Support - User contributions [en]

Computer Help

2012-08-16T16:47:08Z

Fw226: /* Computers for Communities */

This page outlines some resources for getting help with broader computer issues.

==Computer Help==
NCF is focussed on getting you connected to the internet with functional email and ability to browse to web pages. Most other issues regarding your computer setup, handling virus protection, programs, operating systems, setting up a browser or getting basic computer skills are more than the small group of staff and volunteers at NCF can help you with.

It's a busy time just getting everyone connected, and managing connection difficulties, moves and changes to member accounts. This Wiki page will help you find resources to help with other computer challenges you might face.

==Computer Courses and Classes==

===Ottawa Public Library===

The [http://biblioottawalibrary.ca/ Ottawa Public Library] has a variety of basic computer courses available.

[http://biblioottawalibrary.ca/en/main/program?branch=255&type=Computers%20and%20Technology&audience=All&keyword= Click here to access the page for the library's computer and technology programs.]

Alternatively, you can:
*navigate to http://biblioottawalibrary.ca/en/main/program
*select a specific branch using the drop-down menu, or leave it blank to view all branch offerings
*under "Event type", select "Computers and Technology"
*select an audience type (family, teen, or adult-oriented programming, for example)
*click "Submit" to view upcoming programs.

If you need help registering for the programs, you can:
*[http://biblioottawalibrary.ca/en/main/library/card/using/other/register click here to access help page for program registration]
*[http://biblioottawalibrary.ca/en/main/library/location contact your local branch]
*call Infoservice at 613-580-2940 anytime that the Main Library is open.

===Computers for Communities===

The [http://computersforcommunities.ca/c4c/ Ottawa Chapter of Computers For Communities], a locally operated not for profit community organization, provides refurbished computers, hands-on experiential education, Internet access and job skills training in exchange for community service.
[http://computersforcommunities.ca/c4c/overview Click here to see the Computers for Communities Overview].
[http://computersforcommunities.ca/c4c/contact Click here to access their contact form].

==Computer Repair Services==

'''Click [http://ubuntuone.com/2geJwk7bHdkv7wFiR2kcRo here to access the Directory of Computer Repair Services document in .pdf format].'''

{|border="1" cellpadding="5" cellspacing="0" align="center"
|-
! scope="col" style="background:#efefef;" |Company
! scope="col" style="background:#efefef;" | Services
! scope="col" style="background:#efefef;" | Notes
! scope="col" style="background:#efefef;" | Pricing
! scope="col" style="background:#efefef;" | Contact Info
|-
! scope="row" style="background:#efefef;" | Staples easytech
|In-store: diagnostics, data protection (backup and recovery), repairs, networking, installations and set-up
At-home support
|Authorized to do repairs under major manufacturer's warranties.
|Flat rate: $25 per 15 minutes; From $20-$1249
[http://www.staples.ca/ENG/Static/static_pages.asp?pagename=etinstorelist In-Store Price List]
|1-888-439-8327
Centretown, Barrhaven, Bells Corners, Cumberland, Gloucester, South Keys & Merivale [https://ssl.staples.ca/ENG/StoreLocator/store_locator.asp?ID=16 locations]
[http://www.staples.ca/ENG/Static/static_pages.asp?CT=1&pagename=etmain Main page]
[mailto:easytech@staples.ca Email]
|-
! scope="row" style="background:#efefef;" | Best Buy's Geek Squad
|In-store: Security & Performance services, software installations
At-home support
[http://online.geeksquad.ca/support/expert Offers on-line support]
|[http://www.bestbuy.ca/en-CA/GeekSquadCommonQuestions.aspx Service FAQs]
|[http://www.bestbuy.ca/en-CA/category/security-performance/28862.aspx Security & Performance services] from $79 - $114
[http://www.bestbuy.ca/en-CA/category/software-install/28867.aspx Software Installations] from $29 - $129
[http://www.bestbuy.ca/en-CA/category/wireless-networking/28863.aspx Wireless Configuration] from $119 - $169
|1-800-433-5778
Coventry Rd, Carlingwood, Merivale, Orleans, & Kanata [https://www-ssl.bestbuy.ca/en-CA/stores/store-locator.aspx?path=ea28f6c34753eb533eec8934664edb41en99 locations]
[http://www.bestbuy.ca/en-CA/geeksquad.aspx Main Page]
[https://www-ssl.bestbuy.ca/en-CA/secure/contact-us.aspx?path=6f0efb11924efa3b38c5b7f41d16664een99 Contact Page]
[mailto:technicalproblem@bestbuycanada.ca Email Techical Support]
[mailto:customerservice@bestbuycanada.ca Email General Inquiries]
|-
! scope="row" style="background:#efefef;" | Future Shop ConnectPro Computer Services
|Setup, repairs (virus/spyware removal, OS and memory restore/install), in-home networking and gaming setups, tablet and smartphone setups
[http://support.connectpro.ca/support/ Offers on-line support.]
|[http://www.futureshop.ca/en-CA/ConnectPro/faq.aspx Service FAQs]
Offers free in-store consultations.
| [http://www.futureshop.ca/en-CA/category/id/26850.aspx In-home setups] $50
[http://www.futureshop.ca/en-CA/category/id/26851.aspx Setups] from $80-$100
[http://www.futureshop.ca/en-CA/category/id/26852.aspx Repairs] from $90-$200
Payment on site of in-home services can only be made by credit card.
|1-866-426-6632
Gloucester, South Keys, Merivale, Orleans, Barrhaven & Kanata [https://www-ssl.futureshop.ca/en-CA/stores/store-locator.aspx?path=ea28f6c34753eb533eec8934664edb41en99 locations]
[http://www.futureshop.ca/en-CA/category/connectpro/26837.aspx Main Page]
[http://www.futureshop.ca/CompanyInfo/ContactUs/ContactUs.aspx Contact Form]
|-
! scope="row" style="background:#efefef;" | Canada Computers Service Centre
|In-store:
system assembly, OS and other software installations,
hard drive/data backup and recovery, system maintenance services
|Customers can check [http://www.canadacomputers.com/service_centre.php#6 service status online]
|From $19.99 - $299.99
[http://www.canadacomputers.com/service_centre.php#3 Services and Rates]
|Merivale: 613-228-1423
Orleans: 613-837-0800
Kanata: 613-435-8660
Rideau: 613-241-8788
[http://www.canadacomputers.com/service_centre.php#1 Service Page]
[mailto:techsupport@canadacomputers.com%20 Email Technical Support]
|-
! scope="row" style="background:#efefef;" | Ottawa Computer Services Inc
|Software/hardware maintenance, networking, etc.
|[http://support.ottawacomputerservices.com/ Offers online support centre]
|Pricing by consultation
[http://www.ottawacomputerservices.com/QuoteForm.html Quote Form]
|613.296.7777
Toll-Free – 866.558.2201
2-2026 Lanthier Drive, Suite 322, Orleans
[http://www.ottawacomputerservices.com/ottawa_computer_services_services.html Computer Services Page]
[http://www.ottawacomputerservices.com/EmailService.html Email Service Form]
|-
! scope="row" style="background:#efefef;" | Tech2Go On Site Computer Services
|On-Site:
Repairs (emergency recovery, viruses, hardware, troubleshooting), maintenance, installations
|[http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/tech2go-onsite-computer-services-in-stittsville-on-27447 Better Business Bureau Accredited]
|Fixed-rate services; [http://www.tech2go.ca/Rate.htm Basic Service Fee of $79.95]
|613-235-8324
2 Pullman Avenue, Stittsville
[http://www.tech2go.ca/ Main Page]
[mailto:info@Tech2Go.ca Email]
[http://www.tech2go.ca/Contact.htm Contact Page]
|-
! scope="row" style="background:#efefef;" | Ottawa Computer Services
|On-Site or drop-off:
Repairs, configuration, data recovery, installations
|
|$25 travel costs; students & seniors 50% off
[http://ottawacomputerservices.ca/OnsiteComputerService.html Estimates provided]
|613-294-5374
1135-A Meadowlands Dr.
[http://ottawacomputerservices.ca/index.html Main Page]
[mailto:Support@OttawaComputerServices.ca Email]
[http://ottawacomputerservices.ca/ContactUs.html Support Form]
|-
! scope="row" style="background:#efefef;" | Dr. Desktop
|On-site:
Malware removal/protection, networking setup and security, tune-ups, installations, data recovery
|[http://www.dr-desktop.com/online.html Offers remote desktop support]
|No pricing provided on website.
|613-260-1113
108-1900 Merivale Rd
[http://www.dr-desktop.com/ Main Page]
[mailto:help@dr-desktop.com Email]
|-
! scope="row" style="background:#efefef;" | CallGeek
|General repairs/upgrades and tuneups, networking, configuration, data backup and recovery, parental control and security, peripheral installs
|[http://www.callgeek.ca/service-remotely.shtml Offers remote desktop report]
[http://www.callgeek.ca/pay/ Online payment accepted]
[http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/callgeek-in-ottawa-on-37485 Better Business Bureau Accredited]
|No pricing provided on website.
|(613) 829-2255
2720 Queensview Dr. Suite 1109
[http://www.callgeek.ca/index.shtml Main Page]
[mailto:support@callgeek.ca Email]
|-
! scope="row" style="background:#efefef;" | Capital Data Recovery
|Data recovery, hard drive cloning, wiping (data destruction), and certification
|Some services may be covered under insurance.
[http://www.capitaldatarecovery.com/shipping.html Accept shipments from across the country.]
[http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/capital-data-recovery-in-ottawa-on-27814 Better Business Bureau Accredited]
|Contact for quotes.
|613-225-7870
1827 Woodward Drive, Unit 306
[http://www.capitaldatarecovery.com/index.html Main Page]
[mailto:info@capitaldatarecovery.com Email]
|-
! scope="row" style="background:#efefef;" | GradeATechs
|Data backup and recovery, service support.
|[http://www.gradeatechs.com/main.cfm?PageName=book%20a%20service%20call Can book service calls online]
[http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/gradeatechscom-in-nepean-on-21671http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/capital-data-recovery-in-ottawa-on-27814 Better Business Bureau Accredited]
|[http://gradeatechs.com/main.cfm?PageName=request%20a%20consultation Provided via quote/consultation]
|613-721-3331
1701 Woodward Drive, 3rd Floor
[http://www.gradeatechs.com/ Main Page]
[mailto:helpdesk@gradeAtechs.com Email Helpdesk]
|}

[[Category: NCF services]]

Computer Help

2012-08-16T16:46:51Z

Fw226: /* Computers for Communities */

This page outlines some resources for getting help with broader computer issues.

==Computer Help==
NCF is focussed on getting you connected to the internet with functional email and ability to browse to web pages. Most other issues regarding your computer setup, handling virus protection, programs, operating systems, setting up a browser or getting basic computer skills are more than the small group of staff and volunteers at NCF can help you with.

It's a busy time just getting everyone connected, and managing connection difficulties, moves and changes to member accounts. This Wiki page will help you find resources to help with other computer challenges you might face.

==Computer Courses and Classes==

===Ottawa Public Library===

The [http://biblioottawalibrary.ca/ Ottawa Public Library] has a variety of basic computer courses available.

[http://biblioottawalibrary.ca/en/main/program?branch=255&type=Computers%20and%20Technology&audience=All&keyword= Click here to access the page for the library's computer and technology programs.]

Alternatively, you can:
*navigate to http://biblioottawalibrary.ca/en/main/program
*select a specific branch using the drop-down menu, or leave it blank to view all branch offerings
*under "Event type", select "Computers and Technology"
*select an audience type (family, teen, or adult-oriented programming, for example)
*click "Submit" to view upcoming programs.

If you need help registering for the programs, you can:
*[http://biblioottawalibrary.ca/en/main/library/card/using/other/register click here to access help page for program registration]
*[http://biblioottawalibrary.ca/en/main/library/location contact your local branch]
*call Infoservice at 613-580-2940 anytime that the Main Library is open.

===Computers for Communities===

The [http://computersforcommunities.ca/c4c/ Ottawa Chapter of Computers For Communities], a locally operated not for profit community organization, provides refurbished computers, hands-on experiential education, Internet access and job skills training in exchange for community service. [http://computersforcommunities.ca/c4c/overview Click here to see the Computers for Communities Overview]. [http://computersforcommunities.ca/c4c/contact Click here to access their contact form].

==Computer Repair Services==

'''Click [http://ubuntuone.com/2geJwk7bHdkv7wFiR2kcRo here to access the Directory of Computer Repair Services document in .pdf format].'''

{|border="1" cellpadding="5" cellspacing="0" align="center"
|-
! scope="col" style="background:#efefef;" |Company
! scope="col" style="background:#efefef;" | Services
! scope="col" style="background:#efefef;" | Notes
! scope="col" style="background:#efefef;" | Pricing
! scope="col" style="background:#efefef;" | Contact Info
|-
! scope="row" style="background:#efefef;" | Staples easytech
|In-store: diagnostics, data protection (backup and recovery), repairs, networking, installations and set-up
At-home support
|Authorized to do repairs under major manufacturer's warranties.
|Flat rate: $25 per 15 minutes; From $20-$1249
[http://www.staples.ca/ENG/Static/static_pages.asp?pagename=etinstorelist In-Store Price List]
|1-888-439-8327
Centretown, Barrhaven, Bells Corners, Cumberland, Gloucester, South Keys & Merivale [https://ssl.staples.ca/ENG/StoreLocator/store_locator.asp?ID=16 locations]
[http://www.staples.ca/ENG/Static/static_pages.asp?CT=1&pagename=etmain Main page]
[mailto:easytech@staples.ca Email]
|-
! scope="row" style="background:#efefef;" | Best Buy's Geek Squad
|In-store: Security & Performance services, software installations
At-home support
[http://online.geeksquad.ca/support/expert Offers on-line support]
|[http://www.bestbuy.ca/en-CA/GeekSquadCommonQuestions.aspx Service FAQs]
|[http://www.bestbuy.ca/en-CA/category/security-performance/28862.aspx Security & Performance services] from $79 - $114
[http://www.bestbuy.ca/en-CA/category/software-install/28867.aspx Software Installations] from $29 - $129
[http://www.bestbuy.ca/en-CA/category/wireless-networking/28863.aspx Wireless Configuration] from $119 - $169
|1-800-433-5778
Coventry Rd, Carlingwood, Merivale, Orleans, & Kanata [https://www-ssl.bestbuy.ca/en-CA/stores/store-locator.aspx?path=ea28f6c34753eb533eec8934664edb41en99 locations]
[http://www.bestbuy.ca/en-CA/geeksquad.aspx Main Page]
[https://www-ssl.bestbuy.ca/en-CA/secure/contact-us.aspx?path=6f0efb11924efa3b38c5b7f41d16664een99 Contact Page]
[mailto:technicalproblem@bestbuycanada.ca Email Techical Support]
[mailto:customerservice@bestbuycanada.ca Email General Inquiries]
|-
! scope="row" style="background:#efefef;" | Future Shop ConnectPro Computer Services
|Setup, repairs (virus/spyware removal, OS and memory restore/install), in-home networking and gaming setups, tablet and smartphone setups
[http://support.connectpro.ca/support/ Offers on-line support.]
|[http://www.futureshop.ca/en-CA/ConnectPro/faq.aspx Service FAQs]
Offers free in-store consultations.
| [http://www.futureshop.ca/en-CA/category/id/26850.aspx In-home setups] $50
[http://www.futureshop.ca/en-CA/category/id/26851.aspx Setups] from $80-$100
[http://www.futureshop.ca/en-CA/category/id/26852.aspx Repairs] from $90-$200
Payment on site of in-home services can only be made by credit card.
|1-866-426-6632
Gloucester, South Keys, Merivale, Orleans, Barrhaven & Kanata [https://www-ssl.futureshop.ca/en-CA/stores/store-locator.aspx?path=ea28f6c34753eb533eec8934664edb41en99 locations]
[http://www.futureshop.ca/en-CA/category/connectpro/26837.aspx Main Page]
[http://www.futureshop.ca/CompanyInfo/ContactUs/ContactUs.aspx Contact Form]
|-
! scope="row" style="background:#efefef;" | Canada Computers Service Centre
|In-store:
system assembly, OS and other software installations,
hard drive/data backup and recovery, system maintenance services
|Customers can check [http://www.canadacomputers.com/service_centre.php#6 service status online]
|From $19.99 - $299.99
[http://www.canadacomputers.com/service_centre.php#3 Services and Rates]
|Merivale: 613-228-1423
Orleans: 613-837-0800
Kanata: 613-435-8660
Rideau: 613-241-8788
[http://www.canadacomputers.com/service_centre.php#1 Service Page]
[mailto:techsupport@canadacomputers.com%20 Email Technical Support]
|-
! scope="row" style="background:#efefef;" | Ottawa Computer Services Inc
|Software/hardware maintenance, networking, etc.
|[http://support.ottawacomputerservices.com/ Offers online support centre]
|Pricing by consultation
[http://www.ottawacomputerservices.com/QuoteForm.html Quote Form]
|613.296.7777
Toll-Free – 866.558.2201
2-2026 Lanthier Drive, Suite 322, Orleans
[http://www.ottawacomputerservices.com/ottawa_computer_services_services.html Computer Services Page]
[http://www.ottawacomputerservices.com/EmailService.html Email Service Form]
|-
! scope="row" style="background:#efefef;" | Tech2Go On Site Computer Services
|On-Site:
Repairs (emergency recovery, viruses, hardware, troubleshooting), maintenance, installations
|[http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/tech2go-onsite-computer-services-in-stittsville-on-27447 Better Business Bureau Accredited]
|Fixed-rate services; [http://www.tech2go.ca/Rate.htm Basic Service Fee of $79.95]
|613-235-8324
2 Pullman Avenue, Stittsville
[http://www.tech2go.ca/ Main Page]
[mailto:info@Tech2Go.ca Email]
[http://www.tech2go.ca/Contact.htm Contact Page]
|-
! scope="row" style="background:#efefef;" | Ottawa Computer Services
|On-Site or drop-off:
Repairs, configuration, data recovery, installations
|
|$25 travel costs; students & seniors 50% off
[http://ottawacomputerservices.ca/OnsiteComputerService.html Estimates provided]
|613-294-5374
1135-A Meadowlands Dr.
[http://ottawacomputerservices.ca/index.html Main Page]
[mailto:Support@OttawaComputerServices.ca Email]
[http://ottawacomputerservices.ca/ContactUs.html Support Form]
|-
! scope="row" style="background:#efefef;" | Dr. Desktop
|On-site:
Malware removal/protection, networking setup and security, tune-ups, installations, data recovery
|[http://www.dr-desktop.com/online.html Offers remote desktop support]
|No pricing provided on website.
|613-260-1113
108-1900 Merivale Rd
[http://www.dr-desktop.com/ Main Page]
[mailto:help@dr-desktop.com Email]
|-
! scope="row" style="background:#efefef;" | CallGeek
|General repairs/upgrades and tuneups, networking, configuration, data backup and recovery, parental control and security, peripheral installs
|[http://www.callgeek.ca/service-remotely.shtml Offers remote desktop report]
[http://www.callgeek.ca/pay/ Online payment accepted]
[http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/callgeek-in-ottawa-on-37485 Better Business Bureau Accredited]
|No pricing provided on website.
|(613) 829-2255
2720 Queensview Dr. Suite 1109
[http://www.callgeek.ca/index.shtml Main Page]
[mailto:support@callgeek.ca Email]
|-
! scope="row" style="background:#efefef;" | Capital Data Recovery
|Data recovery, hard drive cloning, wiping (data destruction), and certification
|Some services may be covered under insurance.
[http://www.capitaldatarecovery.com/shipping.html Accept shipments from across the country.]
[http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/capital-data-recovery-in-ottawa-on-27814 Better Business Bureau Accredited]
|Contact for quotes.
|613-225-7870
1827 Woodward Drive, Unit 306
[http://www.capitaldatarecovery.com/index.html Main Page]
[mailto:info@capitaldatarecovery.com Email]
|-
! scope="row" style="background:#efefef;" | GradeATechs
|Data backup and recovery, service support.
|[http://www.gradeatechs.com/main.cfm?PageName=book%20a%20service%20call Can book service calls online]
[http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/gradeatechscom-in-nepean-on-21671http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/capital-data-recovery-in-ottawa-on-27814 Better Business Bureau Accredited]
|[http://gradeatechs.com/main.cfm?PageName=request%20a%20consultation Provided via quote/consultation]
|613-721-3331
1701 Woodward Drive, 3rd Floor
[http://www.gradeatechs.com/ Main Page]
[mailto:helpdesk@gradeAtechs.com Email Helpdesk]
|}

[[Category: NCF services]]

Computer Help

2012-08-16T16:43:40Z

Fw226: /* Computer Courses and Classes */

This page outlines some resources for getting help with broader computer issues.

==Computer Help==
NCF is focussed on getting you connected to the internet with functional email and ability to browse to web pages. Most other issues regarding your computer setup, handling virus protection, programs, operating systems, setting up a browser or getting basic computer skills are more than the small group of staff and volunteers at NCF can help you with.

It's a busy time just getting everyone connected, and managing connection difficulties, moves and changes to member accounts. This Wiki page will help you find resources to help with other computer challenges you might face.

==Computer Courses and Classes==

===Ottawa Public Library===

The [http://biblioottawalibrary.ca/ Ottawa Public Library] has a variety of basic computer courses available.

[http://biblioottawalibrary.ca/en/main/program?branch=255&type=Computers%20and%20Technology&audience=All&keyword= Click here to access the page for the library's computer and technology programs.]

Alternatively, you can:
*navigate to http://biblioottawalibrary.ca/en/main/program
*select a specific branch using the drop-down menu, or leave it blank to view all branch offerings
*under "Event type", select "Computers and Technology"
*select an audience type (family, teen, or adult-oriented programming, for example)
*click "Submit" to view upcoming programs.

If you need help registering for the programs, you can:
*[http://biblioottawalibrary.ca/en/main/library/card/using/other/register click here to access help page for program registration]
*[http://biblioottawalibrary.ca/en/main/library/location contact your local branch]
*call Infoservice at 613-580-2940 anytime that the Main Library is open.

===Computers for Communities===

The [http://computersforcommunities.ca/c4c/ Ottawa Chapter of Computers For Communities], a locally operated not for profit community organization, provides refurbished computers, hands-on experiential education, Internet access and job skills training in exchange for community service http://computersforcommunities.ca/c4c/

==Computer Repair Services==

'''Click [http://ubuntuone.com/2geJwk7bHdkv7wFiR2kcRo here to access the Directory of Computer Repair Services document in .pdf format].'''

{|border="1" cellpadding="5" cellspacing="0" align="center"
|-
! scope="col" style="background:#efefef;" |Company
! scope="col" style="background:#efefef;" | Services
! scope="col" style="background:#efefef;" | Notes
! scope="col" style="background:#efefef;" | Pricing
! scope="col" style="background:#efefef;" | Contact Info
|-
! scope="row" style="background:#efefef;" | Staples easytech
|In-store: diagnostics, data protection (backup and recovery), repairs, networking, installations and set-up
At-home support
|Authorized to do repairs under major manufacturer's warranties.
|Flat rate: $25 per 15 minutes; From $20-$1249
[http://www.staples.ca/ENG/Static/static_pages.asp?pagename=etinstorelist In-Store Price List]
|1-888-439-8327
Centretown, Barrhaven, Bells Corners, Cumberland, Gloucester, South Keys & Merivale [https://ssl.staples.ca/ENG/StoreLocator/store_locator.asp?ID=16 locations]
[http://www.staples.ca/ENG/Static/static_pages.asp?CT=1&pagename=etmain Main page]
[mailto:easytech@staples.ca Email]
|-
! scope="row" style="background:#efefef;" | Best Buy's Geek Squad
|In-store: Security & Performance services, software installations
At-home support
[http://online.geeksquad.ca/support/expert Offers on-line support]
|[http://www.bestbuy.ca/en-CA/GeekSquadCommonQuestions.aspx Service FAQs]
|[http://www.bestbuy.ca/en-CA/category/security-performance/28862.aspx Security & Performance services] from $79 - $114
[http://www.bestbuy.ca/en-CA/category/software-install/28867.aspx Software Installations] from $29 - $129
[http://www.bestbuy.ca/en-CA/category/wireless-networking/28863.aspx Wireless Configuration] from $119 - $169
|1-800-433-5778
Coventry Rd, Carlingwood, Merivale, Orleans, & Kanata [https://www-ssl.bestbuy.ca/en-CA/stores/store-locator.aspx?path=ea28f6c34753eb533eec8934664edb41en99 locations]
[http://www.bestbuy.ca/en-CA/geeksquad.aspx Main Page]
[https://www-ssl.bestbuy.ca/en-CA/secure/contact-us.aspx?path=6f0efb11924efa3b38c5b7f41d16664een99 Contact Page]
[mailto:technicalproblem@bestbuycanada.ca Email Techical Support]
[mailto:customerservice@bestbuycanada.ca Email General Inquiries]
|-
! scope="row" style="background:#efefef;" | Future Shop ConnectPro Computer Services
|Setup, repairs (virus/spyware removal, OS and memory restore/install), in-home networking and gaming setups, tablet and smartphone setups
[http://support.connectpro.ca/support/ Offers on-line support.]
|[http://www.futureshop.ca/en-CA/ConnectPro/faq.aspx Service FAQs]
Offers free in-store consultations.
| [http://www.futureshop.ca/en-CA/category/id/26850.aspx In-home setups] $50
[http://www.futureshop.ca/en-CA/category/id/26851.aspx Setups] from $80-$100
[http://www.futureshop.ca/en-CA/category/id/26852.aspx Repairs] from $90-$200
Payment on site of in-home services can only be made by credit card.
|1-866-426-6632
Gloucester, South Keys, Merivale, Orleans, Barrhaven & Kanata [https://www-ssl.futureshop.ca/en-CA/stores/store-locator.aspx?path=ea28f6c34753eb533eec8934664edb41en99 locations]
[http://www.futureshop.ca/en-CA/category/connectpro/26837.aspx Main Page]
[http://www.futureshop.ca/CompanyInfo/ContactUs/ContactUs.aspx Contact Form]
|-
! scope="row" style="background:#efefef;" | Canada Computers Service Centre
|In-store:
system assembly, OS and other software installations,
hard drive/data backup and recovery, system maintenance services
|Customers can check [http://www.canadacomputers.com/service_centre.php#6 service status online]
|From $19.99 - $299.99
[http://www.canadacomputers.com/service_centre.php#3 Services and Rates]
|Merivale: 613-228-1423
Orleans: 613-837-0800
Kanata: 613-435-8660
Rideau: 613-241-8788
[http://www.canadacomputers.com/service_centre.php#1 Service Page]
[mailto:techsupport@canadacomputers.com%20 Email Technical Support]
|-
! scope="row" style="background:#efefef;" | Ottawa Computer Services Inc
|Software/hardware maintenance, networking, etc.
|[http://support.ottawacomputerservices.com/ Offers online support centre]
|Pricing by consultation
[http://www.ottawacomputerservices.com/QuoteForm.html Quote Form]
|613.296.7777
Toll-Free – 866.558.2201
2-2026 Lanthier Drive, Suite 322, Orleans
[http://www.ottawacomputerservices.com/ottawa_computer_services_services.html Computer Services Page]
[http://www.ottawacomputerservices.com/EmailService.html Email Service Form]
|-
! scope="row" style="background:#efefef;" | Tech2Go On Site Computer Services
|On-Site:
Repairs (emergency recovery, viruses, hardware, troubleshooting), maintenance, installations
|[http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/tech2go-onsite-computer-services-in-stittsville-on-27447 Better Business Bureau Accredited]
|Fixed-rate services; [http://www.tech2go.ca/Rate.htm Basic Service Fee of $79.95]
|613-235-8324
2 Pullman Avenue, Stittsville
[http://www.tech2go.ca/ Main Page]
[mailto:info@Tech2Go.ca Email]
[http://www.tech2go.ca/Contact.htm Contact Page]
|-
! scope="row" style="background:#efefef;" | Ottawa Computer Services
|On-Site or drop-off:
Repairs, configuration, data recovery, installations
|
|$25 travel costs; students & seniors 50% off
[http://ottawacomputerservices.ca/OnsiteComputerService.html Estimates provided]
|613-294-5374
1135-A Meadowlands Dr.
[http://ottawacomputerservices.ca/index.html Main Page]
[mailto:Support@OttawaComputerServices.ca Email]
[http://ottawacomputerservices.ca/ContactUs.html Support Form]
|-
! scope="row" style="background:#efefef;" | Dr. Desktop
|On-site:
Malware removal/protection, networking setup and security, tune-ups, installations, data recovery
|[http://www.dr-desktop.com/online.html Offers remote desktop support]
|No pricing provided on website.
|613-260-1113
108-1900 Merivale Rd
[http://www.dr-desktop.com/ Main Page]
[mailto:help@dr-desktop.com Email]
|-
! scope="row" style="background:#efefef;" | CallGeek
|General repairs/upgrades and tuneups, networking, configuration, data backup and recovery, parental control and security, peripheral installs
|[http://www.callgeek.ca/service-remotely.shtml Offers remote desktop report]
[http://www.callgeek.ca/pay/ Online payment accepted]
[http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/callgeek-in-ottawa-on-37485 Better Business Bureau Accredited]
|No pricing provided on website.
|(613) 829-2255
2720 Queensview Dr. Suite 1109
[http://www.callgeek.ca/index.shtml Main Page]
[mailto:support@callgeek.ca Email]
|-
! scope="row" style="background:#efefef;" | Capital Data Recovery
|Data recovery, hard drive cloning, wiping (data destruction), and certification
|Some services may be covered under insurance.
[http://www.capitaldatarecovery.com/shipping.html Accept shipments from across the country.]
[http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/capital-data-recovery-in-ottawa-on-27814 Better Business Bureau Accredited]
|Contact for quotes.
|613-225-7870
1827 Woodward Drive, Unit 306
[http://www.capitaldatarecovery.com/index.html Main Page]
[mailto:info@capitaldatarecovery.com Email]
|-
! scope="row" style="background:#efefef;" | GradeATechs
|Data backup and recovery, service support.
|[http://www.gradeatechs.com/main.cfm?PageName=book%20a%20service%20call Can book service calls online]
[http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/gradeatechscom-in-nepean-on-21671http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/capital-data-recovery-in-ottawa-on-27814 Better Business Bureau Accredited]
|[http://gradeatechs.com/main.cfm?PageName=request%20a%20consultation Provided via quote/consultation]
|613-721-3331
1701 Woodward Drive, 3rd Floor
[http://www.gradeatechs.com/ Main Page]
[mailto:helpdesk@gradeAtechs.com Email Helpdesk]
|}

[[Category: NCF services]]

Computer Help

2012-08-16T16:34:03Z

Fw226: /* Computer Courses and Classes */

This page outlines some resources for getting help with broader computer issues.

==Computer Help==
NCF is focussed on getting you connected to the internet with functional email and ability to browse to web pages. Most other issues regarding your computer setup, handling virus protection, programs, operating systems, setting up a browser or getting basic computer skills are more than the small group of staff and volunteers at NCF can help you with.

It's a busy time just getting everyone connected, and managing connection difficulties, moves and changes to member accounts. This Wiki page will help you find resources to help with other computer challenges you might face.

==Computer Courses and Classes==

===Ottawa Public Library===

The [http://biblioottawalibrary.ca/ Ottawa Public Library] has a variety of basic computer courses available.

[http://biblioottawalibrary.ca/en/main/program?branch=255&type=Computers%20and%20Technology&audience=All&keyword= Click here to access the page for the library's computer and technology programs.]

Alternatively, you can:
*navigate to http://biblioottawalibrary.ca/en/main/program
*select a specific branch using the drop-down menu, or leave it blank to view all branch offerings
*under "Event type", select "Computers and Technology"
*select an audience type (family, teen, or adult-oriented programming, for example)
*click "Submit" to view upcoming programs.

If you need help registering for the programs, you can:
*[http://biblioottawalibrary.ca/en/main/library/card/using/other/register click here to access help page for program registration]
*[http://biblioottawalibrary.ca/en/main/library/location contact your local branch]
*call Infoservice at 613-580-2940 anytime that the Main Library is open.

==Computer Repair Services==

'''Click [http://ubuntuone.com/2geJwk7bHdkv7wFiR2kcRo here to access the Directory of Computer Repair Services document in .pdf format].'''

{|border="1" cellpadding="5" cellspacing="0" align="center"
|-
! scope="col" style="background:#efefef;" |Company
! scope="col" style="background:#efefef;" | Services
! scope="col" style="background:#efefef;" | Notes
! scope="col" style="background:#efefef;" | Pricing
! scope="col" style="background:#efefef;" | Contact Info
|-
! scope="row" style="background:#efefef;" | Staples easytech
|In-store: diagnostics, data protection (backup and recovery), repairs, networking, installations and set-up
At-home support
|Authorized to do repairs under major manufacturer's warranties.
|Flat rate: $25 per 15 minutes; From $20-$1249
[http://www.staples.ca/ENG/Static/static_pages.asp?pagename=etinstorelist In-Store Price List]
|1-888-439-8327
Centretown, Barrhaven, Bells Corners, Cumberland, Gloucester, South Keys & Merivale [https://ssl.staples.ca/ENG/StoreLocator/store_locator.asp?ID=16 locations]
[http://www.staples.ca/ENG/Static/static_pages.asp?CT=1&pagename=etmain Main page]
[mailto:easytech@staples.ca Email]
|-
! scope="row" style="background:#efefef;" | Best Buy's Geek Squad
|In-store: Security & Performance services, software installations
At-home support
[http://online.geeksquad.ca/support/expert Offers on-line support]
|[http://www.bestbuy.ca/en-CA/GeekSquadCommonQuestions.aspx Service FAQs]
|[http://www.bestbuy.ca/en-CA/category/security-performance/28862.aspx Security & Performance services] from $79 - $114
[http://www.bestbuy.ca/en-CA/category/software-install/28867.aspx Software Installations] from $29 - $129
[http://www.bestbuy.ca/en-CA/category/wireless-networking/28863.aspx Wireless Configuration] from $119 - $169
|1-800-433-5778
Coventry Rd, Carlingwood, Merivale, Orleans, & Kanata [https://www-ssl.bestbuy.ca/en-CA/stores/store-locator.aspx?path=ea28f6c34753eb533eec8934664edb41en99 locations]
[http://www.bestbuy.ca/en-CA/geeksquad.aspx Main Page]
[https://www-ssl.bestbuy.ca/en-CA/secure/contact-us.aspx?path=6f0efb11924efa3b38c5b7f41d16664een99 Contact Page]
[mailto:technicalproblem@bestbuycanada.ca Email Techical Support]
[mailto:customerservice@bestbuycanada.ca Email General Inquiries]
|-
! scope="row" style="background:#efefef;" | Future Shop ConnectPro Computer Services
|Setup, repairs (virus/spyware removal, OS and memory restore/install), in-home networking and gaming setups, tablet and smartphone setups
[http://support.connectpro.ca/support/ Offers on-line support.]
|[http://www.futureshop.ca/en-CA/ConnectPro/faq.aspx Service FAQs]
Offers free in-store consultations.
| [http://www.futureshop.ca/en-CA/category/id/26850.aspx In-home setups] $50
[http://www.futureshop.ca/en-CA/category/id/26851.aspx Setups] from $80-$100
[http://www.futureshop.ca/en-CA/category/id/26852.aspx Repairs] from $90-$200
Payment on site of in-home services can only be made by credit card.
|1-866-426-6632
Gloucester, South Keys, Merivale, Orleans, Barrhaven & Kanata [https://www-ssl.futureshop.ca/en-CA/stores/store-locator.aspx?path=ea28f6c34753eb533eec8934664edb41en99 locations]
[http://www.futureshop.ca/en-CA/category/connectpro/26837.aspx Main Page]
[http://www.futureshop.ca/CompanyInfo/ContactUs/ContactUs.aspx Contact Form]
|-
! scope="row" style="background:#efefef;" | Canada Computers Service Centre
|In-store:
system assembly, OS and other software installations,
hard drive/data backup and recovery, system maintenance services
|Customers can check [http://www.canadacomputers.com/service_centre.php#6 service status online]
|From $19.99 - $299.99
[http://www.canadacomputers.com/service_centre.php#3 Services and Rates]
|Merivale: 613-228-1423
Orleans: 613-837-0800
Kanata: 613-435-8660
Rideau: 613-241-8788
[http://www.canadacomputers.com/service_centre.php#1 Service Page]
[mailto:techsupport@canadacomputers.com%20 Email Technical Support]
|-
! scope="row" style="background:#efefef;" | Ottawa Computer Services Inc
|Software/hardware maintenance, networking, etc.
|[http://support.ottawacomputerservices.com/ Offers online support centre]
|Pricing by consultation
[http://www.ottawacomputerservices.com/QuoteForm.html Quote Form]
|613.296.7777
Toll-Free – 866.558.2201
2-2026 Lanthier Drive, Suite 322, Orleans
[http://www.ottawacomputerservices.com/ottawa_computer_services_services.html Computer Services Page]
[http://www.ottawacomputerservices.com/EmailService.html Email Service Form]
|-
! scope="row" style="background:#efefef;" | Tech2Go On Site Computer Services
|On-Site:
Repairs (emergency recovery, viruses, hardware, troubleshooting), maintenance, installations
|[http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/tech2go-onsite-computer-services-in-stittsville-on-27447 Better Business Bureau Accredited]
|Fixed-rate services; [http://www.tech2go.ca/Rate.htm Basic Service Fee of $79.95]
|613-235-8324
2 Pullman Avenue, Stittsville
[http://www.tech2go.ca/ Main Page]
[mailto:info@Tech2Go.ca Email]
[http://www.tech2go.ca/Contact.htm Contact Page]
|-
! scope="row" style="background:#efefef;" | Ottawa Computer Services
|On-Site or drop-off:
Repairs, configuration, data recovery, installations
|
|$25 travel costs; students & seniors 50% off
[http://ottawacomputerservices.ca/OnsiteComputerService.html Estimates provided]
|613-294-5374
1135-A Meadowlands Dr.
[http://ottawacomputerservices.ca/index.html Main Page]
[mailto:Support@OttawaComputerServices.ca Email]
[http://ottawacomputerservices.ca/ContactUs.html Support Form]
|-
! scope="row" style="background:#efefef;" | Dr. Desktop
|On-site:
Malware removal/protection, networking setup and security, tune-ups, installations, data recovery
|[http://www.dr-desktop.com/online.html Offers remote desktop support]
|No pricing provided on website.
|613-260-1113
108-1900 Merivale Rd
[http://www.dr-desktop.com/ Main Page]
[mailto:help@dr-desktop.com Email]
|-
! scope="row" style="background:#efefef;" | CallGeek
|General repairs/upgrades and tuneups, networking, configuration, data backup and recovery, parental control and security, peripheral installs
|[http://www.callgeek.ca/service-remotely.shtml Offers remote desktop report]
[http://www.callgeek.ca/pay/ Online payment accepted]
[http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/callgeek-in-ottawa-on-37485 Better Business Bureau Accredited]
|No pricing provided on website.
|(613) 829-2255
2720 Queensview Dr. Suite 1109
[http://www.callgeek.ca/index.shtml Main Page]
[mailto:support@callgeek.ca Email]
|-
! scope="row" style="background:#efefef;" | Capital Data Recovery
|Data recovery, hard drive cloning, wiping (data destruction), and certification
|Some services may be covered under insurance.
[http://www.capitaldatarecovery.com/shipping.html Accept shipments from across the country.]
[http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/capital-data-recovery-in-ottawa-on-27814 Better Business Bureau Accredited]
|Contact for quotes.
|613-225-7870
1827 Woodward Drive, Unit 306
[http://www.capitaldatarecovery.com/index.html Main Page]
[mailto:info@capitaldatarecovery.com Email]
|-
! scope="row" style="background:#efefef;" | GradeATechs
|Data backup and recovery, service support.
|[http://www.gradeatechs.com/main.cfm?PageName=book%20a%20service%20call Can book service calls online]
[http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/gradeatechscom-in-nepean-on-21671http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/capital-data-recovery-in-ottawa-on-27814 Better Business Bureau Accredited]
|[http://gradeatechs.com/main.cfm?PageName=request%20a%20consultation Provided via quote/consultation]
|613-721-3331
1701 Woodward Drive, 3rd Floor
[http://www.gradeatechs.com/ Main Page]
[mailto:helpdesk@gradeAtechs.com Email Helpdesk]
|}

[[Category: NCF services]]

Computer Help

2012-08-16T16:30:39Z

Fw226: /* Computer Courses and Classes */

This page outlines some resources for getting help with broader computer issues.

==Computer Help==
NCF is focussed on getting you connected to the internet with functional email and ability to browse to web pages. Most other issues regarding your computer setup, handling virus protection, programs, operating systems, setting up a browser or getting basic computer skills are more than the small group of staff and volunteers at NCF can help you with.

It's a busy time just getting everyone connected, and managing connection difficulties, moves and changes to member accounts. This Wiki page will help you find resources to help with other computer challenges you might face.

==Computer Courses and Classes==

The [http://biblioottawalibrary.ca/ Ottawa Public Library] has a variety of basic computer courses available.

[http://biblioottawalibrary.ca/en/main/program?branch=255&type=Computers%20and%20Technology&audience=All&keyword= Click here to access the page for the library's computer and technology programs.]

Alternatively, you can:
*navigate to http://biblioottawalibrary.ca/en/main/program
*select a specific branch using the drop-down menu, or leave it blank to view all branch offerings
*under "Event type", select "Computers and Technology"
*select an audience type (family, teen, or adult-oriented programming, for example)
*click "Submit" to view upcoming programs

==Computer Repair Services==

'''Click [http://ubuntuone.com/2geJwk7bHdkv7wFiR2kcRo here to access the Directory of Computer Repair Services document in .pdf format].'''

{|border="1" cellpadding="5" cellspacing="0" align="center"
|-
! scope="col" style="background:#efefef;" |Company
! scope="col" style="background:#efefef;" | Services
! scope="col" style="background:#efefef;" | Notes
! scope="col" style="background:#efefef;" | Pricing
! scope="col" style="background:#efefef;" | Contact Info
|-
! scope="row" style="background:#efefef;" | Staples easytech
|In-store: diagnostics, data protection (backup and recovery), repairs, networking, installations and set-up
At-home support
|Authorized to do repairs under major manufacturer's warranties.
|Flat rate: $25 per 15 minutes; From $20-$1249
[http://www.staples.ca/ENG/Static/static_pages.asp?pagename=etinstorelist In-Store Price List]
|1-888-439-8327
Centretown, Barrhaven, Bells Corners, Cumberland, Gloucester, South Keys & Merivale [https://ssl.staples.ca/ENG/StoreLocator/store_locator.asp?ID=16 locations]
[http://www.staples.ca/ENG/Static/static_pages.asp?CT=1&pagename=etmain Main page]
[mailto:easytech@staples.ca Email]
|-
! scope="row" style="background:#efefef;" | Best Buy's Geek Squad
|In-store: Security & Performance services, software installations
At-home support
[http://online.geeksquad.ca/support/expert Offers on-line support]
|[http://www.bestbuy.ca/en-CA/GeekSquadCommonQuestions.aspx Service FAQs]
|[http://www.bestbuy.ca/en-CA/category/security-performance/28862.aspx Security & Performance services] from $79 - $114
[http://www.bestbuy.ca/en-CA/category/software-install/28867.aspx Software Installations] from $29 - $129
[http://www.bestbuy.ca/en-CA/category/wireless-networking/28863.aspx Wireless Configuration] from $119 - $169
|1-800-433-5778
Coventry Rd, Carlingwood, Merivale, Orleans, & Kanata [https://www-ssl.bestbuy.ca/en-CA/stores/store-locator.aspx?path=ea28f6c34753eb533eec8934664edb41en99 locations]
[http://www.bestbuy.ca/en-CA/geeksquad.aspx Main Page]
[https://www-ssl.bestbuy.ca/en-CA/secure/contact-us.aspx?path=6f0efb11924efa3b38c5b7f41d16664een99 Contact Page]
[mailto:technicalproblem@bestbuycanada.ca Email Techical Support]
[mailto:customerservice@bestbuycanada.ca Email General Inquiries]
|-
! scope="row" style="background:#efefef;" | Future Shop ConnectPro Computer Services
|Setup, repairs (virus/spyware removal, OS and memory restore/install), in-home networking and gaming setups, tablet and smartphone setups
[http://support.connectpro.ca/support/ Offers on-line support.]
|[http://www.futureshop.ca/en-CA/ConnectPro/faq.aspx Service FAQs]
Offers free in-store consultations.
| [http://www.futureshop.ca/en-CA/category/id/26850.aspx In-home setups] $50
[http://www.futureshop.ca/en-CA/category/id/26851.aspx Setups] from $80-$100
[http://www.futureshop.ca/en-CA/category/id/26852.aspx Repairs] from $90-$200
Payment on site of in-home services can only be made by credit card.
|1-866-426-6632
Gloucester, South Keys, Merivale, Orleans, Barrhaven & Kanata [https://www-ssl.futureshop.ca/en-CA/stores/store-locator.aspx?path=ea28f6c34753eb533eec8934664edb41en99 locations]
[http://www.futureshop.ca/en-CA/category/connectpro/26837.aspx Main Page]
[http://www.futureshop.ca/CompanyInfo/ContactUs/ContactUs.aspx Contact Form]
|-
! scope="row" style="background:#efefef;" | Canada Computers Service Centre
|In-store:
system assembly, OS and other software installations,
hard drive/data backup and recovery, system maintenance services
|Customers can check [http://www.canadacomputers.com/service_centre.php#6 service status online]
|From $19.99 - $299.99
[http://www.canadacomputers.com/service_centre.php#3 Services and Rates]
|Merivale: 613-228-1423
Orleans: 613-837-0800
Kanata: 613-435-8660
Rideau: 613-241-8788
[http://www.canadacomputers.com/service_centre.php#1 Service Page]
[mailto:techsupport@canadacomputers.com%20 Email Technical Support]
|-
! scope="row" style="background:#efefef;" | Ottawa Computer Services Inc
|Software/hardware maintenance, networking, etc.
|[http://support.ottawacomputerservices.com/ Offers online support centre]
|Pricing by consultation
[http://www.ottawacomputerservices.com/QuoteForm.html Quote Form]
|613.296.7777
Toll-Free – 866.558.2201
2-2026 Lanthier Drive, Suite 322, Orleans
[http://www.ottawacomputerservices.com/ottawa_computer_services_services.html Computer Services Page]
[http://www.ottawacomputerservices.com/EmailService.html Email Service Form]
|-
! scope="row" style="background:#efefef;" | Tech2Go On Site Computer Services
|On-Site:
Repairs (emergency recovery, viruses, hardware, troubleshooting), maintenance, installations
|[http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/tech2go-onsite-computer-services-in-stittsville-on-27447 Better Business Bureau Accredited]
|Fixed-rate services; [http://www.tech2go.ca/Rate.htm Basic Service Fee of $79.95]
|613-235-8324
2 Pullman Avenue, Stittsville
[http://www.tech2go.ca/ Main Page]
[mailto:info@Tech2Go.ca Email]
[http://www.tech2go.ca/Contact.htm Contact Page]
|-
! scope="row" style="background:#efefef;" | Ottawa Computer Services
|On-Site or drop-off:
Repairs, configuration, data recovery, installations
|
|$25 travel costs; students & seniors 50% off
[http://ottawacomputerservices.ca/OnsiteComputerService.html Estimates provided]
|613-294-5374
1135-A Meadowlands Dr.
[http://ottawacomputerservices.ca/index.html Main Page]
[mailto:Support@OttawaComputerServices.ca Email]
[http://ottawacomputerservices.ca/ContactUs.html Support Form]
|-
! scope="row" style="background:#efefef;" | Dr. Desktop
|On-site:
Malware removal/protection, networking setup and security, tune-ups, installations, data recovery
|[http://www.dr-desktop.com/online.html Offers remote desktop support]
|No pricing provided on website.
|613-260-1113
108-1900 Merivale Rd
[http://www.dr-desktop.com/ Main Page]
[mailto:help@dr-desktop.com Email]
|-
! scope="row" style="background:#efefef;" | CallGeek
|General repairs/upgrades and tuneups, networking, configuration, data backup and recovery, parental control and security, peripheral installs
|[http://www.callgeek.ca/service-remotely.shtml Offers remote desktop report]
[http://www.callgeek.ca/pay/ Online payment accepted]
[http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/callgeek-in-ottawa-on-37485 Better Business Bureau Accredited]
|No pricing provided on website.
|(613) 829-2255
2720 Queensview Dr. Suite 1109
[http://www.callgeek.ca/index.shtml Main Page]
[mailto:support@callgeek.ca Email]
|-
! scope="row" style="background:#efefef;" | Capital Data Recovery
|Data recovery, hard drive cloning, wiping (data destruction), and certification
|Some services may be covered under insurance.
[http://www.capitaldatarecovery.com/shipping.html Accept shipments from across the country.]
[http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/capital-data-recovery-in-ottawa-on-27814 Better Business Bureau Accredited]
|Contact for quotes.
|613-225-7870
1827 Woodward Drive, Unit 306
[http://www.capitaldatarecovery.com/index.html Main Page]
[mailto:info@capitaldatarecovery.com Email]
|-
! scope="row" style="background:#efefef;" | GradeATechs
|Data backup and recovery, service support.
|[http://www.gradeatechs.com/main.cfm?PageName=book%20a%20service%20call Can book service calls online]
[http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/gradeatechscom-in-nepean-on-21671http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/capital-data-recovery-in-ottawa-on-27814 Better Business Bureau Accredited]
|[http://gradeatechs.com/main.cfm?PageName=request%20a%20consultation Provided via quote/consultation]
|613-721-3331
1701 Woodward Drive, 3rd Floor
[http://www.gradeatechs.com/ Main Page]
[mailto:helpdesk@gradeAtechs.com Email Helpdesk]
|}

[[Category: NCF services]]

Computer Help

2012-08-16T16:30:28Z

Fw226: /* Computer Courses and Classes */

This page outlines some resources for getting help with broader computer issues.

==Computer Help==
NCF is focussed on getting you connected to the internet with functional email and ability to browse to web pages. Most other issues regarding your computer setup, handling virus protection, programs, operating systems, setting up a browser or getting basic computer skills are more than the small group of staff and volunteers at NCF can help you with.

It's a busy time just getting everyone connected, and managing connection difficulties, moves and changes to member accounts. This Wiki page will help you find resources to help with other computer challenges you might face.

==Computer Courses and Classes==

The [http://biblioottawalibrary.ca/ Ottawa Public Library] has a variety of basic computer courses available.

[http://biblioottawalibrary.ca/en/main/program?branch=255&type=Computers%20and%20Technology&audience=All&keyword= Click here to access the page for the library's computer and technology programs.]
Alternatively, you can:
*navigate to http://biblioottawalibrary.ca/en/main/program
*select a specific branch using the drop-down menu, or leave it blank to view all branch offerings
*under "Event type", select "Computers and Technology"
*select an audience type (family, teen, or adult-oriented programming, for example)
*click "Submit" to view upcoming programs

==Computer Repair Services==

'''Click [http://ubuntuone.com/2geJwk7bHdkv7wFiR2kcRo here to access the Directory of Computer Repair Services document in .pdf format].'''

{|border="1" cellpadding="5" cellspacing="0" align="center"
|-
! scope="col" style="background:#efefef;" |Company
! scope="col" style="background:#efefef;" | Services
! scope="col" style="background:#efefef;" | Notes
! scope="col" style="background:#efefef;" | Pricing
! scope="col" style="background:#efefef;" | Contact Info
|-
! scope="row" style="background:#efefef;" | Staples easytech
|In-store: diagnostics, data protection (backup and recovery), repairs, networking, installations and set-up
At-home support
|Authorized to do repairs under major manufacturer's warranties.
|Flat rate: $25 per 15 minutes; From $20-$1249
[http://www.staples.ca/ENG/Static/static_pages.asp?pagename=etinstorelist In-Store Price List]
|1-888-439-8327
Centretown, Barrhaven, Bells Corners, Cumberland, Gloucester, South Keys & Merivale [https://ssl.staples.ca/ENG/StoreLocator/store_locator.asp?ID=16 locations]
[http://www.staples.ca/ENG/Static/static_pages.asp?CT=1&pagename=etmain Main page]
[mailto:easytech@staples.ca Email]
|-
! scope="row" style="background:#efefef;" | Best Buy's Geek Squad
|In-store: Security & Performance services, software installations
At-home support
[http://online.geeksquad.ca/support/expert Offers on-line support]
|[http://www.bestbuy.ca/en-CA/GeekSquadCommonQuestions.aspx Service FAQs]
|[http://www.bestbuy.ca/en-CA/category/security-performance/28862.aspx Security & Performance services] from $79 - $114
[http://www.bestbuy.ca/en-CA/category/software-install/28867.aspx Software Installations] from $29 - $129
[http://www.bestbuy.ca/en-CA/category/wireless-networking/28863.aspx Wireless Configuration] from $119 - $169
|1-800-433-5778
Coventry Rd, Carlingwood, Merivale, Orleans, & Kanata [https://www-ssl.bestbuy.ca/en-CA/stores/store-locator.aspx?path=ea28f6c34753eb533eec8934664edb41en99 locations]
[http://www.bestbuy.ca/en-CA/geeksquad.aspx Main Page]
[https://www-ssl.bestbuy.ca/en-CA/secure/contact-us.aspx?path=6f0efb11924efa3b38c5b7f41d16664een99 Contact Page]
[mailto:technicalproblem@bestbuycanada.ca Email Techical Support]
[mailto:customerservice@bestbuycanada.ca Email General Inquiries]
|-
! scope="row" style="background:#efefef;" | Future Shop ConnectPro Computer Services
|Setup, repairs (virus/spyware removal, OS and memory restore/install), in-home networking and gaming setups, tablet and smartphone setups
[http://support.connectpro.ca/support/ Offers on-line support.]
|[http://www.futureshop.ca/en-CA/ConnectPro/faq.aspx Service FAQs]
Offers free in-store consultations.
| [http://www.futureshop.ca/en-CA/category/id/26850.aspx In-home setups] $50
[http://www.futureshop.ca/en-CA/category/id/26851.aspx Setups] from $80-$100
[http://www.futureshop.ca/en-CA/category/id/26852.aspx Repairs] from $90-$200
Payment on site of in-home services can only be made by credit card.
|1-866-426-6632
Gloucester, South Keys, Merivale, Orleans, Barrhaven & Kanata [https://www-ssl.futureshop.ca/en-CA/stores/store-locator.aspx?path=ea28f6c34753eb533eec8934664edb41en99 locations]
[http://www.futureshop.ca/en-CA/category/connectpro/26837.aspx Main Page]
[http://www.futureshop.ca/CompanyInfo/ContactUs/ContactUs.aspx Contact Form]
|-
! scope="row" style="background:#efefef;" | Canada Computers Service Centre
|In-store:
system assembly, OS and other software installations,
hard drive/data backup and recovery, system maintenance services
|Customers can check [http://www.canadacomputers.com/service_centre.php#6 service status online]
|From $19.99 - $299.99
[http://www.canadacomputers.com/service_centre.php#3 Services and Rates]
|Merivale: 613-228-1423
Orleans: 613-837-0800
Kanata: 613-435-8660
Rideau: 613-241-8788
[http://www.canadacomputers.com/service_centre.php#1 Service Page]
[mailto:techsupport@canadacomputers.com%20 Email Technical Support]
|-
! scope="row" style="background:#efefef;" | Ottawa Computer Services Inc
|Software/hardware maintenance, networking, etc.
|[http://support.ottawacomputerservices.com/ Offers online support centre]
|Pricing by consultation
[http://www.ottawacomputerservices.com/QuoteForm.html Quote Form]
|613.296.7777
Toll-Free – 866.558.2201
2-2026 Lanthier Drive, Suite 322, Orleans
[http://www.ottawacomputerservices.com/ottawa_computer_services_services.html Computer Services Page]
[http://www.ottawacomputerservices.com/EmailService.html Email Service Form]
|-
! scope="row" style="background:#efefef;" | Tech2Go On Site Computer Services
|On-Site:
Repairs (emergency recovery, viruses, hardware, troubleshooting), maintenance, installations
|[http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/tech2go-onsite-computer-services-in-stittsville-on-27447 Better Business Bureau Accredited]
|Fixed-rate services; [http://www.tech2go.ca/Rate.htm Basic Service Fee of $79.95]
|613-235-8324
2 Pullman Avenue, Stittsville
[http://www.tech2go.ca/ Main Page]
[mailto:info@Tech2Go.ca Email]
[http://www.tech2go.ca/Contact.htm Contact Page]
|-
! scope="row" style="background:#efefef;" | Ottawa Computer Services
|On-Site or drop-off:
Repairs, configuration, data recovery, installations
|
|$25 travel costs; students & seniors 50% off
[http://ottawacomputerservices.ca/OnsiteComputerService.html Estimates provided]
|613-294-5374
1135-A Meadowlands Dr.
[http://ottawacomputerservices.ca/index.html Main Page]
[mailto:Support@OttawaComputerServices.ca Email]
[http://ottawacomputerservices.ca/ContactUs.html Support Form]
|-
! scope="row" style="background:#efefef;" | Dr. Desktop
|On-site:
Malware removal/protection, networking setup and security, tune-ups, installations, data recovery
|[http://www.dr-desktop.com/online.html Offers remote desktop support]
|No pricing provided on website.
|613-260-1113
108-1900 Merivale Rd
[http://www.dr-desktop.com/ Main Page]
[mailto:help@dr-desktop.com Email]
|-
! scope="row" style="background:#efefef;" | CallGeek
|General repairs/upgrades and tuneups, networking, configuration, data backup and recovery, parental control and security, peripheral installs
|[http://www.callgeek.ca/service-remotely.shtml Offers remote desktop report]
[http://www.callgeek.ca/pay/ Online payment accepted]
[http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/callgeek-in-ottawa-on-37485 Better Business Bureau Accredited]
|No pricing provided on website.
|(613) 829-2255
2720 Queensview Dr. Suite 1109
[http://www.callgeek.ca/index.shtml Main Page]
[mailto:support@callgeek.ca Email]
|-
! scope="row" style="background:#efefef;" | Capital Data Recovery
|Data recovery, hard drive cloning, wiping (data destruction), and certification
|Some services may be covered under insurance.
[http://www.capitaldatarecovery.com/shipping.html Accept shipments from across the country.]
[http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/capital-data-recovery-in-ottawa-on-27814 Better Business Bureau Accredited]
|Contact for quotes.
|613-225-7870
1827 Woodward Drive, Unit 306
[http://www.capitaldatarecovery.com/index.html Main Page]
[mailto:info@capitaldatarecovery.com Email]
|-
! scope="row" style="background:#efefef;" | GradeATechs
|Data backup and recovery, service support.
|[http://www.gradeatechs.com/main.cfm?PageName=book%20a%20service%20call Can book service calls online]
[http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/gradeatechscom-in-nepean-on-21671http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/capital-data-recovery-in-ottawa-on-27814 Better Business Bureau Accredited]
|[http://gradeatechs.com/main.cfm?PageName=request%20a%20consultation Provided via quote/consultation]
|613-721-3331
1701 Woodward Drive, 3rd Floor
[http://www.gradeatechs.com/ Main Page]
[mailto:helpdesk@gradeAtechs.com Email Helpdesk]
|}

[[Category: NCF services]]

Computer Help

2012-08-16T16:30:13Z

Fw226: /* Computer Courses and Classes */

This page outlines some resources for getting help with broader computer issues.

==Computer Help==
NCF is focussed on getting you connected to the internet with functional email and ability to browse to web pages. Most other issues regarding your computer setup, handling virus protection, programs, operating systems, setting up a browser or getting basic computer skills are more than the small group of staff and volunteers at NCF can help you with.

It's a busy time just getting everyone connected, and managing connection difficulties, moves and changes to member accounts. This Wiki page will help you find resources to help with other computer challenges you might face.

==Computer Courses and Classes==

The [http://biblioottawalibrary.ca/ Ottawa Public Library] has a variety of basic computer courses available.

[http://biblioottawalibrary.ca/en/main/program?branch=255&type=Computers%20and%20Technology&audience=All&keyword= Click here to access the page for the library's computer and technology programs.] Alternatively, you can:
*navigate to http://biblioottawalibrary.ca/en/main/program
*select a specific branch using the drop-down menu, or leave it blank to view all branch offerings
*under "Event type", select "Computers and Technology"
*select an audience type (family, teen, or adult-oriented programming, for example)
*click "Submit" to view upcoming programs

==Computer Repair Services==

'''Click [http://ubuntuone.com/2geJwk7bHdkv7wFiR2kcRo here to access the Directory of Computer Repair Services document in .pdf format].'''

{|border="1" cellpadding="5" cellspacing="0" align="center"
|-
! scope="col" style="background:#efefef;" |Company
! scope="col" style="background:#efefef;" | Services
! scope="col" style="background:#efefef;" | Notes
! scope="col" style="background:#efefef;" | Pricing
! scope="col" style="background:#efefef;" | Contact Info
|-
! scope="row" style="background:#efefef;" | Staples easytech
|In-store: diagnostics, data protection (backup and recovery), repairs, networking, installations and set-up
At-home support
|Authorized to do repairs under major manufacturer's warranties.
|Flat rate: $25 per 15 minutes; From $20-$1249
[http://www.staples.ca/ENG/Static/static_pages.asp?pagename=etinstorelist In-Store Price List]
|1-888-439-8327
Centretown, Barrhaven, Bells Corners, Cumberland, Gloucester, South Keys & Merivale [https://ssl.staples.ca/ENG/StoreLocator/store_locator.asp?ID=16 locations]
[http://www.staples.ca/ENG/Static/static_pages.asp?CT=1&pagename=etmain Main page]
[mailto:easytech@staples.ca Email]
|-
! scope="row" style="background:#efefef;" | Best Buy's Geek Squad
|In-store: Security & Performance services, software installations
At-home support
[http://online.geeksquad.ca/support/expert Offers on-line support]
|[http://www.bestbuy.ca/en-CA/GeekSquadCommonQuestions.aspx Service FAQs]
|[http://www.bestbuy.ca/en-CA/category/security-performance/28862.aspx Security & Performance services] from $79 - $114
[http://www.bestbuy.ca/en-CA/category/software-install/28867.aspx Software Installations] from $29 - $129
[http://www.bestbuy.ca/en-CA/category/wireless-networking/28863.aspx Wireless Configuration] from $119 - $169
|1-800-433-5778
Coventry Rd, Carlingwood, Merivale, Orleans, & Kanata [https://www-ssl.bestbuy.ca/en-CA/stores/store-locator.aspx?path=ea28f6c34753eb533eec8934664edb41en99 locations]
[http://www.bestbuy.ca/en-CA/geeksquad.aspx Main Page]
[https://www-ssl.bestbuy.ca/en-CA/secure/contact-us.aspx?path=6f0efb11924efa3b38c5b7f41d16664een99 Contact Page]
[mailto:technicalproblem@bestbuycanada.ca Email Techical Support]
[mailto:customerservice@bestbuycanada.ca Email General Inquiries]
|-
! scope="row" style="background:#efefef;" | Future Shop ConnectPro Computer Services
|Setup, repairs (virus/spyware removal, OS and memory restore/install), in-home networking and gaming setups, tablet and smartphone setups
[http://support.connectpro.ca/support/ Offers on-line support.]
|[http://www.futureshop.ca/en-CA/ConnectPro/faq.aspx Service FAQs]
Offers free in-store consultations.
| [http://www.futureshop.ca/en-CA/category/id/26850.aspx In-home setups] $50
[http://www.futureshop.ca/en-CA/category/id/26851.aspx Setups] from $80-$100
[http://www.futureshop.ca/en-CA/category/id/26852.aspx Repairs] from $90-$200
Payment on site of in-home services can only be made by credit card.
|1-866-426-6632
Gloucester, South Keys, Merivale, Orleans, Barrhaven & Kanata [https://www-ssl.futureshop.ca/en-CA/stores/store-locator.aspx?path=ea28f6c34753eb533eec8934664edb41en99 locations]
[http://www.futureshop.ca/en-CA/category/connectpro/26837.aspx Main Page]
[http://www.futureshop.ca/CompanyInfo/ContactUs/ContactUs.aspx Contact Form]
|-
! scope="row" style="background:#efefef;" | Canada Computers Service Centre
|In-store:
system assembly, OS and other software installations,
hard drive/data backup and recovery, system maintenance services
|Customers can check [http://www.canadacomputers.com/service_centre.php#6 service status online]
|From $19.99 - $299.99
[http://www.canadacomputers.com/service_centre.php#3 Services and Rates]
|Merivale: 613-228-1423
Orleans: 613-837-0800
Kanata: 613-435-8660
Rideau: 613-241-8788
[http://www.canadacomputers.com/service_centre.php#1 Service Page]
[mailto:techsupport@canadacomputers.com%20 Email Technical Support]
|-
! scope="row" style="background:#efefef;" | Ottawa Computer Services Inc
|Software/hardware maintenance, networking, etc.
|[http://support.ottawacomputerservices.com/ Offers online support centre]
|Pricing by consultation
[http://www.ottawacomputerservices.com/QuoteForm.html Quote Form]
|613.296.7777
Toll-Free – 866.558.2201
2-2026 Lanthier Drive, Suite 322, Orleans
[http://www.ottawacomputerservices.com/ottawa_computer_services_services.html Computer Services Page]
[http://www.ottawacomputerservices.com/EmailService.html Email Service Form]
|-
! scope="row" style="background:#efefef;" | Tech2Go On Site Computer Services
|On-Site:
Repairs (emergency recovery, viruses, hardware, troubleshooting), maintenance, installations
|[http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/tech2go-onsite-computer-services-in-stittsville-on-27447 Better Business Bureau Accredited]
|Fixed-rate services; [http://www.tech2go.ca/Rate.htm Basic Service Fee of $79.95]
|613-235-8324
2 Pullman Avenue, Stittsville
[http://www.tech2go.ca/ Main Page]
[mailto:info@Tech2Go.ca Email]
[http://www.tech2go.ca/Contact.htm Contact Page]
|-
! scope="row" style="background:#efefef;" | Ottawa Computer Services
|On-Site or drop-off:
Repairs, configuration, data recovery, installations
|
|$25 travel costs; students & seniors 50% off
[http://ottawacomputerservices.ca/OnsiteComputerService.html Estimates provided]
|613-294-5374
1135-A Meadowlands Dr.
[http://ottawacomputerservices.ca/index.html Main Page]
[mailto:Support@OttawaComputerServices.ca Email]
[http://ottawacomputerservices.ca/ContactUs.html Support Form]
|-
! scope="row" style="background:#efefef;" | Dr. Desktop
|On-site:
Malware removal/protection, networking setup and security, tune-ups, installations, data recovery
|[http://www.dr-desktop.com/online.html Offers remote desktop support]
|No pricing provided on website.
|613-260-1113
108-1900 Merivale Rd
[http://www.dr-desktop.com/ Main Page]
[mailto:help@dr-desktop.com Email]
|-
! scope="row" style="background:#efefef;" | CallGeek
|General repairs/upgrades and tuneups, networking, configuration, data backup and recovery, parental control and security, peripheral installs
|[http://www.callgeek.ca/service-remotely.shtml Offers remote desktop report]
[http://www.callgeek.ca/pay/ Online payment accepted]
[http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/callgeek-in-ottawa-on-37485 Better Business Bureau Accredited]
|No pricing provided on website.
|(613) 829-2255
2720 Queensview Dr. Suite 1109
[http://www.callgeek.ca/index.shtml Main Page]
[mailto:support@callgeek.ca Email]
|-
! scope="row" style="background:#efefef;" | Capital Data Recovery
|Data recovery, hard drive cloning, wiping (data destruction), and certification
|Some services may be covered under insurance.
[http://www.capitaldatarecovery.com/shipping.html Accept shipments from across the country.]
[http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/capital-data-recovery-in-ottawa-on-27814 Better Business Bureau Accredited]
|Contact for quotes.
|613-225-7870
1827 Woodward Drive, Unit 306
[http://www.capitaldatarecovery.com/index.html Main Page]
[mailto:info@capitaldatarecovery.com Email]
|-
! scope="row" style="background:#efefef;" | GradeATechs
|Data backup and recovery, service support.
|[http://www.gradeatechs.com/main.cfm?PageName=book%20a%20service%20call Can book service calls online]
[http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/gradeatechscom-in-nepean-on-21671http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/capital-data-recovery-in-ottawa-on-27814 Better Business Bureau Accredited]
|[http://gradeatechs.com/main.cfm?PageName=request%20a%20consultation Provided via quote/consultation]
|613-721-3331
1701 Woodward Drive, 3rd Floor
[http://www.gradeatechs.com/ Main Page]
[mailto:helpdesk@gradeAtechs.com Email Helpdesk]
|}

[[Category: NCF services]]

Computer Help

2012-08-16T16:25:39Z

Fw226: /* Computer Help */

This page outlines some resources for getting help with broader computer issues.

==Computer Help==
NCF is focussed on getting you connected to the internet with functional email and ability to browse to web pages. Most other issues regarding your computer setup, handling virus protection, programs, operating systems, setting up a browser or getting basic computer skills are more than the small group of staff and volunteers at NCF can help you with.

It's a busy time just getting everyone connected, and managing connection difficulties, moves and changes to member accounts. This Wiki page will help you find resources to help with other computer challenges you might face.

==Computer Courses and Classes==

The [http://biblioottawalibrary.ca/ Ottawa Public Library] has a variety of basic computer courses available. [http://biblioottawalibrary.ca/en/main/program?branch=255&type=Computers%20and%20Technology&audience=All&keyword= Click here to access the page for library programs.]

==Computer Repair Services==

'''Click [http://ubuntuone.com/2geJwk7bHdkv7wFiR2kcRo here to access the Directory of Computer Repair Services document in .pdf format].'''

{|border="1" cellpadding="5" cellspacing="0" align="center"
|-
! scope="col" style="background:#efefef;" |Company
! scope="col" style="background:#efefef;" | Services
! scope="col" style="background:#efefef;" | Notes
! scope="col" style="background:#efefef;" | Pricing
! scope="col" style="background:#efefef;" | Contact Info
|-
! scope="row" style="background:#efefef;" | Staples easytech
|In-store: diagnostics, data protection (backup and recovery), repairs, networking, installations and set-up
At-home support
|Authorized to do repairs under major manufacturer's warranties.
|Flat rate: $25 per 15 minutes; From $20-$1249
[http://www.staples.ca/ENG/Static/static_pages.asp?pagename=etinstorelist In-Store Price List]
|1-888-439-8327
Centretown, Barrhaven, Bells Corners, Cumberland, Gloucester, South Keys & Merivale [https://ssl.staples.ca/ENG/StoreLocator/store_locator.asp?ID=16 locations]
[http://www.staples.ca/ENG/Static/static_pages.asp?CT=1&pagename=etmain Main page]
[mailto:easytech@staples.ca Email]
|-
! scope="row" style="background:#efefef;" | Best Buy's Geek Squad
|In-store: Security & Performance services, software installations
At-home support
[http://online.geeksquad.ca/support/expert Offers on-line support]
|[http://www.bestbuy.ca/en-CA/GeekSquadCommonQuestions.aspx Service FAQs]
|[http://www.bestbuy.ca/en-CA/category/security-performance/28862.aspx Security & Performance services] from $79 - $114
[http://www.bestbuy.ca/en-CA/category/software-install/28867.aspx Software Installations] from $29 - $129
[http://www.bestbuy.ca/en-CA/category/wireless-networking/28863.aspx Wireless Configuration] from $119 - $169
|1-800-433-5778
Coventry Rd, Carlingwood, Merivale, Orleans, & Kanata [https://www-ssl.bestbuy.ca/en-CA/stores/store-locator.aspx?path=ea28f6c34753eb533eec8934664edb41en99 locations]
[http://www.bestbuy.ca/en-CA/geeksquad.aspx Main Page]
[https://www-ssl.bestbuy.ca/en-CA/secure/contact-us.aspx?path=6f0efb11924efa3b38c5b7f41d16664een99 Contact Page]
[mailto:technicalproblem@bestbuycanada.ca Email Techical Support]
[mailto:customerservice@bestbuycanada.ca Email General Inquiries]
|-
! scope="row" style="background:#efefef;" | Future Shop ConnectPro Computer Services
|Setup, repairs (virus/spyware removal, OS and memory restore/install), in-home networking and gaming setups, tablet and smartphone setups
[http://support.connectpro.ca/support/ Offers on-line support.]
|[http://www.futureshop.ca/en-CA/ConnectPro/faq.aspx Service FAQs]
Offers free in-store consultations.
| [http://www.futureshop.ca/en-CA/category/id/26850.aspx In-home setups] $50
[http://www.futureshop.ca/en-CA/category/id/26851.aspx Setups] from $80-$100
[http://www.futureshop.ca/en-CA/category/id/26852.aspx Repairs] from $90-$200
Payment on site of in-home services can only be made by credit card.
|1-866-426-6632
Gloucester, South Keys, Merivale, Orleans, Barrhaven & Kanata [https://www-ssl.futureshop.ca/en-CA/stores/store-locator.aspx?path=ea28f6c34753eb533eec8934664edb41en99 locations]
[http://www.futureshop.ca/en-CA/category/connectpro/26837.aspx Main Page]
[http://www.futureshop.ca/CompanyInfo/ContactUs/ContactUs.aspx Contact Form]
|-
! scope="row" style="background:#efefef;" | Canada Computers Service Centre
|In-store:
system assembly, OS and other software installations,
hard drive/data backup and recovery, system maintenance services
|Customers can check [http://www.canadacomputers.com/service_centre.php#6 service status online]
|From $19.99 - $299.99
[http://www.canadacomputers.com/service_centre.php#3 Services and Rates]
|Merivale: 613-228-1423
Orleans: 613-837-0800
Kanata: 613-435-8660
Rideau: 613-241-8788
[http://www.canadacomputers.com/service_centre.php#1 Service Page]
[mailto:techsupport@canadacomputers.com%20 Email Technical Support]
|-
! scope="row" style="background:#efefef;" | Ottawa Computer Services Inc
|Software/hardware maintenance, networking, etc.
|[http://support.ottawacomputerservices.com/ Offers online support centre]
|Pricing by consultation
[http://www.ottawacomputerservices.com/QuoteForm.html Quote Form]
|613.296.7777
Toll-Free – 866.558.2201
2-2026 Lanthier Drive, Suite 322, Orleans
[http://www.ottawacomputerservices.com/ottawa_computer_services_services.html Computer Services Page]
[http://www.ottawacomputerservices.com/EmailService.html Email Service Form]
|-
! scope="row" style="background:#efefef;" | Tech2Go On Site Computer Services
|On-Site:
Repairs (emergency recovery, viruses, hardware, troubleshooting), maintenance, installations
|[http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/tech2go-onsite-computer-services-in-stittsville-on-27447 Better Business Bureau Accredited]
|Fixed-rate services; [http://www.tech2go.ca/Rate.htm Basic Service Fee of $79.95]
|613-235-8324
2 Pullman Avenue, Stittsville
[http://www.tech2go.ca/ Main Page]
[mailto:info@Tech2Go.ca Email]
[http://www.tech2go.ca/Contact.htm Contact Page]
|-
! scope="row" style="background:#efefef;" | Ottawa Computer Services
|On-Site or drop-off:
Repairs, configuration, data recovery, installations
|
|$25 travel costs; students & seniors 50% off
[http://ottawacomputerservices.ca/OnsiteComputerService.html Estimates provided]
|613-294-5374
1135-A Meadowlands Dr.
[http://ottawacomputerservices.ca/index.html Main Page]
[mailto:Support@OttawaComputerServices.ca Email]
[http://ottawacomputerservices.ca/ContactUs.html Support Form]
|-
! scope="row" style="background:#efefef;" | Dr. Desktop
|On-site:
Malware removal/protection, networking setup and security, tune-ups, installations, data recovery
|[http://www.dr-desktop.com/online.html Offers remote desktop support]
|No pricing provided on website.
|613-260-1113
108-1900 Merivale Rd
[http://www.dr-desktop.com/ Main Page]
[mailto:help@dr-desktop.com Email]
|-
! scope="row" style="background:#efefef;" | CallGeek
|General repairs/upgrades and tuneups, networking, configuration, data backup and recovery, parental control and security, peripheral installs
|[http://www.callgeek.ca/service-remotely.shtml Offers remote desktop report]
[http://www.callgeek.ca/pay/ Online payment accepted]
[http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/callgeek-in-ottawa-on-37485 Better Business Bureau Accredited]
|No pricing provided on website.
|(613) 829-2255
2720 Queensview Dr. Suite 1109
[http://www.callgeek.ca/index.shtml Main Page]
[mailto:support@callgeek.ca Email]
|-
! scope="row" style="background:#efefef;" | Capital Data Recovery
|Data recovery, hard drive cloning, wiping (data destruction), and certification
|Some services may be covered under insurance.
[http://www.capitaldatarecovery.com/shipping.html Accept shipments from across the country.]
[http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/capital-data-recovery-in-ottawa-on-27814 Better Business Bureau Accredited]
|Contact for quotes.
|613-225-7870
1827 Woodward Drive, Unit 306
[http://www.capitaldatarecovery.com/index.html Main Page]
[mailto:info@capitaldatarecovery.com Email]
|-
! scope="row" style="background:#efefef;" | GradeATechs
|Data backup and recovery, service support.
|[http://www.gradeatechs.com/main.cfm?PageName=book%20a%20service%20call Can book service calls online]
[http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/gradeatechscom-in-nepean-on-21671http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/capital-data-recovery-in-ottawa-on-27814 Better Business Bureau Accredited]
|[http://gradeatechs.com/main.cfm?PageName=request%20a%20consultation Provided via quote/consultation]
|613-721-3331
1701 Woodward Drive, 3rd Floor
[http://www.gradeatechs.com/ Main Page]
[mailto:helpdesk@gradeAtechs.com Email Helpdesk]
|}

[[Category: NCF services]]

Computer Help

2012-08-16T16:22:42Z

Fw226: /* Computer Repair Services */

This page outlines some resources for getting help with broader computer issues.

==Computer Help==
NCF is focussed on getting you connected to the internet with functional email and ability to browse to web pages. Most other issues regarding your computer setup, handling virus protection, programs, operating systems, setting up a browser or getting basic computer skills are more than the small group of staff and volunteers at NCF can help you with.

It's a busy time just getting everyone connected, and managing connection difficulties, moves and changes to member accounts. This Wiki page will help you find resources to help with other computer challenges you might face.

==Computer Repair Services==

'''Click [http://ubuntuone.com/2geJwk7bHdkv7wFiR2kcRo here to access the Directory of Computer Repair Services document in .pdf format].'''

{|border="1" cellpadding="5" cellspacing="0" align="center"
|-
! scope="col" style="background:#efefef;" |Company
! scope="col" style="background:#efefef;" | Services
! scope="col" style="background:#efefef;" | Notes
! scope="col" style="background:#efefef;" | Pricing
! scope="col" style="background:#efefef;" | Contact Info
|-
! scope="row" style="background:#efefef;" | Staples easytech
|In-store: diagnostics, data protection (backup and recovery), repairs, networking, installations and set-up
At-home support
|Authorized to do repairs under major manufacturer's warranties.
|Flat rate: $25 per 15 minutes; From $20-$1249
[http://www.staples.ca/ENG/Static/static_pages.asp?pagename=etinstorelist In-Store Price List]
|1-888-439-8327
Centretown, Barrhaven, Bells Corners, Cumberland, Gloucester, South Keys & Merivale [https://ssl.staples.ca/ENG/StoreLocator/store_locator.asp?ID=16 locations]
[http://www.staples.ca/ENG/Static/static_pages.asp?CT=1&pagename=etmain Main page]
[mailto:easytech@staples.ca Email]
|-
! scope="row" style="background:#efefef;" | Best Buy's Geek Squad
|In-store: Security & Performance services, software installations
At-home support
[http://online.geeksquad.ca/support/expert Offers on-line support]
|[http://www.bestbuy.ca/en-CA/GeekSquadCommonQuestions.aspx Service FAQs]
|[http://www.bestbuy.ca/en-CA/category/security-performance/28862.aspx Security & Performance services] from $79 - $114
[http://www.bestbuy.ca/en-CA/category/software-install/28867.aspx Software Installations] from $29 - $129
[http://www.bestbuy.ca/en-CA/category/wireless-networking/28863.aspx Wireless Configuration] from $119 - $169
|1-800-433-5778
Coventry Rd, Carlingwood, Merivale, Orleans, & Kanata [https://www-ssl.bestbuy.ca/en-CA/stores/store-locator.aspx?path=ea28f6c34753eb533eec8934664edb41en99 locations]
[http://www.bestbuy.ca/en-CA/geeksquad.aspx Main Page]
[https://www-ssl.bestbuy.ca/en-CA/secure/contact-us.aspx?path=6f0efb11924efa3b38c5b7f41d16664een99 Contact Page]
[mailto:technicalproblem@bestbuycanada.ca Email Techical Support]
[mailto:customerservice@bestbuycanada.ca Email General Inquiries]
|-
! scope="row" style="background:#efefef;" | Future Shop ConnectPro Computer Services
|Setup, repairs (virus/spyware removal, OS and memory restore/install), in-home networking and gaming setups, tablet and smartphone setups
[http://support.connectpro.ca/support/ Offers on-line support.]
|[http://www.futureshop.ca/en-CA/ConnectPro/faq.aspx Service FAQs]
Offers free in-store consultations.
| [http://www.futureshop.ca/en-CA/category/id/26850.aspx In-home setups] $50
[http://www.futureshop.ca/en-CA/category/id/26851.aspx Setups] from $80-$100
[http://www.futureshop.ca/en-CA/category/id/26852.aspx Repairs] from $90-$200
Payment on site of in-home services can only be made by credit card.
|1-866-426-6632
Gloucester, South Keys, Merivale, Orleans, Barrhaven & Kanata [https://www-ssl.futureshop.ca/en-CA/stores/store-locator.aspx?path=ea28f6c34753eb533eec8934664edb41en99 locations]
[http://www.futureshop.ca/en-CA/category/connectpro/26837.aspx Main Page]
[http://www.futureshop.ca/CompanyInfo/ContactUs/ContactUs.aspx Contact Form]
|-
! scope="row" style="background:#efefef;" | Canada Computers Service Centre
|In-store:
system assembly, OS and other software installations,
hard drive/data backup and recovery, system maintenance services
|Customers can check [http://www.canadacomputers.com/service_centre.php#6 service status online]
|From $19.99 - $299.99
[http://www.canadacomputers.com/service_centre.php#3 Services and Rates]
|Merivale: 613-228-1423
Orleans: 613-837-0800
Kanata: 613-435-8660
Rideau: 613-241-8788
[http://www.canadacomputers.com/service_centre.php#1 Service Page]
[mailto:techsupport@canadacomputers.com%20 Email Technical Support]
|-
! scope="row" style="background:#efefef;" | Ottawa Computer Services Inc
|Software/hardware maintenance, networking, etc.
|[http://support.ottawacomputerservices.com/ Offers online support centre]
|Pricing by consultation
[http://www.ottawacomputerservices.com/QuoteForm.html Quote Form]
|613.296.7777
Toll-Free – 866.558.2201
2-2026 Lanthier Drive, Suite 322, Orleans
[http://www.ottawacomputerservices.com/ottawa_computer_services_services.html Computer Services Page]
[http://www.ottawacomputerservices.com/EmailService.html Email Service Form]
|-
! scope="row" style="background:#efefef;" | Tech2Go On Site Computer Services
|On-Site:
Repairs (emergency recovery, viruses, hardware, troubleshooting), maintenance, installations
|[http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/tech2go-onsite-computer-services-in-stittsville-on-27447 Better Business Bureau Accredited]
|Fixed-rate services; [http://www.tech2go.ca/Rate.htm Basic Service Fee of $79.95]
|613-235-8324
2 Pullman Avenue, Stittsville
[http://www.tech2go.ca/ Main Page]
[mailto:info@Tech2Go.ca Email]
[http://www.tech2go.ca/Contact.htm Contact Page]
|-
! scope="row" style="background:#efefef;" | Ottawa Computer Services
|On-Site or drop-off:
Repairs, configuration, data recovery, installations
|
|$25 travel costs; students & seniors 50% off
[http://ottawacomputerservices.ca/OnsiteComputerService.html Estimates provided]
|613-294-5374
1135-A Meadowlands Dr.
[http://ottawacomputerservices.ca/index.html Main Page]
[mailto:Support@OttawaComputerServices.ca Email]
[http://ottawacomputerservices.ca/ContactUs.html Support Form]
|-
! scope="row" style="background:#efefef;" | Dr. Desktop
|On-site:
Malware removal/protection, networking setup and security, tune-ups, installations, data recovery
|[http://www.dr-desktop.com/online.html Offers remote desktop support]
|No pricing provided on website.
|613-260-1113
108-1900 Merivale Rd
[http://www.dr-desktop.com/ Main Page]
[mailto:help@dr-desktop.com Email]
|-
! scope="row" style="background:#efefef;" | CallGeek
|General repairs/upgrades and tuneups, networking, configuration, data backup and recovery, parental control and security, peripheral installs
|[http://www.callgeek.ca/service-remotely.shtml Offers remote desktop report]
[http://www.callgeek.ca/pay/ Online payment accepted]
[http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/callgeek-in-ottawa-on-37485 Better Business Bureau Accredited]
|No pricing provided on website.
|(613) 829-2255
2720 Queensview Dr. Suite 1109
[http://www.callgeek.ca/index.shtml Main Page]
[mailto:support@callgeek.ca Email]
|-
! scope="row" style="background:#efefef;" | Capital Data Recovery
|Data recovery, hard drive cloning, wiping (data destruction), and certification
|Some services may be covered under insurance.
[http://www.capitaldatarecovery.com/shipping.html Accept shipments from across the country.]
[http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/capital-data-recovery-in-ottawa-on-27814 Better Business Bureau Accredited]
|Contact for quotes.
|613-225-7870
1827 Woodward Drive, Unit 306
[http://www.capitaldatarecovery.com/index.html Main Page]
[mailto:info@capitaldatarecovery.com Email]
|-
! scope="row" style="background:#efefef;" | GradeATechs
|Data backup and recovery, service support.
|[http://www.gradeatechs.com/main.cfm?PageName=book%20a%20service%20call Can book service calls online]
[http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/gradeatechscom-in-nepean-on-21671http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/capital-data-recovery-in-ottawa-on-27814 Better Business Bureau Accredited]
|[http://gradeatechs.com/main.cfm?PageName=request%20a%20consultation Provided via quote/consultation]
|613-721-3331
1701 Woodward Drive, 3rd Floor
[http://www.gradeatechs.com/ Main Page]
[mailto:helpdesk@gradeAtechs.com Email Helpdesk]
|}

[[Category: NCF services]]

Computer Help

2012-08-16T16:21:05Z

Fw226: /* Computer Repair Services */

This page outlines some resources for getting help with broader computer issues.

==Computer Help==
NCF is focussed on getting you connected to the internet with functional email and ability to browse to web pages. Most other issues regarding your computer setup, handling virus protection, programs, operating systems, setting up a browser or getting basic computer skills are more than the small group of staff and volunteers at NCF can help you with.

It's a busy time just getting everyone connected, and managing connection difficulties, moves and changes to member accounts. This Wiki page will help you find resources to help with other computer challenges you might face.

==Computer Repair Services==

'''Click [http://ubuntuone.com/2geJwk7bHdkv7wFiR2kcRo here to access the Directory of Computer Repair Services document in .pdf format].'''

{|border="1" cellpadding="5" cellspacing="0" align="center"
|-
! scope="col" style="background:#efefef;" |Company
! scope="col" style="background:#efefef;" | Services
! scope="col" style="background:#efefef;" | Notes
! scope="col" style="background:#efefef;" | Pricing
! scope="col" style="background:#efefef;" | Contact Info
|-
! scope="row" style="background:#efefef;" | Staples easytech
|In-store: diagnostics, data protection (backup and recovery), repairs, networking, installations and set-up
At-home support
|Authorized to do repairs under major manufacturer's warranties.
|Flat rate: $25 per 15 minutes; From $20-$1249
[http://www.staples.ca/ENG/Static/static_pages.asp?pagename=etinstorelist In-Store Price List]
|1-888-439-8327
Centretown, Barrhaven, Bells Corners, Cumberland, Gloucester, South Keys & Merivale [https://ssl.staples.ca/ENG/StoreLocator/store_locator.asp?ID=16 locations]
[http://www.staples.ca/ENG/Static/static_pages.asp?CT=1&pagename=etmain Main page]
[mailto:easytech@staples.ca Email]
|-
! scope="row" style="background:#efefef;" | Best Buy's Geek Squad
|In-store: Security & Performance services, software installations
At-home support
[http://online.geeksquad.ca/support/expert Offers on-line support]
|[http://www.bestbuy.ca/en-CA/GeekSquadCommonQuestions.aspx Service FAQs]
|[http://www.bestbuy.ca/en-CA/category/security-performance/28862.aspx Security & Performance services] from $79 - $114
[http://www.bestbuy.ca/en-CA/category/software-install/28867.aspx Software Installations] from $29 - $129
[http://www.bestbuy.ca/en-CA/category/wireless-networking/28863.aspx Wireless Configuration] from $119 - $169
|1-800-433-5778
Coventry Rd, Carlingwood, Merivale, Orleans, & Kanata [https://www-ssl.bestbuy.ca/en-CA/stores/store-locator.aspx?path=ea28f6c34753eb533eec8934664edb41en99 locations]
[http://www.bestbuy.ca/en-CA/geeksquad.aspx Main Page]
[https://www-ssl.bestbuy.ca/en-CA/secure/contact-us.aspx?path=6f0efb11924efa3b38c5b7f41d16664een99 Contact Page]
[mailto:technicalproblem@bestbuycanada.ca Email Techical Support]
[mailto:customerservice@bestbuycanada.ca Email General Inquiries]
|-
! scope="row" style="background:#efefef;" | Future Shop ConnectPro Computer Services
|Setup, repairs (virus/spyware removal, OS and memory restore/install), in-home networking and gaming setups, tablet and smartphone setups
[http://support.connectpro.ca/support/ Offers on-line support.]
|[http://www.futureshop.ca/en-CA/ConnectPro/faq.aspx Service FAQs]
Offers free in-store consultations.
| [http://www.futureshop.ca/en-CA/category/id/26850.aspx In-home setups] $50
[http://www.futureshop.ca/en-CA/category/id/26851.aspx Setups] from $80-$100
[http://www.futureshop.ca/en-CA/category/id/26852.aspx Repairs] from $90-$200
Payment on site of in-home services can only be made by credit card.
|1-866-426-6632
Gloucester, South Keys, Merivale, Orleans, Barrhaven & Kanata [https://www-ssl.futureshop.ca/en-CA/stores/store-locator.aspx?path=ea28f6c34753eb533eec8934664edb41en99 locations]
[http://www.futureshop.ca/en-CA/category/connectpro/26837.aspx Main Page]
[http://www.futureshop.ca/CompanyInfo/ContactUs/ContactUs.aspx Contact Form]
|-
! scope="row" style="background:#efefef;" | Canada Computers Service Centre
|In-store:
system assembly, OS and other software installations,
hard drive/data backup and recovery, system maintenance services
|Customers can check [http://www.canadacomputers.com/service_centre.php#6 service status online]
|From $19.99 - $299.99
[http://www.canadacomputers.com/service_centre.php#3 Services and Rates]
|Merivale: 613-228-1423
Orleans: 613-837-0800
Kanata: 613-435-8660
Rideau: 613-241-8788
[http://www.canadacomputers.com/service_centre.php#1 Service Page]
[mailto:techsupport@canadacomputers.com%20 Email Technical Support]
|-
! scope="row" style="background:#efefef;" | Ottawa Computer Services Inc
|Software/hardware maintenance, networking, etc.
|[http://support.ottawacomputerservices.com/ Offers online support centre]
|Pricing by consultation
[http://www.ottawacomputerservices.com/QuoteForm.html Quote Form]
|613.296.7777
Toll-Free – 866.558.2201
2-2026 Lanthier Drive, Suite 322, Orleans
[http://www.ottawacomputerservices.com/ottawa_computer_services_services.html Computer Services Page]
[http://www.ottawacomputerservices.com/EmailService.html Email Service Form]
|-
! scope="row" style="background:#efefef;" | Tech2Go On Site Computer Services
|On-Site:
Repairs (emergency recovery, viruses, hardware, troubleshooting), maintenance, installations
|[http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/tech2go-onsite-computer-services-in-stittsville-on-27447 Better Business Bureau Accredited]
|Fixed-rate services; [http://www.tech2go.ca/Rate.htm Basic Service Fee of $79.95]
|613-235-8324
2 Pullman Avenue, Stittsville
[http://www.tech2go.ca/ Main Page]
[mailto:info@Tech2Go.ca Email]
[http://www.tech2go.ca/Contact.htm Contact Page]
|-
! scope="row" style="background:#efefef;" | Ottawa Computer Services
|On-Site or drop-off:
Repairs, configuration, data recovery, installations
|
|$25 travel costs; students & seniors 50% off
[http://ottawacomputerservices.ca/OnsiteComputerService.html Estimates provided]
|613-294-5374
1135-A Meadowlands Dr.
[http://ottawacomputerservices.ca/index.html Main Page]
[mailto:Support@OttawaComputerServices.ca Email]
[http://ottawacomputerservices.ca/ContactUs.html Support Form]
|-
! scope="row" style="background:#efefef;" | Dr. Desktop
|On-site:
Malware removal/protection, networking setup and security, tune-ups, installations, data recovery
|[http://www.dr-desktop.com/online.html Offers remote desktop support]
|No pricing provided on website.
|613-260-1113
108-1900 Merivale Rd
[http://www.dr-desktop.com/ Main Page]
[mailto:help@dr-desktop.com Email]
|-
! scope="row" style="background:#efefef;" | CallGeek
|General repairs/upgrades and tuneups, networking, configuration, data backup and recovery, parental control and security, peripheral installs
|[http://www.callgeek.ca/service-remotely.shtml Offers remote desktop report]
[http://www.callgeek.ca/pay/ Online payment accepted]
[http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/callgeek-in-ottawa-on-37485 Better Business Bureau Accredited]
|No pricing provided on website.
|(613) 829-2255
2720 Queensview Dr. Suite 1109
[http://www.callgeek.ca/index.shtml Main Page]
[mailto:support@callgeek.ca Email]
|-
! scope="row" style="background:#efefef;" | Capital Data Recovery
|Data recovery, hard drive cloning, wiping (data destruction), and certification
|Some services may be covered under insurance.
[http://www.capitaldatarecovery.com/shipping.html Accept shipments from across the country.]
[http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/capital-data-recovery-in-ottawa-on-27814 Better Business Bureau Accredited]
|Contact for quotes.
|613-225-7870
1827 Woodward Drive, Unit 306
[http://www.capitaldatarecovery.com/index.html Main Page]
[mailto:info@capitaldatarecovery.com Email]
|-
! scope="row" style="background:#efefef;" | GradeATechs
|Data backup and recovery, service support.
|[http://www.gradeatechs.com/main.cfm?PageName=book%20a%20service%20call Can book service calls online]
[http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/gradeatechscom-in-nepean-on-21671http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/capital-data-recovery-in-ottawa-on-27814 Better Business Bureau Accredited]
|[http://gradeatechs.com/main.cfm?PageName=request%20a%20consultation Provided via quote/consultation]
|613-721-3331
1701 Woodward Drive, 3rd Floor
[http://www.gradeatechs.com/ Main Page]
[mailto:helpdesk@gradeAtechs.com Email Helpdesk]
|}

[[Category: NCF services]]

Computer Help

2012-08-16T16:20:30Z

Fw226: /* Computer Help */

This page outlines some resources for getting help with broader computer issues.

==Computer Help==
NCF is focussed on getting you connected to the internet with functional email and ability to browse to web pages. Most other issues regarding your computer setup, handling virus protection, programs, operating systems, setting up a browser or getting basic computer skills are more than the small group of staff and volunteers at NCF can help you with.

It's a busy time just getting everyone connected, and managing connection difficulties, moves and changes to member accounts. This Wiki page will help you find resources to help with other computer challenges you might face.

==Computer Repair Services==

'''Click [http://ubuntuone.com/2geJwk7bHdkv7wFiR2kcRo here to access the Directory of Computer Repair Services document in .pdf format].'''

{|border="1" cellpadding="5" cellspacing="0" align="center"
|-
! scope="col" style="background:#efefef;" |Company
! scope="col" style="background:#efefef;" | Services
! scope="col" style="background:#efefef;" | Notes
! scope="col" style="background:#efefef;" | Pricing
! scope="col" style="background:#efefef;" | Contact Info
|-
! scope="row" style="background:#efefef;" | Staples easytech
|In-store: diagnostics, data protection (backup and recovery), repairs, networking, installations and set-up
At-home support
|Authorized to do repairs under major manufacturer's warranties.
|Flat rate: $25 per 15 minutes; From $20-$1249
[http://www.staples.ca/ENG/Static/static_pages.asp?pagename=etinstorelist In-Store Price List]
|1-888-439-8327
Centretown, Barrhaven, Bells Corners, Cumberland, Gloucester, South Keys & Merivale [https://ssl.staples.ca/ENG/StoreLocator/store_locator.asp?ID=16 locations]
[http://www.staples.ca/ENG/Static/static_pages.asp?CT=1&pagename=etmain Main page]
[mailto:easytech@staples.ca Email]
|-
! scope="row" style="background:#efefef;" | Best Buy's Geek Squad
|In-store: Security & Performance services, software installations
At-home support
[http://online.geeksquad.ca/support/expert Offers on-line support]
|[http://www.bestbuy.ca/en-CA/GeekSquadCommonQuestions.aspx Service FAQs]
|[http://www.bestbuy.ca/en-CA/category/security-performance/28862.aspx Security & Performance services] from $79 - $114
[http://www.bestbuy.ca/en-CA/category/software-install/28867.aspx Software Installations] from $29 - $129
[http://www.bestbuy.ca/en-CA/category/wireless-networking/28863.aspx Wireless Configuration] from $119 - $169
|1-800-433-5778
Coventry Rd, Carlingwood, Merivale, Orleans, & Kanata [https://www-ssl.bestbuy.ca/en-CA/stores/store-locator.aspx?path=ea28f6c34753eb533eec8934664edb41en99 locations]
[http://www.bestbuy.ca/en-CA/geeksquad.aspx Main Page]
[https://www-ssl.bestbuy.ca/en-CA/secure/contact-us.aspx?path=6f0efb11924efa3b38c5b7f41d16664een99 Contact Page]
[mailto:technicalproblem@bestbuycanada.ca Email Techical Support]
[mailto:customerservice@bestbuycanada.ca Email General Inquiries]
|-
! scope="row" style="background:#efefef;" | Future Shop ConnectPro Computer Services
|Setup, repairs (virus/spyware removal, OS and memory restore/install), in-home networking and gaming setups, tablet and smartphone setups
[http://support.connectpro.ca/support/ Offers on-line support.]
|[http://www.futureshop.ca/en-CA/ConnectPro/faq.aspx Service FAQs]
Offers free in-store consultations.
| [http://www.futureshop.ca/en-CA/category/id/26850.aspx In-home setups] $50
[http://www.futureshop.ca/en-CA/category/id/26851.aspx Setups] from $80-$100
[http://www.futureshop.ca/en-CA/category/id/26852.aspx Repairs] from $90-$200
Payment on site of in-home services can only be made by credit card.
|1-866-426-6632
Gloucester, South Keys, Merivale, Orleans, Barrhaven & Kanata [https://www-ssl.futureshop.ca/en-CA/stores/store-locator.aspx?path=ea28f6c34753eb533eec8934664edb41en99 locations]
[http://www.futureshop.ca/en-CA/category/connectpro/26837.aspx Main Page]
[http://www.futureshop.ca/CompanyInfo/ContactUs/ContactUs.aspx Contact Form]
|-
! scope="row" style="background:#efefef;" | Canada Computers Service Centre
|In-store:
system assembly, OS and other software installations,
hard drive/data backup and recovery, system maintenance services
|Customers can check [http://www.canadacomputers.com/service_centre.php#6 service status online]
|From $19.99 - $299.99
[http://www.canadacomputers.com/service_centre.php#3 Services and Rates]
|Merivale: 613-228-1423
Orleans: 613-837-0800
Kanata: 613-435-8660
Rideau: 613-241-8788
[http://www.canadacomputers.com/service_centre.php#1 Service Page]
[mailto:techsupport@canadacomputers.com%20 Email Technical Support]
|-
! scope="row" style="background:#efefef;" | Ottawa Computer Services Inc
|Software/hardware maintenance, networking, etc.
|[http://support.ottawacomputerservices.com/ Offers online support centre]
|Pricing by consultation
[http://www.ottawacomputerservices.com/QuoteForm.html Quote Form]
|613.296.7777
Toll-Free – 866.558.2201
2-2026 Lanthier Drive, Suite 322, Orleans
[http://www.ottawacomputerservices.com/ottawa_computer_services_services.html Computer Services Page]
[http://www.ottawacomputerservices.com/EmailService.html Email Service Form]
|-
! scope="row" style="background:#efefef;" | Tech2Go On Site Computer Services
|On-Site:
Repairs (emergency recovery, viruses, hardware, troubleshooting), maintenance, installations
|[http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/tech2go-onsite-computer-services-in-stittsville-on-27447 Better Business Bureau Accredited]
|Fixed-rate services; [http://www.tech2go.ca/Rate.htm Basic Service Fee of $79.95]
|613-235-8324
2 Pullman Avenue, Stittsville
[http://www.tech2go.ca/ Main Page]
[mailto:info@Tech2Go.ca Email]
[http://www.tech2go.ca/Contact.htm Contact Page]
|-
! scope="row" style="background:#efefef;" | Ottawa Computer Services
|On-Site or drop-off:
Repairs, configuration, data recovery, installations
|
|$25 travel costs; students & seniors 50% off
[http://ottawacomputerservices.ca/OnsiteComputerService.html Estimates provided]
|613-294-5374
1135-A Meadowlands Dr.
[http://ottawacomputerservices.ca/index.html Main Page]
[mailto:Support@OttawaComputerServices.ca Email]
[http://ottawacomputerservices.ca/ContactUs.html Support Form]
|-
! scope="row" style="background:#efefef;" | Dr. Desktop
|On-site:
Malware removal/protection, networking setup and security, tune-ups, installations, data recovery
|[http://www.dr-desktop.com/online.html Offers remote desktop support]
|No pricing provided on website.
|613-260-1113
108-1900 Merivale Rd
[http://www.dr-desktop.com/ Main Page]
[mailto:help@dr-desktop.com Email]
|-
! scope="row" style="background:#efefef;" | CallGeek
|General repairs/upgrades and tuneups, networking, configuration, data backup and recovery, parental control and security, peripheral installs
|[http://www.callgeek.ca/service-remotely.shtml Offers remote desktop report]
[http://www.callgeek.ca/pay/ Online payment accepted]
[http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/callgeek-in-ottawa-on-37485 Better Business Bureau Accredited]
|No pricing provided on website.
|(613) 829-2255
2720 Queensview Dr. Suite 1109
[http://www.callgeek.ca/index.shtml Main Page]
[mailto:support@callgeek.ca Email]
|-
! scope="row" style="background:#efefef;" | Capital Data Recovery
|Data recovery, hard drive cloning, wiping (data destruction), and certification
|Some services may be covered under insurance.
[http://www.capitaldatarecovery.com/shipping.html Accept shipments from across the country.]
[http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/capital-data-recovery-in-ottawa-on-27814 Better Business Bureau Accredited]
|Contact for quotes.
|613-225-7870
1827 Woodward Drive, Unit 306
[http://www.capitaldatarecovery.com/index.html Main Page]
[mailto:info@capitaldatarecovery.com Email]
|-
! scope="row" style="background:#efefef;" | GradeATechs
|Data backup and recovery, service support.
|[http://www.gradeatechs.com/main.cfm?PageName=book%20a%20service%20call Can book service calls online]
[http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/gradeatechscom-in-nepean-on-21671http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/capital-data-recovery-in-ottawa-on-27814 Better Business Bureau Accredited]
|[http://gradeatechs.com/main.cfm?PageName=request%20a%20consultation Provided via quote/consultation]
|613-721-3331
1701 Woodward Drive, 3rd Floor
[http://www.gradeatechs.com/ Main Page]
[mailto:helpdesk@gradeAtechs.com Email Helpdesk]
|}

[[Category: NCF services]]