Difference between revisions of "Payments and Donations"
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= Visa | = Credit Card (Visa / Mastercard / American Express = | ||
== Online - One-time Payments == | == Online - One-time Payments == | ||
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Revision as of 15:15, 16 March 2021
Credit Card (Visa / Mastercard / American Express
Online - One-time Payments
1. Visit the Donations & Payments page. You will be using your member ID only and password to sign in. (This is the password you chose at sign-up)
2.Click on Pay for DSL Service(as an example). You can also pay for DSL Hardware or make a donation this way.
- Top, middle of the page as circled in red in this photo.
3. Fill in the requested information (amount of your bill, credit card information, and click continue).
4. The next page will ask you to confirm the payment. The next will give you a confirmation that the transaction went through, along with a transaction number.
By Phone
Our HelpDesk Support hours are 10:00am-7:00pm from Monday to Friday, and 10am-5pm on Saturdays, and you can pay via credit card over the phone. Please have the following information handy when you call 613-721-1773 ext. 0:
- Your NCF member ID (e.g. ab123)
- Your VISA, MasterCard or AMEX card number
- Your card's expiry date
- Your card's CIV number (the 3 digits typically on the back of the card).
- Your name as it appears on the card
- Whether you want your card card to be charged for one-time or recurring payments/donations
Cash or Debit
You can make a Cash or Debit payment or donation in person at the NCF office:
National Capital FreeNet
1305 Richmond Road, Suite 206
Ottawa, ON K2B 7Y4
Phone: 613-721-1773 ext. 0
Email: support@ncf.ca
HelpDesk Remote Support Hours:
- Monday to Friday: 10:00am to 7:00pm
- Saturday: 10:00am to 5:00pm
Office hours:
- Monday to Friday: 10:00am to 5:00pm
Cheque or Money Order
Please make the cheque or money order payable to NCF or National Capital FreeNet, and include your name and member ID (e.g. ab123) with the cheque in the envelope.
You can mail it to the NCF office or drop it off at our office in person:
National Capital FreeNet
1305 Richmond Road, Suite 206
Ottawa, ON K2B 7Y4
Phone: 613-721-1773 ext. 0
Email: support@ncf.ca
HelpDesk Remote Support Hours:
- Monday to Friday: 10:00am to 7:00pm
- Saturday: 10:00am to 5:00pm
Office hours:
- Monday to Friday: 10:00am to 5:00pm
Interac E-Transfer
You can make a payment or donation by Interac e-transfer:
- Send Interac e-transfers to etransfer@ncf.ca
- No security question is required.
- Note: If your bank does not allow you to send e-transfers without a security question, set a security question and answer and communicate that with the NCF HelpDesk
- Include your member ID as a message/ comment with the etransfer: aa000
Your payment will be applied to your NCF account within one business day of receiving it.