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== Installing your DSL Modem ==
__NOTOC__
== Installing a DSL Modem ==


{{:Quick Facts (DSL modem)}}
=== Step One: Install line filters ===
Every device connected to the phone line having DSL must have a line filter <b>except</b> the DSL modem.  (Alterntively, you can [[use one filter for your entire location]].)


Note: If your modem was obtained from NCF, do not use the Setup CD provided with the modem -- your modem has already been preconfigured.
[[File:PhoneLineFilter.png|center|frame|Every device (except DSL modem) needs a line filter]]


Installation is easy; here's how:
=== Step Two: Install the DSL modem ===
Connect the DSL modem directly (no filter) to a phone jack, and to your computer.  Plug in the modem power supply.  [[Tips for best performance]].


# <p>Plug one end of the telephone cord that came with the modem directly into the wall jack nearest to the computer and the other end into the jack at the back of the modem.</p> <p><b>Important:</b> Do not use a DSL filter on this line to the DSL modem (it would block the DSL signal).  Also, it's best not to use a phone line extender on this line; if it's a distance to your computer, it's better to use a longer ethernet cable.</p>
[[File:DslModemPhoneComputer.png|center|frame|Connect modem to phone line and computer]]
# <p>Plug a telephone filter into telephone jacks throughout the house where there is a device attached (e.g., telephone, answering machine, fax), except the DSL modem. Having a device without a filter will cause a lot of disturbance on your phone line and may cause your modem to not work optimally.</p>
 
#<p>Connect the power supply to the back of the modem and to an electrical outlet.</p>
=== Step Three: Turn on the modem and use the internet ===
#<p>Turn on the modem, using the on/off button at the back. Wait until the lights stop flashing and are solidly green (this may take a few minutes).</p>
Lights on the modem should come on and, within a few minutes, turn green.
#<p>Plug one end of the yellow Ethernet cable into the port at the back of the modem and the other end into your computer. When the DSL light is solid green, you are ready to browse the internet.</p>
 
If your modem is from NCF, it will be pre-configured and ready to go.  Your computer should now be able to browse the internet.  [[About DSL modem lights]]
 
== Problems? ==
 
The modem lights usually indicate what is wrong. [[About DSL modem lights]]
 
If your modem is not seeing a DSL signal (the DSL light is not becoming solid green within a few minutes), here are some possible solutions:
 
* If this is a new installation, maybe Bell hasn't yet turned on DSL to your line. What day were you told DSL service could be expected to start (the 'activation date')?
 
* Check the connections. Using a phone, make sure there is phone service to the wall jack where the modem is to be connected.
 
If there are still problems, seek [http://help.ncf.ca help].
 
== Related Links ==
* one filter for the house
* how filters work, what they do and why they are necessary
* modem manuals
* how to config modem manually (how to connect to modem)
* troubleshooting
 
[[Category:DSL]]


== Related links ==
== Related links ==


* [[ Configuring your computer (DSL)| Configuring your computer]]
* [[ Configuring your computer (DSL)| Configuring your computer]]

Revision as of 17:31, 10 February 2010

Installing a DSL Modem

Step One: Install line filters

Every device connected to the phone line having DSL must have a line filter except the DSL modem. (Alterntively, you can use one filter for your entire location.)

Every device (except DSL modem) needs a line filter

Step Two: Install the DSL modem

Connect the DSL modem directly (no filter) to a phone jack, and to your computer. Plug in the modem power supply. Tips for best performance.

Connect modem to phone line and computer

Step Three: Turn on the modem and use the internet

Lights on the modem should come on and, within a few minutes, turn green.

If your modem is from NCF, it will be pre-configured and ready to go. Your computer should now be able to browse the internet. About DSL modem lights

Problems?

The modem lights usually indicate what is wrong. About DSL modem lights

If your modem is not seeing a DSL signal (the DSL light is not becoming solid green within a few minutes), here are some possible solutions:

  • If this is a new installation, maybe Bell hasn't yet turned on DSL to your line. What day were you told DSL service could be expected to start (the 'activation date')?
  • Check the connections. Using a phone, make sure there is phone service to the wall jack where the modem is to be connected.

If there are still problems, seek help.

Related Links

  • one filter for the house
  • how filters work, what they do and why they are necessary
  • modem manuals
  • how to config modem manually (how to connect to modem)
  • troubleshooting

Related links

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