Support - User contributions [en]

IPhone

2026-08-18T15:06:25Z

Ge579: Link to Apple Mail if looking to setup on desktop or laptop

These instructions will lead you through setting up Apple Mail for POP/SSL on your mobile device from Apple.

To set up Apple Mail on your desktop or laptop, please see our [[Apple Mail]] help page.

== How to Setup Mail ==

* Open the '''Settings''' app
* Select '''Mail, Contacts, Calendars'''
* Select '''Add account...'''
* Select '''Other'''
* Select '''Add Mail Account'''
* Fill in your name, email address, and [[password]]
* Fill in the same '''Hostname/Username/Password''' for '''''both'' incoming and outgoing''' (even though the text says '''Optional''', you must enter the info, or an error message will tell you that the server doesn't allow relaying!)

* And you're done!
* If you have network access, the phone will verify the account and it will be ready for use immediately.

==Set-up screenshots==
[[File:Iphone_mail_1.png]]
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[[File:Iphone_mail_2.png]]
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[[File:Iphone_mail_3.png]]
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[[File:Iphone_mail_4.png]]
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[[File:Iphone_mail_5.png]]

=== Confirm Mail Settings ===
If you're having trouble, it may be that the initial setup process did not autodetect the correct settings for the mail server. Follow these steps to confirm your mail account is setup correctly.

'''Note: These instructions and screenshots are for iOS8.'''

* Open the '''Settings''' app
* Select '''Mail, Contacts, Calendars'''
* Select the NCF mail account
* Select '''Account ab123@ncf.ca'''
* Confirm that '''Incoming Mail Server''' has the following settings:
Host Name: '''mail.ncf.ca'''
Username: '''ab123''' (eg. your NCF accountID)
Password: (your NCF account password)

* Select '''Advanced'''
* Confirm that '''Incoming Settings''' has the following settings:
Use SSL: '''Yes'''
Authentication: '''Password'''
IMAP Path Prefix: '''/'''
Server Port: '''993'''

* Select '''< Account''' at the top-left to return to the main account settings
* Select '''SMTP mail.ncf.ca>'''
* Select '''mail.ncf.ca''' if there is more than one mail server (this step may not appear for you)
* Confirm the following settings:
Host Name: '''mail.ncf.ca'''
Username: '''ab123''' (eg. your NCF AccountID)
Password: (your NCF account password)
Use SSL: '''Yes'''
Authentication: '''Password'''
Server Port: '''587'''

* Select '''Done''' at the top-right.

[[File:Iphone_mail_confirm_1.png]]
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[[File:Iphone_mail_confirm_2.png]]
 ________________________________________________________________________________________________________________ 
[[File:Iphone_mail_confirm_3.png]]
 ________________________________________________________________________________________________________________ 
[[File:Iphone_mail_confirm_4.png]]
 ________________________________________________________________________________________________________________ 
[[File:Iphone_mail_confirm_5.png]]
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[[File:Iphone_mail_confirm_6.png]]

== How to Setup Addresses (CardDAV) ==

* Open the '''Settings''' app
* Select '''Mail, Contacts, Calendars'''
* Select '''Add account...'''
* Select '''Other'''
* Select '''Add CardDAV Account'''
* Fill in the fields:
Hostname: '''mail.ncf.ca'''
Username: '''ab123''' (eg. fill in your own accountID)
Password: (fill in your NCF account password)
Description: '''NCF Addressbook'''

* And you're done!

All your Zimbra addressbooks will be available on the iPhone.

[[File:Iphone_carddav_1.png]]

== How to Setup Calendaring (CalDAV) ==

* Open the '''Settings''' app
* Select '''Mail, Contacts, Calendars'''
* Select '''Add account...'''
* Select '''Other'''
* Select '''Add CalDAV Account'''
* Fill in the fields:
Hostname: '''mail.ncf.ca'''
Username: '''ab123''' (eg. fill in your own accountID)
Password: (fill in your NCF account password)
Description: '''NCF Calendars'''

* And you're done!

All your Zimbra calendars will be available on the iPhone.

[[File:Iphone_caldav_1.png]]
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[[File:Iphone_caldav_2.png]]

[[Category: Email]]
[[Category: Apple]]

Apple Mail

2026-08-18T14:09:12Z

Ge579: Created initial description of the distinction between IMAP and POP. Minor tweak to the iPhone link to set up Apple Mail on mobile devices.

These instructions will lead you through setting up Apple Mail for POP/SSL on your Apple desktop or laptop devices.

To set up Apple Mail on your mobile device, please see our [[iPhone]] help page.

Before you begin, here are differences between IMAP and POP:

* IMAP: Keeps your emails synced across all your devices
* POP: Downloads your emails to your device and operates like its own storage bin

==How to Configure Apple Mail==
To setup for IMAP instead, simply specify IMAP instead of POP, and use port 993 instead of 995, otherwise the settings are the same.

* From the Mail menu, select Settings (or "Preferences") (or type ⌘+, ). From that window's toolbar, click Accounts, then Account Information (I already have a mail account setup, named myxxx)
* To set up a new mail account, use the settings shown in Screenshot 1 below, substituting your own accountID, password, email address and name.

* Click the Outgoing Mail Server (SMTP) bar, and select Edit SMTP Server list
** Click + to add server information
** Use the settings below on the Screenshot 2
*** Use mail.ncf.ca for the Server Name
*** Use 465 for the Server port
*** Select the User Secure Sockets Layer (SSL) checkbox
*** For authentication, use Password and fill in the User Name field with your accountID (e.g. ab123) and enter your password in the Password field.

* Click OK to save your server settings.
* Click on the Advanced tab, and select the checkbox for Use SSL and select Password authentication as shown on Screenshot 3 below.
* Close the Accounts window and select Save settings.

A note for the security conscious/paranoid: You don't have to store your password in the settings. If you leave the password fields blank, Mail will prompt you to enter your password when it is needed

[[File:AppleMail 01.jpg]]

[[File:AppleMail 02.jpg]]

[[File:AppleMail 03.jpg]]

''Special thanks to NCF member and supporter Dave Gladwin for submitting these instructions.''

[[Category: Email]]
[[Category: Apple]]
[[Category:Computer Help]]

Apple Mail

2026-08-18T06:14:58Z

Ge579: Link to iPhone support

These instructions will lead you through setting up Apple Mail for POP/SSL on your Apple desktop or laptop devices.

For instructions on how to setup your Apple Mail on your i-Phone, please refer to the linked "[[IPhone]]" page.

==How to Configure Apple Mail==
To setup for IMAP instead, simply specify IMAP instead of POP, and use port 993 instead of 995, otherwise the settings are the same.

* From the Mail menu, select Preferences (or type ⌘+, ). From that window's toolbar, click Accounts. then Account Information (I already have a mail account setup, named myxxx)
* To set up a new mail account, use the settings shown in Screenshot 1 below, substituting your own accountID, password, email address and name.

* Click the Outgoing Mail Server (SMTP) bar, and select Edit SMTP Server list
** Click + to add server information
** Use the settings below on the Screenshot 2
*** Use mail.ncf.ca for the Server Name
*** Use 465 for the Server port
*** Select the User Secure Sockets Layer (SSL) checkbox
*** For authentication, use Password and fill in the User Name field with your accountID (e.g. ab123) and enter your password in the Password field.

* Click OK to save your server settings.
* Click on the Advanced tab, and select the checkbox for Use SSL and select Password authentication as shown on Screenshot 3 below.
* Close the Accounts window and select Save settings.

A note for the security conscious/paranoid: You don't have to store your password in the settings. If you leave the password fields blank, Mail will prompt you to enter your password when it is needed

[[File:AppleMail 01.jpg]]

[[File:AppleMail 02.jpg]]

[[File:AppleMail 03.jpg]]

''Special thanks to NCF member and supporter Dave Gladwin for submitting these instructions.''

[[Category: Email]]
[[Category: Apple]]
[[Category:Computer Help]]