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(Created page with "<div class="ncfrightbox"> {{Template:Troubleshooting DSL Links}} </div> {| class="wikitable" | colspan="2" |'''Summary of Configuration Information and Changes''' |- |Modem L...")
 
 
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Modem Administrator Password:  
Modem Administrator Password:  
|[http://192.168.1.1 192.168.1.1]
|[http://192.168.1.254 192.168.1.254]
'''admin'''
'''Administrator'''


DSL password (Default is '''password''', if you reset modem)
DSL password (Default is '''password''', if you reset modem)
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|
|
* '''Channel''': Switch from '''Auto''' to Least Congested Channel (Usually 3,4, 8 or 9)
* '''Channel''': Switch from '''Auto''' to Least Congested Channel (Usually 3,4, 8 or 9)
* '''Interface type''': Switch from '''802.11b/g''' to '''802.11g'''
|}
|}


1. Navigate to [http://192.168.1.254 192.168.1.254] and type in the username '''Administrator''' and the password that was given to you.


2. Click on '''Home Network''' on the left-hand side.
[[File:ST585-HomeSelection.png|alt=Speedtouch ST585 Home Network Selection|none|thumb|733x733px|Speedtouch ST585 Home Network Selection]]
3. From the '''Home Network''' page, click on your WiFi network name like '''WLAN: NCF_XXXX'''.
[[File:ST585-WiFiInterface.png|alt=Speedtouch ST585 WiFi Network Selection|none|thumb|732x732px|Speedtouch ST585 WiFi Network Selection]]
5. From the '''Wireless Access Point''' page, click on '''Configure''' at the top right corner.
[[File:ST585-ConfigureWiFiSelection.png|alt=Speedtouch ST585 WiFi Configuration Selection|none|thumb|901x901px|Speedtouch ST585 WiFi Configuration Selection]]
6. From the '''Wireless Access Point''' Configuration page, change the '''Interface Type''' from '''802.11b/g''' to '''802.11g''' and '''Channel Selection''' from '''Automatic''' to '''Manual'''
[[File:ST585-WiFiChannelSelection.png|alt=ST585- WiFi Channel Manual Selection|none|thumb|901x901px|ST585- WiFi Channel Manual Selection]]
7. The '''Channel''' option should now turn into a dropdown. Select the channel with the least interference as determined by your wireless interference tests. Try 3,4, 8 or 9.
[[File:ST585-WiFiApply.png|alt=ST585-WiFi Config Changes|none|thumb|1074x1074px|ST585-WiFi Config Changes]]
8. Ensure the encryption is set to '''WPA - PSK Encryption''' and select '''Apply''' at the bottom right.


'''Notes:'''
'''Notes:'''
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== See Also ==
== See Also ==
*[[Modem Configuration]] - for a complete list of instructions for all NCF modems
*[[Modem Configuration]] - for a complete list of instructions for all NCF modems
*[[Modem Lights#SmartRG|About SmartRG modem lights]]
*[[SpeedTouch Configuration]]
*[http://www.ncf.ca/ncf/dsl/modem/SmartRG_3xx-5xx_Gateway_User_Manual.pdf SmartRG SR505N modem manual]
*[[Modem Lights#SpeedTouch|About SpeedTouch modem lights]]
*[https://www.ncf.ca/ncf/support/w/images/f/f8/Modem_Info_Pages_-_SmartRG_505n_v1.0.pdf NCF SmartRG SR505N modem instruction sheet]
*[[Modem Manuals#Thomson Gateways|Thomson Modem Manuals]] - For modem manuals including firmware and emulators for Thomson and SpeedTouch gateways
*[[Dynamic DNS]]
*[[Port forwarding#Port forwarding on SmartRG Modems|Port forwarding with the SmartRG SR505N]]


= External links =
= External links =

Latest revision as of 05:50, 31 October 2018

Troubleshooting DSL
Summary of Configuration Information and Changes
Modem Login Page:

Modem Administrator User Name:

Modem Administrator Password:

192.168.1.254

Administrator

DSL password (Default is password, if you reset modem)

Where to go in Menu: Wireless→Advanced
Changes:
  • Channel: Switch from Auto to Least Congested Channel (Usually 3,4, 8 or 9)
  • Interface type: Switch from 802.11b/g to 802.11g

1. Navigate to 192.168.1.254 and type in the username Administrator and the password that was given to you.

2. Click on Home Network on the left-hand side.

Speedtouch ST585 Home Network Selection
Speedtouch ST585 Home Network Selection

3. From the Home Network page, click on your WiFi network name like WLAN: NCF_XXXX.

Speedtouch ST585 WiFi Network Selection
Speedtouch ST585 WiFi Network Selection

5. From the Wireless Access Point page, click on Configure at the top right corner.

Speedtouch ST585 WiFi Configuration Selection
Speedtouch ST585 WiFi Configuration Selection

6. From the Wireless Access Point Configuration page, change the Interface Type from 802.11b/g to 802.11g and Channel Selection from Automatic to Manual

ST585- WiFi Channel Manual Selection
ST585- WiFi Channel Manual Selection

7. The Channel option should now turn into a dropdown. Select the channel with the least interference as determined by your wireless interference tests. Try 3,4, 8 or 9.

ST585-WiFi Config Changes
ST585-WiFi Config Changes

8. Ensure the encryption is set to WPA - PSK Encryption and select Apply at the bottom right.

Notes:

  • Wireless channels shouldn't have to be changed often (more than once every 6-12 months). If you find yourself making these changes too frequently, you may have to invest in a mid to high end router with additional channels on the 5Ghz frequency. Contact support@ncf.ca for recommendations if needed.

See Also

External links

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