Head blueLogoText.gif NCF HelpWiki
Help | StartPage

Difference between revisions of "SmartRG SR506n"

From Support
Jump to navigation Jump to search
m
m
 
(32 intermediate revisions by 3 users not shown)
Line 1: Line 1:
<div class="ncfrightbox w-25"> {{Template:SmartRG SR506n}} </div>
<div class="ncfrightbox w-25"> {{Template:SmartRG SR506n}} </div>
=Preparation=
=Preparation=
Updated: 2018-08-20
'''Updated: 2019-07-24'''
Recommended Firmware Version: 2.5.0.14


The SmartRG SR506n modem router supports both ADSL mode and VDSL mode. Provided it is configured correctly, it can be switched between ADSL and VDSL plans without the owner having to buy a new modem or even reconfigure your existing one.
The SmartRG SR506n modem router supports both ADSL and VDSL, and switches automatically to match the line it is connected to.
* Note: Fees for changing plans may still apply. Consult: [[DSL Rates]]
* Note: Fees for changing plans apply, see our [[DSL Rates]].


Before you start configuring the SmartRG SR506n, there are 4 things to check:
Before you start configuring the modem:
# '''Firmware Check:''' Check if you're using older [[SmartRG SR506N Configuration#Firmware|firmware and upgrade]] to the recommended firmware version. If you're unable to access the internet to request newer firmware, note that the screenshots shown and steps outlined may not align with what you see. Contact the [http://mailto:support@ncf.ca support@ncf.ca] for assistance if you run into problems.
# '''Firmware Check:''' Check that your [[SmartRG SR506n Firmware|firmware is up to date]] or update to the recommended version. If you have a different firmware version, the screenshots and instructions might not match exactly. Contact [http://mailto:support@ncf.ca support@ncf.ca] if you need assistance.
# '''Factory Settings and Standard Configuration:''' These instructions assume you're configuring SmartRG SR506n modem out of the box or after a factory reset.  If the modem is not new, it is recommended to reset the modem to the factory defaults '''by holding down the reset button with a paper clip for ~10 seconds.'''  
# '''Factory Settings:''' The instructions are for configuring the modem new out of the box or after it is been reset to factory settings.  If the modem is not new, we recommend resetting it by '''holding down the reset button with a paper clip for about 10 seconds'''.
#* Also, these settings are our recommendations for most NCF members. To learn more about making custom changes to your particular modem, consult the [[Modem Manuals|manual]].
#* We recommend these settings for most NCF members. To learn more about what the settings do and more advanced settings, consult the [[Modem Manuals|manual]].
#'''Modem Installation - Configure over Ethernet:''' Consult the [https://www.ncf.ca/ncf/support/w/images/f/f8/Modem_Info_Pages_-_SmartRG_506n_v1.0.pdf SmartRG SR506N modem instruction sheet] (page 1) on how to set up the modem and connect to it over ethernet. ''We do not recommend configuring your modem over a WiFi connection.''
#'''Ethernet Connection:''' Consult the [https://www.ncf.ca/ncf/support/w/images/5/50/About_your_SmartRG_SR506n.pdf About your SmartRG SR506n modem instruction sheet] to learn how to connect the modem''. We recommend configuring the modem using a computer connected by an ethernet cable, as opposed to over a wireless connection.''
#'''Configurations Methods:''' The 2 main ways of configuring the SmartRG SR506n modem:
=Configuration=
#* Using a custom configuration File: You can request a custom configuration file for your NCF DSL connection from [mailto:support@ncf.ca support@ncf.ca].
Before the modem will connect to the Internet, it needs to be configured with your NCF account information.  You can follow our instructions to configure the modem yourself, or contact [mailto:support@ncf.ca support@ncf.ca] if you would like to bring your modem to our office to be configured.
#* Manually following configuration steps
# '''Configuration Options:'''
#* [[#Configure for Routed Operation with WiFi|Routed Operation with WiFi]] - Standard configuration for most members with SmartRG SR506n serving as both modem and WiFi router.
#* [[#Configure_for_Routed_Operation_with_separate_WiFi_Router|Routed Operation with separate WiFi Router]] - Recommended configuration for members with their own WiFi router. The modem will make the PPPoE authentication and both devices will negotiate DHCP.
#* [[#Bridge Operation|Bridged Operation with separate WiFi Router]] - '''(Advanced)''' for members with their own routers and are knowledgeable about managing it themselves. The router with handle both authentication  and DHCP.


=Using Custom Configuration File=
==Methods==
{{Template:Back_to_the_Top}}
If you have access to email, we can send you a file to automatically configure the modem with your NCF account and our recommended settings, which is much easier than going through all the steps manually. You can request a config file from [mailto:support@ncf.ca support@ncf.ca] then follow our [[SmartRG SR506n Config from File|instructions to configure your modem with a config file]].
Your SmartRG modem can be configured for Routed or Bridged Operation by a custom configuration file. The custom configuration will include parameters specific to your NCF account.
 
1. Request a custom configuration file from [Mailto:support@ncf.ca support@ncf.ca] and save it at a location you will remember.
== Log into Modem Web Interface ==
{{Template:Back_to_the_Top}}
2. Enter http://192.168.1.1 info the address bar at in your web browser. Click on '''Manage Gateway (advanced)''' and login with username: '''admin''' and password: '''admin''' (if your modem has been properly reset. If not try your '''NCF DSL password''').
[[File:SR506n-Login Page.png|alt=SmartRG SR506n Login Page|none|thumb|540x540px|SmartRG SR506n Login Page]]
 
== Uploading the File ==
{{Template:Back_to_the_Top}}
3. Go to the '''Management''' Menu link, and then click on the '''Settings''' sub-menu link and then on the '''Update'''.
* Click on the '''Browse''' link (in the Update Running Broadband Router Settings section) and navigate to the custom configuration file you saved.
* Click on '''Update Running Settings'''.
[[File:SR506n-Settings-Update.png|alt=SR506n-Settings-Update- Running Settings|none|thumb|916x916px|SR506n-Settings-Update-Running Settings]]
4. Once the file upload begins, it can take 2 to 5 minutes to be completed and for your modem to be fully connected online. Resist the urge to make changes to the modem's configuration during this time.
[[File:SR506n-Update.png|alt=SR506n-Update- Upload in progress|none|thumb|724x724px|SR506n-Update- Upload in progress]]
 
=Routed Operation with WiFi=
{{Template:Back_to_the_Top}}
{{Template:SmartRG Config Options}}
 
== Checklist ==
{{Template:Back_to_the_Top}}
 
{| class="wikitable mw-collapsible"
|+Steps to Configure SR506N for Routed Operation
!
!Steps
!Menu Navigation
!Parameters
|-
|2
|[[#Log into Modem Web Interface|Log into Modem]]  
|<nowiki>http://192.168.1.1</nowiki>
 
'''→ Manage Gateway (Advanced)'''
|User Name: '''admin'''
 
Password: '''admin'''
|-
|3
|[[#WAN Cleanup|WAN Cleanup]]
|'''Advanced Setup'''
'''→ WAN Service'''
|Remove '''ppp0.1''' from '''WAN''' Service Table
|-
|4
|[[#Enable ADSL Interface|Enable ADSL]]
|'''Advanced Setup'''
'''→ Layer2 Interface'''
 
'''→ ATM Interface'''
|Add ATM: vpi:'''0''' vci:'''35'''
DSL Latency: '''FAST''' and '''INTERLEAVED'''
|-
|5
|[[#Enable VDSL Interface|Enable VDSL]]
|'''Advanced Setup'''
'''→ Layer2 Interface'''
 
'''→ PTM Interface'''
|Remove '''ptm0''' with '''Path0'''
Add PTM:
DSL Latency: '''FAST''' and '''INTERLEAVED'''
|-
|6
|[[#Configure ADSL Interface|Configure ADSL]]
|'''Advanced Setup'''
'''→ WAN Service'''
|Add '''atm0/(4_0_35)'''            PPPoE (pppoe_4_0_35)
* Network Protocol Selection:  '''IPv4 and IPv6 (Dual Stack)'''
 
* PPPoE username: your DSL username
 
* PPPoE password: your DSL password
 
* Enable '''Firewall'''
 
* Enable '''NAT'''
 
* Disable '''SIP'''
|-
|7
|[[#Configure VDSL Interface|Configure VDSL]]
|'''Advanced Setup'''
'''→ WAN Service'''
|Add '''ptm0/(4_1_1)'''              PPPoE(pppoe_4_1_1.35)
* 802.1P Priority:'''1'''
 
* 802.1Q VLAN:'''35'''
 
* Network Protocol Selection:  '''IPv4 and IPv6 (Dual Stack)'''
 
* PPPoE username: your DSL username
 
* PPPoE password: your DSL password
 
* Enable '''Firewall'''
 
* Enable '''NAT'''
 
* Disable '''SIP'''
|-
|8
|[[#UPnP|UPnP]]
|'''Advanced Setup'''
'''→ UPnP'''
|Disable '''uPnP'''
|-
|9
|[[SmartRG SR506N Configuration#WiFi Name|WiFi Name]]
|'''Wireless'''
|SSID (WiFi Name) to format '''NCF_0000'''
|-
|10
|[[#WiFi Security|WiFi Security]]
|'''Wireless'''
'''→ Security'''
|
* Disable '''WPS'''
* Network Authentication to '''WPA2-PSK'''
* WPA Passphrase : your DSL password
* WPA Encryption : '''AES'''
|-
|11
|[[SmartRG SR506N Configuration#Admin Password|Admin Password]]
|'''Management'''
'''→ Access Controls'''
 
'''→ Passwords'''
|
* Username: '''admin'''
 
* Old Password: admin (or whatever you set it to)
* New Password: your DSL password
|-
|12
|[[#Disable Support|Disable Support]]
|'''Management'''
'''→ Access Controls'''
 
'''→ Accounts'''
 
|'''Delete/Modify Account'''
* Select '''Support''' role
 
* '''Disable'''
* '''Update''' (at bottom)
|-
|13
|[[#Remote Access|Remote Access]]
|'''Management'''
 
'''→ Management Server'''
|
* TR-069 Client: '''Disable'''
* ACS URL: '''https://acs.ncf.ca'''
|-
|14
|[[#System Log|System Log]]
|'''Management'''
 
'''→ System Log'''
|Configure System Log
* System Log:'''Enable'''
* Log Level: '''Debugging'''
* Display Level: '''Error'''
* Mode: '''Local'''
|-
|15
|[[#Internet Time|Internet Time]]
|'''Management'''
 
'''→ Internet Time'''
|
* First NTP time server: '''Other :''' '''time.nrc.ca'''
|-
|16
|[[#Backup Settings|Backup Settings]]
|'''Management'''
 
'''→ Settings'''


'''→ Backup'''
Alternatively, you can follow the instructions below to configure the modem [[SmartRG SR506n Routed Configuration#with WiFi|without a config file]].
|
==Modes of Operation==
* '''Backup''' '''Running Settings'''
# [[SmartRG_SR506n_Routed_Configuration|Routed]] - Functions as both a modem and WiFi router, which is recommended for most members.  Another router can be added to extend the network, but each network must use a different subnet.
* Save backup file to computer
# [[SmartRG_SR506n_Bridge_Configuration|Bridge]] - '''(Advanced)''' Functions only as a modem, so another device is required to make the PPPoE connection.  Recommended for advanced members using a separate router.
|}


= Routed Operation with separate WiFi Router=
= Images =
{{Template:Back_to_the_Top}}
{{Template:Back_to_the_Top}}
{{Template:SmartRG Config Options}}
<gallery mode="slideshow">
 
File:Sr506n-front.PNG|SmartRG SR506n - Front
==Configure your modem for Routed Operation==
File:Sr506n-back.PNG|SmartRG SR506n - Back
If you have a router, we recommend the following configuration steps:
File:Sr506n-bottom.PNG|SmartRG SR506n - bottom
 
File:Sr506n-left.PNG|SmartRG SR506n - Left Side
1. Follow the configuration steps outline for [[#Routed_Operation_with_WiFi|Routed Operation with WiFi]] and make the following changes:
File:Sr506n-angled.PNG|SmartRG SR506n - Angled
* Under '''Wireless''', Uncheck the '''Enable Wireless''' Option,
</gallery>
* Click '''Apply/Save'''[[File:SR506n-Wireless-Disabled.png|alt=SR506n-Wireless-Disabled|none|thumb|560x560px|SR506n-Wireless-Disabled]]
 
==Router Configuration==
2. On your router, set the Connection Mode or Type to '''Automatic IP, Automatic DHCP or Dynamic IP mode'''.
 
= Bridge Operation=
{{Template:Back_to_the_Top}}
{{Template:SmartRG Config Options}}
 
If you prefer your own external router rather than the one built into your SmartRG unit, we recommend [[#Routed Operation with separate WiFi Router|routed operation with a separate WiFi Router]]. However if you have networking expertise and are confident using the modem in bridge mode then take note of the following before configuring your SmartRG for Bridged operation:
# Once you complete configuring your SmartRG modem for Bridged operation and disconnect from the modem, the Modem's Web Interface will become inaccessible and you may not be able to regain access to it until you reset the modem.
#* '''Backup Settings:''' It is particularly important to backup the '''Running Settings''' on your modem before and after you configure it.
#* '''To reset the modem:''' If you need to reset the modem, insert a paper-clip in the '''Reset''' hole on the back. Hold for 10 seconds to reset.
# If you set up the modem for Bridge operation, then your router will need to be configured in PPPoE mode with your DSL username and password.
 
== Checklist ==
{{Template:Back_to_the_Top}}
 
{| class="wikitable mw-collapsible"
|+Steps to Configure SR506N for Bridge Operation
!
!Steps
!Menu Navigation
!Parameters
|-
|1
|[[#Log into Modem Web Interface|Log into Modem]]
|<nowiki>http://192.168.1.1</nowiki>
 
'''→ Manage Gateway (Advanced)'''
|User Name: '''admin'''
 
Password: '''admin'''
|-
|2
|[[#WAN Cleanup|WAN Cleanup]]
|'''Advanced Setup'''
'''→ WAN Service'''
|Remove '''ppp0.1''' from '''WAN''' Service Table
|-
|3
|[[#Enable ADSL Interface|Enable ADSL]]
|'''Advanced Setup'''
'''→ Layer2 Interface'''
 
'''→ ATM Interface'''
|Add ATM: vpi:'''0''' vci:'''35'''
DSL Latency: '''FAST''' and '''INTERLEAVED'''
|-
|4
|[[#Enable VDSL Interface|Enable VDSL]]
|'''Advanced Setup'''
'''→ Layers2 Interface'''
 
'''→ PTM Interface'''
|Remove '''ptm0''' with '''Path0'''
Add PTM: DSL Latency: '''FAST''' and '''INTERLEAVED'''
|-
|6
|Configure ADSL
|'''Advanced Setup'''
'''→ WAN Service'''
|Add '''atm0/(4_0_35)'''            Bridge (br_4_0_35)
|-
|7
|Configure VDSL
|'''Advanced Setup'''
'''→ WAN Service'''
|Add '''ptm0/(4_1_1)'''              Bridge(br_4_1_1.35)
* 802.1P Priority:'''1'''
 
* 802.1Q VLAN:'''35'''
|-
|9
|WiFi
|'''Wireless'''
|Disable Wireless
|-
|11
|[[SmartRG SR506N Configuration#Admin Password|Admin Password]]
|'''Management'''
'''→ Access Controls'''
 
'''→ Passwords'''
|
* Username: '''admin'''
 
* Old Password: admin (or whatever you set it to)
* New Password: your DSL password
|-
|12
|[[#Disable Support|Disable Support]]
|'''Management'''
'''→ Accounts'''
 
'''→ Access Controls'''
|'''Delete/Modify Account'''
* Select '''Support''' role
 
* '''Disable'''
* '''Update''' (at bottom)
|-
|13
|[[#Remote Access|Remote Access]]
|'''Management'''
 
'''→ Management Server'''
|
* TR-069 Client: '''Disable'''
* ACS URL: '''https://acs.ncf.ca'''
|-
|14
|[[#System Log|System Log]]
|'''Management'''
 
'''→ System Log'''
|Configure System Log
* System Log:'''Enable'''
* Log Level: '''Debugging'''
* Display Level: '''Error'''
* Mode: '''Local'''
|-
|16
|[[#Backup Settings|Backup Settings]]
|'''Management'''
 
'''→ Settings'''
 
'''→ Backup'''
|
* '''Backup''' '''Running Settings'''
* Save backup file to computer
|}
 


=See Also=
=See Also=
{{Template:Back_to_the_Top}}
{{Template:Back_to_the_Top}}
{{Template:SmartRG_SR506n_Links}}
*[[:Category:Modems|Modem Configuration]] - Instructions for all NCF modems
*[[Modem Configuration]] - for a complete list of instructions for all NCF modems
*[[Modem Lights#SmartRG|About SmartRG modem lights]]
*[[Modem Lights#SmartRG|About SmartRG modem lights]]
*[[:File:Changing_Wireless_Channels_on_SmartRG_SR505N.pdf SmartRG SR505N Changing WiFi Channels]]
*[[Changing WiFi Channels on SmartRG modems]]
*[[Dynamic DNS]]
*[[Dynamic DNS]]
*[[Port forwarding#Port_forwarding_on_SmartRG_Modems|Port forwarding with the SmartRG SR505N]]
*[[Port forwarding#Port_forwarding_on_SmartRG_Modems|Port forwarding with the SmartRG SR505N]]

Latest revision as of 11:41, 24 July 2019

Preparation

Updated: 2019-07-24

The SmartRG SR506n modem router supports both ADSL and VDSL, and switches automatically to match the line it is connected to.

  • Note: Fees for changing plans apply, see our DSL Rates.

Before you start configuring the modem:

  1. Firmware Check: Check that your firmware is up to date or update to the recommended version. If you have a different firmware version, the screenshots and instructions might not match exactly. Contact support@ncf.ca if you need assistance.
  2. Factory Settings: The instructions are for configuring the modem new out of the box or after it is been reset to factory settings. If the modem is not new, we recommend resetting it by holding down the reset button with a paper clip for about 10 seconds.
    • We recommend these settings for most NCF members. To learn more about what the settings do and more advanced settings, consult the manual.
  3. Ethernet Connection: Consult the About your SmartRG SR506n modem instruction sheet to learn how to connect the modem. We recommend configuring the modem using a computer connected by an ethernet cable, as opposed to over a wireless connection.

Configuration

Before the modem will connect to the Internet, it needs to be configured with your NCF account information. You can follow our instructions to configure the modem yourself, or contact support@ncf.ca if you would like to bring your modem to our office to be configured.

Methods

If you have access to email, we can send you a file to automatically configure the modem with your NCF account and our recommended settings, which is much easier than going through all the steps manually. You can request a config file from support@ncf.ca then follow our instructions to configure your modem with a config file.

Alternatively, you can follow the instructions below to configure the modem without a config file.

Modes of Operation

  1. Routed - Functions as both a modem and WiFi router, which is recommended for most members. Another router can be added to extend the network, but each network must use a different subnet.
  2. Bridge - (Advanced) Functions only as a modem, so another device is required to make the PPPoE connection. Recommended for advanced members using a separate router.

Images

See Also