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Latest revision as of 16:00, 26 September 2021

Your SmartRG modem can be configured for Routed or Bridged Operation by a custom configuration file. The custom configuration will include parameters specific to your NCF account.

1. Request a custom configuration file from support@ncf.ca and save it at a location you will remember.

Log into Modem Web Interface

2. Enter info the address bar at in your web browser. Click on Manage Gateway (advanced) and login with username: admin and password: admin (if your modem has been properly reset. If not try your NCF DSL password).

SmartRG Login Page
SmartRG Login Page

Uploading the File

3. Go to the Management Menu link, and then click on the Settings sub-menu link and then on the Update.

  • Click on the Browse link (in the Update Running Broadband Router Settings section) and navigate to the custom configuration file you saved.
  • Click on Update Running Settings.
SmartRG-Settings-Update- Running Settings
SmartRG-Settings-Update-Running Settings

4. Once the file upload begins, it can take 2 to 5 minutes to be completed and for your modem to be fully connected online. Resist the urge to make changes to the modem's configuration during this time.

SmartRG-Update- Upload in progress
SmartRG-Update- Upload in progress

See Also