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'''How to Install and Check for WiFi Interference at Your Premises and Produce a Report for NCF'''
'''How to get the recommended channels on 2.4GHz wifi to minimize the effects of WiFi Interference at Your Premises'''


1. Download the [https://itunes.apple.com/ca/app/airport-utility/id427276530?mt=8 AirPort Utility] from the '''Appstore'''.
1. Holding down the '''Option''' key, click on the '''WiFi''' Icon in the Title Bar.
[[File:MacOS WiFi Analyzer1.png|alt=Wireless Diagnostics Utility on MacOS- Accessing from the Title Bar|none|thumb|527x527px|WiFi menu on MacOS- Accessing from the Title Bar]]
2. Click on '''Open Wireless Diagnostics''', a Wireless Diagnostics Introduction page will open. Ignore it.
[[File:MacOS WiFi Analyzer2.png|alt=Wireless Diagnostics Utility on MacOS- Accessing from the Title Bar|none|thumb|531x531px|Wireless Diagnostics Utility on MacOS- Opening from the WiFi menu]]


2. Go to iOS '''Settings''' and find scroll down until you find the '''AirPort Utility'''.
3. From the Title Bar, click on the '''Window''' menu and then click on '''Scan''' from the drop down menu.
[[File:AirPortUtility1.png|alt=AirPortUtility - In IOS Settings|none|thumb|AirPortUtility - In IOS Settings]]
[[File:MacOS WiFi Analyzer3.png|alt=Wireless Diagnostics Utility on MacOS- Accessing the Scan Window|none|thumb|728x728px|Wireless Diagnostics Utility on MacOS- Accessing the Scan Window]]
3. Turn '''WiFi Scanner''' on.
[[File:AirportUtility2.png|alt=Airport Utility - Turning On Wi-Fi Scanner|none|thumb|Airport Utility - Turning On Wi-Fi Scanner]]


4. Open '''AirPort Utility''' and tap '''Wi-Fi Scan'''.  
4. In the '''Scan''' window, you will find a list of WiFi networks around your premises on the right and a '''Summary''' section on the left.
[[File:AirportUtility3.png|alt=Airport Utility - WiFi Scan|none|thumb|Airport Utility - WiFi Scan]]
[[File:MacOS WiFi Analyzer4.png|alt=Wireless Diagnostics utility on MacOS- Scan Window|none|thumb|1084x1084px|Wireless Diagnostics utility on MacOS- Scan Window]]


5. Tap '''Scan''' and wait 30 seconds.
5. Click on '''Scan Now''' and wait about 5 seconds until the Scan Now button is clickable again.
[[File:AirUtility4.png|alt=Airport Utility - Scan Start|none|thumb|Airport Utility - Scan Start]]


6. Now you can see all the networks with their channels and RSSI levels. '''Click Stop'''
6. The '''Summary''' section on the left should be updated with the latest scan results and a '''Best 2.4 GHz''' channel recommendation. The numbers listed as Best 2.4 GHz indicated the channels with the least interference around your premises.
[[File:AirportUtility5.png|alt=Airport Utility - Scan Results|none|thumb|Airport Utility - Scan Results]]
[[File:MacOS WiFi Analyzer5.png|alt=Wireless Diagnostics utility on MacOS- Best 2.4 GHz recommendations|none|thumb|556x556px|Wireless Diagnostics utility on MacOS- Best 2.4 GHz recommendations]]
7. Click on the info icon in the bottom right corner of the results page.
[[File:AirportUtility7.png|alt=AirportUtility - Channel Reports Icon|none|thumb|Airport Utility - Channel Reports Icon]]


8. Take a screenshot by using the key combination '''Power+Home'''  and send the pictures to [mailto:support@ncf.ca support@ncf.ca] or in response to the most recent ticket email you have received from the NCF Help Desk.
[[File:AirportUtility6.png|alt=AirportUtility - Channel Summary|none|thumb|Airport Utility - Channel Summary]]
9. The RSSI represents the signal strength of the networks around you. If you're configuring your modem yourself, you want to avoid the channels of the top 5 networks besides your own.
10.  Now you can '''Stop''' scanning.
11. '''REMEMBER:''' go back into the settings and turn off the '''WiFi-Scanner''' to conserve your device's battery.


{{Template:WiFi_Analyzer_See_Also}}
{{Template:WiFi_Analyzer_See_Also}}

Latest revision as of 11:59, 3 April 2019

WiFi Analyzers: Windows | Windows 10 | Android | iOS | MacOS | Linux

How to get the recommended channels on 2.4GHz wifi to minimize the effects of WiFi Interference at Your Premises

1. Holding down the Option key, click on the WiFi Icon in the Title Bar.

Wireless Diagnostics Utility on MacOS- Accessing from the Title Bar
WiFi menu on MacOS- Accessing from the Title Bar

2. Click on Open Wireless Diagnostics, a Wireless Diagnostics Introduction page will open. Ignore it.

Wireless Diagnostics Utility on MacOS- Accessing from the Title Bar
Wireless Diagnostics Utility on MacOS- Opening from the WiFi menu

3. From the Title Bar, click on the Window menu and then click on Scan from the drop down menu.

Wireless Diagnostics Utility on MacOS- Accessing the Scan Window
Wireless Diagnostics Utility on MacOS- Accessing the Scan Window

4. In the Scan window, you will find a list of WiFi networks around your premises on the right and a Summary section on the left.

Wireless Diagnostics utility on MacOS- Scan Window
Wireless Diagnostics utility on MacOS- Scan Window

5. Click on Scan Now and wait about 5 seconds until the Scan Now button is clickable again.

6. The Summary section on the left should be updated with the latest scan results and a Best 2.4 GHz channel recommendation. The numbers listed as Best 2.4 GHz indicated the channels with the least interference around your premises.

Wireless Diagnostics utility on MacOS- Best 2.4 GHz recommendations
Wireless Diagnostics utility on MacOS- Best 2.4 GHz recommendations


See Also