Sagemcom 2864 Configuration - Revision history

Ga928: Updated step 10 to match current default NCF SSID format

2024-10-23T18:28:42Z

Updated step 10 to match current default NCF SSID format

← Older revision		Revision as of 18:28, 23 October 2024
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	#'''Primary Wireless Network''' should be '''Enabled'''		#'''Primary Wireless Network''' should be '''Enabled'''
	#'''Broadcast Primary SSID''' should be '''Enabled'''		#'''Broadcast Primary SSID''' should be '''Enabled'''
	#Enter an ~~identication~~ name for your network under '''SSID'''		#Enter an identification name for your network under '''SSID'''
	##'''Note''': The SSID is the identification of the network that is broadcast.		##'''Note''': The SSID is the identification of the network that is broadcast.
	##'''Note''': Any identification can be used, but it is recommended that you do not set an SSID that identifies your name or your home's address		##'''Note''': Any identification can be used, but it is recommended that you do not set an SSID that identifies your name or your home's address
	##'''Note''': By default NCF ~~just adds~~ "~~NCF_~~" ~~in front~~ of the ~~default name of "Sagem2864".~~		##'''Note''': By default NCF sets the SSID following the format of "NCF_0000", where the 0s are the last 4 digits of the modem's serial number
	#The wireless password can be any password		#The wireless password can be any password
	##'''Note''': by default NCF uses your DSL password here.		##'''Note''': by default NCF uses your DSL password here.

Xx176: /* The Fix */

2019-04-02T17:19:07Z

The Fix

← Older revision		Revision as of 17:19, 2 April 2019
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	==The Fix==		==The Fix==
	The correct credentials need to be put back into the modem. Those credentials are:		The correct credentials need to be put back into the modem. Those credentials are:
	* User: (eg. ~~aa000099~~@ncf.ca		* User: eg. aa000@ncf.ca
	* Password: ncf.... (typically, a 12 alpha-numeric characters string)		* Password: ncf.... (typically, a 12 alpha-numeric characters string)
	That can be done in at least 3 ways:		That can be done in at least 3 ways:

Xx176 at 17:14, 2 April 2019

2019-04-02T17:14:11Z

← Older revision		Revision as of 17:14, 2 April 2019
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	When the modem interface appears in the browser, proceed as follows:		When the modem interface appears in the browser, proceed as follows:
	{{:Template:Quick Facts (Sagemcom DSL modem)}}		{{:Template:Quick Facts (Sagemcom DSL modem)}}
	#Select "Home→Account settings"		#Select '''Home→Account settings'''
	#Set a new admin password by entering the existing password ("admin") and your new password.		#Set a new admin password by entering the existing password ("admin") and your new password.
	##'''Note''': by default NCF uses your [[DSL password]] here.		##'''Note''': by default NCF uses your [[DSL password]] here.
	#Click ~~"save"~~		#Click '''Save'''
	#Select "Settings→Internet"		#Select '''Settings→Internet'''
	#Enter your user id (like "aa001@ncf.ca") and your DSL password		#Enter your user id (like "aa001@ncf.ca") and your DSL password
	##'''Note''': don't forget the "@ncf.ca" or it won't connect		##'''Note''': don't forget the "@ncf.ca" or it won't connect
	#Click ~~"save"~~		#Click '''Save'''
	#Select "Settings→Wireless"		#Select '''Settings→Wireless'''
	#"Primary Wireless Network" should be ~~"enabled"~~		#'''Primary Wireless Network''' should be '''Enabled'''
	#"Broadcast Primary SSID" should be ~~"enabled"~~		#'''Broadcast Primary SSID''' should be '''Enabled'''
	#Enter an identication name for your network under "SSID"		#Enter an identication name for your network under '''SSID'''
	##'''Note''': The SSID is the identification of the network that is broadcast.		##'''Note''': The SSID is the identification of the network that is broadcast.
	##'''Note''': Any identification can be used, but it is recommended that you do not set an SSID that identifies your name or your home's address		##'''Note''': Any identification can be used, but it is recommended that you do not set an SSID that identifies your name or your home's address
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	#The wireless password can be any password		#The wireless password can be any password
	##'''Note''': by default NCF uses your DSL password here.		##'''Note''': by default NCF uses your DSL password here.
	#"Security mode", confirm "WPA2-PSK (AES)"		#'''Security mode''', confirm '''WPA2-PSK (AES)'''
	#"Guest Wireless Network", confirm ~~"disabled"~~		#'''Guest Wireless Network''', confirm '''Disabled'''
	#Click ~~"save"~~		#Click '''Save'''
	#Select "Settings→Advanced Settings"		#Select '''Settings→Advanced Settings'''
	#Confirm "WAN Mode" is "Auto"		#Confirm '''WAN Mode''' is '''Auto'''
	#Click ~~"save"~~ if changed		#Click '''Save''' if changed
	#Select "Settings→Network"		#Select '''Settings→Network'''
	#Confirm "DHCP status" is "Enabled"		#Confirm '''DHCP status''' is '''Enabled'''
	#Click ~~"save"~~ if changed		#Click '''Save''' if changed

	The modem should now connect, although it may take several minutes to complete the connection and give a blue "in service" "@" light indicating internet service is available.		The modem should now connect, although it may take several minutes to complete the connection and give a blue "in service" "@" light indicating internet service is available.

Xx176: /* The Fix */

2019-02-06T17:23:10Z

The Fix

← Older revision		Revision as of 17:23, 6 February 2019
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	==The Fix==		==The Fix==
	The correct credentials need to be put back into the modem. Those credentials are:~~<br><br>~~		The correct credentials need to be put back into the modem. Those credentials are:
	User: ~~xxx99~~@ncf.ca~~<br>~~		* User: (eg. aa000099@ncf.ca
	Password: ncf.... (typically, a 12 alpha-numeric characters string)		* Password: ncf.... (typically, a 12 alpha-numeric characters string)

	That can be done in at least 3 ways:		That can be done in at least 3 ways:
	# on your own – the instructions for this are given below		# on your own – the instructions for this are given below

Xx176 at 17:10, 6 February 2019

2019-02-06T17:10:07Z

← Older revision		Revision as of 17:10, 6 February 2019
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	=Getting started=		=Getting started=
			{{Template:Back_to_the_Top}}
	# Plug the power connector into the Sagemcom 2864 and plug the other end into an AC wall jack.		# Plug the power connector into the Sagemcom 2864 and plug the other end into an AC wall jack.
	##'''Note''': there is no "power on/off" switch on the Sagemcom 2864.		##'''Note''': there is no "power on/off" switch on the Sagemcom 2864.
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	=Entering the configuration information=		=Entering the configuration information=
			{{Template:Back_to_the_Top}}
			When the modem interface appears in the browser, proceed as follows:
	{{:Template:Quick Facts (Sagemcom DSL modem)}}		{{:Template:Quick Facts (Sagemcom DSL modem)}}
	~~When the modem interface appears in the browser, proceed as follows:~~

	#Select "Home→Account settings"		#Select "Home→Account settings"
	#Set a new admin password by entering the existing password ("admin") and your new password.		#Set a new admin password by entering the existing password ("admin") and your new password.
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	=Firewall configuration=		=Firewall configuration=
			{{Template:Back_to_the_Top}}
	The modem interface GUI does not offer any means of configuring the modem's firewall. Testing shows that that by default the firewall is on and all ports are closed and non-responsive, except Port 22 (SSH), which is closed but responds.		The modem interface GUI does not offer any means of configuring the modem's firewall. Testing shows that that by default the firewall is on and all ports are closed and non-responsive, except Port 22 (SSH), which is closed but responds.

	=Testing=		=Testing=
			{{Template:Back_to_the_Top}}
	Once on line it is recommended that you carry out two tests:		Once on line it is recommended that you carry out two tests:

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	=Modem set-up screenshots=		=Modem set-up screenshots=
			{{Template:Back_to_the_Top}}
	<!--<gallery>-->		<!--<gallery>-->
	[[File:Sagemcom 2864 configuration 01.png\|700px\|"Home→Account"]]		[[File:Sagemcom 2864 configuration 01.png\|700px\|"Home→Account"]]
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	=Welcome to Bell Page Problem=		=Welcome to Bell Page Problem=
			{{Template:Back_to_the_Top}}

	[[File:Sagemcom 2864 external view.JPG\|thumb\|right\|300px\|The Sagemcom 2864 high speed DSL modem]]		[[File:Sagemcom 2864 external view.JPG\|thumb\|right\|300px\|The Sagemcom 2864 high speed DSL modem]]
	==The Symptom==		==The Symptom==
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	==Instructions to change the Internet logon values==		==Instructions to change the Internet logon values==
			{{Template:Back_to_the_Top}}
	Here are the instructions to recover full Internet access from the Sagemcom modem:		Here are the instructions to recover full Internet access from the Sagemcom modem:

Xx176: /* See also */

2019-02-06T17:05:35Z

Xx176: /* "Welcome to Bell" Page Problem */

2019-02-06T17:04:29Z

"Welcome to Bell" Page Problem

← Older revision		Revision as of 17:04, 6 February 2019
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	<!--</gallery>-->		<!--</gallery>-->

	="Welcome to Bell" Page Problem=		=Welcome to Bell Page Problem=
	[[File:Sagemcom 2864 external view.JPG\|thumb\|right\|300px\|The Sagemcom 2864 high speed DSL modem]]		[[File:Sagemcom 2864 external view.JPG\|thumb\|right\|300px\|The Sagemcom 2864 high speed DSL modem]]
	==The Symptom==		==The Symptom==

Xx176: /* Sagemcom problem: "Welcome to Bell" page */

2019-02-06T17:03:55Z

Sagemcom problem: "Welcome to Bell" page

← Older revision		Revision as of 17:03, 6 February 2019
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	<!--</gallery>-->		<!--</gallery>-->

	=~~Sagemcom problem:~~ "Welcome to Bell" ~~page~~=		="Welcome to Bell" Page Problem=
	[[File:Sagemcom 2864 external view.JPG\|thumb\|right\|300px\|The Sagemcom 2864 high speed DSL modem]]		[[File:Sagemcom 2864 external view.JPG\|thumb\|right\|300px\|The Sagemcom 2864 high speed DSL modem]]
	==The Symptom==		==The Symptom==

Xx176: /* See also */

2018-10-26T19:57:46Z

Fy792 at 22:32, 28 July 2018

2018-07-28T22:32:37Z

← Older revision		Revision as of 22:32, 28 July 2018
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	<div class="ncfrightbox"> {{Template:Modem Links}} </div>		<div class="ncfrightbox"> {{Template:Modem Links}} </div>
	[[File:Sagemcom 2864 external view.JPG\|x250px\|left\|The Sagemcom 2864 high speed DSL modem]]		[[File:Sagemcom 2864 external view.JPG\|thumb\|x250px\|left\|The Sagemcom 2864 high speed DSL modem]]
	The Sagemcom 2864 is for use on service over 25 MB/s on networks using Bells' DSL infrastructure.		The Sagemcom 2864 is for use on service over 25 MB/s on networks using Bells' DSL infrastructure.

← Older revision		Revision as of 17:05, 6 February 2019
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	=See also=		=See also=
			{{Template:Back_to_the_Top}}
	*[[Modem Configuration]] - for a complete list of instructions for all NCF modems		*[[Modem Configuration]] - for a complete list of instructions for all NCF modems
	*[[Modem Lights]]		*[[Modem Lights]]

← Older revision		Revision as of 19:57, 26 October 2018
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	*[[Modem Lights]]		*[[Modem Lights]]
	*[http://www.ncf.ca/ncf/dsl/modem/Sagemcom-2864_ds.pdf Sagemcom 2864 set-up PDF]		*[http://www.ncf.ca/ncf/dsl/modem/Sagemcom-2864_ds.pdf Sagemcom 2864 set-up PDF]
	*[~~https://www.ncf.ca/ncf/support/w/images/0/07/Changing_Wireless_Channels_on_Sagemcom_2864.pdf~~ Sagemcom 2864 ~~- Changing Wifi Channels~~]		*[[Changing WiFi Channels on Sagemcom 2864]]
	*[[VOIP]]		*[[VOIP]]