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11. '''REMEMBER:''' go back into the settings and turn off the '''WiFi-Scanner''' to conserve your device's battery.  
11. '''REMEMBER:''' go back into the settings and turn off the '''WiFi-Scanner''' to conserve your device's battery.  
[[Category:DSL]]
[[Category:Linux]]
[[Category:Troubleshooting]]
[[Category:Home Network]]


{{Template:WiFi_Analyzer_See_Also}}
{{Template:WiFi_Analyzer_See_Also}}

Revision as of 16:33, 14 February 2019

WiFi Analyzers: Windows | Windows 10 | Android | iOS | MacOS | Linux

How to Install and Check for WiFi Interference at Your Premises and Produce a Report for NCF

1. Download the AirPort Utility from the Appstore.

2. Go to iOS Settings and find scroll down until you find the AirPort Utility.

AirPortUtility - In IOS Settings
AirPortUtility - In IOS Settings

3. Turn WiFi Scanner on. 

Airport Utility - Turning On Wi-Fi Scanner
Airport Utility - Turning On Wi-Fi Scanner

4. Open AirPort Utility and tap Wi-Fi Scan

Airport Utility - WiFi Scan
Airport Utility - WiFi Scan

5. Tap Scan and wait 30 seconds.

Airport Utility - Scan Start
Airport Utility - Scan Start

6. Now you can see all the networks with their channels and RSSI levels. Click Stop

Airport Utility - Scan Results
Airport Utility - Scan Results

7. Click on the info icon in the bottom right corner of the results page.

AirportUtility - Channel Reports Icon
Airport Utility - Channel Reports Icon

8. Take a screenshot by using the key combination Power+Home  and send the pictures to support@ncf.ca or in response to the most recent ticket email you have received from the NCF Help Desk. 

AirportUtility - Channel Summary
Airport Utility - Channel Summary

9. The RSSI represents the signal strength of the networks around you. If you're configuring your modem yourself, you want to avoid the channels of the top 5 networks besides your own. 

10.  Now you can Stop scanning. 

11. REMEMBER: go back into the settings and turn off the WiFi-Scanner to conserve your device's battery.

See Also