Difference between revisions of "Computer Help"
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Revision as of 18:47, 3 January 2017
This page outlines some resources for getting help with broader computer issues.
Computer Help
NCF is focussed on getting you connected to the internet with functional email and the ability to browse web pages. Most other issues regarding your computer setup, handling virus protection, programs, operating systems, setting up a browser or getting basic computer skills are more than the small group of staff and volunteers at NCF can help you with.
It's a busy time just getting everyone connected, and managing connection difficulties, moves and changes to member accounts. This Wiki page will help you find resources to help with other computer challenges you might face.
While NCF does not endorse any specific service listed here, and has not specifically tried them, we hope this list saves you a bit of work in finding a service that works for you. Ask questions about cost up front, and be wary of services that seek only to sell you new tools or gear you may not need. You may want to share your experiences on the NCF discussion pages to help others decide too.
Computer Courses and Classes
Ottawa Public Library
The Ottawa Public Library has a variety of computer tutorials available to help you learn computer, Internet and e-mail basics.
Computer Repair Services
| Company | Services | Notes | Pricing | Contact Info |
|---|---|---|---|---|
| Staples easytech | In-store: diagnostics, data protection (backup and recovery), repairs, networking, installations and set-up
At-home support |
Authorized to do repairs under major manufacturer's warranties. | Flat rate: $25 per 15 minutes; From $20-$1,249 | 1-888-439-8327
Centretown, Barrhaven, Bells Corners, Cumberland, Gloucester, South Keys & Merivale locations Main page Email |
| Best Buy's Geek Squad | In-store: Security & Performance services, software installations
At-home support Offers on-line support |
Service FAQs | All services from $39 - $299 | 1-800-433-5778
Coventry Rd, Carlingwood, Merivale, Orleans, & Kanata locations Main Page Contact Page Email Techical Support Email General Inquiries |
| Canada Computers Service Centre | In-store:
system assembly, OS and other software installations, hard drive/data backup and recovery, system maintenance services |
Customers can check service status online | From $19.99 - $299.99 | Merivale: 613-228-1423
Orleans: 613-837-0800 |
| Tech2Go On Site Computer Services | On-Site:
Repairs (emergency recovery, viruses, hardware, troubleshooting), maintenance, installations |
Better Business Bureau Accredited | Fixed-rate services; Basic Service Fee of $89.95 | 613-235-8324
2 Pullman Avenue, Stittsville Main Page Email Contact Page |
| Ottawa Computer Services | On-Site or drop-off:
Repairs, configuration, data recovery, installations |
$25 travel costs; students & seniors 50% off | 613-294-5374
1135-A Meadowlands Dr. Main Page Email Support Form | |
| Dr. Desktop | On-site:
Malware removal/protection, networking setup and security, tune-ups, installations, data recovery |
Offers remote desktop support | No pricing provided on website. | 613-260-1113 |
| Capital Data Recovery | Data recovery, hard drive cloning, wiping (data destruction), and certification | Some services may be covered under insurance.
Accept shipments from across the country. Better Business Bureau Accredited |
Contact for quotes. | 613-225-7870 |