Passwords
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NCF uses different passwords for modems and user accounts. Although these are explained on the various modem configuration pages, this article is intended to collect information on passwords into one location.
Different passwords
Here are the different passwords that NCF uses:
NCF Account Password
- This is the password that you chose for your NCF account when you signed up. We cannot see this password but our HelpDesk can reset it for you.
Wifi Password
- If you got a modem with Wifi from us, the instructions include the password for connecting to Wifi which is also printed on a label on the modem. This password can be changed in the modem administration.
Modem Admin Password
- If you got a modem from us, the admin password, which you to makes changes to the modem settings, is included in the instructions.
DSL Password
- This is the password assigned that allows your DSL modem to sign onto the internet. It typically consists of 12 letters and numbers starting with "ncf". When you picked up your modem, your DSL password will have been included with the instructions. Contact our HelpDesk if you need this password to configure your connection.
Password Uses and Changeability
| NCF Password Uses | Changeability |
|---|---|
| Signing into the StartPage | Can be changed by you anytime here |
| Signing into Zimbra webmail | Can be changed by you anytime here |
| Signing onto File Transfer Protocol (FTP) at ftp.ncf.ca to upload a web page | Can be changed by you anytime here |
| Having your dial-up modem sign onto NCF dial-up service | Can be changed by you anytime here |
| DSL Password Uses | Changeability |
|---|---|
| Your DSL modem signing onto the internet | cannot be changed without your DSL modem losing its connection |
| Signing into your DSL modem admin account to view the modem interface | used in this location can be changed by you anytime on the modem interface |
| Signing a device onto your wireless connection to your DSL modem to connect to the internet | used in this location can be changed by you anytime on the modem interface |
Note - The older Speedtouch 585 wireless modems sold by NCF until December 2011 come with a pre-programmed wifi password, which is given on the label on the bottom of the unit. NCF did not change these when they were shipped to members, but you can change them by signing onto the interface.