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Passwords

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NCF uses two different passwords for modems and user accounts. Although these are explained on the various modem configuration pages, this article is intended to collect information on passwords into one location.

Different passwords

Here are the different passwords that NCF uses:

Your NCF password (account password)
This is the password that you chose for your NCF account when you signed up. It consists of eight to 30 numbers, letters or other characters.
Your DSL password
This is the password assigned that allows your DSL modem to sign onto the internet via Bell's wired network. It typically consists of 12 letters and numbers starting with "ncf". When you picked up your modem your DSL password will have been supplied to you along with instructions on a sheet of paper. If you have lost it the NCF office can look it up for you.

Password Uses and Changeability

Here are the places that NCF passwords are used:

NCF Password Uses Changeability
Signing into the start page Can be changed by you anytime here
Signing into Zimbra webmail Can be changed by you anytime here
Signing onto File Transfer Protocol (FTP) at ftp.ncf.ca to upload a web page Can be changed by you anytime here
Having your dial-up modem sign onto NCF dial-up service Can be changed by you anytime here
DSL Password Uses Changeability
Your DSL modem signing onto the internet cannot be changed without your DSL modem losing its connection
Signing into your DSL modem admin account to view the modem interface used in this location can be changed by you anytime on the modem interface
Signing a device onto your wireless connection to your DSL modem to connect to the internet used in this location can be changed by you anytime on the modem interface

Note - The older Speedtouch 585 wireless modems sold by NCF until December 2011 come with a pre-programmed wifi password, which is given on the label on the bottom of the unit. NCF did not change these when they were shipped to members, but you can change them by signing onto the interface.

See also