Configuring Thunderbird

Setting up the Mozilla Thunderbird Email Client

Older instructions

Prior to 2024-6-19 (??date may need changing), instructions for setting up Thunderbird were in an HTML web page https://www.ncf.ca/ncf/support/mail_thunderbird3.html. This page dealt with a single email provider and none of the additional features of Thunderbird. It is also possible that the recommended settings may be sub-optimal or not work.

What you will need to know

While some of the following information may be gathered by Thunderbird itself as we set it up for a particular NCF member, it is useful to have it saved somewhere safe for reference and security. The list of information has been mentioned already in the Email (currently draft??) page. You may also want to know the URL (i.e., address) of your Calendar. If you are going to use your NCF Zimbra Calendar, then you will want the ICS URL that you can find using the following steps:

• Log into your NCF account with a web browser.
• Choose Email (i.e., Zimbra)
• Select Calendar
• Click the small downward pointing triangle next to the Calendar. This will open up a menu box.
• Choose Share Calendar from the menu. This will open a dialog for sharing your calendar

 with other users, but we just want the ICS URL at the bottom.

The ICS URL for NCF member zz999 will be

  https://mail.ncf.ca/home/zz999@ncf.ca/Calendar.ics

You can generally copy the text of the URL by Right-Click on it, so it is easy to paste into the Calendar settings of Thunderbird or into a file where this information will be saved.

Downloading and Installing Thunderbird

Installers for Thunderbird can be found and downloaded from https://www.thunderbird.net/en-US/download/

Notes:

• Windows users have a choice of 64 bit exe, 64 bit msi and 32 bit exe files. Mostly the default suggested should work, but some older versions of Windows may need a particular choice.
• Windows may object to running the installer. If so, you will need to set the "Choose where to get apps" in the "Apps and Features" section of the Control panel (i.e., settings) for your installation of Windows. A workable choice is "Anywhere, but warn me ...". Microsoft tries hard to get you to use their software, and sometimes to pay for it too.
• Linux users may find Thunderbird is already installed with their distribution. Most common Linux distros include Thunderbird automatically. If not, they almost always have a way to install it via the distribution's package installer e.g., the apt tool for Debian/Ubuntu/Mint families, or yum for Red Hat/SUSE and related distros. Using the download page is generally a poor alternative, since the installers arrange for automatic updates which improve security and fix bugs.

Install Thunderbird either by running the downloaded installer or via your operating system's package manager.

Basic Thunderbird Configuration

• Launch Thunderbird if it does not do so automatically after installation.
• Generally Thunderbird will ask for information to set up email.
• If Thunderbird does not start the Add Mail Account setup process, go to Account Settings. Unfortunately, this may not be in a standard location. On Windows version 115.12.1 (64-bit) this is found under Tools, but you may need to press the F10 key to get the File Edit View Go Message Events_and_Tasks Tools Help menu displayed. On Linux version 115.12.0 (64-bit) the Account Settings are under Edit. Choose Account Actions, then Add Mail Account.
• A dialog box will appear wanting
  • your full name. This can be any name. It is what gets displayed as the sender of messages to your message recipients
  • Email address. This should be your NCF account e.g., zz999@ncf.ca where zz999 is your account name.
  • Password: the password you use to log into the NCF start page. Watch that the Caps Lock is NOT set. Type carefully.
  • A check box to "Remember Password" can be checked. This saves entering the password each time you look at your email.
• Click "Continue". Thunderbird will try to connect to NCF and determine appropriate settings for the incoming and outgoing mail servers. For NCF both are mail.ncf.ca but the ports are different.
  • The incoming server defaults to port 143 using STARTTLS connection security and Normal Password authentication using IMAP server type.
  • The outgoing server defaults to port 587 with the same connection and authentication using SMTP protocol.

Generally, Thunderbird should now be able to send and receive email. If you have another email, or a friend willing to help, send a short test message and ask for a reply to test that the email is working.