https://help.ncf.ca/api.php?action=feedcontributions&user=Ga627&feedformat=atomSupport - User contributions [en]2024-03-28T19:11:41ZUser contributionsMediaWiki 1.36.4https://help.ncf.ca/index.php?title=File:Cable_Order_-_Submit.png&diff=8052File:Cable Order - Submit.png2024-03-20T19:51:11Z<p>Ga627: </p>
<hr />
<div>jjj</div>Ga627https://help.ncf.ca/index.php?title=Hosting_services&diff=8051Hosting services2024-02-16T19:09:35Z<p>Ga627: </p>
<hr />
<div>NCF provides website hosting services for individual NCF members and also for organizations too. Hosting services are available at no charge to all active NCF members.<br />
<br />
==Hosting services available to individual NCF members==<br />
Each member has available:<br />
* web space for static (non-dynamic) web pages (see [[Publishing Web Pages]])<br />
* FTP access and Web File Manager (see [[Publishing Web Pages]])<br />
* web traffic stats (produced by the AWStats package)<br />
* nightly back-up<br />
* email (one account per member), including webmail, POP and IMAP access<br />
<br />
No dynamic page generation is available (eg., no PHP, JSP, MySQL, etc) for member accounts, but these are available for 'organizational' accounts (which can be held by an individual).<br />
<br />
== Hosting services available to organization accounts ==<br />
NCF [http://www.ncf.ca/ncf/support/register.jsp organizational accounts] have available:<br />
* all services available to members (web pages, etc)<br />
* sub-domain hosting (eg., myOrgName.ncf.ca)<br />
* full-domain hosting (eg., myOrgName.ca) (Note that NCF does not offer domain name registration, so it has to be done elsewhere)<br />
* PHP, MySQL<br />
* no scripting support, no shell access<br />
<br />
Organizational email accounts are limited at the moment by old mail server technology. Not much is available beyond simple forwarding.<br />
<br />
Package installation (such as WordPress) may be possible for organizational accounts by special arrangement.<br />
<br />
NCF hopes to expand its hosting services as resources permit.<br />
<br />
The absolute path to your web space is:<br />
/files70/content/hosting/[www.mydomain.ca]/htdocs<br />
<br />
== Hosting Custom Domains with NCF ==<br />
NCF supports custom domains like yourwebsite.ca but does not register such domains. Use the following steps to get a custom domain working with NCF.<br />
<br />
'''Note: This process assumes you already have a working website on an ncf subdomain like yourwebsite.ncf.ca'''<br />
<br />
# Before you can begin hosting a domain with NCF you must first register the domain with a registrar. NCF recommends [https://10dollar.ca/en/register.htm www.10dollar.ca], however any registrar will do.<br />
# You should select the '''I do not require hosting''' at this time option and click on '''Continue Without Hosting'''.<br />
# you must register your domain for use with the NCF nameservers:<br />
#* DNS1 Hostname: dns1.ncf.ca<br />
#* DNS2 Hostname: dns2.ncf.ca<br />
# Email [mailto:support@ncf.ca support@ncf.ca] upon completion of the registration and DNS redirect and our system administrators will complete the process for you.<br />
<br />
==See also==<br />
*[[Dokuwiki on NCF organizational websites]]<br />
*[[Website Statistics]]<br />
<br />
==External links==<br />
*[http://www.kxs.net/support/htaccess_pw.html Generating an encrypted htaccess password]<br />
<br />
[[Category: web space]]</div>Ga627https://help.ncf.ca/index.php?title=Ping&diff=8036Ping2023-12-12T20:33:30Z<p>Ga627: /* Continuous Ping */</p>
<hr />
<div><code>ping</code> is a software utility used to test the reach-ability of hosts. It is available for virtually all operating systems (Windows, MacOS, etc.), including most embedded network software.<br />
<br />
Ping measures the round-trip time for messages sent from the originating host to a destination computer that are echoed back to the source. The name comes from active sonar terminology that sends a pulse of sound and listens for the echo to detect objects under water. The program reports errors, packet loss, and a summary of the results, typically with the minimum, maximum, the mean round-trip times.<br />
<br />
=== Ping Test Instructions ===<br />
<br />
==== Open Command Prompt ====<br />
To run ping tests from a computer, you need to open a command prompt, or terminal, where you can run the tests. Typically, this is a window with a black background and this allows you to type commands and see the results.<br />
<br />
If using Windows, press the Windows key to open the start menu, then type the letters <code>cmd</code>, then press Enter to open a command prompt.<br />
<br />
[[File:Windows_11_open_command_prompt.png|border]]<br />
<br />
[[File:Windows 11 command prompt.png|border]]<br />
<br />
If using Mac, click the Launchpad icon in the Dock, type <code>terminal</code> in the search field, then click Terminal.<br />
<br />
If using Linux, open your launcher menu and type <code>terminal</code> to find a terminal program and open it.<br />
<br />
==== Run a Ping Test ====<br />
To run a ping test, type the word <code>ping</code> followed by a space, and then the address you want to try pinging. For example, type <code>ping google.ca</code> to test if you can reach Google. This should send 4 pings, and show how long each reply took to receive. If your connection is working well, you should see 4 replies and each should have a time less than 30ms.<br />
<br />
[[File:Windows 11 ping google.ca.png|border]]<br />
<br />
==== Ping an IP ====<br />
If you are unable to reach a domain like google.ca, try pinging the IP address 1.1.1.1 (CloudFlare). If you can ping this IP but not domain names, this indicates a problem with resolving domain names, which may be fixed by using a different DNS server (for example, you can set your DNS server to 1.1.1.1 to use CloudFlare's).<br />
<br />
[[File:Windows11-ping-1.1.png|border]]<br />
<br />
==== Ping Gateway ====<br />
The connection between your computer and router/modem can be tested by pinging the gateway. You can find the IP of your gateway in your connection info or by running the <code>ipconfig</code> command. For example, this might be 192.168.1.1 in which case you would ping it by running <code>ping 192.168.1.1</code>. The pings to your gateway should show replies with less than 1ms of latency, otherwise there is a problem with the connection to your router, which could be caused by a weak WiFi signal, for example.<br />
<br />
[[File:Windows11 ping gateway.png|border]]<br />
<br />
==== Continuous Ping ====<br />
The <code>ping</code> command typically runs 4 ping tests at a time. Adding <code>-t</code> to the command will instead run the ping test continuously, which can be useful for tracking down intermittent connection problems.<br />
<br />
This test can be left running and will not use a significant amount of bandwidth or resources on the computer. Then, when you have a connection problem, you can check if these pings are still showing the regular replies or if it shows the interruption. If there is a sudden increase in latency, for example, this is likely caused by buffer-bloat which occurs when a device on the network is uploading a large amount of data. You can try turning off devices or individual apps, and observing the effect on the continuous ping, to track down the offender.<br />
<br />
Here is an example of a continuous ping to CloudFlare (1.1) showing latency spikes going above 100 ms which was caused by performing a large upload. Latency over 100ms will cause noticeable delays in voice calls and lag in online gaming.<br />
<br />
[[File:Windows-11-continuous-ping.png|border]]<br />
<br />
To end the continuous ping test, hold <code>Ctrl</code> and press <code>c</code>, or you can simply close the window.<br />
<br />
==== Ping Mobile App ====<br />
Ping tests can also be run from a smartphone or tablet. Install a free ping app from your app store to easily run ping tests from your phone:<br />
<br />
[https://play.google.com/store/apps/details?id=com.lipinic.ping Ping for Android]<br />
<br />
[https://apps.apple.com/us/app/ping-network-utility/id576773404 Ping for iPhone/iPad (Apple)]<br />
<br />
==== Ping from Router ====<br />
Most modems and routers offer a built-in tool to run ping tests. From the router's web interface, you can look for a ping tool/utility and use this to run tests directly from your router.</div>Ga627https://help.ncf.ca/index.php?title=Ping&diff=8035Ping2023-12-12T18:53:17Z<p>Ga627: </p>
<hr />
<div><code>ping</code> is a software utility used to test the reach-ability of hosts. It is available for virtually all operating systems (Windows, MacOS, etc.), including most embedded network software.<br />
<br />
Ping measures the round-trip time for messages sent from the originating host to a destination computer that are echoed back to the source. The name comes from active sonar terminology that sends a pulse of sound and listens for the echo to detect objects under water. The program reports errors, packet loss, and a summary of the results, typically with the minimum, maximum, the mean round-trip times.<br />
<br />
=== Ping Test Instructions ===<br />
<br />
==== Open Command Prompt ====<br />
To run ping tests from a computer, you need to open a command prompt, or terminal, where you can run the tests. Typically, this is a window with a black background and this allows you to type commands and see the results.<br />
<br />
If using Windows, press the Windows key to open the start menu, then type the letters <code>cmd</code>, then press Enter to open a command prompt.<br />
<br />
[[File:Windows_11_open_command_prompt.png|border]]<br />
<br />
[[File:Windows 11 command prompt.png|border]]<br />
<br />
If using Mac, click the Launchpad icon in the Dock, type <code>terminal</code> in the search field, then click Terminal.<br />
<br />
If using Linux, open your launcher menu and type <code>terminal</code> to find a terminal program and open it.<br />
<br />
==== Run a Ping Test ====<br />
To run a ping test, type the word <code>ping</code> followed by a space, and then the address you want to try pinging. For example, type <code>ping google.ca</code> to test if you can reach Google. This should send 4 pings, and show how long each reply took to receive. If your connection is working well, you should see 4 replies and each should have a time less than 30ms.<br />
<br />
[[File:Windows 11 ping google.ca.png|border]]<br />
<br />
==== Ping an IP ====<br />
If you are unable to reach a domain like google.ca, try pinging the IP address 1.1.1.1 (CloudFlare). If you can ping this IP but not domain names, this indicates a problem with resolving domain names, which may be fixed by using a different DNS server (for example, you can set your DNS server to 1.1.1.1 to use CloudFlare's).<br />
<br />
[[File:Windows11-ping-1.1.png|border]]<br />
<br />
==== Ping Gateway ====<br />
The connection between your computer and router/modem can be tested by pinging the gateway. You can find the IP of your gateway in your connection info or by running the <code>ipconfig</code> command. For example, this might be 192.168.1.1 in which case you would ping it by running <code>ping 192.168.1.1</code>. The pings to your gateway should show replies with less than 1ms of latency, otherwise there is a problem with the connection to your router, which could be caused by a weak WiFi signal, for example.<br />
<br />
[[File:Windows11 ping gateway.png|border]]<br />
<br />
==== Continuous Ping ====<br />
The <code>ping</code> command typically runs 4 ping tests at a time. Adding <code>-t</code> to the command will instead run the ping test continuously, which can be useful for tracking down intermittent connection problems.<br />
<br />
This test can be left running and will not use a significant amount of bandwidth or resources on the computer. Then, when you have a connection problem, you can check if these pings are still showing the regular replies or if it shows the interruption. If there is a sudden increase in latency, for example, this is often be caused by bufferbloat which occurs when a device on the network is uploading a large amount of data. You can try turning off devices or individual apps, and observing the effect on the continuous ping, to track down the offender.<br />
<br />
Here is an example of a continuous ping to CloudFlare (1.1) showing latency spikes going above 100 ms which was caused by performing a large upload. Latency over 100ms will cause noticeable delays in voice calls and lag in online gaming.<br />
<br />
[[File:Windows-11-continuous-ping.png|border]]<br />
<br />
To end the continuous ping test, hold <code>Ctrl</code> and press <code>c</code>, or you can simply close the window.<br />
<br />
==== Ping Mobile App ====<br />
Ping tests can also be run from a smartphone or tablet. Install a free ping app from your app store to easily run ping tests from your phone:<br />
<br />
[https://play.google.com/store/apps/details?id=com.lipinic.ping Ping for Android]<br />
<br />
[https://apps.apple.com/us/app/ping-network-utility/id576773404 Ping for iPhone/iPad (Apple)]<br />
<br />
==== Ping from Router ====<br />
Most modems and routers offer a built-in tool to run ping tests. From the router's web interface, you can look for a ping tool/utility and use this to run tests directly from your router.</div>Ga627https://help.ncf.ca/index.php?title=Ping&diff=8034Ping2023-12-12T18:13:27Z<p>Ga627: /* Continuous Ping */</p>
<hr />
<div><code>ping</code> is a software utility used to test the reach-ability of hosts. It is available for virtually all operating systems, including most embedded network administration software.<br />
<br />
Ping measures the round-trip time for messages sent from the originating host to a destination computer that are echoed back to the source. The name comes from active sonar terminology that sends a pulse of sound and listens for the echo to detect objects under water. The program reports errors, packet loss, and a summary of the results, typically with the minimum, maximum, the mean round-trip times.<br />
<br />
=== Ping Test Instructions ===<br />
<br />
==== Open Command Prompt ====<br />
To run ping tests from a computer, you need to open a command prompt, or terminal, where you can run the tests. Typically, this is a window with a black background and this allows you to type commands and see the results.<br />
<br />
If using Windows, press the Windows key to open the start menu, then type the letters <code>cmd</code>, then press Enter to open a command prompt.<br />
<br />
[[File:Windows_11_open_command_prompt.png|border]]<br />
<br />
[[File:Windows 11 command prompt.png|border]]<br />
<br />
If using Mac, click the Launchpad icon in the Dock, type <code>terminal</code> in the search field, then click Terminal.<br />
<br />
If using Linux, open your launcher menu and type <code>terminal</code> to find a terminal program and open it.<br />
<br />
==== Run a Ping Test ====<br />
To run a ping test, type the word <code>ping</code> followed by a space, and then the address you want to try pinging. For example, type <code>ping google.ca</code> to test if you can reach Google. This should send 4 pings, and show how long each reply took to receive. If your connection is working well, you should see 4 replies and each should have a time less than 30ms.<br />
<br />
[[File:Windows 11 ping google.ca.png|border]]<br />
<br />
==== Ping an IP ====<br />
If you are unable to reach a domain like google.ca, try pinging the IP address 1.1.1.1 (CloudFlare). If you can ping this IP but not domain names, this indicates a problem with resolving domain names, which may be fixed by using a different DNS server (for example, you can set your DNS server to 1.1.1.1 to use CloudFlare's).<br />
<br />
[[File:Windows11-ping-1.1.png|border]]<br />
<br />
==== Ping Gateway ====<br />
The connection between your computer and router/modem can be tested by pinging the gateway. You can find the IP of your gateway in your connection info or by running the <code>ipconfig</code> command. For example, this might be 192.168.1.1 in which case you would ping it by running <code>ping 192.168.1.1</code>. The pings to your gateway should show replies with less than 1ms of latency, otherwise there is a problem with the connection to your router, which could be caused by a weak WiFi signal, for example.<br />
<br />
[[File:Windows11 ping gateway.png|border]]<br />
<br />
==== Continuous Ping ====<br />
The <code>ping</code> command typically runs 4 ping tests at a time. Adding <code>-t</code> to the command will instead run the ping test continuously, which can be useful for tracking down intermittent connection problems.<br />
<br />
This test can be left running and will not use a significant amount of bandwidth or resources on the computer. Then, when you have a connection problem, you can check if these pings are still showing the regular replies or if it shows the interruption. If there is a sudden increase in latency, for example, this is often be caused by bufferbloat which occurs when a device on the network is uploading a large amount of data. You can try turning off devices or individual apps, and observing the effect on the continuous ping, to track down the offender.<br />
<br />
Here is an example of a continuous ping to CloudFlare (1.1) showing latency spikes going above 100 ms which was caused by performing a large upload. Latency over 100ms will cause noticeable delays in voice calls and lag in online gaming.<br />
<br />
[[File:Windows-11-continuous-ping.png|border]]<br />
<br />
To end the continuous ping test, hold <code>Ctrl</code> and press <code>c</code>, or you can simply close the window.<br />
<br />
==== Ping Mobile App ====<br />
Ping tests can also be run from a smartphone or tablet. Install a free ping app from your app store to easily run ping tests from your phone:<br />
<br />
[https://play.google.com/store/apps/details?id=com.lipinic.ping Ping for Android]<br />
<br />
[https://apps.apple.com/us/app/ping-network-utility/id576773404 Ping for iPhone/iPad (Apple)]<br />
<br />
==== Ping from Router ====<br />
Most modems and routers offer a built-in tool to run ping tests. From the router's web interface, you can look for a ping tool/utility and use this to run tests directly from your router.</div>Ga627https://help.ncf.ca/index.php?title=Ping&diff=8033Ping2023-12-12T18:09:06Z<p>Ga627: /* Ping an IP */</p>
<hr />
<div><code>ping</code> is a software utility used to test the reach-ability of hosts. It is available for virtually all operating systems, including most embedded network administration software.<br />
<br />
Ping measures the round-trip time for messages sent from the originating host to a destination computer that are echoed back to the source. The name comes from active sonar terminology that sends a pulse of sound and listens for the echo to detect objects under water. The program reports errors, packet loss, and a summary of the results, typically with the minimum, maximum, the mean round-trip times.<br />
<br />
=== Ping Test Instructions ===<br />
<br />
==== Open Command Prompt ====<br />
To run ping tests from a computer, you need to open a command prompt, or terminal, where you can run the tests. Typically, this is a window with a black background and this allows you to type commands and see the results.<br />
<br />
If using Windows, press the Windows key to open the start menu, then type the letters <code>cmd</code>, then press Enter to open a command prompt.<br />
<br />
[[File:Windows_11_open_command_prompt.png|border]]<br />
<br />
[[File:Windows 11 command prompt.png|border]]<br />
<br />
If using Mac, click the Launchpad icon in the Dock, type <code>terminal</code> in the search field, then click Terminal.<br />
<br />
If using Linux, open your launcher menu and type <code>terminal</code> to find a terminal program and open it.<br />
<br />
==== Run a Ping Test ====<br />
To run a ping test, type the word <code>ping</code> followed by a space, and then the address you want to try pinging. For example, type <code>ping google.ca</code> to test if you can reach Google. This should send 4 pings, and show how long each reply took to receive. If your connection is working well, you should see 4 replies and each should have a time less than 30ms.<br />
<br />
[[File:Windows 11 ping google.ca.png|border]]<br />
<br />
==== Ping an IP ====<br />
If you are unable to reach a domain like google.ca, try pinging the IP address 1.1.1.1 (CloudFlare). If you can ping this IP but not domain names, this indicates a problem with resolving domain names, which may be fixed by using a different DNS server (for example, you can set your DNS server to 1.1.1.1 to use CloudFlare's).<br />
<br />
[[File:Windows11-ping-1.1.png|border]]<br />
<br />
==== Ping Gateway ====<br />
The connection between your computer and router/modem can be tested by pinging the gateway. You can find the IP of your gateway in your connection info or by running the <code>ipconfig</code> command. For example, this might be 192.168.1.1 in which case you would ping it by running <code>ping 192.168.1.1</code>. The pings to your gateway should show replies with less than 1ms of latency, otherwise there is a problem with the connection to your router, which could be caused by a weak WiFi signal, for example.<br />
<br />
[[File:Windows11 ping gateway.png|border]]<br />
<br />
==== Continuous Ping ====<br />
The <code>ping</code> command typically runs 4 ping tests at a time. Adding <code>-t</code> to the command will instead run the ping test continuously, which can be useful for tracking down intermittent connection problems.<br />
<br />
This test can be left running and will not use a significant amount of bandwidth or resources on the computer. Then, when you have a connection problem, you can check if these pings indicate the problem. If there is a sudden increase in latency, this can be caused by bufferbloat which occurs when a device on your network uploading a lot of data. You can try turning off devices or individual apps, and observing the effect on the continuous ping, to track down the offender.<br />
<br />
Here is an example of a continuous ping to CloudFlare (1.1) showing latency spikes going above 100 ms which was caused by performing a large upload. Latency over 100ms will cause noticeable delays in voice calls and what's known as lag in online gaming.<br />
<br />
[[File:Windows-11-continuous-ping.png|border]]<br />
<br />
To end the continuous ping test, hold <code>Ctrl</code> and press <code>c</code>, or you can simply close the window.<br />
<br />
==== Ping Mobile App ====<br />
Ping tests can also be run from a smartphone or tablet. Install a free ping app from your app store to easily run ping tests from your phone:<br />
<br />
[https://play.google.com/store/apps/details?id=com.lipinic.ping Ping for Android]<br />
<br />
[https://apps.apple.com/us/app/ping-network-utility/id576773404 Ping for iPhone/iPad (Apple)]<br />
<br />
==== Ping from Router ====<br />
Most modems and routers offer a built-in tool to run ping tests. From the router's web interface, you can look for a ping tool/utility and use this to run tests directly from your router.</div>Ga627https://help.ncf.ca/index.php?title=File:Windows-11-continuous-ping.png&diff=8032File:Windows-11-continuous-ping.png2023-12-12T17:57:55Z<p>Ga627: </p>
<hr />
<div>Continuous ping showing latency spikes</div>Ga627https://help.ncf.ca/index.php?title=File:Windows_11_continuous_ping.png&diff=8031File:Windows 11 continuous ping.png2023-12-12T17:55:12Z<p>Ga627: </p>
<hr />
<div>Windows 11 continuous ping</div>Ga627https://help.ncf.ca/index.php?title=File:Windows11_ping_gateway.png&diff=8030File:Windows11 ping gateway.png2023-12-12T17:49:07Z<p>Ga627: </p>
<hr />
<div>Windows11 ping gateway</div>Ga627https://help.ncf.ca/index.php?title=File:Windows11-ping-1.1.png&diff=8029File:Windows11-ping-1.1.png2023-12-12T17:44:22Z<p>Ga627: </p>
<hr />
<div>Ping CloudFlare (1.1)</div>Ga627https://help.ncf.ca/index.php?title=Ping&diff=8028Ping2023-12-12T17:42:01Z<p>Ga627: /* Run a Ping Test */</p>
<hr />
<div><code>ping</code> is a software utility used to test the reach-ability of hosts. It is available for virtually all operating systems, including most embedded network administration software.<br />
<br />
Ping measures the round-trip time for messages sent from the originating host to a destination computer that are echoed back to the source. The name comes from active sonar terminology that sends a pulse of sound and listens for the echo to detect objects under water. The program reports errors, packet loss, and a summary of the results, typically with the minimum, maximum, the mean round-trip times.<br />
<br />
=== Ping Test Instructions ===<br />
<br />
==== Open Command Prompt ====<br />
To run ping tests from a computer, you need to open a command prompt, or terminal, where you can run the tests. Typically, this is a window with a black background and this allows you to type commands and see the results.<br />
<br />
If using Windows, press the Windows key to open the start menu, then type the letters <code>cmd</code>, then press Enter to open a command prompt.<br />
<br />
[[File:Windows_11_open_command_prompt.png|border]]<br />
<br />
[[File:Windows 11 command prompt.png|border]]<br />
<br />
If using Mac, click the Launchpad icon in the Dock, type <code>terminal</code> in the search field, then click Terminal.<br />
<br />
If using Linux, open your launcher menu and type <code>terminal</code> to find a terminal program and open it.<br />
<br />
==== Run a Ping Test ====<br />
To run a ping test, type the word <code>ping</code> followed by a space, and then the address you want to try pinging. For example, type <code>ping google.ca</code> to test if you can reach Google. This should send 4 pings, and show how long each reply took to receive. If your connection is working well, you should see 4 replies and each should have a time less than 30 ms.<br />
<br />
[[File:Windows 11 ping google.ca.png|border]]<br />
<br />
==== Ping an IP ====<br />
If you are unable to reach a domain like google.ca, try pinging the IP address 1.1.1.1 (CloudFlare). If you can ping this IP but not domain names, this indicates a problem with resolving domain names, which may be fixed by using a different DNS server (for example, you can set your DNS server to 1.1.1.1 to use CloudFlare's).<br />
<br />
==== Ping Gateway ====<br />
The connection between your computer and router/modem can be tested by pinging the gateway. You can find the IP of your gateway in your connection info, for example it could be 192.168.1.1 in which case you would ping it by running <code>ping 192.168.1.1</code>. The pings to your gateway should show replies with less than 1 ms of latency, otherwise there is a problem with the connection to your router, which could be caused by a weak WiFi signal, for example.<br />
<br />
==== Continuous Ping ====<br />
The <code>ping</code> command typically runs 4 ping tests at a time. Adding <code>-t</code> to the command will instead run the ping test continuously, which can be useful for tracking down intermittent connection problems.<br />
<br />
This test can be left running and will not use a significant amount of bandwidth or resources on the computer. Then, when you have a connection problem, you can check if these pings indicate the problem. If there is a sudden increase in latency, this can be caused by bufferbloat which occurs when a device on your network uploading a lot of data. You can try turning off devices or individual apps, and observing the effect on the continuous ping, to track down the offender.<br />
<br />
==== Ping App ====<br />
Ping tests can also be run from a smartphone or tablet. Install a free ping app from your app store to easily run ping tests from your phone:<br />
<br />
[https://play.google.com/store/apps/details?id=com.lipinic.ping Ping for Android]<br />
<br />
[https://apps.apple.com/us/app/ping-network-utility/id576773404 Ping for iPhone/iPad (Apple)] )</div>Ga627https://help.ncf.ca/index.php?title=File:Windows_11_ping_google.ca.png&diff=8027File:Windows 11 ping google.ca.png2023-12-12T17:41:28Z<p>Ga627: </p>
<hr />
<div>Example of ping to google.ca</div>Ga627https://help.ncf.ca/index.php?title=Ping&diff=8026Ping2023-12-12T17:40:13Z<p>Ga627: /* Open Command Prompt */</p>
<hr />
<div><code>ping</code> is a software utility used to test the reach-ability of hosts. It is available for virtually all operating systems, including most embedded network administration software.<br />
<br />
Ping measures the round-trip time for messages sent from the originating host to a destination computer that are echoed back to the source. The name comes from active sonar terminology that sends a pulse of sound and listens for the echo to detect objects under water. The program reports errors, packet loss, and a summary of the results, typically with the minimum, maximum, the mean round-trip times.<br />
<br />
=== Ping Test Instructions ===<br />
<br />
==== Open Command Prompt ====<br />
To run ping tests from a computer, you need to open a command prompt, or terminal, where you can run the tests. Typically, this is a window with a black background and this allows you to type commands and see the results.<br />
<br />
If using Windows, press the Windows key to open the start menu, then type the letters <code>cmd</code>, then press Enter to open a command prompt.<br />
<br />
[[File:Windows_11_open_command_prompt.png]][[File:Windows 11 command prompt.png]]<br />
<br />
If using Mac, click the Launchpad icon in the Dock, type <code>terminal</code> in the search field, then click Terminal.<br />
<br />
If using Linux, open your launcher menu and type <code>terminal</code> to find a terminal program and open it.<br />
<br />
==== Run a Ping Test ====<br />
To run a ping test, type the word <code>ping</code> followed by a space, and then the address you want to try pinging. For example, type <code>ping google.ca</code> to test if you can reach Google. This should send 4 pings, and show how long each reply took to receive. If your connection is working well, you should see 4 replies and each should have a time less than 30 ms.<br />
<br />
==== Ping an IP ====<br />
If you are unable to reach a domain like google.ca, try pinging the IP address 1.1.1.1 (CloudFlare). If you can ping this IP but not domain names, this indicates a problem with resolving domain names, which may be fixed by using a different DNS server (for example, you can set your DNS server to 1.1.1.1 to use CloudFlare's).<br />
<br />
==== Ping Gateway ====<br />
The connection between your computer and router/modem can be tested by pinging the gateway. You can find the IP of your gateway in your connection info, for example it could be 192.168.1.1 in which case you would ping it by running <code>ping 192.168.1.1</code>. The pings to your gateway should show replies with less than 1 ms of latency, otherwise there is a problem with the connection to your router, which could be caused by a weak WiFi signal, for example.<br />
<br />
==== Continuous Ping ====<br />
The <code>ping</code> command typically runs 4 ping tests at a time. Adding <code>-t</code> to the command will instead run the ping test continuously, which can be useful for tracking down intermittent connection problems.<br />
<br />
This test can be left running and will not use a significant amount of bandwidth or resources on the computer. Then, when you have a connection problem, you can check if these pings indicate the problem. If there is a sudden increase in latency, this can be caused by bufferbloat which occurs when a device on your network uploading a lot of data. You can try turning off devices or individual apps, and observing the effect on the continuous ping, to track down the offender.<br />
<br />
==== Ping App ====<br />
Ping tests can also be run from a smartphone or tablet. Install a free ping app from your app store to easily run ping tests from your phone:<br />
<br />
[https://play.google.com/store/apps/details?id=com.lipinic.ping Ping for Android]<br />
<br />
[https://apps.apple.com/us/app/ping-network-utility/id576773404 Ping for iPhone/iPad (Apple)] )</div>Ga627https://help.ncf.ca/index.php?title=File:Windows_11_command_prompt.png&diff=8025File:Windows 11 command prompt.png2023-12-12T17:38:01Z<p>Ga627: </p>
<hr />
<div>Windows 11 command prompt</div>Ga627https://help.ncf.ca/index.php?title=Ping&diff=8024Ping2023-12-12T17:35:52Z<p>Ga627: /* Open Command Prompt */</p>
<hr />
<div><code>ping</code> is a software utility used to test the reach-ability of hosts. It is available for virtually all operating systems, including most embedded network administration software.<br />
<br />
Ping measures the round-trip time for messages sent from the originating host to a destination computer that are echoed back to the source. The name comes from active sonar terminology that sends a pulse of sound and listens for the echo to detect objects under water. The program reports errors, packet loss, and a summary of the results, typically with the minimum, maximum, the mean round-trip times.<br />
<br />
=== Ping Test Instructions ===<br />
<br />
==== Open Command Prompt ====<br />
To run ping tests from a computer, you need to open a command prompt, or terminal, where you can run the tests. Typically, this is a window with a black background and this allows you to type commands and see the results.<br />
<br />
[[File:Windows 11 open command prompt.png|thumb]]<br />
If using Windows, press the Windows key to open the start menu, then type the letters <code>cmd</code> and press Enter to open a command prompt.<br />
<br />
On Mac, click the Launchpad icon in the Dock, type <code>terminal</code> in the search field, then click Terminal.<br />
<br />
On Linux, open the launcher menu and type <code>terminal</code> to find a terminal program and open it.<br />
<br />
==== Run a Ping Test ====<br />
To run a ping test, type the word <code>ping</code> followed by a space, and then the address you want to try pinging. For example, type <code>ping google.ca</code> to test if you can reach Google. This should send 4 pings, and show how long each reply took to receive. If your connection is working well, you should see 4 replies and each should have a time less than 30 ms.<br />
<br />
==== Ping an IP ====<br />
If you are unable to reach a domain like google.ca, try pinging the IP address 1.1.1.1 (CloudFlare). If you can ping this IP but not domain names, this indicates a problem with resolving domain names, which may be fixed by using a different DNS server (for example, you can set your DNS server to 1.1.1.1 to use CloudFlare's).<br />
<br />
==== Ping Gateway ====<br />
The connection between your computer and router/modem can be tested by pinging the gateway. You can find the IP of your gateway in your connection info, for example it could be 192.168.1.1 in which case you would ping it by running <code>ping 192.168.1.1</code>. The pings to your gateway should show replies with less than 1 ms of latency, otherwise there is a problem with the connection to your router, which could be caused by a weak WiFi signal, for example.<br />
<br />
==== Continuous Ping ====<br />
The <code>ping</code> command typically runs 4 ping tests at a time. Adding <code>-t</code> to the command will instead run the ping test continuously, which can be useful for tracking down intermittent connection problems.<br />
<br />
This test can be left running and will not use a significant amount of bandwidth or resources on the computer. Then, when you have a connection problem, you can check if these pings indicate the problem. If there is a sudden increase in latency, this can be caused by bufferbloat which occurs when a device on your network uploading a lot of data. You can try turning off devices or individual apps, and observing the effect on the continuous ping, to track down the offender.<br />
<br />
==== Ping App ====<br />
Ping tests can also be run from a smartphone or tablet. Install a free ping app from your app store to easily run ping tests from your phone:<br />
<br />
[https://play.google.com/store/apps/details?id=com.lipinic.ping Ping for Android]<br />
<br />
[https://apps.apple.com/us/app/ping-network-utility/id576773404 Ping for iPhone/iPad (Apple)] )</div>Ga627https://help.ncf.ca/index.php?title=Ping&diff=8023Ping2023-12-12T17:35:30Z<p>Ga627: /* Open Command Prompt */</p>
<hr />
<div><code>ping</code> is a software utility used to test the reach-ability of hosts. It is available for virtually all operating systems, including most embedded network administration software.<br />
<br />
Ping measures the round-trip time for messages sent from the originating host to a destination computer that are echoed back to the source. The name comes from active sonar terminology that sends a pulse of sound and listens for the echo to detect objects under water. The program reports errors, packet loss, and a summary of the results, typically with the minimum, maximum, the mean round-trip times.<br />
<br />
=== Ping Test Instructions ===<br />
<br />
==== Open Command Prompt ====<br />
To run ping tests from a computer, you need to open a command prompt, or terminal, where you can run the tests. Typically, this is a window with a black background and this allows you to type commands and see the results.<br />
<br />
If using Windows, press the Windows key to open the start menu, then type the letters <code>cmd</code> and press Enter to open a command prompt.<br />
[[File:Windows 11 open command prompt.png|thumb]]<br />
<br />
On Mac, click the Launchpad icon in the Dock, type <code>terminal</code> in the search field, then click Terminal.<br />
<br />
On Linux, open the launcher menu and type <code>terminal</code> to find a terminal program and open it.<br />
<br />
==== Run a Ping Test ====<br />
To run a ping test, type the word <code>ping</code> followed by a space, and then the address you want to try pinging. For example, type <code>ping google.ca</code> to test if you can reach Google. This should send 4 pings, and show how long each reply took to receive. If your connection is working well, you should see 4 replies and each should have a time less than 30 ms.<br />
<br />
==== Ping an IP ====<br />
If you are unable to reach a domain like google.ca, try pinging the IP address 1.1.1.1 (CloudFlare). If you can ping this IP but not domain names, this indicates a problem with resolving domain names, which may be fixed by using a different DNS server (for example, you can set your DNS server to 1.1.1.1 to use CloudFlare's).<br />
<br />
==== Ping Gateway ====<br />
The connection between your computer and router/modem can be tested by pinging the gateway. You can find the IP of your gateway in your connection info, for example it could be 192.168.1.1 in which case you would ping it by running <code>ping 192.168.1.1</code>. The pings to your gateway should show replies with less than 1 ms of latency, otherwise there is a problem with the connection to your router, which could be caused by a weak WiFi signal, for example.<br />
<br />
==== Continuous Ping ====<br />
The <code>ping</code> command typically runs 4 ping tests at a time. Adding <code>-t</code> to the command will instead run the ping test continuously, which can be useful for tracking down intermittent connection problems.<br />
<br />
This test can be left running and will not use a significant amount of bandwidth or resources on the computer. Then, when you have a connection problem, you can check if these pings indicate the problem. If there is a sudden increase in latency, this can be caused by bufferbloat which occurs when a device on your network uploading a lot of data. You can try turning off devices or individual apps, and observing the effect on the continuous ping, to track down the offender.<br />
<br />
==== Ping App ====<br />
Ping tests can also be run from a smartphone or tablet. Install a free ping app from your app store to easily run ping tests from your phone:<br />
<br />
[https://play.google.com/store/apps/details?id=com.lipinic.ping Ping for Android]<br />
<br />
[https://apps.apple.com/us/app/ping-network-utility/id576773404 Ping for iPhone/iPad (Apple)] )</div>Ga627https://help.ncf.ca/index.php?title=File:Windows_11_open_command_prompt.png&diff=8022File:Windows 11 open command prompt.png2023-12-12T17:35:07Z<p>Ga627: </p>
<hr />
<div>Opening a command prompt on Windows 11</div>Ga627https://help.ncf.ca/index.php?title=Ping&diff=8021Ping2023-12-12T17:28:53Z<p>Ga627: /* Ping an IP */</p>
<hr />
<div><code>ping</code> is a software utility used to test the reach-ability of hosts. It is available for virtually all operating systems, including most embedded network administration software.<br />
<br />
Ping measures the round-trip time for messages sent from the originating host to a destination computer that are echoed back to the source. The name comes from active sonar terminology that sends a pulse of sound and listens for the echo to detect objects under water. The program reports errors, packet loss, and a summary of the results, typically with the minimum, maximum, the mean round-trip times.<br />
<br />
=== Ping Test Instructions ===<br />
<br />
==== Open Command Prompt ====<br />
To run ping tests from a computer, you need to open a command prompt, or terminal, where you can run the tests. Typically, this is a window with a black background and this allows you to type commands and see the results.<br />
<br />
If using Windows, hold the windows key and press <code>r</code> to open the "run" window, then type <code>cmd</code> and press Enter to open a command prompt.<br />
<br />
On Mac, click the Launchpad icon in the Dock, type <code>terminal</code> in the search field, then click Terminal.<br />
<br />
On Linux, open the launcher menu and type <code>terminal</code> to find a terminal program and open it.<br />
<br />
==== Run a Ping Test ====<br />
To run a ping test, type the word <code>ping</code> followed by a space, and then the address you want to try pinging. For example, type <code>ping google.ca</code> to test if you can reach Google. This should send 4 pings, and show how long each reply took to receive. If your connection is working well, you should see 4 replies and each should have a time less than 30 ms.<br />
<br />
==== Ping an IP ====<br />
If you are unable to reach a domain like google.ca, try pinging the IP address 1.1.1.1 (CloudFlare). If you can ping this IP but not domain names, this indicates a problem with resolving domain names, which may be fixed by using a different DNS server (for example, you can set your DNS server to 1.1.1.1 to use CloudFlare's).<br />
<br />
==== Ping Gateway ====<br />
The connection between your computer and router/modem can be tested by pinging the gateway. You can find the IP of your gateway in your connection info, for example it could be 192.168.1.1 in which case you would ping it by running <code>ping 192.168.1.1</code>. The pings to your gateway should show replies with less than 1 ms of latency, otherwise there is a problem with the connection to your router, which could be caused by a weak WiFi signal, for example.<br />
<br />
==== Continuous Ping ====<br />
The <code>ping</code> command typically runs 4 ping tests at a time. Adding <code>-t</code> to the command will instead run the ping test continuously, which can be useful for tracking down intermittent connection problems.<br />
<br />
This test can be left running and will not use a significant amount of bandwidth or resources on the computer. Then, when you have a connection problem, you can check if these pings indicate the problem. If there is a sudden increase in latency, this can be caused by bufferbloat which occurs when a device on your network uploading a lot of data. You can try turning off devices or individual apps, and observing the effect on the continuous ping, to track down the offender.<br />
<br />
==== Ping App ====<br />
Ping tests can also be run from a smartphone or tablet. Install a free ping app from your app store to easily run ping tests from your phone:<br />
<br />
[https://play.google.com/store/apps/details?id=com.lipinic.ping Ping for Android]<br />
<br />
[https://apps.apple.com/us/app/ping-network-utility/id576773404 Ping for iPhone/iPad (Apple)] )</div>Ga627https://help.ncf.ca/index.php?title=Ping&diff=8020Ping2023-12-12T17:26:11Z<p>Ga627: /* Ping App */</p>
<hr />
<div><code>ping</code> is a software utility used to test the reach-ability of hosts. It is available for virtually all operating systems, including most embedded network administration software.<br />
<br />
Ping measures the round-trip time for messages sent from the originating host to a destination computer that are echoed back to the source. The name comes from active sonar terminology that sends a pulse of sound and listens for the echo to detect objects under water. The program reports errors, packet loss, and a summary of the results, typically with the minimum, maximum, the mean round-trip times.<br />
<br />
=== Ping Test Instructions ===<br />
<br />
==== Open Command Prompt ====<br />
To run ping tests from a computer, you need to open a command prompt, or terminal, where you can run the tests. Typically, this is a window with a black background and this allows you to type commands and see the results.<br />
<br />
If using Windows, hold the windows key and press <code>r</code> to open the "run" window, then type <code>cmd</code> and press Enter to open a command prompt.<br />
<br />
On Mac, click the Launchpad icon in the Dock, type <code>terminal</code> in the search field, then click Terminal.<br />
<br />
On Linux, open the launcher menu and type <code>terminal</code> to find a terminal program and open it.<br />
<br />
==== Run a Ping Test ====<br />
To run a ping test, type the word <code>ping</code> followed by a space, and then the address you want to try pinging. For example, type <code>ping google.ca</code> to test if you can reach Google. This should send 4 pings, and show how long each reply took to receive. If your connection is working well, you should see 4 replies and each should have a time less than 30 ms.<br />
<br />
==== Ping an IP ====<br />
If you are unable to reach a domain like google.ca, try pinging an IP address such as 1.1.1.1 (CloudFlare). If you can ping the IP but not domain names, this indicates a problem with resolving domain names, which may be fixed by using a different DNS server (for example, you can set your DNS server to 1.1.1.1 to use CloudFlare).<br />
<br />
==== Ping Gateway ====<br />
The connection between your computer and router/modem can be tested by pinging the gateway. You can find the IP of your gateway in your connection info, for example it could be 192.168.1.1 in which case you would ping it by running <code>ping 192.168.1.1</code>. The pings to your gateway should show replies with less than 1 ms of latency, otherwise there is a problem with the connection to your router, which could be caused by a weak WiFi signal, for example.<br />
<br />
==== Continuous Ping ====<br />
The <code>ping</code> command typically runs 4 ping tests at a time. Adding <code>-t</code> to the command will instead run the ping test continuously, which can be useful for tracking down intermittent connection problems.<br />
<br />
This test can be left running and will not use a significant amount of bandwidth or resources on the computer. Then, when you have a connection problem, you can check if these pings indicate the problem. If there is a sudden increase in latency, this can be caused by bufferbloat which occurs when a device on your network uploading a lot of data. You can try turning off devices or individual apps, and observing the effect on the continuous ping, to track down the offender.<br />
<br />
==== Ping App ====<br />
Ping tests can also be run from a smartphone or tablet. Install a free ping app from your app store to easily run ping tests from your phone:<br />
<br />
[https://play.google.com/store/apps/details?id=com.lipinic.ping Ping for Android]<br />
[https://apps.apple.com/us/app/ping-network-utility/id576773404 Ping for Mac iOS]</div>Ga627https://help.ncf.ca/index.php?title=Ping&diff=8019Ping2023-12-12T17:25:12Z<p>Ga627: </p>
<hr />
<div><code>ping</code> is a software utility used to test the reach-ability of hosts. It is available for virtually all operating systems, including most embedded network administration software.<br />
<br />
Ping measures the round-trip time for messages sent from the originating host to a destination computer that are echoed back to the source. The name comes from active sonar terminology that sends a pulse of sound and listens for the echo to detect objects under water. The program reports errors, packet loss, and a summary of the results, typically with the minimum, maximum, the mean round-trip times.<br />
<br />
=== Ping Test Instructions ===<br />
<br />
==== Open Command Prompt ====<br />
To run ping tests from a computer, you need to open a command prompt, or terminal, where you can run the tests. Typically, this is a window with a black background and this allows you to type commands and see the results.<br />
<br />
If using Windows, hold the windows key and press <code>r</code> to open the "run" window, then type <code>cmd</code> and press Enter to open a command prompt.<br />
<br />
On Mac, click the Launchpad icon in the Dock, type <code>terminal</code> in the search field, then click Terminal.<br />
<br />
On Linux, open the launcher menu and type <code>terminal</code> to find a terminal program and open it.<br />
<br />
==== Run a Ping Test ====<br />
To run a ping test, type the word <code>ping</code> followed by a space, and then the address you want to try pinging. For example, type <code>ping google.ca</code> to test if you can reach Google. This should send 4 pings, and show how long each reply took to receive. If your connection is working well, you should see 4 replies and each should have a time less than 30 ms.<br />
<br />
==== Ping an IP ====<br />
If you are unable to reach a domain like google.ca, try pinging an IP address such as 1.1.1.1 (CloudFlare). If you can ping the IP but not domain names, this indicates a problem with resolving domain names, which may be fixed by using a different DNS server (for example, you can set your DNS server to 1.1.1.1 to use CloudFlare).<br />
<br />
==== Ping Gateway ====<br />
The connection between your computer and router/modem can be tested by pinging the gateway. You can find the IP of your gateway in your connection info, for example it could be 192.168.1.1 in which case you would ping it by running <code>ping 192.168.1.1</code>. The pings to your gateway should show replies with less than 1 ms of latency, otherwise there is a problem with the connection to your router, which could be caused by a weak WiFi signal, for example.<br />
<br />
==== Continuous Ping ====<br />
The <code>ping</code> command typically runs 4 ping tests at a time. Adding <code>-t</code> to the command will instead run the ping test continuously, which can be useful for tracking down intermittent connection problems.<br />
<br />
This test can be left running and will not use a significant amount of bandwidth or resources on the computer. Then, when you have a connection problem, you can check if these pings indicate the problem. If there is a sudden increase in latency, this can be caused by bufferbloat which occurs when a device on your network uploading a lot of data. You can try turning off devices or individual apps, and observing the effect on the continuous ping, to track down the offender.<br />
<br />
==== Ping App ====<br />
Ping tests can also be run from a smartphone or tablet. Install a free ping app from your app store to easily run ping tests from your phone:<br />
<br />
https://play.google.com/store/apps/details?id=com.lipinic.ping</div>Ga627https://help.ncf.ca/index.php?title=Ping&diff=8018Ping2023-12-12T17:12:32Z<p>Ga627: /* Continuous Ping */</p>
<hr />
<div><code>ping</code> is a software utility used to test the reach-ability of hosts. It is available for virtually all operating systems, including most embedded network administration software.<br />
<br />
Ping measures the round-trip time for messages sent from the originating host to a destination computer that are echoed back to the source. The name comes from active sonar terminology that sends a pulse of sound and listens for the echo to detect objects under water. The program reports errors, packet loss, and a summary of the results, typically with the minimum, maximum, the mean round-trip times.<br />
<br />
=== Ping Test Instructions ===<br />
<br />
==== Open Command Prompt ====<br />
To run ping tests from a computer, you need to open a command prompt, or terminal, where you can run the tests. Typically, this is a window with a black background and this allows you to type commands and see the results.<br />
<br />
If using Windows, hold the windows key and press <code>r</code> to open the "run" window, then type <code>cmd</code> and press Enter to open a command prompt.<br />
<br />
On Mac, click the Launchpad icon in the Dock, type <code>terminal</code> in the search field, then click Terminal.<br />
<br />
On Linux, open the launcher menu and type <code>terminal</code> to find a terminal program and open it.<br />
<br />
==== Run a Ping Test ====<br />
To run a ping test, type the word <code>ping</code> followed by a space, and then the address you want to try pinging. For example, type <code>ping google.ca</code> to test if you can reach Google. This should send 4 pings, and show how long each reply took to receive. If your connection is working well, you should see 4 replies and each should have a time less than 30 ms.<br />
<br />
==== Ping an IP ====<br />
If you are unable to reach a domain like google.ca, try pinging an IP address such as 1.1.1.1 (CloudFlare). If you can ping the IP but not domain names, this indicates a problem with resolving domain names, which may be fixed by using a different DNS server (for example, you can set your DNS server to 1.1.1.1 to use CloudFlare).<br />
<br />
==== Ping Gateway ====<br />
The connection between your computer and router/modem can be tested by pinging the gateway. You can find the IP of your gateway in your connection info, for example it could be 192.168.1.1 in which case you would ping it by running <code>ping 192.168.1.1</code>. The pings to your gateway should show replies with less than 1 ms of latency, otherwise there is a problem with the connection to your router, which could be caused by a weak WiFi signal, for example.<br />
<br />
==== Continuous Ping ====<br />
The <code>ping</code> command typically runs 4 ping tests at a time. Adding <code>-t</code> to the command will instead run the ping test continuously, which can be useful for tracking down intermittent connection problems.<br />
<br />
This test can be left running and will not use a significant amount of bandwidth or resources on the computer. Then, when you have a connection problem, you can check if these pings indicate the problem. If there is a sudden increase in latency, this can be caused by bufferbloat which occurs when a device on your network uploading a lot of data. You can try turning off devices or individual apps, and observing the effect on the continuous ping, to track down the offender.</div>Ga627https://help.ncf.ca/index.php?title=Ping&diff=8017Ping2023-12-12T17:12:20Z<p>Ga627: </p>
<hr />
<div><code>ping</code> is a software utility used to test the reach-ability of hosts. It is available for virtually all operating systems, including most embedded network administration software.<br />
<br />
Ping measures the round-trip time for messages sent from the originating host to a destination computer that are echoed back to the source. The name comes from active sonar terminology that sends a pulse of sound and listens for the echo to detect objects under water. The program reports errors, packet loss, and a summary of the results, typically with the minimum, maximum, the mean round-trip times.<br />
<br />
=== Ping Test Instructions ===<br />
<br />
==== Open Command Prompt ====<br />
To run ping tests from a computer, you need to open a command prompt, or terminal, where you can run the tests. Typically, this is a window with a black background and this allows you to type commands and see the results.<br />
<br />
If using Windows, hold the windows key and press <code>r</code> to open the "run" window, then type <code>cmd</code> and press Enter to open a command prompt.<br />
<br />
On Mac, click the Launchpad icon in the Dock, type <code>terminal</code> in the search field, then click Terminal.<br />
<br />
On Linux, open the launcher menu and type <code>terminal</code> to find a terminal program and open it.<br />
<br />
==== Run a Ping Test ====<br />
To run a ping test, type the word <code>ping</code> followed by a space, and then the address you want to try pinging. For example, type <code>ping google.ca</code> to test if you can reach Google. This should send 4 pings, and show how long each reply took to receive. If your connection is working well, you should see 4 replies and each should have a time less than 30 ms.<br />
<br />
==== Ping an IP ====<br />
If you are unable to reach a domain like google.ca, try pinging an IP address such as 1.1.1.1 (CloudFlare). If you can ping the IP but not domain names, this indicates a problem with resolving domain names, which may be fixed by using a different DNS server (for example, you can set your DNS server to 1.1.1.1 to use CloudFlare).<br />
<br />
==== Ping Gateway ====<br />
The connection between your computer and router/modem can be tested by pinging the gateway. You can find the IP of your gateway in your connection info, for example it could be 192.168.1.1 in which case you would ping it by running <code>ping 192.168.1.1</code>. The pings to your gateway should show replies with less than 1 ms of latency, otherwise there is a problem with the connection to your router, which could be caused by a weak WiFi signal, for example.<br />
<br />
==== Continuous Ping ====<br />
The <code>ping</code> command typically runs 4 ping tests at a time. Adding <code>-t</code> to the command will instead run the ping test continuously, which can be useful for tracking down intermittent connection problems.<br />
<br />
<br />
This vtest can be left running and will not use a significant amount of bandwidth or resources on the computer. Then, when you have a connection problem, you can check if these pings indicate the problem. If there is a sudden increase in latency, this can be caused by bufferbloat which occurs when a device on your network uploading a lot of data. You can try turning off devices or individual apps, and observing the effect on the continuous ping, to track down the offender.</div>Ga627https://help.ncf.ca/index.php?title=Ping&diff=8016Ping2023-12-12T16:17:23Z<p>Ga627: </p>
<hr />
<div><code>ping</code> is a software utility used to test the reach-ability of hosts. It is available for virtually all operating systems, including most embedded network administration software.<br />
<br />
Ping measures the round-trip time for messages sent from the originating host to a destination computer that are echoed back to the source. The name comes from active sonar terminology that sends a pulse of sound and listens for the echo to detect objects under water. The program reports errors, packet loss, and a summary of the results, typically with the minimum, maximum, the mean round-trip times.<br />
<br />
=== Ping Test Instructions ===<br />
<br />
==== Open Command Prompt ====<br />
To run ping tests from a computer, you need to open a command prompt, or terminal, where you can run the tests. Typically, this is a window with a black background and this allows you to type commands and see the results.<br />
<br />
If using Windows, hold the windows key and press <code>r</code> to open the "run" window, then type <code>cmd</code> and press Enter to open a command prompt.<br />
<br />
On Mac, click the Launchpad icon in the Dock, type <code>terminal</code> in the search field, then click Terminal.<br />
<br />
On Linux, open the launcher menu and type <code>terminal</code> to find a terminal program and open it.<br />
<br />
==== Run a Ping Test ====<br />
To run a ping test, type the word <code>ping</code> followed by a space, and then the address you want to try pinging. For example, type <code>ping google.ca</code> to test if you can reach Google. This should send 4 pings, and show how long each reply took to receive. If your connection is working well, you should see 4 replies and each should have a time less than 30 ms.<br />
<br />
==== Ping an IP ====<br />
If you are unable to reach a domain like google.ca, try pinging an IP address such as 1.1.1.1 (CloudFlare). If you can ping the IP but not domain names, this indicates a problem with resolving domain names, which may be fixed by using a different DNS server (for example, you can set your DNS server to 1.1.1.1 to use CloudFlare).<br />
<br />
==== Ping Gateway ====<br />
The connection between your computer and router/modem can be tested by pinging the gateway. You can find the IP of your gateway in your connection info, for example it could be 192.168.1.1 in which case you can ping it by running <code>ping 192.168.1.1</code>.</div>Ga627https://help.ncf.ca/index.php?title=Ping&diff=8015Ping2023-12-12T15:55:15Z<p>Ga627: /* Open Command Prompt */</p>
<hr />
<div><code>ping</code> is a software utility used to test the reach-ability of hosts. It is available for virtually all operating systems, including most embedded network administration software.<br />
<br />
Ping measures the round-trip time for messages sent from the originating host to a destination computer that are echoed back to the source. The name comes from active sonar terminology that sends a pulse of sound and listens for the echo to detect objects under water. The program reports errors, packet loss, and a summary of the results, typically with the minimum, maximum, the mean round-trip times.<br />
<br />
=== Ping Test Instructions ===<br />
<br />
==== Open Command Prompt ====<br />
To run ping tests from a computer, you need to open a command prompt, or terminal, where you can run the tests. Typically, this is a window with a black background and this allows you to type commands and see the results.<br />
<br />
If using Windows, hold the windows key and press <code>r</code> to open the "run" window, then type <code>cmd</code> and press Enter to open a command prompt.<br />
<br />
On Mac, click the Launchpad icon in the Dock, type <code>terminal</code> in the search field, then click Terminal.<br />
<br />
On Linux, open the launcher menu and type <code>terminal</code> to find a terminal program and open it.<br />
<br />
==== Run Ping Test ====<br />
To run a ping test, type the word <code>ping</code> followed by a space, then an address to try pinging. For example, enter <code>ping ncf.ca</code> to check if you can reach the NCF website.</div>Ga627https://help.ncf.ca/index.php?title=Ping&diff=8014Ping2023-12-12T15:53:17Z<p>Ga627: </p>
<hr />
<div><code>ping</code> is a software utility used to test the reach-ability of hosts. It is available for virtually all operating systems, including most embedded network administration software.<br />
<br />
Ping measures the round-trip time for messages sent from the originating host to a destination computer that are echoed back to the source. The name comes from active sonar terminology that sends a pulse of sound and listens for the echo to detect objects under water. The program reports errors, packet loss, and a summary of the results, typically with the minimum, maximum, the mean round-trip times.<br />
<br />
=== Ping Test Instructions ===<br />
<br />
==== Open Command Prompt ====<br />
To do ping tests from a computer, you need to open a command prompt, or terminal, where you can run the tests. Typically, this is a window with a black background and this allows you to type commands and see the results.<br />
<br />
If using Windows, hold the windows key and press <code>r</code> to open the "run" window, then type <code>cmd</code> and press Enter to open a command prompt.<br />
<br />
On Mac, click the Launchpad icon in the Dock, type <code>terminal</code> in the search field, then click Terminal.<br />
<br />
On Linux, open the launcher menu and type <code>terminal</code> to find a terminal program and open it.<br />
<br />
==== Run Ping Test ====<br />
To run a ping test, type the word <code>ping</code> followed by a space, then an address to try pinging. For example, enter <code>ping ncf.ca</code> to check if you can reach the NCF website.</div>Ga627https://help.ncf.ca/index.php?title=Ping&diff=8013Ping2023-12-12T15:51:14Z<p>Ga627: </p>
<hr />
<div><code>ping</code> is a software utility used to test the reach-ability of hosts. It is available for virtually all operating systems, including most embedded network administration software.<br />
<br />
Ping measures the round-trip time for messages sent from the originating host to a destination computer that are echoed back to the source. The name comes from active sonar terminology that sends a pulse of sound and listens for the echo to detect objects under water. The program reports errors, packet loss, and a summary of the results, typically with the minimum, maximum, the mean round-trip times.<br />
<br />
=== Ping Test Instructions ===<br />
<br />
==== Open Command Prompt ====<br />
Open a command prompt, or terminal, on your system where you can run the tests. Typically, this is a window with a black background where you can type commands and see the results.<br />
<br />
If using Windows, hold the windows key and press <code>r</code> to open the "run" window, then type <code>cmd</code> and press Enter to open a command prompt.<br />
<br />
On Mac, click the Launchpad icon in the Dock, type <code>terminal</code> in the search field, then click Terminal.<br />
<br />
On Linux, open the launcher menu and type <code>terminal</code> to find a terminal program and open it.<br />
<br />
==== Run Ping Test ====<br />
To run a ping test, type the word <code>ping</code> followed by a space, then an address to try pinging. For example, enter <code>ping ncf.ca</code> to check if you can reach the NCF website.</div>Ga627https://help.ncf.ca/index.php?title=Ping&diff=8012Ping2023-12-12T15:46:58Z<p>Ga627: </p>
<hr />
<div><code>ping</code> is a software utility used to test the reach-ability of hosts. It is available for virtually all operating systems, including most embedded network administration software.<br />
<br />
Ping measures the round-trip time for messages sent from the originating host to a destination computer that are echoed back to the source. The name comes from active sonar terminology that sends a pulse of sound and listens for the echo to detect objects under water. The program reports errors, packet loss, and a summary of the results, typically with the minimum, maximum, the mean round-trip times.<br />
<br />
=== Ping Test Instructions ===<br />
<br />
==== Open Command Prompt ====<br />
Open a command prompt, or terminal, on your system where you can run the tests.<br />
<br />
If using Windows, hold the windows key and press <code>r</code> to open the "run" window, then type <code>cmd</code> and press Enter to open a command prompt.<br />
<br />
On Mac, click the Launchpad icon in the Dock, type <code>terminal</code> in the search field, then click Terminal.<br />
<br />
On Linux, open the launcher menu and type <code>terminal</code> to find a terminal program and open it.</div>Ga627https://help.ncf.ca/index.php?title=Ping&diff=8011Ping2023-12-12T15:44:10Z<p>Ga627: </p>
<hr />
<div><code>ping</code> is a software utility used to test the reach-ability of hosts. It is available for virtually all operating systems, including most embedded network administration software.<br />
<br />
Ping measures the round-trip time for messages sent from the originating host to a destination computer that are echoed back to the source. The name comes from active sonar terminology that sends a pulse of sound and listens for the echo to detect objects under water. The program reports errors, packet loss, and a summary of the results, typically with the minimum, maximum, the mean round-trip times.<br />
<br />
=== Ping Test Instructions ===<br />
<br />
==== Open Command Prompt ====<br />
Open a command prompt, or terminal, on your system where you can run the tests.<br />
<br />
On Windows, press ( ⊞ Win + r ), then type <code>cmd</code> and press Enter.<br />
<br />
On Mac, click the Launchpad icon in the Dock, type <code>terminal</code> in the search field, then click Terminal.<br />
<br />
If On, open the launcher menu and type <code>terminal</code> to find a terminal program.</div>Ga627https://help.ncf.ca/index.php?title=Ping&diff=8010Ping2023-12-12T15:34:36Z<p>Ga627: Created page with "`ping` is a software utility used to test the reach-ability of hosts. It is available for virtually all operating systems, including most embedded network administration softw..."</p>
<hr />
<div>`ping` is a software utility used to test the reach-ability of hosts. It is available for virtually all operating systems, including most embedded network administration software.<br />
<br />
Ping measures the round-trip time for messages sent from the originating host to a destination computer that are echoed back to the source. The name comes from active sonar terminology that sends a pulse of sound and listens for the echo to detect objects under water. The program reports errors, packet loss, and a summary of the results, typically with the minimum, maximum, the mean round-trip times.</div>Ga627https://help.ncf.ca/index.php?title=Template:My_Account_Options&diff=8008Template:My Account Options2023-11-20T19:38:47Z<p>Ga627: </p>
<hr />
<div><div class="ncfbox w-25 min-w-20rem ncfboxborder"><br />
<div class="ncfboxtitle ncfcenter">My Account Options</div><br />
<div class="ncfboxcontents"><br />
* [https://www.ncf.ca/en/members/email/zimbra Get my NCF WebMail - Zimbra]<br />
* [https://www.ncf.ca/en/members/preferences/ Change my Account Preferences]<br />
* [https://www.ncf.ca/en/auth/password_change/ Change my NCF Password]<br />
* [https://www.ncf.ca/en/members/payments/history/ View my Monthly Statement]<br />
* [https://www.ncf.ca/en/pay/ Make a Payment or Donation]<br />
* [https://www.ncf.ca/en/members/tickets/ Check my Open Tickets]<br />
* [https://www.ncf.ca/en/members/email/notifications/ View my Notification Log]<br />
* [https://www.ncf.ca/en/donate/ Renew My Account]<br />
<br />
<hr /><br />
'''DSL Links'''<br><br />
* [https://www.ncf.ca/en/members/usage_history/ My DSL Usage]<br />
* [https://www.ncf.ca/ncf/home/tools/dslLineStats.jsp My DSL Line Statistics]<br />
* [https://www.ncf.ca/ncf/home/tools/authLogHome.jsp My DSL Authentication Log & Session]<br />
<br />
<hr /><br />
'''Cable Links'''<br><br />
* [https://www.ncf.ca/en/members/subscriptions/index/ My Cable Usage]<br />
<br />
<hr /><br />
* [http://speedtest.ncf.ca NCF Speedtest]<br />
* [http://peakuse.ncf.ca Peak Usage Calculator]<br />
</div><br />
</div></div>Ga627https://help.ncf.ca/index.php?title=Template:DSL_Modems_for_Sale&diff=8007Template:DSL Modems for Sale2023-11-07T19:59:16Z<p>Ga627: </p>
<hr />
<div>{| class="wikitable"<br />
|+DSL Modems for Sale<br />
!Modem<br />
!Condition<br />
!DSL Type<br />
!WiFi<br />
!Warranty<br />
!Costs<br />
|-<br />
|SmartRG SR516ac<br />
|Refurbished<br />
|VDSL / ADSL<br />
|Yes, WiFi AC<br />
|90 days<br />
|$ 65.00 + HST<br />
|-<br />
|Ovislink OV935WVA<br />
|New<br />
|VDSL / ADSL<br />
|Yes, WiFi AC<br />
|1 year<br />
|$ 130.00 + HST<br />
|-<br />
|Ovislink OV804WVA<br />
|New<br />
|VDSL / ADSL<br />
|Yes, WiFi AC<br />
|1 year<br />
|$ 110.00 + HST<br />
|-<br />
|Ovislink OV501GF<br />
|New<br />
|VDSL / ADSL<br />
|No WiFi<br />
|1 year<br />
|$ 80.00 + HST<br />
|-<br />
|VDSL with WiFi AC*<br />
|Refurbished<br />
|VDSL / ADSL<br />
|Yes / WiFi AC<br />
|90 days<br />
|$ 30.00 + HST<br />
|-<br />
|VDSL with WiFi N or older*<br />
|Refurbished<br />
|VDSL / ADSL<br />
|Yes / WiFi N or older<br />
|90 days<br />
|$ 20.00 + HST<br />
|-<br />
|VDSL*<br />
|Refurbished<br />
|VDSL / ADSL<br />
|No<br />
|90 days<br />
|$ 10.00 + HST<br />
|-<br />
|ADSL with WiFi*<br />
|Refurbished<br />
|ADSL<br />
|Yes<br />
|90 days<br />
|$ 10.00 + HST<br />
|-<br />
|ADSL*<br />
|Refurbished<br />
|ADSL<br />
|No<br />
|90 days<br />
|$ 10.00 + HST<br />
|-<br />
| colspan="6" align="left" | * Refurbished modems are subject to availability.<br />
<br />
'''Notes:''' <br />
<br />
- Modems may be returned for a full refund within 30 days of purchase. To be eligible for refund:<br><br />
New modems must be returned in good and working condition, in original packaging, and including all cables.<br><br />
Refurbished modems must be returned with all accompanying cables.<br />
<br />
- Refurbished modems are fully tested by NCF.<br />
|}</div>Ga627https://help.ncf.ca/index.php?title=Template:Home_Networking_Accessories_for_Sale&diff=8006Template:Home Networking Accessories for Sale2023-10-11T16:54:02Z<p>Ga627: </p>
<hr />
<div>{| class="wikitable"<br />
|+Networking Accessories for Sale<br />
!Networking Accessory<br />
!Description<br />
!Purpose<br />
!Warranty<br />
!Costs<br />
|-<br />
|TP-Link RE305<br />
|Wi-Fi Range Extender N + AC (300 Mbps in 2.4 Ghz band + 867 Mbps in 5Ghz band)<br />
|Extends Wi-Fi network range, signal strength and performance <br />
|2 year warranty<br />
|$ 65.00 + HST<br />
|-<br />
|Wireless AC Router <br />
|Refurbished dual-band routers supporting Wi-Fi N and Wi-Fi AC<br />
|Provides Wi-Fi N and Wi-Fi AC.<br />
|90 day warranty<br />
|$ 20.00 + HST<br />
|-<br />
|Wireless N Router <br />
|Refurbished router supporting Wi-Fi N<br />
|Provides Wi-Fi N.<br />
|90 day warranty<br />
|$ 10.00 + HST<br />
|-<br />
|TP-Link TL-WN752N<br />
|Wi-Fi N Adapter (150 Mbps)<br />
|For computers with failing or missing Wi-Fi modules, to allow them to use Wi-Fi.<br />
|2 year warranty<br />
|$ 19.99 + HST<br />
|-<br />
|TP-Link T1U <br />
|Wi-Fi AC Adapter (450 Mbps)<br />
|For computers with failing or missing Wi-Fi modules, to allow them to use Wi-Fi.<br />
|2 year warranty<br />
|$ 29.99 + HST<br />
|-<br />
|TP-Link Archer T2U <br />
|Wi-Fi N + AC Adapter (150 Mbps + 450 Mbps)<br />
|For computers with failing or missing Wi-Fi modules, to allow them to use Wi-Fi.<br />
|2 year warranty<br />
|$ 33.99 + HST<br />
|-<br />
|TP-Link Archer T4U <br />
|Wi-Fi N + AC Adapter (300 Mbps + 867 Mbps)<br />
|For computers with failing or missing Wi-Fi modules, to allow them to use Wi-Fi.<br />
|2 year warranty<br />
|$ 42.99 + HST<br />
|-<br />
|Ethernet Cable <br />
|Cat5e (10 feet)<br />
|Connects 2 devices with Ethernet (RJ45) ports like a modem and computer<br />
|1 year warranty<br />
|$ 10.00 + HST<br />
|}</div>Ga627https://help.ncf.ca/index.php?title=Email&diff=7996Email2023-06-06T17:02:37Z<p>Ga627: /* Zimbra Limits at NCF */</p>
<hr />
<div>This page provides some basic information about NCF email, how it works and how to configure it.<br />
<br />
For information on using the Zimbra webmail system, please see [[Zimbra]].<br />
<br />
== Sending and receiving email ==<br />
{{:Template:Quick Facts (Email)}}<br />
===General information===<br />
NCF provides every member with a personal email address. NCF email addresses are simply a member's account ID (eg., 'ab123') followed by '@ncf.ca', for example, 'ab123@ncf.ca'.<br />
<br />
Optionally, you can arrange for an [[Email Alias|email alias]], for example, 'jsmith@ncf.ca'.<br />
<br />
'''Important:''' If you already have an email address and do not plan to use your NCF email address, be sure to tell us, using [https://secure.ncf.ca/ncf/home/tools/preferences.jsp Change Preferences] at the bottom-right of the StartPage. NCF needs to be able to reach you about your account.<br />
<br />
=== Receiving mail===<br />
Incoming email for you is stored on NCF's computer until you ask for it.<br />
There are two ways to receive email:<br />
<br />
;Using NCF WebMail (browser-based)<br />
:All you need to use WebMail is a web browser connected to the internet (eg., home, office, library, internet cafe, anywhere in the world via internet). No set-up is required. You read and send mail from the browser using the [[Zimbra]] interface and your mail is stored on an NCF computer. With WebMail, your email stays on the computers at NCF and is backed up there, too, to protect against loss.<br />
<br />
:A disadvantage of using WebMail is that you have to stay connected to the internet while you are reading and composing your email.<br />
<br />
;Using an email client (on your personal computer)<br />
:Email client software allows your email to be transferred to your computer and then read there. The size of your mail archive can be as large as your hard drive.<br />
<br />
:A disadvantage is that your mail is only accessible while you are at your own computer.<br />
<br />
In the past personal computer-based mail clients were dominant, but in recent years the trend has been away from mail clients and towards server-based webmail, because of the convenience of being able to access the mail from any browser anywhere, even from phones and hand-held devices, as well as automatic back-ups.<br />
<br />
== Zimbra Limits at NCF ==<br />
There are several limits you may encounter in your use of Zimbra.<br />
# '''Mail storage size''' - members are allocated 5GB of storage. This contains all the mail and briefcase data. Members must manage their space within that limit. See [[Zimbra webmail#How much storage space are you using.3F|how to check your storage space.]]<br />
# '''Mail message size''' - the maximum message size allowed is 40MB. The actual file size of the attachments is 20-30% less due to the encoding is required to send it via email. If you have large files that you wish to share, there are a number of other file sharing approaches that may be better than attachments. One of those is using the Zimbra Briefcase - see [[Zimbra: Briefcase]].<br />
# '''Sending rate''' - NCF limits the rate at which members can send out email to protect against spamming. A limit of 200 messages over a 4 hour span is in place. If you have large distribution lists that will exceed this, please contact the office - we have a solution.<br />
<br />
== NCF Webmail ==<br />
NCF Webmail allows you to compose, send, receive and manage your email using any browser. It is the easiest way to send and receive email while you are away from home. Your mail stays on the NCF's mail server. To use it, all you need is a web browser and connection to the Internet.<br />
<br />
You can try WebMail by going to the [http://start.ncf.ca StartPage] and clicking on 'Get your NCF WebMail'. There is nothing to install on your computer.<br />
<br />
Up to 5GB of email can be accumulated and stored in your WebMail Inbox and folders. NCF's storage capacity increases regularly as facilities are upgraded.<br />
<br />
The NCF Webmail system runs the [[Zimbra]] mail system. For an overview of the benefits of Zimbra, please visit the [http://www.ncf.ca/ncf/home/zimbraIntro.jsp Introducing Zimbra] page.<br />
<br />
For specific and detailed help on all things Zimbra, visit the [[Zimbra]] Help Page.<br />
<br />
== Mail Clients (Mail readers) ==<br />
<br />
Some common current mail clients, all available for download free of charge, are:<br />
<br />
* [http://mail.live.com Microsoft Windows Live Mail]<br />
* [https://www.mozilla.org/en-US/thunderbird/ Mozilla Thunderbird]<br />
* [http://www.pmail.com/ Pegasus]<br />
<br />
If you do not have a mail reader, you can download one for free. Once it is installed on your computer, you need to configure it so it knows from where to retrieve/send your email.<br />
<br />
'''Notes:'''<br />
*Microsoft Outlook Express is very outdated, has serious security problems, is no longer supported by Microsoft and is not recommended by NCF. See [http://en.wikipedia.org/wiki/Outlook_Express this article] for more detail on why you should replace it.<br />
*Microsoft Outlook is commercial software and comes with ''Microsoft Office''.<br />
<br />
=== Setting up a Mail Client or Mail Reader ===<br />
Modern mail readers are pretty easy to set up. Typically you just need some of the information in the 'Quick Facts' box above.<br />
<br />
For step-by-step instructions, click on your mail reader below:<br />
<br />
Step-by-step instruction for popular mail readers:<br />
* [[IPhone|iPhone, iPad, or iPod Touch]]<br />
* [http://www.ncf.ca/ncf/support/android/ Android Devices (eg. Google Nexus One, Motorola Milestone, or HTC Hero)]<br />
* [[Apple Mail|Apple Mail (2011)]]<br />
* [[BlackBerry 10]]<br />
* [[PlayBook|Blackberry PlayBook]]<br />
* [http://www.ncf.ca/ncf/support/evolution.html Evolution Mail and Calendar]<br />
* [http://web.ncf.ca/aw958/mail_help_files/outlook_2003_setup/outlook_2003.html Microsoft Outlook 2003]<br />
* [[Microsoft Outlook 2010]]<br />
* [[Microsoft Outlook 2016]]<br />
* [http://www.ncf.ca/ncf/support/mail_thunderbird3.html Mozilla Thunderbird]<br />
* [http://www.ncf.ca/ncf/support/windowsLiveMail.html Windows Live Mail]<br />
* [http://web.ncf.ca/aw958/mail_help_files/zimbra/index.html Zimbra Desktop email client] by Graeme Beckett, NCF<br />
<br />
Step-by-step instructions for older mail readers, still in use on some systems:<br />
* [http://web.ncf.ca/glennj/ncf/bookshelf/appleMail/index.shtml Apple Mail (2006)]<br />
* [http://www.ncf.ca/ncf/support/eudora.html Eudora Mail]<br />
* [http://www.ncf.ca/ncf/support/outlook.html Microsoft Outlook Express]<br />
* [http://www.ncf.ca/ncf/support/mail_thunderbird.html Mozilla Thunderbird 1.x or 2.x]<br />
* [http://www.ncf.ca/ncf/support/ns71.html Netscape Mail]<br />
* [http://www.ncf.ca/ncf/support/pegasusMail.html Pegasus Mail]<br />
* [[Windows Mail]]<br />
<br />
For information on whether you should set up your reader for POP or IMAP see [http://www.ncf.ca/ncf/support/pop_imap.html What's the difference between POP and IMAP?].<br />
<br />
Keep in mind if you use an email client that it will not retrieve your yellow mail that the spam filter saves there for you.<br />
<br />
=== I can receive email, but I can't send! (Relay Access Denied) ===<br />
If your mail account appears to be setup correctly, but you are having trouble sending, it could be that you don't have SSL and authentication enabled.<br />
<br />
Step-by-step instructions to update or confirm that your account is correctly configured for SSL and authentication:<br />
* [http://www.ncf.ca/ncf/support/outlook_ssl.html Microsoft Outlook Express SSL Setup]<br />
* [http://www.ncf.ca/ncf/support/mail_thunderbird_smtp.html Mozilla Thunderbird SSL Setup]<br />
* [http://www.ncf.ca/ncf/support/windowsLiveMail_ssl.html Windows Live Mail SSL Setup]<br />
<br />
== Spam Reduction ==<br />
<br />
=== Customizing SpamFilter ===<br />
Regardless of how you read your mail, you can use NCF's SpamFilter if you have problems with spam.<br />
<br />
You can view or change your SpamFilter settings by going to the [http://start.ncf.ca StartPage], and clicking on [https://www.ncf.ca/en/members/email/yellowmail/settings SpamFilter set-up] under 'Email' in the left column. There is information on that page about how SpamFilter works and [http://www.ncf.ca/ncf/support/faqMaker.jsp?faq=2 Frequently Asked Questions] on customizing SpamFilter.<br />
<br />
There is also [https://youtu.be/PWEibPkXCS0 a short video on setting SpamFilter options].<br />
<br />
=== Blocking Specific Email Addresses ===<br />
Spam can be difficult to stop as spammers are relentless, and can often send messages from many different emails, making it much more difficult to stop.<br />
<br />
If the undesirable messages you are receiving are coming from the same address, it would be best to add a mail exception on your spam filtering page [https://www.ncf.ca/ncf/home/spamfilter/greenListMgr.jsp here] to ensure the offending address is blocked from sending you mail in the future.<br />
<br />
Simply enter the offending email into the “Email address” bar and enter “Classification” as “Red” to ensure this address will be marked as spam and not be delivered to your mailbox in the future.<br />
<br />
===Using Yellow Mail===<br />
NCF provides a facility to screen mail items that your SPAM filter settings have found questionable before the mail enters your Zimbra inbox. This is called yellow mail. You can see a short video [[https://youtu.be/3rqLbGhvA8w here]] on how to use it.<br />
<br />
==See also==<br />
*[[Alternate email address]]<br />
*[[Email Alias]]<br />
*[[Email blacklisting]]<br />
*[[Email spoofing]]<br />
*[[Tips (Email)|Email tips]]<br />
*[[Zimbra]] - for help on the Zimbra webmail system<br />
<br />
[[Category: Email]]</div>Ga627https://help.ncf.ca/index.php?title=Email&diff=7995Email2023-06-01T20:11:11Z<p>Ga627: /* Zimbra Limits at NCF */</p>
<hr />
<div>This page provides some basic information about NCF email, how it works and how to configure it.<br />
<br />
For information on using the Zimbra webmail system, please see [[Zimbra]].<br />
<br />
== Sending and receiving email ==<br />
{{:Template:Quick Facts (Email)}}<br />
===General information===<br />
NCF provides every member with a personal email address. NCF email addresses are simply a member's account ID (eg., 'ab123') followed by '@ncf.ca', for example, 'ab123@ncf.ca'.<br />
<br />
Optionally, you can arrange for an [[Email Alias|email alias]], for example, 'jsmith@ncf.ca'.<br />
<br />
'''Important:''' If you already have an email address and do not plan to use your NCF email address, be sure to tell us, using [https://secure.ncf.ca/ncf/home/tools/preferences.jsp Change Preferences] at the bottom-right of the StartPage. NCF needs to be able to reach you about your account.<br />
<br />
=== Receiving mail===<br />
Incoming email for you is stored on NCF's computer until you ask for it.<br />
There are two ways to receive email:<br />
<br />
;Using NCF WebMail (browser-based)<br />
:All you need to use WebMail is a web browser connected to the internet (eg., home, office, library, internet cafe, anywhere in the world via internet). No set-up is required. You read and send mail from the browser using the [[Zimbra]] interface and your mail is stored on an NCF computer. With WebMail, your email stays on the computers at NCF and is backed up there, too, to protect against loss.<br />
<br />
:A disadvantage of using WebMail is that you have to stay connected to the internet while you are reading and composing your email.<br />
<br />
;Using an email client (on your personal computer)<br />
:Email client software allows your email to be transferred to your computer and then read there. The size of your mail archive can be as large as your hard drive.<br />
<br />
:A disadvantage is that your mail is only accessible while you are at your own computer.<br />
<br />
In the past personal computer-based mail clients were dominant, but in recent years the trend has been away from mail clients and towards server-based webmail, because of the convenience of being able to access the mail from any browser anywhere, even from phones and hand-held devices, as well as automatic back-ups.<br />
<br />
== Zimbra Limits at NCF ==<br />
There are several limits you may encounter in your use of Zimbra.<br />
# '''Mail storage size''' - members are allocated 5GB of storage. This contains all the mail and briefcase data. Members must manage their space within that limit. See [[Zimbra webmail#How much storage space are you using.3F|how to check your storage space.]]<br />
# '''Mail message size''' - a maximum of of 20MB per message is allowed. The actual file size of the attachment is 20-30% less, as special encoding is required to send it via email. If you have large files that you wish to share, there are a number of other file sharing approaches that may be better than attachments. One of those is using the Zimbra Briefcase - see [[Zimbra: Briefcase]].<br />
# '''Sending rate''' - NCF limits the rate at which members can send out email to protect against spamming. A limit of 200 messages over a 4 hour span is in place. If you have large distribution lists that will exceed this, please contact the office - we have a solution.<br />
<br />
== NCF Webmail ==<br />
NCF Webmail allows you to compose, send, receive and manage your email using any browser. It is the easiest way to send and receive email while you are away from home. Your mail stays on the NCF's mail server. To use it, all you need is a web browser and connection to the Internet.<br />
<br />
You can try WebMail by going to the [http://start.ncf.ca StartPage] and clicking on 'Get your NCF WebMail'. There is nothing to install on your computer.<br />
<br />
Up to 5GB of email can be accumulated and stored in your WebMail Inbox and folders. NCF's storage capacity increases regularly as facilities are upgraded.<br />
<br />
The NCF Webmail system runs the [[Zimbra]] mail system. For an overview of the benefits of Zimbra, please visit the [http://www.ncf.ca/ncf/home/zimbraIntro.jsp Introducing Zimbra] page.<br />
<br />
For specific and detailed help on all things Zimbra, visit the [[Zimbra]] Help Page.<br />
<br />
== Mail Clients (Mail readers) ==<br />
<br />
Some common current mail clients, all available for download free of charge, are:<br />
<br />
* [http://mail.live.com Microsoft Windows Live Mail]<br />
* [https://www.mozilla.org/en-US/thunderbird/ Mozilla Thunderbird]<br />
* [http://www.pmail.com/ Pegasus]<br />
<br />
If you do not have a mail reader, you can download one for free. Once it is installed on your computer, you need to configure it so it knows from where to retrieve/send your email.<br />
<br />
'''Notes:'''<br />
*Microsoft Outlook Express is very outdated, has serious security problems, is no longer supported by Microsoft and is not recommended by NCF. See [http://en.wikipedia.org/wiki/Outlook_Express this article] for more detail on why you should replace it.<br />
*Microsoft Outlook is commercial software and comes with ''Microsoft Office''.<br />
<br />
=== Setting up a Mail Client or Mail Reader ===<br />
Modern mail readers are pretty easy to set up. Typically you just need some of the information in the 'Quick Facts' box above.<br />
<br />
For step-by-step instructions, click on your mail reader below:<br />
<br />
Step-by-step instruction for popular mail readers:<br />
* [[IPhone|iPhone, iPad, or iPod Touch]]<br />
* [http://www.ncf.ca/ncf/support/android/ Android Devices (eg. Google Nexus One, Motorola Milestone, or HTC Hero)]<br />
* [[Apple Mail|Apple Mail (2011)]]<br />
* [[BlackBerry 10]]<br />
* [[PlayBook|Blackberry PlayBook]]<br />
* [http://www.ncf.ca/ncf/support/evolution.html Evolution Mail and Calendar]<br />
* [http://web.ncf.ca/aw958/mail_help_files/outlook_2003_setup/outlook_2003.html Microsoft Outlook 2003]<br />
* [[Microsoft Outlook 2010]]<br />
* [[Microsoft Outlook 2016]]<br />
* [http://www.ncf.ca/ncf/support/mail_thunderbird3.html Mozilla Thunderbird]<br />
* [http://www.ncf.ca/ncf/support/windowsLiveMail.html Windows Live Mail]<br />
* [http://web.ncf.ca/aw958/mail_help_files/zimbra/index.html Zimbra Desktop email client] by Graeme Beckett, NCF<br />
<br />
Step-by-step instructions for older mail readers, still in use on some systems:<br />
* [http://web.ncf.ca/glennj/ncf/bookshelf/appleMail/index.shtml Apple Mail (2006)]<br />
* [http://www.ncf.ca/ncf/support/eudora.html Eudora Mail]<br />
* [http://www.ncf.ca/ncf/support/outlook.html Microsoft Outlook Express]<br />
* [http://www.ncf.ca/ncf/support/mail_thunderbird.html Mozilla Thunderbird 1.x or 2.x]<br />
* [http://www.ncf.ca/ncf/support/ns71.html Netscape Mail]<br />
* [http://www.ncf.ca/ncf/support/pegasusMail.html Pegasus Mail]<br />
* [[Windows Mail]]<br />
<br />
For information on whether you should set up your reader for POP or IMAP see [http://www.ncf.ca/ncf/support/pop_imap.html What's the difference between POP and IMAP?].<br />
<br />
Keep in mind if you use an email client that it will not retrieve your yellow mail that the spam filter saves there for you.<br />
<br />
=== I can receive email, but I can't send! (Relay Access Denied) ===<br />
If your mail account appears to be setup correctly, but you are having trouble sending, it could be that you don't have SSL and authentication enabled.<br />
<br />
Step-by-step instructions to update or confirm that your account is correctly configured for SSL and authentication:<br />
* [http://www.ncf.ca/ncf/support/outlook_ssl.html Microsoft Outlook Express SSL Setup]<br />
* [http://www.ncf.ca/ncf/support/mail_thunderbird_smtp.html Mozilla Thunderbird SSL Setup]<br />
* [http://www.ncf.ca/ncf/support/windowsLiveMail_ssl.html Windows Live Mail SSL Setup]<br />
<br />
== Spam Reduction ==<br />
<br />
=== Customizing SpamFilter ===<br />
Regardless of how you read your mail, you can use NCF's SpamFilter if you have problems with spam.<br />
<br />
You can view or change your SpamFilter settings by going to the [http://start.ncf.ca StartPage], and clicking on [https://www.ncf.ca/en/members/email/yellowmail/settings SpamFilter set-up] under 'Email' in the left column. There is information on that page about how SpamFilter works and [http://www.ncf.ca/ncf/support/faqMaker.jsp?faq=2 Frequently Asked Questions] on customizing SpamFilter.<br />
<br />
There is also [https://youtu.be/PWEibPkXCS0 a short video on setting SpamFilter options].<br />
<br />
=== Blocking Specific Email Addresses ===<br />
Spam can be difficult to stop as spammers are relentless, and can often send messages from many different emails, making it much more difficult to stop.<br />
<br />
If the undesirable messages you are receiving are coming from the same address, it would be best to add a mail exception on your spam filtering page [https://www.ncf.ca/ncf/home/spamfilter/greenListMgr.jsp here] to ensure the offending address is blocked from sending you mail in the future.<br />
<br />
Simply enter the offending email into the “Email address” bar and enter “Classification” as “Red” to ensure this address will be marked as spam and not be delivered to your mailbox in the future.<br />
<br />
===Using Yellow Mail===<br />
NCF provides a facility to screen mail items that your SPAM filter settings have found questionable before the mail enters your Zimbra inbox. This is called yellow mail. You can see a short video [[https://youtu.be/3rqLbGhvA8w here]] on how to use it.<br />
<br />
==See also==<br />
*[[Alternate email address]]<br />
*[[Email Alias]]<br />
*[[Email blacklisting]]<br />
*[[Email spoofing]]<br />
*[[Tips (Email)|Email tips]]<br />
*[[Zimbra]] - for help on the Zimbra webmail system<br />
<br />
[[Category: Email]]</div>Ga627https://help.ncf.ca/index.php?title=Template:DSL_Modems_for_Sale&diff=7982Template:DSL Modems for Sale2023-03-17T19:23:23Z<p>Ga627: </p>
<hr />
<div>{| class="wikitable"<br />
|+DSL Modems for Sale<br />
!Modem<br />
!Condition<br />
!DSL Type<br />
!WiFi<br />
!Warranty<br />
!Costs<br />
|-<br />
|SmartRG SR516ac<br />
|New<br />
|VDSL / ADSL<br />
|Yes, WiFi AC<br />
|2 years<br />
|$ 125.00 + HST<br />
|-<br />
|SmartRG SR516ac<br />
|Refurbished<br />
|VDSL / ADSL<br />
|Yes, WiFi AC<br />
|90 days<br />
|$ 85.00 + HST<br />
|-<br />
|Ovislink OV935WVA<br />
|New<br />
|VDSL / ADSL<br />
|Yes, WiFi AC<br />
|1 year<br />
|$ 130.00 + HST<br />
|-<br />
|Ovislink OV804WVA<br />
|New<br />
|VDSL / ADSL<br />
|Yes, WiFi AC<br />
|1 year<br />
|$ 110.00 + HST<br />
|-<br />
|Ovislink OV501GF<br />
|New<br />
|VDSL / ADSL<br />
|No WiFi<br />
|1 year<br />
|$ 80.00 + HST<br />
|-<br />
|VDSL with WiFi AC*<br />
|Refurbished<br />
|VDSL / ADSL<br />
|Yes / WiFi AC<br />
|90 days<br />
|$ 40.00 + HST<br />
|-<br />
|VDSL with WiFi N or older*<br />
|Refurbished<br />
|VDSL / ADSL<br />
|Yes / WiFi N or older<br />
|90 days<br />
|$ 30.00 + HST<br />
|-<br />
|VDSL*<br />
|Refurbished<br />
|VDSL / ADSL<br />
|No<br />
|90 days<br />
|$ 25.00 + HST<br />
|-<br />
|ADSL with WiFi*<br />
|Refurbished<br />
|ADSL<br />
|Yes<br />
|90 days<br />
|$ 20.00 + HST<br />
|-<br />
|ADSL*<br />
|Refurbished<br />
|ADSL<br />
|No<br />
|90 days<br />
|$ 10.00 + HST<br />
|-<br />
| colspan="6" align="left" | * Refurbished modems are subject to availability.<br />
<br />
'''Notes:''' <br />
<br />
- Modems may be returned for a full refund within 30 days of purchase. To be eligible for refund:<br><br />
New modems must be returned in good and working condition, in original packaging, and including all cables.<br><br />
Refurbished modems must be returned with all accompanying cables.<br />
<br />
- Refurbished modems are fully tested by NCF.<br />
|}</div>Ga627https://help.ncf.ca/index.php?title=Template:DSL_Modems_for_Sale&diff=7979Template:DSL Modems for Sale2022-12-20T22:01:51Z<p>Ga627: </p>
<hr />
<div>{| class="wikitable"<br />
|+DSL Modems for Sale<br />
!Modem<br />
!Condition<br />
!DSL Type<br />
!WiFi<br />
!Warranty<br />
!Costs<br />
|-<br />
|SmartRG SR516ac<br />
|New<br />
|VDSL / ADSL<br />
|Yes, WiFi AC<br />
|2 years<br />
|$ 125.00 + HST<br />
|-<br />
|SmartRG SR516ac<br />
|Refurbished<br />
|VDSL / ADSL<br />
|Yes, WiFi AC<br />
|90 days<br />
|$ 75.00 + HST<br />
|-<br />
|Ovislink OV935WVA<br />
|New<br />
|VDSL / ADSL<br />
|Yes, WiFi AC<br />
|1 year<br />
|$ 130.00 + HST<br />
|-<br />
|Ovislink OV804WVA<br />
|New<br />
|VDSL / ADSL<br />
|Yes, WiFi AC<br />
|1 year<br />
|$ 110.00 + HST<br />
|-<br />
|Ovislink OV501GF<br />
|New<br />
|VDSL / ADSL<br />
|No WiFi<br />
|1 year<br />
|$ 80.00 + HST<br />
|-<br />
|VDSL with WiFi AC*<br />
|Refurbished<br />
|VDSL / ADSL<br />
|Yes / WiFi AC<br />
|90 days<br />
|$ 40.00 + HST<br />
|-<br />
|VDSL with WiFi N or older*<br />
|Refurbished<br />
|VDSL / ADSL<br />
|Yes / WiFi N or older<br />
|90 days<br />
|$ 30.00 + HST<br />
|-<br />
|VDSL*<br />
|Refurbished<br />
|VDSL / ADSL<br />
|No<br />
|90 days<br />
|$ 25.00 + HST<br />
|-<br />
|ADSL with WiFi*<br />
|Refurbished<br />
|ADSL<br />
|Yes<br />
|90 days<br />
|$ 20.00 + HST<br />
|-<br />
|ADSL*<br />
|Refurbished<br />
|ADSL<br />
|No<br />
|90 days<br />
|$ 10.00 + HST<br />
|-<br />
| colspan="6" align="left" | * Refurbished modems are subject to availability.<br />
<br />
'''Notes:''' <br />
<br />
- Modems may be returned for a full refund within 30 days of purchase. To be eligible for refund:<br><br />
New modems must be returned in good and working condition, in original packaging, and including all cables.<br><br />
Refurbished modems must be returned with all accompanying cables.<br />
<br />
- Refurbished modems are fully tested by NCF.<br />
|}</div>Ga627https://help.ncf.ca/index.php?title=Template:Ovislink_OV804WVA&diff=7978Template:Ovislink OV804WVA2022-11-23T19:42:28Z<p>Ga627: </p>
<hr />
<div> <div class="ncfbox ncfboxborder"><br />
<div class="ncfboxtitle ncfcenter"> Ovislink OV804WVA</div><br />
<div class="ncfboxcontents"><br />
<div class="ncfcenter"><br />
[[File:OV804WVA-front.png|border|x120px|Ovislink Front]] [[File:OV804WVA-back.png|border|x120px|Ovislink Back]]<br />
</div><br />
* [[Ovislink OV804WVA|Home]]<br />
* [[Ovislink OV804WVA Config from File|Configuration from File]]<br />
* [[Ovislink OV804WVA Routed Configuration|Routed Configuration]]<br />
* [[Ovislink OV804WVA Bridge Configuration|Bridge Configuration]]<br />
* [[Changing WiFi Channels on SmartRG modems]]<br />
* [[Changing WiFi Name or Password on SmartRG modems]]<br />
* [[Changing DNS Settings on SmartRG Modems]]<br />
* [[Port_forwarding#Port_forwarding_on_SmartRG_Modems|Port Forwarding]]<br />
* [https://help.ncf.ca/images/8/86/OvisLink_OV804WVA_QIG.pdf Installation Guide]<br />
* [http://www.ovislink.ca/Products%20imgs/ovislink/ov604wva/OV804WVA_User%20Manual.pdf Manual]<br />
* [https://help.ncf.ca/images/b/bd/OV804WVA_Spec.pdf Data Sheet]<br />
* [https://highspeed.tips/files/emulators/SmartRGSR515ac/ Admin Emulator (differs slightly)]<br />
</div><br />
</div><br />
<br />
[[Category:DSL]]<br />
[[Category:Modems]]</div>Ga627https://help.ncf.ca/index.php?title=File:OV804WVA_Spec.pdf&diff=7977File:OV804WVA Spec.pdf2022-11-23T19:42:07Z<p>Ga627: </p>
<hr />
<div></div>Ga627https://help.ncf.ca/index.php?title=File:OvisLink_OV804WVA_QIG.pdf&diff=7975File:OvisLink OV804WVA QIG.pdf2022-11-23T19:39:11Z<p>Ga627: </p>
<hr />
<div></div>Ga627https://help.ncf.ca/index.php?title=Template:Ovislink_OV804WVA&diff=7974Template:Ovislink OV804WVA2022-11-23T19:36:55Z<p>Ga627: </p>
<hr />
<div> <div class="ncfbox ncfboxborder"><br />
<div class="ncfboxtitle ncfcenter"> Ovislink OV804WVA</div><br />
<div class="ncfboxcontents"><br />
<div class="ncfcenter"><br />
[[File:OV804WVA-front.png|border|x120px|Ovislink Front]] [[File:OV804WVA-back.png|border|x120px|Ovislink Back]]<br />
</div><br />
* [[Ovislink OV804WVA|Home]]<br />
* [[Ovislink OV804WVA Config from File|Configuration from File]]<br />
* [[Ovislink OV804WVA Routed Configuration|Routed Configuration]]<br />
* [[Ovislink OV804WVA Bridge Configuration|Bridge Configuration]]<br />
* [[Changing WiFi Channels on SmartRG modems]]<br />
* [[Changing WiFi Name or Password on SmartRG modems]]<br />
* [[Changing DNS Settings on SmartRG Modems]]<br />
* [[Port_forwarding#Port_forwarding_on_SmartRG_Modems|Port Forwarding]]<br />
* [https://www.ncf.ca/ncf/support/w/images/4/4b/About_your_SmartRG_SR516ac.pdf About your Modem]<br />
* [https://www.ncf.ca/ncf/support/w/images/e/e7/SmartRG_SR516ac_Manual.pdf Manual]<br />
* [https://help.ncf.ca/images/2/23/SmartRG_SR516ac_Data_Sheet.pdf Data Sheet]<br />
* [https://highspeed.tips/files/emulators/SmartRGSR515ac/ Admin Emulator (differs slightly)]<br />
</div><br />
</div><br />
<br />
[[Category:DSL]]<br />
[[Category:Modems]]</div>Ga627https://help.ncf.ca/index.php?title=Template:Ovislink_OV804WVA&diff=7973Template:Ovislink OV804WVA2022-11-23T19:36:38Z<p>Ga627: Created page with " <div class="ncfbox ncfboxborder"> <div class="ncfboxtitle ncfcenter"> SmartRG SR516ac</div> <div class="ncfboxcontents"> <div class="ncfcenter"> File:OV804WVA-front..."</p>
<hr />
<div> <div class="ncfbox ncfboxborder"><br />
<div class="ncfboxtitle ncfcenter"> SmartRG SR516ac</div><br />
<div class="ncfboxcontents"><br />
<div class="ncfcenter"><br />
[[File:OV804WVA-front.png|border|x120px|Ovislink Front]] [[File:OV804WVA-back.png|border|x120px|Ovislink Back]]<br />
</div><br />
* [[Ovislink OV804WVA|Home]]<br />
* [[Ovislink OV804WVA Config from File|Configuration from File]]<br />
* [[Ovislink OV804WVA Routed Configuration|Routed Configuration]]<br />
* [[Ovislink OV804WVA Bridge Configuration|Bridge Configuration]]<br />
* [[Changing WiFi Channels on SmartRG modems]]<br />
* [[Changing WiFi Name or Password on SmartRG modems]]<br />
* [[Changing DNS Settings on SmartRG Modems]]<br />
* [[Port_forwarding#Port_forwarding_on_SmartRG_Modems|Port Forwarding]]<br />
* [https://www.ncf.ca/ncf/support/w/images/4/4b/About_your_SmartRG_SR516ac.pdf About your Modem]<br />
* [https://www.ncf.ca/ncf/support/w/images/e/e7/SmartRG_SR516ac_Manual.pdf Manual]<br />
* [https://help.ncf.ca/images/2/23/SmartRG_SR516ac_Data_Sheet.pdf Data Sheet]<br />
* [https://highspeed.tips/files/emulators/SmartRGSR515ac/ Admin Emulator (differs slightly)]<br />
</div><br />
</div><br />
<br />
[[Category:DSL]]<br />
[[Category:Modems]]</div>Ga627https://help.ncf.ca/index.php?title=Ovislink_OV804WVA&diff=7972Ovislink OV804WVA2022-11-23T19:34:15Z<p>Ga627: /* Images */</p>
<hr />
<div><div class="ncfrightbox w-25"> {{Template:Ovislink OV804WVA}} </div><br />
=Preparation=<br />
'''Updated: 2022-11-23'''<br />
<br />
The Ovislink OV804WVA modem router supports both ADSL and VDSL, and switches automatically to match the line it is connected to.<br />
* Note: Fees for changing plans apply, see our [[DSL Rates]].<br />
<br />
As Ovislink modems use the same admin interface as SmartRG modems, our guides for changing settings on [[SmartRG SR506n|SmartRG]] modems can also be used.<br />
<br />
<br />
Before you start configuring the modem:<br />
# '''Factory Settings:''' '''If you pick up a modem from the NCF office, it should already be configured for your account.''' These instructions are for configuring the modem from elsewhere or after it is been reset to factory settings. If the modem is not new, we recommend resetting it by '''holding down the reset button with a paper clip for about 10 seconds'''. <br />
#* We recommend these settings for most NCF members. To learn more about what the settings do and more advanced settings, consult the [[Modem Manuals|manual]].<br />
#'''Ethernet Connection:''' Consult the [https://www.ncf.ca/ncf/support/w/images/4/4b/About_your_Ovislink_OV804WVA.pdf About your Ovislink OV804WVA modem instruction sheet] to learn how to connect the modem''. We recommend configuring the modem using a computer connected by an ethernet cable, as opposed to over a wireless connection.''<br />
=Configuration=<br />
'''If you pick up a modem from the NCF office, it should already be configured for your account.''' You can follow our instructions to configure the modem yourself, or contact [mailto:support@ncf.ca support@ncf.ca] if you would like to bring your modem to our office to be configured.<br />
<br />
==Methods==<br />
If you have access to email, we can send you a file to automatically configure the modem with your NCF account and our recommended settings, which is much easier than going through all the steps manually. You can request a config file from [mailto:support@ncf.ca support@ncf.ca] then follow our [[SmartRG SR516ac Config from File|instructions to configure your modem with a config file]].<br />
<br />
Alternatively, you can follow the instructions below to configure the modem [[SmartRG SR516ac Routed Configuration#with WiFi|without a config file]].<br />
==Modes of Operation==<br />
# [[SmartRG_SR516ac_Routed_Configuration|Routed]] - Functions as both a modem and WiFi router, which is recommended for most members. Another router can be added to extend the network, but each network must use a different subnet.<br />
# [[SmartRG_SR516ac_Bridge_Configuration|Bridge]] - '''(Advanced)''' Functions only as a modem, so another device is required to make the PPPoE connection. Recommended for advanced members using a separate router.<br />
<br />
= Images =<br />
{{Template:Back_to_the_Top}}<br />
<gallery mode="slideshow"><br />
File:OV804WVA-front.png|Ovislink OV804WVA - Front<br />
File:OV804WVA-back.png|Ovislink OV804WVA - Back<br />
File:SR516ac-setup.png|Ovislink OV804WVA Setup Diagram<br />
</gallery><br />
<br />
=See Also=<br />
{{Template:Back_to_the_Top}}<br />
*[[Modem Configuration]] - Instructions for all NCF modems<br />
*[[Modem Lights#SmartRG|About the modem lights]]<br />
*[[Changing WiFi Channels on SmartRG modems|Changing WiFi Channels]]<br />
*[[Dynamic DNS]]<br />
*[[Port forwarding#Port_forwarding_on_SmartRG_Modems|Port forwarding]]<br />
<br />
[[Category:DSL]]<br />
[[Category:Modems]]</div>Ga627https://help.ncf.ca/index.php?title=File:OV804WVA-back.png&diff=7971File:OV804WVA-back.png2022-11-23T19:28:43Z<p>Ga627: </p>
<hr />
<div></div>Ga627https://help.ncf.ca/index.php?title=File:OV804WVA-front.png&diff=7970File:OV804WVA-front.png2022-11-23T19:27:09Z<p>Ga627: </p>
<hr />
<div></div>Ga627https://help.ncf.ca/index.php?title=Ovislink_OV804WVA&diff=7969Ovislink OV804WVA2022-11-23T19:04:24Z<p>Ga627: fix</p>
<hr />
<div><div class="ncfrightbox w-25"> {{Template:Ovislink OV804WVA}} </div><br />
=Preparation=<br />
'''Updated: 2022-11-23'''<br />
<br />
The Ovislink OV804WVA modem router supports both ADSL and VDSL, and switches automatically to match the line it is connected to.<br />
* Note: Fees for changing plans apply, see our [[DSL Rates]].<br />
<br />
As Ovislink modems use the same admin interface as SmartRG modems, our guides for changing settings on [[SmartRG]] modems can also be used.<br />
<br />
<br />
Before you start configuring the modem:<br />
# '''Factory Settings:''' '''If you pick up a modem from the NCF office, it should already be configured for your account.''' These instructions are for configuring the modem from elsewhere or after it is been reset to factory settings. If the modem is not new, we recommend resetting it by '''holding down the reset button with a paper clip for about 10 seconds'''. <br />
#* We recommend these settings for most NCF members. To learn more about what the settings do and more advanced settings, consult the [[Modem Manuals|manual]].<br />
#'''Ethernet Connection:''' Consult the [https://www.ncf.ca/ncf/support/w/images/4/4b/About_your_Ovislink_OV804WVA.pdf About your Ovislink OV804WVA modem instruction sheet] to learn how to connect the modem''. We recommend configuring the modem using a computer connected by an ethernet cable, as opposed to over a wireless connection.''<br />
=Configuration=<br />
'''If you pick up a modem from the NCF office, it should already be configured for your account.''' You can follow our instructions to configure the modem yourself, or contact [mailto:support@ncf.ca support@ncf.ca] if you would like to bring your modem to our office to be configured.<br />
<br />
==Methods==<br />
If you have access to email, we can send you a file to automatically configure the modem with your NCF account and our recommended settings, which is much easier than going through all the steps manually. You can request a config file from [mailto:support@ncf.ca support@ncf.ca] then follow our [[SmartRG SR516ac Config from File|instructions to configure your modem with a config file]].<br />
<br />
Alternatively, you can follow the instructions below to configure the modem [[SmartRG SR516ac Routed Configuration#with WiFi|without a config file]].<br />
==Modes of Operation==<br />
# [[SmartRG_SR516ac_Routed_Configuration|Routed]] - Functions as both a modem and WiFi router, which is recommended for most members. Another router can be added to extend the network, but each network must use a different subnet.<br />
# [[SmartRG_SR516ac_Bridge_Configuration|Bridge]] - '''(Advanced)''' Functions only as a modem, so another device is required to make the PPPoE connection. Recommended for advanced members using a separate router.<br />
<br />
= Images =<br />
{{Template:Back_to_the_Top}}<br />
<gallery mode="slideshow"><br />
File:OV804WVA-front.png|Ovislink OV804WVA - Front<br />
File:OV804WVA-back.png|Ovislink OV804WVA - Back<br />
File:OV804WVA-left.png|Ovislink OV804WVA - Left Side<br />
File:OV804WVA-angled.png|Ovislink OV804WVA - Angled<br />
File:OV804WVA-setup.png|Ovislink OV804WVA Setup Diagram<br />
</gallery><br />
<br />
=See Also=<br />
{{Template:Back_to_the_Top}}<br />
*[[Modem Configuration]] - Instructions for all NCF modems<br />
*[[Modem Lights#SmartRG|About the modem lights]]<br />
*[[Changing WiFi Channels]]<br />
*[[Dynamic DNS]]<br />
*[[Port forwarding#Port_forwarding_on_SmartRG_Modems|Port forwarding]]<br />
<br />
[[Category:DSL]]<br />
[[Category:Modems]]</div>Ga627https://help.ncf.ca/index.php?title=Ovislink_OV804WVA&diff=7968Ovislink OV804WVA2022-11-23T19:03:33Z<p>Ga627: Create ov804</p>
<hr />
<div><div class="ncfrightbox w-25"> {{Template:Ovislink OV804WVA}} </div><br />
=Preparation=<br />
'''Updated: 2022-11-23'''<br />
<br />
The Ovislink OV804WVA modem router supports both ADSL and VDSL, and switches automatically to match the line it is connected to.<br />
* Note: Fees for changing plans apply, see our [[DSL Rates]].<br />
<br />
As Ovislink modems use the same admin interface as SmartRG modems, our guides for changing settings on [[SmartRG]] modems can also be used.<br />
<br />
<br />
Before you start configuring the modem:<br />
# '''Firmware Check:''' Check that your [[Ovislink OV804WVA Firmware|firmware is up to date]] or update to the recommended version. If you have a different firmware version, the screenshots and instructions might not match exactly. Contact [http://mailto:support@ncf.ca support@ncf.ca] if you need assistance.<br />
# '''Factory Settings:''' '''If you pick up a modem from the NCF office, it should already be configured for your account.''' These instructions are for configuring the modem from elsewhere or after it is been reset to factory settings. If the modem is not new, we recommend resetting it by '''holding down the reset button with a paper clip for about 10 seconds'''. <br />
#* We recommend these settings for most NCF members. To learn more about what the settings do and more advanced settings, consult the [[Modem Manuals|manual]].<br />
#'''Ethernet Connection:''' Consult the [https://www.ncf.ca/ncf/support/w/images/4/4b/About_your_Ovislink_OV804WVA.pdf About your Ovislink OV804WVA modem instruction sheet] to learn how to connect the modem''. We recommend configuring the modem using a computer connected by an ethernet cable, as opposed to over a wireless connection.''<br />
=Configuration=<br />
'''If you pick up a modem from the NCF office, it should already be configured for your account.''' You can follow our instructions to configure the modem yourself, or contact [mailto:support@ncf.ca support@ncf.ca] if you would like to bring your modem to our office to be configured.<br />
<br />
==Methods==<br />
If you have access to email, we can send you a file to automatically configure the modem with your NCF account and our recommended settings, which is much easier than going through all the steps manually. You can request a config file from [mailto:support@ncf.ca support@ncf.ca] then follow our [[SmartRG SR516ac Config from File|instructions to configure your modem with a config file]].<br />
<br />
Alternatively, you can follow the instructions below to configure the modem [[SmartRG SR516ac Routed Configuration#with WiFi|without a config file]].<br />
==Modes of Operation==<br />
# [[SmartRG_SR516ac_Routed_Configuration|Routed]] - Functions as both a modem and WiFi router, which is recommended for most members. Another router can be added to extend the network, but each network must use a different subnet.<br />
# [[SmartRG_SR516ac_Bridge_Configuration|Bridge]] - '''(Advanced)''' Functions only as a modem, so another device is required to make the PPPoE connection. Recommended for advanced members using a separate router.<br />
<br />
= Images =<br />
{{Template:Back_to_the_Top}}<br />
<gallery mode="slideshow"><br />
File:OV804WVA-front.png|Ovislink OV804WVA - Front<br />
File:OV804WVA-back.png|Ovislink OV804WVA - Back<br />
File:OV804WVA-left.png|Ovislink OV804WVA - Left Side<br />
File:OV804WVA-angled.png|Ovislink OV804WVA - Angled<br />
File:OV804WVA-setup.png|Ovislink OV804WVA Setup Diagram<br />
</gallery><br />
<br />
=See Also=<br />
{{Template:Back_to_the_Top}}<br />
*[[Modem Configuration]] - Instructions for all NCF modems<br />
*[[Modem Lights#SmartRG|About the modem lights]]<br />
*[[Changing WiFi Channels]]<br />
*[[Dynamic DNS]]<br />
*[[Port forwarding#Port_forwarding_on_SmartRG_Modems|Port forwarding]]<br />
<br />
[[Category:DSL]]<br />
[[Category:Modems]]</div>Ga627https://help.ncf.ca/index.php?title=Passwords&diff=7967Passwords2022-11-23T18:18:07Z<p>Ga627: password changes</p>
<hr />
<div>NCF uses different passwords for modems and user accounts. Although these are explained on the various [[Modem Configuration|modem configuration pages]], this article is intended to collect information on passwords into one location.<br />
<br />
=Different passwords=<br />
Here are the different passwords that NCF uses:<br />
<br />
==NCF Account Password==<br />
:This is the password that you chose for your NCF account when you signed up. We cannot see this password but our HelpDesk can reset it for you.<br />
==Wifi Password==<br />
:If you got a modem with Wifi from us, the instructions include the password for connecting to Wifi which is also printed on a label on the modem. This password can be changed in the modem administration.<br />
==Modem Admin Password==<br />
:If you got a modem from us, the admin password, which you to makes changes to the modem settings, is included in the instructions.<br />
==DSL Password==<br />
:This is the password assigned that allows your DSL modem to sign onto the internet. It typically consists of 12 letters and numbers starting with "ncf". When you picked up your modem, your DSL password will have been included with the instructions. Contact our HelpDesk if you need this password to configure your connection.<br />
<br />
=Password Uses and Changeability=<br />
<br />
{| class="wikitable"<br />
|-<br />
! NCF Password Uses !! Changeability<br />
|-<br />
| Signing into the [https://start.ncf.ca StartPage]|| Can be changed by you anytime [https://www.ncf.ca/en/auth/password_change/ here]<br />
|-<br />
| Signing into [https://mail.ncf.ca Zimbra webmail] || Can be changed by you anytime [https://www.ncf.ca/en/auth/password_change/ here]<br />
|-<br />
| Signing onto File Transfer Protocol (FTP) at ftp.ncf.ca to [[Publishing Web Pages|upload a web page]] || Can be changed by you anytime [https://www.ncf.ca/en/auth/password_change/ here]<br />
|-<br />
| Having your dial-up modem sign onto [[Getting Started (Dial-up)|NCF dial-up service]] || Can be changed by you anytime [https://www.ncf.ca/en/auth/password_change/ here]<br />
|}<br />
<br />
{| class="wikitable"<br />
|-<br />
! DSL Password Uses !! Changeability<br />
|-<br />
| Your DSL modem signing onto the internet || cannot be changed without your DSL modem losing its connection<br />
|-<br />
| Signing into your DSL modem admin account to view the modem interface || used in this location can be changed by you anytime [[Modem Web Interface|on the modem interface]]<br />
|-<br />
| Signing a device onto your wireless connection to your DSL modem to connect to the internet || used in this location can be changed by you anytime [[Modem Web Interface|on the modem interface]]<br />
|}<br />
<br />
'''Note''' - The older Speedtouch 585 wireless modems sold by NCF until December 2011 come with a pre-programmed wifi password, which is given on the label on the bottom of the unit. NCF did not change these when they were shipped to members, but you can change them by [[Modem Web Interface|signing onto the interface]].<br />
<br />
=See also=<br />
*[[Modem Configuration]]<br />
*[https://nakedsecurity.sophos.com/2016/11/23/stop-wasting-time-making-the-wrong-passwords-stronger/ Stop wasting time making the wrong passwords stronger]<br />
<br />
[[Category:DSL]]<br />
[[Category:Web space]]<br />
[[Category:Email]]<br />
[[Category:Account & Membership]]<br />
[[Category:Privacy and Security]]</div>Ga627https://help.ncf.ca/index.php?title=Passwords&diff=7966Passwords2022-10-14T17:15:19Z<p>Ga627: /* Password Uses and Changeability */</p>
<hr />
<div>NCF uses two different passwords for modems and user accounts. Although these are explained on the various [[Modem Configuration|modem configuration pages]], this article is intended to collect information on passwords into one location.<br />
<br />
=Different passwords=<br />
Here are the different passwords that NCF uses:<br />
<br />
==Your NCF Account Password==<br />
:This is the password that you chose for your NCF account when you signed up. It consists of eight to 30 numbers, letters or other characters.<br />
==Your DSL password==<br />
:This is the password assigned that allows your DSL modem to sign onto the internet via Bell's wired network. It typically consists of 12 letters and numbers starting with "ncf". When you picked up your modem your DSL password will have been supplied to you along with instructions on a sheet of paper. If you have lost it the NCF office can look it up for you.<br />
<br />
=Password Uses and Changeability=<br />
<br />
{| class="wikitable"<br />
|-<br />
! NCF Password Uses !! Changeability<br />
|-<br />
| Signing into the [https://start.ncf.ca StartPage]|| Can be changed by you anytime [https://www.ncf.ca/en/auth/password_change/ here]<br />
|-<br />
| Signing into [https://mail.ncf.ca Zimbra webmail] || Can be changed by you anytime [https://www.ncf.ca/en/auth/password_change/ here]<br />
|-<br />
| Signing onto File Transfer Protocol (FTP) at ftp.ncf.ca to [[Publishing Web Pages|upload a web page]] || Can be changed by you anytime [https://www.ncf.ca/en/auth/password_change/ here]<br />
|-<br />
| Having your dial-up modem sign onto [[Getting Started (Dial-up)|NCF dial-up service]] || Can be changed by you anytime [https://www.ncf.ca/en/auth/password_change/ here]<br />
|}<br />
<br />
{| class="wikitable"<br />
|-<br />
! DSL Password Uses !! Changeability<br />
|-<br />
| Your DSL modem signing onto the internet || cannot be changed without your DSL modem losing its connection<br />
|-<br />
| Signing into your DSL modem admin account to view the modem interface || used in this location can be changed by you anytime [[Modem Web Interface|on the modem interface]]<br />
|-<br />
| Signing a device onto your wireless connection to your DSL modem to connect to the internet || used in this location can be changed by you anytime [[Modem Web Interface|on the modem interface]]<br />
|}<br />
<br />
'''Note''' - The older Speedtouch 585 wireless modems sold by NCF until December 2011 come with a pre-programmed wifi password, which is given on the label on the bottom of the unit. NCF did not change these when they were shipped to members, but you can change them by [[Modem Web Interface|signing onto the interface]].<br />
<br />
=See also=<br />
*[[Modem Configuration]]<br />
*[https://nakedsecurity.sophos.com/2016/11/23/stop-wasting-time-making-the-wrong-passwords-stronger/ Stop wasting time making the wrong passwords stronger]<br />
<br />
[[Category:DSL]]<br />
[[Category:Web space]]<br />
[[Category:Email]]<br />
[[Category:Account & Membership]]<br />
[[Category:Privacy and Security]]</div>Ga627https://help.ncf.ca/index.php?title=Replacing_Windows&diff=7932Replacing Windows2022-03-14T20:07:23Z<p>Ga627: Ga627 moved page Replacing Windows to Replacing Unsupported Version of Windows</p>
<hr />
<div>#REDIRECT [[Replacing Unsupported Version of Windows]]</div>Ga627https://help.ncf.ca/index.php?title=Replacing_Unsupported_Version_of_Windows&diff=7931Replacing Unsupported Version of Windows2022-03-14T20:07:23Z<p>Ga627: Ga627 moved page Replacing Windows to Replacing Unsupported Version of Windows</p>
<hr />
<div>This article is aimed at people still using an older version of Windows after all support for that operating system ended. It explains what the risks are and offers some solutions.<br />
<br />
==Background==<br />
As Microsoft announced many years ago [https://support.microsoft.com/en-us/lifecycle?x=10&y=16&p1=3221 Windows XP support ended on 8 April 2014]. This means there are no more system security updates for Windows XP and new system vulnerabilities now go unaddressed.<br />
<br />
Because Windows XP still has a substantial user base it remains a target for exploitation. Since the end of support in April 2014 malware writers and criminals have been targeting Windows XP users, knowing that any exploits will not be corrected. There have been numerous reports of wide-ranging vulnerabilities being exploited. All of this means that Windows XP is no longer safe to use and cannot be reliably secured.<br />
<br />
As of March 2022, the oldest version of Windows still receiving security updates is Windows 8.1. Windows Vista, Windows 7 and Windows 8.0 are no longer supported.<br />
<br />
==Risks==<br />
If you continue to use Windows after support has ended there is a good chance that:<br />
<br />
*you will have your computer compromised by malware, taking advantage of known, but unpatched, exploits<br />
*you will have your data stolen, including credit card and banking information<br />
*your computer will be used under remote control as part of a [https://en.wikipedia.org/wiki/Botnet botnet] for purposes of [https://en.wikipedia.org/wiki/Spamming spamming] and that will result in NCF's mail server being [[Email blacklisting|blacklisted]], interrupting all NCF user's mail.<br />
<br />
==Form==<br />
These days the choice of desktop computers is more limited than it was in 2001 when Windows XP came out, as many people have moved to portable devices. If you are looking for new hardware you need to consider what form computer would suit your needs best now.<br />
[[File:Acer Aspire Netbook Ubuntu.JPG|right|thumb|An Acer Aspire netbook running Ubuntu]]<br />
;Desktop tower<br />
:Has the largest and most complete keyboards, mouse and is easy to set up with printers, scanners and other peripherals, usually connected by ethernet, although some modern ones support wifi.<br />
;Laptop<br />
:More portable, usually connected via wifi, enables you to work in your living room, bedroom, etc<br />
;Netbook<br />
:These were very popular a few years ago and there are still a few models available, essentially a small laptop, with a scaled down screen and keyboard.<br />
;Tablet<br />
:Smaller and lighter than a laptop, but lacks a real keyboard. Most people use these for watching video rather than for writing with.<br />
;Smart phone<br />
:These are really small computers more than phones and may be handy due to their portability, although their keyboards and screens are small.<br />
<br />
==Solutions==<br />
There are a number of possible solutions, with costs ranging from ''free'' to many thousands of dollars. Here are some possible solutions.<br />
<br />
===Buy a new computer running Windows 11===<br />
[[File:Windows store in Future Shop.JPG|thumb|right|Windows 8 computers for sale in a store display]]<br />
This is [http://windows.microsoft.com/eos Microsoft's officially preferred solution] for users still running Windows XP. A new desktop tower or laptop running [[Windows 10]] will cost $450 and up. These are generally available at all electronics stores that sell computers.<br />
<br />
If you are using Windows then avoid using Microsoft's Internet Explorer browser. Use an alternative browser and install AdBlock+ to reduce risks. [[Using_Windows_safely#Don.27t_use_Internet_Explorer|This article explains why and offers better alternatives]].<br />
<br />
===Buy a used computer running Windows 10 or Windows 11===<br />
In general computers that came with Windows XP will not run newer versions of Windows due to slow processors and lack of RAM. Used computers running Windows 10 are available at most used computer outlets, like [http://compucorps.org/techstore/ CompuCorps], [http://www.factorydirect.ca FactoryDirect.ca] in Ottawa for $100 and up.<br />
<br />
If you are using Windows then avoid using Microsoft's Internet Explorer browser. Use an alternative browser and install AdBlock+ to reduce risks. [[Using_Windows_safely#Don.27t_use_Internet_Explorer|This article explains why and offers better alternatives]].<br />
<br />
===Buy a Mac===<br />
[[File:Mac Store in Montreal.JPG|thumb|right|A dedicated Mac store]]<br />
[https://en.wikipedia.org/wiki/Macintosh Apple Macs] are in general better protected against malware than Windows computers are, but they are more expensive. New desktop and laptop Macs start at about $1200, but used ones will be cheaper where available. Macs are available at dedicated Mac stores in Ottawa and some electronics stores that have in-store Mac shops.<br />
<br />
===Buy a Chromebook===<br />
[[File:Chromebook display 1684.JPG|thumb|left|A Chromebook display in a shop in Ottawa]]<br />
[https://en.wikipedia.org/wiki/Chromebook Google Chromebooks] have been on the market for a few years. These simple computers are Linux-based and primarily run the Google Chrome web browser. Most document processing tasks are carried out using Google Drive (formerly called Google Docs). Their main advantages are that they are well protected against malware, require little outside technical support or knowledge, update automatically and, for people with simple computing needs, may provide a cost-effective and safer computing experience. Chromebooks start at about $270.<br />
<br />
===Buy a Linux computer===<br />
Some computer vendors, such as [http://www.dell.com/ubuntu Dell], [https://system76.com/ System76] and others build new computers that come with Linux-based operating systems, such as [https://en.wikipedia.org/wiki/Ubuntu_%28operating_system%29 Ubuntu], pre-installed. In general these have to be ordered through web sales. Linux-based systems are better protected against malware, more stable and these days are easy to use.<br />
<br />
===Install a new operating system on your hardware===<br />
While old hardware that came with Windows XP will not generally run newer Windows operating systems there are still some lightweight Linux-based operating systems that will run well on that hardware. The main advantages of Linux based systems are that they are well protected against malware, easy to install and learn and are generally available free of charge. That means if you already own a computer running Windows XP there are solutions that will cost nothing.<br />
<br />
Pretty much all Linux-based systems will run [http://www.libreoffice.org/ LibreOffice], a free software office suite similar to Microsoft Office, that enables you to edit, create and save the usual Microsoft format documents, like .doc, .docx, xls and .ppt files. [https://wiki.documentfoundation.org/Feature_Comparison:_LibreOffice_-_Microsoft_Office Here is a comparison of LibreOffice features versus Microsoft Office]. <br />
<br />
Many other familiar applications are available for Linux, too, like the Firefox and Chrome web browsers. Generally there are Linux applications to replace Windows applications and do almost all computing tasks. If you absolutely must use specific Windows applications many can be run using a compatibility layer, like [https://en.wikipedia.org/wiki/Wine_%28software%29 Wine]. <br />
<br />
Linux operating systems will generally meet the needs of most computer users, unless there are specific Windows programs or games that have no Linux equivalent or cannot be run through Wine or other similar solutions.<br />
<br />
==Puppy Linux==<br />
[[File:Puppy Linux Screenshot.png|right|thumb|Puppy Linux desktop]]<br />
Windows XP computers are now so old (the last ones were sold in about 2006), are 32-bit and have such limited RAM and CPUs by modern standards, that they will only run lightweight 32-bit Linux systems, such as Puppy Linux.<br />
<br />
Complete instructions on how to install it are at: [[Puppy Linux]].<br />
<br />
==See also==<br />
*[[Best Of Free Windows Software]]<br />
*[[All in One - System Rescue Toolkit]]<br />
*[[Using Windows safely]]<br />
*[[Windows 10]]<br />
<br />
==External links==<br />
*[http://windows.microsoft.com/eos Windows XP support has ended] - Microsoft article<br />
*[http://www.cbc.ca/news/technology/end-of-windows-xp-tech-support-how-it-will-affect-you-1.2584259 End of Windows XP tech support: How it will affect you] 25 March 2014, on CBC<br />
*[http://www.cbc.ca/news/technology/windows-xp-holdouts-vulnerable-to-hackers-1.2532609 Windows XP holdouts vulnerable to hackers] - CBC article<br />
*[http://linux.oneandoneis2.org/wrongms.htm What's wrong with Microsoft?] by Dominic Humphries<br />
*[http://www.itworld.com/security/440707/russian-cybercrime-group-compromised-half-million-computers Russian cybercrime group compromised half a million computers] Article that shows an example of why users should not still be using Windows XP or Internet Explorer, 7 October 2014<br />
*[http://shop.oreilly.com/product/9780596157630.do Windows 7 Annoyances] by David Karp, a book that details the limitations of the various versions of Windows 7 and offers advice on how to make the operating system more secure and perform better.<br />
*[http://www.omgubuntu.co.uk/2014/08/ubuntu-can-play-games-replace-windows-questions Can Ubuntu…? — 4 Questions New Users Ask] by Joey-Elijah Sneddon on OMG Ubuntu<br />
*[http://www.gizmag.com/windows-xp-support-end-options/31218/ Windows XP support ends April 8: What are your options?] on Gizmag<br />
*[http://www.omgubuntu.co.uk/2014/02/windows-xp-users-may-switch-linux 11 Percent of Windows XP Users Will Switch to Linux, Survey Claims], OMG Ubuntu, 21 February 2014<br />
*[http://www.omgubuntu.co.uk/2014/02/four-reasons-why-windows-xp-users-should-switch-to-lubuntu-this-april Windows XP User? Here’s 4 Reasons to Switch to Lubuntu This April] By Joey-Elijah Sneddon, OMG Ubuntu<br />
*[http://www.pcworld.com/article/2107641/3-easy-linux-alternatives-for-windows-xp-refugees-who-dont-want-a-new-pc.html 3 easy Linux alternatives for Windows XP refugees who don't want a new PC] on PC World<br />
*[https://www.howtogeek.com/392976/what-it-means-when-microsoft-stops-supporting-your-version-of-windows/ What It Means When Microsoft Stops Supporting Your Version of Windows] - on How-To-Geek<br />
<br />
[[Category:Computer Help]]<br />
[[Category: Windows]]<br />
[[Category:Privacy and Security]]</div>Ga627