Payments and Donations - Revision history

Gc469 at 17:09, 29 December 2021

2021-12-29T17:09:57Z

← Older revision		Revision as of 17:09, 29 December 2021
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	* Institution Number - 3 digits		* Institution Number - 3 digits
	* Account Number - 6 to 12 digits		* Account Number - 6 to 12 digits
	To set-up PAD, you can call our HelpDesk at 613-721-1773 ext. 0 with the information above. Our ~~contact information~~ can be found at https://www.ncf.ca/en/contact/		To set-up PAD, you can call our HelpDesk at 613-721-1773 ext. 0 with the information above. Our hours of operation can be found at https://www.ncf.ca/en/contact/

	'''Note:''' PAD payments cannot be used as a first payment for service activation or hardware.		'''Note:''' PAD payments cannot be used as a first payment for service activation or hardware.

Gc469: Removed hard coded office hours and linked to contact us page

2021-12-29T17:09:14Z

Removed hard coded office hours and linked to contact us page

← Older revision		Revision as of 17:09, 29 December 2021
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	= Debit or Cash =		= Debit or Cash =
	You can make a debit or cash payment or donation in person at the NCF Office:		You can make a debit or cash payment or donation in person at the NCF Office. Our office hours can be found at https://www.ncf.ca/en/contact/

	~~{{Template:ContactUs}}~~

	= Cheque or Money Order =		= Cheque or Money Order =
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	Please make the cheque or money order payable to '''NCF''' or '''National Capital FreeNet''', and include your name and member ID (e.g. ab123) with the cheque in the envelope.		Please make the cheque or money order payable to '''NCF''' or '''National Capital FreeNet''', and include your name and member ID (e.g. ab123) with the cheque in the envelope.

	You can mail it to the NCF office or drop it off at our office in person:		You can mail it to the NCF office or drop it off at our office in person. Our contact information and hours of operation can be found at https://www.ncf.ca/en/contact/

	~~{{Template:ContactUs}}~~

	= Interac E-Transfer =		= Interac E-Transfer =
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	* Institution Number - 3 digits		* Institution Number - 3 digits
	* Account Number - 6 to 12 digits		* Account Number - 6 to 12 digits
	To set-up PAD, you can:		To set-up PAD, you can call our HelpDesk at 613-721-1773 ext. 0 with the information above. Our contact information can be found at https://www.ncf.ca/en/contact/
	* Call our HelpDesk at 613-721-1773 ext. 0 with the information above
	* Bring a VOID cheque to the NCF Office:

	~~{{Template:ContactUs}}~~

	'''Note:''' PAD payments cannot be used as a first payment for service activation or hardware.		'''Note:''' PAD payments cannot be used as a first payment for service activation or hardware.

Ga627: add autopay

2021-11-19T20:20:27Z

add autopay

← Older revision		Revision as of 20:20, 19 November 2021
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	[[Category:Account & Membership]]		[[Category:Account & Membership]]

			== Online - Automatic Payment ==
			1. Login to the NCF [https://start.ncf.ca StartPage] using your member ID and password.

			2. Under the Account section, choose [https://www.ncf.ca/main/base/billing/payment/member/view/ Update Payment Information].

			3. Click Add Payment Method and fill in the requested information to setup automatic payments.
	== By Phone ==		== By Phone ==
	{{Template:Back to the Top}}		{{Template:Back to the Top}}

Xx176 at 19:50, 17 March 2021

2021-03-17T19:50:23Z

← Older revision		Revision as of 19:50, 17 March 2021
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	~~NCF accepts a variety of payment methods for paying for service, or making donations.~~<div class="ncfrightbox"> {{Template:My Account Options}} </div>		<div class="ncfrightbox"> {{Template:My Account Options}} </div>
	= Credit Card (Visa / Mastercard / American Express) =		= Credit Card (Visa / Mastercard / American Express) =
	== Online - One-time Payments ==		== Online - One-time Payments ==

Xx176 at 19:50, 17 March 2021

2021-03-17T19:50:07Z

← Older revision		Revision as of 19:50, 17 March 2021
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	<div class="ncfrightbox"> {{Template:My Account Options}} </div>		NCF accepts a variety of payment methods for paying for service, or making donations.<div class="ncfrightbox"> {{Template:My Account Options}} </div>
	= Credit Card (Visa / Mastercard / American Express) =		= Credit Card (Visa / Mastercard / American Express) =
	== Online - One-time Payments ==		== Online - One-time Payments ==

Xx176 at 19:46, 17 March 2021

2021-03-17T19:46:33Z

← Older revision		Revision as of 19:46, 17 March 2021
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	3. Fill in the requested information (your name as it is displayed on your card, credit card number, expiry date, and 3-digit CIV, payment or donation amount, and any additional email address you want to email your transaction receipt to).		3. Fill in the requested information (your name as it is displayed on your card, credit card number, expiry date, and 3-digit CIV, payment or donation amount, and any additional email address you want to email your transaction receipt to).
	[[File:CC Payment Form.PNG\|alt=Credit Card Payment Form~~\|left~~\|thumb\|Credit Card Payment Form]]		[[File:CC Payment Form.PNG\|alt=Credit Card Payment Form\|thumb\|Credit Card Payment Form\|none]]

	4. Choose Pay. You'll receive a confirmation that the transaction was successful, along with a transaction number and receipt sent to you by email.		4. Choose Pay. You'll receive a confirmation that the transaction was successful, along with a transaction number and receipt sent to you by email.

Xx176: /* Online - One-time Payments */

2021-03-17T19:46:04Z

Online - One-time Payments

← Older revision		Revision as of 19:46, 17 March 2021
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	3. Fill in the requested information (your name as it is displayed on your card, credit card number, expiry date, and 3-digit CIV, payment or donation amount, and any additional email address you want to email your transaction receipt to).		3. Fill in the requested information (your name as it is displayed on your card, credit card number, expiry date, and 3-digit CIV, payment or donation amount, and any additional email address you want to email your transaction receipt to).
	[[File:~~Paymentinfo~~.~~png~~\|alt=Credit Card Payment ~~Page~~\|~~none~~\|thumb~~\|584x584px~~\|Credit Card Payment ~~Page~~]]		[[File:CC Payment Form.PNG\|alt=Credit Card Payment Form\|left\|thumb\|Credit Card Payment Form]]

	4. Choose Pay. You'll receive a confirmation that the transaction was ~~succesful~~, along with a transaction number and receipt sent to you by email.		4. Choose Pay. You'll receive a confirmation that the transaction was successful, along with a transaction number and receipt sent to you by email.

	[[Category:Billing]]		[[Category:Billing]]

Xx176: /* Online - One-time Payments */

2021-03-17T19:40:17Z

Online - One-time Payments

← Older revision		Revision as of 19:40, 17 March 2021
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	== Online - One-time Payments ==		== Online - One-time Payments ==
	{{Template:Back to the Top}}		{{Template:Back to the Top}}
	1. ~~Visit~~ the [https://~~www~~.ncf.ca~~/ncf/home/tools/showAccount.jsp Donations & Payments~~] ~~page. You will be~~ using your member ID ~~only~~ and [[password~~]] to sign in~~. ~~(This is the password you chose at sign-up)~~		1. Login to the NCF [https://start.ncf.ca StartPage] using your member ID and password.

	2.~~Click on~~ [https://www.ncf.ca/~~ncf~~/~~donate~~/~~ccOnline.jsp?mode=service Pay for DSL Service](as an example). You can also~~ pay ~~for [https://www.ncf.ca/ncf/donate/ccOnline.jsp?mode=hardware DSL Hardware] or [https:~~//~~www.ncf.ca~~/~~ncf~~/~~donate/ make~~ a ~~donation~~] ~~this way.~~		2. Under the Account section, choose [https://www.ncf.ca/main/base/pay/member/cc/en/ Make a Payment].
	*Top, middle of the page as circled in red in this photo.~~[[File:Choosepaymentmethod.png\|alt=Payment and Donations page\|none\|thumb\|544x544px\|Payment and Donations page]]~~

	3. Fill in the requested information (~~amount of~~ your ~~bill~~, credit card ~~information~~, and ~~click continue~~).		3. Fill in the requested information (your name as it is displayed on your card, credit card number, expiry date, and 3-digit CIV, payment or donation amount, and any additional email address you want to email your transaction receipt to).
	[[File:Paymentinfo.png\|alt=Credit Card Payment Page\|none\|thumb\|584x584px\|Credit Card Payment Page]]		[[File:Paymentinfo.png\|alt=Credit Card Payment Page\|none\|thumb\|584x584px\|Credit Card Payment Page]]

	4. ~~The next page will ask you to confirm the payment~~. ~~The next will give you~~ a confirmation that the transaction ~~went through~~, along with a transaction number.		4. Choose Pay. You'll receive a confirmation that the transaction was succesful, along with a transaction number and receipt sent to you by email.

	[[Category:Billing]]		[[Category:Billing]]

Xx176: /* By Phone */

2021-03-16T20:52:00Z

By Phone

← Older revision		Revision as of 20:52, 16 March 2021
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	== By Phone ==		== By Phone ==
	{{Template:Back to the Top}}		{{Template:Back to the Top}}
	Our HelpDesk ~~Support~~ hours are 10:00am-7:00pm from Monday to Friday, and 10am-5pm on Saturdays~~, and you can pay via credit card over the phone~~. Please have the following information handy when you call [tel:613-721-1773 613-721-1773] ext. 0:		You can pay via credit card over the phone. Our HelpDesk hours are 10:00am-7:00pm from Monday to Friday, and 10am-5pm on Saturdays. Please have the following information handy when you call [tel:613-721-1773 613-721-1773] ext. 0:
	# Your NCF member ID (e.g. ab123)		# Your NCF member ID (e.g. ab123)
	# Your VISA, MasterCard or AMEX card number		# Your VISA, MasterCard or AMEX card number

Xx176: /* Pre-Authorized Debit (PAD) */

2021-03-16T20:50:35Z

Pre-Authorized Debit (PAD)

← Older revision		Revision as of 20:50, 16 March 2021
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	To set-up PAD, you can:		To set-up PAD, you can:
	* Call our HelpDesk at 613-721-1773 ext. 0 with the information above		* Call our HelpDesk at 613-721-1773 ext. 0 with the information above
	* Bring a VOID cheque to the NCF Office		* Bring a VOID cheque to the NCF Office:

	{{Template:ContactUs}}		{{Template:ContactUs}}

	'''Note:''' PAD payments cannot be used as a first payment for service activation or hardware.		'''Note:''' PAD payments cannot be used as a first payment for service activation or hardware.