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It's a busy time just getting everyone connected, and managing connection difficulties, moves and changes to member accounts.  This Wiki page will help you find resources to help with other computer challenges you might face.
It's a busy time just getting everyone connected, and managing connection difficulties, moves and changes to member accounts.  This Wiki page will help you find resources to help with other computer challenges you might face.
==Computer Repair Services==
      '''Click [http://ubuntuone.com/2geJwk7bHdkv7wFiR2kcRo here to access the Directory of Computer Repair Services document in .pdf format].'''
{|border="1" cellpadding="5" cellspacing="0" align="center"
|-
! scope="col" style="background:#efefef;" |Company
! scope="col" style="background:#efefef;" | Services
! scope="col" style="background:#efefef;" | Notes
! scope="col" style="background:#efefef;" | Pricing
! scope="col" style="background:#efefef;" | Contact Info
|-
! scope="row" style="background:#efefef;" | Staples easytech
|In-store: diagnostics, data protection (backup and recovery), repairs, networking, installations and set-up
At-home support
|Authorized to do repairs under major  manufacturer's warranties.
|Flat rate: $25 per 15 minutes; From $20-$1249
[http://www.staples.ca/ENG/Static/static_pages.asp?pagename=etinstorelist In-Store Price List]
|1-888-439-8327
Centretown, Barrhaven, Bells Corners, Cumberland, Gloucester, South Keys & Merivale [https://ssl.staples.ca/ENG/StoreLocator/store_locator.asp?ID=16 locations]
[http://www.staples.ca/ENG/Static/static_pages.asp?CT=1&pagename=etmain Main page]
[mailto:easytech@staples.ca Email]
|-
! scope="row" style="background:#efefef;" | Best Buy's Geek Squad
|In-store: Security & Performance services, software installations
At-home support
[http://online.geeksquad.ca/support/expert Offers on-line support]
|[http://www.bestbuy.ca/en-CA/GeekSquadCommonQuestions.aspx Service FAQs]
|[http://www.bestbuy.ca/en-CA/category/security-performance/28862.aspx Security & Performance services] from $79 - $114
[http://www.bestbuy.ca/en-CA/category/software-install/28867.aspx Software Installations] from $29 - $129
[http://www.bestbuy.ca/en-CA/category/wireless-networking/28863.aspx Wireless  Configuration] from $119 - $169
|1-800-433-5778
Coventry Rd, Carlingwood, Merivale, Orleans, & Kanata [https://www-ssl.bestbuy.ca/en-CA/stores/store-locator.aspx?path=ea28f6c34753eb533eec8934664edb41en99 locations]
[http://www.bestbuy.ca/en-CA/geeksquad.aspx Main Page]
[https://www-ssl.bestbuy.ca/en-CA/secure/contact-us.aspx?path=6f0efb11924efa3b38c5b7f41d16664een99 Contact Page]
[mailto:technicalproblem@bestbuycanada.ca Email Techical Support]
[mailto:customerservice@bestbuycanada.ca Email General Inquiries]
|-
! scope="row" style="background:#efefef;" | Future Shop ConnectPro Computer Services
|Setup, repairs (virus/spyware removal, OS and memory restore/install), in-home networking and gaming setups, tablet and smartphone setups
[http://support.connectpro.ca/support/ Offers on-line support.]
|[http://www.futureshop.ca/en-CA/ConnectPro/faq.aspx Service FAQs]
Offers free in-store consultations.
| [http://www.futureshop.ca/en-CA/category/id/26850.aspx In-home setups] $50
[http://www.futureshop.ca/en-CA/category/id/26851.aspx Setups] from $80-$100
[http://www.futureshop.ca/en-CA/category/id/26852.aspx Repairs] from $90-$200
Payment on site of in-home services can only be made by credit card.
|1-866-426-6632
Gloucester, South Keys, Merivale, Orleans, Barrhaven & Kanata [https://www-ssl.futureshop.ca/en-CA/stores/store-locator.aspx?path=ea28f6c34753eb533eec8934664edb41en99 locations]
[http://www.futureshop.ca/en-CA/category/connectpro/26837.aspx Main Page]
[http://www.futureshop.ca/CompanyInfo/ContactUs/ContactUs.aspx Contact Form]
|-
! scope="row" style="background:#efefef;" | Canada Computers Service Centre
|In-store:
system assembly, OS and other software installations,
hard drive/data backup and recovery, system maintenance services
|Customers can check [http://www.canadacomputers.com/service_centre.php#6 service status online]
|From $19.99 - $299.99
[http://www.canadacomputers.com/service_centre.php#3 Services and Rates]
|Merivale: 613-228-1423
Orleans: 613-837-0800
Kanata: 613-435-8660
Rideau: 613-241-8788
[http://www.canadacomputers.com/service_centre.php#1 Service Page]
[mailto:techsupport@canadacomputers.com%20 Email Technical Support]
|-
! scope="row" style="background:#efefef;" | Ottawa Computer Services Inc
|Software/hardware maintenance, networking, etc.
|[http://support.ottawacomputerservices.com/ Offers online support centre]
|Pricing by consultation
[http://www.ottawacomputerservices.com/QuoteForm.html Quote Form]
|613.296.7777
Toll-Free – 866.558.2201
2-2026 Lanthier Drive, Suite 322, Orleans
[http://www.ottawacomputerservices.com/ottawa_computer_services_services.html Computer Services Page]
[http://www.ottawacomputerservices.com/EmailService.html Email Service Form]
|-
! scope="row" style="background:#efefef;" | Tech2Go On Site Computer Services
|On-Site:
Repairs (emergency recovery, viruses, hardware, troubleshooting), maintenance, installations
|[http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/tech2go-onsite-computer-services-in-stittsville-on-27447 Better Business Bureau Accredited]
|Fixed-rate services; [http://www.tech2go.ca/Rate.htm Basic Service Fee of $79.95]
|613-235-8324
2 Pullman Avenue, Stittsville
[http://www.tech2go.ca/ Main Page]
[mailto:info@Tech2Go.ca Email]
[http://www.tech2go.ca/Contact.htm Contact Page]
|-
! scope="row" style="background:#efefef;" | Ottawa Computer Services
|On-Site or drop-off:
Repairs, configuration, data recovery, installations
|
|$25 travel costs; students & seniors 50% off
[http://ottawacomputerservices.ca/OnsiteComputerService.html Estimates provided]
|613-294-5374
1135-A Meadowlands Dr.
[http://ottawacomputerservices.ca/index.html Main Page]
[mailto:Support@OttawaComputerServices.ca Email]
[http://ottawacomputerservices.ca/ContactUs.html Support Form]
|-
! scope="row" style="background:#efefef;" | Dr. Desktop
|On-site:
Malware removal/protection, networking setup and security, tune-ups, installations, data recovery
|[http://www.dr-desktop.com/online.html Offers remote desktop support]
|No pricing provided on website.
|613-260-1113
108-1900 Merivale Rd
[http://www.dr-desktop.com/ Main Page]
[mailto:help@dr-desktop.com Email]
|-
! scope="row" style="background:#efefef;" | CallGeek
|General repairs/upgrades and tuneups, networking, configuration, data backup and recovery, parental control and security, peripheral installs
|[http://www.callgeek.ca/service-remotely.shtml Offers remote desktop report]
[http://www.callgeek.ca/pay/ Online payment accepted]
[http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/callgeek-in-ottawa-on-37485 Better Business Bureau Accredited]
|No pricing provided on website.
|(613) 829-2255
2720 Queensview Dr. Suite 1109
[http://www.callgeek.ca/index.shtml Main Page]
[mailto:support@callgeek.ca Email]
|-
! scope="row" style="background:#efefef;" | Capital Data Recovery
|Data recovery, hard drive cloning, wiping (data destruction), and certification
|Some services may be covered under insurance.
[http://www.capitaldatarecovery.com/shipping.html Accept shipments from across the country.]
[http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/capital-data-recovery-in-ottawa-on-27814 Better Business Bureau Accredited]
|Contact for quotes.
|613-225-7870
1827 Woodward Drive, Unit 306
[http://www.capitaldatarecovery.com/index.html Main Page]
[mailto:info@capitaldatarecovery.com Email]
|-
! scope="row" style="background:#efefef;" | GradeATechs
|Data backup and recovery, service support.
|[http://www.gradeatechs.com/main.cfm?PageName=book%20a%20service%20call Can book service calls online]
[http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/gradeatechscom-in-nepean-on-21671http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/capital-data-recovery-in-ottawa-on-27814 Better Business Bureau Accredited]
|[http://gradeatechs.com/main.cfm?PageName=request%20a%20consultation Provided via quote/consultation]
|613-721-3331
1701 Woodward Drive, 3rd Floor
[http://www.gradeatechs.com/ Main Page]
[mailto:helpdesk@gradeAtechs.com Email Helpdesk]
|}


[[Category: NCF services]]
[[Category: NCF services]]

Revision as of 11:20, 16 August 2012

This page outlines some resources for getting help with broader computer issues.

Computer Help

NCF is focussed on getting you connected to the internet with functional email and ability to browse to web pages. Most other issues regarding your computer setup, handling virus protection, programs, operating systems, setting up a browser or getting basic computer skills are more than the small group of staff and volunteers at NCF can help you with.

It's a busy time just getting everyone connected, and managing connection difficulties, moves and changes to member accounts. This Wiki page will help you find resources to help with other computer challenges you might face.

Computer Repair Services

     Click here to access the Directory of Computer Repair Services document in .pdf format.



Company Services Notes Pricing Contact Info
Staples easytech In-store: diagnostics, data protection (backup and recovery), repairs, networking, installations and set-up

At-home support

Authorized to do repairs under major manufacturer's warranties. Flat rate: $25 per 15 minutes; From $20-$1249

In-Store Price List

1-888-439-8327

Centretown, Barrhaven, Bells Corners, Cumberland, Gloucester, South Keys & Merivale locations Main page Email

Best Buy's Geek Squad In-store: Security & Performance services, software installations

At-home support Offers on-line support

Service FAQs Security & Performance services from $79 - $114

Software Installations from $29 - $129 Wireless Configuration from $119 - $169

1-800-433-5778

Coventry Rd, Carlingwood, Merivale, Orleans, & Kanata locations Main Page Contact Page Email Techical Support Email General Inquiries

Future Shop ConnectPro Computer Services Setup, repairs (virus/spyware removal, OS and memory restore/install), in-home networking and gaming setups, tablet and smartphone setups

Offers on-line support.

Service FAQs

Offers free in-store consultations.

In-home setups $50

Setups from $80-$100 Repairs from $90-$200 Payment on site of in-home services can only be made by credit card.

1-866-426-6632

Gloucester, South Keys, Merivale, Orleans, Barrhaven & Kanata locations Main Page Contact Form

Canada Computers Service Centre In-store:

system assembly, OS and other software installations, hard drive/data backup and recovery, system maintenance services

Customers can check service status online From $19.99 - $299.99

Services and Rates

Merivale: 613-228-1423

Orleans: 613-837-0800 Kanata: 613-435-8660 Rideau: 613-241-8788 Service Page Email Technical Support

Ottawa Computer Services Inc Software/hardware maintenance, networking, etc. Offers online support centre Pricing by consultation

Quote Form

613.296.7777

Toll-Free – 866.558.2201 2-2026 Lanthier Drive, Suite 322, Orleans Computer Services Page Email Service Form

Tech2Go On Site Computer Services On-Site:

Repairs (emergency recovery, viruses, hardware, troubleshooting), maintenance, installations

Better Business Bureau Accredited Fixed-rate services; Basic Service Fee of $79.95 613-235-8324

2 Pullman Avenue, Stittsville Main Page Email Contact Page

Ottawa Computer Services On-Site or drop-off:

Repairs, configuration, data recovery, installations

$25 travel costs; students & seniors 50% off

Estimates provided

613-294-5374

1135-A Meadowlands Dr. Main Page Email Support Form

Dr. Desktop On-site:

Malware removal/protection, networking setup and security, tune-ups, installations, data recovery

Offers remote desktop support No pricing provided on website. 613-260-1113

108-1900 Merivale Rd Main Page Email

CallGeek General repairs/upgrades and tuneups, networking, configuration, data backup and recovery, parental control and security, peripheral installs Offers remote desktop report

Online payment accepted Better Business Bureau Accredited

No pricing provided on website. (613) 829-2255

2720 Queensview Dr. Suite 1109 Main Page Email

Capital Data Recovery Data recovery, hard drive cloning, wiping (data destruction), and certification Some services may be covered under insurance.

Accept shipments from across the country. Better Business Bureau Accredited

Contact for quotes. 613-225-7870

1827 Woodward Drive, Unit 306 Main Page Email

GradeATechs Data backup and recovery, service support. Can book service calls online

Better Business Bureau Accredited

Provided via quote/consultation 613-721-3331 
1701 Woodward Drive, 3rd Floor

Main Page Email Helpdesk

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