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Sagemcom 2864 Configuration

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The Sagemcom 2864 high speed DSL modem

The Sagemcom 2864 is the sole modem authorized for use on service over 25 MB/s on networks using Bells' DSL infrastructure. NCF sells these modems for members on 25 MB service and faster.

This is the procedure NCF uses to configure a Sagemcom 2864 modem out of the box or after a factory reset.


  1. Plug the power connector into the Sagemcom 2864 and plug the other end into an AC wall jack.
    1. Note: there is no "power on/off" switch on the Sagemcom 2864.
    2. Note: the Sagemcom 2864 takes a long time to boot up, as much as five full minutes
  2. Connect an Ethernet LAN cable to one of the ports and the other end to your computer
  3. In your browser's address bar, enter the IP address for the modem interface page:
  4. If the modem is fresh from the factory, use the default user name and password to gain access:
    1. user: admin
    2. password: admin
DSL Quick Configuration Info

(Sagemcom DSL modems)

Modem Web Interface
Modem login Username: admin

Password: (see 'password' below)

DSL username (eg. aa999@ncf.ca)
DSL Password Starts with 'ncf' (not the same

as your NCF Start Page login)

Firewall Enabled by default (recommended)
Wireless If enabled, WPA2-PSK (AES)

If the modem was previously configured for someone, the password would be the previous user's DSL-Password. If it is unknown then do a reset to factory default, using a paper-clip in the reset hole on the back. Hold for 15 seconds to reset. The user name and password will now be as above.

When the modem interface appears in the browser, proceed as follows:

  1. Select "Home→Account settings
  2. Set a new admin password by entering the existing password ("admin") and your new password. Note: by default NCF uses your DSL password here.
  3. Click "save"
  4. Select "Settings→Internet"
  5. Enter your user id (like "aa001@ncf.ca" - don't forget the "@ncf.ca" or it won't connect) and your DSL password
  6. Click "save"
  7. Select "Settings→Wireless"
  8. "Primary Wireless Network" should be "enabled"
  9. "Broadcast Primary SSID" should be "enabled"

The SSID is the identification of the network that is broadcast. NCF sets this to "NCF" and the three digits from your membership number, but any identification can be used (it is recommended that you do not set an id that identifies you or your home's address)

  1. "Security mode", confirm "WPA2-PSK (AES)"
  2. "Guest Wireless Network", confirm "disabled"
  3. Click "save"
  4. Select "Settings→Advanced Settings"
  5. Confirm "WAN Mode" is "Auto"
  6. Click "save" if changed
  7. Select "Settings→Network"
  8. Confirm "DHCP status" is "Enabled"
  9. Click "save" if changed