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NCF uses two different passwords for modems and user accounts. Although these are explained on the various [[Modem Configuration (DSL)|modem configuration pages]], this article is intended to bring information on passwords into one location.
NCF uses different passwords for modems and user accounts. Although these are explained on the various [[Modem Configuration|modem configuration pages]], this article is intended to collect information on passwords into one location.


==Different passwords==
=Different passwords=
Here are the different passwords that NCF uses:
Here are the different passwords that NCF uses:


;Your NCF password (account password)
==NCF Account Password==
:This is the password that you chose for your NCF account when you signed up. It must consist of 6, 7 or 8 numbers and letters, no other characters are allowed.
:This is the password that you chose for your NCF account when you signed up. We cannot see this password but our HelpDesk can reset it for you.
;Your DSL password
==Wifi Password==
:This is the password assigned that allows your DSL modem to sign onto the internet via Bell's wired network. It typically consists of 12 letters and numbers starting with "ncf". When you picked up your modem it will have been supplied to you along with instructions on a piece of paper. If you have lost it the NCF office can look it up for you.
:If you got a modem with Wifi from us, the instructions include the password for connecting to Wifi which is also printed on a label on the modem.  This password can be changed in the modem administration.
==Modem Admin Password==
:If you got a modem from us, the admin password, which you to makes changes to the modem settings, is included in the instructions.
==DSL Password==
:This is the password assigned that allows your DSL modem to sign onto the internet. It typically consists of 12 letters and numbers starting with "ncf". When you picked up your modem, your DSL password will have been included with the instructions. Contact our HelpDesk if you need this password to configure your connection.


==Password uses==
=Password Uses and Changeability=
Here are the places that NCF passwords are used:


* Signing into the [https://start.ncf.ca|start page] - your NCF password (this password can be changed by you anytime)
{| class="wikitable"
* Signing into [https://mail.ncf.ca|Zimbra webmail] - your NCF password (this password can be changed by you anytime)
|-
* Signing onto File Transfer Protocol (FTP) at ftp.ncf.ca to [[Publishing Web Pages|upload a web page]] - your NCF password (this password can be changed by you anytime)
! NCF Password Uses  !!  Changeability
* Having your dial-up modem sign onto [[Getting Started (Dial-up)|NCF dial-up service]] - your NCF password (this password can be changed by you anytime)
|-
* Your DSL modem signing onto the internet - your DSL password (this password cannot be changed or else your modem will not connect)
| Signing into the [https://start.ncf.ca StartPage]|| Can be changed by you anytime [https://www.ncf.ca/en/auth/password_change/ here]
* Signing into your DSL modem admin account to view the modem interface - your DSL password (this password used in this location can be changed by you anytime on the modem interface)
|-
* Signing a device onto your wireless connection to your DSL modem to connect to the internet - your DSL password (this password used in this location can be changed by you anytime on the modem interface)
| Signing into [https://mail.ncf.ca Zimbra webmail] || Can be changed by you anytime [https://www.ncf.ca/en/auth/password_change/ here]
|-
| Signing onto File Transfer Protocol (FTP) at ftp.ncf.ca to [[Publishing Web Pages|upload a web page]] || Can be changed by you anytime [https://www.ncf.ca/en/auth/password_change/ here]
|-
| Having your dial-up modem sign onto [[Getting Started (Dial-up)|NCF dial-up service]] || Can be changed by you anytime [https://www.ncf.ca/en/auth/password_change/ here]
|}


'''Note''' - The older Speedtouch 585 wireless modems sold by NCF until December 2011 come with a programmed wifi password, which is given on the label on the bottom of the unit. NCF did not change these when they were shipped to members, but you can change them by [[DSL modem web interface|signing onto the interface]].
{| class="wikitable"
|-
! DSL Password Uses !! Changeability
|-
| Your DSL modem signing onto the internet || cannot be changed without your DSL modem losing its connection
|-
| Signing into your DSL modem admin account to view the modem interface || used in this location can be changed by you anytime [[Modem Web Interface|on the modem interface]]
|-
| Signing a device onto your wireless connection to your DSL modem to connect to the internet || used in this location can be changed by you anytime [[Modem Web Interface|on the modem interface]]
|}


==Changing your password==
'''Note''' - The older Speedtouch 585 wireless modems sold by NCF until December 2011 come with a pre-programmed wifi password, which is given on the label on the bottom of the unit. NCF did not change these when they were shipped to members, but you can change them by [[Modem Web Interface|signing onto the interface]].
===Your NCF password===
Your NCF password can be changed by you any time [https://secure.ncf.ca/ncf/home/tools/password.jsp here]. This will change the password used to sign into the start page, email, FTP and dial-up service.


===Your DSL password===
=See also=
This strong password is used by your DSL modem to sign onto the internet and cannot be changed or your model will not connect.
*[[Modem Configuration]]
*[https://nakedsecurity.sophos.com/2016/11/23/stop-wasting-time-making-the-wrong-passwords-stronger/ Stop wasting time making the wrong passwords stronger]


NCF also programs DSL modems to use this same password for wifi and to sign into the modem admin interface. These uses of the password can be [[DSL modem web interface|changed in the modem interface]]. If you change either of these passwords use a strong password that will be hard to guess to protect your security.
[[Category:DSL]]
 
==See also==
* [[Modem Configuration (DSL)]]
 
[[Category: DSL]]
[[Category:Web space]]
[[Category:Web space]]
[[Category:Email]]
[[Category:Email]]
[[Category:Account & Membership]]
[[Category:Account & Membership]]
[[Category:Privacy and Security]]

Latest revision as of 13:18, 23 November 2022

NCF uses different passwords for modems and user accounts. Although these are explained on the various modem configuration pages, this article is intended to collect information on passwords into one location.

Different passwords

Here are the different passwords that NCF uses:

NCF Account Password

This is the password that you chose for your NCF account when you signed up. We cannot see this password but our HelpDesk can reset it for you.

Wifi Password

If you got a modem with Wifi from us, the instructions include the password for connecting to Wifi which is also printed on a label on the modem. This password can be changed in the modem administration.

Modem Admin Password

If you got a modem from us, the admin password, which you to makes changes to the modem settings, is included in the instructions.

DSL Password

This is the password assigned that allows your DSL modem to sign onto the internet. It typically consists of 12 letters and numbers starting with "ncf". When you picked up your modem, your DSL password will have been included with the instructions. Contact our HelpDesk if you need this password to configure your connection.

Password Uses and Changeability

NCF Password Uses Changeability
Signing into the StartPage Can be changed by you anytime here
Signing into Zimbra webmail Can be changed by you anytime here
Signing onto File Transfer Protocol (FTP) at ftp.ncf.ca to upload a web page Can be changed by you anytime here
Having your dial-up modem sign onto NCF dial-up service Can be changed by you anytime here
DSL Password Uses Changeability
Your DSL modem signing onto the internet cannot be changed without your DSL modem losing its connection
Signing into your DSL modem admin account to view the modem interface used in this location can be changed by you anytime on the modem interface
Signing a device onto your wireless connection to your DSL modem to connect to the internet used in this location can be changed by you anytime on the modem interface

Note - The older Speedtouch 585 wireless modems sold by NCF until December 2011 come with a pre-programmed wifi password, which is given on the label on the bottom of the unit. NCF did not change these when they were shipped to members, but you can change them by signing onto the interface.

See also

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