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Difference between revisions of "SmartRG SR505N Configuration"

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== Getting Started ==
== Getting Started ==

1. Once you access the modem browser at and login (user name: admin and password admin), click the link high-lighted in red.
1. Enter info the address bar at in your web browser. Click on '''Manage Gateway (advanced)''' and login with username: '''admin''' and password: '''admin''' (if your modem has been properly reset. If not try your '''NCF DSL password''').

[[file:smartrg_1.jpg|800px|Getting started]]
[[file:smartrg_1.jpg|800px|Getting started]]

Revision as of 08:26, 23 August 2018


Updated: 2018-08-20 Recommended Firmware Version:

Before you start configuring the SmartRG SR505n, there are 4 things to check:

  1. Firmware Check: Check if you're using older firmware and upgrade to the recommended firmware version. If you're unable to access the internet to request newer firmware, note that the screenshots shown and steps outlined may not align with what you see. Contact the support@ncf.ca for assistance if you run into problems.
  2. Factory Settings and Standard Configuration: These instructions assume you're configuring SmartRG SR505n modem out of the box or after a factory reset. If the modem is not new, it is recommended to reset the modem to the factory defaults by holding down the reset button with a paper clip for ~10 seconds.
    • Also, these settings are our recommendations for most NCF members. To learn more about making custom changes to your particular modem, consult the manual.
  3. Modem Installation - Configure over Ethernet: Consult the SmartRG SR505N modem instruction sheet (page 1) on how to set up the modem and connect to it over ethernet. We do not recommend configuring your modem over a WiFi connection.
  4. Configurations Methods: The 2 main ways of configuring the SmartRG SR505n modem:
    • Using a custom configuration File: Request a custom configuration file for your NCF DSL from support@ncf.ca.
    • Manually following configuration steps
  5. Configuration Options:
    • Routed Operation with WiFi - Standard configuration for most members with SmartRG SR505n serving as both modem and WiFi router.
    • Routed Operation with separate WiFi Router - Recommended configuration for members with their own WiFi router. The modem will make the PPPoE authentication and both devices will negotiate DHCP.
    • Bridged Operation with separate WiFi Router - (Advanced) for members with their own routers and are knowledgeable about managing it themselves. The router with handle both authentication and DHCP.

Configure for Routed Operation with WiFi

The SmartRG SR505n modem router supports both ADSL mode and VDSL mode. Provided it is configured correctly, it can be switched between ADSL and VDSL plans without the owner having to buy a new modem or even reconfigure your existing one.

  • Note: Fees for changing plans may still apply. Consult: DSL Rates


SmartRG SR505n Configuration Checklist
Configuration Steps Key Parameters Check
1. Enable ADSL interface ATM: vpi:0 vci:35

Configure for both FAST and INTERLEAVED DSL latency

2. Enable VDSL interface PTM:

Configure for both FAST and INTERLEAVED DSL latency

3. Configure ADSL PPPoE connection PPPoE
  • Enable IPv4 and IPv6 (Dual Stack)

PPPoE username: your NCF account ID (format: xx000@ncf.ca)

PPPoE password: your DSL password

  • Enable Firewall
  • Enable NAT
  • Disable SIP
4, Configure VDSL PPPoE coonection PPPoE
  • 802.1P Priority:1
  • 802.1Q VLAN:35
  • Enable IPv4 and IPv6 (Dual Stack)

PPPoE username: your NCF account ID (format: xx000@ncf.ca)

PPPoE password: your DSL password

  • Enable Firewall
  • Enable NAT
  • Disable SIP
5. Disable uPnP Disable uPnP
6. WiFi Disable WPS


Set WiFi Password

Set Encryption

7. Secure Modem Change modem Admin password

Disable Support role

8. Disable Remote Access ACS
9. Configure System Log Enable System Log

Getting Started

1. Enter info the address bar at in your web browser. Click on Manage Gateway (advanced) and login with username: admin and password: admin (if your modem has been properly reset. If not try your NCF DSL password).

Getting started

Advanced Setup

2. Click on the "Advanced Setup" link on the LH side of the page. Advanced Setup

WAN Service

3. Click on the "WAN Service" link under "Advanced Setup" and then click on the "Edit" link highlighted in red. WAN Service

Username Setup

4. On the 'PPP Username and Password' page, fill the username and password details in the field highlighted in red. Be sure to scroll to the bottom of this page checking that "Enable Firewall" and "Enable NAT" are all checked. Click "Next". PPPOE set up File:Smartrg 505n vdsl NAT SIP 005.png

PPPoE config save

Click on "Next"

Click on "Next" Configuring ADSL2+ 10/11

Click on "Apply/Save". PPoE config save

Turn Off UPnP

  1. Click on Advanced Setup on the left. Below it other options appear.
  2. Select UPnP
  3. Uncheck the box
  4. Save the changes with Apply/Save

Add Settings for ADSL Mode

  1. Click on "Advanced Setup"
  2. Click on "Layer2 Interface"
  3. Click on "ATM Interface"
  4. Click on "Add"

Configuring ADSL2+ 3/11

  1. Ensure that VPI is 0 and that VCI is 35.
  2. Ensure that Fast and Interleaved are selected under DSL Latency.
  3. For everything else, use the defaults.
  4. Scroll to the bottom of the page, and click "Apply/Save".

Configuring ADSL2+ 4/11

  1. Click "Advanced Setup"
  2. Click "WAN Service"
  3. Click "Add"

Configuring ADSL2+ 5/11

  1. From the drop-down box, select "atm0/(4_0_35)"
  2. Click "Next"

Configuring ADSL2+ 6/11

  1. Ensure "PPPoE" is the active choice.
  2. Ensure "Service description" is as shown.
  3. Click "Next".

Configuring ADSL2+ 7/11

Ensure "Enable Firewall", "Enable NAT" and "Enable SIP" are checked. Scroll to the bottom of the page and click "Next". Configuring ADSL2+ 8/11

Click on "Next" twice

Click on "Apply/Save" Configuring ADSL2+ 11/11

You are done adding the ADSL settings. Now, skip ahead to Wireless Configuration.

Wireless Configuration

Continuing now to set the Wireless configuration

  1. Ensure Enable Wireless is checked
  2. The SSID is set to NCF plus a random number (NCF uses the last 4 digits of the serial number), such as NCF_1234. It is recommended you not use your first or last name, or street address as this information is broadcast and other people in your area will be able to associate the signal with which home it is coming from.
  3. Click on Apply/Save at the bottom.

Configuring Wireless 1/2

  1. Click on Security on the left.
  2. Set the Network Authentication to WPA2-PSK
  3. Set the WPA/WAPI Ecryption to AES
  4. Uncheck Use base MAC address as WPA/WAPI passphrase
  5. Set the WPA/WAPI passphrase to be your DSL-Password
  6. Click Apply/save.

Configuring Wireless 2/2

Password protect the Admin Role

  1. Click on Management on the left. Below it other options appear.
  2. Select Access Control
  3. Select Passwords
  4. Enter admin for the User Name
  5. Enter admin for the Old Password
  6. For the New Password use your DSL-Password or another strong password.
  7. Enter it once and again below to confirm
  8. Save the changes with Apply/Save

Click on "Device Info". A pop-up log-in screen appears, and asks for sign-in. Use the User-ID admin and the DSL-Password just set. Return to the same configure page you were just at.

Setting Admin Password

Configure as Bridge

Do this only if you prefer to use your own external router rather than the one built into your SmartRG unit.

  1. Connect power and turn on the modem with the button on the back.
  2. Connect an Ethernet LAN cable to one of the yellow rear ports
  3. In the browser's address bar, enter the IP address for the modem interface page:
  4. If the modem is fresh from the factory, use the default user name and password to gain access
    1. user: admin
    2. password: admin

If the modem was previously configured for someone, the password would be the previous user's DSL password. If it is unknown then do a reset to factory default, using a paper-clip in the reset hole on the back. Hold for 6 to 9 seconds to reset. The user name and password will now be as above.

  1. Click on Advanced Setup and WAN Service and click on Add
  2. The defaults are fine; click on Next.
  3. Click on Bridging and ensure the 802.1P and 802.1Q are set to 0 and 35, then click on Next.
  4. Click on Apply/Save
  5. Done!

See screenshots below:

Configuring for Bridge Mode 1/5 Configuring for Bridge Mode 2/5 Configuring for Bridge Mode 3/5 Configuring for Bridge Mode 4/5 Configuring for Bridge Mode 5/5


We recommend that you only do firmware update over an ethernet connection and NOT via wifi. Also DO NOT power off the modem in the middle of a firmware update

The current firmware available to the NCF Office is You can verify your firmware by checking the software version on the Device Info page.

SmartRG SR505n Firmware version check on Device Info Page
SmartRG SR505n Firmware version check on Device Info Page

To request a copy of this firmware email [support@ncf.ca]. To install this new firmware onto your modem perform the following steps:

  1. Download the firmware file and save it to a location on your computer that you can find easily.
  2. Open a web browser and go to the address
  3. Select Manage Gateway (Advanced) and log in (by default the username is admin and password is your dsl password as shown in Getting Started above)
  4. Click on Management → Update Software
  5. Click on Choose File
  6. Upload the firmware file that you downloaded in step 1.
  7. Click Update Software
SR505n firmware update
SR505n firmware update

Note: the modem will reboot once the new firmware has been uploaded. This process may take up to 15 minutes to resync (DSL light returns to solid green) and reconnect (the internet light starts blinking again).

See Also