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2. Open or Run the '''Wifi Analyzer''' app and take note of the channel your home WiFi network (usually name, '''NCF_XXXX''') is running on. You can repeat this from different locations in your household and send screenshots to [mailto:support@ncf.ca support@ncf.ca] or in response to the most recent ticket email you have received from the NCF Help Desk. Rotate your phone or tablet into landscape mode, you can get a better spread of the various channels and networks.
2. Open or Run the '''Wifi Analyzer''' app and take note of the channel your home WiFi network (usually name, '''NCF_XXXX''') is running on. You can repeat this from different locations in your household and send screenshots to [mailto:support@ncf.ca support@ncf.ca] or in response to the most recent ticket email you have received from the NCF Help Desk. Rotate your phone or tablet into landscape mode, you can get a better spread of the various channels and networks.
[[File:WebProvider1.png|alt=WiFi Analyzer by Web Provider - Overview Page|none|thumb|667x667px|WiFi Analyzer by Web Provider - Overview Page]] 
[[File:WebProvider1.png|alt=WiFi Analyzer by Web Provider - Overview Page|none|thumb|667x667px|WiFi Analyzer by Web Provider - Overview Page]]3. From the dot menu at the top right select '''Channel Recommendation''' screen.
 
[[File:WebProvider2.png|alt=WiFi Analyzer by WebProvider - Channel Recommendation Selection|none|thumb|451x451px|WiFi Analyzer by Web Provider - Channel Recommendation Selection]]
3. From the dot menu at the top right select '''Channel Recommendation''' screen.  


4. From the '''Channel Recommendation''' page, take note of the top 3 recommended channels (3 longest) and send a screenshot to [mailto:support@ncf.ca support@ncf.ca] or in response to the most recent ticket email you have received from the NCF Help Desk. These will be the best channels to set your wireless modem to. If you need NCF's support staff to make changes to modem, please provide as much information as you can from the problem areas in you house (all the areas with low WiFi penetration).
4. From the '''Channel Recommendation''' page, take note of the top 3 recommended channels (3 longest) and send a screenshot to [mailto:support@ncf.ca support@ncf.ca] or in response to the most recent ticket email you have received from the NCF Help Desk. These will be the best channels to set your wireless modem to. If you need NCF's support staff to make changes to modem, please provide as much information as you can from the problem areas in you house (all the areas with low WiFi penetration).
[[File:WebProvider3.png|alt=WiFi Analyzer by WebProvider - Channel Recommendation Page|none|thumb|592x592px|WiFi Analyzer by WebProvider - Channel Recommendation Page]]
[[File:WebProvider3.png|alt=WiFi Analyzer by WebProvider - Channel Recommendation Page|none|thumb|592x592px|WiFi Analyzer by Web Provider - Channel Recommendation Page]]


== See Also ==
== See Also ==

Revision as of 12:47, 14 February 2019

WiFi Analyzers: Windows | Windows 10 | Android | iOS | MacOS | Linux

How to Install and Check for WiFi Interference at Your Premises and Produce a Report for NCF

1. From the Playstore install the WiFi Analyzer by Webprovider on your Android phone or tablet.

2. Open or Run the Wifi Analyzer app and take note of the channel your home WiFi network (usually name, NCF_XXXX) is running on. You can repeat this from different locations in your household and send screenshots to support@ncf.ca or in response to the most recent ticket email you have received from the NCF Help Desk. Rotate your phone or tablet into landscape mode, you can get a better spread of the various channels and networks.

WiFi Analyzer by Web Provider - Overview Page
WiFi Analyzer by Web Provider - Overview Page

3. From the dot menu at the top right select Channel Recommendation screen.

WiFi Analyzer by WebProvider - Channel Recommendation Selection
WiFi Analyzer by Web Provider - Channel Recommendation Selection

4. From the Channel Recommendation page, take note of the top 3 recommended channels (3 longest) and send a screenshot to support@ncf.ca or in response to the most recent ticket email you have received from the NCF Help Desk. These will be the best channels to set your wireless modem to. If you need NCF's support staff to make changes to modem, please provide as much information as you can from the problem areas in you house (all the areas with low WiFi penetration).

WiFi Analyzer by WebProvider - Channel Recommendation Page
WiFi Analyzer by Web Provider - Channel Recommendation Page

See Also