Wi-Fi ac<br /> |2 years<br /> |$ 120.00 + HST<br /> |-<br /> |SmartRG SR506n &lt;br&gt;(or equivalent)<br /> |New<br /> |VDSL / ADSL<br /> |Yes, Wi-Fi n<br /> |2 years<br /> |$ 100.00 + HST<br /> |-<br /> |ADSL*<br /> |Refurbished<br /> |ADSL<br /> |No<br /> |90 days<br /> |$ 10.00 + HST<br /> |-<br /> |ADSL with Wi-Fi*<br /> |Refurbished<br /> |ADSL<br /> |Yes<br /> |90 days<br /> |$ 20.00 + HST<br /> |-<br /> |VDSL*<br /> |Refurbished<br /> |VDSL / ADSL<br /> |No<br /> |90 days<br /> |$ 30.00 + HST<br /> |-<br /> |VDSL with Wi-Fi*<br /> |Refurbished<br /> |VDSL / ADSL<br /> |Yes<br /> |90 days<br /> |$ 40.00 + HST<br /> |-<br /> | colspan=&quot;6&quot; align=&quot;center&quot; | *Refurbished modems are subject to availability.<br /> |}</div>

Fs881 https://help.ncf.ca/index.php?title=SmartRG_SR516ac_Firmware&diff=7096 2019-10-02T13:58:44Z

<p>Fs881: </p> <hr /> <div>&lt;div class=&quot;ncfrightbox w-25&quot;&gt; {{Template:SmartRG SR516ac}} &lt;/div&gt;<br /> <br /> '''Recommended Firmware Version: 2.6.2.2'''<br /> <br /> {{Template:Firmware Caution}}<br /> <br /> You can verify your firmware by checking the software version on the Device Info page.<br /> [[File:SR516ac-firmware-version.png|alt=SmartRG SR516ac Firmware version check on Device Info Page|none|frame|SmartRG SR516ac Firmware version check on Device Info Page]]<br /> <br /> To request a copy of this firmware email [mailto:support@ncf.ca support@ncf.ca]. To install this new firmware onto your modem perform the following steps:<br /> <br /> # Download the firmware file and save it to a location on your computer that you can find easily.<br /> # Open a web browser and go to the address http://192.168.1.1 <br /> # Select '''Manage Gateway (Advanced)''' and log in (by default the username is admin and password admin if on factory setting or your DSL password)<br /> # Click on '''Management''' &amp;rarr; '''Update Software'''<br /> # Click on '''Browse'''<br /> # Upload the firmware file that you downloaded in step 1.<br /> # Click '''Update Software'''<br /> [[File:SR506n-firmware-update.png|alt=SR506n firmware update|none|thumb|579x579px|SmartRG firmware update]]<br /> '''Note:''' the modem will reboot once the new firmware has been uploaded. This process may take up to 15 minutes to resync (DSL light returns to solid green) and reconnect (the internet light starts blinking again).<br /> <br /> =See Also=<br /> {{Template:Back_to_the_Top}}<br /> *[[Modem Configuration]] - Instructions for all NCF modems<br /> *[[Modem Lights#SmartRG|About SmartRG modem lights]]<br /> *[[:File:Changing_Wireless_Channels_on_SmartRG_SR505N.pdf|SmartRG SR505N Changing Wi-Fi Channels]]<br /> *[[Dynamic DNS]]<br /> *[[Port forwarding#Port_forwarding_on_SmartRG_Modems|Port forwarding with the SmartRG SR505N]]<br /> <br /> [[Category:DSL]]<br /> [[Category:Modems]]</div>

Fs881 https://help.ncf.ca/index.php?title=Template:Firmware_Caution&diff=7095 2019-10-02T13:57:17Z

<p>Fs881: </p> <hr /> <div>'''&lt;span style=&quot;color: red&quot;&gt;&lt;big&gt;Note: We do not supply SmartRG firmware updates to non-NCF members!&lt;/big&gt;&lt;/span&gt;'''<br /> <br /> '''Caution:'''<br /> * '''We recommend that you only do firmware updates over an Ethernet connection and NOT via Wi-Fi.'''<br /> * '''DO NOT power off the modem during a firmware update, as this will cause your modem become unresponsive (stuck in brick/recovery mode).'''</div>

Fs881 https://help.ncf.ca/index.php?title=Template:Firmware_Caution&diff=7094 2019-10-02T13:45:12Z

<p>Fs881: </p> <hr /> <div>'''&lt;span style=&quot;color: red&quot;&gt;&lt;big&gt;Note: We do not supply SmartRG firmware updates to non-NCF members!&lt;/big&gt;&lt;/span&gt;'''<br /> <br /> '''Caution:'''<br /> * '''We recommend that you only do firmware updates over an Ethernet connection and NOT via Wi-Fi.'''<br /> * '''DO NOT power off the modem in the middle of a firmware update, as this will cause your modem become unresponsive (stuck in brick/recovery mode).'''</div>

Fs881 https://help.ncf.ca/index.php?title=Template:Firmware_Caution&diff=7093 2019-10-02T13:44:22Z

<p>Fs881: </p> <hr /> <div>'''&lt;span style=&quot;color: red&quot;&gt;&lt;big&gt;Note: We do not supply SmartRG firmware updates to non-NCF members!&lt;/big&gt;&lt;/span&gt;'''<br /> <br /> '''Caution:'''<br /> * '''We recommend that you only do firmware updates over an ethernet connection and NOT via Wi-Fi.'''<br /> * '''DO NOT power off the modem in the middle of a firmware update, this will cause your modem become unresponsive (stuck in brick/recovery mode).'''</div>

Fs881 https://help.ncf.ca/index.php?title=SmartRG_SR516ac_Firmware&diff=7092 2019-10-02T13:43:25Z

<p>Fs881: </p> <hr /> <div>&lt;div class=&quot;ncfrightbox w-25&quot;&gt; {{Template:SmartRG SR516ac}} &lt;/div&gt;<br /> <br /> '''Recommended Firmware Version: 2.6.2.2'''<br /> <br /> {{Template:Firmware Caution}}<br /> <br /> You can verify your firmware by checking the software version on the Device Info page.<br /> [[File:SR516ac-firmware-version.png|alt=SmartRG SR516ac Firmware version check on Device Info Page|none|frame|SmartRG SR516ac Firmware version check on Device Info Page]]<br /> <br /> To request a copy of this firmware email [mailto:support@ncf.ca support@ncf.ca]. To install this new firmware onto your modem perform the following steps:<br /> <br /> # Download the firmware file and save it to a location on your computer that you can find easily.<br /> # Open a web browser and go to the address http://192.168.1.1 <br /> # Select '''Manage Gateway (Advanced)''' and log in (by default the username is admin and password admin if on factory setting or your dsl password)<br /> # Click on '''Management''' &amp;rarr; '''Update Software'''<br /> # Click on '''Browse'''<br /> # Upload the firmware file that you downloaded in step 1.<br /> # Click '''Update Software'''<br /> [[File:SR506n-firmware-update.png|alt=SR506n firmware update|none|thumb|579x579px|SmartRG firmware update]]<br /> '''Note:''' the modem will reboot once the new firmware has been uploaded. This process may take up to 15 minutes to resync (DSL light returns to solid green) and reconnect (the internet light starts blinking again).<br /> <br /> =See Also=<br /> {{Template:Back_to_the_Top}}<br /> *[[Modem Configuration]] - Instructions for all NCF modems<br /> *[[Modem Lights#SmartRG|About SmartRG modem lights]]<br /> *[[:File:Changing_Wireless_Channels_on_SmartRG_SR505N.pdf|SmartRG SR505N Changing Wi-Fi Channels]]<br /> *[[Dynamic DNS]]<br /> *[[Port forwarding#Port_forwarding_on_SmartRG_Modems|Port forwarding with the SmartRG SR505N]]<br /> <br /> [[Category:DSL]]<br /> [[Category:Modems]]</div>

Fs881 https://help.ncf.ca/index.php?title=SmartRG_SR505N_Configuration&diff=7087 2019-10-02T13:28:03Z

<p>Fs881: /* Firmware */</p> <hr /> <div>&lt;div class=&quot;ncfrightbox w-25&quot;&gt; {{Template:SmartRG SR505n}} &lt;/div&gt;<br /> =Preparation=<br /> Updated: 2019-10-02<br /> <br /> '''&lt;span style=&quot;color: red&quot;&gt;&lt;big&gt;Note: We do not supply SmartRG firmware updates to non-NCF members!&lt;/big&gt;&lt;/span&gt;'''<br /> <br /> Recommended Firmware Version: 2.6.2.2<br /> <br /> The SmartRG SR505n modem router supports both ADSL mode and VDSL mode. Provided it is configured correctly, it can be switched between ADSL and VDSL plans without the owner having to buy a new modem or even re-configure your existing one.<br /> * Note: Fees for changing plans may still apply. Consult: [[DSL Rates]]<br /> <br /> Before you start configuring the SmartRG SR505n, there are 4 things to check:<br /> # '''Firmware Check:''' Check if you're using older [[SmartRG SR505N Configuration#Firmware|firmware and upgrade]] to the recommended firmware version. If you're unable to access the internet to request newer firmware, note that the screenshots shown and steps outlined may not align with what you see. Contact the [http://mailto:support@ncf.ca support@ncf.ca] for assistance if you run into problems.<br /> # '''Factory Settings and Standard Configuration:''' These instructions assume you're configuring SmartRG SR505n modem out of the box or after a factory reset. If the modem is not new, it is recommended to reset the modem to the factory defaults '''by holding down the reset button with a paper clip for ~10 seconds.''' <br /> #* Also, these settings are our recommendations for most NCF members. To learn more about making custom changes to your particular modem, consult the [[Modem Manuals|manual]].<br /> #'''Modem Installation - Configure over Ethernet:''' Consult the [https://www.ncf.ca/ncf/support/w/images/f/f8/Modem_Info_Pages_-_SmartRG_505n_v1.0.pdf SmartRG SR505N modem instruction sheet] (page 1) on how to set up the modem and connect to it over ethernet. ''We do not recommend configuring your modem over a Wi-Fi connection.''<br /> #'''Configurations Methods:''' The 2 main ways of configuring the SmartRG SR505n modem:<br /> #* Using a custom configuration File: You can request an NCF custom configuration file for your NCF DSL connection from [mailto:support@ncf.ca support@ncf.ca] (available to NCF members only)<br /> #* Manually following configuration steps.<br /> # '''Configuration Options:'''<br /> #* [[#Configure for Routed Operation with WiFi|Routed Operation with WiFi]] - Standard configuration for most members with SmartRG SR505n serving as both modem and Wi-Fi router<br /> #* [[#Configure_for_Routed_Operation_with_separate_WiFi_Router|Routed Operation with separate WiFi Router]] - Recommended configuration for members with their own Wi-Fi router. The modem will make the PPPoE authentication and both devices will negotiate DHCP<br /> #* [[#Bridge Operation|Bridged Operation with separate WiFi Router]] - '''(Advanced)''' for members with their own routers and are knowledgeable about managing it themselves. The router with handle both authentication and DHCP.<br /> <br /> =Using Custom Configuration File=<br /> {{Template:Back_to_the_Top}}<br /> Your SmartRG modem can be configured for Routed or Bridged Operation by a custom configuration file. The custom configuration will include parameters specific to your NCF account.<br /> <br /> 1. Request a custom configuration file from [Mailto:support@ncf.ca support@ncf.ca] and save it at a location you will remember.<br /> == Log into Modem Web Interface ==<br /> {{Template:Back_to_the_Top}}<br /> 2. Enter http://192.168.1.1 info the address bar at in your web browser. Click on '''Manage Gateway (advanced)''' and login with username: '''admin''' and password: '''admin''' (if your modem has been properly reset. If not try your '''NCF DSL password''').<br /> [[File:SR505n-Login Page.png|alt=SmartRG SR505n Login Page|none|thumb|540x540px|SmartRG SR505n Login Page]]<br /> <br /> == Uploading the File ==<br /> {{Template:Back_to_the_Top}}<br /> 3. Go to the '''Management''' Menu link, and then click on the '''Settings''' sub-menu link and then on the '''Update'''.<br /> * Click on the '''Browse''' link (in the Update Running Broadband Router Settings section) and navigate to the custom configuration file you saved.<br /> * Click on '''Update Running Settings'''.<br /> [[File:SR505n-Settings-Update.png|alt=SR505n-Settings-Update- Running Settings|none|thumb|916x916px|SR505n-Settings-Update-Running Settings]]<br /> 4. Once the file upload begins, it can take 2 to 5 minutes to be completed and for your modem to be fully connected online. Resist the urge to make changes to the modem's configuration during this time.<br /> [[File:SR505n-Update.png|alt=SR505n-Update- Upload in progress|none|thumb|724x724px|SR505n-Update- Upload in progress]]<br /> <br /> =Routed Operation with Wi-Fi=<br /> {{Template:Back_to_the_Top}}<br /> {{Template:SmartRG Config Options}}<br /> <br /> == Checklist ==<br /> {{Template:Back_to_the_Top}}<br /> <br /> {| class=&quot;wikitable mw-collapsible&quot;<br /> |+Steps to Configure SR505N for Routed Operation<br /> !<br /> !Steps<br /> !Menu Navigation<br /> !Parameters<br /> |-<br /> |2<br /> |[[#Log into Modem Web Interface|Log into Modem]] <br /> |&lt;nowiki&gt;http://192.168.1.1&lt;/nowiki&gt;<br /> <br /> '''→ Manage Gateway (Advanced)'''<br /> |User Name: '''admin'''<br /> <br /> Password: '''admin'''<br /> |-<br /> |3<br /> |[[#WAN Cleanup|WAN Cleanup]]<br /> |'''Advanced Setup'''<br /> '''→ WAN Service'''<br /> |Remove '''ppp0.1''' from '''WAN''' Service Table<br /> |-<br /> |4<br /> |[[#Enable ADSL Interface|Enable ADSL]]<br /> |'''Advanced Setup''' <br /> '''→ Layer2 Interface'''<br /> <br /> '''→ ATM Interface'''<br /> |Add ATM: vpi:'''0''' vci:'''35'''<br /> DSL Latency: '''FAST''' and '''INTERLEAVED'''<br /> |-<br /> |5<br /> |[[#Enable VDSL Interface|Enable VDSL]]<br /> |'''Advanced Setup'''<br /> '''→ Layer2 Interface'''<br /> <br /> '''→ PTM Interface'''<br /> |Remove '''ptm0''' with '''Path0'''<br /> Add PTM: <br /> DSL Latency: '''FAST''' and '''INTERLEAVED'''<br /> |-<br /> |6<br /> |[[#Configure ADSL Interface|Configure ADSL]]<br /> |'''Advanced Setup'''<br /> '''→ WAN Service'''<br /> |Add '''atm0/(4_0_35)''' PPPoE (pppoe_4_0_35)<br /> * Network Protocol Selection: '''IPv4 and IPv6 (Dual Stack)'''<br /> <br /> * PPPoE username: your DSL username <br /> <br /> * PPPoE password: your DSL password<br /> <br /> * Enable '''Firewall'''<br /> <br /> * Enable '''NAT'''<br /> <br /> * Disable '''SIP'''<br /> |-<br /> |7<br /> |[[#Configure VDSL Interface|Configure VDSL]]<br /> |'''Advanced Setup'''<br /> '''→ WAN Service'''<br /> |Add '''ptm0/(4_1_1)''' PPPoE(pppoe_4_1_1.35)<br /> * 802.1P Priority:'''1''' <br /> <br /> * 802.1Q VLAN:'''35'''<br /> <br /> * Network Protocol Selection: '''IPv4 and IPv6 (Dual Stack)'''<br /> <br /> * PPPoE username: your DSL username <br /> <br /> * PPPoE password: your DSL password<br /> <br /> * Enable '''Firewall'''<br /> <br /> * Enable '''NAT'''<br /> <br /> * Disable '''SIP'''<br /> |-<br /> |8<br /> |[[#UPnP|UPnP]]<br /> |'''Advanced Setup'''<br /> '''→ UPnP'''<br /> |Disable '''uPnP'''<br /> |-<br /> |9<br /> |[[SmartRG SR505N Configuration#WiFi Name|WiFi Name]]<br /> |'''Wireless'''<br /> |SSID (Wi-Fi Name) to format '''NCF_0000'''<br /> |-<br /> |10<br /> |[[#WiFi Security|WiFi Security]]<br /> |'''Wireless'''<br /> '''→ Security'''<br /> |<br /> * Disable '''WPS'''<br /> * Network Authentication to '''WPA2-PSK'''<br /> * WPA Passphrase : your DSL password<br /> * WPA Encryption : '''AES'''<br /> |-<br /> |11<br /> |[[SmartRG SR505N Configuration#Admin Password|Admin Password]]<br /> |'''Management'''<br /> '''→ Access Controls'''<br /> <br /> '''→ Passwords'''<br /> |<br /> * Username: '''admin'''<br /> <br /> * Old Password: admin (or whatever you set it to)<br /> * New Password: your DSL password<br /> |-<br /> |12<br /> |[[#Disable Support|Disable Support]]<br /> |'''Management'''<br /> '''→ Access Controls'''<br /> <br /> '''→ Accounts'''<br /> <br /> |'''Delete/Modify Account'''<br /> * Select '''Support''' role<br /> <br /> * '''Disable'''<br /> * '''Update''' (at bottom)<br /> |-<br /> |13<br /> |[[#Remote Access|Remote Access]]<br /> |'''Management'''<br /> <br /> '''→ Management Server'''<br /> |<br /> * TR-069 Client: '''Disable'''<br /> * ACS URL: '''https://acs.ncf.ca'''<br /> |-<br /> |14<br /> |[[#System Log|System Log]]<br /> |'''Management'''<br /> <br /> '''→ System Log'''<br /> |Configure System Log<br /> * System Log:'''Enable''' <br /> * Log Level: '''Debugging'''<br /> * Display Level: '''Error'''<br /> * Mode: '''Local'''<br /> |-<br /> |15<br /> |[[#Internet Time|Internet Time]]<br /> |'''Management'''<br /> <br /> '''→ Internet Time'''<br /> |<br /> * First NTP time server: '''Other :''' '''time.nrc.ca'''<br /> |-<br /> |16<br /> |[[#Backup Settings|Backup Settings]]<br /> |'''Management'''<br /> <br /> '''→ Settings'''<br /> <br /> '''→ Backup'''<br /> |<br /> * '''Backup''' '''Running Settings'''<br /> * Save backup file to computer<br /> |}<br /> <br /> == Log into Modem Web Interface ==<br /> {{Template:Back_to_the_Top}}<br /> 1. Enter http://192.168.1.1 info the address bar at in your web browser. Click on '''Manage Gateway (advanced)''' and login with username: '''admin''' and password: '''admin''' (if your modem has been properly reset. If not try your '''NCF DSL password''').<br /> [[File:SR505n-Login Page.png|alt=SmartRG SR505n Login Page|none|thumb|540x540px|SmartRG SR505n Login Page]]<br /> <br /> == WAN Cleanup ==<br /> {{Template:Back_to_the_Top}}<br /> 2. Click on the '''Advanced Setup''' menu, then on the '''WAN Service''' sub-menu. Select the '''Remove''' checkbox on the '''ppp0.1''' interface listed on '''WAN Service Setup''' table and click '''Remove''' at the bottom of the page.<br /> [[File:SR505n-WAN-remove.png|alt=Remove SR505n Default WAN Service|none|thumb|679x679px|Remove SR505n Default WAN Service]]<br /> <br /> == Enable ADSL Interface ==<br /> {{Template:Back_to_the_Top}}<br /> 3. Under the '''Advanced Setup''' menu, click on the '''Layer2 Interface''' and then '''ATM Interface'''. Click '''Add''' and proceed<br /> [[File:SR505n-ATM-add.png|alt=SR505n ATM add page|none|thumb|682x682px|SR505n ATM add page]]<br /> 4. On the '''ATM PVC Configuration''' page, select the following:<br /> * '''VPI:0''' and '''VPI:35'''<br /> * '''DSL Latency''': Select both<br /> ** '''Path0(fast)'''<br /> ** '''Path1(interleaved)'''<br /> * '''Apply/Save'''<br /> [[File:SR505n-ATM-config.png|alt=SR505n Configure ATM interface|none|thumb|591x591px|SR505n Configure ATM interface]]<br /> 5. Confirm you have configured the ADSL (ATM) interface correctly with the image below:<br /> [[File:SR505n-ATM-confirm.png|alt=SR505n confirm ATM configuration|none|thumb|695x695px|SR505n confirm ADSL (ATM) Interface Setup]]<br /> <br /> == Enable VDSL Interface ==<br /> {{Template:Back_to_the_Top}}<br /> 6. Under the '''Advanced Setup''' menu, click on the '''Layer2 Interface''' and then '''PTM Interface'''. Select the '''Remove''' checkbox on the '''ptm0''' interface and click '''Remove'''.<br /> [[File:SR505n-PTM-remove.png|alt=SR505n - Remove FAST only PTM interface|none|thumb|575x575px|SR505n - Remove FAST only PTM interface]]<br /> 7. Still on the '''DSL PTM Interface Configuration Page''', Click '''Add''' and proceed.<br /> [[File:SR505n-PTM-add.png|alt=SR505n- add new PTM interface|none|thumb|581x581px|SR505n- add new PTM interface]]<br /> 8. On the '''PTM Configuration''' page, select the following:<br /> * '''DSL Latency''': Select both<br /> ** '''Path0(fast)'''<br /> ** '''Path1(interleaved)'''<br /> * '''Apply/Save'''<br /> [[File:SR505n-PTM-config.png|alt=SR505n- Configure new PTM interface|none|thumb|579x579px|SR505n- Configure new PTM interface]]<br /> 9. Confirm you have configured the VDSL (PTM) interface correctly with the image below:<br /> [[File:SR505n-PTM-confirm.png|alt=SR505n - Confirm VDSL (PTM) Interface Setup|none|thumb|577x577px|SR505n - Confirm VDSL (PTM) Interface Setup]]<br /> <br /> ==Configure ADSL Interface==<br /> {{Template:Back_to_the_Top}}<br /> 10. From '''Advanced Setup''', click on '''WAN Service''' and then click on '''Add''' to proceed. <br /> [[File:SR505n-WAN-ADSL-add.png|alt=SR505n- Add WAN(PPPoE) ADSL configuration|none|thumb|617x617px|SR505n- Add WAN(PPPoE) ADSL configuration]]<br /> 11. On the '''WAN Service Interface Configuration''' page, select '''atm0/(4_0_35)''' from the drop-down menu and click '''Next'''. <br /> [[File:SR505n-WAN-ADSL2-atm.png|alt=SR505n- Mapping atm0 to WAN(PPPoE) ADSL configuration|none|thumb|513x513px|SR505n- Mapping atm0 to WAN ADSL configuration]]<br /> 12. On the '''WAN Service Configuration''' page, ensure the following: <br /> * '''PPP over Ethernet (PPPoE)''' is the active WAN service type chosen, <br /> * Ensure Service Description shows as '''pppoe_4_0_35''', <br /> * '''Network Protocol Selection''' is set to '''IPv4&amp;IPv6(Dual Stack),''' and click '''Next''' <br /> [[File:SR505n-WAN-ADSL3-ServiceType IP.png|alt=SR505n- PPPoE WAN Service Type and IP Protocol|none|thumb|507x507px|SR505n- PPPoE WAN Service Type and IP Protocol]]<br /> 13. On the '''PPP Username and Password''' page, enter your DSL username (format xx000@ncf.ca) and your DSL password into the '''PPP Username''' and '''PPP Password''' fields respectively. Scroll down the page... <br /> [[File:SR505n-WAN-ADSL4-PPPoE.png|alt=SR505n- Enter PPPoE/DSL credentials for WAN-ADSL|none|thumb|650x650px|SR505n- Enter PPPoE/DSL credentials for WAN-ADSL]]<br /> 14. Ensure '''Enable Firewall''', '''Enable NAT''' are checked. <br /> * Ensure '''Enable SIP''' is not checked. '''Note on SIP:''' Although we've found that most most VOIP providers prefer to have SIP disabled on modem/routers, your VOIP provider may require this feature. If you're encountering VOIP issues, confirm this setting preference with your VOIP provider. <br /> <br /> * Scroll to the bottom of the page and click '''Next''' <br /> [[File:SR505n-WAN-ADSL5-firewall NAT.png|alt=SR505n- Enable Firewall and NAT on WAN-ADSL|none|thumb|652x652px|SR505n-  Enable Firewall and NAT on WAN-ADSL]]<br /> 15. Click on '''Next''' twice on the '''Routing - Default Gateway''' and '''DNS Server Configuration''' pages to skip to the '''WAN Setup - Summary''' page. <br /> * Verify that the summary information you see matches the table below, <br /> * Click on '''Apply/Save''' <br /> [[File:SR505n-WAN-ADSL6-confirm.png|alt=SR505n- Summary Settings for WAN-ADSL|none|thumb|684x684px|SR505n- Summary Settings for WAN-ADSL]]<br /> <br /> ==Configure VDSL Interface==<br /> {{Template:Back_to_the_Top}}<br /> 16. Back on the '''WAN Service''' page, click on '''Add''' to proceed.<br /> [[File:SR505n-WAN-VDSL-add.png|alt=SR505n- Add WAN(PPPoE) VDSL configuration|none|thumb|655x655px|SR505n- Add WAN(PPPoE) VDSL configuration]]<br /> 17. On the '''WAN Service Interface Configuration''' page, select '''ptm0/(4_1_1)''' from the drop-down menu and click '''Next'''.<br /> [[File:SR505n-WAN-VDSL2-ptm.png|alt=SR505n- Mapping ptm0 to WAN(PPPoE) VDSL configuration|none|thumb|384x384px|SR505n- Mapping ptm0 to WAN VDSL configuration]]<br /> 18. On the '''WAN Service Configuration''' page, ensure the following:<br /> * '''PPP over Ethernet (PPPoE)''' is the active WAN service type chosen,<br /> * Ensure Service Description shows as '''pppoe_4_1_1''',<br /> * '''802.1P Priority''' is set to '''1'''<br /> * '''802.1Q VLAN ID''' is set to '''35'''<br /> * Network Protocol Selection is set to '''IPv4&amp;IPv6(Dual Stack)''', and click '''Next''' <br /> [[File:SR505n-WAN-VDSL3-ServiceType VLAN IP.png|alt=SR505n- PPPoE WAN Service Type, Priority, VLAN ID and IP Protocol|none|thumb|437x437px|SR505n- PPPoE WAN Service Type, Priority, VLAN ID and IP Protocol]]<br /> <br /> 19. On the '''PPP Username and Password''' page, enter your DSL username (format xx000@ncf.ca) and your DSL password into the PPP Username and PPP Password fields respectively. Scroll down the page...<br /> [[File:SR505n-WAN-VDSL4-PPPoE.png|alt=SR505n- Enter PPPoE/DSL credentials for WAN-VDSL|none|thumb|725x725px|SR505n- Enter PPPoE/DSL credentials for WAN-VDSL]]<br /> 20. Ensure '''Enable Firewall''', '''Enable NAT''' are checked.<br /> * Ensure '''Enable SIP''' is not checked. '''Note on SIP:''' Although we've found that most most VOIP providers prefer to have SIP disabled on modem/routers, your VOIP provider may require this feature. If you're encountering VOIP issues, confirm this setting preference with your VOIP provider. <br /> <br /> * Scroll to the bottom of the page and click '''Next''' <br /> [[File:SR505n-WAN-ADSL5-firewall NAT.png|alt=SR505n- Enable Firewall and NAT on WAN-VDSL|none|thumb|582x582px|SR505n- Enable Firewall and NAT on WAN-VDSL]]<br /> 21. Click on Next twice on the '''Routing - Default Gateway''' and '''DNS Server Configuration''' pages to skip to the '''WAN Setup - Summary''' page.<br /> * Verify that the summary information you see matches the table below,<br /> * Click on '''Apply/Save'''.<br /> [[File:SR505n-WAN-VDSL6-confirm.png|alt=SR505n- Summary Settings for WAN-VDSL|none|thumb|510x510px|SR505n- Summary Settings for WAN-VDSL]]<br /> 22. Confirm that the table on the '''Wide Area Network (WAN) Service Setup''' page match the image below and proceed. <br /> [[File:SR505n-WAN-confirm.png|alt=SR505n- Confirmation WAN Service Setup Table|none|thumb|859x859px|SR505n- Confirmation WAN Service Setup Table]]<br /> <br /> == UPnP ==<br /> UPnP allows devices on your network to automatically forward ports so they can be accessed from the Internet. While UPnP is convenient, we recommend turning it off for security reasons.<br /> {{Template:Back_to_the_Top}}23. From the '''Advanced Setup''' on the left, then Select '''UPnP'''. On the '''UPnP Configuration''' page, <br /> * Uncheck the '''Enable UPnP''' box,<br /> * Save the changes with '''Apply/Save'''<br /> [[File:SR505n-Secure-UPnP.png|alt=SR505n-Secure- Disable UPnP|none|thumb|485x485px|SR505n-Secure- Disable UPnP]]<br /> <br /> == Wi-Fi Name==<br /> {{Template:Back_to_the_Top}}<br /> 24. Click and on '''Wireless''' menu link. From the Wireless - - Basic Page...<br /> * Set the '''SSID''' is set to NCF_0000 (NCF uses the last 4 digits of the modem's serial number).<br /> '''Note:''' We recommend that you not use your name or address as this information is broadcast and other people in your area will be able to associate the signal with which home it is coming from.<br /> * Click on '''Apply/Save''' at the bottom.<br /> [[File:SR505n-WiFi.png|alt=SR505n-WiFi SSID Setup|none|thumb|631x631px|SR505n-WiFi SSID Setup]]<br /> == Wi-Fi Security==<br /> {{Template:Back_to_the_Top}}25.Click on the '''Security''' link, under the '''Wireless''' Menu option.<br /> * Set the '''Network Authentication''' to '''WPA2-PSK'''<br /> * Set the '''WPA passphrase''' to be your DSL-Password<br /> * Set the '''WPA Ecryption''' to '''AES'''<br /> * Click '''Apply/save'''.<br /> [[File:SR505n-WiFi-Security.png|alt=SR505n-WiFi-Security Settings|none|thumb|632x632px|SR505n-WiFi-Security Settings]]<br /> <br /> ==Admin Password==<br /> {{Template:Back_to_the_Top}}<br /> 26. Click on '''Management''' on the left. Then click on '''Access Control''' to reveal a sub-menu and then click on '''Passwords'''.<br /> * Enter '''admin''' for the '''User Name'''<br /> * Enter '''admin''' for the '''Old Password'''<br /> * Enter your DSL-Password or another strong password as the '''New Password'''. <br /> * Enter it once and again below to confirm<br /> * Save the changes with '''Apply/Save'''<br /> [[File:SR505n-Secure-Admin.png|alt=SR505n-Secure-Admin Password Change|none|thumb|569x569px|SR505n-Secure-Admin Password Change]]<br /> 27. On Click on '''Management''' again, a pop-up log-in screen appears, and asks for sign-in. Use the User-ID '''admin''' and the DSL-Password just set.<br /> ==Disable Support==<br /> {{Template:Back_to_the_Top}}<br /> 28. Click on '''Access Control''' again and then select the '''Accounts''' sub-menu link. Then on the '''User Access Control Settings''' page, click on '''Delete/Modify Account'''.<br /> [[File:SR505n-Secure-Accounts.png|alt=SR505n-Secure-Accounts Page|none|thumb|SR505n-Secure-Accounts Page]]29. On the '''Delete/Edit Account''' page, ensure the selected account is '''support''' and selected '''Disable'''.<br /> * Click '''Update Account''' at the bottom of the page and then click '''Back'''.<br /> [[File:SR505n-Secure-Support.png|alt=SR505n-Secure-Disable Support|none|thumb|461x461px|SR505n-Secure-Disable Support]]<br /> 30. Confirm your '''User Access Control Settings''' display as follows<br /> [[File:SR505n-Secure-Accounts-Confirm.png|alt=SR505n-Secure-Accounts- Confirm Support is Disabled|none|thumb|361x361px|SR505n-Secure-Accounts- Confirm Support is Disabled]]<br /> <br /> ==Remote Access==<br /> {{Template:Back_to_the_Top}}31. Click on '''Management''' and then on '''Management Server'''. On the '''TR-069 Client -- Configuration page''', perform the following changes:<br /> * Set to '''TR-069 Client''' to '''Disable,'''<br /> * Change the '''ACS URL''' to '''https://acs.ncf.ca&lt;nowiki/&gt;,'''<br /> * Uncheck '''Connection Request Authentication''', and<br /> * '''Apply/Save'''<br /> [[File:SR505n-Secure-RemoteAccess.png|alt=SR505n-Secure- Disable Remote Access|none|thumb|645x645px|SR505n-Secure- Disable Remote Access]]<br /> <br /> ==System Log==<br /> {{Template:Back_to_the_Top}}32. Click on '''Management''' and on '''System Log'''.<br /> [[File:SR505n-SystemLog.png|alt=SR505n- System Log|none|thumb|644x644px|SR505n- System Log]]<br /> 33. Ensure the following settings:<br /> * '''Log''' is '''Enable'''<br /> * '''Log Level''' is '''Debugging'''<br /> * '''Display Level''' is '''Error'''<br /> * '''Mode''' is '''Local'''<br /> * Click '''Apply/Save'''<br /> [[File:SR505n-SystemLog-Config.png|alt=SR505n- System Log Configuration|none|thumb|646x646px|SR505n- System Log Configuration]]<br /> <br /> ==Internet Time==<br /> {{Template:Back_to_the_Top}}34. Click on '''Management''' and on '''Internet Time'''. Make the follow changes:<br /> * Set '''First NTP time server''' to '''Other''' and input the url '''time.nrc.ca''' in the adjacent textbox.<br /> * Click '''Apply/Save'''<br /> [[File:SR505n-InternetTime.png|alt=SR505n-InternetTime|none|thumb|564x564px|SR505n-InternetTime]]<br /> <br /> ==Backup Settings==<br /> {{Template:Back_to_the_Top}}35. Finally, back up your settings in case your modem is accidentally reset or if you need to return this configuration. <br /> * Click on '''Management''' and then '''Settings''' and then '''Backup'''.<br /> * Then click on '''Backup Running Settings'''<br /> * Save the back up file to a location you will remember. We recommend including the date and your account ID in the name of the file.<br /> [[File:SR505n-Settings-Backup.png|alt=SR505n-Settings-Backup|none|thumb|640x640px|SR505n-Settings-Backup]]<br /> <br /> = Routed Operation with separate Wi-Fi Router=<br /> {{Template:Back_to_the_Top}}<br /> {{Template:SmartRG Config Options}}<br /> <br /> ==Configure your modem for Routed Operation==<br /> If you have a router, we recommend the following configuration steps:<br /> <br /> 1. Follow the configuration steps outline for [[#Routed_Operation_with_WiFi|Routed Operation with WiFi]] and make the following changes:<br /> * Under '''Wireless''', Uncheck the '''Enable Wireless''' Option,<br /> * Click '''Apply/Save'''[[File:SR505n-Wireless-Disabled.png|alt=SR505n-Wireless-Disabled|none|thumb|560x560px|SR505n-Wireless-Disabled]]<br /> <br /> ==Router Configuration==<br /> 2. On your router, set the Connection Mode or Type to '''Automatic IP, Automatic DHCP or Dynamic IP mode'''.<br /> <br /> = Bridge Operation=<br /> {{Template:Back_to_the_Top}}<br /> {{Template:SmartRG Config Options}}<br /> <br /> If you prefer your own external router rather than the one built into your SmartRG unit, we recommend [[#Routed Operation with separate WiFi Router|routed operation with a separate WiFi Router]]. However if you have networking expertise and are confident using the modem in bridge mode then take note of the following before configuring your SmartRG for Bridged operation:<br /> # Once you complete configuring your SmartRG modem for Bridged operation and disconnect from the modem, the Modem's Web Interface will become inaccessible with Auto DHCP settings on your computer. We recommend:<br /> #* '''Backup Settings:''' It is particularly important to backup the '''Running Settings''' on your modem before and after you configure it.<br /> #* '''Manual IP''': Setting a static IPv4 address on your computer, with the gateway IP set to http://192.168.1.1 to regain access to the modem<br /> #* '''Reset the modem:''' If you need to reset the modem, insert a paper-clip in the '''Reset''' hole on the back. Hold for 10 seconds to reset.<br /> #If you set up the modem for Bridge operation, then your router will need to be configured in PPPoE mode with your DSL username and password.<br /> <br /> == Checklist ==<br /> {{Template:Back_to_the_Top}}<br /> <br /> {| class=&quot;wikitable mw-collapsible&quot;<br /> |+Steps to Configure SR505N for Bridge Operation<br /> !<br /> !Steps<br /> !Menu Navigation<br /> !Parameters<br /> |-<br /> |1<br /> |[[#Log into Modem Web Interface|Log into Modem]] <br /> |&lt;nowiki&gt;http://192.168.1.1&lt;/nowiki&gt;<br /> <br /> '''→ Manage Gateway (Advanced)'''<br /> |User Name: '''admin'''<br /> <br /> Password: '''admin'''<br /> |-<br /> |2<br /> |[[#WAN Cleanup|WAN Cleanup]]<br /> |'''Advanced Setup'''<br /> '''→ WAN Service'''<br /> |Remove '''ppp0.1''' from '''WAN''' Service Table<br /> |-<br /> |3<br /> |[[#Enable ADSL Interface|Enable ADSL]]<br /> |'''Advanced Setup''' <br /> '''→ Layer2 Interface'''<br /> <br /> '''→ ATM Interface'''<br /> |Add ATM: vpi:'''0''' vci:'''35'''<br /> DSL Latency: '''FAST''' and '''INTERLEAVED'''<br /> |-<br /> |4<br /> |[[#Enable VDSL Interface|Enable VDSL]]<br /> |'''Advanced Setup'''<br /> '''→ Layers2 Interface'''<br /> <br /> '''→ PTM Interface'''<br /> |Remove '''ptm0''' with '''Path0'''<br /> Add PTM: DSL Latency: '''FAST''' and '''INTERLEAVED'''<br /> |-<br /> |6<br /> |Configure ADSL<br /> |'''Advanced Setup'''<br /> '''→ WAN Service'''<br /> |Add '''atm0/(4_0_35)''' Bridge (br_4_0_35)<br /> |-<br /> |7<br /> |Configure VDSL<br /> |'''Advanced Setup'''<br /> '''→ WAN Service'''<br /> |Add '''ptm0/(4_1_1)''' Bridge(br_4_1_1.35)<br /> * 802.1P Priority:'''1''' <br /> <br /> * 802.1Q VLAN:'''35'''<br /> |-<br /> |9<br /> |WiFi<br /> |'''Wireless'''<br /> |Disable Wireless<br /> |-<br /> |11<br /> |[[SmartRG SR505N Configuration#Admin Password|Admin Password]]<br /> |'''Management'''<br /> '''→ Access Controls'''<br /> <br /> '''→ Passwords'''<br /> |<br /> * Username: '''admin'''<br /> <br /> * Old Password: admin (or whatever you set it to)<br /> * New Password: your DSL password<br /> |-<br /> |12<br /> |[[#Disable Support|Disable Support]]<br /> |'''Management'''<br /> '''→ Accounts'''<br /> <br /> '''→ Access Controls'''<br /> |'''Delete/Modify Account'''<br /> * Select '''Support''' role<br /> <br /> * '''Disable'''<br /> * '''Update''' (at bottom)<br /> |-<br /> |13<br /> |[[#Remote Access|Remote Access]]<br /> |'''Management'''<br /> <br /> '''→ Management Server'''<br /> |<br /> * TR-069 Client: '''Disable'''<br /> * ACS URL: '''https://acs.ncf.ca'''<br /> |-<br /> |14<br /> |[[#System Log|System Log]]<br /> |'''Management'''<br /> <br /> '''→ System Log'''<br /> |Configure System Log<br /> * System Log:'''Enable''' <br /> * Log Level: '''Debugging'''<br /> * Display Level: '''Error'''<br /> * Mode: '''Local'''<br /> |-<br /> |16<br /> |[[#Backup Settings|Backup Settings]]<br /> |'''Management'''<br /> <br /> '''→ Settings'''<br /> <br /> '''→ Backup'''<br /> |<br /> * '''Backup''' '''Running Settings'''<br /> * Save backup file to computer<br /> |}<br /> <br /> =Firmware=<br /> {{Template:Back_to_the_Top}}<br /> '''&lt;span style=&quot;color: red&quot;&gt;&lt;big&gt;Note: We do not supply SmartRG firmware updates to non-NCF members!&lt;/big&gt;&lt;/span&gt;'''<br /> <br /> '''We recommend that you only do firmware update over an Ethernet connection and NOT via Wi-Fi. Also, DO NOT power off the modem in the middle of a firmware update.'''<br /> <br /> The current firmware available to the NCF Office is '''2.6.2.2'''. You can verify your firmware by checking the software version on the Device Info page.<br /> [[File:SR505n-firmware-version.png|alt=SmartRG SR505n Firmware version check on Device Info Page|none|thumb|566x566px|SmartRG SR505n Firmware version check on Device Info Page]]<br /> '''&amp;#x26A0;Caution: Modems with firmware older than version 2.5.0.14 must be first upgraded to version 2.5.0.14 before upgrading to version 2.6.2.2. Failure to do so may cause functionality problems which will not be covered by the Manufacturer's warranty.'''<br /> <br /> To request a copy of this firmware email [[mailto:support@ncf.ca support@ncf.ca]]. To install this new firmware onto your modem perform the following steps:<br /> <br /> # Download the firmware file and save it to a location on your computer that you can find easily.<br /> # Open a web browser and go to the address http://192.168.1.1 <br /> # Select '''Manage Gateway (Advanced)''' and log in (by default the username is admin and password is your dsl password as shown in [[#Getting_Started|Getting Started]] above)<br /> # Click on '''Management''' &amp;rarr; '''Update Software'''<br /> # Click on '''Browse'''<br /> # Upload the firmware file that you downloaded in step 1.<br /> # Click '''Update Software'''<br /> [[File:SR505n-firmware-update.png|alt=SR505n firmware update|none|thumb|579x579px|SR505n firmware update]]<br /> '''Note:''' the modem will reboot once the new firmware has been uploaded. This process may take up to 15 minutes to resync (DSL light returns to solid green) and reconnect (the internet light starts blinking again).<br /> <br /> =See Also=<br /> {{Template:Back_to_the_Top}}<br /> *[[Modem Configuration]] - for a complete list of instructions for all NCF modems<br /> *[[Modem Lights#SmartRG|About SmartRG modem lights]]<br /> *[http://www.ncf.ca/ncf/dsl/modem/SmartRG_3xx-5xx_Gateway_User_Manual.pdf SmartRG SR505N modem manual]<br /> *[https://www.ncf.ca/ncf/support/w/images/8/86/About_Your_SmartRG_SR505n.pdf About Your SmartRG SR505n]<br /> *[[Changing WiFi Channels on SmartRG modems]]<br /> *[[Dynamic DNS]]<br /> *[[Port forwarding#Port_forwarding_on_SmartRG_Modems|Port forwarding with the SmartRG SR505N]]<br /> <br /> [[Category:DSL]]<br /> [[Category:Modems]]</div>

Fs881 https://help.ncf.ca/index.php?title=SmartRG_SR505N_Configuration&diff=7086 2019-10-02T13:27:19Z

<p>Fs881: /* Firmware */</p> <hr /> <div>&lt;div class=&quot;ncfrightbox w-25&quot;&gt; {{Template:SmartRG SR505n}} &lt;/div&gt;<br /> =Preparation=<br /> Updated: 2019-10-02<br /> <br /> '''&lt;span style=&quot;color: red&quot;&gt;&lt;big&gt;Note: We do not supply SmartRG firmware updates to non-NCF members!&lt;/big&gt;&lt;/span&gt;'''<br /> <br /> Recommended Firmware Version: 2.6.2.2<br /> <br /> The SmartRG SR505n modem router supports both ADSL mode and VDSL mode. Provided it is configured correctly, it can be switched between ADSL and VDSL plans without the owner having to buy a new modem or even re-configure your existing one.<br /> * Note: Fees for changing plans may still apply. Consult: [[DSL Rates]]<br /> <br /> Before you start configuring the SmartRG SR505n, there are 4 things to check:<br /> # '''Firmware Check:''' Check if you're using older [[SmartRG SR505N Configuration#Firmware|firmware and upgrade]] to the recommended firmware version. If you're unable to access the internet to request newer firmware, note that the screenshots shown and steps outlined may not align with what you see. Contact the [http://mailto:support@ncf.ca support@ncf.ca] for assistance if you run into problems.<br /> # '''Factory Settings and Standard Configuration:''' These instructions assume you're configuring SmartRG SR505n modem out of the box or after a factory reset. If the modem is not new, it is recommended to reset the modem to the factory defaults '''by holding down the reset button with a paper clip for ~10 seconds.''' <br /> #* Also, these settings are our recommendations for most NCF members. To learn more about making custom changes to your particular modem, consult the [[Modem Manuals|manual]].<br /> #'''Modem Installation - Configure over Ethernet:''' Consult the [https://www.ncf.ca/ncf/support/w/images/f/f8/Modem_Info_Pages_-_SmartRG_505n_v1.0.pdf SmartRG SR505N modem instruction sheet] (page 1) on how to set up the modem and connect to it over ethernet. ''We do not recommend configuring your modem over a Wi-Fi connection.''<br /> #'''Configurations Methods:''' The 2 main ways of configuring the SmartRG SR505n modem:<br /> #* Using a custom configuration File: You can request an NCF custom configuration file for your NCF DSL connection from [mailto:support@ncf.ca support@ncf.ca] (available to NCF members only)<br /> #* Manually following configuration steps.<br /> # '''Configuration Options:'''<br /> #* [[#Configure for Routed Operation with WiFi|Routed Operation with WiFi]] - Standard configuration for most members with SmartRG SR505n serving as both modem and Wi-Fi router<br /> #* [[#Configure_for_Routed_Operation_with_separate_WiFi_Router|Routed Operation with separate WiFi Router]] - Recommended configuration for members with their own Wi-Fi router. The modem will make the PPPoE authentication and both devices will negotiate DHCP<br /> #* [[#Bridge Operation|Bridged Operation with separate WiFi Router]] - '''(Advanced)''' for members with their own routers and are knowledgeable about managing it themselves. The router with handle both authentication and DHCP.<br /> <br /> =Using Custom Configuration File=<br /> {{Template:Back_to_the_Top}}<br /> Your SmartRG modem can be configured for Routed or Bridged Operation by a custom configuration file. The custom configuration will include parameters specific to your NCF account.<br /> <br /> 1. Request a custom configuration file from [Mailto:support@ncf.ca support@ncf.ca] and save it at a location you will remember.<br /> == Log into Modem Web Interface ==<br /> {{Template:Back_to_the_Top}}<br /> 2. Enter http://192.168.1.1 info the address bar at in your web browser. Click on '''Manage Gateway (advanced)''' and login with username: '''admin''' and password: '''admin''' (if your modem has been properly reset. If not try your '''NCF DSL password''').<br /> [[File:SR505n-Login Page.png|alt=SmartRG SR505n Login Page|none|thumb|540x540px|SmartRG SR505n Login Page]]<br /> <br /> == Uploading the File ==<br /> {{Template:Back_to_the_Top}}<br /> 3. Go to the '''Management''' Menu link, and then click on the '''Settings''' sub-menu link and then on the '''Update'''.<br /> * Click on the '''Browse''' link (in the Update Running Broadband Router Settings section) and navigate to the custom configuration file you saved.<br /> * Click on '''Update Running Settings'''.<br /> [[File:SR505n-Settings-Update.png|alt=SR505n-Settings-Update- Running Settings|none|thumb|916x916px|SR505n-Settings-Update-Running Settings]]<br /> 4. Once the file upload begins, it can take 2 to 5 minutes to be completed and for your modem to be fully connected online. Resist the urge to make changes to the modem's configuration during this time.<br /> [[File:SR505n-Update.png|alt=SR505n-Update- Upload in progress|none|thumb|724x724px|SR505n-Update- Upload in progress]]<br /> <br /> =Routed Operation with Wi-Fi=<br /> {{Template:Back_to_the_Top}}<br /> {{Template:SmartRG Config Options}}<br /> <br /> == Checklist ==<br /> {{Template:Back_to_the_Top}}<br /> <br /> {| class=&quot;wikitable mw-collapsible&quot;<br /> |+Steps to Configure SR505N for Routed Operation<br /> !<br /> !Steps<br /> !Menu Navigation<br /> !Parameters<br /> |-<br /> |2<br /> |[[#Log into Modem Web Interface|Log into Modem]] <br /> |&lt;nowiki&gt;http://192.168.1.1&lt;/nowiki&gt;<br /> <br /> '''→ Manage Gateway (Advanced)'''<br /> |User Name: '''admin'''<br /> <br /> Password: '''admin'''<br /> |-<br /> |3<br /> |[[#WAN Cleanup|WAN Cleanup]]<br /> |'''Advanced Setup'''<br /> '''→ WAN Service'''<br /> |Remove '''ppp0.1''' from '''WAN''' Service Table<br /> |-<br /> |4<br /> |[[#Enable ADSL Interface|Enable ADSL]]<br /> |'''Advanced Setup''' <br /> '''→ Layer2 Interface'''<br /> <br /> '''→ ATM Interface'''<br /> |Add ATM: vpi:'''0''' vci:'''35'''<br /> DSL Latency: '''FAST''' and '''INTERLEAVED'''<br /> |-<br /> |5<br /> |[[#Enable VDSL Interface|Enable VDSL]]<br /> |'''Advanced Setup'''<br /> '''→ Layer2 Interface'''<br /> <br /> '''→ PTM Interface'''<br /> |Remove '''ptm0''' with '''Path0'''<br /> Add PTM: <br /> DSL Latency: '''FAST''' and '''INTERLEAVED'''<br /> |-<br /> |6<br /> |[[#Configure ADSL Interface|Configure ADSL]]<br /> |'''Advanced Setup'''<br /> '''→ WAN Service'''<br /> |Add '''atm0/(4_0_35)''' PPPoE (pppoe_4_0_35)<br /> * Network Protocol Selection: '''IPv4 and IPv6 (Dual Stack)'''<br /> <br /> * PPPoE username: your DSL username <br /> <br /> * PPPoE password: your DSL password<br /> <br /> * Enable '''Firewall'''<br /> <br /> * Enable '''NAT'''<br /> <br /> * Disable '''SIP'''<br /> |-<br /> |7<br /> |[[#Configure VDSL Interface|Configure VDSL]]<br /> |'''Advanced Setup'''<br /> '''→ WAN Service'''<br /> |Add '''ptm0/(4_1_1)''' PPPoE(pppoe_4_1_1.35)<br /> * 802.1P Priority:'''1''' <br /> <br /> * 802.1Q VLAN:'''35'''<br /> <br /> * Network Protocol Selection: '''IPv4 and IPv6 (Dual Stack)'''<br /> <br /> * PPPoE username: your DSL username <br /> <br /> * PPPoE password: your DSL password<br /> <br /> * Enable '''Firewall'''<br /> <br /> * Enable '''NAT'''<br /> <br /> * Disable '''SIP'''<br /> |-<br /> |8<br /> |[[#UPnP|UPnP]]<br /> |'''Advanced Setup'''<br /> '''→ UPnP'''<br /> |Disable '''uPnP'''<br /> |-<br /> |9<br /> |[[SmartRG SR505N Configuration#WiFi Name|WiFi Name]]<br /> |'''Wireless'''<br /> |SSID (Wi-Fi Name) to format '''NCF_0000'''<br /> |-<br /> |10<br /> |[[#WiFi Security|WiFi Security]]<br /> |'''Wireless'''<br /> '''→ Security'''<br /> |<br /> * Disable '''WPS'''<br /> * Network Authentication to '''WPA2-PSK'''<br /> * WPA Passphrase : your DSL password<br /> * WPA Encryption : '''AES'''<br /> |-<br /> |11<br /> |[[SmartRG SR505N Configuration#Admin Password|Admin Password]]<br /> |'''Management'''<br /> '''→ Access Controls'''<br /> <br /> '''→ Passwords'''<br /> |<br /> * Username: '''admin'''<br /> <br /> * Old Password: admin (or whatever you set it to)<br /> * New Password: your DSL password<br /> |-<br /> |12<br /> |[[#Disable Support|Disable Support]]<br /> |'''Management'''<br /> '''→ Access Controls'''<br /> <br /> '''→ Accounts'''<br /> <br /> |'''Delete/Modify Account'''<br /> * Select '''Support''' role<br /> <br /> * '''Disable'''<br /> * '''Update''' (at bottom)<br /> |-<br /> |13<br /> |[[#Remote Access|Remote Access]]<br /> |'''Management'''<br /> <br /> '''→ Management Server'''<br /> |<br /> * TR-069 Client: '''Disable'''<br /> * ACS URL: '''https://acs.ncf.ca'''<br /> |-<br /> |14<br /> |[[#System Log|System Log]]<br /> |'''Management'''<br /> <br /> '''→ System Log'''<br /> |Configure System Log<br /> * System Log:'''Enable''' <br /> * Log Level: '''Debugging'''<br /> * Display Level: '''Error'''<br /> * Mode: '''Local'''<br /> |-<br /> |15<br /> |[[#Internet Time|Internet Time]]<br /> |'''Management'''<br /> <br /> '''→ Internet Time'''<br /> |<br /> * First NTP time server: '''Other :''' '''time.nrc.ca'''<br /> |-<br /> |16<br /> |[[#Backup Settings|Backup Settings]]<br /> |'''Management'''<br /> <br /> '''→ Settings'''<br /> <br /> '''→ Backup'''<br /> |<br /> * '''Backup''' '''Running Settings'''<br /> * Save backup file to computer<br /> |}<br /> <br /> == Log into Modem Web Interface ==<br /> {{Template:Back_to_the_Top}}<br /> 1. Enter http://192.168.1.1 info the address bar at in your web browser. Click on '''Manage Gateway (advanced)''' and login with username: '''admin''' and password: '''admin''' (if your modem has been properly reset. If not try your '''NCF DSL password''').<br /> [[File:SR505n-Login Page.png|alt=SmartRG SR505n Login Page|none|thumb|540x540px|SmartRG SR505n Login Page]]<br /> <br /> == WAN Cleanup ==<br /> {{Template:Back_to_the_Top}}<br /> 2. Click on the '''Advanced Setup''' menu, then on the '''WAN Service''' sub-menu. Select the '''Remove''' checkbox on the '''ppp0.1''' interface listed on '''WAN Service Setup''' table and click '''Remove''' at the bottom of the page.<br /> [[File:SR505n-WAN-remove.png|alt=Remove SR505n Default WAN Service|none|thumb|679x679px|Remove SR505n Default WAN Service]]<br /> <br /> == Enable ADSL Interface ==<br /> {{Template:Back_to_the_Top}}<br /> 3. Under the '''Advanced Setup''' menu, click on the '''Layer2 Interface''' and then '''ATM Interface'''. Click '''Add''' and proceed<br /> [[File:SR505n-ATM-add.png|alt=SR505n ATM add page|none|thumb|682x682px|SR505n ATM add page]]<br /> 4. On the '''ATM PVC Configuration''' page, select the following:<br /> * '''VPI:0''' and '''VPI:35'''<br /> * '''DSL Latency''': Select both<br /> ** '''Path0(fast)'''<br /> ** '''Path1(interleaved)'''<br /> * '''Apply/Save'''<br /> [[File:SR505n-ATM-config.png|alt=SR505n Configure ATM interface|none|thumb|591x591px|SR505n Configure ATM interface]]<br /> 5. Confirm you have configured the ADSL (ATM) interface correctly with the image below:<br /> [[File:SR505n-ATM-confirm.png|alt=SR505n confirm ATM configuration|none|thumb|695x695px|SR505n confirm ADSL (ATM) Interface Setup]]<br /> <br /> == Enable VDSL Interface ==<br /> {{Template:Back_to_the_Top}}<br /> 6. Under the '''Advanced Setup''' menu, click on the '''Layer2 Interface''' and then '''PTM Interface'''. Select the '''Remove''' checkbox on the '''ptm0''' interface and click '''Remove'''.<br /> [[File:SR505n-PTM-remove.png|alt=SR505n - Remove FAST only PTM interface|none|thumb|575x575px|SR505n - Remove FAST only PTM interface]]<br /> 7. Still on the '''DSL PTM Interface Configuration Page''', Click '''Add''' and proceed.<br /> [[File:SR505n-PTM-add.png|alt=SR505n- add new PTM interface|none|thumb|581x581px|SR505n- add new PTM interface]]<br /> 8. On the '''PTM Configuration''' page, select the following:<br /> * '''DSL Latency''': Select both<br /> ** '''Path0(fast)'''<br /> ** '''Path1(interleaved)'''<br /> * '''Apply/Save'''<br /> [[File:SR505n-PTM-config.png|alt=SR505n- Configure new PTM interface|none|thumb|579x579px|SR505n- Configure new PTM interface]]<br /> 9. Confirm you have configured the VDSL (PTM) interface correctly with the image below:<br /> [[File:SR505n-PTM-confirm.png|alt=SR505n - Confirm VDSL (PTM) Interface Setup|none|thumb|577x577px|SR505n - Confirm VDSL (PTM) Interface Setup]]<br /> <br /> ==Configure ADSL Interface==<br /> {{Template:Back_to_the_Top}}<br /> 10. From '''Advanced Setup''', click on '''WAN Service''' and then click on '''Add''' to proceed. <br /> [[File:SR505n-WAN-ADSL-add.png|alt=SR505n- Add WAN(PPPoE) ADSL configuration|none|thumb|617x617px|SR505n- Add WAN(PPPoE) ADSL configuration]]<br /> 11. On the '''WAN Service Interface Configuration''' page, select '''atm0/(4_0_35)''' from the drop-down menu and click '''Next'''. <br /> [[File:SR505n-WAN-ADSL2-atm.png|alt=SR505n- Mapping atm0 to WAN(PPPoE) ADSL configuration|none|thumb|513x513px|SR505n- Mapping atm0 to WAN ADSL configuration]]<br /> 12. On the '''WAN Service Configuration''' page, ensure the following: <br /> * '''PPP over Ethernet (PPPoE)''' is the active WAN service type chosen, <br /> * Ensure Service Description shows as '''pppoe_4_0_35''', <br /> * '''Network Protocol Selection''' is set to '''IPv4&amp;IPv6(Dual Stack),''' and click '''Next''' <br /> [[File:SR505n-WAN-ADSL3-ServiceType IP.png|alt=SR505n- PPPoE WAN Service Type and IP Protocol|none|thumb|507x507px|SR505n- PPPoE WAN Service Type and IP Protocol]]<br /> 13. On the '''PPP Username and Password''' page, enter your DSL username (format xx000@ncf.ca) and your DSL password into the '''PPP Username''' and '''PPP Password''' fields respectively. Scroll down the page... <br /> [[File:SR505n-WAN-ADSL4-PPPoE.png|alt=SR505n- Enter PPPoE/DSL credentials for WAN-ADSL|none|thumb|650x650px|SR505n- Enter PPPoE/DSL credentials for WAN-ADSL]]<br /> 14. Ensure '''Enable Firewall''', '''Enable NAT''' are checked. <br /> * Ensure '''Enable SIP''' is not checked. '''Note on SIP:''' Although we've found that most most VOIP providers prefer to have SIP disabled on modem/routers, your VOIP provider may require this feature. If you're encountering VOIP issues, confirm this setting preference with your VOIP provider. <br /> <br /> * Scroll to the bottom of the page and click '''Next''' <br /> [[File:SR505n-WAN-ADSL5-firewall NAT.png|alt=SR505n- Enable Firewall and NAT on WAN-ADSL|none|thumb|652x652px|SR505n-  Enable Firewall and NAT on WAN-ADSL]]<br /> 15. Click on '''Next''' twice on the '''Routing - Default Gateway''' and '''DNS Server Configuration''' pages to skip to the '''WAN Setup - Summary''' page. <br /> * Verify that the summary information you see matches the table below, <br /> * Click on '''Apply/Save''' <br /> [[File:SR505n-WAN-ADSL6-confirm.png|alt=SR505n- Summary Settings for WAN-ADSL|none|thumb|684x684px|SR505n- Summary Settings for WAN-ADSL]]<br /> <br /> ==Configure VDSL Interface==<br /> {{Template:Back_to_the_Top}}<br /> 16. Back on the '''WAN Service''' page, click on '''Add''' to proceed.<br /> [[File:SR505n-WAN-VDSL-add.png|alt=SR505n- Add WAN(PPPoE) VDSL configuration|none|thumb|655x655px|SR505n- Add WAN(PPPoE) VDSL configuration]]<br /> 17. On the '''WAN Service Interface Configuration''' page, select '''ptm0/(4_1_1)''' from the drop-down menu and click '''Next'''.<br /> [[File:SR505n-WAN-VDSL2-ptm.png|alt=SR505n- Mapping ptm0 to WAN(PPPoE) VDSL configuration|none|thumb|384x384px|SR505n- Mapping ptm0 to WAN VDSL configuration]]<br /> 18. On the '''WAN Service Configuration''' page, ensure the following:<br /> * '''PPP over Ethernet (PPPoE)''' is the active WAN service type chosen,<br /> * Ensure Service Description shows as '''pppoe_4_1_1''',<br /> * '''802.1P Priority''' is set to '''1'''<br /> * '''802.1Q VLAN ID''' is set to '''35'''<br /> * Network Protocol Selection is set to '''IPv4&amp;IPv6(Dual Stack)''', and click '''Next''' <br /> [[File:SR505n-WAN-VDSL3-ServiceType VLAN IP.png|alt=SR505n- PPPoE WAN Service Type, Priority, VLAN ID and IP Protocol|none|thumb|437x437px|SR505n- PPPoE WAN Service Type, Priority, VLAN ID and IP Protocol]]<br /> <br /> 19. On the '''PPP Username and Password''' page, enter your DSL username (format xx000@ncf.ca) and your DSL password into the PPP Username and PPP Password fields respectively. Scroll down the page...<br /> [[File:SR505n-WAN-VDSL4-PPPoE.png|alt=SR505n- Enter PPPoE/DSL credentials for WAN-VDSL|none|thumb|725x725px|SR505n- Enter PPPoE/DSL credentials for WAN-VDSL]]<br /> 20. Ensure '''Enable Firewall''', '''Enable NAT''' are checked.<br /> * Ensure '''Enable SIP''' is not checked. '''Note on SIP:''' Although we've found that most most VOIP providers prefer to have SIP disabled on modem/routers, your VOIP provider may require this feature. If you're encountering VOIP issues, confirm this setting preference with your VOIP provider. <br /> <br /> * Scroll to the bottom of the page and click '''Next''' <br /> [[File:SR505n-WAN-ADSL5-firewall NAT.png|alt=SR505n- Enable Firewall and NAT on WAN-VDSL|none|thumb|582x582px|SR505n- Enable Firewall and NAT on WAN-VDSL]]<br /> 21. Click on Next twice on the '''Routing - Default Gateway''' and '''DNS Server Configuration''' pages to skip to the '''WAN Setup - Summary''' page.<br /> * Verify that the summary information you see matches the table below,<br /> * Click on '''Apply/Save'''.<br /> [[File:SR505n-WAN-VDSL6-confirm.png|alt=SR505n- Summary Settings for WAN-VDSL|none|thumb|510x510px|SR505n- Summary Settings for WAN-VDSL]]<br /> 22. Confirm that the table on the '''Wide Area Network (WAN) Service Setup''' page match the image below and proceed. <br /> [[File:SR505n-WAN-confirm.png|alt=SR505n- Confirmation WAN Service Setup Table|none|thumb|859x859px|SR505n- Confirmation WAN Service Setup Table]]<br /> <br /> == UPnP ==<br /> UPnP allows devices on your network to automatically forward ports so they can be accessed from the Internet. While UPnP is convenient, we recommend turning it off for security reasons.<br /> {{Template:Back_to_the_Top}}23. From the '''Advanced Setup''' on the left, then Select '''UPnP'''. On the '''UPnP Configuration''' page, <br /> * Uncheck the '''Enable UPnP''' box,<br /> * Save the changes with '''Apply/Save'''<br /> [[File:SR505n-Secure-UPnP.png|alt=SR505n-Secure- Disable UPnP|none|thumb|485x485px|SR505n-Secure- Disable UPnP]]<br /> <br /> == Wi-Fi Name==<br /> {{Template:Back_to_the_Top}}<br /> 24. Click and on '''Wireless''' menu link. From the Wireless - - Basic Page...<br /> * Set the '''SSID''' is set to NCF_0000 (NCF uses the last 4 digits of the modem's serial number).<br /> '''Note:''' We recommend that you not use your name or address as this information is broadcast and other people in your area will be able to associate the signal with which home it is coming from.<br /> * Click on '''Apply/Save''' at the bottom.<br /> [[File:SR505n-WiFi.png|alt=SR505n-WiFi SSID Setup|none|thumb|631x631px|SR505n-WiFi SSID Setup]]<br /> == Wi-Fi Security==<br /> {{Template:Back_to_the_Top}}25.Click on the '''Security''' link, under the '''Wireless''' Menu option.<br /> * Set the '''Network Authentication''' to '''WPA2-PSK'''<br /> * Set the '''WPA passphrase''' to be your DSL-Password<br /> * Set the '''WPA Ecryption''' to '''AES'''<br /> * Click '''Apply/save'''.<br /> [[File:SR505n-WiFi-Security.png|alt=SR505n-WiFi-Security Settings|none|thumb|632x632px|SR505n-WiFi-Security Settings]]<br /> <br /> ==Admin Password==<br /> {{Template:Back_to_the_Top}}<br /> 26. Click on '''Management''' on the left. Then click on '''Access Control''' to reveal a sub-menu and then click on '''Passwords'''.<br /> * Enter '''admin''' for the '''User Name'''<br /> * Enter '''admin''' for the '''Old Password'''<br /> * Enter your DSL-Password or another strong password as the '''New Password'''. <br /> * Enter it once and again below to confirm<br /> * Save the changes with '''Apply/Save'''<br /> [[File:SR505n-Secure-Admin.png|alt=SR505n-Secure-Admin Password Change|none|thumb|569x569px|SR505n-Secure-Admin Password Change]]<br /> 27. On Click on '''Management''' again, a pop-up log-in screen appears, and asks for sign-in. Use the User-ID '''admin''' and the DSL-Password just set.<br /> ==Disable Support==<br /> {{Template:Back_to_the_Top}}<br /> 28. Click on '''Access Control''' again and then select the '''Accounts''' sub-menu link. Then on the '''User Access Control Settings''' page, click on '''Delete/Modify Account'''.<br /> [[File:SR505n-Secure-Accounts.png|alt=SR505n-Secure-Accounts Page|none|thumb|SR505n-Secure-Accounts Page]]29. On the '''Delete/Edit Account''' page, ensure the selected account is '''support''' and selected '''Disable'''.<br /> * Click '''Update Account''' at the bottom of the page and then click '''Back'''.<br /> [[File:SR505n-Secure-Support.png|alt=SR505n-Secure-Disable Support|none|thumb|461x461px|SR505n-Secure-Disable Support]]<br /> 30. Confirm your '''User Access Control Settings''' display as follows<br /> [[File:SR505n-Secure-Accounts-Confirm.png|alt=SR505n-Secure-Accounts- Confirm Support is Disabled|none|thumb|361x361px|SR505n-Secure-Accounts- Confirm Support is Disabled]]<br /> <br /> ==Remote Access==<br /> {{Template:Back_to_the_Top}}31. Click on '''Management''' and then on '''Management Server'''. On the '''TR-069 Client -- Configuration page''', perform the following changes:<br /> * Set to '''TR-069 Client''' to '''Disable,'''<br /> * Change the '''ACS URL''' to '''https://acs.ncf.ca&lt;nowiki/&gt;,'''<br /> * Uncheck '''Connection Request Authentication''', and<br /> * '''Apply/Save'''<br /> [[File:SR505n-Secure-RemoteAccess.png|alt=SR505n-Secure- Disable Remote Access|none|thumb|645x645px|SR505n-Secure- Disable Remote Access]]<br /> <br /> ==System Log==<br /> {{Template:Back_to_the_Top}}32. Click on '''Management''' and on '''System Log'''.<br /> [[File:SR505n-SystemLog.png|alt=SR505n- System Log|none|thumb|644x644px|SR505n- System Log]]<br /> 33. Ensure the following settings:<br /> * '''Log''' is '''Enable'''<br /> * '''Log Level''' is '''Debugging'''<br /> * '''Display Level''' is '''Error'''<br /> * '''Mode''' is '''Local'''<br /> * Click '''Apply/Save'''<br /> [[File:SR505n-SystemLog-Config.png|alt=SR505n- System Log Configuration|none|thumb|646x646px|SR505n- System Log Configuration]]<br /> <br /> ==Internet Time==<br /> {{Template:Back_to_the_Top}}34. Click on '''Management''' and on '''Internet Time'''. Make the follow changes:<br /> * Set '''First NTP time server''' to '''Other''' and input the url '''time.nrc.ca''' in the adjacent textbox.<br /> * Click '''Apply/Save'''<br /> [[File:SR505n-InternetTime.png|alt=SR505n-InternetTime|none|thumb|564x564px|SR505n-InternetTime]]<br /> <br /> ==Backup Settings==<br /> {{Template:Back_to_the_Top}}35. Finally, back up your settings in case your modem is accidentally reset or if you need to return this configuration. <br /> * Click on '''Management''' and then '''Settings''' and then '''Backup'''.<br /> * Then click on '''Backup Running Settings'''<br /> * Save the back up file to a location you will remember. We recommend including the date and your account ID in the name of the file.<br /> [[File:SR505n-Settings-Backup.png|alt=SR505n-Settings-Backup|none|thumb|640x640px|SR505n-Settings-Backup]]<br /> <br /> = Routed Operation with separate Wi-Fi Router=<br /> {{Template:Back_to_the_Top}}<br /> {{Template:SmartRG Config Options}}<br /> <br /> ==Configure your modem for Routed Operation==<br /> If you have a router, we recommend the following configuration steps:<br /> <br /> 1. Follow the configuration steps outline for [[#Routed_Operation_with_WiFi|Routed Operation with WiFi]] and make the following changes:<br /> * Under '''Wireless''', Uncheck the '''Enable Wireless''' Option,<br /> * Click '''Apply/Save'''[[File:SR505n-Wireless-Disabled.png|alt=SR505n-Wireless-Disabled|none|thumb|560x560px|SR505n-Wireless-Disabled]]<br /> <br /> ==Router Configuration==<br /> 2. On your router, set the Connection Mode or Type to '''Automatic IP, Automatic DHCP or Dynamic IP mode'''.<br /> <br /> = Bridge Operation=<br /> {{Template:Back_to_the_Top}}<br /> {{Template:SmartRG Config Options}}<br /> <br /> If you prefer your own external router rather than the one built into your SmartRG unit, we recommend [[#Routed Operation with separate WiFi Router|routed operation with a separate WiFi Router]]. However if you have networking expertise and are confident using the modem in bridge mode then take note of the following before configuring your SmartRG for Bridged operation:<br /> # Once you complete configuring your SmartRG modem for Bridged operation and disconnect from the modem, the Modem's Web Interface will become inaccessible with Auto DHCP settings on your computer. We recommend:<br /> #* '''Backup Settings:''' It is particularly important to backup the '''Running Settings''' on your modem before and after you configure it.<br /> #* '''Manual IP''': Setting a static IPv4 address on your computer, with the gateway IP set to http://192.168.1.1 to regain access to the modem<br /> #* '''Reset the modem:''' If you need to reset the modem, insert a paper-clip in the '''Reset''' hole on the back. Hold for 10 seconds to reset.<br /> #If you set up the modem for Bridge operation, then your router will need to be configured in PPPoE mode with your DSL username and password.<br /> <br /> == Checklist ==<br /> {{Template:Back_to_the_Top}}<br /> <br /> {| class=&quot;wikitable mw-collapsible&quot;<br /> |+Steps to Configure SR505N for Bridge Operation<br /> !<br /> !Steps<br /> !Menu Navigation<br /> !Parameters<br /> |-<br /> |1<br /> |[[#Log into Modem Web Interface|Log into Modem]] <br /> |&lt;nowiki&gt;http://192.168.1.1&lt;/nowiki&gt;<br /> <br /> '''→ Manage Gateway (Advanced)'''<br /> |User Name: '''admin'''<br /> <br /> Password: '''admin'''<br /> |-<br /> |2<br /> |[[#WAN Cleanup|WAN Cleanup]]<br /> |'''Advanced Setup'''<br /> '''→ WAN Service'''<br /> |Remove '''ppp0.1''' from '''WAN''' Service Table<br /> |-<br /> |3<br /> |[[#Enable ADSL Interface|Enable ADSL]]<br /> |'''Advanced Setup''' <br /> '''→ Layer2 Interface'''<br /> <br /> '''→ ATM Interface'''<br /> |Add ATM: vpi:'''0''' vci:'''35'''<br /> DSL Latency: '''FAST''' and '''INTERLEAVED'''<br /> |-<br /> |4<br /> |[[#Enable VDSL Interface|Enable VDSL]]<br /> |'''Advanced Setup'''<br /> '''→ Layers2 Interface'''<br /> <br /> '''→ PTM Interface'''<br /> |Remove '''ptm0''' with '''Path0'''<br /> Add PTM: DSL Latency: '''FAST''' and '''INTERLEAVED'''<br /> |-<br /> |6<br /> |Configure ADSL<br /> |'''Advanced Setup'''<br /> '''→ WAN Service'''<br /> |Add '''atm0/(4_0_35)''' Bridge (br_4_0_35)<br /> |-<br /> |7<br /> |Configure VDSL<br /> |'''Advanced Setup'''<br /> '''→ WAN Service'''<br /> |Add '''ptm0/(4_1_1)''' Bridge(br_4_1_1.35)<br /> * 802.1P Priority:'''1''' <br /> <br /> * 802.1Q VLAN:'''35'''<br /> |-<br /> |9<br /> |WiFi<br /> |'''Wireless'''<br /> |Disable Wireless<br /> |-<br /> |11<br /> |[[SmartRG SR505N Configuration#Admin Password|Admin Password]]<br /> |'''Management'''<br /> '''→ Access Controls'''<br /> <br /> '''→ Passwords'''<br /> |<br /> * Username: '''admin'''<br /> <br /> * Old Password: admin (or whatever you set it to)<br /> * New Password: your DSL password<br /> |-<br /> |12<br /> |[[#Disable Support|Disable Support]]<br /> |'''Management'''<br /> '''→ Accounts'''<br /> <br /> '''→ Access Controls'''<br /> |'''Delete/Modify Account'''<br /> * Select '''Support''' role<br /> <br /> * '''Disable'''<br /> * '''Update''' (at bottom)<br /> |-<br /> |13<br /> |[[#Remote Access|Remote Access]]<br /> |'''Management'''<br /> <br /> '''→ Management Server'''<br /> |<br /> * TR-069 Client: '''Disable'''<br /> * ACS URL: '''https://acs.ncf.ca'''<br /> |-<br /> |14<br /> |[[#System Log|System Log]]<br /> |'''Management'''<br /> <br /> '''→ System Log'''<br /> |Configure System Log<br /> * System Log:'''Enable''' <br /> * Log Level: '''Debugging'''<br /> * Display Level: '''Error'''<br /> * Mode: '''Local'''<br /> |-<br /> |16<br /> |[[#Backup Settings|Backup Settings]]<br /> |'''Management'''<br /> <br /> '''→ Settings'''<br /> <br /> '''→ Backup'''<br /> |<br /> * '''Backup''' '''Running Settings'''<br /> * Save backup file to computer<br /> |}<br /> <br /> =Firmware=<br /> {{Template:Back_to_the_Top}}<br /> '''&lt;span style=&quot;color: red&quot;&gt;&lt;big&gt;Note: We do not supply SmartRG firmware updates to non-NCF members!&lt;/big&gt;&lt;/span&gt;'''<br /> <br /> '''We recommend that you only do firmware update over an Ethernet connection and NOT via Wi-Fi. Also, DO NOT power off the modem in the middle of a firmware update.'''<br /> <br /> The current firmware available to the NCF Office is '''2.6.1.9'''. You can verify your firmware by checking the software version on the Device Info page.<br /> [[File:SR505n-firmware-version.png|alt=SmartRG SR505n Firmware version check on Device Info Page|none|thumb|566x566px|SmartRG SR505n Firmware version check on Device Info Page]]<br /> '''&amp;#x26A0;Caution: Modems with firmware older than version 2.5.0.14 must be first upgraded to version 2.5.0.14 before upgrading to version 2.6.1.9. Failure to do so may cause functionality problems which will not be covered by the Manufacturer's warranty.'''<br /> <br /> To request a copy of this firmware email [[mailto:support@ncf.ca support@ncf.ca]]. To install this new firmware onto your modem perform the following steps:<br /> <br /> # Download the firmware file and save it to a location on your computer that you can find easily.<br /> # Open a web browser and go to the address http://192.168.1.1 <br /> # Select '''Manage Gateway (Advanced)''' and log in (by default the username is admin and password is your dsl password as shown in [[#Getting_Started|Getting Started]] above)<br /> # Click on '''Management''' &amp;rarr; '''Update Software'''<br /> # Click on '''Browse'''<br /> # Upload the firmware file that you downloaded in step 1.<br /> # Click '''Update Software'''<br /> [[File:SR505n-firmware-update.png|alt=SR505n firmware update|none|thumb|579x579px|SR505n firmware update]]<br /> '''Note:''' the modem will reboot once the new firmware has been uploaded. This process may take up to 15 minutes to resync (DSL light returns to solid green) and reconnect (the internet light starts blinking again).<br /> <br /> =See Also=<br /> {{Template:Back_to_the_Top}}<br /> *[[Modem Configuration]] - for a complete list of instructions for all NCF modems<br /> *[[Modem Lights#SmartRG|About SmartRG modem lights]]<br /> *[http://www.ncf.ca/ncf/dsl/modem/SmartRG_3xx-5xx_Gateway_User_Manual.pdf SmartRG SR505N modem manual]<br /> *[https://www.ncf.ca/ncf/support/w/images/8/86/About_Your_SmartRG_SR505n.pdf About Your SmartRG SR505n]<br /> *[[Changing WiFi Channels on SmartRG modems]]<br /> *[[Dynamic DNS]]<br /> *[[Port forwarding#Port_forwarding_on_SmartRG_Modems|Port forwarding with the SmartRG SR505N]]<br /> <br /> [[Category:DSL]]<br /> [[Category:Modems]]</div>

Fs881 https://help.ncf.ca/index.php?title=Firmware&diff=7085 2019-10-02T13:26:07Z

<p>Fs881: </p> <hr /> <div>&lt;div class=&quot;ncfrightbox&quot;&gt; {{Template:Modem Links}} &lt;/div&gt;<br /> '''Firmware''' is operating system software that is used to run a piece of hardware. This page will discuss firmware used in the DSL modems that NCF sells.<br /> <br /> '''&lt;span style=&quot;color: red&quot;&gt;&lt;big&gt;Note: We do not supply SmartRG firmware updates to non-NCF members!&lt;/big&gt;&lt;/span&gt;'''<br /> <br /> =Vulnerabilities=<br /> Like any computer operating system, router and modem firmware may have vulnerabilities that can be exploited by malware. In February 2014 Linksys and Asus routers [http://www.bbc.co.uk/news/technology-26287517 were found to be subject to malware attacks] that allowed remote control of the router with the aim of collecting banking information. The vulnerabilities were later corrected by the router manufacturers though firmware updates. This does illustrate why it is important to ensure that your modem and router firmware is kept up to date and if new versions are released by the manufacturer to install them where possible. Whether updates are available will be indicated by the manufacturer on the product page for the particular model on the manufacturer's website.<br /> <br /> =SmartRG Firmware Updates=<br /> <br /> *[[SmartRG SR505N Configuration#Firmware|SmartRG SR505n Firmware Upgrades]]<br /> *[[SmartRG SR506n Firmware|SmartRG SR506n Firmware Upgrades]]<br /> '''*** Please note we do not supply SmartRG firmware updates to non-NCF members! Contact your own ISP ***'''<br /> <br /> =TP-Link Firmware Upgrades=<br /> [[File:TP-Link 8901G firmware upgrade.png|thumb|right|Firmware upgrade on a TP-Link 8901G modem (the 8816 and 8951ND firmware upgrade pages are identical)]]<br /> [[File:TP-Link 8950 Firmware Upgrade.JPG|thumb|right|Firmware upgrade on a TP-Link 8950ND modem]]<br /> Unlike SpeedTouch modems, upgrading the firmware is relatively easy on TP-Link modems, provided that you are comfortable downloading and installing files and then resetting your modem to factory settings and reprogramming it yourself.<br /> <br /> '''Caution:''' Firmware upgrades always carry the risk that if they do not install correctly then the modem will cease to function. If your modem is working fine, there is no need to do a firmware upgrade unless there is some new feature, such as a security update or bug fix, that you want. Most firmware updates are intended to fix a specific issue that a manufacturer has identified. There is always small risk that a new firmware update can introduce issues that did not exist before.<br /> <br /> If you are unsure how to accomplish an upgrade and modem reprogram after reading this section then it is recommended that you do not carry out a firmware upgrade. Most firmware upgrades are just minor updates and the modem will keep working without updating. The TP-Link firmware webpage for each model details what each upgrade includes.<br /> <br /> Here are general instructions for firmware upgrades all TP-Link modems:<br /> <br /> #Check the [http://www.tp-link.com TP-Link website] to see if your model has a firmware upgrade available:<br /> ##[http://www.tp-link.com/ca/products/details/?model=TD-8816#down TP-Link 8816]<br /> ##[http://www.tp-link.com/en/products/details/?model=TD-W8951ND#down TP-Link 8951ND]<br /> ##[http://www.tp-link.com/en/download/TD-W9970.html#Firmware TP-Link W9970]<br /> #If there is a new upgrade then download the Zip file and extract the contents to your computer.<br /> #Sign into your [[Modem Web Interface]].<br /> #Unplug the modem from the phone wall jack during this process.<br /> #Navigate to the firmware page (On the TP-Link 8951ND, 8901G and 8816 modems it is at ''Maintenance''&amp;rarr;''Firmware'', on the 8950ND it is at ''Management''&amp;rarr;''Update Firmware'')<br /> #Use the browse buttons to locate the firmware .bin file and .rom file (if applicable to your model).<br /> #Click upgrade.<br /> #The modem will upgrade the firmware and reboot itself.<br /> #In most cases the modem will need a reset to factory defaults and then be reprogrammed with your connection credentials to connect and operate correctly. See [[Modem Configuration]] for details on how to do this for each model.<br /> #Once complete, plug the modem back into the phone wall jack. If it does not find the internet service by itself then you may need to reboot the modem to enable it to connect.<br /> <br /> =SpeedTouch Firmware Upgrades=<br /> The firmware on the Alcatel/Thomson/Technicolor SpeedTouch series of modems can be upgraded, although it is a complex process to do so. SpeedTouch firmware can only be upgraded within the same version, due to hardware driver compatibility. For instance a ST585v6 can only accept version 6 firmware and not version 7 or 8. <br /> <br /> Because most SpeedTouch firmware changes incorporate only minor updates of a non-critical nature, most average NCF members will gain no advantage in upgrading the firmware on most modem versions. Firmware upgrades do carry the risk of disabling the DSL modem if they are not done right, so for this reason they are not recommended by NCF.<br /> <br /> Advanced users who wish to upgrade their own SpeedTouch firmware should download the new firmware and instructions. Note that firmware can only be upgraded using a Windows PC, as firmware upgrades are all &quot;.exe&quot; files and thus cannot be upgraded from Mac, Linux, BSD or Unix computers, unless they can run Windows in a virtual machine or similar environment. <br /> <br /> *'''NOTE''': Firmware upgrades done are at your own risk as, if they are not completed correctly, they may disable your modem.<br /> <br /> =See Also=<br /> *[[CERT-announced vulnerability of TP-Link modem/router]]<br /> *[[Port forwarding]]<br /> <br /> [[Category:DSL]]<br /> [[Category:Modems]]<br /> [[Category:Privacy and Security]]</div>

Fs881 https://help.ncf.ca/index.php?title=SmartRG_SR505N_Configuration&diff=7084 2019-10-02T13:24:55Z

<p>Fs881: </p> <hr /> <div>&lt;div class=&quot;ncfrightbox w-25&quot;&gt; {{Template:SmartRG SR505n}} &lt;/div&gt;<br /> =Preparation=<br /> Updated: 2019-10-02<br /> <br /> '''&lt;span style=&quot;color: red&quot;&gt;&lt;big&gt;Note: We do not supply SmartRG firmware updates to non-NCF members!&lt;/big&gt;&lt;/span&gt;'''<br /> <br /> Recommended Firmware Version: 2.6.2.2<br /> <br /> The SmartRG SR505n modem router supports both ADSL mode and VDSL mode. Provided it is configured correctly, it can be switched between ADSL and VDSL plans without the owner having to buy a new modem or even re-configure your existing one.<br /> * Note: Fees for changing plans may still apply. Consult: [[DSL Rates]]<br /> <br /> Before you start configuring the SmartRG SR505n, there are 4 things to check:<br /> # '''Firmware Check:''' Check if you're using older [[SmartRG SR505N Configuration#Firmware|firmware and upgrade]] to the recommended firmware version. If you're unable to access the internet to request newer firmware, note that the screenshots shown and steps outlined may not align with what you see. Contact the [http://mailto:support@ncf.ca support@ncf.ca] for assistance if you run into problems.<br /> # '''Factory Settings and Standard Configuration:''' These instructions assume you're configuring SmartRG SR505n modem out of the box or after a factory reset. If the modem is not new, it is recommended to reset the modem to the factory defaults '''by holding down the reset button with a paper clip for ~10 seconds.''' <br /> #* Also, these settings are our recommendations for most NCF members. To learn more about making custom changes to your particular modem, consult the [[Modem Manuals|manual]].<br /> #'''Modem Installation - Configure over Ethernet:''' Consult the [https://www.ncf.ca/ncf/support/w/images/f/f8/Modem_Info_Pages_-_SmartRG_505n_v1.0.pdf SmartRG SR505N modem instruction sheet] (page 1) on how to set up the modem and connect to it over ethernet. ''We do not recommend configuring your modem over a Wi-Fi connection.''<br /> #'''Configurations Methods:''' The 2 main ways of configuring the SmartRG SR505n modem:<br /> #* Using a custom configuration File: You can request an NCF custom configuration file for your NCF DSL connection from [mailto:support@ncf.ca support@ncf.ca] (available to NCF members only)<br /> #* Manually following configuration steps.<br /> # '''Configuration Options:'''<br /> #* [[#Configure for Routed Operation with WiFi|Routed Operation with WiFi]] - Standard configuration for most members with SmartRG SR505n serving as both modem and Wi-Fi router<br /> #* [[#Configure_for_Routed_Operation_with_separate_WiFi_Router|Routed Operation with separate WiFi Router]] - Recommended configuration for members with their own Wi-Fi router. The modem will make the PPPoE authentication and both devices will negotiate DHCP<br /> #* [[#Bridge Operation|Bridged Operation with separate WiFi Router]] - '''(Advanced)''' for members with their own routers and are knowledgeable about managing it themselves. The router with handle both authentication and DHCP.<br /> <br /> =Using Custom Configuration File=<br /> {{Template:Back_to_the_Top}}<br /> Your SmartRG modem can be configured for Routed or Bridged Operation by a custom configuration file. The custom configuration will include parameters specific to your NCF account.<br /> <br /> 1. Request a custom configuration file from [Mailto:support@ncf.ca support@ncf.ca] and save it at a location you will remember.<br /> == Log into Modem Web Interface ==<br /> {{Template:Back_to_the_Top}}<br /> 2. Enter http://192.168.1.1 info the address bar at in your web browser. Click on '''Manage Gateway (advanced)''' and login with username: '''admin''' and password: '''admin''' (if your modem has been properly reset. If not try your '''NCF DSL password''').<br /> [[File:SR505n-Login Page.png|alt=SmartRG SR505n Login Page|none|thumb|540x540px|SmartRG SR505n Login Page]]<br /> <br /> == Uploading the File ==<br /> {{Template:Back_to_the_Top}}<br /> 3. Go to the '''Management''' Menu link, and then click on the '''Settings''' sub-menu link and then on the '''Update'''.<br /> * Click on the '''Browse''' link (in the Update Running Broadband Router Settings section) and navigate to the custom configuration file you saved.<br /> * Click on '''Update Running Settings'''.<br /> [[File:SR505n-Settings-Update.png|alt=SR505n-Settings-Update- Running Settings|none|thumb|916x916px|SR505n-Settings-Update-Running Settings]]<br /> 4. Once the file upload begins, it can take 2 to 5 minutes to be completed and for your modem to be fully connected online. Resist the urge to make changes to the modem's configuration during this time.<br /> [[File:SR505n-Update.png|alt=SR505n-Update- Upload in progress|none|thumb|724x724px|SR505n-Update- Upload in progress]]<br /> <br /> =Routed Operation with Wi-Fi=<br /> {{Template:Back_to_the_Top}}<br /> {{Template:SmartRG Config Options}}<br /> <br /> == Checklist ==<br /> {{Template:Back_to_the_Top}}<br /> <br /> {| class=&quot;wikitable mw-collapsible&quot;<br /> |+Steps to Configure SR505N for Routed Operation<br /> !<br /> !Steps<br /> !Menu Navigation<br /> !Parameters<br /> |-<br /> |2<br /> |[[#Log into Modem Web Interface|Log into Modem]] <br /> |&lt;nowiki&gt;http://192.168.1.1&lt;/nowiki&gt;<br /> <br /> '''→ Manage Gateway (Advanced)'''<br /> |User Name: '''admin'''<br /> <br /> Password: '''admin'''<br /> |-<br /> |3<br /> |[[#WAN Cleanup|WAN Cleanup]]<br /> |'''Advanced Setup'''<br /> '''→ WAN Service'''<br /> |Remove '''ppp0.1''' from '''WAN''' Service Table<br /> |-<br /> |4<br /> |[[#Enable ADSL Interface|Enable ADSL]]<br /> |'''Advanced Setup''' <br /> '''→ Layer2 Interface'''<br /> <br /> '''→ ATM Interface'''<br /> |Add ATM: vpi:'''0''' vci:'''35'''<br /> DSL Latency: '''FAST''' and '''INTERLEAVED'''<br /> |-<br /> |5<br /> |[[#Enable VDSL Interface|Enable VDSL]]<br /> |'''Advanced Setup'''<br /> '''→ Layer2 Interface'''<br /> <br /> '''→ PTM Interface'''<br /> |Remove '''ptm0''' with '''Path0'''<br /> Add PTM: <br /> DSL Latency: '''FAST''' and '''INTERLEAVED'''<br /> |-<br /> |6<br /> |[[#Configure ADSL Interface|Configure ADSL]]<br /> |'''Advanced Setup'''<br /> '''→ WAN Service'''<br /> |Add '''atm0/(4_0_35)''' PPPoE (pppoe_4_0_35)<br /> * Network Protocol Selection: '''IPv4 and IPv6 (Dual Stack)'''<br /> <br /> * PPPoE username: your DSL username <br /> <br /> * PPPoE password: your DSL password<br /> <br /> * Enable '''Firewall'''<br /> <br /> * Enable '''NAT'''<br /> <br /> * Disable '''SIP'''<br /> |-<br /> |7<br /> |[[#Configure VDSL Interface|Configure VDSL]]<br /> |'''Advanced Setup'''<br /> '''→ WAN Service'''<br /> |Add '''ptm0/(4_1_1)''' PPPoE(pppoe_4_1_1.35)<br /> * 802.1P Priority:'''1''' <br /> <br /> * 802.1Q VLAN:'''35'''<br /> <br /> * Network Protocol Selection: '''IPv4 and IPv6 (Dual Stack)'''<br /> <br /> * PPPoE username: your DSL username <br /> <br /> * PPPoE password: your DSL password<br /> <br /> * Enable '''Firewall'''<br /> <br /> * Enable '''NAT'''<br /> <br /> * Disable '''SIP'''<br /> |-<br /> |8<br /> |[[#UPnP|UPnP]]<br /> |'''Advanced Setup'''<br /> '''→ UPnP'''<br /> |Disable '''uPnP'''<br /> |-<br /> |9<br /> |[[SmartRG SR505N Configuration#WiFi Name|WiFi Name]]<br /> |'''Wireless'''<br /> |SSID (Wi-Fi Name) to format '''NCF_0000'''<br /> |-<br /> |10<br /> |[[#WiFi Security|WiFi Security]]<br /> |'''Wireless'''<br /> '''→ Security'''<br /> |<br /> * Disable '''WPS'''<br /> * Network Authentication to '''WPA2-PSK'''<br /> * WPA Passphrase : your DSL password<br /> * WPA Encryption : '''AES'''<br /> |-<br /> |11<br /> |[[SmartRG SR505N Configuration#Admin Password|Admin Password]]<br /> |'''Management'''<br /> '''→ Access Controls'''<br /> <br /> '''→ Passwords'''<br /> |<br /> * Username: '''admin'''<br /> <br /> * Old Password: admin (or whatever you set it to)<br /> * New Password: your DSL password<br /> |-<br /> |12<br /> |[[#Disable Support|Disable Support]]<br /> |'''Management'''<br /> '''→ Access Controls'''<br /> <br /> '''→ Accounts'''<br /> <br /> |'''Delete/Modify Account'''<br /> * Select '''Support''' role<br /> <br /> * '''Disable'''<br /> * '''Update''' (at bottom)<br /> |-<br /> |13<br /> |[[#Remote Access|Remote Access]]<br /> |'''Management'''<br /> <br /> '''→ Management Server'''<br /> |<br /> * TR-069 Client: '''Disable'''<br /> * ACS URL: '''https://acs.ncf.ca'''<br /> |-<br /> |14<br /> |[[#System Log|System Log]]<br /> |'''Management'''<br /> <br /> '''→ System Log'''<br /> |Configure System Log<br /> * System Log:'''Enable''' <br /> * Log Level: '''Debugging'''<br /> * Display Level: '''Error'''<br /> * Mode: '''Local'''<br /> |-<br /> |15<br /> |[[#Internet Time|Internet Time]]<br /> |'''Management'''<br /> <br /> '''→ Internet Time'''<br /> |<br /> * First NTP time server: '''Other :''' '''time.nrc.ca'''<br /> |-<br /> |16<br /> |[[#Backup Settings|Backup Settings]]<br /> |'''Management'''<br /> <br /> '''→ Settings'''<br /> <br /> '''→ Backup'''<br /> |<br /> * '''Backup''' '''Running Settings'''<br /> * Save backup file to computer<br /> |}<br /> <br /> == Log into Modem Web Interface ==<br /> {{Template:Back_to_the_Top}}<br /> 1. Enter http://192.168.1.1 info the address bar at in your web browser. Click on '''Manage Gateway (advanced)''' and login with username: '''admin''' and password: '''admin''' (if your modem has been properly reset. If not try your '''NCF DSL password''').<br /> [[File:SR505n-Login Page.png|alt=SmartRG SR505n Login Page|none|thumb|540x540px|SmartRG SR505n Login Page]]<br /> <br /> == WAN Cleanup ==<br /> {{Template:Back_to_the_Top}}<br /> 2. Click on the '''Advanced Setup''' menu, then on the '''WAN Service''' sub-menu. Select the '''Remove''' checkbox on the '''ppp0.1''' interface listed on '''WAN Service Setup''' table and click '''Remove''' at the bottom of the page.<br /> [[File:SR505n-WAN-remove.png|alt=Remove SR505n Default WAN Service|none|thumb|679x679px|Remove SR505n Default WAN Service]]<br /> <br /> == Enable ADSL Interface ==<br /> {{Template:Back_to_the_Top}}<br /> 3. Under the '''Advanced Setup''' menu, click on the '''Layer2 Interface''' and then '''ATM Interface'''. Click '''Add''' and proceed<br /> [[File:SR505n-ATM-add.png|alt=SR505n ATM add page|none|thumb|682x682px|SR505n ATM add page]]<br /> 4. On the '''ATM PVC Configuration''' page, select the following:<br /> * '''VPI:0''' and '''VPI:35'''<br /> * '''DSL Latency''': Select both<br /> ** '''Path0(fast)'''<br /> ** '''Path1(interleaved)'''<br /> * '''Apply/Save'''<br /> [[File:SR505n-ATM-config.png|alt=SR505n Configure ATM interface|none|thumb|591x591px|SR505n Configure ATM interface]]<br /> 5. Confirm you have configured the ADSL (ATM) interface correctly with the image below:<br /> [[File:SR505n-ATM-confirm.png|alt=SR505n confirm ATM configuration|none|thumb|695x695px|SR505n confirm ADSL (ATM) Interface Setup]]<br /> <br /> == Enable VDSL Interface ==<br /> {{Template:Back_to_the_Top}}<br /> 6. Under the '''Advanced Setup''' menu, click on the '''Layer2 Interface''' and then '''PTM Interface'''. Select the '''Remove''' checkbox on the '''ptm0''' interface and click '''Remove'''.<br /> [[File:SR505n-PTM-remove.png|alt=SR505n - Remove FAST only PTM interface|none|thumb|575x575px|SR505n - Remove FAST only PTM interface]]<br /> 7. Still on the '''DSL PTM Interface Configuration Page''', Click '''Add''' and proceed.<br /> [[File:SR505n-PTM-add.png|alt=SR505n- add new PTM interface|none|thumb|581x581px|SR505n- add new PTM interface]]<br /> 8. On the '''PTM Configuration''' page, select the following:<br /> * '''DSL Latency''': Select both<br /> ** '''Path0(fast)'''<br /> ** '''Path1(interleaved)'''<br /> * '''Apply/Save'''<br /> [[File:SR505n-PTM-config.png|alt=SR505n- Configure new PTM interface|none|thumb|579x579px|SR505n- Configure new PTM interface]]<br /> 9. Confirm you have configured the VDSL (PTM) interface correctly with the image below:<br /> [[File:SR505n-PTM-confirm.png|alt=SR505n - Confirm VDSL (PTM) Interface Setup|none|thumb|577x577px|SR505n - Confirm VDSL (PTM) Interface Setup]]<br /> <br /> ==Configure ADSL Interface==<br /> {{Template:Back_to_the_Top}}<br /> 10. From '''Advanced Setup''', click on '''WAN Service''' and then click on '''Add''' to proceed. <br /> [[File:SR505n-WAN-ADSL-add.png|alt=SR505n- Add WAN(PPPoE) ADSL configuration|none|thumb|617x617px|SR505n- Add WAN(PPPoE) ADSL configuration]]<br /> 11. On the '''WAN Service Interface Configuration''' page, select '''atm0/(4_0_35)''' from the drop-down menu and click '''Next'''. <br /> [[File:SR505n-WAN-ADSL2-atm.png|alt=SR505n- Mapping atm0 to WAN(PPPoE) ADSL configuration|none|thumb|513x513px|SR505n- Mapping atm0 to WAN ADSL configuration]]<br /> 12. On the '''WAN Service Configuration''' page, ensure the following: <br /> * '''PPP over Ethernet (PPPoE)''' is the active WAN service type chosen, <br /> * Ensure Service Description shows as '''pppoe_4_0_35''', <br /> * '''Network Protocol Selection''' is set to '''IPv4&amp;IPv6(Dual Stack),''' and click '''Next''' <br /> [[File:SR505n-WAN-ADSL3-ServiceType IP.png|alt=SR505n- PPPoE WAN Service Type and IP Protocol|none|thumb|507x507px|SR505n- PPPoE WAN Service Type and IP Protocol]]<br /> 13. On the '''PPP Username and Password''' page, enter your DSL username (format xx000@ncf.ca) and your DSL password into the '''PPP Username''' and '''PPP Password''' fields respectively. Scroll down the page... <br /> [[File:SR505n-WAN-ADSL4-PPPoE.png|alt=SR505n- Enter PPPoE/DSL credentials for WAN-ADSL|none|thumb|650x650px|SR505n- Enter PPPoE/DSL credentials for WAN-ADSL]]<br /> 14. Ensure '''Enable Firewall''', '''Enable NAT''' are checked. <br /> * Ensure '''Enable SIP''' is not checked. '''Note on SIP:''' Although we've found that most most VOIP providers prefer to have SIP disabled on modem/routers, your VOIP provider may require this feature. If you're encountering VOIP issues, confirm this setting preference with your VOIP provider. <br /> <br /> * Scroll to the bottom of the page and click '''Next''' <br /> [[File:SR505n-WAN-ADSL5-firewall NAT.png|alt=SR505n- Enable Firewall and NAT on WAN-ADSL|none|thumb|652x652px|SR505n-  Enable Firewall and NAT on WAN-ADSL]]<br /> 15. Click on '''Next''' twice on the '''Routing - Default Gateway''' and '''DNS Server Configuration''' pages to skip to the '''WAN Setup - Summary''' page. <br /> * Verify that the summary information you see matches the table below, <br /> * Click on '''Apply/Save''' <br /> [[File:SR505n-WAN-ADSL6-confirm.png|alt=SR505n- Summary Settings for WAN-ADSL|none|thumb|684x684px|SR505n- Summary Settings for WAN-ADSL]]<br /> <br /> ==Configure VDSL Interface==<br /> {{Template:Back_to_the_Top}}<br /> 16. Back on the '''WAN Service''' page, click on '''Add''' to proceed.<br /> [[File:SR505n-WAN-VDSL-add.png|alt=SR505n- Add WAN(PPPoE) VDSL configuration|none|thumb|655x655px|SR505n- Add WAN(PPPoE) VDSL configuration]]<br /> 17. On the '''WAN Service Interface Configuration''' page, select '''ptm0/(4_1_1)''' from the drop-down menu and click '''Next'''.<br /> [[File:SR505n-WAN-VDSL2-ptm.png|alt=SR505n- Mapping ptm0 to WAN(PPPoE) VDSL configuration|none|thumb|384x384px|SR505n- Mapping ptm0 to WAN VDSL configuration]]<br /> 18. On the '''WAN Service Configuration''' page, ensure the following:<br /> * '''PPP over Ethernet (PPPoE)''' is the active WAN service type chosen,<br /> * Ensure Service Description shows as '''pppoe_4_1_1''',<br /> * '''802.1P Priority''' is set to '''1'''<br /> * '''802.1Q VLAN ID''' is set to '''35'''<br /> * Network Protocol Selection is set to '''IPv4&amp;IPv6(Dual Stack)''', and click '''Next''' <br /> [[File:SR505n-WAN-VDSL3-ServiceType VLAN IP.png|alt=SR505n- PPPoE WAN Service Type, Priority, VLAN ID and IP Protocol|none|thumb|437x437px|SR505n- PPPoE WAN Service Type, Priority, VLAN ID and IP Protocol]]<br /> <br /> 19. On the '''PPP Username and Password''' page, enter your DSL username (format xx000@ncf.ca) and your DSL password into the PPP Username and PPP Password fields respectively. Scroll down the page...<br /> [[File:SR505n-WAN-VDSL4-PPPoE.png|alt=SR505n- Enter PPPoE/DSL credentials for WAN-VDSL|none|thumb|725x725px|SR505n- Enter PPPoE/DSL credentials for WAN-VDSL]]<br /> 20. Ensure '''Enable Firewall''', '''Enable NAT''' are checked.<br /> * Ensure '''Enable SIP''' is not checked. '''Note on SIP:''' Although we've found that most most VOIP providers prefer to have SIP disabled on modem/routers, your VOIP provider may require this feature. If you're encountering VOIP issues, confirm this setting preference with your VOIP provider. <br /> <br /> * Scroll to the bottom of the page and click '''Next''' <br /> [[File:SR505n-WAN-ADSL5-firewall NAT.png|alt=SR505n- Enable Firewall and NAT on WAN-VDSL|none|thumb|582x582px|SR505n- Enable Firewall and NAT on WAN-VDSL]]<br /> 21. Click on Next twice on the '''Routing - Default Gateway''' and '''DNS Server Configuration''' pages to skip to the '''WAN Setup - Summary''' page.<br /> * Verify that the summary information you see matches the table below,<br /> * Click on '''Apply/Save'''.<br /> [[File:SR505n-WAN-VDSL6-confirm.png|alt=SR505n- Summary Settings for WAN-VDSL|none|thumb|510x510px|SR505n- Summary Settings for WAN-VDSL]]<br /> 22. Confirm that the table on the '''Wide Area Network (WAN) Service Setup''' page match the image below and proceed. <br /> [[File:SR505n-WAN-confirm.png|alt=SR505n- Confirmation WAN Service Setup Table|none|thumb|859x859px|SR505n- Confirmation WAN Service Setup Table]]<br /> <br /> == UPnP ==<br /> UPnP allows devices on your network to automatically forward ports so they can be accessed from the Internet. While UPnP is convenient, we recommend turning it off for security reasons.<br /> {{Template:Back_to_the_Top}}23. From the '''Advanced Setup''' on the left, then Select '''UPnP'''. On the '''UPnP Configuration''' page, <br /> * Uncheck the '''Enable UPnP''' box,<br /> * Save the changes with '''Apply/Save'''<br /> [[File:SR505n-Secure-UPnP.png|alt=SR505n-Secure- Disable UPnP|none|thumb|485x485px|SR505n-Secure- Disable UPnP]]<br /> <br /> == Wi-Fi Name==<br /> {{Template:Back_to_the_Top}}<br /> 24. Click and on '''Wireless''' menu link. From the Wireless - - Basic Page...<br /> * Set the '''SSID''' is set to NCF_0000 (NCF uses the last 4 digits of the modem's serial number).<br /> '''Note:''' We recommend that you not use your name or address as this information is broadcast and other people in your area will be able to associate the signal with which home it is coming from.<br /> * Click on '''Apply/Save''' at the bottom.<br /> [[File:SR505n-WiFi.png|alt=SR505n-WiFi SSID Setup|none|thumb|631x631px|SR505n-WiFi SSID Setup]]<br /> == Wi-Fi Security==<br /> {{Template:Back_to_the_Top}}25.Click on the '''Security''' link, under the '''Wireless''' Menu option.<br /> * Set the '''Network Authentication''' to '''WPA2-PSK'''<br /> * Set the '''WPA passphrase''' to be your DSL-Password<br /> * Set the '''WPA Ecryption''' to '''AES'''<br /> * Click '''Apply/save'''.<br /> [[File:SR505n-WiFi-Security.png|alt=SR505n-WiFi-Security Settings|none|thumb|632x632px|SR505n-WiFi-Security Settings]]<br /> <br /> ==Admin Password==<br /> {{Template:Back_to_the_Top}}<br /> 26. Click on '''Management''' on the left. Then click on '''Access Control''' to reveal a sub-menu and then click on '''Passwords'''.<br /> * Enter '''admin''' for the '''User Name'''<br /> * Enter '''admin''' for the '''Old Password'''<br /> * Enter your DSL-Password or another strong password as the '''New Password'''. <br /> * Enter it once and again below to confirm<br /> * Save the changes with '''Apply/Save'''<br /> [[File:SR505n-Secure-Admin.png|alt=SR505n-Secure-Admin Password Change|none|thumb|569x569px|SR505n-Secure-Admin Password Change]]<br /> 27. On Click on '''Management''' again, a pop-up log-in screen appears, and asks for sign-in. Use the User-ID '''admin''' and the DSL-Password just set.<br /> ==Disable Support==<br /> {{Template:Back_to_the_Top}}<br /> 28. Click on '''Access Control''' again and then select the '''Accounts''' sub-menu link. Then on the '''User Access Control Settings''' page, click on '''Delete/Modify Account'''.<br /> [[File:SR505n-Secure-Accounts.png|alt=SR505n-Secure-Accounts Page|none|thumb|SR505n-Secure-Accounts Page]]29. On the '''Delete/Edit Account''' page, ensure the selected account is '''support''' and selected '''Disable'''.<br /> * Click '''Update Account''' at the bottom of the page and then click '''Back'''.<br /> [[File:SR505n-Secure-Support.png|alt=SR505n-Secure-Disable Support|none|thumb|461x461px|SR505n-Secure-Disable Support]]<br /> 30. Confirm your '''User Access Control Settings''' display as follows<br /> [[File:SR505n-Secure-Accounts-Confirm.png|alt=SR505n-Secure-Accounts- Confirm Support is Disabled|none|thumb|361x361px|SR505n-Secure-Accounts- Confirm Support is Disabled]]<br /> <br /> ==Remote Access==<br /> {{Template:Back_to_the_Top}}31. Click on '''Management''' and then on '''Management Server'''. On the '''TR-069 Client -- Configuration page''', perform the following changes:<br /> * Set to '''TR-069 Client''' to '''Disable,'''<br /> * Change the '''ACS URL''' to '''https://acs.ncf.ca&lt;nowiki/&gt;,'''<br /> * Uncheck '''Connection Request Authentication''', and<br /> * '''Apply/Save'''<br /> [[File:SR505n-Secure-RemoteAccess.png|alt=SR505n-Secure- Disable Remote Access|none|thumb|645x645px|SR505n-Secure- Disable Remote Access]]<br /> <br /> ==System Log==<br /> {{Template:Back_to_the_Top}}32. Click on '''Management''' and on '''System Log'''.<br /> [[File:SR505n-SystemLog.png|alt=SR505n- System Log|none|thumb|644x644px|SR505n- System Log]]<br /> 33. Ensure the following settings:<br /> * '''Log''' is '''Enable'''<br /> * '''Log Level''' is '''Debugging'''<br /> * '''Display Level''' is '''Error'''<br /> * '''Mode''' is '''Local'''<br /> * Click '''Apply/Save'''<br /> [[File:SR505n-SystemLog-Config.png|alt=SR505n- System Log Configuration|none|thumb|646x646px|SR505n- System Log Configuration]]<br /> <br /> ==Internet Time==<br /> {{Template:Back_to_the_Top}}34. Click on '''Management''' and on '''Internet Time'''. Make the follow changes:<br /> * Set '''First NTP time server''' to '''Other''' and input the url '''time.nrc.ca''' in the adjacent textbox.<br /> * Click '''Apply/Save'''<br /> [[File:SR505n-InternetTime.png|alt=SR505n-InternetTime|none|thumb|564x564px|SR505n-InternetTime]]<br /> <br /> ==Backup Settings==<br /> {{Template:Back_to_the_Top}}35. Finally, back up your settings in case your modem is accidentally reset or if you need to return this configuration. <br /> * Click on '''Management''' and then '''Settings''' and then '''Backup'''.<br /> * Then click on '''Backup Running Settings'''<br /> * Save the back up file to a location you will remember. We recommend including the date and your account ID in the name of the file.<br /> [[File:SR505n-Settings-Backup.png|alt=SR505n-Settings-Backup|none|thumb|640x640px|SR505n-Settings-Backup]]<br /> <br /> = Routed Operation with separate Wi-Fi Router=<br /> {{Template:Back_to_the_Top}}<br /> {{Template:SmartRG Config Options}}<br /> <br /> ==Configure your modem for Routed Operation==<br /> If you have a router, we recommend the following configuration steps:<br /> <br /> 1. Follow the configuration steps outline for [[#Routed_Operation_with_WiFi|Routed Operation with WiFi]] and make the following changes:<br /> * Under '''Wireless''', Uncheck the '''Enable Wireless''' Option,<br /> * Click '''Apply/Save'''[[File:SR505n-Wireless-Disabled.png|alt=SR505n-Wireless-Disabled|none|thumb|560x560px|SR505n-Wireless-Disabled]]<br /> <br /> ==Router Configuration==<br /> 2. On your router, set the Connection Mode or Type to '''Automatic IP, Automatic DHCP or Dynamic IP mode'''.<br /> <br /> = Bridge Operation=<br /> {{Template:Back_to_the_Top}}<br /> {{Template:SmartRG Config Options}}<br /> <br /> If you prefer your own external router rather than the one built into your SmartRG unit, we recommend [[#Routed Operation with separate WiFi Router|routed operation with a separate WiFi Router]]. However if you have networking expertise and are confident using the modem in bridge mode then take note of the following before configuring your SmartRG for Bridged operation:<br /> # Once you complete configuring your SmartRG modem for Bridged operation and disconnect from the modem, the Modem's Web Interface will become inaccessible with Auto DHCP settings on your computer. We recommend:<br /> #* '''Backup Settings:''' It is particularly important to backup the '''Running Settings''' on your modem before and after you configure it.<br /> #* '''Manual IP''': Setting a static IPv4 address on your computer, with the gateway IP set to http://192.168.1.1 to regain access to the modem<br /> #* '''Reset the modem:''' If you need to reset the modem, insert a paper-clip in the '''Reset''' hole on the back. Hold for 10 seconds to reset.<br /> #If you set up the modem for Bridge operation, then your router will need to be configured in PPPoE mode with your DSL username and password.<br /> <br /> == Checklist ==<br /> {{Template:Back_to_the_Top}}<br /> <br /> {| class=&quot;wikitable mw-collapsible&quot;<br /> |+Steps to Configure SR505N for Bridge Operation<br /> !<br /> !Steps<br /> !Menu Navigation<br /> !Parameters<br /> |-<br /> |1<br /> |[[#Log into Modem Web Interface|Log into Modem]] <br /> |&lt;nowiki&gt;http://192.168.1.1&lt;/nowiki&gt;<br /> <br /> '''→ Manage Gateway (Advanced)'''<br /> |User Name: '''admin'''<br /> <br /> Password: '''admin'''<br /> |-<br /> |2<br /> |[[#WAN Cleanup|WAN Cleanup]]<br /> |'''Advanced Setup'''<br /> '''→ WAN Service'''<br /> |Remove '''ppp0.1''' from '''WAN''' Service Table<br /> |-<br /> |3<br /> |[[#Enable ADSL Interface|Enable ADSL]]<br /> |'''Advanced Setup''' <br /> '''→ Layer2 Interface'''<br /> <br /> '''→ ATM Interface'''<br /> |Add ATM: vpi:'''0''' vci:'''35'''<br /> DSL Latency: '''FAST''' and '''INTERLEAVED'''<br /> |-<br /> |4<br /> |[[#Enable VDSL Interface|Enable VDSL]]<br /> |'''Advanced Setup'''<br /> '''→ Layers2 Interface'''<br /> <br /> '''→ PTM Interface'''<br /> |Remove '''ptm0''' with '''Path0'''<br /> Add PTM: DSL Latency: '''FAST''' and '''INTERLEAVED'''<br /> |-<br /> |6<br /> |Configure ADSL<br /> |'''Advanced Setup'''<br /> '''→ WAN Service'''<br /> |Add '''atm0/(4_0_35)''' Bridge (br_4_0_35)<br /> |-<br /> |7<br /> |Configure VDSL<br /> |'''Advanced Setup'''<br /> '''→ WAN Service'''<br /> |Add '''ptm0/(4_1_1)''' Bridge(br_4_1_1.35)<br /> * 802.1P Priority:'''1''' <br /> <br /> * 802.1Q VLAN:'''35'''<br /> |-<br /> |9<br /> |WiFi<br /> |'''Wireless'''<br /> |Disable Wireless<br /> |-<br /> |11<br /> |[[SmartRG SR505N Configuration#Admin Password|Admin Password]]<br /> |'''Management'''<br /> '''→ Access Controls'''<br /> <br /> '''→ Passwords'''<br /> |<br /> * Username: '''admin'''<br /> <br /> * Old Password: admin (or whatever you set it to)<br /> * New Password: your DSL password<br /> |-<br /> |12<br /> |[[#Disable Support|Disable Support]]<br /> |'''Management'''<br /> '''→ Accounts'''<br /> <br /> '''→ Access Controls'''<br /> |'''Delete/Modify Account'''<br /> * Select '''Support''' role<br /> <br /> * '''Disable'''<br /> * '''Update''' (at bottom)<br /> |-<br /> |13<br /> |[[#Remote Access|Remote Access]]<br /> |'''Management'''<br /> <br /> '''→ Management Server'''<br /> |<br /> * TR-069 Client: '''Disable'''<br /> * ACS URL: '''https://acs.ncf.ca'''<br /> |-<br /> |14<br /> |[[#System Log|System Log]]<br /> |'''Management'''<br /> <br /> '''→ System Log'''<br /> |Configure System Log<br /> * System Log:'''Enable''' <br /> * Log Level: '''Debugging'''<br /> * Display Level: '''Error'''<br /> * Mode: '''Local'''<br /> |-<br /> |16<br /> |[[#Backup Settings|Backup Settings]]<br /> |'''Management'''<br /> <br /> '''→ Settings'''<br /> <br /> '''→ Backup'''<br /> |<br /> * '''Backup''' '''Running Settings'''<br /> * Save backup file to computer<br /> |}<br /> <br /> =Firmware=<br /> {{Template:Back_to_the_Top}}<br /> '''*** Please note we do not supply SmartRG firmware updates to non-NCF members! Contact your own ISP ***'''<br /> <br /> '''We recommend that you only do firmware update over an Ethernet connection and NOT via Wi-Fi. Also, DO NOT power off the modem in the middle of a firmware update.'''<br /> <br /> The current firmware available to the NCF Office is '''2.6.1.9'''. You can verify your firmware by checking the software version on the Device Info page.<br /> [[File:SR505n-firmware-version.png|alt=SmartRG SR505n Firmware version check on Device Info Page|none|thumb|566x566px|SmartRG SR505n Firmware version check on Device Info Page]]<br /> '''&amp;#x26A0;Caution: Modems with firmware older than version 2.5.0.14 must be first upgraded to version 2.5.0.14 before upgrading to version 2.6.1.9. Failure to do so may cause functionality problems which will not be covered by the Manufacturer's warranty.'''<br /> <br /> To request a copy of this firmware email [[mailto:support@ncf.ca support@ncf.ca]]. To install this new firmware onto your modem perform the following steps:<br /> <br /> # Download the firmware file and save it to a location on your computer that you can find easily.<br /> # Open a web browser and go to the address http://192.168.1.1 <br /> # Select '''Manage Gateway (Advanced)''' and log in (by default the username is admin and password is your dsl password as shown in [[#Getting_Started|Getting Started]] above)<br /> # Click on '''Management''' &amp;rarr; '''Update Software'''<br /> # Click on '''Browse'''<br /> # Upload the firmware file that you downloaded in step 1.<br /> # Click '''Update Software'''<br /> [[File:SR505n-firmware-update.png|alt=SR505n firmware update|none|thumb|579x579px|SR505n firmware update]]<br /> '''Note:''' the modem will reboot once the new firmware has been uploaded. This process may take up to 15 minutes to resync (DSL light returns to solid green) and reconnect (the internet light starts blinking again).<br /> <br /> =See Also=<br /> {{Template:Back_to_the_Top}}<br /> *[[Modem Configuration]] - for a complete list of instructions for all NCF modems<br /> *[[Modem Lights#SmartRG|About SmartRG modem lights]]<br /> *[http://www.ncf.ca/ncf/dsl/modem/SmartRG_3xx-5xx_Gateway_User_Manual.pdf SmartRG SR505N modem manual]<br /> *[https://www.ncf.ca/ncf/support/w/images/8/86/About_Your_SmartRG_SR505n.pdf About Your SmartRG SR505n]<br /> *[[Changing WiFi Channels on SmartRG modems]]<br /> *[[Dynamic DNS]]<br /> *[[Port forwarding#Port_forwarding_on_SmartRG_Modems|Port forwarding with the SmartRG SR505N]]<br /> <br /> [[Category:DSL]]<br /> [[Category:Modems]]</div>

Fs881 https://help.ncf.ca/index.php?title=SmartRG_SR506n_Firmware&diff=7083 2019-10-02T13:22:00Z

<p>Fs881: </p> <hr /> <div>&lt;div class=&quot;ncfrightbox w-25&quot;&gt; {{Template:SmartRG SR506n}} &lt;/div&gt;<br /> <br /> '''Recommended Firmware Version: 2.6.2.2'''<br /> <br /> '''&lt;span style=&quot;color: red&quot;&gt;&lt;big&gt;Note: We do not supply SmartRG firmware updates to non-NCF members!&lt;/big&gt;&lt;/span&gt;'''<br /> <br /> {{Template:Firmware Caution}}<br /> <br /> You can verify your firmware by checking the software version on the Device Info page.[[File:SR506n-firmware-version.png|alt=SmartRG SR506n Firmware version check on Device Info Page|none|thumb|566x566px|SmartRG SR506n Firmware version check on Device Info Page]]<br /> To request a copy of this firmware email [mailto:support@ncf.ca support@ncf.ca]. To install this new firmware onto your modem perform the following steps:<br /> <br /> # Download the firmware file and save it to a location on your computer that you can find easily.<br /> # Open a web browser and go to the address http://192.168.1.1 <br /> # Select '''Manage Gateway (Advanced)''' and log in (by default the username is admin and password admin if on factory setting or your dsl password)<br /> # Click on '''Management''' &amp;rarr; '''Update Software'''<br /> # Click on '''Browse'''<br /> # Upload the firmware file that you downloaded in step 1.<br /> # Click '''Update Software'''<br /> [[File:SR506n-firmware-update.png|alt=SR506n firmware update|none|thumb|579x579px|SR506n firmware update]]<br /> '''Note:''' the modem will reboot once the new firmware has been uploaded. This process may take up to 15 minutes to resync (DSL light returns to solid green) and reconnect (the internet light starts blinking again).<br /> <br /> =See Also=<br /> {{Template:Back_to_the_Top}}<br /> *[[Modem Configuration]] - Instructions for all NCF modems<br /> *[[Modem Lights#SmartRG|About SmartRG modem lights]]<br /> *[[:File:Changing_Wireless_Channels_on_SmartRG_SR505N.pdf|SmartRG SR505N Changing WiFi Channels]]<br /> *[[Dynamic DNS]]<br /> *[[Port forwarding#Port_forwarding_on_SmartRG_Modems|Port forwarding with the SmartRG SR505N]]<br /> <br /> [[Category:DSL]]<br /> [[Category:Modems]]</div>

Fs881 https://help.ncf.ca/index.php?title=SmartRG_SR516ac_Firmware&diff=7082 2019-10-02T13:21:08Z

<p>Fs881: </p> <hr /> <div>&lt;div class=&quot;ncfrightbox w-25&quot;&gt; {{Template:SmartRG SR516ac}} &lt;/div&gt;<br /> <br /> '''Recommended Firmware Version: 2.6.2.2'''<br /> <br /> '''&lt;span style=&quot;color: red&quot;&gt;&lt;big&gt;Note: We do not supply SmartRG firmware updates to non-NCF members!&lt;/big&gt;&lt;/span&gt;'''<br /> <br /> {{Template:Firmware Caution}}<br /> <br /> You can verify your firmware by checking the software version on the Device Info page.<br /> [[File:SR516ac-firmware-version.png|alt=SmartRG SR516ac Firmware version check on Device Info Page|none|frame|SmartRG SR516ac Firmware version check on Device Info Page]]<br /> <br /> To request a copy of this firmware email [mailto:support@ncf.ca support@ncf.ca]. To install this new firmware onto your modem perform the following steps:<br /> <br /> # Download the firmware file and save it to a location on your computer that you can find easily.<br /> # Open a web browser and go to the address http://192.168.1.1 <br /> # Select '''Manage Gateway (Advanced)''' and log in (by default the username is admin and password admin if on factory setting or your dsl password)<br /> # Click on '''Management''' &amp;rarr; '''Update Software'''<br /> # Click on '''Browse'''<br /> # Upload the firmware file that you downloaded in step 1.<br /> # Click '''Update Software'''<br /> [[File:SR506n-firmware-update.png|alt=SR506n firmware update|none|thumb|579x579px|SmartRG firmware update]]<br /> '''Note:''' the modem will reboot once the new firmware has been uploaded. This process may take up to 15 minutes to resync (DSL light returns to solid green) and reconnect (the internet light starts blinking again).<br /> <br /> =See Also=<br /> {{Template:Back_to_the_Top}}<br /> *[[Modem Configuration]] - Instructions for all NCF modems<br /> *[[Modem Lights#SmartRG|About SmartRG modem lights]]<br /> *[[:File:Changing_Wireless_Channels_on_SmartRG_SR505N.pdf|SmartRG SR505N Changing WiFi Channels]]<br /> *[[Dynamic DNS]]<br /> *[[Port forwarding#Port_forwarding_on_SmartRG_Modems|Port forwarding with the SmartRG SR505N]]<br /> <br /> [[Category:DSL]]<br /> [[Category:Modems]]</div>

Fs881 https://help.ncf.ca/index.php?title=SmartRG_SR516ac_Firmware&diff=7081 2019-10-02T13:20:17Z

<p>Fs881: </p> <hr /> <div>&lt;div class=&quot;ncfrightbox w-25&quot;&gt; {{Template:SmartRG SR516ac}} &lt;/div&gt;<br /> <br /> '''Recommended Firmware Version: 2.6.2.2'''<br /> <br /> '''&lt;span style=&quot;color: red&quot;&gt;&lt;big&gt;Note: We do not supply Smart RG firmware updates to non-NCF members!&lt;/big&gt;&lt;/span&gt;'''<br /> <br /> {{Template:Firmware Caution}}<br /> <br /> You can verify your firmware by checking the software version on the Device Info page.<br /> [[File:SR516ac-firmware-version.png|alt=SmartRG SR516ac Firmware version check on Device Info Page|none|frame|SmartRG SR516ac Firmware version check on Device Info Page]]<br /> <br /> To request a copy of this firmware email [mailto:support@ncf.ca support@ncf.ca]. To install this new firmware onto your modem perform the following steps:<br /> <br /> # Download the firmware file and save it to a location on your computer that you can find easily.<br /> # Open a web browser and go to the address http://192.168.1.1 <br /> # Select '''Manage Gateway (Advanced)''' and log in (by default the username is admin and password admin if on factory setting or your dsl password)<br /> # Click on '''Management''' &amp;rarr; '''Update Software'''<br /> # Click on '''Browse'''<br /> # Upload the firmware file that you downloaded in step 1.<br /> # Click '''Update Software'''<br /> [[File:SR506n-firmware-update.png|alt=SR506n firmware update|none|thumb|579x579px|SmartRG firmware update]]<br /> '''Note:''' the modem will reboot once the new firmware has been uploaded. This process may take up to 15 minutes to resync (DSL light returns to solid green) and reconnect (the internet light starts blinking again).<br /> <br /> =See Also=<br /> {{Template:Back_to_the_Top}}<br /> *[[Modem Configuration]] - Instructions for all NCF modems<br /> *[[Modem Lights#SmartRG|About SmartRG modem lights]]<br /> *[[:File:Changing_Wireless_Channels_on_SmartRG_SR505N.pdf|SmartRG SR505N Changing WiFi Channels]]<br /> *[[Dynamic DNS]]<br /> *[[Port forwarding#Port_forwarding_on_SmartRG_Modems|Port forwarding with the SmartRG SR505N]]<br /> <br /> [[Category:DSL]]<br /> [[Category:Modems]]</div>

Fs881 https://help.ncf.ca/index.php?title=SmartRG_SR516ac_Firmware&diff=7079 2019-10-02T12:49:26Z

<p>Fs881: </p> <hr /> <div>&lt;div class=&quot;ncfrightbox w-25&quot;&gt; {{Template:SmartRG SR516ac}} &lt;/div&gt;<br /> <br /> '''Recommended Firmware Version: 2.6.2.2'''<br /> <br /> '''&lt;big&gt;&lt;u&gt;Note: We do not supply Smart RG firmware updates to non-NCF members!&lt;/u&gt;&lt;/big&gt;'''<br /> <br /> {{Template:Firmware Caution}}<br /> <br /> You can verify your firmware by checking the software version on the Device Info page.<br /> [[File:SR516ac-firmware-version.png|alt=SmartRG SR516ac Firmware version check on Device Info Page|none|frame|SmartRG SR516ac Firmware version check on Device Info Page]]<br /> <br /> To request a copy of this firmware email [mailto:support@ncf.ca support@ncf.ca]. To install this new firmware onto your modem perform the following steps:<br /> <br /> # Download the firmware file and save it to a location on your computer that you can find easily.<br /> # Open a web browser and go to the address http://192.168.1.1 <br /> # Select '''Manage Gateway (Advanced)''' and log in (by default the username is admin and password admin if on factory setting or your dsl password)<br /> # Click on '''Management''' &amp;rarr; '''Update Software'''<br /> # Click on '''Browse'''<br /> # Upload the firmware file that you downloaded in step 1.<br /> # Click '''Update Software'''<br /> [[File:SR506n-firmware-update.png|alt=SR506n firmware update|none|thumb|579x579px|SmartRG firmware update]]<br /> '''Note:''' the modem will reboot once the new firmware has been uploaded. This process may take up to 15 minutes to resync (DSL light returns to solid green) and reconnect (the internet light starts blinking again).<br /> <br /> =See Also=<br /> {{Template:Back_to_the_Top}}<br /> *[[Modem Configuration]] - Instructions for all NCF modems<br /> *[[Modem Lights#SmartRG|About SmartRG modem lights]]<br /> *[[:File:Changing_Wireless_Channels_on_SmartRG_SR505N.pdf|SmartRG SR505N Changing WiFi Channels]]<br /> *[[Dynamic DNS]]<br /> *[[Port forwarding#Port_forwarding_on_SmartRG_Modems|Port forwarding with the SmartRG SR505N]]<br /> <br /> [[Category:DSL]]<br /> [[Category:Modems]]</div>

Fs881 https://help.ncf.ca/index.php?title=TP-Link_TD-W8901G_Configuration&diff=7025 2019-09-25T22:49:34Z

<p>Fs881: </p> <hr /> <div>&lt;div class=&quot;ncfrightbox&quot;&gt; {{Template:Modem Links}} &lt;/div&gt;<br /> [[File:TD-W8901G-02.jpg|thumb|left|x250px|The TP-Link 8901G modem]]<br /> <br /> = '''Update Firmware: Misfortune Cookie''' =<br /> As of 2014-Dec-23 we are advising our members to update the FW in their modem/router to counter possible vulnerability to the Misfortune Cookie as reported in http://www.kb.cert.org/vuls/id/561444.<br /> <br /> This is the procedure NCF uses to configure a TP-Link 8901G modem out of the box or after a factory reset.<br /> <br /> To learn more about configuring your particular modem, consult the [[Modem Manuals|manual]].<br /> <br /> = Configure as router =<br /> <br /> # Connect power and turn on the modem with the black button on the back.<br /> # Connect an Ethernet LAN cable to one of the yellow rear ports<br /> # In the browser's address bar, enter the IP address for the modem interface page: 192.168.1.1<br /> # If the modem is fresh from the factory, use the default user name and password to gain access<br /> ##'''user:''' admin <br /> ##'''password:''' admin<br /> <br /> If the modem was previously configured for someone, the password would be the previous user's [[DSL password]]. If it is unknown then do a reset to factory default, using a paper-clip in the reset hole on the back. Hold for 15 seconds to reset. The user name and password will now be as above.<br /> {{:Template:Quick Facts (TP-Link DSL modem)}}<br /> # When presented with the TP-Link configuration page, select the '''Quick Setup''' option at the top left.<br /> # Select '''Run Wizard''' to proceed. <br /> Now a window pops open and you can begin to set up the details of the interface.<br /> # Select '''Next''' to proceed<br /> # Set the Time Zone '''Eastern'''<br /> # Click '''Next'''<br /> # Set the connection type of '''PPPoE/PPPoA'''<br /> # Click '''Next'''<br /> # Ensure '''VPI''' is set to '''0''' and '''VCI''' is set to '''35'''<br /> # Click '''Next'''<br /> # Verify that '''PPPoverEthernet PPPoE''' is selected<br /> # Click '''Next'''<br /> <br /> Continuing now to set the '''user name''' and '''password'''<br /> # PPPoE Service name can remain blank<br /> # PPP username in the form '''ab123@ncf.ca''' ('''NOTE''' the &quot;@ncf.ca&quot; part! - it will not work without that!)<br /> # PPP Password uses '''DSL Password''' (This is not your NCF account password, but your DSL password and was provided to you when you signed up for service, it starts with &quot;ncf...&quot;)<br /> # Ensure that the encapsulation remains at '''PPPoE LLC''' (default)<br /> # Click '''Next'''<br /> <br /> Continuing now to set the '''wireless''' configuration<br /> # Ensure '''Access Point''' indicates '''activated'''<br /> # The SSID is set to NCF plus the 3 numeric characters of your ID, such as NCF_123. It is recommended you not use your first or last name, or street address as this information is broadcast and other people in your area will be able to associate the signal with which home it is coming from.<br /> # Broadcast SSID remains selected<br /> # '''Auth Type''' - must be set to '''WPA2-PSK'''<br /> ...wait a moment for it to offer additional field for encryption and password...<br /> <br /> # Set '''Encryption Type''' to be '''AES'''<br /> # Set the '''Preshared Key''' to be your DSL-Password<br /> # Click '''Next''' to Finish the wizard.<br /> <br /> Proceed with four more steps - Setting administrator access, and wireless locale setting<br /> <br /> == Password protect the Admin Role == <br /> # Click on '''Maintenance''' in the menu along the top of the page. Below it other options appear.<br /> # Select '''Administration''' <br /> # For the '''admin''' user use your DSL-Password or another strong password. <br /> # Enter it once and again below to confirm<br /> # Save the changes with '''Save'''<br /> <br /> A pop-up log-in screen appears, and asks for sign-in. Use the User-ID '''admin''' and the DSL-Password just set. Return to the same configure page you were just at.<br /> <br /> ==Set daylight savings time==<br /> # In '''Maintenance''' select '''Time Zone'''.<br /> # Daylight Saving: Enabled<br /> <br /> ==Turn on SPI firewalling==<br /> # In '''Advanced Setup''' select '''Firewall'''.<br /> # SPI: Enabled<br /> <br /> == Final area setting and check ==<br /> # Click '''Interface Setup''' in the top-of-page menu<br /> # Now select '''Wireless''' in the menu below that.<br /> # Choose '''Canada''' for the Channel Setup<br /> # Click '''SAVE'''<br /> <br /> Still on this page, Verify:<br /> # The '''SSID''' in the form '''NCF_XXXXX''' or as you set.<br /> # The '''Auth Type''' is '''WPA2-PSK'''<br /> # The '''Encryption Type''' is '''AES''' and key is DSL-Password<br /> # Click on the ''' Internet''' tab<br /> # Ensure that PVC2 has VPI/VCI set at 0/35<br /> # Ensure that PPPoE credentials are set properly for your user name and password.<br /> <br /> The modem should now synchronize and connect to your DSL service if the service is operating. You may need to reboot the modem to get it to connect.<br /> <br /> =Security=<br /> In January 2014 it was revealed that some models of TP-Link modem, including this model, are subject to hacking if they are running out dated firmware and if the remote access (ACL) is set to allow remote access. [[CERT-announced vulnerability of TP-Link modem/router|This web page]] provides more detailed information on the vulnerability. Latest firmware versions can be checked on the [http://www.tp-link.com/en/download/TD-W8901G.html TP-Link website].<br /> <br /> Some older TP-Link modems were shipped from the factory with the ACL activated. This should be checked and if activated then deactivated at Access Management &amp;rarr; ACL.<br /> <br /> &lt;gallery&gt;<br /> File:TP-Link modem with ACL activated.png|TP-Link modem with ACL activated<br /> File:TP-Link modem with ACL deactivated.jpg|TP-Link modem with ACL deactivated<br /> &lt;/gallery&gt;<br /> <br /> =See also=<br /> *[[CERT-announced vulnerability of TP-Link modem/router]]<br /> *[[Modem Configuration]] - for a complete list of instructions for all NCF modems<br /> *[[Port forwarding]]<br /> *[[VOIP]]<br /> <br /> [[Category:DSL]]<br /> [[Category:Modems]]</div>

Fs881 https://help.ncf.ca/index.php?title=SmartRG_SR505N_Configuration&diff=7016 2019-09-16T13:00:03Z

<p>Fs881: /* Firmware */</p> <hr /> <div>&lt;div class=&quot;ncfrightbox w-25&quot;&gt; {{Template:SmartRG SR505n}} &lt;/div&gt;<br /> =Preparation=<br /> Updated: 2019-03-26<br /> <br /> Recommended Firmware Version: 2.6.1.9<br /> <br /> The SmartRG SR505n modem router supports both ADSL mode and VDSL mode. Provided it is configured correctly, it can be switched between ADSL and VDSL plans without the owner having to buy a new modem or even re-configure your existing one.<br /> * Note: Fees for changing plans may still apply. Consult: [[DSL Rates]]<br /> <br /> Before you start configuring the SmartRG SR505n, there are 4 things to check:<br /> # '''Firmware Check:''' Check if you're using older [[SmartRG SR505N Configuration#Firmware|firmware and upgrade]] to the recommended firmware version. If you're unable to access the internet to request newer firmware, note that the screenshots shown and steps outlined may not align with what you see. Contact the [http://mailto:support@ncf.ca support@ncf.ca] for assistance if you run into problems.<br /> # '''Factory Settings and Standard Configuration:''' These instructions assume you're configuring SmartRG SR505n modem out of the box or after a factory reset. If the modem is not new, it is recommended to reset the modem to the factory defaults '''by holding down the reset button with a paper clip for ~10 seconds.''' <br /> #* Also, these settings are our recommendations for most NCF members. To learn more about making custom changes to your particular modem, consult the [[Modem Manuals|manual]].<br /> #'''Modem Installation - Configure over Ethernet:''' Consult the [https://www.ncf.ca/ncf/support/w/images/f/f8/Modem_Info_Pages_-_SmartRG_505n_v1.0.pdf SmartRG SR505N modem instruction sheet] (page 1) on how to set up the modem and connect to it over ethernet. ''We do not recommend configuring your modem over a Wi-Fi connection.''<br /> #'''Configurations Methods:''' The 2 main ways of configuring the SmartRG SR505n modem:<br /> #* Using a custom configuration File: You can request an NCF custom configuration file for your NCF DSL connection from [mailto:support@ncf.ca support@ncf.ca] (available to NCF members only)<br /> #* Manually following configuration steps.<br /> # '''Configuration Options:'''<br /> #* [[#Configure for Routed Operation with WiFi|Routed Operation with WiFi]] - Standard configuration for most members with SmartRG SR505n serving as both modem and Wi-Fi router<br /> #* [[#Configure_for_Routed_Operation_with_separate_WiFi_Router|Routed Operation with separate WiFi Router]] - Recommended configuration for members with their own Wi-Fi router. The modem will make the PPPoE authentication and both devices will negotiate DHCP<br /> #* [[#Bridge Operation|Bridged Operation with separate WiFi Router]] - '''(Advanced)''' for members with their own routers and are knowledgeable about managing it themselves. The router with handle both authentication and DHCP.<br /> <br /> =Using Custom Configuration File=<br /> {{Template:Back_to_the_Top}}<br /> Your SmartRG modem can be configured for Routed or Bridged Operation by a custom configuration file. The custom configuration will include parameters specific to your NCF account.<br /> <br /> 1. Request a custom configuration file from [Mailto:support@ncf.ca support@ncf.ca] and save it at a location you will remember.<br /> == Log into Modem Web Interface ==<br /> {{Template:Back_to_the_Top}}<br /> 2. Enter http://192.168.1.1 info the address bar at in your web browser. Click on '''Manage Gateway (advanced)''' and login with username: '''admin''' and password: '''admin''' (if your modem has been properly reset. If not try your '''NCF DSL password''').<br /> [[File:SR505n-Login Page.png|alt=SmartRG SR505n Login Page|none|thumb|540x540px|SmartRG SR505n Login Page]]<br /> <br /> == Uploading the File ==<br /> {{Template:Back_to_the_Top}}<br /> 3. Go to the '''Management''' Menu link, and then click on the '''Settings''' sub-menu link and then on the '''Update'''.<br /> * Click on the '''Browse''' link (in the Update Running Broadband Router Settings section) and navigate to the custom configuration file you saved.<br /> * Click on '''Update Running Settings'''.<br /> [[File:SR505n-Settings-Update.png|alt=SR505n-Settings-Update- Running Settings|none|thumb|916x916px|SR505n-Settings-Update-Running Settings]]<br /> 4. Once the file upload begins, it can take 2 to 5 minutes to be completed and for your modem to be fully connected online. Resist the urge to make changes to the modem's configuration during this time.<br /> [[File:SR505n-Update.png|alt=SR505n-Update- Upload in progress|none|thumb|724x724px|SR505n-Update- Upload in progress]]<br /> <br /> =Routed Operation with Wi-Fi=<br /> {{Template:Back_to_the_Top}}<br /> {{Template:SmartRG Config Options}}<br /> <br /> == Checklist ==<br /> {{Template:Back_to_the_Top}}<br /> <br /> {| class=&quot;wikitable mw-collapsible&quot;<br /> |+Steps to Configure SR505N for Routed Operation<br /> !<br /> !Steps<br /> !Menu Navigation<br /> !Parameters<br /> |-<br /> |2<br /> |[[#Log into Modem Web Interface|Log into Modem]] <br /> |&lt;nowiki&gt;http://192.168.1.1&lt;/nowiki&gt;<br /> <br /> '''→ Manage Gateway (Advanced)'''<br /> |User Name: '''admin'''<br /> <br /> Password: '''admin'''<br /> |-<br /> |3<br /> |[[#WAN Cleanup|WAN Cleanup]]<br /> |'''Advanced Setup'''<br /> '''→ WAN Service'''<br /> |Remove '''ppp0.1''' from '''WAN''' Service Table<br /> |-<br /> |4<br /> |[[#Enable ADSL Interface|Enable ADSL]]<br /> |'''Advanced Setup''' <br /> '''→ Layer2 Interface'''<br /> <br /> '''→ ATM Interface'''<br /> |Add ATM: vpi:'''0''' vci:'''35'''<br /> DSL Latency: '''FAST''' and '''INTERLEAVED'''<br /> |-<br /> |5<br /> |[[#Enable VDSL Interface|Enable VDSL]]<br /> |'''Advanced Setup'''<br /> '''→ Layer2 Interface'''<br /> <br /> '''→ PTM Interface'''<br /> |Remove '''ptm0''' with '''Path0'''<br /> Add PTM: <br /> DSL Latency: '''FAST''' and '''INTERLEAVED'''<br /> |-<br /> |6<br /> |[[#Configure ADSL Interface|Configure ADSL]]<br /> |'''Advanced Setup'''<br /> '''→ WAN Service'''<br /> |Add '''atm0/(4_0_35)''' PPPoE (pppoe_4_0_35)<br /> * Network Protocol Selection: '''IPv4 and IPv6 (Dual Stack)'''<br /> <br /> * PPPoE username: your DSL username <br /> <br /> * PPPoE password: your DSL password<br /> <br /> * Enable '''Firewall'''<br /> <br /> * Enable '''NAT'''<br /> <br /> * Disable '''SIP'''<br /> |-<br /> |7<br /> |[[#Configure VDSL Interface|Configure VDSL]]<br /> |'''Advanced Setup'''<br /> '''→ WAN Service'''<br /> |Add '''ptm0/(4_1_1)''' PPPoE(pppoe_4_1_1.35)<br /> * 802.1P Priority:'''1''' <br /> <br /> * 802.1Q VLAN:'''35'''<br /> <br /> * Network Protocol Selection: '''IPv4 and IPv6 (Dual Stack)'''<br /> <br /> * PPPoE username: your DSL username <br /> <br /> * PPPoE password: your DSL password<br /> <br /> * Enable '''Firewall'''<br /> <br /> * Enable '''NAT'''<br /> <br /> * Disable '''SIP'''<br /> |-<br /> |8<br /> |[[#UPnP|UPnP]]<br /> |'''Advanced Setup'''<br /> '''→ UPnP'''<br /> |Disable '''uPnP'''<br /> |-<br /> |9<br /> |[[SmartRG SR505N Configuration#WiFi Name|WiFi Name]]<br /> |'''Wireless'''<br /> |SSID (Wi-Fi Name) to format '''NCF_0000'''<br /> |-<br /> |10<br /> |[[#WiFi Security|WiFi Security]]<br /> |'''Wireless'''<br /> '''→ Security'''<br /> |<br /> * Disable '''WPS'''<br /> * Network Authentication to '''WPA2-PSK'''<br /> * WPA Passphrase : your DSL password<br /> * WPA Encryption : '''AES'''<br /> |-<br /> |11<br /> |[[SmartRG SR505N Configuration#Admin Password|Admin Password]]<br /> |'''Management'''<br /> '''→ Access Controls'''<br /> <br /> '''→ Passwords'''<br /> |<br /> * Username: '''admin'''<br /> <br /> * Old Password: admin (or whatever you set it to)<br /> * New Password: your DSL password<br /> |-<br /> |12<br /> |[[#Disable Support|Disable Support]]<br /> |'''Management'''<br /> '''→ Access Controls'''<br /> <br /> '''→ Accounts'''<br /> <br /> |'''Delete/Modify Account'''<br /> * Select '''Support''' role<br /> <br /> * '''Disable'''<br /> * '''Update''' (at bottom)<br /> |-<br /> |13<br /> |[[#Remote Access|Remote Access]]<br /> |'''Management'''<br /> <br /> '''→ Management Server'''<br /> |<br /> * TR-069 Client: '''Disable'''<br /> * ACS URL: '''https://acs.ncf.ca'''<br /> |-<br /> |14<br /> |[[#System Log|System Log]]<br /> |'''Management'''<br /> <br /> '''→ System Log'''<br /> |Configure System Log<br /> * System Log:'''Enable''' <br /> * Log Level: '''Debugging'''<br /> * Display Level: '''Error'''<br /> * Mode: '''Local'''<br /> |-<br /> |15<br /> |[[#Internet Time|Internet Time]]<br /> |'''Management'''<br /> <br /> '''→ Internet Time'''<br /> |<br /> * First NTP time server: '''Other :''' '''time.nrc.ca'''<br /> |-<br /> |16<br /> |[[#Backup Settings|Backup Settings]]<br /> |'''Management'''<br /> <br /> '''→ Settings'''<br /> <br /> '''→ Backup'''<br /> |<br /> * '''Backup''' '''Running Settings'''<br /> * Save backup file to computer<br /> |}<br /> <br /> == Log into Modem Web Interface ==<br /> {{Template:Back_to_the_Top}}<br /> 1. Enter http://192.168.1.1 info the address bar at in your web browser. Click on '''Manage Gateway (advanced)''' and login with username: '''admin''' and password: '''admin''' (if your modem has been properly reset. If not try your '''NCF DSL password''').<br /> [[File:SR505n-Login Page.png|alt=SmartRG SR505n Login Page|none|thumb|540x540px|SmartRG SR505n Login Page]]<br /> <br /> == WAN Cleanup ==<br /> {{Template:Back_to_the_Top}}<br /> 2. Click on the '''Advanced Setup''' menu, then on the '''WAN Service''' sub-menu. Select the '''Remove''' checkbox on the '''ppp0.1''' interface listed on '''WAN Service Setup''' table and click '''Remove''' at the bottom of the page.<br /> [[File:SR505n-WAN-remove.png|alt=Remove SR505n Default WAN Service|none|thumb|679x679px|Remove SR505n Default WAN Service]]<br /> <br /> == Enable ADSL Interface ==<br /> {{Template:Back_to_the_Top}}<br /> 3. Under the '''Advanced Setup''' menu, click on the '''Layer2 Interface''' and then '''ATM Interface'''. Click '''Add''' and proceed<br /> [[File:SR505n-ATM-add.png|alt=SR505n ATM add page|none|thumb|682x682px|SR505n ATM add page]]<br /> 4. On the '''ATM PVC Configuration''' page, select the following:<br /> * '''VPI:0''' and '''VPI:35'''<br /> * '''DSL Latency''': Select both<br /> ** '''Path0(fast)'''<br /> ** '''Path1(interleaved)'''<br /> * '''Apply/Save'''<br /> [[File:SR505n-ATM-config.png|alt=SR505n Configure ATM interface|none|thumb|591x591px|SR505n Configure ATM interface]]<br /> 5. Confirm you have configured the ADSL (ATM) interface correctly with the image below:<br /> [[File:SR505n-ATM-confirm.png|alt=SR505n confirm ATM configuration|none|thumb|695x695px|SR505n confirm ADSL (ATM) Interface Setup]]<br /> <br /> == Enable VDSL Interface ==<br /> {{Template:Back_to_the_Top}}<br /> 6. Under the '''Advanced Setup''' menu, click on the '''Layer2 Interface''' and then '''PTM Interface'''. Select the '''Remove''' checkbox on the '''ptm0''' interface and click '''Remove'''.<br /> [[File:SR505n-PTM-remove.png|alt=SR505n - Remove FAST only PTM interface|none|thumb|575x575px|SR505n - Remove FAST only PTM interface]]<br /> 7. Still on the '''DSL PTM Interface Configuration Page''', Click '''Add''' and proceed.<br /> [[File:SR505n-PTM-add.png|alt=SR505n- add new PTM interface|none|thumb|581x581px|SR505n- add new PTM interface]]<br /> 8. On the '''PTM Configuration''' page, select the following:<br /> * '''DSL Latency''': Select both<br /> ** '''Path0(fast)'''<br /> ** '''Path1(interleaved)'''<br /> * '''Apply/Save'''<br /> [[File:SR505n-PTM-config.png|alt=SR505n- Configure new PTM interface|none|thumb|579x579px|SR505n- Configure new PTM interface]]<br /> 9. Confirm you have configured the VDSL (PTM) interface correctly with the image below:<br /> [[File:SR505n-PTM-confirm.png|alt=SR505n - Confirm VDSL (PTM) Interface Setup|none|thumb|577x577px|SR505n - Confirm VDSL (PTM) Interface Setup]]<br /> <br /> ==Configure ADSL Interface==<br /> {{Template:Back_to_the_Top}}<br /> 10. From '''Advanced Setup''', click on '''WAN Service''' and then click on '''Add''' to proceed. <br /> [[File:SR505n-WAN-ADSL-add.png|alt=SR505n- Add WAN(PPPoE) ADSL configuration|none|thumb|617x617px|SR505n- Add WAN(PPPoE) ADSL configuration]]<br /> 11. On the '''WAN Service Interface Configuration''' page, select '''atm0/(4_0_35)''' from the drop-down menu and click '''Next'''. <br /> [[File:SR505n-WAN-ADSL2-atm.png|alt=SR505n- Mapping atm0 to WAN(PPPoE) ADSL configuration|none|thumb|513x513px|SR505n- Mapping atm0 to WAN ADSL configuration]]<br /> 12. On the '''WAN Service Configuration''' page, ensure the following: <br /> * '''PPP over Ethernet (PPPoE)''' is the active WAN service type chosen, <br /> * Ensure Service Description shows as '''pppoe_4_0_35''', <br /> * '''Network Protocol Selection''' is set to '''IPv4&amp;IPv6(Dual Stack),''' and click '''Next''' <br /> [[File:SR505n-WAN-ADSL3-ServiceType IP.png|alt=SR505n- PPPoE WAN Service Type and IP Protocol|none|thumb|507x507px|SR505n- PPPoE WAN Service Type and IP Protocol]]<br /> 13. On the '''PPP Username and Password''' page, enter your DSL username (format xx000@ncf.ca) and your DSL password into the '''PPP Username''' and '''PPP Password''' fields respectively. Scroll down the page... <br /> [[File:SR505n-WAN-ADSL4-PPPoE.png|alt=SR505n- Enter PPPoE/DSL credentials for WAN-ADSL|none|thumb|650x650px|SR505n- Enter PPPoE/DSL credentials for WAN-ADSL]]<br /> 14. Ensure '''Enable Firewall''', '''Enable NAT''' are checked. <br /> * Ensure '''Enable SIP''' is not checked. '''Note on SIP:''' Although we've found that most most VOIP providers prefer to have SIP disabled on modem/routers, your VOIP provider may require this feature. If you're encountering VOIP issues, confirm this setting preference with your VOIP provider. <br /> <br /> * Scroll to the bottom of the page and click '''Next''' <br /> [[File:SR505n-WAN-ADSL5-firewall NAT.png|alt=SR505n- Enable Firewall and NAT on WAN-ADSL|none|thumb|652x652px|SR505n-  Enable Firewall and NAT on WAN-ADSL]]<br /> 15. Click on '''Next''' twice on the '''Routing - Default Gateway''' and '''DNS Server Configuration''' pages to skip to the '''WAN Setup - Summary''' page. <br /> * Verify that the summary information you see matches the table below, <br /> * Click on '''Apply/Save''' <br /> [[File:SR505n-WAN-ADSL6-confirm.png|alt=SR505n- Summary Settings for WAN-ADSL|none|thumb|684x684px|SR505n- Summary Settings for WAN-ADSL]]<br /> <br /> ==Configure VDSL Interface==<br /> {{Template:Back_to_the_Top}}<br /> 16. Back on the '''WAN Service''' page, click on '''Add''' to proceed.<br /> [[File:SR505n-WAN-VDSL-add.png|alt=SR505n- Add WAN(PPPoE) VDSL configuration|none|thumb|655x655px|SR505n- Add WAN(PPPoE) VDSL configuration]]<br /> 17. On the '''WAN Service Interface Configuration''' page, select '''ptm0/(4_1_1)''' from the drop-down menu and click '''Next'''.<br /> [[File:SR505n-WAN-VDSL2-ptm.png|alt=SR505n- Mapping ptm0 to WAN(PPPoE) VDSL configuration|none|thumb|384x384px|SR505n- Mapping ptm0 to WAN VDSL configuration]]<br /> 18. On the '''WAN Service Configuration''' page, ensure the following:<br /> * '''PPP over Ethernet (PPPoE)''' is the active WAN service type chosen,<br /> * Ensure Service Description shows as '''pppoe_4_1_1''',<br /> * '''802.1P Priority''' is set to '''1'''<br /> * '''802.1Q VLAN ID''' is set to '''35'''<br /> * Network Protocol Selection is set to '''IPv4&amp;IPv6(Dual Stack)''', and click '''Next''' <br /> [[File:SR505n-WAN-VDSL3-ServiceType VLAN IP.png|alt=SR505n- PPPoE WAN Service Type, Priority, VLAN ID and IP Protocol|none|thumb|437x437px|SR505n- PPPoE WAN Service Type, Priority, VLAN ID and IP Protocol]]<br /> <br /> 19. On the '''PPP Username and Password''' page, enter your DSL username (format xx000@ncf.ca) and your DSL password into the PPP Username and PPP Password fields respectively. Scroll down the page...<br /> [[File:SR505n-WAN-VDSL4-PPPoE.png|alt=SR505n- Enter PPPoE/DSL credentials for WAN-VDSL|none|thumb|725x725px|SR505n- Enter PPPoE/DSL credentials for WAN-VDSL]]<br /> 20. Ensure '''Enable Firewall''', '''Enable NAT''' are checked.<br /> * Ensure '''Enable SIP''' is not checked. '''Note on SIP:''' Although we've found that most most VOIP providers prefer to have SIP disabled on modem/routers, your VOIP provider may require this feature. If you're encountering VOIP issues, confirm this setting preference with your VOIP provider. <br /> <br /> * Scroll to the bottom of the page and click '''Next''' <br /> [[File:SR505n-WAN-ADSL5-firewall NAT.png|alt=SR505n- Enable Firewall and NAT on WAN-VDSL|none|thumb|582x582px|SR505n- Enable Firewall and NAT on WAN-VDSL]]<br /> 21. Click on Next twice on the '''Routing - Default Gateway''' and '''DNS Server Configuration''' pages to skip to the '''WAN Setup - Summary''' page.<br /> * Verify that the summary information you see matches the table below,<br /> * Click on '''Apply/Save'''.<br /> [[File:SR505n-WAN-VDSL6-confirm.png|alt=SR505n- Summary Settings for WAN-VDSL|none|thumb|510x510px|SR505n- Summary Settings for WAN-VDSL]]<br /> 22. Confirm that the table on the '''Wide Area Network (WAN) Service Setup''' page match the image below and proceed. <br /> [[File:SR505n-WAN-confirm.png|alt=SR505n- Confirmation WAN Service Setup Table|none|thumb|859x859px|SR505n- Confirmation WAN Service Setup Table]]<br /> <br /> == UPnP ==<br /> UPnP allows devices on your network to automatically forward ports so they can be accessed from the Internet. While UPnP is convenient, we recommend turning it off for security reasons.<br /> {{Template:Back_to_the_Top}}23. From the '''Advanced Setup''' on the left, then Select '''UPnP'''. On the '''UPnP Configuration''' page, <br /> * Uncheck the '''Enable UPnP''' box,<br /> * Save the changes with '''Apply/Save'''<br /> [[File:SR505n-Secure-UPnP.png|alt=SR505n-Secure- Disable UPnP|none|thumb|485x485px|SR505n-Secure- Disable UPnP]]<br /> <br /> == Wi-Fi Name==<br /> {{Template:Back_to_the_Top}}<br /> 24. Click and on '''Wireless''' menu link. From the Wireless - - Basic Page...<br /> * Set the '''SSID''' is set to NCF_0000 (NCF uses the last 4 digits of the modem's serial number).<br /> '''Note:''' We recommend that you not use your name or address as this information is broadcast and other people in your area will be able to associate the signal with which home it is coming from.<br /> * Click on '''Apply/Save''' at the bottom.<br /> [[File:SR505n-WiFi.png|alt=SR505n-WiFi SSID Setup|none|thumb|631x631px|SR505n-WiFi SSID Setup]]<br /> == Wi-Fi Security==<br /> {{Template:Back_to_the_Top}}25.Click on the '''Security''' link, under the '''Wireless''' Menu option.<br /> * Set the '''Network Authentication''' to '''WPA2-PSK'''<br /> * Set the '''WPA passphrase''' to be your DSL-Password<br /> * Set the '''WPA Ecryption''' to '''AES'''<br /> * Click '''Apply/save'''.<br /> [[File:SR505n-WiFi-Security.png|alt=SR505n-WiFi-Security Settings|none|thumb|632x632px|SR505n-WiFi-Security Settings]]<br /> <br /> ==Admin Password==<br /> {{Template:Back_to_the_Top}}<br /> 26. Click on '''Management''' on the left. Then click on '''Access Control''' to reveal a sub-menu and then click on '''Passwords'''.<br /> * Enter '''admin''' for the '''User Name'''<br /> * Enter '''admin''' for the '''Old Password'''<br /> * Enter your DSL-Password or another strong password as the '''New Password'''. <br /> * Enter it once and again below to confirm<br /> * Save the changes with '''Apply/Save'''<br /> [[File:SR505n-Secure-Admin.png|alt=SR505n-Secure-Admin Password Change|none|thumb|569x569px|SR505n-Secure-Admin Password Change]]<br /> 27. On Click on '''Management''' again, a pop-up log-in screen appears, and asks for sign-in. Use the User-ID '''admin''' and the DSL-Password just set.<br /> ==Disable Support==<br /> {{Template:Back_to_the_Top}}<br /> 28. Click on '''Access Control''' again and then select the '''Accounts''' sub-menu link. Then on the '''User Access Control Settings''' page, click on '''Delete/Modify Account'''.<br /> [[File:SR505n-Secure-Accounts.png|alt=SR505n-Secure-Accounts Page|none|thumb|SR505n-Secure-Accounts Page]]29. On the '''Delete/Edit Account''' page, ensure the selected account is '''support''' and selected '''Disable'''.<br /> * Click '''Update Account''' at the bottom of the page and then click '''Back'''.<br /> [[File:SR505n-Secure-Support.png|alt=SR505n-Secure-Disable Support|none|thumb|461x461px|SR505n-Secure-Disable Support]]<br /> 30. Confirm your '''User Access Control Settings''' display as follows<br /> [[File:SR505n-Secure-Accounts-Confirm.png|alt=SR505n-Secure-Accounts- Confirm Support is Disabled|none|thumb|361x361px|SR505n-Secure-Accounts- Confirm Support is Disabled]]<br /> <br /> ==Remote Access==<br /> {{Template:Back_to_the_Top}}31. Click on '''Management''' and then on '''Management Server'''. On the '''TR-069 Client -- Configuration page''', perform the following changes:<br /> * Set to '''TR-069 Client''' to '''Disable,'''<br /> * Change the '''ACS URL''' to '''https://acs.ncf.ca&lt;nowiki/&gt;,'''<br /> * Uncheck '''Connection Request Authentication''', and<br /> * '''Apply/Save'''<br /> [[File:SR505n-Secure-RemoteAccess.png|alt=SR505n-Secure- Disable Remote Access|none|thumb|645x645px|SR505n-Secure- Disable Remote Access]]<br /> <br /> ==System Log==<br /> {{Template:Back_to_the_Top}}32. Click on '''Management''' and on '''System Log'''.<br /> [[File:SR505n-SystemLog.png|alt=SR505n- System Log|none|thumb|644x644px|SR505n- System Log]]<br /> 33. Ensure the following settings:<br /> * '''Log''' is '''Enable'''<br /> * '''Log Level''' is '''Debugging'''<br /> * '''Display Level''' is '''Error'''<br /> * '''Mode''' is '''Local'''<br /> * Click '''Apply/Save'''<br /> [[File:SR505n-SystemLog-Config.png|alt=SR505n- System Log Configuration|none|thumb|646x646px|SR505n- System Log Configuration]]<br /> <br /> ==Internet Time==<br /> {{Template:Back_to_the_Top}}34. Click on '''Management''' and on '''Internet Time'''. Make the follow changes:<br /> * Set '''First NTP time server''' to '''Other''' and input the url '''time.nrc.ca''' in the adjacent textbox.<br /> * Click '''Apply/Save'''<br /> [[File:SR505n-InternetTime.png|alt=SR505n-InternetTime|none|thumb|564x564px|SR505n-InternetTime]]<br /> <br /> ==Backup Settings==<br /> {{Template:Back_to_the_Top}}35. Finally, back up your settings in case your modem is accidentally reset or if you need to return this configuration. <br /> * Click on '''Management''' and then '''Settings''' and then '''Backup'''.<br /> * Then click on '''Backup Running Settings'''<br /> * Save the back up file to a location you will remember. We recommend including the date and your account ID in the name of the file.<br /> [[File:SR505n-Settings-Backup.png|alt=SR505n-Settings-Backup|none|thumb|640x640px|SR505n-Settings-Backup]]<br /> <br /> = Routed Operation with separate Wi-Fi Router=<br /> {{Template:Back_to_the_Top}}<br /> {{Template:SmartRG Config Options}}<br /> <br /> ==Configure your modem for Routed Operation==<br /> If you have a router, we recommend the following configuration steps:<br /> <br /> 1. Follow the configuration steps outline for [[#Routed_Operation_with_WiFi|Routed Operation with WiFi]] and make the following changes:<br /> * Under '''Wireless''', Uncheck the '''Enable Wireless''' Option,<br /> * Click '''Apply/Save'''[[File:SR505n-Wireless-Disabled.png|alt=SR505n-Wireless-Disabled|none|thumb|560x560px|SR505n-Wireless-Disabled]]<br /> <br /> ==Router Configuration==<br /> 2. On your router, set the Connection Mode or Type to '''Automatic IP, Automatic DHCP or Dynamic IP mode'''.<br /> <br /> = Bridge Operation=<br /> {{Template:Back_to_the_Top}}<br /> {{Template:SmartRG Config Options}}<br /> <br /> If you prefer your own external router rather than the one built into your SmartRG unit, we recommend [[#Routed Operation with separate WiFi Router|routed operation with a separate WiFi Router]]. However if you have networking expertise and are confident using the modem in bridge mode then take note of the following before configuring your SmartRG for Bridged operation:<br /> # Once you complete configuring your SmartRG modem for Bridged operation and disconnect from the modem, the Modem's Web Interface will become inaccessible with Auto DHCP settings on your computer. We recommend:<br /> #* '''Backup Settings:''' It is particularly important to backup the '''Running Settings''' on your modem before and after you configure it.<br /> #* '''Manual IP''': Setting a static IPv4 address on your computer, with the gateway IP set to http://192.168.1.1 to regain access to the modem<br /> #* '''Reset the modem:''' If you need to reset the modem, insert a paper-clip in the '''Reset''' hole on the back. Hold for 10 seconds to reset.<br /> #If you set up the modem for Bridge operation, then your router will need to be configured in PPPoE mode with your DSL username and password.<br /> <br /> == Checklist ==<br /> {{Template:Back_to_the_Top}}<br /> <br /> {| class=&quot;wikitable mw-collapsible&quot;<br /> |+Steps to Configure SR505N for Bridge Operation<br /> !<br /> !Steps<br /> !Menu Navigation<br /> !Parameters<br /> |-<br /> |1<br /> |[[#Log into Modem Web Interface|Log into Modem]] <br /> |&lt;nowiki&gt;http://192.168.1.1&lt;/nowiki&gt;<br /> <br /> '''→ Manage Gateway (Advanced)'''<br /> |User Name: '''admin'''<br /> <br /> Password: '''admin'''<br /> |-<br /> |2<br /> |[[#WAN Cleanup|WAN Cleanup]]<br /> |'''Advanced Setup'''<br /> '''→ WAN Service'''<br /> |Remove '''ppp0.1''' from '''WAN''' Service Table<br /> |-<br /> |3<br /> |[[#Enable ADSL Interface|Enable ADSL]]<br /> |'''Advanced Setup''' <br /> '''→ Layer2 Interface'''<br /> <br /> '''→ ATM Interface'''<br /> |Add ATM: vpi:'''0''' vci:'''35'''<br /> DSL Latency: '''FAST''' and '''INTERLEAVED'''<br /> |-<br /> |4<br /> |[[#Enable VDSL Interface|Enable VDSL]]<br /> |'''Advanced Setup'''<br /> '''→ Layers2 Interface'''<br /> <br /> '''→ PTM Interface'''<br /> |Remove '''ptm0''' with '''Path0'''<br /> Add PTM: DSL Latency: '''FAST''' and '''INTERLEAVED'''<br /> |-<br /> |6<br /> |Configure ADSL<br /> |'''Advanced Setup'''<br /> '''→ WAN Service'''<br /> |Add '''atm0/(4_0_35)''' Bridge (br_4_0_35)<br /> |-<br /> |7<br /> |Configure VDSL<br /> |'''Advanced Setup'''<br /> '''→ WAN Service'''<br /> |Add '''ptm0/(4_1_1)''' Bridge(br_4_1_1.35)<br /> * 802.1P Priority:'''1''' <br /> <br /> * 802.1Q VLAN:'''35'''<br /> |-<br /> |9<br /> |WiFi<br /> |'''Wireless'''<br /> |Disable Wireless<br /> |-<br /> |11<br /> |[[SmartRG SR505N Configuration#Admin Password|Admin Password]]<br /> |'''Management'''<br /> '''→ Access Controls'''<br /> <br /> '''→ Passwords'''<br /> |<br /> * Username: '''admin'''<br /> <br /> * Old Password: admin (or whatever you set it to)<br /> * New Password: your DSL password<br /> |-<br /> |12<br /> |[[#Disable Support|Disable Support]]<br /> |'''Management'''<br /> '''→ Accounts'''<br /> <br /> '''→ Access Controls'''<br /> |'''Delete/Modify Account'''<br /> * Select '''Support''' role<br /> <br /> * '''Disable'''<br /> * '''Update''' (at bottom)<br /> |-<br /> |13<br /> |[[#Remote Access|Remote Access]]<br /> |'''Management'''<br /> <br /> '''→ Management Server'''<br /> |<br /> * TR-069 Client: '''Disable'''<br /> * ACS URL: '''https://acs.ncf.ca'''<br /> |-<br /> |14<br /> |[[#System Log|System Log]]<br /> |'''Management'''<br /> <br /> '''→ System Log'''<br /> |Configure System Log<br /> * System Log:'''Enable''' <br /> * Log Level: '''Debugging'''<br /> * Display Level: '''Error'''<br /> * Mode: '''Local'''<br /> |-<br /> |16<br /> |[[#Backup Settings|Backup Settings]]<br /> |'''Management'''<br /> <br /> '''→ Settings'''<br /> <br /> '''→ Backup'''<br /> |<br /> * '''Backup''' '''Running Settings'''<br /> * Save backup file to computer<br /> |}<br /> <br /> =Firmware=<br /> {{Template:Back_to_the_Top}}<br /> '''*** Please note we do not supply SmartRG firmware updates to non-NCF members! Contact your own ISP ***'''<br /> <br /> '''We recommend that you only do firmware update over an Ethernet connection and NOT via Wi-Fi. Also, DO NOT power off the modem in the middle of a firmware update.'''<br /> <br /> The current firmware available to the NCF Office is '''2.6.1.9'''. You can verify your firmware by checking the software version on the Device Info page.<br /> [[File:SR505n-firmware-version.png|alt=SmartRG SR505n Firmware version check on Device Info Page|none|thumb|566x566px|SmartRG SR505n Firmware version check on Device Info Page]]<br /> '''&amp;#x26A0;Caution: Modems with firmware older than version 2.5.0.14 must be first upgraded to version 2.5.0.14 before upgrading to version 2.6.1.9. Failure to do so may cause functionality problems which will not be covered by the Manufacturer's warranty.'''<br /> <br /> To request a copy of this firmware email [[mailto:support@ncf.ca support@ncf.ca]]. To install this new firmware onto your modem perform the following steps:<br /> <br /> # Download the firmware file and save it to a location on your computer that you can find easily.<br /> # Open a web browser and go to the address http://192.168.1.1 <br /> # Select '''Manage Gateway (Advanced)''' and log in (by default the username is admin and password is your dsl password as shown in [[#Getting_Started|Getting Started]] above)<br /> # Click on '''Management''' &amp;rarr; '''Update Software'''<br /> # Click on '''Browse'''<br /> # Upload the firmware file that you downloaded in step 1.<br /> # Click '''Update Software'''<br /> [[File:SR505n-firmware-update.png|alt=SR505n firmware update|none|thumb|579x579px|SR505n firmware update]]<br /> '''Note:''' the modem will reboot once the new firmware has been uploaded. This process may take up to 15 minutes to resync (DSL light returns to solid green) and reconnect (the internet light starts blinking again).<br /> <br /> =See Also=<br /> {{Template:Back_to_the_Top}}<br /> *[[Modem Configuration]] - for a complete list of instructions for all NCF modems<br /> *[[Modem Lights#SmartRG|About SmartRG modem lights]]<br /> *[http://www.ncf.ca/ncf/dsl/modem/SmartRG_3xx-5xx_Gateway_User_Manual.pdf SmartRG SR505N modem manual]<br /> *[https://www.ncf.ca/ncf/support/w/images/8/86/About_Your_SmartRG_SR505n.pdf About Your SmartRG SR505n]<br /> *[[Changing WiFi Channels on SmartRG modems]]<br /> *[[Dynamic DNS]]<br /> *[[Port forwarding#Port_forwarding_on_SmartRG_Modems|Port forwarding with the SmartRG SR505N]]<br /> <br /> [[Category:DSL]]<br /> [[Category:Modems]]</div>

Fs881 https://help.ncf.ca/index.php?title=Firmware&diff=7015 2019-09-16T12:48:57Z

<p>Fs881: /* Vulnerabilities */</p> <hr /> <div>&lt;div class=&quot;ncfrightbox&quot;&gt; {{Template:Modem Links}} &lt;/div&gt;<br /> '''Firmware''' is operating system software that is used to run a piece of hardware. This page will discuss firmware used in the DSL modems that NCF sells.<br /> <br /> =Vulnerabilities=<br /> Like any computer operating system, router and modem firmware may have vulnerabilities that can be exploited by malware. In February 2014 Linksys and Asus routers [http://www.bbc.co.uk/news/technology-26287517 were found to be subject to malware attacks] that allowed remote control of the router with the aim of collecting banking information. The vulnerabilities were later corrected by the router manufacturers though firmware updates. This does illustrate why it is important to ensure that your modem and router firmware is kept up to date and if new versions are released by the manufacturer to install them where possible. Whether updates are available will be indicated by the manufacturer on the product page for the particular model on the manufacturer's website.<br /> <br /> =SmartRG Firmware Updates=<br /> <br /> *[[SmartRG SR505N Configuration#Firmware|SmartRG SR505n Firmware Upgrades]]<br /> *[[SmartRG SR506n Firmware|SmartRG SR506n Firmware Upgrades]]<br /> '''*** Please note we do not supply SmartRG firmware updates to non-NCF members! Contact your own ISP ***'''<br /> <br /> =TP-Link Firmware Upgrades=<br /> [[File:TP-Link 8901G firmware upgrade.png|thumb|right|Firmware upgrade on a TP-Link 8901G modem (the 8816 and 8951ND firmware upgrade pages are identical)]]<br /> [[File:TP-Link 8950 Firmware Upgrade.JPG|thumb|right|Firmware upgrade on a TP-Link 8950ND modem]]<br /> Unlike SpeedTouch modems, upgrading the firmware is relatively easy on TP-Link modems, provided that you are comfortable downloading and installing files and then resetting your modem to factory settings and reprogramming it yourself.<br /> <br /> '''Caution:''' Firmware upgrades always carry the risk that if they do not install correctly then the modem will cease to function. If your modem is working fine, there is no need to do a firmware upgrade unless there is some new feature, such as a security update or bug fix, that you want. Most firmware updates are intended to fix a specific issue that a manufacturer has identified. There is always small risk that a new firmware update can introduce issues that did not exist before.<br /> <br /> If you are unsure how to accomplish an upgrade and modem reprogram after reading this section then it is recommended that you do not carry out a firmware upgrade. Most firmware upgrades are just minor updates and the modem will keep working without updating. The TP-Link firmware webpage for each model details what each upgrade includes.<br /> <br /> Here are general instructions for firmware upgrades all TP-Link modems:<br /> <br /> #Check the [http://www.tp-link.com TP-Link website] to see if your model has a firmware upgrade available:<br /> ##[http://www.tp-link.com/ca/products/details/?model=TD-8816#down TP-Link 8816]<br /> ##[http://www.tp-link.com/en/products/details/?model=TD-W8951ND#down TP-Link 8951ND]<br /> ##[http://www.tp-link.com/en/download/TD-W9970.html#Firmware TP-Link W9970]<br /> #If there is a new upgrade then download the Zip file and extract the contents to your computer.<br /> #Sign into your [[Modem Web Interface]].<br /> #Unplug the modem from the phone wall jack during this process.<br /> #Navigate to the firmware page (On the TP-Link 8951ND, 8901G and 8816 modems it is at ''Maintenance''&amp;rarr;''Firmware'', on the 8950ND it is at ''Management''&amp;rarr;''Update Firmware'')<br /> #Use the browse buttons to locate the firmware .bin file and .rom file (if applicable to your model).<br /> #Click upgrade.<br /> #The modem will upgrade the firmware and reboot itself.<br /> #In most cases the modem will need a reset to factory defaults and then be reprogrammed with your connection credentials to connect and operate correctly. See [[Modem Configuration]] for details on how to do this for each model.<br /> #Once complete, plug the modem back into the phone wall jack. If it does not find the internet service by itself then you may need to reboot the modem to enable it to connect.<br /> <br /> =SpeedTouch Firmware Upgrades=<br /> The firmware on the Alcatel/Thomson/Technicolor SpeedTouch series of modems can be upgraded, although it is a complex process to do so. SpeedTouch firmware can only be upgraded within the same version, due to hardware driver compatibility. For instance a ST585v6 can only accept version 6 firmware and not version 7 or 8. <br /> <br /> Because most SpeedTouch firmware changes incorporate only minor updates of a non-critical nature, most average NCF members will gain no advantage in upgrading the firmware on most modem versions. Firmware upgrades do carry the risk of disabling the DSL modem if they are not done right, so for this reason they are not recommended by NCF.<br /> <br /> Advanced users who wish to upgrade their own SpeedTouch firmware should download the new firmware and instructions. Note that firmware can only be upgraded using a Windows PC, as firmware upgrades are all &quot;.exe&quot; files and thus cannot be upgraded from Mac, Linux, BSD or Unix computers, unless they can run Windows in a virtual machine or similar environment. <br /> <br /> *'''NOTE''': Firmware upgrades done are at your own risk as, if they are not completed correctly, they may disable your modem.<br /> <br /> =See Also=<br /> *[[CERT-announced vulnerability of TP-Link modem/router]]<br /> *[[Port forwarding]]<br /> <br /> [[Category:DSL]]<br /> [[Category:Modems]]<br /> [[Category:Privacy and Security]]</div>

Fs881 https://help.ncf.ca/index.php?title=IPhone&diff=7006 2019-08-14T17:43:55Z

<p>Fs881: /* How to Setup Mail */</p> <hr /> <div>These instructions will lead you through setting up Apple Mail for POP/SSL.<br /> <br /> == How to Setup Mail ==<br /> <br /> * Open the '''Settings''' app<br /> * Select '''Mail, Contacts, Calendars'''<br /> * Select '''Add account...'''<br /> * Select '''Other'''<br /> * Select '''Add Mail Account'''<br /> * Fill in your name, email address, and [[password]]<br /> * Fill in the same '''Hostname/Username/Password''' for '''''&lt;u&gt;both&lt;/u&gt;'' incoming and outgoing''' (even though the text says '''Optional''', you must enter the info, or an error message will tell you that the server doesn't allow relaying!)<br /> <br /> * And you're done!<br /> * If you have network access, the phone will verify the account and it will be ready for use immediately.<br /> <br /> ==Set-up screenshots==<br /> [[File:Iphone_mail_1.png]]<br /> &lt;br&gt;________________________________________________________________________________________________________________&lt;br&gt;<br /> [[File:Iphone_mail_2.png]]<br /> &lt;br&gt;________________________________________________________________________________________________________________&lt;br&gt;<br /> [[File:Iphone_mail_3.png]]<br /> &lt;br&gt;________________________________________________________________________________________________________________&lt;br&gt;<br /> [[File:Iphone_mail_4.png]]<br /> &lt;br&gt;________________________________________________________________________________________________________________&lt;br&gt;<br /> [[File:Iphone_mail_5.png]]<br /> <br /> === Confirm Mail Settings ===<br /> If you're having trouble, it may be that the initial setup process did not autodetect the correct settings for the mail server. Follow these steps to confirm your mail account is setup correctly.<br /> <br /> '''Note: These instructions and screenshots are for iOS8.'''<br /> <br /> * Open the '''Settings''' app<br /> * Select '''Mail, Contacts, Calendars'''<br /> * Select the NCF mail account<br /> * Select '''Account ab123@ncf.ca'''<br /> * Confirm that '''Incoming Mail Server''' has the following settings:<br /> Host Name: '''mail.ncf.ca'''<br /> Username: '''ab123''' (eg. your NCF accountID)<br /> Password: (your NCF account password)<br /> <br /> * Select '''Advanced'''<br /> * Confirm that '''Incoming Settings''' has the following settings:<br /> Use SSL: '''Yes'''<br /> Authentication: '''Password'''<br /> IMAP Path Prefix: '''/'''<br /> Server Port: '''993'''<br /> <br /> * Select '''&lt; Account''' at the top-left to return to the main account settings<br /> * Select '''SMTP mail.ncf.ca&gt;'''<br /> * Select '''mail.ncf.ca''' if there is more than one mail server (this step may not appear for you)<br /> * Confirm the following settings:<br /> Host Name: '''mail.ncf.ca'''<br /> Username: '''ab123''' (eg. your NCF AccountID)<br /> Password: (your NCF account password)<br /> Use SSL: '''Yes'''<br /> Authentication: '''Password'''<br /> Server Port: '''587'''<br /> <br /> * Select '''Done''' at the top-right.<br /> <br /> [[File:Iphone_mail_confirm_1.png]]<br /> &lt;br&gt;________________________________________________________________________________________________________________&lt;br&gt;<br /> [[File:Iphone_mail_confirm_2.png]]<br /> &lt;br&gt;________________________________________________________________________________________________________________&lt;br&gt;<br /> [[File:Iphone_mail_confirm_3.png]]<br /> &lt;br&gt;________________________________________________________________________________________________________________&lt;br&gt;<br /> [[File:Iphone_mail_confirm_4.png]]<br /> &lt;br&gt;________________________________________________________________________________________________________________&lt;br&gt;<br /> [[File:Iphone_mail_confirm_5.png]]<br /> &lt;br&gt;________________________________________________________________________________________________________________&lt;br&gt;<br /> [[File:Iphone_mail_confirm_6.png]]<br /> <br /> == How to Setup Addresses (CardDAV) ==<br /> <br /> * Open the '''Settings''' app<br /> * Select '''Mail, Contacts, Calendars'''<br /> * Select '''Add account...'''<br /> * Select '''Other'''<br /> * Select '''Add CardDAV Account'''<br /> * Fill in the fields:<br /> Hostname: '''mail.ncf.ca'''<br /> Username: '''ab123''' (eg. fill in your own accountID)<br /> Password: (fill in your NCF account password)<br /> Description: '''NCF Addressbook'''<br /> <br /> * And you're done!<br /> <br /> All your Zimbra addressbooks will be available on the iPhone.<br /> <br /> [[File:Iphone_carddav_1.png]]<br /> <br /> <br /> == How to Setup Calendaring (CalDAV) ==<br /> <br /> * Open the '''Settings''' app<br /> * Select '''Mail, Contacts, Calendars'''<br /> * Select '''Add account...'''<br /> * Select '''Other'''<br /> * Select '''Add CalDAV Account'''<br /> * Fill in the fields:<br /> Hostname: '''mail.ncf.ca'''<br /> Username: '''ab123''' (eg. fill in your own accountID)<br /> Password: (fill in your NCF account password)<br /> Description: '''NCF Calendars'''<br /> <br /> * And you're done!<br /> <br /> All your Zimbra calendars will be available on the iPhone.<br /> <br /> [[File:Iphone_caldav_1.png]]<br /> &lt;br&gt;________________________________________________________________________________________________________________&lt;br&gt;<br /> [[File:Iphone_caldav_2.png]]<br /> <br /> [[Category: Email]]<br /> [[Category: Apple]]</div>

Fs881 https://help.ncf.ca/index.php?title=IPhone&diff=7005 2019-08-14T17:37:34Z

<p>Fs881: /* How to Setup Calendaring (CalDAV) */</p> <hr /> <div>These instructions will lead you through setting up Apple Mail for POP/SSL.<br /> <br /> == How to Setup Mail ==<br /> <br /> * Open the '''Settings''' app<br /> * Select '''Mail, Contacts, Calendars'''<br /> * Select '''Add account...'''<br /> * Select '''Other'''<br /> * Select '''Add Mail Account'''<br /> * Fill in your name, email address, and [[password]]<br /> * Fill in the same '''Hostname/Username/Password''' for '''both incoming and outgoing'''<br /> <br /> * And you're done!<br /> * If you have network access, the phone will verify the account and it will be ready for use immediately.<br /> <br /> ==Set-up screenshots==<br /> [[File:Iphone_mail_1.png]]<br /> &lt;br&gt;________________________________________________________________________________________________________________&lt;br&gt;<br /> [[File:Iphone_mail_2.png]]<br /> &lt;br&gt;________________________________________________________________________________________________________________&lt;br&gt;<br /> [[File:Iphone_mail_3.png]]<br /> &lt;br&gt;________________________________________________________________________________________________________________&lt;br&gt;<br /> [[File:Iphone_mail_4.png]]<br /> &lt;br&gt;________________________________________________________________________________________________________________&lt;br&gt;<br /> [[File:Iphone_mail_5.png]]<br /> <br /> === Confirm Mail Settings ===<br /> If you're having trouble, it may be that the initial setup process did not autodetect the correct settings for the mail server. Follow these steps to confirm your mail account is setup correctly.<br /> <br /> '''Note: These instructions and screenshots are for iOS8.'''<br /> <br /> * Open the '''Settings''' app<br /> * Select '''Mail, Contacts, Calendars'''<br /> * Select the NCF mail account<br /> * Select '''Account ab123@ncf.ca'''<br /> * Confirm that '''Incoming Mail Server''' has the following settings:<br /> Host Name: '''mail.ncf.ca'''<br /> Username: '''ab123''' (eg. your NCF accountID)<br /> Password: (your NCF account password)<br /> <br /> * Select '''Advanced'''<br /> * Confirm that '''Incoming Settings''' has the following settings:<br /> Use SSL: '''Yes'''<br /> Authentication: '''Password'''<br /> IMAP Path Prefix: '''/'''<br /> Server Port: '''993'''<br /> <br /> * Select '''&lt; Account''' at the top-left to return to the main account settings<br /> * Select '''SMTP mail.ncf.ca&gt;'''<br /> * Select '''mail.ncf.ca''' if there is more than one mail server (this step may not appear for you)<br /> * Confirm the following settings:<br /> Host Name: '''mail.ncf.ca'''<br /> Username: '''ab123''' (eg. your NCF AccountID)<br /> Password: (your NCF account password)<br /> Use SSL: '''Yes'''<br /> Authentication: '''Password'''<br /> Server Port: '''587'''<br /> <br /> * Select '''Done''' at the top-right.<br /> <br /> [[File:Iphone_mail_confirm_1.png]]<br /> &lt;br&gt;________________________________________________________________________________________________________________&lt;br&gt;<br /> [[File:Iphone_mail_confirm_2.png]]<br /> &lt;br&gt;________________________________________________________________________________________________________________&lt;br&gt;<br /> [[File:Iphone_mail_confirm_3.png]]<br /> &lt;br&gt;________________________________________________________________________________________________________________&lt;br&gt;<br /> [[File:Iphone_mail_confirm_4.png]]<br /> &lt;br&gt;________________________________________________________________________________________________________________&lt;br&gt;<br /> [[File:Iphone_mail_confirm_5.png]]<br /> &lt;br&gt;________________________________________________________________________________________________________________&lt;br&gt;<br /> [[File:Iphone_mail_confirm_6.png]]<br /> <br /> == How to Setup Addresses (CardDAV) ==<br /> <br /> * Open the '''Settings''' app<br /> * Select '''Mail, Contacts, Calendars'''<br /> * Select '''Add account...'''<br /> * Select '''Other'''<br /> * Select '''Add CardDAV Account'''<br /> * Fill in the fields:<br /> Hostname: '''mail.ncf.ca'''<br /> Username: '''ab123''' (eg. fill in your own accountID)<br /> Password: (fill in your NCF account password)<br /> Description: '''NCF Addressbook'''<br /> <br /> * And you're done!<br /> <br /> All your Zimbra addressbooks will be available on the iPhone.<br /> <br /> [[File:Iphone_carddav_1.png]]<br /> <br /> <br /> == How to Setup Calendaring (CalDAV) ==<br /> <br /> * Open the '''Settings''' app<br /> * Select '''Mail, Contacts, Calendars'''<br /> * Select '''Add account...'''<br /> * Select '''Other'''<br /> * Select '''Add CalDAV Account'''<br /> * Fill in the fields:<br /> Hostname: '''mail.ncf.ca'''<br /> Username: '''ab123''' (eg. fill in your own accountID)<br /> Password: (fill in your NCF account password)<br /> Description: '''NCF Calendars'''<br /> <br /> * And you're done!<br /> <br /> All your Zimbra calendars will be available on the iPhone.<br /> <br /> [[File:Iphone_caldav_1.png]]<br /> &lt;br&gt;________________________________________________________________________________________________________________&lt;br&gt;<br /> [[File:Iphone_caldav_2.png]]<br /> <br /> [[Category: Email]]<br /> [[Category: Apple]]</div>

Fs881 https://help.ncf.ca/index.php?title=Template:My_Account_Options&diff=5634 2018-08-15T17:09:14Z

<p>Fs881: </p> <hr /> <div>&lt;div class=&quot;ncfbox w-25 min-w-20rem ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;My Account Options&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> * [https://www.ncf.ca/ncf/home/zimbra.jsp Get my NCF WebMail - Zimbra]<br /> * [https://www.ncf.ca/ncf/home/tools/preferences.jsp Change my Account Preferences]<br /> * [https://www.ncf.ca/ncf/home/tools/password.jsp Change my NCF Password]<br /> * [https://www.ncf.ca/ncf/home/tools/showAccount.jsp Make a Payment or Donation]<br /> * [https://www.ncf.ca/ncf/support/officeMsgMgr.jsp Check my Open Tickets]<br /> * [https://www.ncf.ca/ncf/home/tools/notificationsLog.jsp View my Notification Log]<br /> * [https://www.ncf.ca/ncf/donate/renew.jsp Renew My Account]<br /> &lt;hr /&gt;<br /> '''DSL Account Links'''&lt;br&gt;<br /> * [https://www.ncf.ca/ncf/home/tools/dslStatement.jsp My DSL Statement]<br /> * [https://www.ncf.ca/ncf/home/tools/dslUsage.jsp My DSL Usage]<br /> * [https://www.ncf.ca/ncf/home/tools/dslLineStats.jsp My DSL Line Statistics]<br /> * [https://www.ncf.ca/ncf/home/tools/authLogHome.jsp My DSL Authentication Log &amp; Session]<br /> * [http://speedtest.ncf.ca NCF Speedtest]<br /> * [http://peakuse.ncf.ca Peak Usage Calculator]<br /> &lt;/div&gt;<br /> &lt;/div&gt;</div>

Fs881 https://help.ncf.ca/index.php?title=Template:My_Support_Options&diff=5627 2018-08-08T16:56:09Z

<p>Fs881: </p> <hr /> <div>&lt;div class=&quot;ncfbox w-25 min-w-20rem ncfboxborder ncfright&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;My Support Options&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> # Consult the relevant Help Wiki Pages<br /> # Ask the [https://www.ncf.ca/ncf/dg/index.jsp?dg=82 &quot;Help Desk - DSL only&quot; Discussion Group] for DSL issues<br /> # Ask the [https://www.ncf.ca/ncf/dg/index.jsp?dg=1 &quot;Help Desk - non(!)-DSL&quot; Discussion Group] for non-DSL issues<br /> # Create a support ticket with the Help Desk:<br /> #* Send an [https://www.ncf.ca/ncf/support/officeMsg.jsp Office Message]; or<br /> #* Email [mailto:support@ncf.ca support@ncf.ca]; or <br /> #* Call [tel:613-721-1773 613-721-1773] x0<br /> # [https://goo.gl/maps/pJSsdG5zmyz Visit the NCF Office]<br /> &lt;/div&gt;<br /> &lt;/div&gt;</div>

Fs881 https://help.ncf.ca/index.php?title=Template:DSL_Main&diff=4859 2018-07-18T17:56:24Z

<p>Fs881: </p> <hr /> <div>&lt;div class=&quot;ncfrow&quot;&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;Modem&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> *[[NCF DSL Rates]]<br /> *[http://speedtest.ncf.ca/main/base/speedtest/ speedtest.ncf.ca]<br /> *[[Modem manuals (DSL)]]<br /> *[[Alternatives to DSL]]<br /> *[[Dry copper]]<br /> *[[Modem modes (DSL)]]<br /> *[[Router Configuration]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;Troubleshooting&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> *[[DSL speed]]<br /> *[[About WiFi]]<br /> *[https://www.ncf.ca/ncf/dg/index.jsp?dg=82 Help Desk - DSL only]<br /> *[[About DSL modem lights]]<br /> *[[Modem Configuration (DSL)]]<br /> *[[Restart your modem periodically]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;NCF&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> *[[Best Of Free Windows Software]]<br /> *[[Browsers]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;The Internet&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcenter&quot;&gt;<br /> *[[Misfortune Cookie vulnerability of TP-Link modem/router]]<br /> *[[All in One - System Rescue Toolkit]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;My Account &amp; Membership&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> * [[Account &amp; Membership]]<br /> * [https://www.ncf.ca/ncf/home/tools/preferences.jsp Account Preferences]<br /> * [https://www.ncf.ca/ncf/home/tools/password.jsp Change Password]<br /> * [https://www.ncf.ca/ncf/donate/renew.jsp Renew Account]<br /> * [https://www.ncf.ca/ncf/home/tools/showAccount.jsp Donation or Payment]<br /> * [https://www.ncf.ca/ncf/support/officeMsgMgr.jsp Check Open Tickets]<br /> * [https://www.ncf.ca/ncf/home/tools/notificationsLog.jsp Notification Log]<br /> *[[Email]]<br /> *[[Zimbra]] - NCF's webmail<br /> &lt;hr&gt;<br /> '''DSL Account Links'''&lt;br&gt;<br /> <br /> * [https://www.ncf.ca/ncf/home/tools/dslStatement.jsp DSL Statement]<br /> * [https://www.ncf.ca/ncf/home/tools/dslUsage.jsp DSL Usage]<br /> * [https://www.ncf.ca/ncf/home/tools/dslLineStats.jsp DSL Line Statistics]<br /> * [https://www.ncf.ca/ncf/home/tools/authLogHome.jsp DSL Authentication Log]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;/div&gt;</div>

Fs881 https://help.ncf.ca/index.php?title=Template:DSL_Main&diff=4858 2018-07-18T17:54:00Z

<p>Fs881: </p> <hr /> <div>&lt;div class=&quot;ncfrow&quot;&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;Modem&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> *[[NCF DSL Rates]]<br /> *[http://speedtest.ncf.ca/main/base/speedtest/ speedtest.ncf.ca]<br /> *[[Modem manuals (DSL)]]<br /> *[[Alternatives to DSL]]<br /> *[[Dry copper]]<br /> *[[Modem modes (DSL)]]<br /> *[[Router Configuration]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;Troubleshooting&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> *[[DSL speed]]<br /> *[[About WiFi]]<br /> *[https://www.ncf.ca/ncf/dg/index.jsp?dg=82 Help Desk - DSL only]<br /> *[[About DSL modem lights]]<br /> *[[Modem Configuration (DSL)]]<br /> *[[Restart your modem periodically]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;NCF&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> *[[Best Of Free Windows Software]]<br /> *[[Browsers]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;The Internet&lt;/div&gt;<br /> &lt;div class=&quot;ncfcenter&quot;&gt;<br /> *[[Misfortune Cookie vulnerability of TP-Link modem/router]]<br /> *[[All in One - System Rescue Toolkit]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;My Account &amp; Membership&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> * [[Account &amp; Membership]]<br /> * [https://www.ncf.ca/ncf/home/tools/preferences.jsp Account Preferences]<br /> * [https://www.ncf.ca/ncf/home/tools/password.jsp Change Password]<br /> * [https://www.ncf.ca/ncf/donate/renew.jsp Renew Account]<br /> * [https://www.ncf.ca/ncf/home/tools/showAccount.jsp Donation or Payment]<br /> * [https://www.ncf.ca/ncf/support/officeMsgMgr.jsp Check Open Tickets]<br /> * [https://www.ncf.ca/ncf/home/tools/notificationsLog.jsp Notification Log]<br /> *[[Email]]<br /> *[[Zimbra]] - NCF's webmail<br /> &lt;hr&gt;<br /> '''DSL Account Links'''&lt;br&gt;<br /> <br /> * [https://www.ncf.ca/ncf/home/tools/dslStatement.jsp DSL Statement]<br /> * [https://www.ncf.ca/ncf/home/tools/dslUsage.jsp DSL Usage]<br /> * [https://www.ncf.ca/ncf/home/tools/dslLineStats.jsp DSL Line Statistics]<br /> * [https://www.ncf.ca/ncf/home/tools/authLogHome.jsp DSL Authentication Log]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;/div&gt;</div>

Fs881 https://help.ncf.ca/index.php?title=Template:DSL_Main&diff=4857 2018-07-18T17:48:16Z

<p>Fs881: </p> <hr /> <div>&lt;div class=&quot;ncfrow&quot;&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;Modem&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> *[[NCF DSL Rates]]<br /> *[http://speedtest.ncf.ca/main/base/speedtest/ speedtest.ncf.ca]<br /> *[[Modem manuals (DSL)]]<br /> *[[Alternatives to DSL]]<br /> *[[Dry copper]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;Troubleshooting&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> *[[DSL speed]]<br /> *[[About WiFi]]<br /> *[https://www.ncf.ca/ncf/dg/index.jsp?dg=82 Help Desk - DSL only]<br /> *[[About DSL modem lights]]<br /> *[[Modem Configuration (DSL)]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;NCF&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> *[[Best Of Free Windows Software]]<br /> *[[Browsers]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;The Internet&lt;/div&gt;<br /> &lt;div class=&quot;ncfcenter&quot;&gt;<br /> *[[Misfortune Cookie vulnerability of TP-Link modem/router]]<br /> *[[All in One - System Rescue Toolkit]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;My Account &amp; Membership&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> * [[Account &amp; Membership]]<br /> * [https://www.ncf.ca/ncf/home/tools/preferences.jsp Account Preferences]<br /> * [https://www.ncf.ca/ncf/home/tools/password.jsp Change Password]<br /> * [https://www.ncf.ca/ncf/donate/renew.jsp Renew Account]<br /> * [https://www.ncf.ca/ncf/home/tools/showAccount.jsp Donation or Payment]<br /> * [https://www.ncf.ca/ncf/support/officeMsgMgr.jsp Check Open Tickets]<br /> * [https://www.ncf.ca/ncf/home/tools/notificationsLog.jsp Notification Log]<br /> *[[Email]]<br /> *[[Zimbra]] - NCF's webmail<br /> &lt;hr&gt;<br /> '''DSL Account Links'''&lt;br&gt;<br /> <br /> * [https://www.ncf.ca/ncf/home/tools/dslStatement.jsp DSL Statement]<br /> * [https://www.ncf.ca/ncf/home/tools/dslUsage.jsp DSL Usage]<br /> * [https://www.ncf.ca/ncf/home/tools/dslLineStats.jsp DSL Line Statistics]<br /> * [https://www.ncf.ca/ncf/home/tools/authLogHome.jsp DSL Authentication Log]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;/div&gt;</div>

Fs881 https://help.ncf.ca/index.php?title=Template:DSL_Main&diff=4856 2018-07-18T17:46:09Z

<p>Fs881: </p> <hr /> <div>&lt;div class=&quot;ncfrow&quot;&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;Modem&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> *[[NCF DSL Rates]]<br /> *[http://speedtest.ncf.ca/main/base/speedtest/ speedtest.ncf.ca]<br /> *[[Modem manuals (DSL)]]<br /> *[[Alternatives to DSL]]<br /> *[[Dry copper]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;Troubleshooting&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> *[[Email]]<br /> *[[Zimbra]] - NCF's webmail<br /> <br /> *[[DSL speed]]<br /> *[[About WiFi]]<br /> *[https://www.ncf.ca/ncf/dg/index.jsp?dg=82 Help Desk - DSL only]<br /> *[[About DSL modem lights]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;NCF&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> *[[Best Of Free Windows Software]]<br /> *[[Browsers]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;The Internet&lt;/div&gt;<br /> &lt;div class=&quot;ncfcenter&quot;&gt;<br /> *[[Misfortune Cookie vulnerability of TP-Link modem/router]]<br /> *[[All in One - System Rescue Toolkit]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;My Account &amp; Membership&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> * [[Account &amp; Membership]]<br /> * [https://www.ncf.ca/ncf/home/tools/preferences.jsp Account Preferences]<br /> * [https://www.ncf.ca/ncf/home/tools/password.jsp Change Password]<br /> * [https://www.ncf.ca/ncf/donate/renew.jsp Renew Account]<br /> * [https://www.ncf.ca/ncf/home/tools/showAccount.jsp Donation or Payment]<br /> * [https://www.ncf.ca/ncf/support/officeMsgMgr.jsp Check Open Tickets]<br /> * [https://www.ncf.ca/ncf/home/tools/notificationsLog.jsp Notification Log]<br /> &lt;hr&gt;<br /> '''DSL Account Links'''&lt;br&gt;<br /> <br /> * [https://www.ncf.ca/ncf/home/tools/dslStatement.jsp DSL Statement]<br /> * [https://www.ncf.ca/ncf/home/tools/dslUsage.jsp DSL Usage]<br /> * [https://www.ncf.ca/ncf/home/tools/dslLineStats.jsp DSL Line Statistics]<br /> * [https://www.ncf.ca/ncf/home/tools/authLogHome.jsp DSL Authentication Log]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;/div&gt;</div>

Fs881 https://help.ncf.ca/index.php?title=Template:DSL_Main&diff=4855 2018-07-18T17:41:35Z

<p>Fs881: </p> <hr /> <div>&lt;div class=&quot;ncfrow&quot;&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;Modem&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> *[[NCF DSL Rates]]<br /> *[http://speedtest.ncf.ca/main/base/speedtest/ speedtest.ncf.ca]<br /> *[[Modem manuals (DSL)]]<br /> *[[Alternatives to DSL]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;Troubleshooting&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> *[[Email]]<br /> *[[Zimbra]] - NCF's webmail<br /> <br /> *[[DSL speed]]<br /> *[[About WiFi]]<br /> *[https://www.ncf.ca/ncf/dg/index.jsp?dg=82 Help Desk - DSL only]<br /> *[[About DSL modem lights]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;NCF&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> *[[Best Of Free Windows Software]]<br /> *[[Browsers]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;The Internet&lt;/div&gt;<br /> &lt;div class=&quot;ncfcenter&quot;&gt;<br /> *[[Misfortune Cookie vulnerability of TP-Link modem/router]]<br /> *[[All in One - System Rescue Toolkit]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;My Account &amp; Membership&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> * [[Account &amp; Membership]]<br /> * [https://www.ncf.ca/ncf/home/tools/preferences.jsp Account Preferences]<br /> * [https://www.ncf.ca/ncf/home/tools/password.jsp Change Password]<br /> * [https://www.ncf.ca/ncf/donate/renew.jsp Renew Account]<br /> * [https://www.ncf.ca/ncf/home/tools/showAccount.jsp Donation or Payment]<br /> * [https://www.ncf.ca/ncf/support/officeMsgMgr.jsp Check Open Tickets]<br /> * [https://www.ncf.ca/ncf/home/tools/notificationsLog.jsp Notification Log]<br /> &lt;hr&gt;<br /> '''DSL Account Links'''&lt;br&gt;<br /> <br /> * [https://www.ncf.ca/ncf/home/tools/dslStatement.jsp DSL Statement]<br /> * [https://www.ncf.ca/ncf/home/tools/dslUsage.jsp DSL Usage]<br /> * [https://www.ncf.ca/ncf/home/tools/dslLineStats.jsp DSL Line Statistics]<br /> * [https://www.ncf.ca/ncf/home/tools/authLogHome.jsp DSL Authentication Log]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;/div&gt;</div>

Fs881 https://help.ncf.ca/index.php?title=Template:DSL_Main&diff=4854 2018-07-18T17:37:53Z

<p>Fs881: </p> <hr /> <div>&lt;div class=&quot;ncfrow&quot;&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;Modem&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> *[[NCF DSL Rates]]<br /> *[http://speedtest.ncf.ca/main/base/speedtest/ speedtest.ncf.ca]<br /> *[[Modem manuals (DSL)]]<br /> *[[Alternatives to DSL]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;Troubleshooting&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> * [[Email]]<br /> * [[Zimbra]] - NCF's webmail<br /> <br /> * [[DSL speed]]<br /> * [[About WiFi]]<br /> * [https://www.ncf.ca/ncf/dg/index.jsp?dg=82 Help Desk - DSL only]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;NCF&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> *[[Best Of Free Windows Software]]<br /> *[[Browsers]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;The Internet&lt;/div&gt;<br /> &lt;div class=&quot;ncfcenter&quot;&gt;<br /> *[[Misfortune Cookie vulnerability of TP-Link modem/router]]<br /> *[[All in One - System Rescue Toolkit]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;My Account &amp; Membership&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> * [[Account &amp; Membership]]<br /> * [https://www.ncf.ca/ncf/home/tools/preferences.jsp Account Preferences]<br /> * [https://www.ncf.ca/ncf/home/tools/password.jsp Change Password]<br /> * [https://www.ncf.ca/ncf/donate/renew.jsp Renew Account]<br /> * [https://www.ncf.ca/ncf/home/tools/showAccount.jsp Donation or Payment]<br /> * [https://www.ncf.ca/ncf/support/officeMsgMgr.jsp Check Open Tickets]<br /> * [https://www.ncf.ca/ncf/home/tools/notificationsLog.jsp Notification Log]<br /> &lt;hr&gt;<br /> '''DSL Account Links'''&lt;br&gt;<br /> <br /> * [https://www.ncf.ca/ncf/home/tools/dslStatement.jsp DSL Statement]<br /> * [https://www.ncf.ca/ncf/home/tools/dslUsage.jsp DSL Usage]<br /> * [https://www.ncf.ca/ncf/home/tools/dslLineStats.jsp DSL Line Statistics]<br /> * [https://www.ncf.ca/ncf/home/tools/authLogHome.jsp DSL Authentication Log]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;/div&gt;</div>

Fs881 https://help.ncf.ca/index.php?title=Template:DSL_Main&diff=4853 2018-07-18T17:37:03Z

<p>Fs881: </p> <hr /> <div>&lt;div class=&quot;ncfrow&quot;&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;Modem&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> *[[NCF DSL Rates]]<br /> *[http://speedtest.ncf.ca/main/base/speedtest/ speedtest.ncf.ca]<br /> *[[Modem manuals (DSL)]]<br /> *[[Alternatives to DSL]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;Troubleshooting&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> * [[Email]]<br /> * [[Zimbra]] - NCF's webmail system<br /> <br /> * [[DSL speed]]<br /> * [[About WiFi]]<br /> * [https://www.ncf.ca/ncf/dg/index.jsp?dg=82 Help Desk - DSL only]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;NCF&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> *[[Best Of Free Windows Software]]<br /> *[[Browsers]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;The Internet&lt;/div&gt;<br /> &lt;div class=&quot;ncfcenter&quot;&gt;<br /> *[[Misfortune Cookie vulnerability of TP-Link modem/router]]<br /> *[[All in One - System Rescue Toolkit]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;My Account &amp; Membership&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> * [[Account &amp; Membership]]<br /> * [https://www.ncf.ca/ncf/home/tools/preferences.jsp Account Preferences]<br /> * [https://www.ncf.ca/ncf/home/tools/password.jsp Change Password]<br /> * [https://www.ncf.ca/ncf/donate/renew.jsp Renew Account]<br /> * [https://www.ncf.ca/ncf/home/tools/showAccount.jsp Donation or Payment]<br /> * [https://www.ncf.ca/ncf/support/officeMsgMgr.jsp Check Open Tickets]<br /> * [https://www.ncf.ca/ncf/home/tools/notificationsLog.jsp Notification Log]<br /> &lt;hr&gt;<br /> '''DSL Account Links'''&lt;br&gt;<br /> <br /> * [https://www.ncf.ca/ncf/home/tools/dslStatement.jsp DSL Statement]<br /> * [https://www.ncf.ca/ncf/home/tools/dslUsage.jsp DSL Usage]<br /> * [https://www.ncf.ca/ncf/home/tools/dslLineStats.jsp DSL Line Statistics]<br /> * [https://www.ncf.ca/ncf/home/tools/authLogHome.jsp DSL Authentication Log]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;/div&gt;</div>

Fs881 https://help.ncf.ca/index.php?title=Template:DSL_Main&diff=4852 2018-07-18T17:36:40Z

<p>Fs881: </p> <hr /> <div>&lt;div class=&quot;ncfrow&quot;&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;Modem&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> *[[NCF DSL Rates]]<br /> *[http://speedtest.ncf.ca/main/base/speedtest/ speedtest.ncf.ca]<br /> *[[Modem manuals (DSL)]]<br /> *[[Alternatives to DSL]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;Troubleshooting&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> * [[Email]]<br /> * [[Zimbra]] - NCF's webmail system<br /> <br /> * [[DSL speed]]<br /> * [[About WiFi]]<br /> * [[https://www.ncf.ca/ncf/dg/index.jsp?dg=82 Help Desk - DSL only]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;NCF&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> *[[Best Of Free Windows Software]]<br /> *[[Browsers]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;The Internet&lt;/div&gt;<br /> &lt;div class=&quot;ncfcenter&quot;&gt;<br /> *[[Misfortune Cookie vulnerability of TP-Link modem/router]]<br /> *[[All in One - System Rescue Toolkit]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;My Account &amp; Membership&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> * [[Account &amp; Membership]]<br /> * [https://www.ncf.ca/ncf/home/tools/preferences.jsp Account Preferences]<br /> * [https://www.ncf.ca/ncf/home/tools/password.jsp Change Password]<br /> * [https://www.ncf.ca/ncf/donate/renew.jsp Renew Account]<br /> * [https://www.ncf.ca/ncf/home/tools/showAccount.jsp Donation or Payment]<br /> * [https://www.ncf.ca/ncf/support/officeMsgMgr.jsp Check Open Tickets]<br /> * [https://www.ncf.ca/ncf/home/tools/notificationsLog.jsp Notification Log]<br /> &lt;hr&gt;<br /> '''DSL Account Links'''&lt;br&gt;<br /> <br /> * [https://www.ncf.ca/ncf/home/tools/dslStatement.jsp DSL Statement]<br /> * [https://www.ncf.ca/ncf/home/tools/dslUsage.jsp DSL Usage]<br /> * [https://www.ncf.ca/ncf/home/tools/dslLineStats.jsp DSL Line Statistics]<br /> * [https://www.ncf.ca/ncf/home/tools/authLogHome.jsp DSL Authentication Log]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;/div&gt;</div>

Fs881 https://help.ncf.ca/index.php?title=Template:DSL_Main&diff=4851 2018-07-18T17:35:08Z

<p>Fs881: </p> <hr /> <div>&lt;div class=&quot;ncfrow&quot;&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;Modem&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> *[[NCF DSL Rates]]<br /> *[http://speedtest.ncf.ca/main/base/speedtest/ speedtest.ncf.ca]<br /> *[[Modem manuals (DSL)]]<br /> *[[Alternatives to DSL]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;Troubleshooting&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> * [[Email]]<br /> * [[Zimbra]] - NCF's webmail system<br /> <br /> * [[DSL speed]]<br /> * [[About WiFi]]<br /> * [[https://www.ncf.ca/ncf/dg/index.jsp?dg=82]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;NCF&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> *[[Best Of Free Windows Software]]<br /> *[[Browsers]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;The Internet&lt;/div&gt;<br /> &lt;div class=&quot;ncfcenter&quot;&gt;<br /> *[[Misfortune Cookie vulnerability of TP-Link modem/router]]<br /> *[[All in One - System Rescue Toolkit]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;My Account &amp; Membership&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> * [[Account &amp; Membership]]<br /> * [https://www.ncf.ca/ncf/home/tools/preferences.jsp Account Preferences]<br /> * [https://www.ncf.ca/ncf/home/tools/password.jsp Change Password]<br /> * [https://www.ncf.ca/ncf/donate/renew.jsp Renew Account]<br /> * [https://www.ncf.ca/ncf/home/tools/showAccount.jsp Donation or Payment]<br /> * [https://www.ncf.ca/ncf/support/officeMsgMgr.jsp Check Open Tickets]<br /> * [https://www.ncf.ca/ncf/home/tools/notificationsLog.jsp Notification Log]<br /> &lt;hr&gt;<br /> '''DSL Account Links'''&lt;br&gt;<br /> <br /> * [https://www.ncf.ca/ncf/home/tools/dslStatement.jsp My DSL Statement]<br /> * [https://www.ncf.ca/ncf/home/tools/dslUsage.jsp My DSL Usage]<br /> * [https://www.ncf.ca/ncf/home/tools/dslLineStats.jsp My DSL Line Statistics]<br /> * [https://www.ncf.ca/ncf/home/tools/authLogHome.jsp My DSL Authentication Log]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;/div&gt;</div>

Fs881 https://help.ncf.ca/index.php?title=Template:DSL_Main&diff=4850 2018-07-18T17:34:46Z

<p>Fs881: </p> <hr /> <div>&lt;div class=&quot;ncfrow&quot;&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;Modem&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> *[[NCF DSL Rates]]<br /> *[http://speedtest.ncf.ca/main/base/speedtest/ speedtest.ncf.ca]<br /> *[[Modem manuals (DSL)]]<br /> *[[Alternatives to DSL]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;Troubleshooting&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> * [[Email]]<br /> * [[Zimbra]] - NCF's webmail system<br /> <br /> * [[DSL speed]]<br /> * [[About WiFi]]<br /> * [https://www.ncf.ca/ncf/dg/index.jsp?dg=82]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;NCF&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> *[[Best Of Free Windows Software]]<br /> *[[Browsers]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;The Internet&lt;/div&gt;<br /> &lt;div class=&quot;ncfcenter&quot;&gt;<br /> *[[Misfortune Cookie vulnerability of TP-Link modem/router]]<br /> *[[All in One - System Rescue Toolkit]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;My Account &amp; Membership&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> * [[Account &amp; Membership]]<br /> * [https://www.ncf.ca/ncf/home/tools/preferences.jsp Account Preferences]<br /> * [https://www.ncf.ca/ncf/home/tools/password.jsp Change Password]<br /> * [https://www.ncf.ca/ncf/donate/renew.jsp Renew Account]<br /> * [https://www.ncf.ca/ncf/home/tools/showAccount.jsp Donation or Payment]<br /> * [https://www.ncf.ca/ncf/support/officeMsgMgr.jsp Check Open Tickets]<br /> * [https://www.ncf.ca/ncf/home/tools/notificationsLog.jsp Notification Log]<br /> &lt;hr&gt;<br /> '''DSL Account Links'''&lt;br&gt;<br /> <br /> * [https://www.ncf.ca/ncf/home/tools/dslStatement.jsp My DSL Statement]<br /> * [https://www.ncf.ca/ncf/home/tools/dslUsage.jsp My DSL Usage]<br /> * [https://www.ncf.ca/ncf/home/tools/dslLineStats.jsp My DSL Line Statistics]<br /> * [https://www.ncf.ca/ncf/home/tools/authLogHome.jsp My DSL Authentication Log]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;/div&gt;</div>

Fs881 https://help.ncf.ca/index.php?title=Template:DSL_Main&diff=4849 2018-07-18T17:32:10Z

<p>Fs881: </p> <hr /> <div>&lt;div class=&quot;ncfrow&quot;&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;Modem&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> *[[NCF DSL Rates]]<br /> *[http://speedtest.ncf.ca/main/base/speedtest/ speedtest.ncf.ca]<br /> *[[Modem manuals (DSL)]]<br /> *[[Alternatives to DSL]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;Troubleshooting&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> * [[Email]]<br /> * [[Zimbra]] - NCF's webmail system<br /> <br /> * [[DSL speed]]<br /> * [[About WiFi]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;NCF&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> *[[Best Of Free Windows Software]]<br /> *[[Browsers]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;The Internet&lt;/div&gt;<br /> &lt;div class=&quot;ncfcenter&quot;&gt;<br /> *[[Misfortune Cookie vulnerability of TP-Link modem/router]]<br /> *[[All in One - System Rescue Toolkit]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;My Account &amp; Membership&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> * [[Account &amp; Membership]]<br /> * [https://www.ncf.ca/ncf/home/tools/preferences.jsp Account Preferences]<br /> * [https://www.ncf.ca/ncf/home/tools/password.jsp Change Password]<br /> * [https://www.ncf.ca/ncf/donate/renew.jsp Renew Account]<br /> * [https://www.ncf.ca/ncf/home/tools/showAccount.jsp Donation or Payment]<br /> * [https://www.ncf.ca/ncf/support/officeMsgMgr.jsp Check Open Tickets]<br /> * [https://www.ncf.ca/ncf/home/tools/notificationsLog.jsp Notification Log]<br /> &lt;hr&gt;<br /> '''DSL Account Links'''&lt;br&gt;<br /> <br /> * [https://www.ncf.ca/ncf/home/tools/dslStatement.jsp My DSL Statement]<br /> * [https://www.ncf.ca/ncf/home/tools/dslUsage.jsp My DSL Usage]<br /> * [https://www.ncf.ca/ncf/home/tools/dslLineStats.jsp My DSL Line Statistics]<br /> * [https://www.ncf.ca/ncf/home/tools/authLogHome.jsp My DSL Authentication Log]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;/div&gt;</div>

Fs881 https://help.ncf.ca/index.php?title=Template:DSL_Main&diff=4848 2018-07-18T17:31:06Z

<p>Fs881: </p> <hr /> <div>&lt;div class=&quot;ncfrow&quot;&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;Modem&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> *[[NCF DSL Rates]]<br /> *[http://speedtest.ncf.ca/main/base/speedtest/ speedtest.ncf.ca]<br /> *[[Modem manuals (DSL)]]<br /> *[[Alternatives to DSL]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;Troubleshooting&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> * [[Email]]<br /> * [[Zimbra]] - NCF's webmail system<br /> <br /> * [[DSL speed]]<br /> * [[About WiFi]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;NCF&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> *[[Best Of Free Windows Software]]<br /> *[[Browsers]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;The Internet&lt;/div&gt;<br /> &lt;div class=&quot;ncfcenter&quot;&gt;<br /> *[[Misfortune Cookie vulnerability of TP-Link modem/router]]<br /> *[[All in One - System Rescue Toolkit]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;My Account &amp; Membership&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> * [[Account &amp; Membership]]<br /> * [https://www.ncf.ca/ncf/home/tools/preferences.jsp Account Preferences]<br /> * [https://www.ncf.ca/ncf/home/tools/password.jsp Change My Password]<br /> * [https://www.ncf.ca/ncf/donate/renew.jsp Renew Account]<br /> * [https://www.ncf.ca/ncf/home/tools/showAccount.jsp Make a Donation or Payment]<br /> * [https://www.ncf.ca/ncf/support/officeMsgMgr.jsp Check My Open Tickets]<br /> * [https://www.ncf.ca/ncf/home/tools/notificationsLog.jsp View My Notification Log]<br /> &lt;hr&gt;<br /> '''DSL Account Links'''&lt;br&gt;<br /> <br /> * [https://www.ncf.ca/ncf/home/tools/dslStatement.jsp My DSL Statement]<br /> * [https://www.ncf.ca/ncf/home/tools/dslUsage.jsp My DSL Usage]<br /> * [https://www.ncf.ca/ncf/home/tools/dslLineStats.jsp My DSL Line Statistics]<br /> * [https://www.ncf.ca/ncf/home/tools/authLogHome.jsp My DSL Authentication Log]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;/div&gt;</div>

Fs881 https://help.ncf.ca/index.php?title=Template:DSL_Main&diff=4847 2018-07-18T17:29:05Z

<p>Fs881: </p> <hr /> <div>&lt;div class=&quot;ncfrow&quot;&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;Modem&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> *[[NCF DSL Rates]]<br /> *[http://speedtest.ncf.ca/main/base/speedtest/ speedtest.ncf.ca]<br /> *[[Modem manuals (DSL)]]<br /> *[[Alternatives to DSL]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;Troubleshooting&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> * [[Email]]<br /> * [[Zimbra]] - NCF's webmail system<br /> <br /> * [[DSL speed]]<br /> * [[About WiFi]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;NCF&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> *[[Best Of Free Windows Software]]<br /> *[[Browsers]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;The Internet&lt;/div&gt;<br /> &lt;div class=&quot;ncfcenter&quot;&gt;<br /> *[[Misfortune Cookie vulnerability of TP-Link modem/router]]<br /> *[[All in One - System Rescue Toolkit]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;My Account &amp; Membership&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> * [[Account &amp; Membership]]<br /> * [https://www.ncf.ca/ncf/home/tools/preferences.jsp Change My Account Preferences]<br /> * [https://www.ncf.ca/ncf/home/tools/password.jsp Change My Password]<br /> * [https://www.ncf.ca/ncf/donate/renew.jsp Renew My Account]<br /> * [https://www.ncf.ca/ncf/home/tools/showAccount.jsp Make a Donation or Payment]<br /> * [https://www.ncf.ca/ncf/support/officeMsgMgr.jsp Check My Open Tickets]<br /> * [https://www.ncf.ca/ncf/home/tools/notificationsLog.jsp View My Notification Log]<br /> &lt;hr&gt;<br /> '''DSL Account Links'''&lt;br&gt;<br /> <br /> * [https://www.ncf.ca/ncf/home/tools/dslStatement.jsp My DSL Statement]<br /> * [https://www.ncf.ca/ncf/home/tools/dslUsage.jsp My DSL Usage]<br /> * [https://www.ncf.ca/ncf/home/tools/dslLineStats.jsp My DSL Line Statistics]<br /> * [https://www.ncf.ca/ncf/home/tools/authLogHome.jsp My DSL Authentication Log]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;/div&gt;</div>

Fs881 https://help.ncf.ca/index.php?title=Template:DSL_Main&diff=4846 2018-07-18T17:26:36Z

<p>Fs881: </p> <hr /> <div>&lt;div class=&quot;ncfrow&quot;&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;Modem&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> *[[NCF DSL Rates]]<br /> *[http://speedtest.ncf.ca/main/base/speedtest/ speedtest.ncf.ca]<br /> *[[Modem manuals (DSL)]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;Troubleshooting&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> * [[Email]]<br /> * [[Zimbra]] - NCF's webmail system<br /> <br /> * [[DSL speed]]<br /> * [[About WiFi]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;NCF&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> *[[Best Of Free Windows Software]]<br /> *[[Browsers]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;The Internet&lt;/div&gt;<br /> &lt;div class=&quot;ncfcenter&quot;&gt;<br /> *[[Misfortune Cookie vulnerability of TP-Link modem/router]]<br /> *[[All in One - System Rescue Toolkit]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;My Account &amp; Membership&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> * [[Account &amp; Membership]]<br /> * [https://www.ncf.ca/ncf/home/tools/preferences.jsp Change My Account Preferences]<br /> * [https://www.ncf.ca/ncf/home/tools/password.jsp Change My Password]<br /> * [https://www.ncf.ca/ncf/donate/renew.jsp Renew My Account]<br /> * [https://www.ncf.ca/ncf/home/tools/showAccount.jsp Make a Donation or Payment]<br /> * [https://www.ncf.ca/ncf/support/officeMsgMgr.jsp Check My Open Tickets]<br /> * [https://www.ncf.ca/ncf/home/tools/notificationsLog.jsp View My Notification Log]<br /> &lt;hr&gt;<br /> '''DSL Account Links'''&lt;br&gt;<br /> <br /> * [https://www.ncf.ca/ncf/home/tools/dslStatement.jsp My DSL Statement]<br /> * [https://www.ncf.ca/ncf/home/tools/dslUsage.jsp My DSL Usage]<br /> * [https://www.ncf.ca/ncf/home/tools/dslLineStats.jsp My DSL Line Statistics]<br /> * [https://www.ncf.ca/ncf/home/tools/authLogHome.jsp My DSL Authentication Log]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;/div&gt;</div>

Fs881 https://help.ncf.ca/index.php?title=Template:DSL_Main&diff=4845 2018-07-18T17:26:19Z

<p>Fs881: </p> <hr /> <div>&lt;div class=&quot;ncfrow&quot;&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;Modem&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> *[[NCF DSL Rates]]<br /> *[http://speedtest.ncf.ca/main/base/speedtest/ speedtest.ncf.ca]<br /> *[[Modem_manuals_(DSL)]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;Troubleshooting&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> * [[Email]]<br /> * [[Zimbra]] - NCF's webmail system<br /> <br /> * [[DSL speed]]<br /> * [[About WiFi]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;NCF&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> *[[Best Of Free Windows Software]]<br /> *[[Browsers]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;The Internet&lt;/div&gt;<br /> &lt;div class=&quot;ncfcenter&quot;&gt;<br /> *[[Misfortune Cookie vulnerability of TP-Link modem/router]]<br /> *[[All in One - System Rescue Toolkit]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;My Account &amp; Membership&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> * [[Account &amp; Membership]]<br /> * [https://www.ncf.ca/ncf/home/tools/preferences.jsp Change My Account Preferences]<br /> * [https://www.ncf.ca/ncf/home/tools/password.jsp Change My Password]<br /> * [https://www.ncf.ca/ncf/donate/renew.jsp Renew My Account]<br /> * [https://www.ncf.ca/ncf/home/tools/showAccount.jsp Make a Donation or Payment]<br /> * [https://www.ncf.ca/ncf/support/officeMsgMgr.jsp Check My Open Tickets]<br /> * [https://www.ncf.ca/ncf/home/tools/notificationsLog.jsp View My Notification Log]<br /> &lt;hr&gt;<br /> '''DSL Account Links'''&lt;br&gt;<br /> <br /> * [https://www.ncf.ca/ncf/home/tools/dslStatement.jsp My DSL Statement]<br /> * [https://www.ncf.ca/ncf/home/tools/dslUsage.jsp My DSL Usage]<br /> * [https://www.ncf.ca/ncf/home/tools/dslLineStats.jsp My DSL Line Statistics]<br /> * [https://www.ncf.ca/ncf/home/tools/authLogHome.jsp My DSL Authentication Log]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;/div&gt;</div>

Fs881 https://help.ncf.ca/index.php?title=Template:DSL_Main&diff=4844 2018-07-18T17:25:43Z

<p>Fs881: </p> <hr /> <div>&lt;div class=&quot;ncfrow&quot;&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;Modem&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> *[[NCF DSL Rates]]<br /> *[http://speedtest.ncf.ca/main/base/speedtest/ speedtest.ncf.ca]<br /> *[https://www.ncf.ca/ncf/support/wiki/Modem_manuals_(DSL)]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;Troubleshooting&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> * [[Email]]<br /> * [[Zimbra]] - NCF's webmail system<br /> <br /> * [[DSL speed]]<br /> * [[About WiFi]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;NCF&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> *[[Best Of Free Windows Software]]<br /> *[[Browsers]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;The Internet&lt;/div&gt;<br /> &lt;div class=&quot;ncfcenter&quot;&gt;<br /> *[[Misfortune Cookie vulnerability of TP-Link modem/router]]<br /> *[[All in One - System Rescue Toolkit]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;My Account &amp; Membership&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> * [[Account &amp; Membership]]<br /> * [https://www.ncf.ca/ncf/home/tools/preferences.jsp Change My Account Preferences]<br /> * [https://www.ncf.ca/ncf/home/tools/password.jsp Change My Password]<br /> * [https://www.ncf.ca/ncf/donate/renew.jsp Renew My Account]<br /> * [https://www.ncf.ca/ncf/home/tools/showAccount.jsp Make a Donation or Payment]<br /> * [https://www.ncf.ca/ncf/support/officeMsgMgr.jsp Check My Open Tickets]<br /> * [https://www.ncf.ca/ncf/home/tools/notificationsLog.jsp View My Notification Log]<br /> &lt;hr&gt;<br /> '''DSL Account Links'''&lt;br&gt;<br /> <br /> * [https://www.ncf.ca/ncf/home/tools/dslStatement.jsp My DSL Statement]<br /> * [https://www.ncf.ca/ncf/home/tools/dslUsage.jsp My DSL Usage]<br /> * [https://www.ncf.ca/ncf/home/tools/dslLineStats.jsp My DSL Line Statistics]<br /> * [https://www.ncf.ca/ncf/home/tools/authLogHome.jsp My DSL Authentication Log]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;/div&gt;</div>

Fs881 https://help.ncf.ca/index.php?title=Template:DSL_Main&diff=4843 2018-07-18T17:20:51Z

<p>Fs881: </p> <hr /> <div>&lt;div class=&quot;ncfrow&quot;&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;Modem&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> *[[NCF DSL Rates]]<br /> *[http://speedtest.ncf.ca/main/base/speedtest/ speedtest.ncf.ca]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;Troubleshooting&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> * [[Email]]<br /> * [[Zimbra]] - NCF's webmail system<br /> <br /> * [[DSL speed]]<br /> * [[About WiFi]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;NCF&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> *[[Best Of Free Windows Software]]<br /> *[[Browsers]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;The Internet&lt;/div&gt;<br /> &lt;div class=&quot;ncfcenter&quot;&gt;<br /> *[[Misfortune Cookie vulnerability of TP-Link modem/router]]<br /> *[[All in One - System Rescue Toolkit]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;My Account &amp; Membership&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> * [[Account &amp; Membership]]<br /> * [https://www.ncf.ca/ncf/home/tools/preferences.jsp Change My Account Preferences]<br /> * [https://www.ncf.ca/ncf/home/tools/password.jsp Change My Password]<br /> * [https://www.ncf.ca/ncf/donate/renew.jsp Renew My Account]<br /> * [https://www.ncf.ca/ncf/home/tools/showAccount.jsp Make a Donation or Payment]<br /> * [https://www.ncf.ca/ncf/support/officeMsgMgr.jsp Check My Open Tickets]<br /> * [https://www.ncf.ca/ncf/home/tools/notificationsLog.jsp View My Notification Log]<br /> &lt;hr&gt;<br /> '''DSL Account Links'''&lt;br&gt;<br /> <br /> * [https://www.ncf.ca/ncf/home/tools/dslStatement.jsp My DSL Statement]<br /> * [https://www.ncf.ca/ncf/home/tools/dslUsage.jsp My DSL Usage]<br /> * [https://www.ncf.ca/ncf/home/tools/dslLineStats.jsp My DSL Line Statistics]<br /> * [https://www.ncf.ca/ncf/home/tools/authLogHome.jsp My DSL Authentication Log]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;/div&gt;</div>

Fs881 https://help.ncf.ca/index.php?title=Template:DSL_Main&diff=4842 2018-07-18T17:20:31Z

<p>Fs881: </p> <hr /> <div>&lt;div class=&quot;ncfrow&quot;&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;Modem&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> *[[NCF DSL Rates]]<br /> *[http://speedtest.ncf.ca/main/base/speedtest/ speedtest.ncf.ca]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;Troubleshooting&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> * [[Email]]<br /> * [[Zimbra]] - NCF's webmail system<br /> <br /> * [[DSL speed]]<br /> * [[About Wi-Fi]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;NCF&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> *[[Best Of Free Windows Software]]<br /> *[[Browsers]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;The Internet&lt;/div&gt;<br /> &lt;div class=&quot;ncfcenter&quot;&gt;<br /> *[[Misfortune Cookie vulnerability of TP-Link modem/router]]<br /> *[[All in One - System Rescue Toolkit]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;My Account &amp; Membership&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> * [[Account &amp; Membership]]<br /> * [https://www.ncf.ca/ncf/home/tools/preferences.jsp Change My Account Preferences]<br /> * [https://www.ncf.ca/ncf/home/tools/password.jsp Change My Password]<br /> * [https://www.ncf.ca/ncf/donate/renew.jsp Renew My Account]<br /> * [https://www.ncf.ca/ncf/home/tools/showAccount.jsp Make a Donation or Payment]<br /> * [https://www.ncf.ca/ncf/support/officeMsgMgr.jsp Check My Open Tickets]<br /> * [https://www.ncf.ca/ncf/home/tools/notificationsLog.jsp View My Notification Log]<br /> &lt;hr&gt;<br /> '''DSL Account Links'''&lt;br&gt;<br /> <br /> * [https://www.ncf.ca/ncf/home/tools/dslStatement.jsp My DSL Statement]<br /> * [https://www.ncf.ca/ncf/home/tools/dslUsage.jsp My DSL Usage]<br /> * [https://www.ncf.ca/ncf/home/tools/dslLineStats.jsp My DSL Line Statistics]<br /> * [https://www.ncf.ca/ncf/home/tools/authLogHome.jsp My DSL Authentication Log]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;/div&gt;</div>

Fs881 https://help.ncf.ca/index.php?title=Template:DSL_Main&diff=4841 2018-07-18T17:20:08Z

<p>Fs881: </p> <hr /> <div>&lt;div class=&quot;ncfrow&quot;&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;Modem&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> *[[NCF DSL Rates]]<br /> *[http://speedtest.ncf.ca/main/base/speedtest/ speedtest.ncf.ca]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;Troubleshooting&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> * [[Email]]<br /> * [[Zimbra]] - NCF's webmail system<br /> <br /> * [[DSL speed]]<br /> * [[About WiFi]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;NCF&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> *[[Best Of Free Windows Software]]<br /> *[[Browsers]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;The Internet&lt;/div&gt;<br /> &lt;div class=&quot;ncfcenter&quot;&gt;<br /> *[[Misfortune Cookie vulnerability of TP-Link modem/router]]<br /> *[[All in One - System Rescue Toolkit]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;My Account &amp; Membership&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> * [[Account &amp; Membership]]<br /> * [https://www.ncf.ca/ncf/home/tools/preferences.jsp Change My Account Preferences]<br /> * [https://www.ncf.ca/ncf/home/tools/password.jsp Change My Password]<br /> * [https://www.ncf.ca/ncf/donate/renew.jsp Renew My Account]<br /> * [https://www.ncf.ca/ncf/home/tools/showAccount.jsp Make a Donation or Payment]<br /> * [https://www.ncf.ca/ncf/support/officeMsgMgr.jsp Check My Open Tickets]<br /> * [https://www.ncf.ca/ncf/home/tools/notificationsLog.jsp View My Notification Log]<br /> &lt;hr&gt;<br /> '''DSL Account Links'''&lt;br&gt;<br /> <br /> * [https://www.ncf.ca/ncf/home/tools/dslStatement.jsp My DSL Statement]<br /> * [https://www.ncf.ca/ncf/home/tools/dslUsage.jsp My DSL Usage]<br /> * [https://www.ncf.ca/ncf/home/tools/dslLineStats.jsp My DSL Line Statistics]<br /> * [https://www.ncf.ca/ncf/home/tools/authLogHome.jsp My DSL Authentication Log]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;/div&gt;</div>

Fs881 https://help.ncf.ca/index.php?title=Template:DSL_Main&diff=4840 2018-07-18T17:18:37Z

<p>Fs881: </p> <hr /> <div>&lt;div class=&quot;ncfrow&quot;&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;Modem&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> *[[NCF DSL Rates]]<br /> *[http://speedtest.ncf.ca/main/base/speedtest/ speedtest.ncf.ca]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;Troubleshooting&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> * [[Email]]<br /> * [[Zimbra]] - NCF's webmail system<br /> <br /> * [[DSL_speed]]<br /> * [[About_WiFi]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;NCF&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> *[[Best Of Free Windows Software]]<br /> *[[Browsers]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;The Internet&lt;/div&gt;<br /> &lt;div class=&quot;ncfcenter&quot;&gt;<br /> *[[Misfortune Cookie vulnerability of TP-Link modem/router]]<br /> *[[All in One - System Rescue Toolkit]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;My Account &amp; Membership&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> * [[Account &amp; Membership]]<br /> * [https://www.ncf.ca/ncf/home/tools/preferences.jsp Change My Account Preferences]<br /> * [https://www.ncf.ca/ncf/home/tools/password.jsp Change My Password]<br /> * [https://www.ncf.ca/ncf/donate/renew.jsp Renew My Account]<br /> * [https://www.ncf.ca/ncf/home/tools/showAccount.jsp Make a Donation or Payment]<br /> * [https://www.ncf.ca/ncf/support/officeMsgMgr.jsp Check My Open Tickets]<br /> * [https://www.ncf.ca/ncf/home/tools/notificationsLog.jsp View My Notification Log]<br /> &lt;hr&gt;<br /> '''DSL Account Links'''&lt;br&gt;<br /> <br /> * [https://www.ncf.ca/ncf/home/tools/dslStatement.jsp My DSL Statement]<br /> * [https://www.ncf.ca/ncf/home/tools/dslUsage.jsp My DSL Usage]<br /> * [https://www.ncf.ca/ncf/home/tools/dslLineStats.jsp My DSL Line Statistics]<br /> * [https://www.ncf.ca/ncf/home/tools/authLogHome.jsp My DSL Authentication Log]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;/div&gt;</div>

Fs881 https://help.ncf.ca/index.php?title=Template:DSL_Main&diff=4839 2018-07-18T17:17:11Z

<p>Fs881: </p> <hr /> <div>&lt;div class=&quot;ncfrow&quot;&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;Modem&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> *[[NCF DSL Rates]]<br /> *[http://speedtest.ncf.ca/main/base/speedtest/ speedtest.ncf.ca]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;Troubleshooting&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> * [[Email]]<br /> * [[Zimbra]] - NCF's webmail system<br /> <br /> * [[DSL_speed]]<br /> <br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;NCF&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> *[[Best Of Free Windows Software]]<br /> *[[Browsers]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;The Internet&lt;/div&gt;<br /> &lt;div class=&quot;ncfcenter&quot;&gt;<br /> *[[Misfortune Cookie vulnerability of TP-Link modem/router]]<br /> *[[All in One - System Rescue Toolkit]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;My Account &amp; Membership&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> * [[Account &amp; Membership]]<br /> * [https://www.ncf.ca/ncf/home/tools/preferences.jsp Change My Account Preferences]<br /> * [https://www.ncf.ca/ncf/home/tools/password.jsp Change My Password]<br /> * [https://www.ncf.ca/ncf/donate/renew.jsp Renew My Account]<br /> * [https://www.ncf.ca/ncf/home/tools/showAccount.jsp Make a Donation or Payment]<br /> * [https://www.ncf.ca/ncf/support/officeMsgMgr.jsp Check My Open Tickets]<br /> * [https://www.ncf.ca/ncf/home/tools/notificationsLog.jsp View My Notification Log]<br /> &lt;hr&gt;<br /> '''DSL Account Links'''&lt;br&gt;<br /> <br /> * [https://www.ncf.ca/ncf/home/tools/dslStatement.jsp My DSL Statement]<br /> * [https://www.ncf.ca/ncf/home/tools/dslUsage.jsp My DSL Usage]<br /> * [https://www.ncf.ca/ncf/home/tools/dslLineStats.jsp My DSL Line Statistics]<br /> * [https://www.ncf.ca/ncf/home/tools/authLogHome.jsp My DSL Authentication Log]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;/div&gt;</div>

Fs881 https://help.ncf.ca/index.php?title=Template:DSL_Main&diff=4838 2018-07-18T17:16:02Z

<p>Fs881: </p> <hr /> <div>&lt;div class=&quot;ncfrow&quot;&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;Modem&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> *[[NCF DSL Rates]]<br /> *[http://speedtest.ncf.ca/main/base/speedtest/ speedtest.ncf.ca]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;Troubleshooting&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> * [[Email]]<br /> * [[Zimbra]] - NCF's webmail system<br /> <br /> * [[https://www.ncf.ca/ncf/support/wiki/DSL_speed]]<br /> <br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;NCF&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> *[[Best Of Free Windows Software]]<br /> *[[Browsers]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;The Internet&lt;/div&gt;<br /> &lt;div class=&quot;ncfcenter&quot;&gt;<br /> *[[Misfortune Cookie vulnerability of TP-Link modem/router]]<br /> *[[All in One - System Rescue Toolkit]]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;div class=&quot;ncfbox w-20 ncfboxborder&quot;&gt;<br /> &lt;div class=&quot;ncfboxtitle ncfcenter&quot;&gt;My Account &amp; Membership&lt;/div&gt;<br /> &lt;div class=&quot;ncfboxcontents&quot;&gt;<br /> * [[Account &amp; Membership]]<br /> * [https://www.ncf.ca/ncf/home/tools/preferences.jsp Change My Account Preferences]<br /> * [https://www.ncf.ca/ncf/home/tools/password.jsp Change My Password]<br /> * [https://www.ncf.ca/ncf/donate/renew.jsp Renew My Account]<br /> * [https://www.ncf.ca/ncf/home/tools/showAccount.jsp Make a Donation or Payment]<br /> * [https://www.ncf.ca/ncf/support/officeMsgMgr.jsp Check My Open Tickets]<br /> * [https://www.ncf.ca/ncf/home/tools/notificationsLog.jsp View My Notification Log]<br /> &lt;hr&gt;<br /> '''DSL Account Links'''&lt;br&gt;<br /> <br /> * [https://www.ncf.ca/ncf/home/tools/dslStatement.jsp My DSL Statement]<br /> * [https://www.ncf.ca/ncf/home/tools/dslUsage.jsp My DSL Usage]<br /> * [https://www.ncf.ca/ncf/home/tools/dslLineStats.jsp My DSL Line Statistics]<br /> * [https://www.ncf.ca/ncf/home/tools/authLogHome.jsp My DSL Authentication Log]<br /> &lt;/div&gt;<br /> &lt;/div&gt;<br /> <br /> &lt;/div&gt;</div>

Fs881 https://help.ncf.ca/index.php?title=WiFi&diff=4837 2018-07-18T16:34:24Z

<p>Fs881: </p> <hr /> <div>Most DSL modems sold by NCF are capable of serving as a base station for wireless connections to Wi-Fi-equipped devices.<br /> <br /> The wireless capability can be turned off (disabled) by configuring the modem. If off, the WLAN light will be unlit.<br /> <br /> If enabled, the modem will support wireless connections based on how it has been configured. NCF recommends using the highest security mode that your devices can support; generally, this means WPA2-PSK.<br /> For information about configuring the modem and your computer for wireless, please consult the [[Modem manuals (DSL)|manual for your modem]].<br /> <br /> == NCF configuration ==<br /> SpeedTouch modems with wireless capability configured by NCF are configured with wireless enabled in the highest security mode (WPA-PSK, version WPA2), with the '''default password''', which is '''printed on the label on the bottom of the modem''' or your NCF [[DSL password]].<br /> <br /> TP-Link, Sagemcom &amp; SmartRG modems with wireless capability configured by NCF are also configured with wireless enabled in the highest security mode (WPA-PSK, version WPA2). The default password is your NCF [[DSL password]], which was provided to you on a sheet that came with the modem.<br /> <br /> == Troubleshooting Wireless ==<br /> Most problems with wireless have to do with interference from other wireless or electronic devices, or signal strength problems (e.g., due to obstructions or distance).<br /> <br /> ===Antennae===<br /> As a first step make sure your modem's antennae is installed and that the connection is tight. The antennae should be oriented vertically, too.<br /> <br /> ===Interference===<br /> The most common problem with wireless is intermittent and unexplained dropped connections. This is often caused by interference from other wireless networks in your neighbourhood.<br /> <br /> In North America there are only eleven 802.11n wireless channels available on which to broadcast Wi-Fi signals. If you live in a densely populated area, especially if you live in an apartment building or townhouse complex, there will likely be far more than eleven wireless networks within range of your computer, all competing for channels. You can easily check this on most mobile devices, including laptops, by clicking on the connection icon and then seeing how many networks appear. If there are more than eleven then some interference is almost guaranteed.<br /> <br /> Other than convincing most of your neighbours to turn off their networks, the best strategy is to manually look for a channel that has less interference. Most wireless modems have a default automatic mode, which seems to result in most ending up on channel one. You can manually change the channel by [[DSL modem web interface|signing into the interface]] and going to:<br /> [[File:TP-Link 8950 Change Channel.png|right|thumb|How to change the wireless channel on a TP-Link 8950ND]]<br /> <br /> ;Speedtouch 585<br /> :''Home Network&amp;rarr;WLAN&amp;rarr;Configure&amp;rarr;Channel Selection&amp;rarr;Manual'' and then ''Channel'' and select a new one.<br /> ;TP-Link 8950ND<br /> :''Wireless&amp;rarr;Basic'' and then ''Channel'', select a new one and then ''Save/Apply''.<br /> ;TP-Link 8901G, 8951ND and 8961ND<br /> :''Interface Setup&amp;rarr;Wireless'' and then ''Access Point Settings'' and ''Channel'', select a new one and then ''Save''.<br /> [[File:TP-Link 8901G Change frequency.JPG|right|thumb|How to change the wireless channel on a TP-Link 8901G]]<br /> You will probably have to try out a few before you find one that results in the minimum number of dropped connections. <br /> <br /> In some situations, like apartment buildings, there may be 30 or 40 networks all competing for the same eleven channels. In this case Wi-Fi may be simply unworkable in your location and all devices may just have to be connected by Ethernet cable to access the internet. For hints on this see [[Home wiring (DSL)]].<br /> <br /> ===Signal strength problems===<br /> If you have a good solid signal in some parts of your home but not in others, then obstructions or just distance may be playing a role.<br /> <br /> Large appliances, such as refrigerators, can block Wi-Fi signals if the appliance is between your device and the modem. This can sometimes be resolved easily by moving you and your device from one part of the room to another, by moving your chair or similar solutions.<br /> <br /> If your home is large and you are just running out of range, then a Wi-Fi repeater (also called a range extender) may be required to be located to a middle floor. These can be purchased at most computer supply shops.<br /> <br /> == Using Wi-Fi Analyzers and Changing Wi-Fi Channels==<br /> When troubleshooting inference on Wi-Fi networks (especially 2.4Ghz) it is good to first check to see which channels are busiest at your premise. You can use any of the following tools to make that assessment: <br /> *[https://www.ncf.ca/ncf/support/w/images/6/6e/WiFi_Analyzer_Windows.pdf Wi-Fi Analyzer for Windows]<br /> *[https://www.ncf.ca/ncf/support/w/images/4/43/WiFi_Analyzer_Android.pdf Wi-Fi Analyzer for Android]<br /> *[https://www.ncf.ca/ncf/support/w/images/b/bb/WiFi_Analyzer_IOS_AirPort_Utility.pdf Wi-Fi Analyzer for iOS]<br /> *[http://wifi-radar.tuxfamily.org/ Wi-Fi Radar for Linux]<br /> <br /> ===Changing Wi-Fi Channels===<br /> Once you know which channels are the least busy, you can change your Wi-Fi channel on your modem to potential improve it's signal strength and coverage. The following documents will help you make those changes some of our most commonly used modems:<br /> *[https://www.ncf.ca/ncf/support/w/images/7/79/Changing_Wireless_Channels_on_SmartRG_SR505N.pdf Changing Wi-Fi Channels on SmartRG SR505N]<br /> *[https://www.ncf.ca/ncf/support/w/images/a/a3/Changing_Wireless_Channels_on_TD-W9970.pdf Changing Wi-Fi Channels on TP-Link TD-W9970]<br /> *[https://www.ncf.ca/ncf/support/w/images/0/07/Changing_Wireless_Channels_on_Sagemcom_2864.pdf Changing Wi-Fi Channels on Sagemcom 2864]<br /> <br /> Note: The TP-Link TD-W8951N and TD-W8961ND both automatically change wireless channel to the least congested one. Turning the modem off and on should trigger this change if it's not occurring soon enough. You can confirm this change with the Wi-Fi analyzer tools above.<br /> <br /> ==See also==<br /> *[[Copyright Infringement]]<br /> *[[KRACK Vulnerability]]<br /> <br /> ==External links==<br /> *[http://electronicdesign.com/communications/wireless-spectrum-conundrum Wireless Spectrum Conundrum] Basic Wireless Spectrum Information, by Lou Frenzel, Electronic Design<br /> *[http://www.makeuseof.com/tag/4-reasons-wi-fi-slow-fix/ 4 Reasons Why Your Wi-Fi Is So Slow (And How to Fix Them)] by James Frew, Make Use Of<br /> *[http://blog.macsales.com/36669-rocket-yard-guide-how-to-stay-safe-when-using-public-wi-fi How to Stay Safe When Using Public Wi-Fi], by Steve Sande, Rocketyard<br /> *[http://www.androidauthority.com/capture-data-open-wi-fi-726356/ How easy is it to capture data on public free Wi-Fi?] by Gary Sims, Android Authority<br /> <br /> [[Category: DSL]]</div>

Fs881