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https://help.ncf.ca/api.php?action=feedcontributions&feedformat=atom&user=Gc884 Support - User contributions [en] 2026-06-08T07:46:06Z User contributions MediaWiki 1.36.4 https://help.ncf.ca/index.php?title=WiFi&diff=8560 WiFi 2026-04-10T18:07:32Z

<p>Gc884: </p> <hr /> <div><br /> Most modems sold by NCF can provide Wi-Fi to Wi-Fi-equipped devices. Wi-Fi broadcasting can be turned off (disabled) by configuring the modem. If enabled, devices will be able to connect to the modem over Wi-Fi, based on how it was configured.<br /> <br /> = NCF Configuration =<br /> {{Back to the Top}}<br /> NCF recommends using the highest security mode that your devices can support; generally, this means WPA2-PSK with AES encryption. None of the modems we sell currently support WPA3.<br /> <br /> For information about configuring the modem for Wi-Fi, please consult the [[Modem Manuals|manual for your DSL modem]] or [[Cable Modem Manuals|cable modem]].<br /> * Hitron cable modems with wireless capability are not pre-configured by NCF. When setting up your modem for the first time, you will select a Wi-Fi network name and password as part of the required Quick Setup.<br /> * SmartRG cable modems with wireless capability are not pre-configured by NCF, but come with a default Wi-Fi network names and passwords printed on the label on the bottom of the modem.<br /> * SmartRG and TP-Link DSL modems with wireless capability configured by NCF are configured with wireless enabled using WPA2 AES encryption. Your default Wi-Fi password is your NCF [[DSL password]], which was provided on a sheet that came with the modem.<br /> * SpeedTouch modems with wireless capability configured by NCF are configured with wireless enabled in the highest security mode (WPA-PSK, version WPA2), with the '''default password''', which is '''printed on the label on the bottom of the modem''' or your NCF [[DSL password]].<br /> <br /> = Troubleshooting Wi-Fi=<br /> {{Back to the Top}}<br /> Most problems with Wi-Fi are a result of interference from other wireless or electronic devices, or signal strength problems (e.g., due to obstructions or distance).<br /> <br /> ==Antennae==<br /> {{Back to the Top}}<br /> As a first step, ensure your modem's antennae is installed and that the connection is tight. The antennae should be oriented vertically also.. Some modems do not have external antennae that you will be able to orient or adjust. Raising your modem, or mounting it higher in your premises, can also help its range.<br /> <br /> ==Signal Strength problems==<br /> {{Back to the Top}}<br /> If you have a strong, solid signal in some parts of your home but not in others, then obstructions or distance could be playing a role.<br /> <br /> Large appliances, such as refrigerators, can block Wi-Fi signals if the appliance is between your device and the modem. This can sometimes be resolved easily by moving you and/or your device from one part of the room to another.<br /> <br /> If your home is large and you are just running out of Wi-Fi range, then a Wi-Fi repeater (also called a range extender) may be required. These can be purchased from NCF, and are placed around your home to extend the Wi-Fi range to other areas.<br /> <br /> ==Interference==<br /> {{Back to the Top}}<br /> The most common problem with Wi-Fi is intermittent and unexplained dropped connections. This is often caused by interference from other Wi-Fi networks in your neighbourhood.<br /> <br /> In North America there are only eleven 802.11n 2.4 GHz wireless channels available on which to broadcast Wi-Fi signals. Other than convincing most of your neighbours to turn off their networks, the best strategy is to look for a channel that has less interference with a Wi-Fi Analyzer and manually configuring your modem to broadcast on it.<br /> <br /> === Using Wi-Fi Analyzers===<br /> {{Back to the Top}}<br /> When troubleshooting inference on Wi-Fi networks (especially 2.4 GHz) it is good to first check to see which channels are busiest in your vicinity. You can use any of the following tools to make that assessment:<br /> *[[WiFi Analyzer for Windows 10]] <br /> *[[WiFi Analyzer for Windows]]<br /> *[[WiFi Analyzer for MacOS|WiFi Analyzer for macOS]]<br /> *[[WiFi Analyzer for Linux]]<br /> *[[WiFi Analyzer for Android]]<br /> *[[WiFi Analyzer for iOS]]<br /> <br /> ===Changing Wi-Fi Channels===<br /> {{Back to the Top}}<br /> Once you know which channels are the least busy, you can change your Wi-Fi channel on your modem to potentially improve its signal strength and coverage. The following will help you make those changes for of our most commonly used modems:<br /> [[File:TP-Link 8950 Change Channel.png|right|thumb|How to change the wireless channel on a TP-Link 8950ND]]<br /> *[[WiFi Changes for Hitron Modems|Changing WiFi Channels on Hitron modems]]<br /> *[[Changing WiFi Channels on Ovislink modems|Changing WiFi Channels on OvisLink modems]]<br /> *[[Changing WiFi Channels on SmartRG modems]]<br /> *[[Changing WiFi Channels on TP-Link TD-W9970]]<br /> *[[:File:CHANGING_THE_WIRELESS_CHANNEL_ON_TP-LINK_TD-8951ND.pdf|Changing WiFi Channels on TP-Link TD-W8951ND]] <br /> *[[Changing WiFi Channels on Sagemcom 2864]]<br /> *[[Changing WiFi Channels on SpeedTouch ST585]]<br /> *Changing WiFi Channels on TP-Link 8950ND: change the channel by [[Modem Web Interface|signing into the interface]] and doing the following:<br /> **''Wireless&rarr;Basic'' and then ''Channel'', select a new channel, and then ''Save/Apply''.<br /> <br /> You may have to try a few channels before you find one that results in the minimum number of dropped connections. In congested areas, like apartment buildings, there may be 30 or 40 Wi-Fi networks competing for the same eleven channels. In this case you may need more capable Wi-Fi equipment or may just have to be connected by Ethernet cable to access the internet.<br /> <br /> Note: The TP-Link TD-W8951N and TP-Link TD-W8961ND both automatically select the least congested wireless channel. Turning the modem off and on should trigger this change. You can confirm this change with a Wi-Fi analyzer.<br /> <br /> === Changing Wi-Fi Name ===<br /> If your modem uses both the 2.4 and 5GHz WiFi bands, changing the name of the 5Ghz band and using it independently may improve your WiFi performance.<br /> <br /> * [[Changing WiFi Name or Password on SmartRG modems]]<br /> <br /> =External links=<br /> *[http://electronicdesign.com/communications/wireless-spectrum-conundrum Wireless Spectrum Conundrum] Basic Wireless Spectrum Information, by Lou Frenzel, Electronic Design<br /> *[http://www.makeuseof.com/tag/4-reasons-wi-fi-slow-fix/ 4 Reasons Why Your Wi-Fi Is So Slow (And How to Fix Them)] by James Frew, Make Use Of<br /> *[http://blog.macsales.com/36669-rocket-yard-guide-how-to-stay-safe-when-using-public-wi-fi How to Stay Safe When Using Public Wi-Fi], by Steve Sande, Rocketyard<br /> *[http://www.androidauthority.com/capture-data-open-wi-fi-726356/ How easy is it to capture data on public free Wi-Fi?] by Gary Sims, Android Authority<br /> *[https://www.makeuseof.com/tag/4-things-that-might-be-slowing-down-your-home-network/ 9 Things That Might Be Slowing Down Your Home Wi-Fi Network] by James Bruce, Make Use Of<br /> <br /> [[Category:DSL]]<br /> [[Category:Troubleshooting]]<br /> [[Category:Home Network]]</div>

Gc884 https://help.ncf.ca/index.php?title=WiFi&diff=8559 WiFi 2026-04-10T18:06:37Z

<p>Gc884: </p> <hr /> <div><br /> Most modems sold by NCF can provide Wi-Fi to Wi-Fi-equipped devices. Wi-Fi broadcasting can be turned off (disabled) by configuring the modem. If enabled, devices will be able to connect to the modem over Wi-Fi, based on how it was configured.<br /> <br /> = NCF Configuration =<br /> {{Back to the Top}}<br /> NCF recommends using the highest security mode that your devices can support; generally, this means WPA2-PSK with AES encryption. None of the modems we sell currently support WPA3.<br /> <br /> For information about configuring the modem for Wi-Fi, please consult the [[Modem Manuals|manual for your DSL modem]] or [[Cable Modem Manuals|cable modem]].<br /> * Hitron cable modems with wireless capability are not pre-configured by NCF. When setting up your modem for the first time, you will select a Wi-Fi network name and password as part of the required Quick Setup.<br /> * SmartRG cable modems with wireless capability are not pre-configured by NCF, but come with a default Wi-Fi network names and passwords printed on the label on the bottom of the modem.<br /> * SmartRG and TP-Link DSL modems with wireless capability configured by NCF are configured with wireless enabled using WPA2 AES encryption. Your default Wi-Fi password is your NCF [[DSL password]], which was provided on a sheet that came with the modem.<br /> * SpeedTouch modems with wireless capability configured by NCF are configured with wireless enabled in the highest security mode (WPA-PSK, version WPA2), with the '''default password''', which is '''printed on the label on the bottom of the modem''' or your NCF [[DSL password]].<br /> <br /> = Troubleshooting Wi-Fi=<br /> {{Back to the Top}}<br /> Most problems with Wi-Fi are a result of interference from other wireless or electronic devices, or signal strength problems (e.g., due to obstructions or distance).<br /> <br /> ==Antennae==<br /> {{Back to the Top}}<br /> As a first step, ensure your modem's antennae is installed and that the connection is tight. The antennae should be oriented vertically also.. Some modems do not have external antennae that you will be able to orient or adjust. Raising your modem, or mounting it higher in your premises, can also help its range.<br /> <br /> ==Signal Strength problems==<br /> {{Back to the Top}}<br /> If you have a strong, solid signal in some parts of your home but not in others, then obstructions or distance could be playing a role.<br /> <br /> Large appliances, such as refrigerators, can block Wi-Fi signals if the appliance is between your device and the modem. This can sometimes be resolved easily by moving you and/or your device from one part of the room to another.<br /> <br /> If your home is large and you are just running out of Wi-Fi range, then a Wi-Fi repeater (also called a range extender) may be required. These can be purchased from NCF, and are placed around your home to extend the Wi-Fi range to other areas.<br /> <br /> ==Interference==<br /> {{Back to the Top}}<br /> The most common problem with Wi-Fi is intermittent and unexplained dropped connections. This is often caused by interference from other Wi-Fi networks in your neighbourhood.<br /> <br /> In North America there are only eleven 802.11n 2.4 GHz wireless channels available on which to broadcast Wi-Fi signals. Other than convincing most of your neighbours to turn off their networks, the best strategy is to look for a channel that has less interference with a Wi-Fi Analyzer and manually configuring your modem to broadcast on it.<br /> <br /> === Using Wi-Fi Analyzers===<br /> {{Back to the Top}}<br /> When troubleshooting inference on Wi-Fi networks (especially 2.4 GHz) it is good to first check to see which channels are busiest in your vicinity. You can use any of the following tools to make that assessment:<br /> *[[WiFi Analyzer for Windows 10]] <br /> *[[WiFi Analyzer for Windows]]<br /> *[[WiFi Analyzer for MacOS|WiFi Analyzer for macOS]]<br /> *[[WiFi Analyzer for Linux]]<br /> *[[WiFi Analyzer for Android]]<br /> *[[WiFi Analyzer for iOS]]<br /> <br /> ===Changing Wi-Fi Channels===<br /> {{Back to the Top}}<br /> Once you know which channels are the least busy, you can change your Wi-Fi channel on your modem to potentially improve its signal strength and coverage. The following will help you make those changes for of our most commonly used modems:<br /> [[File:TP-Link 8950 Change Channel.png|right|thumb|How to change the wireless channel on a TP-Link 8950ND]]<br /> *[[WiFi Changes for Hitron Modems|Changing WiFi Channels on Hitron modems]]<br /> *[[Changing WiFi Channels on OvisLink modems]]<br /> *[[Changing WiFi Channels on SmartRG modems]]<br /> *[[Changing WiFi Channels on TP-Link TD-W9970]]<br /> *[[:File:CHANGING_THE_WIRELESS_CHANNEL_ON_TP-LINK_TD-8951ND.pdf|Changing WiFi Channels on TP-Link TD-W8951ND]] <br /> *[[Changing WiFi Channels on Sagemcom 2864]]<br /> *[[Changing WiFi Channels on SpeedTouch ST585]]<br /> *Changing WiFi Channels on TP-Link 8950ND: change the channel by [[Modem Web Interface|signing into the interface]] and doing the following:<br /> **''Wireless&rarr;Basic'' and then ''Channel'', select a new channel, and then ''Save/Apply''.<br /> <br /> You may have to try a few channels before you find one that results in the minimum number of dropped connections. In congested areas, like apartment buildings, there may be 30 or 40 Wi-Fi networks competing for the same eleven channels. In this case you may need more capable Wi-Fi equipment or may just have to be connected by Ethernet cable to access the internet.<br /> <br /> Note: The TP-Link TD-W8951N and TP-Link TD-W8961ND both automatically select the least congested wireless channel. Turning the modem off and on should trigger this change. You can confirm this change with a Wi-Fi analyzer.<br /> <br /> === Changing Wi-Fi Name ===<br /> If your modem uses both the 2.4 and 5GHz WiFi bands, changing the name of the 5Ghz band and using it independently may improve your WiFi performance.<br /> <br /> * [[Changing WiFi Name or Password on SmartRG modems]]<br /> <br /> =External links=<br /> *[http://electronicdesign.com/communications/wireless-spectrum-conundrum Wireless Spectrum Conundrum] Basic Wireless Spectrum Information, by Lou Frenzel, Electronic Design<br /> *[http://www.makeuseof.com/tag/4-reasons-wi-fi-slow-fix/ 4 Reasons Why Your Wi-Fi Is So Slow (And How to Fix Them)] by James Frew, Make Use Of<br /> *[http://blog.macsales.com/36669-rocket-yard-guide-how-to-stay-safe-when-using-public-wi-fi How to Stay Safe When Using Public Wi-Fi], by Steve Sande, Rocketyard<br /> *[http://www.androidauthority.com/capture-data-open-wi-fi-726356/ How easy is it to capture data on public free Wi-Fi?] by Gary Sims, Android Authority<br /> *[https://www.makeuseof.com/tag/4-things-that-might-be-slowing-down-your-home-network/ 9 Things That Might Be Slowing Down Your Home Wi-Fi Network] by James Bruce, Make Use Of<br /> <br /> [[Category:DSL]]<br /> [[Category:Troubleshooting]]<br /> [[Category:Home Network]]</div>

Gc884 https://help.ncf.ca/index.php?title=Line_Stats&diff=8548 Line Stats 2026-04-07T20:35:31Z

<p>Gc884: </p> <hr /> <div><div class="ncfrightbox"> {{Template:Troubleshooting DSL Links}} </div><br /> <br /> Your DSL modem and Bell's DSLAM continuously monitor the quality of your DSL line. You can obtain line statistical information from your modem to view your line quality and the goodness of your service.<br /> <br /> Bell is responsible for the quality of your line and it is worth noting that most of your monthly payment to NCF goes to Bell to provide DSL service on your line.<br /> <br /> =How to interpret line stats=<br /> <br /> == Speed (Rate) ==<br /> Download speed (measured as Mbps, Mb/s, kbps, kb/s) is faster than upload speed. You can confirm this number by doing a [[Speed#How_to_do_a_speed_test|speed test]].<br /> <br /> == Attenuation ==<br /> Attenuation is a measure (in dB) of how far (cable length, not line-of-sight) you are from the Bell equipment (DSLAM). Note that '''Lower is better''' as it indicates a shorter cable length.<br /> <br /> <table style="margin-left: 4em"><br /> <tr><th>Attenuation</th><th>Rating</th></tr><br /> <tr><td>0 - 40</td><td>Excellent</td></tr><br /> <tr><td>40 - 50</td><td>Good</td></tr><br /> <tr><td>50 - 60</td><td>Fair</td></tr><br /> <tr><td>>60</td><td>Poor</td></tr><br /> </table><br /> <br /> == Signal-to-Noise Ratio (SNR or Noise Margin) ==<br /> Signal-to-Noise Ratio is a measure (in dB) of how much electrical noise exists on your line. Too much noise (low SNR) can affect DSL signal. '''Higher is better''' as it means you have more signal than noise.<br /> <br /> <table style="margin-left: 4em"><br /> <tr><th>SNR</th><th>Rating</th></tr><br /> <tr><td>>20</td><td>Excellent</td></tr><br /> <tr><td>20-10</td><td>Good</td></tr><br /> <tr><td>10-6</td><td>Fair</td></tr><br /> <tr><td>6-0</td><td>Poor</td></tr><br /> </table><br /> <br /> == Errors ==<br /> The error figures are an indication of how many packets had to be re-transmitted because they contained an error and may be caused by line noise. Error counts are cumulative since the time DSL sync was last obtained. To reset the error counts, do a software restart of your modem, or power cycle your modem, or disconnect your DSL line for a minute or two.<br /> <br /> The significance of error counts is unclear and may be meaningless. Some modems may misreport errors and even with errors, your service may be fine.<br /> <br /> =Line Profile stats reported by Bell=<br /> You can see your stats as seen by NCF [https://www.ncf.ca/ncf/home/tools/dslLineStats.jsp here]. Note the date on that page that says when they were collected.<br /> <br /> ==Line Profile stats reported by Bell==<br /> <br /> {|<br /> {| border="1" style="border-collapse: collapse; text-align: left;"<br /> |- style="background:#efefef;"<br /> ! colspan="3" | Line Operational Status<br /> ! colspan="4" | 613-xxx-xxxx (DSL phone number, may or not be your Bell #)<br /> |- <br /> |- style="vertical-align: top;"<br /> | '''Line Status:'''<br /> | '''In Service''' (preferred)<br />'''Out of Service''' (trouble!)<br /> | '''UpTime:'''<br /> | (not a useful field, usually not populated by Bell)<br /> |-<br /> |- style="vertical-align: top;"<br /> | '''Line Profile Name:'''<br /> | Example: '''al1_d6016-384_u800-256'''<br /> | '''Last State Change:'''<br /> | '''mm/dd hh:mm:ss'''<br/>(last time the Line Profile was provided)<br /> |-<br /> |- style="vertical-align: top;"<br /> | '''DLM State:'''<br/>(Dynamic Line Manager, <br>a process on the DSLAM)<br /> | '''Active or OPERATIONS''' (preferred)<br><br /> '''PENDING''' (new line activation)<br><br /> '''Disabled''' (manual handling)<br><br /> '''Failed''' (DLM can’t set a Line Profile)<br><br /> '''Unstable''' (DLM is unable to set a Line Profile)<br /> | '''Equipment Type:''' <br>(DSLAM)<br /> |Example: '''7330_REM'''<br/>There are many types of DSLAMs deployed by Bell in the field. The above was built by Newbridge/Alcatel-Lucent, today's Nokia<br /> |-<br /> |}<br /> {| border="1" style="border-collapse: collapse; text-align: left;"<br /> |- style="vertical-align: top;"<br /> |- style="background:#efefef;"<br /> | '''Operational Status'''<br /> | '''Speed (Kbs)'''<br /> | '''Relative Capacity Occupation (%)'''<br /> | '''Noise Margin (0..31 dB)'''<br /> | '''Signal Power (0..20 dBm)'''<br /> | '''Attenuation (0..60 dB)'''<br /> | '''Block count'''<br /> |- <br /> |- style="vertical-align: top;"<br /> | '''UpStream'''<br/>(upload)<br /> | Example: '''797.0'''<br /> ! rowspan="2" | Lower is better<br><br> < 85% is the preferred range<br /> ! rowspan="2" | Higher is better<br/><br /> > 20 dB: Excellent<br/><br /> 20 - 10 dB: Good<br/><br /> 10 - 6 dB: Fair<br/><br /> < 6 dB: Poor<br /> ! rowspan="2" | Lower is better<br><br>Tied to RCO, SNR & Attenuation<br /> ! rowspan="2" | Lower is better<br/><br /> < 40 dB: Excellent<br/><br /> 40 - 50 dB: Good<br/><br /> 50 - 60 dB: Fair<br/><br /> > 60 dB: Poor<br /> ! rowspan="2" | Some number that is not very useful<br /> |-<br /> |- style="vertical-align: top;"<br /> | '''DownStream'''<br>(download)<br /> | Example: '''6014.0'''<br /> |}<br /> |}<br /> <br /> =How to obtain line stats from your modem=<br /> ==SpeedTouch 585 or 516v6==<br /> [[File:SpeedTouchStats.png|thumb|right|Line stats displayed on a SpeedTouch 585v6 modem interface (Speedtouch 516v6 is similar)]]<br /> # Log into the web interface of your modem ([[Modem Web Interface|how to log in]])<br /> # In the left column, click on 'Broadband Connection'<br /> # In the left column, click on 'DSL Connection'<br /> # In the top-right area, click on 'Details'<br /> <br /> Depending on your modem model and configuration, the numbers may be displayed with commas and periods in the European manner, which is the reverse of what is common in North America. For example: 1,000.12 for 'one thousand decimal 12' may be displayed as '1.000,12'.<br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> ----<br /> <br /> ==SpeedTouch 516v5==<br /> [[File:ST516v5 Line Stats.jpg|thumb|right|Line stats displayed on a SpeedTouch 516v5 modem interface]]<br /> <br /> # Log into the web interface of your modem ([[Modem Web Interface|how to log in]])<br /> # In the left column, click 'Advanced'<br /> # Below that click 'Diagnostics'<br /> # Above click the + sign beside 'Expand All'<br /> # Scroll down to the section 'Wan' ... 'Dsl'<br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> ----<br /> <br /> ==TP-Link 8816, 8901G or 8951ND==<br /> [[File:TP-LinkStats.png|thumb|right|Line stats displayed on a TP-Link 8901G modem (8816 and 8951ND are similar)]]<br /> These models of TP-Link modems all have similar interfaces:<br /> # Log into the web interface of your modem ([[Modem Web Interface|how to log in]])<br /> # Click on 'Status'<br /> # Click on 'Device Info'<br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> ----<br /> <br /> ==TP-Link 8950ND==<br /> [[File:TP-Link 8950 LIne stats.JPG|thumb|right|Line stats displayed on a TP-Link 8950ND modem]]<br /> # Log into the web interface of your modem ([[Modem Web Interface|how to log in]])<br /> # Click on 'Device info'<br /> # Click on 'Statistics'<br /> # Click on 'ADSL'<br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> ----<br /> <br /> ==SmartRG 505n==<br /> [[File:SmartRG505N Line stats.png|thumb|right|Line stats displayed on a SmartRG505N modem]]<br /> # Log into the web interface of your modem ([[Modem Web Interface|how to log in]])<br /> # Click on 'Device info'<br /> # Click on 'Statistics'<br /> # Click on 'xDSL'<br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> ----<br /> <br /> ==OvisLink OV804==<br /> [[File:XDSLOV804.png|thumb|right|Line stats displayed on a OvisLink OV804 modem]]<br /> # Log into the web interface of your modem ([[Modem Web Interface|how to log in]])<br /> # Click on 'Device info'<br /> # Click on 'Statistics'<br /> # Click on 'xDSL'<br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> ----<br /> <br /> <br /> =See also=<br /> *[[Speed]]<br /> <br /> [[Category:DSL]]<br /> [[Category:Modems]]<br /> [[Category:Troubleshooting]]</div>

Gc884 https://help.ncf.ca/index.php?title=Modem_Web_Interface&diff=8547 Modem Web Interface 2026-04-07T20:33:49Z

<p>Gc884: </p> <hr /> <div><div class="ncfrightbox"> {{Template:Modem Links}}<br /> </div><br /> [[File:TP-LinkStats.png|thumb|right|Line stats displayed on a TP-Link 8901G modem web interface]]<br /> DSL modems contain a computer comparable to a desktop or laptop computer running a [http://en.wikipedia.org/wiki/Linux Linux operating system]. For the purposes of configuring it, there are several ways to communicate with that computer, but the easiest way is to use a web browser.<br /> <br /> Open a [[web browser]] on any computer connected by ethernet or wireless to your DSL modem. Type in the address bar of your browser:<br /> <br /> *[http://dsldevice.lan http://dsldevice.lan] or [http://192.168.1.254 http://192.168.1.254] (SpeedTouch)<br /> *[http://192.168.1.1 http://192.168.1.1] (TP-Link / SmartRG / OvisLink)<br /> *[http://192.168.2.1 http://192.168.2.1] (Sagemcom)<br /> <br /> and press Enter. This is address of your DSL modem, and it will load its interface, which looks and acts like a web page.<br /> <br /> If you are prompted for a Username and [[Password]], enter:<br /> <br /> *Username: <br /> **"Administrator" (SpeedTouch 585 and 516v6)<br /> **"ncfdsl" (SpeedTouch 516v5)<br /> **"admin" (TP-Link, Sagemcom and SmartRG)<br /> *Password: (enter here the [[password]] provided to you by NCF for your modem)<br /> <br /> If the modem was pre-configured by NCF, the [[password]] is provided to you on a sheet of paper with your modem package; it is ''not'' the same as your NCF StartPage password. If your modem was reset to factory defaults then for a Speedtouch it will not require a password to log in. For TP-Link, Sagemcom and SmartRG modems the default password is ''admin''.<br /> <br /> Once logged in, the modem will display the web interface page and allow you to [[Line Stats|read statistics]] or to [[Modem Configuration|configure it]] and make changes.<br /> <br /> [[Category:DSL]]<br /> [[Category:Modems]]</div>

Gc884 https://help.ncf.ca/index.php?title=Line_Stats&diff=8546 Line Stats 2026-04-07T20:30:31Z

<p>Gc884: </p> <hr /> <div><div class="ncfrightbox"> {{Template:Troubleshooting DSL Links}} </div><br /> <br /> Your DSL modem and Bell's DSLAM continuously monitor the quality of your DSL line. You can obtain line statistical information from your modem to view your line quality and the goodness of your service.<br /> <br /> Bell is responsible for the quality of your line and it is worth noting that most of your monthly payment to NCF goes to Bell to provide DSL service on your line.<br /> <br /> =How to interpret line stats=<br /> <br /> == Speed (Rate) ==<br /> Download speed (measured as Mbps, Mb/s, kbps, kb/s) is faster than upload speed. You can confirm this number by doing a [[Speed#How_to_do_a_speed_test|speed test]].<br /> <br /> == Attenuation ==<br /> Attenuation is a measure (in dB) of how far (cable length, not line-of-sight) you are from the Bell equipment (DSLAM). Note that '''Lower is better''' as it indicates a shorter cable length.<br /> <br /> <table style="margin-left: 4em"><br /> <tr><th>Attenuation</th><th>Rating</th></tr><br /> <tr><td>0 - 40</td><td>Excellent</td></tr><br /> <tr><td>40 - 50</td><td>Good</td></tr><br /> <tr><td>50 - 60</td><td>Fair</td></tr><br /> <tr><td>>60</td><td>Poor</td></tr><br /> </table><br /> <br /> == Signal-to-Noise Ratio (SNR or Noise Margin) ==<br /> Signal-to-Noise Ratio is a measure (in dB) of how much electrical noise exists on your line. Too much noise (low SNR) can affect DSL signal. '''Higher is better''' as it means you have more signal than noise.<br /> <br /> <table style="margin-left: 4em"><br /> <tr><th>SNR</th><th>Rating</th></tr><br /> <tr><td>>20</td><td>Excellent</td></tr><br /> <tr><td>20-10</td><td>Good</td></tr><br /> <tr><td>10-6</td><td>Fair</td></tr><br /> <tr><td>6-0</td><td>Poor</td></tr><br /> </table><br /> <br /> == Errors ==<br /> The error figures are an indication of how many packets had to be re-transmitted because they contained an error and may be caused by line noise. Error counts are cumulative since the time DSL sync was last obtained. To reset the error counts, do a software restart of your modem, or power cycle your modem, or disconnect your DSL line for a minute or two.<br /> <br /> The significance of error counts is unclear and may be meaningless. Some modems may misreport errors and even with errors, your service may be fine.<br /> <br /> =Line Profile stats reported by Bell=<br /> You can see your stats as seen by NCF [https://www.ncf.ca/ncf/home/tools/dslLineStats.jsp here]. Note the date on that page that says when they were collected.<br /> <br /> ==Line Profile stats reported by Bell==<br /> <br /> {|<br /> {| border="1" style="border-collapse: collapse; text-align: left;"<br /> |- style="background:#efefef;"<br /> ! colspan="3" | Line Operational Status<br /> ! colspan="4" | 613-xxx-xxxx (DSL phone number, may or not be your Bell #)<br /> |- <br /> |- style="vertical-align: top;"<br /> | '''Line Status:'''<br /> | '''In Service''' (preferred)<br />'''Out of Service''' (trouble!)<br /> | '''UpTime:'''<br /> | (not a useful field, usually not populated by Bell)<br /> |-<br /> |- style="vertical-align: top;"<br /> | '''Line Profile Name:'''<br /> | Example: '''al1_d6016-384_u800-256'''<br /> | '''Last State Change:'''<br /> | '''mm/dd hh:mm:ss'''<br/>(last time the Line Profile was provided)<br /> |-<br /> |- style="vertical-align: top;"<br /> | '''DLM State:'''<br/>(Dynamic Line Manager, <br>a process on the DSLAM)<br /> | '''Active or OPERATIONS''' (preferred)<br><br /> '''PENDING''' (new line activation)<br><br /> '''Disabled''' (manual handling)<br><br /> '''Failed''' (DLM can’t set a Line Profile)<br><br /> '''Unstable''' (DLM is unable to set a Line Profile)<br /> | '''Equipment Type:''' <br>(DSLAM)<br /> |Example: '''7330_REM'''<br/>There are many types of DSLAMs deployed by Bell in the field. The above was built by Newbridge/Alcatel-Lucent, today's Nokia<br /> |-<br /> |}<br /> {| border="1" style="border-collapse: collapse; text-align: left;"<br /> |- style="vertical-align: top;"<br /> |- style="background:#efefef;"<br /> | '''Operational Status'''<br /> | '''Speed (Kbs)'''<br /> | '''Relative Capacity Occupation (%)'''<br /> | '''Noise Margin (0..31 dB)'''<br /> | '''Signal Power (0..20 dBm)'''<br /> | '''Attenuation (0..60 dB)'''<br /> | '''Block count'''<br /> |- <br /> |- style="vertical-align: top;"<br /> | '''UpStream'''<br/>(upload)<br /> | Example: '''797.0'''<br /> ! rowspan="2" | Lower is better<br><br> < 85% is the preferred range<br /> ! rowspan="2" | Higher is better<br/><br /> > 20 dB: Excellent<br/><br /> 20 - 10 dB: Good<br/><br /> 10 - 6 dB: Fair<br/><br /> < 6 dB: Poor<br /> ! rowspan="2" | Lower is better<br><br>Tied to RCO, SNR & Attenuation<br /> ! rowspan="2" | Lower is better<br/><br /> < 40 dB: Excellent<br/><br /> 40 - 50 dB: Good<br/><br /> 50 - 60 dB: Fair<br/><br /> > 60 dB: Poor<br /> ! rowspan="2" | Some number that is not very useful<br /> |-<br /> |- style="vertical-align: top;"<br /> | '''DownStream'''<br>(download)<br /> | Example: '''6014.0'''<br /> |}<br /> |}<br /> <br /> =How to obtain line stats from your modem=<br /> ==SpeedTouch 585 or 516v6==<br /> [[File:SpeedTouchStats.png|thumb|right|Line stats displayed on a SpeedTouch 585v6 modem interface (Speedtouch 516v6 is similar)]]<br /> # Log into the web interface of your modem ([[Modem Web Interface|how to log in]])<br /> # In the left column, click on 'Broadband Connection'<br /> # In the left column, click on 'DSL Connection'<br /> # In the top-right area, click on 'Details'<br /> <br /> Depending on your modem model and configuration, the numbers may be displayed with commas and periods in the European manner, which is the reverse of what is common in North America. For example: 1,000.12 for 'one thousand decimal 12' may be displayed as '1.000,12'.<br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> ----<br /> <br /> ==SpeedTouch 516v5==<br /> [[File:ST516v5 Line Stats.jpg|thumb|right|Line stats displayed on a SpeedTouch 516v5 modem interface]]<br /> <br /> # Log into the web interface of your modem ([[Modem Web Interface|how to log in]])<br /> # In the left column, click 'Advanced'<br /> # Below that click 'Diagnostics'<br /> # Above click the + sign beside 'Expand All'<br /> # Scroll down to the section 'Wan' ... 'Dsl'<br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> ----<br /> <br /> ==TP-Link 8816, 8901G or 8951ND==<br /> [[File:TP-LinkStats.png|thumb|right|Line stats displayed on a TP-Link 8901G modem (8816 and 8951ND are similar)]]<br /> These models of TP-Link modems all have similar interfaces:<br /> # Log into the web interface of your modem ([[Modem Web Interface|how to log in]])<br /> # Click on 'Status'<br /> # Click on 'Device Info'<br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> ----<br /> <br /> ==TP-Link 8950ND==<br /> [[File:TP-Link 8950 LIne stats.JPG|thumb|right|Line stats displayed on a TP-Link 8950ND modem]]<br /> # Log into the web interface of your modem ([[Modem Web Interface|how to log in]])<br /> # Click on 'Device info'<br /> # Click on 'Statistics'<br /> # Click on 'ADSL'<br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> ----<br /> <br /> ==SmartRG 505n==<br /> [[File:SmartRG505N Line stats.png|thumb|right|Line stats displayed on a SmartRG505N modem]]<br /> # Log into the web interface of your modem ([[Modem Web Interface|how to log in]])<br /> # Click on 'Device info'<br /> # Click on 'Statistics'<br /> # Click on 'xDSL'<br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> ----<br /> <br /> ==OvisLink OV804==<br /> [[File:XDSLOV804.png|thumb|right|Line stats displayed on a OvisLink OV804 modem]]<br /> # Log into the web interface of your modem<br /> # Click on 'Device info'<br /> # Click on 'Statistics'<br /> # Click on 'xDSL'<br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> ----<br /> <br /> <br /> =See also=<br /> *[[Speed]]<br /> <br /> [[Category:DSL]]<br /> [[Category:Modems]]<br /> [[Category:Troubleshooting]]</div>

Gc884 https://help.ncf.ca/index.php?title=File:XDSLOV804.png&diff=8545 File:XDSLOV804.png 2026-04-07T20:24:58Z

<p>Gc884: </p> <hr /> <div></div>

Gc884 https://help.ncf.ca/index.php?title=Changing_WiFi_Name_or_Password_on_SmartRG_modems&diff=8543 Changing WiFi Name or Password on SmartRG modems 2026-03-24T18:56:14Z

<p>Gc884: </p> <hr /> <div><div class="ncfrightbox"> {{Template:Troubleshooting DSL Links}} </div><br /> <br /> {| class="wikitable"<br /> | colspan="2" |'''Summary of Configuration Information and Changes'''<br /> |-<br /> |Modem Login Page: <br /> <br /> Modem Administrator User Name: <br /> <br /> Modem Administrator Password: <br /> |[http://192.168.1.1 192.168.1.1]<br /> '''admin'''<br /> <br /> NCF Modem Password (Default is '''admin''')<br /> |-<br /> |Where to go in Menu: <br /> |'''Wireless→ 5 Ghz Band→ Basic or Security''' <br /> '''Wireless→ 2.4 Ghz Band→ Basic or Security'''<br /> |-<br /> |Changes:<br /> |<br /> * SSID changes the WiFi Name<br /> * WPA passphrase changes the WiFi Password<br /> |}<br /> 1. Using an Ethernet cable plug into one of the yellow '''LAN''' Ports at the back of the modem or connect to your wireless network '''NCF_XXXX'''.<br /> <br /> 2. Open an Internet browser on your computer and connect to the modem by typing [http://192.168.1.1 192.168.1.1] in the address bar. <br /> <br /> 3. Click on the '''Manage Gateway(Advanced)'''” Log in to the Administrative Account:<br /> * Username: '''admin'''<br /> * Password: Your modem password (Default is '''admin''')<br /> [[File:SR505n-Login Page.png|alt=SmartRG Login Page|none|thumb|540x540px|SmartRG modem Login Page]]<br /> '''Changing your WiFi name:''' <br><br /> 4. From the '''Device Info''' page, navigate to '''Wireless''' menu option on the left.<br /> <br /> 5. Click on either the '''5 GHz Band''' or '''2.4 GHz Band''' submenus <br /> <br /> 6. On the '''Wireless-- Basic''' settings page for either the 2.5 or 5 GHz band, change the SSID to the WiFi name to the name of your choice<br /> <br /> 7. Click '''Apply/Save''' at the bottom of the page.<br /> * If you are connected to your modem over WiFi, you may be disconnected at this time. You will need to connect to the new WiFi name with the same WiFi password as before<br /> <br /> '''Changing your WiFi password:''' <br><br /> 4. From the '''Device Info''' page, navigate to '''Wireless''' menu option on the left.<br /> <br /> 5. Click on either the '''5 GHz Band''' or '''2.4 GHz Band''' submenus<br /> <br /> 6. Click on '''Security'''<br /> <br /> 7. On the '''Wireless-- Security''' settings page for either the 2.5 or 5 GHz band, change the '''WPA passphrase''' to the password of your choice<br /> * You can check that the password is correct by clicking the '''Click here to display''' button which generates a pop up.<br /> <br /> 8. Click '''Apply/Save''' at the bottom of the page.<br /> * If you are connected to your modem over WiFi, you may be disconnected at this time. You will need to re-connect to your WiFi with the new password<br /> '''Notes:'''<br /> * You will need to change the 2.4 GHz band and 5 GHz bands independently. If the bands have the same name and password, your device will select the best band at that time. If you are having WiFi interference issues, it may be better to have different names for the 2.4 and 5 GHz bands to test them independently.<br /> [[Category:DSL]]<br /> [[Category:Modems]]<br /> <br /> == See Also ==<br /> *[[Modem Configuration]] - for a complete list of instructions for all NCF modems<br /> *[[Modem Lights#SmartRG|About SmartRG modem lights]]<br /> *[[Changing DNS Settings on SmartRG Modems]]<br /> *[[Dynamic DNS]]</div>

Gc884 https://help.ncf.ca/index.php?title=SmartRG_SR516ac_Routed_Configuration&diff=8541 SmartRG SR516ac Routed Configuration 2025-12-11T22:43:21Z

<p>Gc884: Included steps to enable IPv6</p> <hr /> <div><div class="ncfrightbox w-25"> {{Template:SmartRG SR516ac}} </div><br /> <br /> =with WiFi=<br /> {{Template:SmartRG Config Options}}<br /> <br /> {| class="wikitable mw-collapsible"<br /> |+Steps to Configure SR516ac for Routed Operation<br /> !<br /> !Steps<br /> !Menu Navigation<br /> !Parameters<br /> |-<br /> |1<br /> |Log into Modem<br /> |<nowiki>http://192.168.1.1</nowiki><br /> <br /> '''→ Manage Gateway (Advanced)'''<br /> |User Name: '''admin'''<br /> <br /> Password: '''admin'''<br /> |-<br /> |2<br /> |WAN Cleanup<br /> |'''Advanced Setup'''<br /> '''→ WAN Service'''<br /> |Remove everything from the '''WAN''' Service Table<br /> |-<br /> |3<br /> |Enable ADSL<br /> |'''Advanced Setup''' <br /> '''→ Layer2 Interface'''<br /> <br /> '''→ ATM Interface'''<br /> |Remove '''atm0''' from the table<br /> Add ATM: vpi:'''0''' vci:'''35'''<br /> DSL Latency: '''FAST''' and '''INTERLEAVED'''<br /> |-<br /> |4<br /> |Enable VDSL<br /> |'''Advanced Setup'''<br /> '''→ Layer2 Interface'''<br /> <br /> '''→ PTM Interface'''<br /> |Remove '''ptm0''' from the table<br /> Add PTM: <br /> DSL Latency: '''FAST''' and '''INTERLEAVED'''<br /> |-<br /> |5<br /> |Configure ADSL<br /> |'''Advanced Setup'''<br /> '''→ WAN Service'''<br /> |Add '''atm0/(4_0_35)''' PPPoE (pppoe_4_0_35)<br /> * Network Protocol Selection: '''IPv4 and IPv6 (Dual Stack)'''<br /> <br /> * PPPoE username: your DSL username (format: aa000@ncf.ca)<br /> <br /> * PPPoE password: your DSL password<br /> *Enable '''IPv6''' unnumbered model<br /> *Enable Address Assignment '''(IANA)'''<br /> *Enable Prefix Delegation '''(IAPD)'''<br /> <br /> * Enable '''Firewall'''<br /> <br /> * Enable '''NAT'''<br /> <br /> * Disable '''SIP'''<br /> |-<br /> |6<br /> |Configure VDSL<br /> |'''Advanced Setup'''<br /> '''→ WAN Service'''<br /> |Add '''ptm0/(4_1_1)''' PPPoE(pppoe_4_1_1.35)<br /> * 802.1P Priority:'''1''' <br /> <br /> * 802.1Q VLAN:'''35'''<br /> <br /> * Network Protocol Selection: '''IPv4 and IPv6 (Dual Stack)'''<br /> <br /> * PPPoE username: your DSL username (format: aa000@ncf.ca)<br /> <br /> * PPPoE password: your DSL password<br /> *Enable '''IPv6''' unnumbered model<br /> *Enable Address Assignment '''(IANA)'''<br /> *Enable Prefix Delegation '''(IAPD)'''<br /> <br /> * Enable '''Firewall'''<br /> <br /> * Enable '''NAT'''<br /> <br /> * Disable '''SIP'''<br /> |-<br /> |7<br /> |UPnP<br /> |'''Advanced Setup'''<br /> '''→ UPnP'''<br /> |Disable '''uPnP'''<br /> |-<br /> |8<br /> |WiFi 5GHz Name<br /> |'''Wireless'''<br /> '''→ 5 GHz Band'''<br /> <br /> |SSID (WiFi Name) to format '''NCF_0000'''<br /> |-<br /> |9<br /> |WiFi 5 GHz Security<br /> |'''Wireless'''<br /> '''→ 5 GHz Band'''<br /> <br /> '''→''' '''Security'''<br /> |<br /> * Disable '''WPS'''<br /> * Network Authentication to '''WPA2-PSK'''<br /> * WPA Passphrase : your DSL password<br /> * WPA Encryption : '''AES'''<br /> |-<br /> |10<br /> |WiFi 2.4 GHz Name<br /> |'''Wireless'''<br /> '''→ 2.4 GHz Band'''<br /> |SSID (WiFi Name) to format '''NCF_0000'''<br /> |-<br /> |11<br /> |WiFi 2.4 GHz Security<br /> |'''Wireless'''<br /> '''→ 2.4 GHz Band'''<br /> <br /> '''→''' '''Security'''<br /> |<br /> * Disable '''WPS'''<br /> * Network Authentication to '''WPA2-PSK'''<br /> * WPA Passphrase : your DSL password<br /> * WPA Encryption : '''AES'''<br /> |-<br /> |12<br /> |Admin Password<br /> |'''Management'''<br /> '''→ Access Controls'''<br /> <br /> '''→ Passwords'''<br /> |<br /> * Username: '''admin'''<br /> <br /> * Old Password: admin (or whatever you set it to)<br /> * New Password: your DSL password<br /> |-<br /> |13<br /> |Disable Support<br /> |'''Management'''<br /> '''→ Access Controls'''<br /> <br /> '''→ Accounts'''<br /> <br /> |'''Delete/Modify Account'''<br /> * Select '''Support''' role<br /> <br /> * '''Disable'''<br /> * '''Update''' (at bottom)<br /> |-<br /> |14<br /> |Remote Access<br /> |'''Management'''<br /> <br /> '''→ Management Server'''<br /> |<br /> * TR-069 Client: '''Disable'''<br /> * ACS URL: '''https://acs.ncf.ca'''<br /> |-<br /> |15<br /> |System Log<br /> |'''Management'''<br /> <br /> '''→ System Log'''<br /> |Configure System Log<br /> * System Log:'''Enable''' <br /> * Log Level: '''Debugging'''<br /> * Display Level: '''Error'''<br /> * Mode: '''Local'''<br /> |-<br /> |16<br /> |Internet Time<br /> |'''Management'''<br /> <br /> '''→ Internet Time'''<br /> |<br /> * First NTP time server: '''Other :''' '''time.nrc.ca'''<br /> * Select '''(GMT - 5:00) Eastern Time'''<br /> |-<br /> |17<br /> |Backup Settings<br /> |'''Management'''<br /> <br /> '''→ Settings'''<br /> <br /> '''→ Backup'''<br /> |<br /> * '''Backup''' '''Running Settings'''<br /> * Save backup file to computer<br /> |}<br /> <br /> {{Template:SmartRG Routed with separate WiFi Router}}<br /> <br /> [[Category:DSL]]<br /> [[Category:Modems]]<br /> <br /> =See Also=<br /> {{Template:Back_to_the_Top}}<br /> *[[Modem Configuration]] - Instructions for all NCF modems<br /> *[[Modem Lights#SmartRG|About SmartRG modem lights]]<br /> *[[:File:Changing_Wireless_Channels_on_SmartRG_SR505N.pdf|SmartRG SR505N Changing WiFi Channels]]<br /> *[[Dynamic DNS]]<br /> *[[Port forwarding#Port_forwarding_on_SmartRG_Modems|Port forwarding with the SmartRG SR505N]]</div>

Gc884 https://help.ncf.ca/index.php?title=Ovislink_OV978WAX_Routed_Configuration_Fibre&diff=8540 Ovislink OV978WAX Routed Configuration Fibre 2025-12-11T22:37:09Z

<p>Gc884: Included steps to enable IPv6</p> <hr /> <div><div class="ncfrightbox w-25"> {{Template:Ovislink OV978WAX Fibre}} </div><br /> == with WiFi ==<br /> '''NCF Support''' is available to make configuring your OvisLink modem easier and to help you avoid potential mistakes. Here are simpler configuration options for your OvisLink modem. All settings in your modem not mentioned in these instructions can be ignored. <br /> <br /> # You can request a custom configuration file for your NCF Fibre connection from [Mailto:support@ncf.ca support@ncf.ca].<br /> # Call [Tel:613-721-1773 613-721-1773] x0 to book a Modem Appointment.<br /> <br /> {| class="wikitable"<br /> |+Steps to Configure OvisLink for Routed Operation <br /> !<br /> !Steps <br /> !Menu Navigation<br /> !Parameters <br /> |-<br /> |1<br /> |Log into Modem<br /> |<nowiki>http://192.168.1.1</nowiki> <br /> |Password: '''admin or your Fibre password'''<br /> |-<br /> |2<br /> |WAN Cleanup <br /> |'''Advanced Setup'''<br /> '''→ WAN Service'''<br /> |Remove everything from the '''WAN''' Service Table by clicking the checkbox on the right for each entry, <br /> then click the Remove button<br /> |-<br /> |3<br /> |Enable Fibre<br /> |'''Advanced Setup'''<br /> '''→ Layer2 Interface'''<br /> <br /> '''→ ETH Interface'''<br /> |<br /> * Remove everything from the table by clicking the checkbox on the right, then click the '''Remove''' button<br /> * Click '''Add'''<br /> *Click on the drop-down menu and choose '''eth5/SFP''' as the interface, then click on '''Apply/Save'''<br /> |-<br /> |4<br /> |Configure '''Fibre'''<br /> |'''Advanced Setup'''<br /> '''→ WAN Service'''<br /> |<br /> * Click Add, then select '''eth5/SFP''', then click Next<br /> * On the '''WAN Service Configuration''' page:<br /> ** Select '''PPP''' over Ethernet (PPPoE)<br /> **Change the setting of 802.1P Priority from '''-1''' to '''1'''<br /> ** Change the setting of 802.1Q VLAN from '''-1''' to '''40'''<br /> **Internet Protocol Selection: '''IPv4 & IPv6''' (Dual Stack), then click Next<br /> * On the '''PPP Username and Password''' page:<br /> ** PPPoE username: your Fibre username (format: aa000@ncf.ca)<br /> ** PPPoE password: your Fibre password<br /> ** Check the box to the left for '''Enable NAT and Firewall'''<br /> ** Check the box to the left for '''Enable IPv6''', also make sure paremeters IANA and IAPD are selected.<br /> * Click '''Next''', then on each following page click '''Next''' until it changes to '''Apply/Save'''. Then click '''Apply/Save'''<br /> |-<br /> |5<br /> |UPnP <br /> |'''Advanced Setup'''<br /> '''→ UPnP'''<br /> |Disable '''uPnP'''<br /> |-<br /> |6<br /> |WiFi 5GHz Name <br /> |'''Wireless'''<br /> '''→ 5 GHz Band'''<br /> |'''SSID''' (WiFi Name) to format '''NCF_XXXX,''' where XXXX is the last 4 digits of your modem's serial number<br /> |-<br /> |7<br /> |WiFi 5 GHz Security <br /> |'''Wireless'''<br /> '''→ 5 GHz Band'''<br /> <br /> |<br /> * Network Authentication: '''WPA2-PSK'''<br /> * Password: your Fibre password<br /> * Encryption: '''AES'''<br /> *Band Steering: disabled. Then click '''Apply/Save'''<br /> |-<br /> |8<br /> |WiFi 2.4 GHz Name<br /> |'''Wireless'''<br /> '''→ 2.4 GHz Band'''<br /> |SSID (WiFi Name) to format '''NCF_XXXX,''' where XXXX is the last 4 digits of your modem's serial number<br /> |-<br /> |9<br /> |WiFi 2.4 GHz Security <br /> |'''Wireless'''<br /> '''→ 2.4 GHz Band'''<br /> |<br /> * Network Authentication to '''WPA2-PSK'''<br /> * WPA Passphrase: your Fibre password<br /> * WPA Encryption: '''AES'''<br /> *Band Steering: disabled. Then click '''Apply/Save'''<br /> |-<br /> |10<br /> |Admin Password <br /> |'''Management'''<br /> '''→ Access Controls'''<br /> <br /> '''→ Passwords'''<br /> |<br /> * Username: '''admin'''<br /> <br /> * Old Password: admin (or whatever you set it to)<br /> * New Password: your Fibre password<br /> *Confirm Password: your Fibre password. Then click '''Apply/Save'''<br /> |-<br /> |11<br /> |Remote Access <br /> |'''Management'''<br /> '''→ TR-069 Client'''<br /> |<br /> * Disable '''Inform. Then click Apply/Save'''<br /> |-<br /> |12<br /> |Internet Time <br /> |'''Management'''<br /> '''→ Internet Time'''<br /> |Time settings:<br /> <br /> * Automatically synchronize with Internet time servers: '''Enable'''<br /> * First NTP time server: Selec '''Other''', then in the textbox to the right, put '''time.nrc.ca'''<br /> * Time Zone: '''(GMT - 5:00) Eastern Time.''' Then click '''Apply/Save'''<br /> |-<br /> |13<br /> |Backup Settings <br /> |'''Management'''<br /> '''→ Settings'''<br /> <br /> '''→ Backup'''<br /> |Settings -Backup<br /> <br /> * Click on Backup Settings<br /> |}<br /> <br /> == with separate WiFi Router ==<br /> '''NCF Support''' is available to make configuring your OvisLink modem easier and to help you avoid potential mistakes. Here are simpler configuration options for your OvisLink modem:<br /> <br /> # You can request a custom configuration file for your NCF Fibre connection from [Mailto:support@ncf.ca support@ncf.ca.] You may need an alternate means of accessing the internet to download the configuration file.<br /> # Call [Tel:613-721-1773 613-721-1773] x0 to book a Modem Appointment.<br /> <br /> == Configure your modem for Routed Operation ==<br /> If you have a router, we recommend the following configuration steps: <br /> <br /> # Follow the configuration steps outline for [[Ovislink OV935WVA|Routed Operation with WiFi]] and make the following changes:<br /> #* Under '''Wireless''', Uncheck the '''Enable Wireless''' Option<br /> #* Click '''Apply/Save'''<br /> <br /> == Router configuration ==<br /> 2. On your router, set the Connection Mode or Type to '''Automatic IP, Automatic DHCP or Dynamic IP mode'''<br /> <br /> == See Also ==<br /> {{Template:Back_to_the_Top}}<br /> * [[Modem Configuration|Modem configuration]] - Instructions for all NCF modems</div>

Gc884 https://help.ncf.ca/index.php?title=Ovislink_OV978WAX_Routed_Configuration&diff=8539 Ovislink OV978WAX Routed Configuration 2025-12-11T22:32:52Z

<p>Gc884: Included option to enable IPv6</p> <hr /> <div><div class="ncfrightbox w-25"> {{Template:Ovislink OV978WAX}} </div><br /> == with WiFi ==<br /> '''NCF Support''' is available to make configuring your OvisLink modem easier and to help you avoid potential mistakes. Here are simpler configuration options for your OvisLink modem. All settings in your modem not mentioned in these instructions can be ignored. <br /> <br /> # You can request a custom configuration file for your NCF DSL connection from [Mailto:support@ncf.ca support@ncf.ca].<br /> # Call [Tel:613-721-1773 613-721-1773] x0 to book a Modem Appointment.<br /> <br /> {| class="wikitable"<br /> |+Steps to Configure OvisLink for Routed Operation <br /> !<br /> !Steps <br /> !Menu Navigation<br /> !Parameters <br /> |-<br /> |1<br /> |Log into Modem<br /> |<nowiki>http://192.168.1.1</nowiki> <br /> |Password: '''admin or your DSL password'''<br /> |-<br /> |2<br /> |WAN Cleanup <br /> |'''Advanced Setup'''<br /> '''→ WAN Service'''<br /> |Remove everything from the '''WAN''' Service Table by clicking the checkbox on the right for each entry, <br /> then click the Remove button<br /> |-<br /> |3<br /> |Enable ADSL <br /> |'''Advanced Setup'''<br /> '''→ Layer2 Interface'''<br /> <br /> '''→ ATM Interface'''<br /> |<br /> * Remove '''atm0''' from the table by clicking the checkbox on the right, then click the Remove button<br /> * Click '''Add'''<br /> * Edit VPI and VCI. VPI should be 0, VCI should be 35 <br /> * DSL Latency: Both checkboxes for '''FAST''' and '''INTERLEAVED''' should be checked<br /> |-<br /> |4<br /> |Enable VDSL<br /> |'''Advanced Setup'''<br /> '''→ Layer2 Interface'''<br /> <br /> '''→ PTM Interface'''<br /> |<br /> * Remove '''ptm0''' from the table by clicking the checkbox on the right, then click the '''Remove''' button<br /> * Click '''Add'''<br /> * DSL Latency: Both checkboxes for '''FAST''' and '''INTERLEAVED''' should be checked<br /> |-<br /> |5<br /> |Configure ADSL <br /> |'''Advanced Setup'''<br /> '''→ WAN Service'''<br /> |<br /> * Click Add, then select '''atm0/(4_0_35)''', then click Next<br /> * On the '''WAN Service Configuration''' page, select:<br /> **PPP over Ethernet (PPPoE)<br /> **Internet Protocol Selection: IPv4 &I Pv6(Dual Stack), then click Next<br /> * On the '''PPP Username and Password''' page: <br /> ** PPPoE username: your DSL username (format: aa000@ncf.ca<br /> ** PPPoE password: your DSL password<br /> ** Check the box to the left for '''Enable NAT and Firewall'''<br /> **Check the box to the left for '''Enable IPv6''', also make sure paremeters IANA and IAPD are selected.<br /> * Click '''Next''', then on each following page click '''Next''' until it changes to '''Apply/Save'''. Then click '''Apply/Save''' <br /> |-<br /> |6<br /> |Configure VDSL <br /> |'''Advanced Setup'''<br /> '''→ WAN Service'''<br /> |<br /> * Click Add, then select '''ptm0/(4_1_1)''', then click Next<br /> * On the '''WAN Service Configuration''' page:<br /> ** Select PPP over Ethernet (PPPoE)<br /> **Change the setting of 802.1P Priority from '''-1''' to '''1'''<br /> ** Change the setting of 802.1Q VLAN from '''-1''' to '''35'''<br /> **Internet Protocol Selection: IPv4 &I Pv6(Dual Stack), then click Next<br /> * On the '''PPP Username and Password''' page:<br /> ** PPPoE username: your DSL username (format: aa000@ncf.ca)<br /> ** PPPoE password: your DSL password<br /> ** Check the box to the left for '''Enable NAT and Firewall'''<br /> **Check the box to the left for '''Enable IPv6''', also make sure paremeters IANA and IAPD are selected.<br /> * Click '''Next''', then on each following page click '''Next''' until it changes to '''Apply/Save'''. Then click '''Apply/Save''' <br /> |-<br /> |7<br /> |UPnP <br /> |'''Advanced Setup'''<br /> '''→ UPnP'''<br /> |Disable '''uPnP'''<br /> |-<br /> |8<br /> |WiFi 5GHz Name <br /> |'''Wireless'''<br /> '''→ 5 GHz Band'''<br /> |SSID (WiFi Name) to format '''NCF_XXXX,''' where XXXX is the last 4 digits of your modem's serial number<br /> |-<br /> |9<br /> |WiFi 5 GHz Security <br /> |'''Wireless'''<br /> '''→ 5 GHz Band'''<br /> <br /> |<br /> * Network Authentication: '''WPA2-PSK'''<br /> * Password: your DSL password<br /> * Encryption: '''AES'''<br /> *Band Steering: disabled. Then click '''Apply/Save'''<br /> |-<br /> |10<br /> |WiFi 2.4 GHz Name<br /> |'''Wireless'''<br /> '''→ 2.4 GHz Band'''<br /> |SSID (WiFi Name) to format '''NCF_XXXX,''' where XXXX is the last 4 digits of your modem's serial number<br /> |-<br /> |11<br /> |WiFi 2.4 GHz Security <br /> |'''Wireless'''<br /> '''→ 2.4 GHz Band'''<br /> |<br /> * Network Authentication to '''WPA2-PSK'''<br /> * WPA Passphrase: your DSL password<br /> * WPA Encryption: '''AES'''<br /> *Band Steering: disabled. Then click '''Apply/Save'''<br /> |-<br /> |12<br /> |Admin Password <br /> |'''Management'''<br /> '''→ Access Controls'''<br /> <br /> '''→ Passwords'''<br /> |<br /> * Username: '''admin'''<br /> <br /> * Old Password: admin (or whatever you set it to)<br /> * New Password: your DSL password<br /> *Confirm Password: your DSL password. Then click '''Apply/Save'''<br /> |-<br /> |13<br /> |Remote Access <br /> |'''Management'''<br /> '''→ TR-069 Client'''<br /> |<br /> * Disable '''Inform. Then click Apply/Save'''<br /> |-<br /> |14<br /> |Internet Time <br /> |'''Management'''<br /> '''→ Internet Time'''<br /> |Time settings:<br /> <br /> * Automatically synchronize with Internet time servers: '''Enable'''<br /> * First NTP time server: Selec '''Other''', then in the textbox to the right, put '''time.nrc.ca'''<br /> * Time Zone: '''(GMT - 5:00) Eastern Time.''' Then click '''Apply/Save'''<br /> |-<br /> |15<br /> |Backup Settings <br /> |'''Management'''<br /> '''→ Settings'''<br /> <br /> '''→ Backup'''<br /> |Settings -Backup<br /> <br /> * Click on Backup Settings<br /> |}<br /> <br /> == with separate WiFi Router ==<br /> '''NCF Support''' is available to make configuring your OvisLink modem easier and to help you avoid potential mistakes. Here are simpler configuration options for your OvisLink modem:<br /> <br /> # You can request a custom configuration file for your NCF DSL connection from [Mailto:support@ncf.ca support@ncf.ca.] You may need an alternate means of accessing the internet to download the configuration file.<br /> # Call [Tel:613-721-1773 613-721-1773] x0 to book a Modem Appointment.<br /> <br /> == Configure your modem for Routed Operation ==<br /> If you have a router, we recommend the following configuration steps: <br /> <br /> # Follow the configuration steps outline for [[Ovislink OV935WVA|Routed Operation with WiFi]] and make the following changes:<br /> #* Under '''Wireless''', Uncheck the '''Enable Wireless''' Option<br /> #* Click '''Apply/Save'''<br /> <br /> == Router configuration ==<br /> 2. On your router, set the Connection Mode or Type to '''Automatic IP, Automatic DHCP or Dynamic IP mode'''<br /> <br /> == See Also ==<br /> {{Template:Back_to_the_Top}}<br /> * [[Modem Configuration|Modem configuration]] - Instructions for all NCF modems</div>

Gc884 https://help.ncf.ca/index.php?title=Ovislink_OV804WVA_Routed_Configuration&diff=8538 Ovislink OV804WVA Routed Configuration 2025-12-10T23:24:26Z

<p>Gc884: </p> <hr /> <div><div class="ncfrightbox w-25"> {{Template:Ovislink OV804WVA}} </div><br /> == with WiFi ==<br /> '''NCF Support''' is available to make configuring your OvisLink modem easier and to help you avoid potential mistakes. Here are simpler configuration options for your OvisLink modem.<br /> <br /> # You can request a custom configuration file for your NCF DSL connection from [Mailto:support@ncf.ca support@ncf.ca].<br /> # Call [Tel:613-721-1773 613-721-1773] x0 to book a Modem Appointment.<br /> <br /> {| class="wikitable mw-collapsible"<br /> |+Steps to Configure OvisLink for Routed Operation<br /> !<br /> !Steps <br /> !Menu Navigation<br /> !Parameters <br /> |-<br /> |1<br /> |Log into Modem <br /> |<nowiki>http://192.168.1.1</nowiki> <br /> |User Name: '''admin'''<br /> Password: '''admin'''<br /> |-<br /> |2<br /> |WAN Cleanup <br /> |'''Advanced Setup'''<br /> '''→ WAN Service'''<br /> |Remove everything from the '''WAN''' Service Table <br /> |-<br /> |3<br /> |Enable ADSL <br /> |'''Advanced Setup'''<br /> '''→ Layer2 Interface'''<br /> <br /> '''→ ATM Interface'''<br /> |Remove '''atm0''' from the table<br /> Add ATM: vpi:'''0''' vci:'''35''' DSL Latency: '''FAST''' and '''INTERLEAVED'''<br /> |-<br /> |4<br /> |Enable VDSL <br /> |'''Advanced Setup'''<br /> '''→ Layer2 Interface'''<br /> <br /> '''→ PTM Interface'''<br /> |Remove '''ptm0''' from the table<br /> Add PTM: DSL Latency: '''FAST''' and '''INTERLEAVED'''<br /> |-<br /> |5<br /> |Configure ADSL <br /> |'''Advanced Setup'''<br /> '''→ WAN Service'''<br /> |Add '''atm0/(4_0_35)''' PPPoE (pppoe_4_0_35) <br /> <br /> * WAN service: '''PPP over Ethernet'''<br /> * PPP username: '''your DSL username''' (format: aa000@ncf.ca<br /> * PPP password: '''your DSL password'''<br /> *Enable '''NAT'''<br /> * Enable '''Firewall'''<br /> *Enable '''IPv4''' for this service<br /> *Enable '''IPv6''' for this service<br /> *Enable '''Request IPv6 address'''<br /> *Enable '''Request Prefix Delegation'''<br /> |-<br /> |6<br /> |Configure VDSL <br /> |'''Advanced Setup'''<br /> '''→ WAN Service'''<br /> |Add '''ptm0/(4_1_1)''' PPPoE(pppoe_4_1_1.35) <br /> <br /> * WAN service: '''PPP over Ethernet'''<br /> *802.1P Priority:'''1'''<br /> * 802.1Q VLAN:'''35'''<br /> * PPPoE username: '''your DSL username''' (format: aa000@ncf.ca)<br /> * PPPoE password: '''your DSL password'''<br /> *Enable '''NAT'''<br /> * Enable '''Firewall'''<br /> * Enable '''IPv4''' for this service<br /> *Enable '''IPv6''' for this service<br /> *Enable '''Request IPv6 address'''<br /> *Enable '''Request Prefix Delegation'''<br /> |-<br /> |7<br /> |UPnP <br /> |'''Advanced Setup'''<br /> '''→ UPnP'''<br /> |Disable '''uPnP'''<br /> |-<br /> |8<br /> |WiFi 5GHz Name <br /> |'''Wireless'''<br /> '''→ 5 GHz Band'''<br /> |SSID (WiFi Name) to format '''NCF_0000'''<br /> |-<br /> |9<br /> |WiFi 5 GHz Security<br /> |'''Wireless'''<br /> '''→ 5 GHz Band'''<br /> <br /> '''→''' '''Security'''<br /> |Disable WPS<br /> <br /> * Network Authentication to '''WPA2-PSK'''<br /> * WPA Passphrase : your DSL password<br /> * WPA Encryption : '''AES'''<br /> |-<br /> |10<br /> |WiFi 2.4 GHz Name <br /> |'''Wireless'''<br /> '''→ 2.4 GHz Band'''<br /> |SSID (WiFi Name) to format '''NCF_0000'''<br /> |-<br /> |11<br /> |WiFi 2.4 GHz Security<br /> |'''Wireless'''<br /> '''→ 2.4 GHz Band'''<br /> <br /> '''→''' '''Security'''<br /> |<br /> * Disable '''WPS'''<br /> * Network Authentication to '''WPA2-PSK'''<br /> * WPA Passphrase : your DSL password<br /> * WPA Encryption : '''AES'''<br /> |-<br /> |12<br /> |Admin Password <br /> |'''Management'''<br /> '''→ Access Controls'''<br /> <br /> '''→ Passwords'''<br /> |<br /> * Username: '''admin'''<br /> <br /> * Old Password: admin (or whatever you set it to)<br /> * New Password: your DSL password<br /> |-<br /> |13<br /> |Remote Access<br /> |'''Management'''<br /> '''→ TR-069 Client'''<br /> |<br /> * Disable '''Inform'''<br /> <br /> * ACS URL: https://acs.ncf.ca<br /> |-<br /> |14<br /> |System Log<br /> |'''Management'''<br /> '''→ System Log'''<br /> <br /> '''→ Configure System Log'''<br /> |Configuration:<br /> <br /> * Log:'''Enable'''<br /> * Log Level: '''Debugging'''<br /> * Display Level: '''Error'''<br /> * Mode: '''Local'''<br /> |-<br /> |15<br /> |Internet Time<br /> |'''Management'''<br /> '''→ Internet Time'''<br /> |Time settings:<br /> <br /> * Automatically synchronize with Internet time servers:'''Enable'''<br /> * First NTP time server:Other: '''time.nrc.ca'''<br /> * Time Zone: '''(GMT - 5:00) Eastern Time'''<br /> |-<br /> |16<br /> |Backup Settings<br /> |'''Management'''<br /> '''→ Settings'''<br /> <br /> '''→ Backup'''<br /> |Settings -Backup<br /> <br /> * Backup Settings<br /> |}<br /> <br /> == with separate WiFi Router ==<br /> '''NCF Support''' is available to make configuring your OvisLink modem easier and to help you avoid potential mistakes. Here are simpler configuration options for your OvisLink modem:<br /> <br /> # You can request a custom configuration file for your NCF DSL connection from [Mailto:support@ncf.ca support@ncf.ca]. You may need an alternate means of accessing the internet to download the configuration file.<br /> # Call [Tel:613-721-1773 613-721-1773] x0 to book a Modem Appointment.<br /> <br /> == Configure your modem for Routed Operation ==<br /> If you have a router, we recommend the following configuration steps: <br /> <br /> # Follow the configuration steps outline for [[Ovislink OV804WVA|Routed Operation with WiFi]] and make the following changes:<br /> #* Under '''Wireless''', Uncheck the '''Enable Wireless''' Option,<br /> #* Click '''Apply/Save'''<br /> <br /> == Router configuration ==<br /> 2. On your router, set the Connection Mode or Type to '''Automatic IP, Automatic DHCP or Dynamic IP mode'''<br /> <br /> == See Also ==<br /> {{Template:Back_to_the_Top}}<br /> * [[Modem Manuals|Modem configuration]] - Instructions for all NCF modems<br /> * [[Changing WiFi Name or Password on Ovislink modems|Ovislink OV804WVA]] Changing WiFi Name or Password<br /> * [[Changing WiFi Channels on Ovislink modems|Ovislink OV804WVA]] Changing WiFi Channels</div>

Gc884 https://help.ncf.ca/index.php?title=Pricing&diff=8535 Pricing 2025-11-13T21:29:12Z

<p>Gc884: </p> <hr /> <div>Disclaimer: This page details NCF's current pricing for its products and services. In the case of any pricing discrepancies between this page and another on our website, NCF will honour the pricing specified below. As part of our commitment to transparent pricing, our [[Historical Pricing|historical pricing]] is also available online.<br /> <br /> =Fibre=<br /> {{Template:Pricing Links}}<br /> <br /> ==Residential==<br /> {{Template:Pricing Links}}<br /> {{Template:Residential Fibre Pricing}}<br /> <br /> ==Modems==<br /> {{Template:Pricing Links}}<br /> <br /> =DSL=<br /> {{Template:Pricing Links}}<br /> <br /> ==Residential==<br /> {{Template:Pricing Links}}<blockquote><big>On February 1, 2021, our Residential DSL and dry line pricing changed. See below for our current rates</big></blockquote>{{Template:Residential DSL Pricing}}<br /> <br /> ==Installation and Change Fees==<br /> {{Template:Pricing Links}}{{Template:DSL Installation and Change Fees}}<br /> <br /> ==Organizational==<br /> {{Template:Pricing Links}}<blockquote><big>On February 1, 2021, our Organizational DSL dry line pricing changed. See below for our current rates.</big></blockquote>{{Template:Organizational DSL Pricing}}<br /> <br /> ==Modems==<br /> {{Template:Pricing Links}}{{Template:DSL Modems for Sale}}<br /> <br /> =Cable=<br /> {{Template:Pricing Links}}<br /> <br /> ==Residential==<br /> {{Template:Pricing Links}}<br /> {{Template:Residential Cable Pricing}}<br /> <br /> ==Installation and Change Fees==<br /> {{Template:Pricing Links}}<br /> {{Template:Cable Installation and Change Fees}}<br /> <br /> ==Organizational==<br /> {{Template:Pricing Links}}<br /> {{Template:Organizational Cable Pricing}}<br /> <br /> ==Modems==<br /> {{Template:Pricing Links}}<br /> {{Template:Cable Modems for Sale}}<br /> <br /> =Networking Accessories=<br /> {{Template:Pricing Links}}<br /> <br /> The following accessories can be used to optimize your network. Please call [Tel:613-721-1773 613-721-1773] ext. 0 or email [mailto:support@ncf.ca support@ncf.ca] to confirm availability.<br /> {{Template:Home_Networking_Accessories_for_Sale}}<br /> <br /> [[Category:Billing]]<br /> [[Category:Cable]]<br /> [[Category:DSL]]<br /> [[Category:Account & Membership]]</div>

Gc884 https://help.ncf.ca/index.php?title=Pricing&diff=8534 Pricing 2025-11-13T21:17:35Z

<p>Gc884: </p> <hr /> <div>Disclaimer: This page details NCF's current pricing for its products and services. In the case of any pricing discrepancies between this page and another on our website, NCF will honour the pricing specified below. As part of our commitment to transparent pricing, our [[Historical Pricing|historical pricing]] is also available online.<br /> <br /> =Fibre=<br /> {{Template:Pricing Links}}<br /> <br /> ==Residential==<br /> {{Template:Pricing Links}}<br /> {{Template:Residential Fibre Pricing}}<br /> <br /> ==Modems==<br /> {{Template:Pricing Links}}<br /> <br /> =DSL=<br /> {{Template:Pricing Links}}<br /> <br /> ==Residential==<br /> {{Template:Pricing Links}}<blockquote><big>On February 1, 2021, our Residential DSL and dry line pricing changed. See below for our current rates</big></blockquote>{{Template:Residential DSL Pricing}}<br /> <br /> ==Installation and Change Fees==<br /> <nowiki>=<br /> {{Template:Pricing Links</nowiki>{{Template:DSL Installation and Change Fees}}<br /> <br /> ==Organizational==<br /> {{Template:Pricing Links}}<blockquote><big>On February 1, 2021, our Organizational DSL dry line pricing changed. See below for our current rates.</big></blockquote>{{Template:Organizational DSL Pricing}}<br /> <br /> ==Modems==<br /> {{Template:Pricing Links}}{{Template:DSL Modems for Sale}}<br /> <br /> =Cable=<br /> {{Template:Pricing Links}}<br /> <br /> ==Residential==<br /> {{Template:Pricing Links}}<br /> {{Template:Residential Cable Pricing}}<br /> <br /> ==Installation and Change Fees==<br /> {{Template:Pricing Links}}<br /> {{Template:Cable Installation and Change Fees}}<br /> <br /> ==Organizational==<br /> {{Template:Pricing Links}}<br /> {{Template:Organizational Cable Pricing}}<br /> <br /> ==Modems==<br /> {{Template:Pricing Links}}<br /> {{Template:Cable Modems for Sale}}<br /> <br /> =Networking Accessories=<br /> {{Template:Pricing Links}}<br /> <br /> The following accessories can be used to optimize your network. Please call [Tel:613-721-1773 613-721-1773] ext. 0 or email [mailto:support@ncf.ca support@ncf.ca] to confirm availability.<br /> {{Template:Home_Networking_Accessories_for_Sale}}<br /> <br /> [[Category:Billing]]<br /> [[Category:Cable]]<br /> [[Category:DSL]]<br /> [[Category:Account & Membership]]</div>

Gc884 https://help.ncf.ca/index.php?title=Pricing&diff=8533 Pricing 2025-11-13T21:15:54Z

<p>Gc884: </p> <hr /> <div>Disclaimer: This page details NCF's current pricing for its products and services. In the case of any pricing discrepancies between this page and another on our website, NCF will honour the pricing specified below. As part of our commitment to transparent pricing, our [[Historical Pricing|historical pricing]] is also available online.<br /> <br /> =Fibre=<br /> {{Template:Pricing Links}}<br /> <br /> ==Residential==<br /> {{Template:Pricing Links}}<br /> {{Template:Residential Fibre Pricing}}<br /> <br /> ==Modems==<br /> {{Template:Pricing Links}}<br /> <br /> {{Fibre Modems for Sale}}<br /> <br /> =DSL=<br /> {{Template:Pricing Links}}<br /> <br /> ==Residential==<br /> {{Template:Pricing Links}}<blockquote><big>On February 1, 2021, our Residential DSL and dry line pricing changed. See below for our current rates</big></blockquote>{{Template:Residential DSL Pricing}}<br /> <br /> ==Installation and Change Fees==<br /> <nowiki>=<br /> {{Template:Pricing Links</nowiki>{{Template:DSL Installation and Change Fees}}<br /> <br /> ==Organizational==<br /> {{Template:Pricing Links}}<blockquote><big>On February 1, 2021, our Organizational DSL dry line pricing changed. See below for our current rates.</big></blockquote>{{Template:Organizational DSL Pricing}}<br /> <br /> ==Modems==<br /> {{Template:Pricing Links}}{{Template:DSL Modems for Sale}}<br /> <br /> =Cable=<br /> {{Template:Pricing Links}}<br /> <br /> ==Residential==<br /> {{Template:Pricing Links}}<br /> {{Template:Residential Cable Pricing}}<br /> <br /> ==Installation and Change Fees==<br /> {{Template:Pricing Links}}<br /> {{Template:Cable Installation and Change Fees}}<br /> <br /> ==Organizational==<br /> {{Template:Pricing Links}}<br /> {{Template:Organizational Cable Pricing}}<br /> <br /> ==Modems==<br /> {{Template:Pricing Links}}<br /> {{Template:Cable Modems for Sale}}<br /> <br /> =Networking Accessories=<br /> {{Template:Pricing Links}}<br /> <br /> The following accessories can be used to optimize your network. Please call [Tel:613-721-1773 613-721-1773] ext. 0 or email [mailto:support@ncf.ca support@ncf.ca] to confirm availability.<br /> {{Template:Home_Networking_Accessories_for_Sale}}<br /> <br /> [[Category:Billing]]<br /> [[Category:Cable]]<br /> [[Category:DSL]]<br /> [[Category:Account & Membership]]</div>

Gc884 https://help.ncf.ca/index.php?title=Pricing&diff=8532 Pricing 2025-11-13T21:00:40Z

<p>Gc884: </p> <hr /> <div> Disclaimer: This page details NCF's current pricing for its products and services. In the case of any pricing discrepancies between this page and another on our website, NCF will honour the pricing specified below. As part of our commitment to transparent pricing, our [[Historical Pricing|historical pricing]] is also available online.<br /> <br /> =Fibre=<br /> {{Template:Pricing Links}}<br /> <br /> ==Residential==<br /> {{Template:Pricing Links}}<br /> {{Template:Residential Fibre Pricing}}<br /> <br /> ==Modems==<br /> {{Template:Pricing Links}}<br /> <br /> {{Fibre Modems for Sale}}<br /> <br /> =DSL=<br /> {{Template:Pricing Links}}<br /> <br /> ==Residential==<br /> {{Template:Pricing Links}}<blockquote><big>On February 1, 2021, our Residential DSL and dry line pricing changed. See below for our current rates</big> </blockquote>{{Template:Residential DSL Pricing}}<br /> <br /> ==Installation and Change Fees==<br /> =<br /> {{Template:Pricing Links{{Template:DSL Installation and Change Fees}}<br /> <br /> ==Organizational==<br /> {{Template:Pricing Links}}<blockquote><big>On February 1, 2021, our Organizational DSL dry line pricing changed. See below for our current rates.</big></blockquote>{{Template:Organizational DSL Pricing}}<br /> <br /> ==Modems==<br /> {{Template:Pricing Links}}{{Template:DSL Modems for Sale}}<br /> <br /> =Cable=<br /> {{Template:Pricing Links}}<br /> <br /> ==Residential==<br /> {{Template:Pricing Links}}<br /> {{Template:Residential Cable Pricing}}<br /> <br /> ==Installation and Change Fees==<br /> {{Template:Pricing Links}}<br /> {{Template:Cable Installation and Change Fees}}<br /> <br /> ==Organizational==<br /> {{Template:Pricing Links}}<br /> {{Template:Organizational Cable Pricing}}<br /> <br /> ==Modems==<br /> {{Template:Pricing Links}}<br /> {{Template:Cable Modems for Sale}}<br /> <br /> =Networking Accessories=<br /> {{Template:Pricing Links}}<br /> <br /> The following accessories can be used to optimize your network. Please call [Tel:613-721-1773 613-721-1773] ext. 0 or email [mailto:support@ncf.ca support@ncf.ca] to confirm availability.<br /> {{Template:Home_Networking_Accessories_for_Sale}}<br /> <br /> [[Category:Billing]]<br /> [[Category:Cable]]<br /> [[Category:DSL]]<br /> [[Category:Account & Membership]]</div>

Gc884 https://help.ncf.ca/index.php?title=Pricing&diff=8531 Pricing 2025-11-13T20:52:44Z

<p>Gc884: </p> <hr /> <div> Disclaimer: This page details NCF's current pricing for its products and services. In the case of any pricing discrepancies between this page and another on our website, NCF will honour the pricing specified below. As part of our commitment to transparent pricing, our [[Historical Pricing|historical pricing]] is also available online.<br /> <br /> =Fibre=<br /> {{Template:Pricing Links}}<br /> <br /> ==Residential==<br /> {{Template:Pricing Links}}<br /> {{Template:Residential Fibre Pricing}}<br /> <br /> ==Modems==<br /> {{Template:Pricing Links}}<br /> <br /> {{Fibre Modems for Sale}}<br /> <br /> =DSL=<br /> {{Template:Pricing Links}}<br /> <br /> ==Residential==<br /> {{Template:Pricing Links}}<blockquote><big>On February 1, 2021, our Residential DSL and dry line pricing changed. See below for our current rates</big> </blockquote>{{Template:Residential DSL Pricing}}<br /> <br /> ==Installation and Change Fees==<br /> {{Template:Pricing Links}}{{Template:DSL Installation and Change Fees}}<br /> <br /> == Organizational ==<br /> {{Template:Pricing Links}}<blockquote><big>On February 1, 2021, our Organizational DSL dry line pricing changed. See below for our current rates.</big></blockquote>{{Template:Organizational DSL Pricing}}<br /> <br /> ==Modems==<br /> {{Template:Pricing Links}}{{Template:DSL Modems for Sale}}<br /> <br /> =Cable=<br /> {{Template:Pricing Links}}<br /> <br /> ==Residential==<br /> {{Template:Pricing Links}}<br /> {{Template:Residential Cable Pricing}}<br /> <br /> ==Installation and Change Fees==<br /> {{Template:Pricing Links}}<br /> {{Template:Cable Installation and Change Fees}}<br /> <br /> == Organizational ==<br /> {{Template:Pricing Links}}<br /> {{Template:Organizational Cable Pricing}}<br /> <br /> ==Modems==<br /> {{Template:Pricing Links}}<br /> {{Template:Cable Modems for Sale}}<br /> <br /> =Networking Accessories =<br /> {{Template:Pricing Links}}<br /> <br /> The following accessories can be used to optimize your network. Please call [Tel:613-721-1773 613-721-1773] ext. 0 or email [mailto:support@ncf.ca support@ncf.ca] to confirm availability.<br /> {{Template:Home_Networking_Accessories_for_Sale}}<br /> <br /> [[Category:Billing]]<br /> [[Category:Cable]]<br /> [[Category:DSL]]<br /> [[Category:Account & Membership]]</div>

Gc884 https://help.ncf.ca/index.php?title=Pricing&diff=8530 Pricing 2025-11-13T20:37:00Z

<p>Gc884: </p> <hr /> <div> Disclaimer: This page details NCF's current pricing for its products and services. In the case of any pricing discrepancies between this page and another on our website, NCF will honour the pricing specified below. As part of our commitment to transparent pricing, our [[Historical Pricing|historical pricing]] is also available online.<br /> <br /> =Fibre=<br /> {{Template:Pricing Links}}<br /> <br /> ==Residential==<br /> {{Template:Pricing Links}}<br /> {{Template:Residential Fibre Pricing}}<br /> <br /> ==Modems==<br /> {{Template:Pricing Links}}<br /> {{Template:Fibre Modems for Sale}}<br /> <br /> =DSL=<br /> {{Template:Pricing Links}}<br /> <br /> ==Residential==<br /> {{Template:Pricing Links}}<blockquote><big>On February 1, 2021, our Residential DSL and dry line pricing changed. See below for our current rates.</big> </blockquote>{{Template:Residential DSL Pricing}}<br /> <br /> ==Installation and Change Fees==<br /> {{Template:Pricing Links}}{{Template:DSL Installation and Change Fees}}<br /> <br /> ==Organizational==<br /> {{Template:Pricing Links}}<blockquote><big>On February 1, 2021, our Organizational DSL dry line pricing changed. See below for our current rates.</big></blockquote>{{Template:Organizational DSL Pricing}}<br /> <br /> ==Modems==<br /> {{Template:Pricing Links}}{{Template:DSL Modems for Sale}}<br /> <br /> =Cable=<br /> {{Template:Pricing Links}}<br /> <br /> ==Residential==<br /> {{Template:Pricing Links}}<br /> {{Template:Residential Cable Pricing}}<br /> <br /> ==Installation and Change Fees==<br /> {{Template:Pricing Links}}<br /> {{Template:Cable Installation and Change Fees}}<br /> <br /> ==Organizational==<br /> {{Template:Pricing Links}}<br /> {{Template:Organizational Cable Pricing}}<br /> <br /> ==Modems==<br /> {{Template:Pricing Links}}<br /> {{Template:Cable Modems for Sale}}<br /> <br /> =Networking Accessories=<br /> {{Template:Pricing Links}}<br /> <br /> The following accessories can be used to optimize your network. Please call [Tel:613-721-1773 613-721-1773] ext. 0 or email [mailto:support@ncf.ca support@ncf.ca] to confirm availability.<br /> {{Template:Home_Networking_Accessories_for_Sale}}<br /> <br /> [[Category:Billing]]<br /> [[Category:Cable]]<br /> [[Category:DSL]]<br /> [[Category:Account & Membership]]</div>

Gc884 https://help.ncf.ca/index.php?title=Template:Fibre_Modems_for_Sale&diff=8529 Template:Fibre Modems for Sale 2025-11-13T20:30:27Z

<p>Gc884: </p> <hr /> <div>{| class="wikitable"<br /> |+Fibre Modems for Sale<br /> !Modem<br /> !Condition<br /> !WiFi<br /> !Warranty<br /> !Costs<br /> |-<br /> |Ovislink OV978WAX<br /> |New<br /> |Yes, WiFi 6<br /> |1 year<br /> |$ 175.00 + HST<br /> |-<br /> |TP-Link EX921v<br /> |New<br /> |Yes, WiFi 6E<br /> |2 years<br /> |$ 225.00 + HST<br /> |-</div>

Gc884 https://help.ncf.ca/index.php?title=Template:Fibre_Modems_for_Sale&diff=8528 Template:Fibre Modems for Sale 2025-11-13T20:24:11Z

<p>Gc884: Created page with "{| class="wikitable" |+Fibre Modems for Sale !Modem !Condition !WiFi !Warranty !Costs |- |Ovislink OV978WAX |New |Yes, WiFi AX |1 year |$ 175.00 + HST |-"</p> <hr /> <div>{| class="wikitable"<br /> |+Fibre Modems for Sale<br /> !Modem<br /> !Condition<br /> !WiFi<br /> !Warranty<br /> !Costs<br /> |-<br /> |Ovislink OV978WAX<br /> |New<br /> |Yes, WiFi AX<br /> |1 year<br /> |$ 175.00 + HST<br /> |-</div>

Gc884 https://help.ncf.ca/index.php?title=Template:Residential_Fibre_Pricing&diff=8527 Template:Residential Fibre Pricing 2025-11-13T19:05:25Z

<p>Gc884: </p> <hr /> <div>{| class="wikitable"<br /> |+Residential Fibre Monthly Pricing<br /> !Speeds (Up To)<br /> !Usage<br /> !Network<br /> !Price<br /> |-<br /> | colspan="4" |'''Current Plans'''<br /> |-<br /> |Fibre 500/500 Mbps<br /> |Unlimited<br /> |Bell<br /> |$104.95/month + HST<br /> |-<br /> |Fibre 1000/940 Mbps<br /> |Unlimited<br /> |Bell<br /> |$109.95/month + HST<br /> |-<br /> |Fibre 1500/940 Mbps<br /> |Unlimited<br /> |Bell<br /> |$114.95/month + HST<br /> |-<br /> | colspan="6" align="left" |<br /> <br /> '''Notes:'''<br /> <br /> - Optional static IP is $4 + tax per month.<br /> <br /> - [https://www.ncf.ca/ncf/support/wiki/Pricing#Modems Modem]<br /> <br /> - [https://www.ncf.ca/ncf/support/wiki/Pricing#Installation_and_Change_Fees Installation and Change Fees] apply for installations, moves, upgrades, downgrades, reactivations and line changes.<br /> <br /> |}</div>

Gc884 https://help.ncf.ca/index.php?title=Template:Pricing_Links&diff=8526 Template:Pricing Links 2025-11-13T18:52:04Z

<p>Gc884: </p> <hr /> <div>[[#Fibre|'''Fibre''']] | [[#DSL|'''DSL''']] | [[#Residential|Residential]] | [[#Installation and Change Fees|Installation and Change Fees]] | [[#Organizational|Organizational]] | [[#Modems|Modems]] | [[#Cable|'''Cable''']] | [[#Residential_2|Residential]] | [[#Installation and Change Fees_2|Installation and Change Fees]] | [[#Organizational_2|Organizational]] | [[#Modems_2|Modems]] | [[#Networking Accessories|'''Networking Accessories''']]</div>

Gc884 https://help.ncf.ca/index.php?title=Pricing&diff=8525 Pricing 2025-11-13T18:45:58Z

<p>Gc884: </p> <hr /> <div> Disclaimer: This page details NCF's current pricing for its products and services. In the case of any pricing discrepancies between this page and another on our website, NCF will honour the pricing specified below. As part of our commitment to transparent pricing, our [[Historical Pricing|historical pricing]] is also available online.<br /> <br /> =Fibre=<br /> {{Template:Pricing Links}}<br /> <br /> ==Residential==<br /> {{Template:Pricing Links}}<br /> {{Template:Residential Fibre Pricing}}<br /> <br /> =DSL=<br /> {{Template:Pricing Links}}<br /> <br /> ==Residential==<br /> {{Template:Pricing Links}}<blockquote><big>On February 1, 2021, our Residential DSL and dry line pricing changed. See below for our current rates.</big> </blockquote>{{Template:Residential DSL Pricing}}<br /> <br /> ==Installation and Change Fees==<br /> {{Template:Pricing Links}}{{Template:DSL Installation and Change Fees}}<br /> <br /> ==Organizational==<br /> {{Template:Pricing Links}}<blockquote><big>On February 1, 2021, our Organizational DSL dry line pricing changed. See below for our current rates.</big></blockquote>{{Template:Organizational DSL Pricing}}<br /> <br /> ==Modems==<br /> {{Template:Pricing Links}}{{Template:DSL Modems for Sale}}<br /> <br /> =Cable=<br /> {{Template:Pricing Links}}<br /> <br /> ==Residential==<br /> {{Template:Pricing Links}}<br /> {{Template:Residential Cable Pricing}}<br /> <br /> ==Installation and Change Fees==<br /> {{Template:Pricing Links}}<br /> {{Template:Cable Installation and Change Fees}}<br /> <br /> ==Organizational==<br /> {{Template:Pricing Links}}<br /> {{Template:Organizational Cable Pricing}}<br /> <br /> ==Modems==<br /> {{Template:Pricing Links}}<br /> {{Template:Cable Modems for Sale}}<br /> <br /> =Networking Accessories=<br /> {{Template:Pricing Links}}<br /> <br /> The following accessories can be used to optimize your network. Please call [Tel:613-721-1773 613-721-1773] ext. 0 or email [mailto:support@ncf.ca support@ncf.ca] to confirm availability.<br /> {{Template:Home_Networking_Accessories_for_Sale}}<br /> <br /> [[Category:Billing]]<br /> [[Category:Cable]]<br /> [[Category:DSL]]<br /> [[Category:Account & Membership]]</div>

Gc884 https://help.ncf.ca/index.php?title=Category:Modems&diff=8524 Category:Modems 2025-11-13T18:22:34Z

<p>Gc884: </p> <hr /> <div>{{Template:My Support Options}}<div class="ncfrightbox"> </div><br /> <br /> {| class="wikitable"<br /> |+Fibre Modems<br /> !Modem/Device<br /> !Configuration<br /> !Fibre Speeds Supported<sup>2</sup> (in Mbps)<br /> !Wi-Fi<br /> !Ethernet Ports<br /> !Sales History at NCF<sup>4</sup><br /> |-<br /> |OvisLink OV978WAX <br /> |[[Ovislink OV978WAX Fibre|Link]]<br /> |500/500 to 1024/940<br /> |Wi-Fi 6 (802.11ax)<br /> |4 Gigabit ports<br /> 1 SFP Port <br /> |sold from Oct 2025 to present<br /> |-<br /> |TP-Link EX921v<br /> |[[TP-Link EX921v|Link]]<br /> |500/500 to 1500/940<br /> |WiFi 6E<br /> (802.11ax)<br /> |1 2.5G WAN/LAN<br /> 3 Gigabit ports<br /> <br /> 1 SFP Port <br /> |sold from Oct 2025 to present<br /> |-<br /> |TP-Link MC420L<br /> |<br /> |500/500 to 1500/940<br /> |NA<br /> |1 SFP+ Port <br /> 1 1/2.5/5/10Gbps RJ45 port<br /> |sold from Oct 2025 to present<br /> |-<br /> |TP-Link MC220L<br /> |<br /> |500/500 to 1024/940<br /> |NA<br /> |1 Gigabit SFP Port<br /> 1 Gigabit RJ45 port<br /> |sold from Oct 2025 to present<br /> |-<br /> |}<br /> {| class="wikitable"<br /> |+DSL Modems<br /> !Modem<br /> !Configuration<br /> !DSL Type<sup>1</sup><br /> !DSL Speeds Supported<sup>2</sup>(in Mbps)<br /> !Wi-Fi<sup>3</sup><br /> !Ethernet Ports<br /> !Sales History at NCF<sup>4</sup><br /> |-<br /> |OvisLink OV978WAX <br /> |[[Ovislink OV978WAX|Link]]<br /> |Fiber / VDSL<br /> |6/0.8 to 1024/940<br /> |Wi-Fi 6 (802.11ax)<br /> |4 Gigabit ports<br /> |Fall 2025<br /> |-<br /> |OvisLink OV935WV<br /> | [[Ovislink OV935WVA|Link]]<br /> |VDSL<br /> |6/0.8 to 50/10<br /> |Wi-Fi 5 (802.11ac)<br /> |4 Gigabit ports<br /> |sold from Nov 2022 to present<br /> |-<br /> |OvisLink OV804WV<br /> | [[Ovislink OV804WVA|Link]]<br /> | VDSL<br /> |6/0.8 to 50/10<br /> |Wi-Fi 5 (802.11ac)<br /> |4 Gigabit ports<br /> | sold from Nov 2022 to present<br /> |-<br /> |OvisLink OV501GF<br /> |[[Ovislink OV501GF|Link]]<br /> |VDSL<br /> |6/0.8 to 50/10 <br /> |NA <br /> |1 Fast port<br /> |<br /> sold from Nov 2022 to present<br /> |-<br /> |[[SmartRG SR516ac]]<br /> |[[SmartRG SR516ac#Configuration|Link]] <br /> |VDSL<br /> |6/0.8 to 50/10<br /> |Wi-Fi 5 (802.11ac)<br /> |4 Gigabit ports<br /> |sold from Jun 2019 to present<br /> |-<br /> |[[SmartRG SR506n]]<br /> |[[SmartRG SR506n#Configuration|Link]]<br /> |VDSL <br /> |6/0.8 to 50/10<br /> |Wi-Fi 4 (802.11n)<br /> |4 Fast ports<br /> |sold from Aug 2018 to July 2021<br /> |-<br /> |SmartRG SR505n<br /> |[[SmartRG SR505N Configuration|Link]]<br /> |VDSL<br /> |6/0.8 to 50/10<br /> |Wi-Fi 4 (802.11n)<br /> |1 Gigabit, 3 Fast ports<br /> |sold from Sep 2014 to Aug 2018<br /> |-<br /> | TP-Link TD-W9970<br /> |[[TP-Link TD-W9970 Configuration|Link]]<br /> |VDSL<sup>5</sup><br /> |10/7 to 50/10<br /> | Wi-Fi 4 (802.11n)<br /> |4 Fast ports<br /> |sold from Jan 2016 to Oct 2017<br /> |-<br /> |TP-Link TD-W8961ND<br /> |[[TP-Link TD-W8961ND Configuration|Link]]<br /> |ADSL <br /> |6/0.8 to 15/1<br /> | Wi-Fi 4 (802.11n)<br /> |4 Fast ports<br /> | sold from Feb 2016 to Oct 2017<br /> |-<br /> |TP-Link TD-W8951ND<sup>6</sup><br /> |[[TP-Link TD-W8951ND Configuration|Link]]<br /> | ADSL<br /> |6/0.8 to 15/1<br /> |Wi-Fi 4 (802.11n)<br /> |4 Fast ports<br /> |sold from Nov 2012 to Jan 2016<br /> |-<br /> |TP-Link TD-8816<sup>6</sup><br /> | [[TP-Link TD-8816 Configuration|Link]]<br /> |ADSL<br /> |6/0.8 to 15/1<br /> |NA <br /> | 1 Fast port<br /> |sold from Dec 2011 to Oct 2017<br /> |-<br /> |Sagemcom 2864<sup>7</sup><br /> |[[Sagemcom 2864 Configuration|Link]]<br /> | VDSL<br /> |6/0.8 to 50/10<br /> |Wi-Fi 4 (802.11n)<br /> |4 Fast ports<br /> |sold from Nov 2013 to Aug 2014<br /> |-<br /> |TP-Link TD-W8901G<sup>6</sup><br /> |[[TP-Link TD-W8901G Configuration|Link]]<br /> | ADSL<br /> |6/0.8 to 15/1<br /> |Wi-Fi 3 (802.11g) <br /> |4 Fast ports<br /> | sold from Dec 2011 and Oct 2012<br /> |-<br /> |TP-Link TD-W8950ND<sup>6</sup><br /> |[[TP-Link TD-W8950ND Configuration|Link]]<br /> |ADSL<br /> |6/0.8 to 15/1<br /> |Wi-Fi 4 (802.11n)<br /> | 4 Fast ports<br /> |sold from Dec 2011 and Oct 2012<br /> |-<br /> |SpeedTouch ST516<br /> | [[SpeedTouch Configuration|Link]]<br /> |ADSL<br /> |6/0.8 to 15/1<br /> |NA<br /> |Varies<br /> |sold until the fall of 2011<br /> |-<br /> |SpeedTouch ST585<br /> (Thomson TG585)<br /> |[[SpeedTouch Configuration|Link]]<br /> |ADSL<br /> |6/0.8 to 15/1<br /> |Wi-Fi 4 (802.11n) or<br /> Wi-Fi 3 (802.11g)<br /> |4 Fast ports<br /> |sold until the fall of 2011 <br /> |-<br /> |[[Modem Manuals#Bell Home Hub 1000, four ethernet ports, wireless "N" ADSL+VDSL|Bell Home Hub 1000]]<br /> (or Sagemcom FAST4350) <br /> |[[Bell Home Hub 1000 Configuration|Link]] <br /> |VDSL<br /> | 6/0.8 to 50/10<br /> |Wi-Fi 4 (802.11n)<br /> |4 Fast ports<br /> |NA <br /> |-<br /> |[[Modem Manuals#Bell Home Hub 2000, four ethernet ports, wireless "AC" ADSL+VDSL|Bell Home Hub 2000]]<br /> (or Sagemcom FAST5250)<br /> |[[Bell Home Hub 2000 Configuration|Link]]<br /> |VDSL<br /> |6/0.8 to 50/10<br /> |Wi-Fi 5 (802.11ac)<br /> |4 Fast ports<br /> |NA<br /> |-<br /> | colspan="7" |<sup>1</sup> Modem must match DSL Type of selected plan. VDSL modems are backwards compatible with ADSL plans (note: TP-Link TD-W9970<sup>5</sup>).<br /> <sup>2</sup> Subject to geographic and supplier network availability. Plan pricing available at: [[Pricing]] <br /> <br /> <sup>3</sup> Wi-Fi naming nomenclature was simplified and updated in 2018. You're likely to see 802.11 naming on your device.<br /> <br /> <sup>4</sup> Sales history shows modem which NCF sold as new with full manufacturer's warranty (not donated or refurbished modems). <br /> <br /> <sup>5</sup> NCF only recommends using the TP-Link TD-W9970 on VDSL plans due to some performance bugs we discovered. <br /> <br /> <sup>6</sup> Some versions of these TP-Link Models are vulnerable to the [[Misfortune Cookie Vulnerability|Misfortune Cookie]]. Check for the [[Misfortune Cookie Vulnerability]] recommendation for your modem. <br /> <br /> <sup>7</sup> Sagemcom 2864 may reset and need to be reconfigured. See the[[Sagemcom 2864 Configuration#Welcome to Bell Page Problem|Welcome to Bell Page Problem]] if you experience this.<br /> |}<br /> <br /> {| class="wikitable"<br /> |+Cable Modems<br /> !Modem<br /> !Configuration<br /> !DOCSIS Version<sup>1</sup> <br /> !Speeds Supported<sup>2</sup>(in Mbps)<br /> !Wi-Fi<sup>3</sup><br /> !Ethernet Ports <br /> !Sales History at NCF<sup>4</sup><br /> |-<br /> |[[Hitron CODA-4680]]<br /> |[[Hitron CODA-4680#Configuration|Link]]<br /> |3.1<br /> |5/1 to 1024/30<br /> |Wi-Fi 5 (802.11ac)<br /> |<br /> 4 Gigabit ports<br /> |sold from July 2021 to present <br /> |-<br /> |[[Hitron CODA-45]]<br /> <br /> |N/A<br /> |3.1<br /> |5/1 to 1024/30<br /> |N/A<br /> |2 Gigabit ports<br /> |sold from August 2021 to present<br /> |-<br /> |[[Technicolor TC4400]]<br /> |<br /> N/A<br /> |3.1<br /> |5/1 to 1024/30<br /> | N/A<br /> |2 Gigabit ports<br /> | sold from April 2021 to August 2021<br /> |-<br /> |[[SmartRG SR808ac]]<br /> |N/A <br /> |3.0 <br /> | 5/1 to 300/20<br /> |Wi-Fi 5 (802.11ac)<br /> |4 Gigabit ports<br /> |sold from April 2021 to May 2021<br /> |-<br /> <br /> | colspan="7" | <sup>1</sup> DOCSIS 3.1 modems are required for new sign-ups on the Rogers network in Ontario as of June 1, 2021.<br /> <br /> <sup>2</sup> Subject to geographic and supplier network availability. Plan pricing available at: [[Pricing]] <br /> <br /> <sup>3</sup> Wi-Fi naming nomenclature was simplified and updated in 2018. You're likely to see 802.11 naming on your device.<br /> <br /> <sup>4</sup> Sales history shows modem which NCF sold as new with full manufacturer's warranty (not donated or refurbished modems). <br /> <br /> |}<br /> <br /> [[Category:DSL]]<br /> [[Category:Cable]]</div>

Gc884 https://help.ncf.ca/index.php?title=Ovislink_OV978WAX_Routed_Configuration_Fibre&diff=8523 Ovislink OV978WAX Routed Configuration Fibre 2025-11-05T22:42:38Z

<p>Gc884: </p> <hr /> <div><div class="ncfrightbox w-25"> {{Template:Ovislink OV978WAX Fibre}} </div><br /> == with WiFi ==<br /> '''NCF Support''' is available to make configuring your OvisLink modem easier and to help you avoid potential mistakes. Here are simpler configuration options for your OvisLink modem. All settings in your modem not mentioned in these instructions can be ignored. <br /> <br /> # You can request a custom configuration file for your NCF Fibre connection from [Mailto:support@ncf.ca support@ncf.ca].<br /> # Call [Tel:613-721-1773 613-721-1773] x0 to book a Modem Appointment.<br /> <br /> {| class="wikitable"<br /> |+Steps to Configure OvisLink for Routed Operation <br /> !<br /> !Steps <br /> !Menu Navigation<br /> !Parameters <br /> |-<br /> |1<br /> |Log into Modem<br /> |<nowiki>http://192.168.1.1</nowiki> <br /> |Password: '''admin or your Fibre password'''<br /> |-<br /> |2<br /> |WAN Cleanup <br /> |'''Advanced Setup'''<br /> '''→ WAN Service'''<br /> |Remove everything from the '''WAN''' Service Table by clicking the checkbox on the right for each entry, <br /> then click the Remove button<br /> |-<br /> |3<br /> |Enable Fibre<br /> |'''Advanced Setup'''<br /> '''→ Layer2 Interface'''<br /> <br /> '''→ ETH Interface'''<br /> |<br /> * Remove everything from the table by clicking the checkbox on the right, then click the '''Remove''' button<br /> * Click '''Add'''<br /> *Click on the drop-down menu and choose '''eth5/SFP''' as the interface, then click on '''Apply/Save'''<br /> |-<br /> |4<br /> |Configure '''Fibre'''<br /> |'''Advanced Setup'''<br /> '''→ WAN Service'''<br /> |<br /> * Click Add, then select '''eth5/SFP''', then click Next<br /> * On the '''WAN Service Configuration''' page:<br /> ** Select '''PPP''' over Ethernet (PPPoE)<br /> **Change the setting of 802.1P Priority from '''-1''' to '''1'''<br /> ** Change the setting of 802.1Q VLAN from '''-1''' to '''40'''<br /> **Internet Protocol Selection: '''IPv4 & IPv6''' (Dual Stack), then click Next<br /> * On the '''PPP Username and Password''' page:<br /> ** PPPoE username: your Fibre username (format: aa000@ncf.ca)<br /> ** PPPoE password: your Fibre password<br /> ** Check the box to the left for '''Enable NAT and Firewall'''<br /> * Click '''Next''', then on each following page click '''Next''' until it changes to '''Apply/Save'''. Then click '''Apply/Save'''<br /> |-<br /> |5<br /> |UPnP <br /> |'''Advanced Setup'''<br /> '''→ UPnP'''<br /> |Disable '''uPnP'''<br /> |-<br /> |6<br /> |WiFi 5GHz Name <br /> |'''Wireless'''<br /> '''→ 5 GHz Band'''<br /> |'''SSID''' (WiFi Name) to format '''NCF_XXXX,''' where XXXX is the last 4 digits of your modem's serial number<br /> |-<br /> |7<br /> |WiFi 5 GHz Security <br /> |'''Wireless'''<br /> '''→ 5 GHz Band'''<br /> <br /> |<br /> * Network Authentication: '''WPA2-PSK'''<br /> * Password: your Fibre password<br /> * Encryption: '''AES'''<br /> *Band Steering: disabled. Then click '''Apply/Save'''<br /> |-<br /> |8<br /> |WiFi 2.4 GHz Name<br /> |'''Wireless'''<br /> '''→ 2.4 GHz Band'''<br /> |SSID (WiFi Name) to format '''NCF_XXXX,''' where XXXX is the last 4 digits of your modem's serial number<br /> |-<br /> |9<br /> |WiFi 2.4 GHz Security <br /> |'''Wireless'''<br /> '''→ 2.4 GHz Band'''<br /> |<br /> * Network Authentication to '''WPA2-PSK'''<br /> * WPA Passphrase: your Fibre password<br /> * WPA Encryption: '''AES'''<br /> *Band Steering: disabled. Then click '''Apply/Save'''<br /> |-<br /> |10<br /> |Admin Password <br /> |'''Management'''<br /> '''→ Access Controls'''<br /> <br /> '''→ Passwords'''<br /> |<br /> * Username: '''admin'''<br /> <br /> * Old Password: admin (or whatever you set it to)<br /> * New Password: your Fibre password<br /> *Confirm Password: your Fibre password. Then click '''Apply/Save'''<br /> |-<br /> |11<br /> |Remote Access <br /> |'''Management'''<br /> '''→ TR-069 Client'''<br /> |<br /> * Disable '''Inform. Then click Apply/Save'''<br /> |-<br /> |12<br /> |Internet Time <br /> |'''Management'''<br /> '''→ Internet Time'''<br /> |Time settings:<br /> <br /> * Automatically synchronize with Internet time servers: '''Enable'''<br /> * First NTP time server: Selec '''Other''', then in the textbox to the right, put '''time.nrc.ca'''<br /> * Time Zone: '''(GMT - 5:00) Eastern Time.''' Then click '''Apply/Save'''<br /> |-<br /> |13<br /> |Backup Settings <br /> |'''Management'''<br /> '''→ Settings'''<br /> <br /> '''→ Backup'''<br /> |Settings -Backup<br /> <br /> * Click on Backup Settings<br /> |}<br /> <br /> == with separate WiFi Router ==<br /> '''NCF Support''' is available to make configuring your OvisLink modem easier and to help you avoid potential mistakes. Here are simpler configuration options for your OvisLink modem:<br /> <br /> # You can request a custom configuration file for your NCF Fibre connection from [Mailto:support@ncf.ca support@ncf.ca.] You may need an alternate means of accessing the internet to download the configuration file.<br /> # Call [Tel:613-721-1773 613-721-1773] x0 to book a Modem Appointment.<br /> <br /> == Configure your modem for Routed Operation ==<br /> If you have a router, we recommend the following configuration steps: <br /> <br /> # Follow the configuration steps outline for [[Ovislink OV935WVA|Routed Operation with WiFi]] and make the following changes:<br /> #* Under '''Wireless''', Uncheck the '''Enable Wireless''' Option<br /> #* Click '''Apply/Save'''<br /> <br /> == Router configuration ==<br /> 2. On your router, set the Connection Mode or Type to '''Automatic IP, Automatic DHCP or Dynamic IP mode'''<br /> <br /> == See Also ==<br /> {{Template:Back_to_the_Top}}<br /> * [[Modem Configuration|Modem configuration]] - Instructions for all NCF modems</div>

Gc884 https://help.ncf.ca/index.php?title=Changing_Wi-Fi_Channels_on_TP-Link_EX921v_modem&diff=8522 Changing Wi-Fi Channels on TP-Link EX921v modem 2025-10-23T22:08:23Z

<p>Gc884: </p> <hr /> <div><div class="ncfrightbox w-25"> {{Template:TP-Link EX921v}} </div><br /> =Preparation=<br /> Updated: October 2025<br /> <br /> '''1.''' Connect a computer directly to the TP-Link EX-921v by plugging one end of an Ethernet (RJ-45) cable into any port labeled LAN on the modem, and the other end into the Ethernet port on your computer. Alternatively, you can complete the process over Wi-Fi using a mobile phone, tablet, or laptop, if a wired connection is not available.<br /> <br /> '''2.''' Open the browser of your choice and access the modem’s web interface by entering '''http://192.168.0.1''' or '''http://tplinkwifi.net''' into the address bar, then press '''Enter''' or click on '''Go.''' You will be prompted to provide your device's password.<br /> <br /> Note: If NCF has already configured your modem, use your Fibre password.<br /> <br /> '''3.''' In the menu on the left-hand side, click '''Wireless''', then select '''Wireless Settings'''.<br /> <br /> '''4.''' Click Advanced to view parameters for the 2.4 GHz and 5 GHz bands. By default, the channel is set to Auto. You can manually select a specific channel based on which performs best in your area to reduce interference.<br /> <br /> '''5.''' To change the channel for the 6 GHz band, click 6 GHz at the top right of the page, then select the desired channel from the dropdown menu.<br /> <br /> '''6.''' Once you have adjusted your Wi-Fi settings, click '''Save''' at the bottom of the page to apply the new configuration.<br /> <br /> =Images=<br /> {{Template:Back_to_the_Top}}<br /> <gallery mode="slideshow"><br /> File:EX921v WiFi Channels.png|frameless|634x634px|Wi-Fi Channels<br /> </gallery><br /> {{Template:Back_to_the_Top}}<br /> <br /> ==See Also==<br /> {{Template:Back_to_the_Top}}</div>

Gc884 https://help.ncf.ca/index.php?title=Changing_Wi-Fi_Channels_on_TP-Link_EX921v_modem&diff=8521 Changing Wi-Fi Channels on TP-Link EX921v modem 2025-10-23T22:04:21Z

<p>Gc884: Created page with "Updated: October 2025"</p> <hr /> <div>Updated: October 2025</div>

Gc884 https://help.ncf.ca/index.php?title=File:EX921v_WiFi_Channels.png&diff=8520 File:EX921v WiFi Channels.png 2025-10-23T22:00:24Z

<p>Gc884: EX921v Wi-Fi Channels 2.4/5/6GHZ bands</p> <hr /> <div>== Summary ==<br /> EX921v Wi-Fi Channels 2.4/5/6GHZ bands</div>

Gc884 https://help.ncf.ca/index.php?title=Category:Modems&diff=8519 Category:Modems 2025-10-22T19:29:25Z

<p>Gc884: </p> <hr /> <div>{{Template:My Support Options}}<div class="ncfrightbox"> </div><br /> <br /> {| class="wikitable"<br /> |+Fibre Modems<br /> !Modem/Device<br /> !Configuration<br /> !Fibre Speeds Supported<sup>2</sup> (in Mbps)<br /> !Wi-Fi<br /> !Ethernet Ports<br /> !Sales History at NCF<sup>4</sup><br /> |-<br /> |OvisLink OV978WAX <br /> |[[Ovislink OV978WAX Fibre|Link]]<br /> |500/940<br /> |Wi-Fi 6 (802.11ax)<br /> |4 Gigabit ports<br /> 1 SFP Port <br /> |sold from Oct 2025 to present<br /> |-<br /> |TP-Link EX921v<br /> |[[TP-Link EX921v|Link]]<br /> |500/500 to 1500/940<br /> |WiFi 6E<br /> (802.11ax)<br /> |1 2.5G WAN/LAN<br /> 3 Gigabit ports<br /> <br /> 1 SFP Port <br /> |sold from Oct 2025 to present<br /> |-<br /> |TP-Link MC420L<br /> |<br /> |500/500 to 1500/940<br /> |NA<br /> |1 SFP+ Port <br /> 1 1/2.5/5/10Gbps RJ45 port<br /> |sold from Oct 2025 to present<br /> |-<br /> |TP-Link MC220L<br /> |<br /> |500/500<br /> |NA<br /> |1 Gigabit SFP Port<br /> 1 Gigabit RJ45 port<br /> |sold from Oct 2025 to present<br /> |-<br /> |}<br /> {| class="wikitable"<br /> |+DSL Modems<br /> !Modem<br /> !Configuration<br /> !DSL Type<sup>1</sup><br /> !DSL Speeds Supported<sup>2</sup>(in Mbps)<br /> !Wi-Fi<sup>3</sup><br /> !Ethernet Ports<br /> !Sales History at NCF<sup>4</sup><br /> |-<br /> |OvisLink OV978WAX <br /> |[[Ovislink OV978WAX|Link]]<br /> |Fiber / VDSL<br /> |6/0.8 to 1024/940<br /> |Wi-Fi 6 (802.11ax)<br /> |4 Gigabit ports<br /> |Fall 2025<br /> |-<br /> |OvisLink OV935WV<br /> | [[Ovislink OV935WVA|Link]]<br /> |VDSL<br /> |6/0.8 to 50/10<br /> |Wi-Fi 5 (802.11ac)<br /> |4 Gigabit ports<br /> |sold from Nov 2022 to present<br /> |-<br /> |OvisLink OV804WV<br /> | [[Ovislink OV804WVA|Link]]<br /> | VDSL<br /> |6/0.8 to 50/10<br /> |Wi-Fi 5 (802.11ac)<br /> |4 Gigabit ports<br /> | sold from Nov 2022 to present<br /> |-<br /> |OvisLink OV501GF<br /> |[[Ovislink OV501GF|Link]]<br /> |VDSL<br /> |6/0.8 to 50/10 <br /> |NA <br /> |1 Fast port<br /> |<br /> sold from Nov 2022 to present<br /> |-<br /> |[[SmartRG SR516ac]]<br /> |[[SmartRG SR516ac#Configuration|Link]] <br /> |VDSL<br /> |6/0.8 to 50/10<br /> |Wi-Fi 5 (802.11ac)<br /> |4 Gigabit ports<br /> |sold from Jun 2019 to present<br /> |-<br /> |[[SmartRG SR506n]]<br /> |[[SmartRG SR506n#Configuration|Link]]<br /> |VDSL <br /> |6/0.8 to 50/10<br /> |Wi-Fi 4 (802.11n)<br /> |4 Fast ports<br /> |sold from Aug 2018 to July 2021<br /> |-<br /> |SmartRG SR505n<br /> |[[SmartRG SR505N Configuration|Link]]<br /> |VDSL<br /> |6/0.8 to 50/10<br /> |Wi-Fi 4 (802.11n)<br /> |1 Gigabit, 3 Fast ports<br /> |sold from Sep 2014 to Aug 2018<br /> |-<br /> | TP-Link TD-W9970<br /> |[[TP-Link TD-W9970 Configuration|Link]]<br /> |VDSL<sup>5</sup><br /> |10/7 to 50/10<br /> | Wi-Fi 4 (802.11n)<br /> |4 Fast ports<br /> |sold from Jan 2016 to Oct 2017<br /> |-<br /> |TP-Link TD-W8961ND<br /> |[[TP-Link TD-W8961ND Configuration|Link]]<br /> |ADSL <br /> |6/0.8 to 15/1<br /> | Wi-Fi 4 (802.11n)<br /> |4 Fast ports<br /> | sold from Feb 2016 to Oct 2017<br /> |-<br /> |TP-Link TD-W8951ND<sup>6</sup><br /> |[[TP-Link TD-W8951ND Configuration|Link]]<br /> | ADSL<br /> |6/0.8 to 15/1<br /> |Wi-Fi 4 (802.11n)<br /> |4 Fast ports<br /> |sold from Nov 2012 to Jan 2016<br /> |-<br /> |TP-Link TD-8816<sup>6</sup><br /> | [[TP-Link TD-8816 Configuration|Link]]<br /> |ADSL<br /> |6/0.8 to 15/1<br /> |NA <br /> | 1 Fast port<br /> |sold from Dec 2011 to Oct 2017<br /> |-<br /> |Sagemcom 2864<sup>7</sup><br /> |[[Sagemcom 2864 Configuration|Link]]<br /> | VDSL<br /> |6/0.8 to 50/10<br /> |Wi-Fi 4 (802.11n)<br /> |4 Fast ports<br /> |sold from Nov 2013 to Aug 2014<br /> |-<br /> |TP-Link TD-W8901G<sup>6</sup><br /> |[[TP-Link TD-W8901G Configuration|Link]]<br /> | ADSL<br /> |6/0.8 to 15/1<br /> |Wi-Fi 3 (802.11g) <br /> |4 Fast ports<br /> | sold from Dec 2011 and Oct 2012<br /> |-<br /> |TP-Link TD-W8950ND<sup>6</sup><br /> |[[TP-Link TD-W8950ND Configuration|Link]]<br /> |ADSL<br /> |6/0.8 to 15/1<br /> |Wi-Fi 4 (802.11n)<br /> | 4 Fast ports<br /> |sold from Dec 2011 and Oct 2012<br /> |-<br /> |SpeedTouch ST516<br /> | [[SpeedTouch Configuration|Link]]<br /> |ADSL<br /> |6/0.8 to 15/1<br /> |NA<br /> |Varies<br /> |sold until the fall of 2011<br /> |-<br /> |SpeedTouch ST585<br /> (Thomson TG585)<br /> |[[SpeedTouch Configuration|Link]]<br /> |ADSL<br /> |6/0.8 to 15/1<br /> |Wi-Fi 4 (802.11n) or<br /> Wi-Fi 3 (802.11g)<br /> |4 Fast ports<br /> |sold until the fall of 2011 <br /> |-<br /> |[[Modem Manuals#Bell Home Hub 1000, four ethernet ports, wireless "N" ADSL+VDSL|Bell Home Hub 1000]]<br /> (or Sagemcom FAST4350) <br /> |[[Bell Home Hub 1000 Configuration|Link]] <br /> |VDSL<br /> | 6/0.8 to 50/10<br /> |Wi-Fi 4 (802.11n)<br /> |4 Fast ports<br /> |NA <br /> |-<br /> |[[Modem Manuals#Bell Home Hub 2000, four ethernet ports, wireless "AC" ADSL+VDSL|Bell Home Hub 2000]]<br /> (or Sagemcom FAST5250)<br /> |[[Bell Home Hub 2000 Configuration|Link]]<br /> |VDSL<br /> |6/0.8 to 50/10<br /> |Wi-Fi 5 (802.11ac)<br /> |4 Fast ports<br /> |NA<br /> |-<br /> | colspan="7" |<sup>1</sup> Modem must match DSL Type of selected plan. VDSL modems are backwards compatible with ADSL plans (note: TP-Link TD-W9970<sup>5</sup>).<br /> <sup>2</sup> Subject to geographic and supplier network availability. Plan pricing available at: [[Pricing]] <br /> <br /> <sup>3</sup> Wi-Fi naming nomenclature was simplified and updated in 2018. You're likely to see 802.11 naming on your device.<br /> <br /> <sup>4</sup> Sales history shows modem which NCF sold as new with full manufacturer's warranty (not donated or refurbished modems). <br /> <br /> <sup>5</sup> NCF only recommends using the TP-Link TD-W9970 on VDSL plans due to some performance bugs we discovered. <br /> <br /> <sup>6</sup> Some versions of these TP-Link Models are vulnerable to the [[Misfortune Cookie Vulnerability|Misfortune Cookie]]. Check for the [[Misfortune Cookie Vulnerability]] recommendation for your modem. <br /> <br /> <sup>7</sup> Sagemcom 2864 may reset and need to be reconfigured. See the[[Sagemcom 2864 Configuration#Welcome to Bell Page Problem|Welcome to Bell Page Problem]] if you experience this.<br /> |}<br /> <br /> {| class="wikitable"<br /> |+Cable Modems<br /> !Modem<br /> !Configuration<br /> !DOCSIS Version<sup>1</sup> <br /> !Speeds Supported<sup>2</sup>(in Mbps)<br /> !Wi-Fi<sup>3</sup><br /> !Ethernet Ports <br /> !Sales History at NCF<sup>4</sup><br /> |-<br /> |[[Hitron CODA-4680]]<br /> |[[Hitron CODA-4680#Configuration|Link]]<br /> |3.1<br /> |5/1 to 1024/30<br /> |Wi-Fi 5 (802.11ac)<br /> |<br /> 4 Gigabit ports<br /> |sold from July 2021 to present <br /> |-<br /> |[[Hitron CODA-45]]<br /> <br /> |N/A<br /> |3.1<br /> |5/1 to 1024/30<br /> |N/A<br /> |2 Gigabit ports<br /> |sold from August 2021 to present<br /> |-<br /> |[[Technicolor TC4400]]<br /> |<br /> N/A<br /> |3.1<br /> |5/1 to 1024/30<br /> | N/A<br /> |2 Gigabit ports<br /> | sold from April 2021 to August 2021<br /> |-<br /> |[[SmartRG SR808ac]]<br /> |N/A <br /> |3.0 <br /> | 5/1 to 300/20<br /> |Wi-Fi 5 (802.11ac)<br /> |4 Gigabit ports<br /> |sold from April 2021 to May 2021<br /> |-<br /> <br /> | colspan="7" | <sup>1</sup> DOCSIS 3.1 modems are required for new sign-ups on the Rogers network in Ontario as of June 1, 2021.<br /> <br /> <sup>2</sup> Subject to geographic and supplier network availability. Plan pricing available at: [[Pricing]] <br /> <br /> <sup>3</sup> Wi-Fi naming nomenclature was simplified and updated in 2018. You're likely to see 802.11 naming on your device.<br /> <br /> <sup>4</sup> Sales history shows modem which NCF sold as new with full manufacturer's warranty (not donated or refurbished modems). <br /> <br /> |}<br /> <br /> [[Category:DSL]]<br /> [[Category:Cable]]</div>

Gc884 https://help.ncf.ca/index.php?title=Template:TP-Link_EX921v&diff=8518 Template:TP-Link EX921v 2025-10-22T19:12:41Z

<p>Gc884: </p> <hr /> <div><div class="ncfbox ncfboxborder"><br /> <div class="ncfboxtitle ncfcenter">TP Link EX921v</div><br /> <div class="ncfboxcontents"><br /> <div class="ncfcenter"><br /> [[File:TP-Link-EX921v-Front.jpg|border|x120px|]]<br /> </div><br /> <br /> * [[TP-Link EX921v|Home]]<br /> * [[Changing Wi-Fi Channels on TP-Link EX921v modem]]<br /> * [Installation Guide]<br /> </div><br /> </div><br /> [[Category:Modems]]</div>

Gc884 https://help.ncf.ca/index.php?title=Template:TP-Link_EX921v&diff=8517 Template:TP-Link EX921v 2025-10-22T19:11:02Z

<p>Gc884: </p> <hr /> <div><div class="ncfbox ncfboxborder"><br /> <div class="ncfboxtitle ncfcenter">TP Link EX921v</div><br /> <div class="ncfboxcontents"><br /> <div class="ncfcenter"><br /> [[File:TP-Link_EX921v-Front.jpg|border|x120px|]]<br /> </div><br /> <br /> * [[TP-Link EX921v|Home]]<br /> * [[Changing Wi-Fi Channels on TP-Link EX921v modem]]<br /> * [Installation Guide]<br /> </div><br /> </div><br /> [[Category:Modems]]</div>

Gc884 https://help.ncf.ca/index.php?title=TP-Link_EX921v&diff=8516 TP-Link EX921v 2025-10-22T19:10:28Z

<p>Gc884: </p> <hr /> <div><div class="ncfrightbox w-25"> {{Template:TP-Link EX921v}} </div><br /> =Preparation=<br /> Updated: October 2025<br /> <br /> The '''TP-Link EX-921v''' is a VoIP router that integrates '''Wi-Fi 6E''' technology and supports fibre broadband connections through an '''SFP''' (Small Form-factor Pluggable) module. <br /> <br /> =Configuration=<br /> '''If you pick up the device from the NCF office, it should already be configured for your account.''' You can follow our instructions to configure the modem yourself, or contact [mailto:support@ncf.ca support@ncf.ca] if you would like to bring your modem to our office to be configured.<br /> <br /> =Quick Setup=<br /> '''1.''' Plug the power adapter into a wall outlet and then into the back of your EX-921v. A power bar with a surge protector is recommended. Power-up the modem by pressing the ON/OFF button on the back.<br /> <br /> '''2.''' Connect a computer directly to the modem by plugging one end of an Ethernet (RJ-45) cable into any port labeled LAN on the modem, and then connect the other end of the cable to the Ethernet port on your computer.<br /> <br /> '''Note:''' We do not recommend configuring your modem over a Wi-Fi connection. However, if this is your only option, locate the '''default Wi-Fi''' information on the back of your modem and connect your device (such as a mobile phone, tablet, or laptop) to the default SSID, then enter the corresponding Wi-Fi '''password''' or '''PIN''' to proceed with the configuration.<br /> <br /> '''3.''' Open the browser of your choice and access the modem’s web interface by entering '''http://192.168.0.1''' or '''http://tplinkwifi.net''' into the address bar, then press '''Enter''' or click on '''Go.''' You will be prompted to '''create a new password and confirm it''' for security purposes. After saving the new password, the login screen will appear; enter the password you just created and click Login to access the router’s configuration page, where you can proceed with the setup process.<br /> <br /> Note: If NCF has already configured your modem, use your Fibre password.<br /> <br /> '''4.''' At the top, click on the Quick Setup tab, and set the next parameters.<br /> <br /> ==Parameters ==<br /> <br /> '''-Region and Time Zone:'''<br /> <br /> a. Set Region to '''Canada'''<br /> <br /> b. Time Zone to '''(GMT-05:00) Eastern Time (US & Canada); Bogota, Lima'''<br /> <br /> c. Click '''Next'''<br /> <br /> '''-Internet Setup:'''<br /> <br /> a. Operation mode: '''Router mode'''<br /> <br /> b. L2 Interface type: '''SFP WAN'''<br /> <br /> c. VLAN ID: '''Enable'''<br /> <br /> d. VLAN ID: '''40'''<br /> <br /> e. Internet connection type: '''PPPoE'''<br /> <br /> f. Username: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br /> <br /> g. Password: Password: '''••••••••''' (where •••••••• is your NCF Fibre Password)<br /> <br /> h. Click '''Next'''<br /> <br /> '''-Wireless Settings'''<br /> <br /> a. Band Steering: '''Enable'''<br /> <br /> b. SSID: (WiFi Name) to format '''NCF_0000'''<br /> <br /> c. Password: your Fibre password<br /> <br /> d. Wireless Network (6GHz): '''Enable wireless radio'''<br /> <br /> e. SSID: (WiFi Name) to format '''NCF_0000_6G'''<br /> <br /> f. Password: your Fibre password<br /> <br /> g. Click '''Next'''<br /> <br /> For the remaining parameters, simply click '''Next''' on each screen until you reach the end of the Quick Setup Wizard, where you will see the option to click '''Finish''' to complete the configuration process.<br /> <br /> '''Note''': If you are configuring your EX-921v via Wi-Fi, the new SSID you created will appear in the list of available networks. Connect your device to this network using the Wi-Fi password you set during configuration. Once you have confirmed that you have internet access, you may close the browser to complete the setup.<br /> <br /> =Images=<br /> {{Template:Back_to_the_Top}}<br /> <gallery mode="slideshow"><br /> File:EX921v 1Time Zone.png|frameless|634x634px|Quick Setup Step 1<br /> File:EX921v 2Internet Setup.png|frameless|634x634px|Quick Setup Step 2<br /> File:EX921v 3Wireless.png|frameless|634x634px|Quick Setup Step 3<br /> File:EX921v 4Wireless.png|frameless|634x634px|Quick Setup Step 4<br /> File:EX921v 5Update.png|frameless|634x634px|Quick Setup Step 5<br /> File:EX921v 6Summary.png|frameless|634x634px|Quick Setup Step 6<br /> </gallery><br /> <br /> ==See Also==<br /> {{Template:Back_to_the_Top}}</div>

Gc884 https://help.ncf.ca/index.php?title=TP-Link_EX921v&diff=8515 TP-Link EX921v 2025-10-22T18:22:14Z

<p>Gc884: </p> <hr /> <div>=Preparation=<br /> Updated: October 2025<br /> <br /> The '''TP-Link EX-921v''' is a VoIP router that integrates '''Wi-Fi 6E''' technology and supports fibre broadband connections through an '''SFP''' (Small Form-factor Pluggable) module. <br /> <br /> =Configuration=<br /> '''If you pick up the device from the NCF office, it should already be configured for your account.''' You can follow our instructions to configure the modem yourself, or contact [mailto:support@ncf.ca support@ncf.ca] if you would like to bring your modem to our office to be configured.<br /> <br /> =Quick Setup=<br /> '''1.''' Plug the power adapter into a wall outlet and then into the back of your EX-921v. A power bar with a surge protector is recommended. Power-up the modem by pressing the ON/OFF button on the back.<br /> <br /> '''2.''' Connect a computer directly to the modem by plugging one end of an Ethernet (RJ-45) cable into any port labeled LAN on the modem, and then connect the other end of the cable to the Ethernet port on your computer.<br /> <br /> '''Note:''' We do not recommend configuring your modem over a Wi-Fi connection. However, if this is your only option, locate the '''default Wi-Fi''' information on the back of your modem and connect your device (such as a mobile phone, tablet, or laptop) to the default SSID, then enter the corresponding Wi-Fi '''password''' or '''PIN''' to proceed with the configuration.<br /> <br /> '''3.''' Open the browser of your choice and access the modem’s web interface by entering '''http://192.168.0.1''' or '''http://tplinkwifi.net''' into the address bar, then press '''Enter''' or click on '''Go.''' You will be prompted to '''create a new password and confirm it''' for security purposes. After saving the new password, the login screen will appear; enter the password you just created and click Login to access the router’s configuration page, where you can proceed with the setup process.<br /> <br /> Note: If NCF has already configured your modem, use your Fibre password.<br /> <br /> '''4.''' At the top, click on the Quick Setup tab, and set the next parameters.<br /> <br /> ==Parameters ==<br /> <br /> '''-Region and Time Zone:'''<br /> <br /> a. Set Region to '''Canada'''<br /> <br /> b. Time Zone to '''(GMT-05:00) Eastern Time (US & Canada); Bogota, Lima'''<br /> <br /> c. Click '''Next'''<br /> <br /> '''-Internet Setup:'''<br /> <br /> a. Operation mode: '''Router mode'''<br /> <br /> b. L2 Interface type: '''SFP WAN'''<br /> <br /> c. VLAN ID: '''Enable'''<br /> <br /> d. VLAN ID: '''40'''<br /> <br /> e. Internet connection type: '''PPPoE'''<br /> <br /> f. Username: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br /> <br /> g. Password: Password: '''••••••••''' (where •••••••• is your NCF Fibre Password)<br /> <br /> h. Click '''Next'''<br /> <br /> '''-Wireless Settings'''<br /> <br /> a. Band Steering: '''Enable'''<br /> <br /> b. SSID: (WiFi Name) to format '''NCF_0000'''<br /> <br /> c. Password: your Fibre password<br /> <br /> d. Wireless Network (6GHz): '''Enable wireless radio'''<br /> <br /> e. SSID: (WiFi Name) to format '''NCF_0000_6G'''<br /> <br /> f. Password: your Fibre password<br /> <br /> g. Click '''Next'''<br /> <br /> For the remaining parameters, simply click '''Next''' on each screen until you reach the end of the Quick Setup Wizard, where you will see the option to click '''Finish''' to complete the configuration process.<br /> <br /> '''Note''': If you are configuring your EX-921v via Wi-Fi, the new SSID you created will appear in the list of available networks. Connect your device to this network using the Wi-Fi password you set during configuration. Once you have confirmed that you have internet access, you may close the browser to complete the setup.<br /> <br /> =Images=<br /> {{Template:Back_to_the_Top}}<br /> <gallery mode="slideshow"><br /> File:EX921v 1Time Zone.png|frameless|634x634px|Quick Setup Step 1<br /> File:EX921v 2Internet Setup.png|frameless|634x634px|Quick Setup Step 2<br /> File:EX921v 3Wireless.png|frameless|634x634px|Quick Setup Step 3<br /> File:EX921v 4Wireless.png|frameless|634x634px|Quick Setup Step 4<br /> File:EX921v 5Update.png|frameless|634x634px|Quick Setup Step 5<br /> File:EX921v 6Summary.png|frameless|634x634px|Quick Setup Step 6<br /> </gallery><br /> <br /> ==See Also==<br /> {{Template:Back_to_the_Top}}</div>

Gc884 https://help.ncf.ca/index.php?title=TP-Link_EX921v&diff=8514 TP-Link EX921v 2025-10-22T18:13:16Z

<p>Gc884: </p> <hr /> <div>=Preparation=<br /> '''Updated: October 2025'''<br /> <br /> The TP-Link EX-921v is a VoIP router that integrates Wi-Fi 6E technology and supports fibre broadband connections through an SFP (Small Form-factor Pluggable) module. <br /> <br /> =Configuration=<br /> '''If you pick up the device from the NCF office, it should already be configured for your account.''' You can follow our instructions to configure the modem yourself, or contact [mailto:support@ncf.ca support@ncf.ca] if you would like to bring your modem to our office to be configured.<br /> <br /> ==Quick Setup==<br /> '''1.''' Plug the power adapter into a wall outlet and then into the back of your EX-921v. A power bar with a surge protector is recommended. Power-up the modem by pressing the ON/OFF button on the back.<br /> <br /> '''2.''' Connect a computer directly to the modem by plugging one end of an Ethernet (RJ-45) cable into any port labeled LAN on the modem, and then connect the other end of the cable to the Ethernet port on your computer.<br /> <br /> '''Note:''' We do not recommend configuring your modem over a Wi-Fi connection. However, if this is your only option, locate the '''default Wi-Fi''' information on the back of your modem and connect your device (such as a mobile phone, tablet, or laptop) to the default SSID, then enter the corresponding Wi-Fi '''password''' or '''PIN''' to proceed with the configuration.<br /> <br /> '''3.''' Open the browser of your choice and access the modem’s web interface by entering '''[http://192.168.0.1](http://192.168.0.1<nowiki/>)''' or '''[http://tplinkwifi.net](http://tplinkwifi.net<nowiki/>)''' into the address bar, then press '''Enter''' or click on '''Go.''' You will be prompted to '''create a new password and confirm it''' for security purposes. After saving the new password, the login screen will appear; enter the password you just created and click Login to access the router’s configuration page, where you can proceed with the setup process.<br /> <br /> Note: If NCF has already configured your modem, use your Fibre password.<br /> <br /> 4. At the top, click on the Quick Setup tab, and set the next parameters:<br /> <br /> '''Region and Time Zone:'''<br /> <br /> a. Set Region to '''Canada'''<br /> <br /> b. Time Zone to '''(GMT-05:00) Eastern Time (US & Canada); Bogota, Lima'''<br /> <br /> c. Click '''Next'''<br /> <br /> '''Internet Setup:'''<br /> <br /> a. Operation mode: '''Router mode'''<br /> <br /> b. L2 Interface type: '''SFP WAN'''<br /> <br /> c. VLAN ID: '''Enable'''<br /> <br /> d. VLAN ID: '''40'''<br /> <br /> e. Internet connection type: '''PPPoE'''<br /> <br /> f. Username: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br /> <br /> g. Password: Password: '''••••••••''' (where •••••••• is your NCF Fibre Password)<br /> <br /> h. Click '''Next'''<br /> <br /> '''Wireless Settings'''<br /> <br /> a. Band Steering: '''Enable'''<br /> <br /> b. SSID: (WiFi Name) to format '''NCF_0000'''<br /> <br /> c. Password: your Fibre password<br /> <br /> d. Wireless Network (6GHz): '''Enable wireless radio'''<br /> <br /> e. SSID: (WiFi Name) to format '''NCF_0000_6G'''<br /> <br /> f. Password: your Fibre password<br /> <br /> g. Click '''Next'''<br /> <br /> For the remaining parameters, simply click '''Next''' on each screen until you reach the end of the Quick Setup Wizard, where you will see the option to click '''Finish''' to complete the configuration process.<br /> <br /> '''Note''': If you are configuring your EX-921v via Wi-Fi, the new SSID you created will appear in the list of available networks. Connect your device to this network using the Wi-Fi password you set during configuration. Once you have confirmed that you have internet access, you may close the browser to complete the setup.<br /> <br /> =Images=<br /> {{Template:Back_to_the_Top}}<br /> <gallery mode="slideshow"><br /> File:EX921v 1Time Zone.png|frameless|634x634px|Quick Setup Step 1<br /> File:EX921v 2Internet Setup.png|frameless|634x634px|Quick Setup Step 2<br /> File:EX921v 3Wireless.png|frameless|634x634px|Quick Setup Step 3<br /> File:EX921v 4Wireless.png|frameless|634x634px|Quick Setup Step 4<br /> File:EX921v 5Update.png|frameless|634x634px|Quick Setup Step 5<br /> File:EX921v 6Summary.png|frameless|634x634px|Quick Setup Step 6<br /> </gallery><br /> <br /> ==See Also==<br /> {{Template:Back_to_the_Top}}</div>

Gc884 https://help.ncf.ca/index.php?title=TP-Link_EX921v&diff=8513 TP-Link EX921v 2025-10-22T18:05:37Z

<p>Gc884: Created page with "=Preparation= '''Updated: October 2025'''"</p> <hr /> <div>=Preparation=<br /> '''Updated: October 2025'''</div>

Gc884 https://help.ncf.ca/index.php?title=File:EX921v_6Summary.png&diff=8512 File:EX921v 6Summary.png 2025-10-22T17:50:43Z

<p>Gc884: Quick Setup Step 6</p> <hr /> <div>== Summary ==<br /> Quick Setup Step 6</div>

Gc884 https://help.ncf.ca/index.php?title=File:EX921v_5Update.png&diff=8511 File:EX921v 5Update.png 2025-10-22T17:50:04Z

<p>Gc884: Quick Setup Step 5</p> <hr /> <div>== Summary ==<br /> Quick Setup Step 5</div>

Gc884 https://help.ncf.ca/index.php?title=File:EX921v_4Wireless.png&diff=8510 File:EX921v 4Wireless.png 2025-10-22T17:48:28Z

<p>Gc884: Quick Setup Step 4</p> <hr /> <div>== Summary ==<br /> Quick Setup Step 4</div>

Gc884 https://help.ncf.ca/index.php?title=File:EX921v_3Wireless.png&diff=8509 File:EX921v 3Wireless.png 2025-10-22T17:47:06Z

<p>Gc884: Quick Setup Step 3</p> <hr /> <div>== Summary ==<br /> Quick Setup Step 3</div>

Gc884 https://help.ncf.ca/index.php?title=File:EX921v_2Internet_Setup.png&diff=8508 File:EX921v 2Internet Setup.png 2025-10-22T17:46:08Z

<p>Gc884: Quick Setup Step 2</p> <hr /> <div>== Summary ==<br /> Quick Setup Step 2</div>

Gc884 https://help.ncf.ca/index.php?title=File:EX921v_1Time_Zone.png&diff=8507 File:EX921v 1Time Zone.png 2025-10-22T17:44:39Z

<p>Gc884: Quick Setup Step 1</p> <hr /> <div>== Summary ==<br /> Quick Setup Step 1</div>

Gc884 https://help.ncf.ca/index.php?title=Template:Ovislink_OV978WAX_Fibre&diff=8506 Template:Ovislink OV978WAX Fibre 2025-10-17T22:51:59Z

<p>Gc884: </p> <hr /> <div><div class="ncfbox ncfboxborder"><br /> <div class="ncfboxtitle ncfcenter"> Ovislink OV978WAX</div><br /> <div class="ncfboxcontents"><br /> <div class="ncfcenter"><br /> [[File:OV978WAXFront.png|border|x120px|Ovislink Front]] [[File:OV978WAX_BackView.png|border|x120px|Ovislink Back]] [[File:OV978WAX_SideView.png|border|x120px|Ovislink Side]]<br /> </div><br /> * [[Ovislink OV978WAX Fibre|Home]]<br /> * [[Ovislink OV978WAX Config from File|Configuration from File]]<br /> * [[Ovislink OV978WAX Routed Configuration Fibre|Routed Configuration]]<br /> * [[Changing WiFi Channels on Ovislink modems]]<br /> <br /> * [https://help.ncf.ca/images/e/e2/OV978WAX_QID_V4.pdf Installation Guide]<br /> * [https://help.ncf.ca/images/e/ee/OV978VAXDataSheetV2.pdf Data Sheet]<br /> </div><br /> </div><br /> [[Category:Modems]]</div>

Gc884 https://help.ncf.ca/index.php?title=Ovislink_OV978WAX_Routed_Configuration_Fibre&diff=8505 Ovislink OV978WAX Routed Configuration Fibre 2025-10-17T17:28:56Z

<p>Gc884: </p> <hr /> <div><div class="ncfrightbox w-25"> {{Template:Ovislink OV978WAX Fibre}} </div><br /> == with WiFi ==<br /> '''NCF Support''' is available to make configuring your OvisLink modem easier and to help you avoid potential mistakes. Here are simpler configuration options for your OvisLink modem. All settings in your modem not mentioned in these instructions can be ignored. <br /> <br /> # You can request a custom configuration file for your NCF Fibre connection from [Mailto:support@ncf.ca support@ncf.ca].<br /> # Call [Tel:613-721-1773 613-721-1773] x0 to book a Modem Appointment.<br /> <br /> {| class="wikitable"<br /> |+Steps to Configure OvisLink for Routed Operation <br /> !<br /> !Steps <br /> !Menu Navigation<br /> !Parameters <br /> |-<br /> |1<br /> |Log into Modem<br /> |<nowiki>http://192.168.1.1</nowiki> <br /> |Password: '''admin or your Fibre password'''<br /> |-<br /> |2<br /> |WAN Cleanup <br /> |'''Advanced Setup'''<br /> '''→ WAN Service'''<br /> |Remove everything from the '''WAN''' Service Table by clicking the checkbox on the right for each entry, <br /> then click the Remove button<br /> |-<br /> |3<br /> |Enable Fibre<br /> |'''Advanced Setup'''<br /> '''→ Layer2 Interface'''<br /> <br /> '''→ PTM Interface'''<br /> |<br /> * Remove '''ptm0''' from the table by clicking the checkbox on the right, then click the '''Remove''' button<br /> * Click '''Add'''<br /> * DSL Latency: Both checkboxes for '''FAST''' and '''INTERLEAVED''' should be checked<br /> |-<br /> |4<br /> |Configure '''Fibre'''<br /> |'''Advanced Setup'''<br /> '''→ WAN Service'''<br /> |<br /> * Click Add, then select '''ptm0/(4_1_1)''', then click Next<br /> * On the '''WAN Service Configuration''' page:<br /> ** Select PPP over Ethernet (PPPoE)<br /> **Change the setting of 802.1P Priority from '''-1''' to '''1'''<br /> ** Change the setting of 802.1Q VLAN from '''-1''' to '''40'''<br /> **Internet Protocol Selection: IPv4 &I Pv6(Dual Stack), then click Next<br /> * On the '''PPP Username and Password''' page:<br /> ** PPPoE username: your Fibre username (format: aa000@ncf.ca)<br /> ** PPPoE password: your Fibre password<br /> ** Check the box to the left for '''Enable NAT and Firewall'''<br /> * Click '''Next''', then on each following page click '''Next''' until it changes to '''Apply/Save'''. Then click '''Apply/Save'''<br /> |-<br /> |5<br /> |UPnP <br /> |'''Advanced Setup'''<br /> '''→ UPnP'''<br /> |Disable '''uPnP'''<br /> |-<br /> |6<br /> |WiFi 5GHz Name <br /> |'''Wireless'''<br /> '''→ 5 GHz Band'''<br /> |SSID (WiFi Name) to format '''NCF_XXXX,''' where XXXX is the last 4 digits of your modem's serial number<br /> |-<br /> |7<br /> |WiFi 5 GHz Security <br /> |'''Wireless'''<br /> '''→ 5 GHz Band'''<br /> <br /> |<br /> * Network Authentication: '''WPA2-PSK'''<br /> * Password: your Fibre password<br /> * Encryption: '''AES'''<br /> *Band Steering: disabled. Then click '''Apply/Save'''<br /> |-<br /> |8<br /> |WiFi 2.4 GHz Name<br /> |'''Wireless'''<br /> '''→ 2.4 GHz Band'''<br /> |SSID (WiFi Name) to format '''NCF_XXXX,''' where XXXX is the last 4 digits of your modem's serial number<br /> |-<br /> |9<br /> |WiFi 2.4 GHz Security <br /> |'''Wireless'''<br /> '''→ 2.4 GHz Band'''<br /> |<br /> * Network Authentication to '''WPA2-PSK'''<br /> * WPA Passphrase: your Fibre password<br /> * WPA Encryption: '''AES'''<br /> *Band Steering: disabled. Then click '''Apply/Save'''<br /> |-<br /> |10<br /> |Admin Password <br /> |'''Management'''<br /> '''→ Access Controls'''<br /> <br /> '''→ Passwords'''<br /> |<br /> * Username: '''admin'''<br /> <br /> * Old Password: admin (or whatever you set it to)<br /> * New Password: your Fibre password<br /> *Confirm Password: your Fibre password. Then click '''Apply/Save'''<br /> |-<br /> |11<br /> |Remote Access <br /> |'''Management'''<br /> '''→ TR-069 Client'''<br /> |<br /> * Disable '''Inform. Then click Apply/Save'''<br /> |-<br /> |12<br /> |Internet Time <br /> |'''Management'''<br /> '''→ Internet Time'''<br /> |Time settings:<br /> <br /> * Automatically synchronize with Internet time servers: '''Enable'''<br /> * First NTP time server: Selec '''Other''', then in the textbox to the right, put '''time.nrc.ca'''<br /> * Time Zone: '''(GMT - 5:00) Eastern Time.''' Then click '''Apply/Save'''<br /> |-<br /> |13<br /> |Backup Settings <br /> |'''Management'''<br /> '''→ Settings'''<br /> <br /> '''→ Backup'''<br /> |Settings -Backup<br /> <br /> * Click on Backup Settings<br /> |}<br /> <br /> == with separate WiFi Router ==<br /> '''NCF Support''' is available to make configuring your OvisLink modem easier and to help you avoid potential mistakes. Here are simpler configuration options for your OvisLink modem:<br /> <br /> # You can request a custom configuration file for your NCF Fibre connection from [Mailto:support@ncf.ca support@ncf.ca.] You may need an alternate means of accessing the internet to download the configuration file.<br /> # Call [Tel:613-721-1773 613-721-1773] x0 to book a Modem Appointment.<br /> <br /> == Configure your modem for Routed Operation ==<br /> If you have a router, we recommend the following configuration steps: <br /> <br /> # Follow the configuration steps outline for [[Ovislink OV935WVA|Routed Operation with WiFi]] and make the following changes:<br /> #* Under '''Wireless''', Uncheck the '''Enable Wireless''' Option<br /> #* Click '''Apply/Save'''<br /> <br /> == Router configuration ==<br /> 2. On your router, set the Connection Mode or Type to '''Automatic IP, Automatic DHCP or Dynamic IP mode'''<br /> <br /> == See Also ==<br /> {{Template:Back_to_the_Top}}<br /> * [[Modem Configuration|Modem configuration]] - Instructions for all NCF modems</div>

Gc884 https://help.ncf.ca/index.php?title=Template:Ovislink_OV978WAX_Fibre&diff=8504 Template:Ovislink OV978WAX Fibre 2025-10-17T16:59:50Z

<p>Gc884: </p> <hr /> <div><div class="ncfbox ncfboxborder"><br /> <div class="ncfboxtitle ncfcenter"> Ovislink OV978WAX</div><br /> <div class="ncfboxcontents"><br /> <div class="ncfcenter"><br /> [[File:OV978WAXFront.png|border|x120px|Ovislink Front]] [[File:OV978WAX_BackView.png|border|x120px|Ovislink Back]] [[File:OV978WAX_SideView.png|border|x120px|Ovislink Side]]<br /> </div><br /> * [[Ovislink OV978WAX Fibre|Home]]<br /> * [[Ovislink OV978WAX Config from File|Configuration from File]]<br /> * [[Ovislink OV978WAX Routed Configuration Fibre|Routed Configuration]]<br /> * [[Ovislink OV978WAX Bridge Configuration|Bridge Configuration]]<br /> * [[Changing WiFi Channels on Ovislink modems]]<br /> <br /> * [https://help.ncf.ca/images/e/e2/OV978WAX_QID_V4.pdf Installation Guide]<br /> * [https://help.ncf.ca/images/e/ee/OV978VAXDataSheetV2.pdf Data Sheet]<br /> </div><br /> </div><br /> [[Category:Modems]]</div>

Gc884 https://help.ncf.ca/index.php?title=Ovislink_OV978WAX_Routed_Configuration_Fibre&diff=8503 Ovislink OV978WAX Routed Configuration Fibre 2025-10-17T16:58:49Z

<p>Gc884: </p> <hr /> <div><div class="ncfrightbox w-25"> {{Template:Ovislink OV978WAX Fibre}} </div><br /> == with WiFi ==<br /> '''NCF Support''' is available to make configuring your OvisLink modem easier and to help you avoid potential mistakes. Here are simpler configuration options for your OvisLink modem. All settings in your modem not mentioned in these instructions can be ignored. <br /> <br /> # You can request a custom configuration file for your NCF DSL connection from [Mailto:support@ncf.ca support@ncf.ca].<br /> # Call [Tel:613-721-1773 613-721-1773] x0 to book a Modem Appointment.<br /> <br /> {| class="wikitable"<br /> |+Steps to Configure OvisLink for Routed Operation <br /> !<br /> !Steps <br /> !Menu Navigation<br /> !Parameters <br /> |-<br /> |1<br /> |Log into Modem<br /> |<nowiki>http://192.168.1.1</nowiki> <br /> |Password: '''admin or your DSL password'''<br /> |-<br /> |2<br /> |WAN Cleanup <br /> |'''Advanced Setup'''<br /> '''→ WAN Service'''<br /> |Remove everything from the '''WAN''' Service Table by clicking the checkbox on the right for each entry, <br /> then click the Remove button<br /> |-<br /> |3<br /> |Enable ADSL <br /> |'''Advanced Setup'''<br /> '''→ Layer2 Interface'''<br /> <br /> '''→ ATM Interface'''<br /> |<br /> * Remove '''atm0''' from the table by clicking the checkbox on the right, then click the Remove button<br /> * Click '''Add'''<br /> * Edit VPI and VCI. VPI should be 0, VCI should be 35 <br /> * DSL Latency: Both checkboxes for '''FAST''' and '''INTERLEAVED''' should be checked<br /> |-<br /> |4<br /> |Enable VDSL<br /> |'''Advanced Setup'''<br /> '''→ Layer2 Interface'''<br /> <br /> '''→ PTM Interface'''<br /> |<br /> * Remove '''ptm0''' from the table by clicking the checkbox on the right, then click the '''Remove''' button<br /> * Click '''Add'''<br /> * DSL Latency: Both checkboxes for '''FAST''' and '''INTERLEAVED''' should be checked<br /> |-<br /> |6<br /> |Configure '''Fibre''' <br /> |'''Advanced Setup'''<br /> '''→ WAN Service'''<br /> |<br /> * Click Add, then select '''ptm0/(4_1_1)''', then click Next<br /> * On the '''WAN Service Configuration''' page:<br /> ** Select PPP over Ethernet (PPPoE)<br /> **Change the setting of 802.1P Priority from '''-1''' to '''1'''<br /> ** Change the setting of 802.1Q VLAN from '''-1''' to '''40'''<br /> **Internet Protocol Selection: IPv4 &I Pv6(Dual Stack), then click Next<br /> * On the '''PPP Username and Password''' page:<br /> ** PPPoE username: your DSL username (format: aa000@ncf.ca)<br /> ** PPPoE password: your DSL password<br /> ** Check the box to the left for '''Enable NAT and Firewall'''<br /> * Click '''Next''', then on each following page click '''Next''' until it changes to '''Apply/Save'''. Then click '''Apply/Save'''<br /> |-<br /> |7<br /> |UPnP <br /> |'''Advanced Setup'''<br /> '''→ UPnP'''<br /> |Disable '''uPnP'''<br /> |-<br /> |8<br /> |WiFi 5GHz Name <br /> |'''Wireless'''<br /> '''→ 5 GHz Band'''<br /> |SSID (WiFi Name) to format '''NCF_XXXX,''' where XXXX is the last 4 digits of your modem's serial number<br /> |-<br /> |9<br /> |WiFi 5 GHz Security <br /> |'''Wireless'''<br /> '''→ 5 GHz Band'''<br /> <br /> |<br /> * Network Authentication: '''WPA2-PSK'''<br /> * Password: your DSL password<br /> * Encryption: '''AES'''<br /> *Band Steering: disabled. Then click '''Apply/Save'''<br /> |-<br /> |10<br /> |WiFi 2.4 GHz Name<br /> |'''Wireless'''<br /> '''→ 2.4 GHz Band'''<br /> |SSID (WiFi Name) to format '''NCF_XXXX,''' where XXXX is the last 4 digits of your modem's serial number<br /> |-<br /> |11<br /> |WiFi 2.4 GHz Security <br /> |'''Wireless'''<br /> '''→ 2.4 GHz Band'''<br /> |<br /> * Network Authentication to '''WPA2-PSK'''<br /> * WPA Passphrase: your DSL password<br /> * WPA Encryption: '''AES'''<br /> *Band Steering: disabled. Then click '''Apply/Save'''<br /> |-<br /> |12<br /> |Admin Password <br /> |'''Management'''<br /> '''→ Access Controls'''<br /> <br /> '''→ Passwords'''<br /> |<br /> * Username: '''admin'''<br /> <br /> * Old Password: admin (or whatever you set it to)<br /> * New Password: your DSL password<br /> *Confirm Password: your DSL password. Then click '''Apply/Save'''<br /> |-<br /> |13<br /> |Remote Access <br /> |'''Management'''<br /> '''→ TR-069 Client'''<br /> |<br /> * Disable '''Inform. Then click Apply/Save'''<br /> |-<br /> |14<br /> |Internet Time <br /> |'''Management'''<br /> '''→ Internet Time'''<br /> |Time settings:<br /> <br /> * Automatically synchronize with Internet time servers: '''Enable'''<br /> * First NTP time server: Selec '''Other''', then in the textbox to the right, put '''time.nrc.ca'''<br /> * Time Zone: '''(GMT - 5:00) Eastern Time.''' Then click '''Apply/Save'''<br /> |-<br /> |15<br /> |Backup Settings <br /> |'''Management'''<br /> '''→ Settings'''<br /> <br /> '''→ Backup'''<br /> |Settings -Backup<br /> <br /> * Click on Backup Settings<br /> |}<br /> <br /> == with separate WiFi Router ==<br /> '''NCF Support''' is available to make configuring your OvisLink modem easier and to help you avoid potential mistakes. Here are simpler configuration options for your OvisLink modem:<br /> <br /> # You can request a custom configuration file for your NCF DSL connection from [Mailto:support@ncf.ca support@ncf.ca.] You may need an alternate means of accessing the internet to download the configuration file.<br /> # Call [Tel:613-721-1773 613-721-1773] x0 to book a Modem Appointment.<br /> <br /> == Configure your modem for Routed Operation ==<br /> If you have a router, we recommend the following configuration steps: <br /> <br /> # Follow the configuration steps outline for [[Ovislink OV935WVA|Routed Operation with WiFi]] and make the following changes:<br /> #* Under '''Wireless''', Uncheck the '''Enable Wireless''' Option<br /> #* Click '''Apply/Save'''<br /> <br /> == Router configuration ==<br /> 2. On your router, set the Connection Mode or Type to '''Automatic IP, Automatic DHCP or Dynamic IP mode'''<br /> <br /> == See Also ==<br /> {{Template:Back_to_the_Top}}<br /> * [[Modem Configuration|Modem configuration]] - Instructions for all NCF modems</div>

Gc884 https://help.ncf.ca/index.php?title=Ovislink_OV978WAX_Routed_Configuration_Fibre&diff=8502 Ovislink OV978WAX Routed Configuration Fibre 2025-10-17T16:55:13Z

<p>Gc884: </p> <hr /> <div><div class="ncfrightbox w-25"> {{Template:Ovislink OV978WAX Fibre}} </div><br /> == with WiFi ==<br /> '''NCF Support''' is available to make configuring your OvisLink modem easier and to help you avoid potential mistakes. Here are simpler configuration options for your OvisLink modem. All settings in your modem not mentioned in these instructions can be ignored. <br /> <br /> # You can request a custom configuration file for your NCF DSL connection from [Mailto:support@ncf.ca support@ncf.ca].<br /> # Call [Tel:613-721-1773 613-721-1773] x0 to book a Modem Appointment.<br /> <br /> {| class="wikitable"<br /> |+Steps to Configure OvisLink for Routed Operation <br /> !<br /> !Steps <br /> !Menu Navigation<br /> !Parameters <br /> |-<br /> |1<br /> |Log into Modem<br /> |<nowiki>http://192.168.1.1</nowiki> <br /> |Password: '''admin or your DSL password'''<br /> |-<br /> |2<br /> |WAN Cleanup <br /> |'''Advanced Setup'''<br /> '''→ WAN Service'''<br /> |Remove everything from the '''WAN''' Service Table by clicking the checkbox on the right for each entry, <br /> then click the Remove button<br /> |-<br /> |3<br /> |Enable ADSL <br /> |'''Advanced Setup'''<br /> '''→ Layer2 Interface'''<br /> <br /> '''→ ATM Interface'''<br /> |<br /> * Remove '''atm0''' from the table by clicking the checkbox on the right, then click the Remove button<br /> * Click '''Add'''<br /> * Edit VPI and VCI. VPI should be 0, VCI should be 35 <br /> * DSL Latency: Both checkboxes for '''FAST''' and '''INTERLEAVED''' should be checked<br /> |-<br /> |4<br /> |Enable VDSL<br /> |'''Advanced Setup'''<br /> '''→ Layer2 Interface'''<br /> <br /> '''→ PTM Interface'''<br /> |<br /> * Remove '''ptm0''' from the table by clicking the checkbox on the right, then click the '''Remove''' button<br /> * Click '''Add'''<br /> * DSL Latency: Both checkboxes for '''FAST''' and '''INTERLEAVED''' should be checked<br /> |-<br /> |5<br /> |Configure ADSL <br /> |'''Advanced Setup'''<br /> '''→ WAN Service'''<br /> |<br /> * Click Add, then select '''atm0/(4_0_35)''', then click Next<br /> * On the '''WAN Service Configuration''' page, select:<br /> **PPP over Ethernet (PPPoE)<br /> **Internet Protocol Selection: IPv4 &I Pv6(Dual Stack), then click Next<br /> * On the '''PPP Username and Password''' page: <br /> ** PPPoE username: your DSL username (format: aa000@ncf.ca<br /> ** PPPoE password: your DSL password<br /> ** Check the box to the left for '''Enable NAT and Firewall'''<br /> * Click '''Next''', then on each following page click '''Next''' until it changes to '''Apply/Save'''. Then click '''Apply/Save''' <br /> |-<br /> |6<br /> |Configure VDSL <br /> |'''Advanced Setup'''<br /> '''→ WAN Service'''<br /> |<br /> * Click Add, then select '''ptm0/(4_1_1)''', then click Next<br /> * On the '''WAN Service Configuration''' page:<br /> ** Select PPP over Ethernet (PPPoE)<br /> **Change the setting of 802.1P Priority from '''-1''' to '''1'''<br /> ** Change the setting of 802.1Q VLAN from '''-1''' to '''35'''<br /> **Internet Protocol Selection: IPv4 &I Pv6(Dual Stack), then click Next<br /> * On the '''PPP Username and Password''' page:<br /> ** PPPoE username: your DSL username (format: aa000@ncf.ca)<br /> ** PPPoE password: your DSL password<br /> ** Check the box to the left for '''Enable NAT and Firewall'''<br /> * Click '''Next''', then on each following page click '''Next''' until it changes to '''Apply/Save'''. Then click '''Apply/Save''' <br /> |-<br /> |7<br /> |UPnP <br /> |'''Advanced Setup'''<br /> '''→ UPnP'''<br /> |Disable '''uPnP'''<br /> |-<br /> |8<br /> |WiFi 5GHz Name <br /> |'''Wireless'''<br /> '''→ 5 GHz Band'''<br /> |SSID (WiFi Name) to format '''NCF_XXXX,''' where XXXX is the last 4 digits of your modem's serial number<br /> |-<br /> |9<br /> |WiFi 5 GHz Security <br /> |'''Wireless'''<br /> '''→ 5 GHz Band'''<br /> <br /> |<br /> * Network Authentication: '''WPA2-PSK'''<br /> * Password: your DSL password<br /> * Encryption: '''AES'''<br /> *Band Steering: disabled. Then click '''Apply/Save'''<br /> |-<br /> |10<br /> |WiFi 2.4 GHz Name<br /> |'''Wireless'''<br /> '''→ 2.4 GHz Band'''<br /> |SSID (WiFi Name) to format '''NCF_XXXX,''' where XXXX is the last 4 digits of your modem's serial number<br /> |-<br /> |11<br /> |WiFi 2.4 GHz Security <br /> |'''Wireless'''<br /> '''→ 2.4 GHz Band'''<br /> |<br /> * Network Authentication to '''WPA2-PSK'''<br /> * WPA Passphrase: your DSL password<br /> * WPA Encryption: '''AES'''<br /> *Band Steering: disabled. Then click '''Apply/Save'''<br /> |-<br /> |12<br /> |Admin Password <br /> |'''Management'''<br /> '''→ Access Controls'''<br /> <br /> '''→ Passwords'''<br /> |<br /> * Username: '''admin'''<br /> <br /> * Old Password: admin (or whatever you set it to)<br /> * New Password: your DSL password<br /> *Confirm Password: your DSL password. Then click '''Apply/Save'''<br /> |-<br /> |13<br /> |Remote Access <br /> |'''Management'''<br /> '''→ TR-069 Client'''<br /> |<br /> * Disable '''Inform. Then click Apply/Save'''<br /> |-<br /> |14<br /> |Internet Time <br /> |'''Management'''<br /> '''→ Internet Time'''<br /> |Time settings:<br /> <br /> * Automatically synchronize with Internet time servers: '''Enable'''<br /> * First NTP time server: Selec '''Other''', then in the textbox to the right, put '''time.nrc.ca'''<br /> * Time Zone: '''(GMT - 5:00) Eastern Time.''' Then click '''Apply/Save'''<br /> |-<br /> |15<br /> |Backup Settings <br /> |'''Management'''<br /> '''→ Settings'''<br /> <br /> '''→ Backup'''<br /> |Settings -Backup<br /> <br /> * Click on Backup Settings<br /> |}<br /> <br /> == with separate WiFi Router ==<br /> '''NCF Support''' is available to make configuring your OvisLink modem easier and to help you avoid potential mistakes. Here are simpler configuration options for your OvisLink modem:<br /> <br /> # You can request a custom configuration file for your NCF DSL connection from [Mailto:support@ncf.ca support@ncf.ca.] You may need an alternate means of accessing the internet to download the configuration file.<br /> # Call [Tel:613-721-1773 613-721-1773] x0 to book a Modem Appointment.<br /> <br /> == Configure your modem for Routed Operation ==<br /> If you have a router, we recommend the following configuration steps: <br /> <br /> # Follow the configuration steps outline for [[Ovislink OV935WVA|Routed Operation with WiFi]] and make the following changes:<br /> #* Under '''Wireless''', Uncheck the '''Enable Wireless''' Option<br /> #* Click '''Apply/Save'''<br /> <br /> == Router configuration ==<br /> 2. On your router, set the Connection Mode or Type to '''Automatic IP, Automatic DHCP or Dynamic IP mode'''<br /> <br /> == See Also ==<br /> {{Template:Back_to_the_Top}}<br /> * [[Modem Configuration|Modem configuration]] - Instructions for all NCF modems</div>

Gc884 https://help.ncf.ca/index.php?title=Ovislink_OV978WAX_Routed_Configuration_Fibre&diff=8501 Ovislink OV978WAX Routed Configuration Fibre 2025-10-17T16:53:35Z

<p>Gc884: Created page with "The Ovislink"</p> <hr /> <div>The Ovislink</div>

Gc884 https://help.ncf.ca/index.php?title=Template:Ovislink_OV978WAX_Fibre&diff=8500 Template:Ovislink OV978WAX Fibre 2025-10-17T16:51:19Z

<p>Gc884: </p> <hr /> <div><div class="ncfbox ncfboxborder"><br /> <div class="ncfboxtitle ncfcenter"> Ovislink OV978WAX</div><br /> <div class="ncfboxcontents"><br /> <div class="ncfcenter"><br /> [[File:OV978WAXFront.png|border|x120px|Ovislink Front]] [[File:OV978WAX_BackView.png|border|x120px|Ovislink Back]] [[File:OV978WAX_SideView.png|border|x120px|Ovislink Side]]<br /> </div><br /> * [[Ovislink OV978WAX Fibre|Home]]<br /> * [[Ovislink OV978WAX Config from File|Configuration from File]]<br /> * [[Ovislink OV978WAX Routed Configuration|Routed Configuration]]<br /> * [[Ovislink OV978WAX Bridge Configuration|Bridge Configuration]]<br /> * [[Changing WiFi Channels on Ovislink modems]]<br /> <br /> * [https://help.ncf.ca/images/e/e2/OV978WAX_QID_V4.pdf Installation Guide]<br /> * [https://help.ncf.ca/images/e/ee/OV978VAXDataSheetV2.pdf Data Sheet]<br /> </div><br /> </div><br /> [[Category:Modems]]</div>

Gc884 https://help.ncf.ca/index.php?title=Ovislink_OV978WAX_Fibre&diff=8499 Ovislink OV978WAX Fibre 2025-10-17T16:39:20Z

<p>Gc884: </p> <hr /> <div><div class="ncfrightbox w-25"> {{Template:Ovislink OV978WAX Fibre}} </div><br /> =Preparation=<br /> '''Updated: October 2025'''<br /> <br /> The OvisLink OV978WAX is a high-performance modem router supporting ADSL2+, VDSL2, and '''GPON/Active Fiber''' connections with automatic line detection and switching. Built on the '''Wi-Fi 6''' (802.11ax) standard, it delivers enhanced spectral efficiency with throughput capabilities of up to 4.8 Gbps. Security features include WPA3 encryption to help keep your home network safe from online threats.<br /> <br /> Before you start configuring the modem:<br /> <br /> #'''Factory Settings:''' '''If you pick up a modem from the NCF office, it should already be configured for your account.''' These instructions are for configuring the modem from elsewhere or after it is been reset to factory settings. If the modem is not new, we recommend resetting it by '''holding down the reset button with a paper clip for about 10 seconds'''.<br /> We recommend these settings for most NCF members. To learn more about what the settings do and more advanced settings, consult the [[Modem Manuals|manual]].<br /> #'''Ethernet Connection:''' Consult the About your Ovislink OV978WAX modem instruction sheet to learn how to connect the modem. We recommend configuring the modem using a computer connected by an ethernet cable, as opposed to over a wireless connection.<br /> <br /> Configuration<br /> If you pick up a modem from the NCF office, it should already be configured for your account. You can follow our instructions to configure the modem yourself, or contact support@ncf.ca if you would like to bring your modem to our office to be configured.<br /> <br /> ==Methods==<br /> If you have access to email, we can send you a file that will automatically configure your modem with your NCF account credentials and our recommended settings, this is much easier than setting it up manually. To request the file, email support@ncf.ca, and then follow our instructions to complete the configuration.<br /> <br /> Alternatively, you can manually configure the modem by following this instructions, without the need for a config file.<br /> <br /> = Images =<br /> {{Template:Back_to_the_Top}}<br /> <gallery mode="slideshow"><br /> File:OV978WAXFront.png|Ovislink OV978WAX - Front<br /> File:OV978WAX BackView.png|Ovislink OV978WAX - Back<br /> File:OV978WAX SideView.png|Ovislink OV978WAX - Side<br /> </gallery><br /> <br /> =See Also=<br /> {{Template:Back_to_the_Top}}<br /> *[[Modem Configuration]] - Instructions for all NCF modems<br /> <br /> [[Category:Fibre]]<br /> [[Category:Modems]]</div>

Gc884 https://help.ncf.ca/index.php?title=Template:Ovislink_OV978WAX_Fibre&diff=8498 Template:Ovislink OV978WAX Fibre 2025-10-17T16:35:46Z

<p>Gc884: </p> <hr /> <div><div class="ncfbox ncfboxborder"><br /> <div class="ncfboxtitle ncfcenter"> Ovislink OV978WAX</div><br /> <div class="ncfboxcontents"><br /> <div class="ncfcenter"><br /> [[File:OV978WAXFront.png|border|x120px|Ovislink Front]] [[File:OV978WAX_BackView.png|border|x120px|Ovislink Back]] [[File:OV978WAX_SideView.png|border|x120px|Ovislink Side]]<br /> </div><br /> * [[Ovislink OV978WAX|Home]]<br /> * [[Ovislink OV978WAX Config from File|Configuration from File]]<br /> * [[Ovislink OV978WAX Routed Configuration|Routed Configuration]]<br /> * [[Ovislink OV978WAX Bridge Configuration|Bridge Configuration]]<br /> * [[Changing WiFi Channels on Ovislink modems]]<br /> <br /> * [https://help.ncf.ca/images/e/e2/OV978WAX_QID_V4.pdf Installation Guide]<br /> * [https://help.ncf.ca/images/e/ee/OV978VAXDataSheetV2.pdf Data Sheet]<br /> </div><br /> </div><br /> [[Category:Modems]]</div>

Gc884 https://help.ncf.ca/index.php?title=Template:Ovislink_OV978WAX_Fibre&diff=8497 Template:Ovislink OV978WAX Fibre 2025-10-17T16:34:56Z

<p>Gc884: Created page with "The Ovislink"</p> <hr /> <div>The Ovislink</div>

Gc884