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(Computer Repair Services)
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==Computer Repair Services==
 
==Computer Repair Services==
  
{| align="center" border="1" cellspacing="0" cellpadding="5"
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{| cellspacing="0" cellpadding="5" border="1" align="center"
 
|-
 
|-
 
! style="background:#efefef;" scope="col" |Company
 
! style="background:#efefef;" scope="col" |Company
 
! style="background:#efefef;" scope="col" | Services
 
! style="background:#efefef;" scope="col" | Services
 
! style="background:#efefef;" scope="col" | Notes
 
! style="background:#efefef;" scope="col" | Notes
! style="background:#efefef;" scope="col" | Pricing
 
 
! style="background:#efefef;" scope="col" | Contact Info
 
! style="background:#efefef;" scope="col" | Contact Info
 
|-
 
|-
! style="background:#efefef;" scope="row" | Staples easytech
+
! style="background:#efefef;" scope="row" | [http://www.staples.ca/sbdca/en_CA/cre/programs/easytech/get-help-now/diagnostic/ Staples easytech]
|In-store: diagnostics, data protection (backup and recovery), repairs, networking, installations and set-up
+
|<nowiki>Telephone support|</nowiki>
At-home support
+
Home visit support
 +
 
 +
In-store support: diagnostics, data protection (backup and recovery), repairs, networking, installations and set-up.
 
|Authorized to do repairs under major  manufacturer's warranties.
 
|Authorized to do repairs under major  manufacturer's warranties.
|Flat rate: $25 per 15 minutes; From $20-$1,249
+
|1-888-723-3444
|1-888-439-8327
+
[https://stores.staples.ca/ Locations]: Barrhaven, Bells Corners, Centretown, Cumberland, Gatineau, Gloucester, South Keys & Merivale.  
Centretown, Barrhaven, Bells Corners, Cumberland, Gloucester, South Keys & Merivale locations
 
[http://www.staples.ca/sbdca/en_CA/cre/programs/easytech/get-help-now/diagnostic/ Main page]
 
[mailto:easytech@staples.ca Email]
 
 
|-
 
|-
! style="background:#efefef;" scope="row" | Best Buy's Geek Squad  
+
! style="background:#efefef;" scope="row" | [https://www.bestbuy.ca/en-ca/services/geek-squad-services/bltb5f906bfb57d7744 Best Buy's Geek Squad]
|In-store: Security & Performance services, software installations
+
|Telephone support  
At-home support
+
[https://online.geeksquad.ca/support/ 24/7 Online support]
[https://online.geeksquad.ca/support/ Offers on-line support]
+
 
 +
Home Visit support
 +
 
 +
In-store support
 
|[http://www.bestbuy.ca/en-CA/category/computer-networking-setup/37456.aspx All services]
 
|[http://www.bestbuy.ca/en-CA/category/computer-networking-setup/37456.aspx All services]
|
 
 
|1-800-433-5778
 
|1-800-433-5778
Coventry Rd, Carlingwood, Merivale, Orleans, & Kanata [https://www-ssl.bestbuy.ca/en-CA/stores/store-locator.aspx?path=ea28f6c34753eb533eec8934664edb41en99 locations]
+
[https://www-ssl.bestbuy.ca/en-CA/stores/store-locator.aspx?path=ea28f6c34753eb533eec8934664edb41en99 Locations]: Coventry Rd, Carlingwood, Merivale, Orleans, & Kanata.[https://www-ssl.bestbuy.ca/en-CA/secure/contact-us.aspx?path=6f0efb11924efa3b38c5b7f41d16664een99 Contact]
[http://www.bestbuy.ca/en-CA/geeksquad.aspx Main Page]
 
[https://www-ssl.bestbuy.ca/en-CA/secure/contact-us.aspx?path=6f0efb11924efa3b38c5b7f41d16664een99 Contact Page]
 
[mailto:technicalproblem@bestbuycanada.ca Email Techical Support]
 
[mailto:customerservice@bestbuycanada.ca Email General Inquiries]
 
 
|-
 
|-
! style="background:#efefef;" scope="row" | Canada Computers Service Centre  
+
! style="background:#efefef;" scope="row" | [https://www.canadacomputers.com/services.php?language=en Canada Computers Service Centre]
|In-store:
+
|In-store support: system assembly, OS and other software installations,
system assembly, OS and other software installations,
 
 
hard drive/data backup and recovery, system maintenance services
 
hard drive/data backup and recovery, system maintenance services
|[http://www.canadacomputers.com/services.php Services]
+
 
 +
Home visit support
 
|
 
|
|Merivale: 613-228-1423
+
|Downtown Ottawa: 613-903-5990
Orleans: 613-837-0800<br>
+
Gatineau: 819-317-1865
Kanata: 613-435-8660<br>
+
 
Rideau: 613-241-8788
+
Kanata: 613-435-8660
[mailto:techsupport@canadacomputers.com%20 Email Technical Support]
+
 
 +
Merivale: 613-228-1423
 +
 
 +
Orleans: 613-837-0800
 +
 
 +
[mailto:onsiteservicet@canadacomputers.com Email Contact]
 
|-
 
|-
! style="background:#efefef;" scope="row" | Tech2Go On Site Computer Services  
+
! style="background:#efefef;" scope="row" | [http://www.tech2go.ca/ Tech2Go Computer Services]
|On-Site:
+
|Online support
Repairs (emergency recovery, viruses, hardware, troubleshooting), maintenance, installations
+
Home Visit support
|[http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/tech2go-onsite-computer-services-in-stittsville-on-27447 Better Business Bureau Accredited]  
+
Repairs (emergency recovery, viruses, hardware, troubleshooting), maintenance, installations, and consulting.
|Fixed-rate services; [http://www.tech2go.ca/rate.html Basic Service Fee of $89.95]
+
|Can pick up equipment and drop-off when repaired. [http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/tech2go-onsite-computer-services-in-stittsville-on-27447 Better Business Bureau Accredited]  
|613-235-8324
+
|Central/South Ottawa: 613-235-8324
2 Pullman Avenue, Stittsville
+
East Ottawa: 613-824-5222
[http://www.tech2go.ca/ Main Page]
+
 
[mailto:info@Tech2Go.ca Email]  
+
West Ottawa: 613-592-5059
[http://www.tech2go.ca/rate.html Contact Page]
+
[mailto:Service@Tech2Go.ca Email]  
 +
 
 +
[http://www.tech2go.ca/rate.html Contact]
 
|-
 
|-
! style="background:#efefef;" scope="row" | Ottawa Computer Services
+
! style="background:#efefef;" scope="row" | [http://ottawacomputerservices.ca/ Ottawa Computer Services]
|On-Site or drop-off:
+
|Online support
Repairs, configuration, data recovery, installations
+
Home Visit support: Repairs, configuration, data recovery, installations
|
+
 
|$25 travel costs; students & seniors 50% off
+
In-store support
[http://ottawacomputerservices.ca/ Website]
+
|
 
|613-294-5374
 
|613-294-5374
1135-A Meadowlands Dr.
+
2610 Draper Ave., Unit 63
[http://ottawacomputerservices.ca/index.html Main Page]
+
 
[mailto:Support@OttawaComputerServices.ca Email]
+
[http://ottawacomputerservices.ca/ContactUs.html Contact]
[http://ottawacomputerservices.ca/ContactUs.html Support Form]
 
 
|-
 
|-
! style="background:#efefef;" scope="row" | Dr. Desktop
+
! style="background:#efefef;" scope="row" | [https://keepconnected.ca/ KeepConnected]
|On-site:
+
|Home Visit support: repair and maintenance, virus removal, upgrades and installations
Malware removal/protection, networking setup and security, tune-ups, installations, data recovery
+
Remote support
|[http://www.dr-desktop.com/online.html Offers remote desktop support]
+
|[https://keepconnected.ca/services/ All services.]
|No pricing provided on website.
+
|(613) 445-1500
|613-260-1113
+
[mailto:support@keepconnected.ca Email]
108-1900 Merivale Rd
 
[http://www.dr-desktop.com/ Main Page]
 
[mailto:help@dr-desktop.com Email]
 
 
|-
 
|-
! style="background:#efefef;" scope="row" | Capital Data Recovery
+
! style="background:#efefef;" scope="row" | [https://www.capitaldatarecovery.com/ Capital Data Recovery]
|Data recovery, hard drive cloning, wiping (data destruction), and certification
+
|Data recovery, hard drive cloning, secure data destruction and certification.
 
|Some services may be covered under insurance.
 
|Some services may be covered under insurance.
 
[http://www.capitaldatarecovery.com/shipping.html Accept shipments from across the country.]
 
[http://www.capitaldatarecovery.com/shipping.html Accept shipments from across the country.]
 
[http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/capital-data-recovery-in-ottawa-on-27814 Better Business Bureau Accredited]
 
[http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/capital-data-recovery-in-ottawa-on-27814 Better Business Bureau Accredited]
|Contact for quotes.
 
 
|613-225-7870
 
|613-225-7870
1827 Woodward Drive, Unit 306  
+
1827 Woodward Drive, Unit 306
[http://www.capitaldatarecovery.com/index.html Main Page]
+
 
 
[mailto:info@capitaldatarecovery.com Email]
 
[mailto:info@capitaldatarecovery.com Email]
 
|-
 
|-

Revision as of 15:17, 17 March 2021

Desktop computer being rebuilt

This page outlines some resources for getting help with broader computer issues.

Computer Help

NCF is focused on getting you connected to the internet with functional email and the ability to browse web pages. Most other issues regarding your computer setup, handling virus protection, programs, operating systems, setting up a browser or getting basic computer skills are more than the small group of staff and volunteers at NCF can help you with.

It's a busy time just getting everyone connected, and managing connection difficulties, moves and changes to member accounts. This Wiki page will help you find resources to help with other computer challenges you might face.

While NCF does not endorse any specific service listed here, and has not specifically tried them, we hope this list saves you a bit of work in finding a service that works for you. Ask questions about cost up front, and be wary of services that seek only to sell you new tools or gear you may not need. You may want to share your experiences in the NCF Discussion Groups to help others decide too.

Computer Courses and Classes

Ottawa Public Library

The Ottawa Public Library has a variety of computer tutorials available to help you learn computer, Internet and e-mail basics.

Computer Repair Services

Company Services Notes Contact Info
Staples easytech Telephone support|

Home visit support

In-store support: diagnostics, data protection (backup and recovery), repairs, networking, installations and set-up.

Authorized to do repairs under major manufacturer's warranties. 1-888-723-3444

Locations: Barrhaven, Bells Corners, Centretown, Cumberland, Gatineau, Gloucester, South Keys & Merivale.

Best Buy's Geek Squad Telephone support

24/7 Online support

Home Visit support

In-store support

All services 1-800-433-5778

Locations: Coventry Rd, Carlingwood, Merivale, Orleans, & Kanata.Contact

Canada Computers Service Centre In-store support: system assembly, OS and other software installations,

hard drive/data backup and recovery, system maintenance services

Home visit support

Downtown Ottawa: 613-903-5990

Gatineau: 819-317-1865

Kanata: 613-435-8660

Merivale: 613-228-1423

Orleans: 613-837-0800

Email Contact

Tech2Go Computer Services Online support

Home Visit support Repairs (emergency recovery, viruses, hardware, troubleshooting), maintenance, installations, and consulting.

Can pick up equipment and drop-off when repaired. Better Business Bureau Accredited Central/South Ottawa: 613-235-8324

East Ottawa: 613-824-5222

West Ottawa: 613-592-5059 Email

Contact

Ottawa Computer Services Online support

Home Visit support: Repairs, configuration, data recovery, installations

In-store support

613-294-5374

2610 Draper Ave., Unit 63

Contact

KeepConnected Home Visit support: repair and maintenance, virus removal, upgrades and installations

Remote support

All services. (613) 445-1500

Email

Capital Data Recovery Data recovery, hard drive cloning, secure data destruction and certification. Some services may be covered under insurance.

Accept shipments from across the country. Better Business Bureau Accredited

613-225-7870

1827 Woodward Drive, Unit 306

Email

See also

External links