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Common fixes for Cable modems


If the modem's @ light is on but there is no internet, try power cycling it.

  • To perform a power cycle, unplug your modem from the wall for a duration of 30 seconds.


In the event that the @ light is off and the ⬇️ downstream light or ⬆️ upstream light is flashing try:

  • Disconnect and reconnect the coaxial cable at the back, making sure it is securely attached.


If the first two methods do not work, perform a factory reset.


Factory Reset

When you perform a factory reset, the CODA-4680 returns to default settings, losing all user-configured settings and returning the modem to its initial configuration state.

Method one

Your device will need to be connected to your modem by WiFi or an Ethernet cable plugged into one of the CODA-4680 modem's LAN ports.

  1. Open a web browser Chrome, Firefox of Safari and enter http://192.168.0.1 into the address bar then press enter.
  2. A login screen for the Hitron CODA-4680 will appear. The default username and password are case-sensitive.
    • Username: cusadmin
    • Password: <the Wi-Fi network password that you configured in the Quick Setup>
  3. Select Login