Modem Installation - Revision history

Fy792 at 20:53, 28 July 2018

2018-07-28T20:53:28Z

← Older revision		Revision as of 20:53, 28 July 2018
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	<div class="ncfrightbox"> {{Template:Modem Links}} </div>		<div class="ncfrightbox"> {{Template:Modem Links}} </div>
	~~__NOTOC__~~
	~~This page details how to physically install a modem at your home.~~

	~~=Installing a DSL Modem=~~
	DSL modems obtained from NCF are pre-configured and ready to install by following the steps below; you do not need to use the modem's Set-Up disk. (If your modem is not pre-configured by NCF, consult the [[Modem Configuration\|modem configuration guide]].)		DSL modems obtained from NCF are pre-configured and ready to install by following the steps below; you do not need to use the modem's Set-Up disk. (If your modem is not pre-configured by NCF, consult the [[Modem Configuration\|modem configuration guide]].)

	==Install line filters==		=Install line filters=
	Every device connected to the phone line at your location must have a line filter '''except the DSL modem'''. Devices that must be connected via a filter include phones, fax machines, satellite receivers, alarm systems, and dial-up computer modems. Alternatively, you can use one filter for your entire location (see [[Home Wiring]]).		Every device connected to the phone line at your location must have a line filter '''except the DSL modem'''. Devices that must be connected via a filter include phones, fax machines, satellite receivers, alarm systems, and dial-up computer modems. Alternatively, you can use one filter for your entire location (see [[Home Wiring]]).

	[[File:PhoneLineFilter.png\|center\|frame\|Every device (except the DSL modem) needs a line filter]]		[[File:PhoneLineFilter.png\|center\|frame\|Every device (except the DSL modem) needs a line filter]]

	==Connect the DSL modem==		=Connect the DSL modem=
	Connect the DSL modem directly (with '''no filter''') to a phone jack using the supplied phone line cable and to your computer with an ethernet cable (if you are using ethernet). Plug in the modem power supply. For best performance, use only the phone line provided with the modem. Locate it away from sources of electrical interference and ensure that it has good ventilation for cooling.		Connect the DSL modem directly (with '''no filter''') to a phone jack using the supplied phone line cable and to your computer with an ethernet cable (if you are using ethernet). Plug in the modem power supply. For best performance, use only the phone line provided with the modem. Locate it away from sources of electrical interference and ensure that it has good ventilation for cooling.

	[[File:DslModemPhoneComputer.png\|center\|frame\|Connect modem to phone line and computer]]		[[File:DslModemPhoneComputer.png\|center\|frame\|Connect modem to phone line and computer]]

	==Power up the modem and use the Internet==		=Power up the modem and use the Internet=
	Turn the modem on using the push-button switch located on the back of the modem. The lights on the modem should come on right away and within a few minutes they should turn green.		Turn the modem on using the push-button switch located on the back of the modem. The lights on the modem should come on right away and within a few minutes they should turn green.

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	Normally DSL modems are left on continuously to ensure your connection is there when you need it. If you are going to be away from home for an extended period of time it can be turned off.		Normally DSL modems are left on continuously to ensure your connection is there when you need it. If you are going to be away from home for an extended period of time it can be turned off.

	==Wireless==		=Wireless=
	If you have a modem that supports wireless access, it is pre-configured by NCF to operate with high security (WPA-PSK mode), which requires a password. The green WLAN light on the modem indicates the modem is ready for wireless access, and the modem should now appear on the list of access points available to your computer. When you try to make a connection, you will need to provide the WPA-PSK key that is printed on the bottom of your modem (also printed on a label on your modem's Setup disk) in the case of SpeedTouch modems or using your NCF [[DSL password]] (all other types of modems). For more details about wireless, consult your [[Modem Manuals\|modem's manual]].		If you have a modem that supports wireless access, it is pre-configured by NCF to operate with high security (WPA-PSK mode), which requires a password. The green WLAN light on the modem indicates the modem is ready for wireless access, and the modem should now appear on the list of access points available to your computer. When you try to make a connection, you will need to provide the WPA-PSK key that is printed on the bottom of your modem (also printed on a label on your modem's Setup disk) in the case of SpeedTouch modems or using your NCF [[DSL password]] (all other types of modems). For more details about wireless, consult your [[Modem Manuals\|modem's manual]].

	==Doing more==		=Doing more=
	DSL modems generally have features to support more than the standard operation enabled above. For special circumstances and doing more, have a look at the [[Modem Manuals\|modem's manual]].		DSL modems generally have features to support more than the standard operation enabled above. For special circumstances and doing more, have a look at the [[Modem Manuals\|modem's manual]].

Fy792 at 20:52, 28 July 2018

2018-07-28T20:52:02Z

← Older revision		Revision as of 20:52, 28 July 2018
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	<div class="ncfrightbox"> {{Template:Modem Links}} </div>		<div class="ncfrightbox"> {{Template:Modem Links}} </div>

	__NOTOC__		__NOTOC__
	This page details how to physically install a modem at your home.		This page details how to physically install a modem at your home.

Fy792 at 20:51, 28 July 2018

2018-07-28T20:51:41Z

← Older revision		Revision as of 20:51, 28 July 2018
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			<div class="ncfrightbox"> {{Template:Modem Links}} </div>

	__NOTOC__		__NOTOC__
	This page details how to physically install a modem at your home.		This page details how to physically install a modem at your home.

Xx176 at 08:41, 28 July 2018

2018-07-28T08:41:10Z

← Older revision		Revision as of 08:41, 28 July 2018
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	This page details how to physically install a modem at your home.		This page details how to physically install a modem at your home.

	==Installing a DSL Modem==		=Installing a DSL Modem=
	DSL modems obtained from NCF are pre-configured and ready to install by following the steps below; you do not need to use the modem's Set-Up disk. (If your modem is not pre-configured by NCF, consult the [[Modem Configuration\|modem configuration guide]].)		DSL modems obtained from NCF are pre-configured and ready to install by following the steps below; you do not need to use the modem's Set-Up disk. (If your modem is not pre-configured by NCF, consult the [[Modem Configuration\|modem configuration guide]].)

	===Install line filters===		==Install line filters==
	Every device connected to the phone line at your location must have a line filter '''except the DSL modem'''. Devices that must be connected via a filter include phones, fax machines, satellite receivers, alarm systems, and dial-up computer modems. Alternatively, you can use one filter for your entire location (see [[Home Wiring]]).		Every device connected to the phone line at your location must have a line filter '''except the DSL modem'''. Devices that must be connected via a filter include phones, fax machines, satellite receivers, alarm systems, and dial-up computer modems. Alternatively, you can use one filter for your entire location (see [[Home Wiring]]).

	[[File:PhoneLineFilter.png\|center\|frame\|Every device (except the DSL modem) needs a line filter]]		[[File:PhoneLineFilter.png\|center\|frame\|Every device (except the DSL modem) needs a line filter]]

	===Connect the DSL modem===		==Connect the DSL modem==
	Connect the DSL modem directly (with '''no filter''') to a phone jack using the supplied phone line cable and to your computer with an ethernet cable (if you are using ethernet). Plug in the modem power supply. For best performance, use only the phone line provided with the modem. Locate it away from sources of electrical interference and ensure that it has good ventilation for cooling.		Connect the DSL modem directly (with '''no filter''') to a phone jack using the supplied phone line cable and to your computer with an ethernet cable (if you are using ethernet). Plug in the modem power supply. For best performance, use only the phone line provided with the modem. Locate it away from sources of electrical interference and ensure that it has good ventilation for cooling.

	[[File:DslModemPhoneComputer.png\|center\|frame\|Connect modem to phone line and computer]]		[[File:DslModemPhoneComputer.png\|center\|frame\|Connect modem to phone line and computer]]

	===Power up the modem and use the Internet===		==Power up the modem and use the Internet==
	Turn the modem on using the push-button switch located on the back of the modem. The lights on the modem should come on right away and within a few minutes they should turn green.		Turn the modem on using the push-button switch located on the back of the modem. The lights on the modem should come on right away and within a few minutes they should turn green.

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	Normally DSL modems are left on continuously to ensure your connection is there when you need it. If you are going to be away from home for an extended period of time it can be turned off.		Normally DSL modems are left on continuously to ensure your connection is there when you need it. If you are going to be away from home for an extended period of time it can be turned off.

	===Wireless===		==Wireless==
	If you have a modem that supports wireless access, it is pre-configured by NCF to operate with high security (WPA-PSK mode), which requires a password. The green WLAN light on the modem indicates the modem is ready for wireless access, and the modem should now appear on the list of access points available to your computer. When you try to make a connection, you will need to provide the WPA-PSK key that is printed on the bottom of your modem (also printed on a label on your modem's Setup disk) in the case of SpeedTouch modems or using your NCF [[DSL password]] (all other types of modems). For more details about wireless, consult your [[Modem Manuals\|modem's manual]].		If you have a modem that supports wireless access, it is pre-configured by NCF to operate with high security (WPA-PSK mode), which requires a password. The green WLAN light on the modem indicates the modem is ready for wireless access, and the modem should now appear on the list of access points available to your computer. When you try to make a connection, you will need to provide the WPA-PSK key that is printed on the bottom of your modem (also printed on a label on your modem's Setup disk) in the case of SpeedTouch modems or using your NCF [[DSL password]] (all other types of modems). For more details about wireless, consult your [[Modem Manuals\|modem's manual]].

	===Doing more===		==Doing more==
	DSL modems generally have features to support more than the standard operation enabled above. For special circumstances and doing more, have a look at the [[Modem Manuals\|modem's manual]].		DSL modems generally have features to support more than the standard operation enabled above. For special circumstances and doing more, have a look at the [[Modem Manuals\|modem's manual]].

	==Problems?==		=Problems?=

	The modem lights usually indicate what is wrong. See [[Modem Lights]].		The modem lights usually indicate what is wrong. See [[Modem Lights]].
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	If there are still problems: see [http://www.ncf.ca/ncf/support/ NCF Help] and especially [http://www.ncf.ca/ncf/dg/index.jsp?dg=82 the DSL Help Desk] discussion group.		If there are still problems: see [http://www.ncf.ca/ncf/support/ NCF Help] and especially [http://www.ncf.ca/ncf/dg/index.jsp?dg=82 the DSL Help Desk] discussion group.

	==See also==		=See also=
	* [https://www.ncf.ca/ncf/support/w/images/9/91/Modem_Info_Pages_-_8951_v1.2.pdf NCF TP-Link 8951 installation instruction sheet]		* [https://www.ncf.ca/ncf/support/w/images/9/91/Modem_Info_Pages_-_8951_v1.2.pdf NCF TP-Link 8951 installation instruction sheet]
	* [https://www.ncf.ca/ncf/support/w/images/a/a6/Modem_Info_Pages_-_8816_v1.5.pdf NCF TP-Link 8816 installation instruction sheet]		* [https://www.ncf.ca/ncf/support/w/images/a/a6/Modem_Info_Pages_-_8816_v1.5.pdf NCF TP-Link 8816 installation instruction sheet]

Xx176 at 08:40, 28 July 2018

2018-07-28T08:40:18Z

← Older revision		Revision as of 08:40, 28 July 2018
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	===Install line filters===		===Install line filters===
	Every device connected to the phone line at your location must have a line filter '''except the DSL modem'''. Devices that must be connected via a filter include phones, fax machines, satellite receivers, alarm systems, and dial-up computer modems. Alternatively, you can use one filter for your entire location (see [[Home Wiring]].		Every device connected to the phone line at your location must have a line filter '''except the DSL modem'''. Devices that must be connected via a filter include phones, fax machines, satellite receivers, alarm systems, and dial-up computer modems. Alternatively, you can use one filter for your entire location (see [[Home Wiring]]).

	[[File:PhoneLineFilter.png\|center\|frame\|Every device (except the DSL modem) needs a line filter]]		[[File:PhoneLineFilter.png\|center\|frame\|Every device (except the DSL modem) needs a line filter]]
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	Turn the modem on using the push-button switch located on the back of the modem. The lights on the modem should come on right away and within a few minutes they should turn green.		Turn the modem on using the push-button switch located on the back of the modem. The lights on the modem should come on right away and within a few minutes they should turn green.

	If your modem is from NCF, it will be pre-configured and ready to go. Your computer should now be able to browse the internet. See [[~~About DSL modem lights~~]]		If your modem is from NCF, it will be pre-configured and ready to go. Your computer should now be able to browse the internet. See [[Modem Lights]]

	Normally DSL modems are left on continuously to ensure your connection is there when you need it. If you are going to be away from home for an extended period of time it can be turned off.		Normally DSL modems are left on continuously to ensure your connection is there when you need it. If you are going to be away from home for an extended period of time it can be turned off.
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	==Problems?==		==Problems?==

	The modem lights usually indicate what is wrong. See [[~~About DSL modem lights~~]].		The modem lights usually indicate what is wrong. See [[Modem Lights]].

	If your modem is not detecting a DSL signal, indicated by the DSL light not becoming solid green within a few minutes, here are some possible solutions:		If your modem is not detecting a DSL signal, indicated by the DSL light not becoming solid green within a few minutes, here are some possible solutions:

Xx176 at 06:21, 28 July 2018

2018-07-28T06:21:39Z

← Older revision		Revision as of 06:21, 28 July 2018
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	===Install line filters===		===Install line filters===
	Every device connected to the phone line at your location must have a line filter '''except the DSL modem'''. Devices that must be connected via a filter include phones, fax machines, satellite receivers, alarm systems, and dial-up computer modems. Alternatively, you can use one filter for your entire location (see [[Home ~~wiring (DSL)~~]].		Every device connected to the phone line at your location must have a line filter '''except the DSL modem'''. Devices that must be connected via a filter include phones, fax machines, satellite receivers, alarm systems, and dial-up computer modems. Alternatively, you can use one filter for your entire location (see [[Home Wiring]].

	[[File:PhoneLineFilter.png\|center\|frame\|Every device (except the DSL modem) needs a line filter]]		[[File:PhoneLineFilter.png\|center\|frame\|Every device (except the DSL modem) needs a line filter]]

Xx176 at 06:08, 28 July 2018

2018-07-28T06:08:14Z

← Older revision		Revision as of 06:08, 28 July 2018
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	* Check the connections. Using a phone, make sure there is phone service to the wall jack where the modem is to be connected.		* Check the connections. Using a phone, make sure there is phone service to the wall jack where the modem is to be connected.

	* Try the [[Troubleshooting ~~(DSL)~~\|troubleshooting]] procedures.		* Try the [[Troubleshooting\|troubleshooting]] procedures.

	If there are still problems: see [http://www.ncf.ca/ncf/support/ NCF Help] and especially [http://www.ncf.ca/ncf/dg/index.jsp?dg=82 the DSL Help Desk] discussion group.		If there are still problems: see [http://www.ncf.ca/ncf/support/ NCF Help] and especially [http://www.ncf.ca/ncf/dg/index.jsp?dg=82 the DSL Help Desk] discussion group.

Xx176: Xx176 moved page Modem Installation (DSL) to Modem Installation

2018-07-28T05:55:51Z

Xx176 moved page Modem Installation (DSL) to Modem Installation

← Older revision	Revision as of 05:55, 28 July 2018
(No difference)

Xx176 at 05:43, 28 July 2018

2018-07-28T05:43:54Z

← Older revision		Revision as of 05:43, 28 July 2018
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	===Wireless===		===Wireless===
	If you have a modem that supports wireless access, it is pre-configured by NCF to operate with high security (WPA-PSK mode), which requires a password. The green WLAN light on the modem indicates the modem is ready for wireless access, and the modem should now appear on the list of access points available to your computer. When you try to make a connection, you will need to provide the WPA-PSK key that is printed on the bottom of your modem (also printed on a label on your modem's Setup disk) in the case of SpeedTouch modems or using your NCF [[DSL password]] (all other types of modems). For more details about wireless, consult your [[Modem ~~manuals (DSL)~~\|modem's manual]].		If you have a modem that supports wireless access, it is pre-configured by NCF to operate with high security (WPA-PSK mode), which requires a password. The green WLAN light on the modem indicates the modem is ready for wireless access, and the modem should now appear on the list of access points available to your computer. When you try to make a connection, you will need to provide the WPA-PSK key that is printed on the bottom of your modem (also printed on a label on your modem's Setup disk) in the case of SpeedTouch modems or using your NCF [[DSL password]] (all other types of modems). For more details about wireless, consult your [[Modem Manuals\|modem's manual]].

	===Doing more===		===Doing more===
	DSL modems generally have features to support more than the standard operation enabled above. For special circumstances and doing more, have a look at the [[Modem ~~manuals (DSL)~~\|modem's manual]].		DSL modems generally have features to support more than the standard operation enabled above. For special circumstances and doing more, have a look at the [[Modem Manuals\|modem's manual]].

	==Problems?==		==Problems?==

Xx176 at 18:00, 27 July 2018

2018-07-27T18:00:05Z

← Older revision		Revision as of 18:00, 27 July 2018
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	==Installing a DSL Modem==		==Installing a DSL Modem==
	DSL modems obtained from NCF are pre-configured and ready to install by following the steps below; you do not need to use the modem's Set-Up disk. (If your modem is not pre-configured by NCF, consult the [[Modem Configuration ~~(DSL)~~\|modem configuration guide]].)		DSL modems obtained from NCF are pre-configured and ready to install by following the steps below; you do not need to use the modem's Set-Up disk. (If your modem is not pre-configured by NCF, consult the [[Modem Configuration\|modem configuration guide]].)

	===Install line filters===		===Install line filters===