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(Created page with "{| class="wikitable" | colspan="2" |Summary of Configuration Information and Changes |- |Modem Login Page:                            Modem Administ...")
 
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<div class="ncfrightbox"> {{Template:Troubleshooting DSL Links}} </div>
{| class="wikitable"
{| class="wikitable"
| colspan="2" |Summary of Configuration Information and Changes
| colspan="2" |'''Summary of Configuration Information and Changes'''
|-
|-
|Modem Login Page:                           
|Modem Login Page:                           
Line 7: Line 9:


Modem Administrator Password:  
Modem Administrator Password:  
|192.168.1.1
|[http://192.168.1.1 192.168.1.1]
admin
'''admin'''


DSL password
DSL password (Default is '''password''', if you reset modem)
 
(Default is password, if you reset modem)
|-
|-
|Where to go in Menu:  
|Where to go in Menu:  
|[Wireless] > [Advanced]
|'''Wireless→Advanced or'''
'''Wireless→2.4 GHz band→ Advanced'''
|-
|-
|Changes:
|Changes:
|· [Channel]: Switch from [Auto] to Least Congested Channel (Usually 3,4, 8 or 9)
|
· [Channel Width]: Set to [20Mhz]
* '''Channel''': Switch from '''Auto''' to Least Congested Channel (Usually 3,4, 8 or 9)
|}
|}
1. Using an Ethernet cable plug into one of the yellow Local Area Network Ports at the back of the SmartRG SR505N modem. Connect to the Local Area Network (NCF_XXXX) on your computer. Your computer should indicate an Ethernet connection as opposed to a wireless one. 
1. Using an Ethernet cable plug into one of the yellow '''LAN''' Ports at the back of the SmartRG modem. Connect to the Network '''NCF_XXXX''' on your computer. Your computer should indicate an Ethernet connection as opposed to a wireless one.<gallery caption="SmartRG Modem LAN Ports in Yellow" widths="150" heights="150" perrow="3">
File:Sr505n back.jpg|Back of SmartRG SR505n
File:Sr506n-back.PNG|Back of SmartRG SR506n
File:SR516ac-back.png|Back of SmartRG SR516ac
</gallery>2. Open an Internet browser on your computer and connect to the modem by typing [http://192.168.1.1 192.168.1.1] in the address bar. 


2. Open an Internet browser on your computer (Google Chrome, Mozilla Firefox, Safari or Internet Explorer) and connect to the modem by typing 192.168.1.1 in the address bar. 
3. Click on the '''Manage Gateway(Advanced)'''” Log in to the Administrative Account:
* Username: '''admin'''
* Password: Your DSL password   (Default is '''password''', if you reset modem)
[[File:SR505n-Login Page.png|alt=SmartRG SR505n Login Page|none|thumb|540x540px|SmartRG modem Login Page|link=https://www.ncf.ca/ncf/support/wiki/File:SR505n-Login_Page.png]]


3. Click on the “Manage Gateway(Advanced)” Log in to the Administrative Account
4. From the '''Device Info''' page, navigate to '''Wireless''' menu option on the left.


Username: admin Password: DSL password     (Default is password, if you reset modem) 
5. Click on the '''Advanced''' submenu link on the left hand side, under the '''Wireless''' Menu (or under '''Wireless → 2.4 GHz Band Menu''')
[[File:SR505n WiFi Channel Selection.png.png|alt=SR505n WiFi Channel Selection|none|thumb|781x781px|SR505n WiFi Channel Selection]]
6. On the '''Wireless-- Advanced''' settings page, make the following changes:
* '''Channel:''' Change from '''Auto''' to channel with the least interference as determined by your wireless interference tests. Try 3,4, 8 or 9
7. Click '''Apply/Save''' at the bottom of the page.


4. From the [Device Info] page, navigate to [Wireless] menu option on the left. 
'''Notes:'''
 
* Wireless channels shouldn't have to be changed often (more than once every 6-12 months). If you find yourself making these changes too frequently, you may have to invest in a mid to high end router with additional channels on the 5Ghz frequency. Contact [mailto:support@ncf.ca support@ncf.ca] for recommendations if needed.
5. Click on the [Advanced] submenu link on the left hand side, under the Wireless Options  
[[Category:DSL]]
 
[[Category:Modems]]
6. On the [Wireless Advanced Settings] page, make the following changes:
 
◦ [Channel:] change from [Auto] to channel with the least interference as determined by your wireless interference tests. Try 3,4, 8 or 9
 
◦ [Channel Width:] change from [Auto] to 20mhz
 
7. Click “Apply/Save”.
 
Notes:


· Wireless channels shouldn't have to be changed often (more than once every 6-12 months). If you find yourself making these changes too frequently, you may have to invest in a mid to high end router with additional channels on the 5Ghz frequency. Contact NCF for recommendations if needed.
== See Also ==
*[[Modem Configuration]] - for a complete list of instructions for all NCF modems
*[[Modem Lights#SmartRG|About SmartRG modem lights]]
*[http://www.ncf.ca/ncf/dsl/modem/SmartRG_3xx-5xx_Gateway_User_Manual.pdf SmartRG SR505N modem manual]
*[https://www.ncf.ca/ncf/support/w/images/f/f8/Modem_Info_Pages_-_SmartRG_505n_v1.0.pdf NCF SmartRG SR505N modem instruction sheet]
*[[Dynamic DNS]]
*[[Port forwarding#Port forwarding on SmartRG Modems|Port forwarding with the SmartRG SR505N]]


[[Category:DSL]]
= External links =
[[Category:Modems]]
* [http://electronicdesign.com/communications/wireless-spectrum-conundrum Wireless Spectrum Conundrum] Basic Wireless Spectrum Information, by Lou Frenzel, Electronic Design
* [http://www.makeuseof.com/tag/4-reasons-wi-fi-slow-fix/ 4 Reasons Why Your Wi-Fi Is So Slow (And How to Fix Them)] by James Frew, Make Use Of
* [http://blog.macsales.com/36669-rocket-yard-guide-how-to-stay-safe-when-using-public-wi-fi How to Stay Safe When Using Public Wi-Fi], by Steve Sande, Rocketyard
* [http://www.androidauthority.com/capture-data-open-wi-fi-726356/ How easy is it to capture data on public free Wi-Fi?] by Gary Sims, Android Authority

Revision as of 12:18, 13 February 2019

Troubleshooting DSL
Summary of Configuration Information and Changes
Modem Login Page:                           

Modem Administrator User Name:      

Modem Administrator Password:

192.168.1.1

admin

DSL password (Default is password, if you reset modem)

Where to go in Menu: Wireless→Advanced or

Wireless→2.4 GHz band→ Advanced

Changes:
  • Channel: Switch from Auto to Least Congested Channel (Usually 3,4, 8 or 9)

1. Using an Ethernet cable plug into one of the yellow LAN Ports at the back of the SmartRG modem. Connect to the Network NCF_XXXX on your computer. Your computer should indicate an Ethernet connection as opposed to a wireless one.

  • SmartRG Modem LAN Ports in Yellow

  • Back of SmartRG SR505n

  • Back of SmartRG SR506n

  • Back of SmartRG SR516ac

2. Open an Internet browser on your computer and connect to the modem by typing 192.168.1.1 in the address bar. 

3. Click on the Manage Gateway(Advanced)” Log in to the Administrative Account:

  • Username: admin
  • Password: Your DSL password   (Default is password, if you reset modem)
SmartRG SR505n Login Page
SmartRG modem Login Page

4. From the Device Info page, navigate to Wireless menu option on the left.

5. Click on the Advanced submenu link on the left hand side, under the Wireless Menu (or under Wireless → 2.4 GHz Band Menu)

SR505n WiFi Channel Selection
SR505n WiFi Channel Selection

6. On the Wireless-- Advanced settings page, make the following changes:

  • Channel: Change from Auto to channel with the least interference as determined by your wireless interference tests. Try 3,4, 8 or 9

7. Click Apply/Save at the bottom of the page.

Notes:

  • Wireless channels shouldn't have to be changed often (more than once every 6-12 months). If you find yourself making these changes too frequently, you may have to invest in a mid to high end router with additional channels on the 5Ghz frequency. Contact support@ncf.ca for recommendations if needed.

See Also

External links

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