Email SSL Errors - Revision history

Xx176 at 13:18, 17 October 2018

2018-10-17T13:18:10Z

← Older revision		Revision as of 13:18, 17 October 2018
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	~~[https://www.ncf.ca/ncf/support/w/index.php?title=Email_SSL_Errors&action=edit Edit source]~~

	= Problem =		= Problem =

Xx176 at 13:17, 17 October 2018

2018-10-17T13:17:45Z

← Older revision		Revision as of 13:17, 17 October 2018
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			[https://www.ncf.ca/ncf/support/w/index.php?title=Email_SSL_Errors&action=edit Edit source]

	= Problem =		= Problem =

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	In Outlook, un-check the advanced option "This server requires an encrypted connection(SSL)." for both mail servers to disable encryption. This should allow obsolete versions to continue to work, although since the connections are not secure, there is a greater risk of someone being able to see your emails and password, so this setup should especially not be used on a public network.		In Outlook, un-check the advanced option "This server requires an encrypted connection(SSL)." for both mail servers to disable encryption. This should allow obsolete versions to continue to work, although since the connections are not secure, there is a greater risk of someone being able to see your emails and password, so this setup should especially not be used on a public network.
			[[Category:Email]]

Ga627: /* Use a connection that is not secure */

2018-10-16T21:38:50Z

Use a connection that is not secure

← Older revision		Revision as of 21:38, 16 October 2018
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	== Use a connection that is not secure ==		== Use a connection that is not secure ==

	In Outlook, un-check the advanced option "This server requires an encrypted connection(SSL)." for both mail servers to disable encryption. This should allow obsolete versions to continue to work, although since the connections are not secure there is a greater risk of someone being able to see your emails and password, so ~~such a~~ setup should especially not be used on a public network.		In Outlook, un-check the advanced option "This server requires an encrypted connection(SSL)." for both mail servers to disable encryption. This should allow obsolete versions to continue to work, although since the connections are not secure, there is a greater risk of someone being able to see your emails and password, so this setup should especially not be used on a public network.

Ga627: /* Solutions */

2018-10-12T18:01:54Z

Solutions

← Older revision		Revision as of 18:01, 12 October 2018
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	Many free email clients are available, we recommend Thunderbird which updates itself automatically. [https://www.thunderbird.net/en-GB/ Download Thunderbird]		Many free email clients are available, we recommend Thunderbird which updates itself automatically. [https://www.thunderbird.net/en-GB/ Download Thunderbird]

			== Upgrade to a supported version of Outlook ==

			You can buy a recent version of Office since Outlook can still able to make secure connections if it's up to date. [https://www.ncf.ca/ncf/support/wiki/Microsoft_Outlook_2016 Instructions to set up for Outlook 2016]

	== Use a connection that is not secure ==		== Use a connection that is not secure ==

	In Outlook, un-check the advanced option "This server requires an encrypted connection(SSL)." for both mail servers to disable encryption. This should allow obsolete versions to continue to work, although since the connections are not secure there is a greater risk of someone being able to see your emails and password, so such a setup should especially not be used on a public network.		In Outlook, un-check the advanced option "This server requires an encrypted connection(SSL)." for both mail servers to disable encryption. This should allow obsolete versions to continue to work, although since the connections are not secure there is a greater risk of someone being able to see your emails and password, so such a setup should especially not be used on a public network.

Ga627: /* Problem */

2018-10-12T17:42:12Z

Problem

← Older revision		Revision as of 17:42, 12 October 2018
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	= Problem =		= Problem =

	Email clients can become unable to make a secure connection if they are not updated. This is because ~~the mail~~ servers ~~are updated, and some updates cause them to~~ disallow connections which are no longer secure. This is often a problem with Outlook since Microsoft ends support of Office after a few years and no longer provides updates for older versions. The error in Outlook ~~usually~~ looks like ~~this~~:		Email clients can become unable to make a secure connection if they are not updated. This is because sometimes servers will disallow connections which are no longer secure after they are updated. This is often a problem with Outlook since Microsoft ends support of Office after a few years and no longer provides updates for older versions. The error in Outlook looks like:

	Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'mail.ncf.ca', Server: 'mail.ncf.ca', Protocol: POP3, Port: 995, Secure(SSL): Yes, Error Number: 0x800CCC0F		Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'mail.ncf.ca', Server: 'mail.ncf.ca', Protocol: POP3, Port: 995, Secure(SSL): Yes, Error Number: 0x800CCC0F

Ga627: /* Solutions */

2018-10-12T17:41:04Z

Solutions

← Older revision		Revision as of 17:41, 12 October 2018
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	= Solutions =		= Solutions =

	== ~~Free Email Client~~ ==		== Zimbra webmail ==

	~~== Free Email Client ==~~		You can check your email from any modern web browser, [https://mail.ncf.ca/ login at mail.ncf.ca].

	https://www.thunderbird.net/en-GB/		== Free email client ==

			Many free email clients are available, we recommend Thunderbird which updates itself automatically. [https://www.thunderbird.net/en-GB/ Download Thunderbird]

			== Use a connection that is not secure ==

			In Outlook, un-check the advanced option "This server requires an encrypted connection(SSL)." for both mail servers to disable encryption. This should allow obsolete versions to continue to work, although since the connections are not secure there is a greater risk of someone being able to see your emails and password, so such a setup should especially not be used on a public network.

Ga627: Created page with "= Problem = Email clients can become unable to make a secure connection if they are not updated. This is because the mail servers are updated, and some updates cause them to..."

2018-10-12T17:09:16Z

Created page with "= Problem = Email clients can become unable to make a secure connection if they are not updated. This is because the mail servers are updated, and some updates cause them to..."

New page

= Problem =

Email clients can become unable to make a secure connection if they are not updated. This is because the mail servers are updated, and some updates cause them to disallow connections which are no longer secure. This is often a problem with Outlook since Microsoft ends support of Office after a few years and no longer provides updates for older versions. The error in Outlook usually looks like this:

Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'mail.ncf.ca', Server: 'mail.ncf.ca', Protocol: POP3, Port: 995, Secure(SSL): Yes, Error Number: 0x800CCC0F

Other emails clients give a similar error:

SSL protocol error. Please try disabling SSL, or contact your other provider to verify the correct port settings.

= Solutions =

== Free Email Client ==

== Free Email Client ==

https://www.thunderbird.net/en-GB/