SmartRG SR505N Configuration

SmartRG SR505n

Sold from Sep 2014 to Aug 2018

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Preparation

Updated: 2018-08-20 Recommended Firmware Version: 2.5.0.14

Before you start configuring the SmartRG SR505n, there are 4 things to check:

1. Firmware Check: Check if you're using older firmware and upgrade to the recommended firmware version. If you're unable to access the internet to request newer firmware, note that the screenshots shown and steps outlined may not align with what you see. Contact the support@ncf.ca for assistance if you run into problems.
2. Factory Settings and Standard Configuration: These instructions assume you're configuring SmartRG SR505n modem out of the box or after a factory reset. If the modem is not new, it is recommended to reset the modem to the factory defaults by holding down the reset button with a paper clip for ~10 seconds.
   • Also, these settings are our recommendations for most NCF members. To learn more about making custom changes to your particular modem, consult the manual.
3. Modem Installation - Configure over Ethernet: Consult the SmartRG SR505N modem instruction sheet (page 1) on how to set up the modem and connect to it over ethernet. We do not recommend configuring your modem over a WiFi connection.
4. Configurations Methods: The 2 main ways of configuring the SmartRG SR505n modem:
   • Using a custom configuration File: Request a custom configuration file for your NCF DSL from support@ncf.ca.
   • Manually following configuration steps
5. Configuration Options:
   • Routed Operation with WiFi - Standard configuration for most members with SmartRG SR505n serving as both modem and WiFi router.
   • Routed Operation with separate WiFi Router - Recommended configuration for members with their own WiFi router. The modem will make the PPPoE authentication and both devices will negotiate DHCP.
   • Bridged Operation with separate WiFi Router - (Advanced) for members with their own routers and are knowledgeable about managing it themselves. The router with handle both authentication and DHCP.

Configure for Routed Operation with WiFi

The SmartRG SR505n modem router supports both ADSL mode and VDSL mode. Provided it is configured correctly, it can be switched between ADSL and VDSL plans without the owner having to buy a new modem or even reconfigure your existing one.

• Note: Fees for changing plans may still apply. Consult: DSL Rates

Checklist

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SmartRG SR505n Configuration Checklist

	Configuration Steps	Key Parameters	Check
1.	WAN Cleanup	Remove ppp0.1 from WAN Service Table	☐
2.	Enable ADSL Interface	ATM: vpi:0 vci:35 Configure for both FAST and INTERLEAVED DSL latency	☐
3.	Enable VDSL Interface	PTM: Configure for both FAST and INTERLEAVED DSL latency	☐
4.	Configure ADSL Interface	PPPoE Enable IPv4 and IPv6 (Dual Stack) PPPoE username: your NCF account ID (format: xx000@ncf.ca) PPPoE password: your DSL password Enable Firewall Enable NAT Disable SIP	☐
5.	Configure VDSL Interface	PPPoE 802.1P Priority:1 802.1Q VLAN:35 Enable IPv4 and IPv6 (Dual Stack) PPPoE username: your NCF account ID (format: xx000@ncf.ca) PPPoE password: your DSL password Enable Firewall Enable NAT Disable SIP	☐
6.	UPnP	Disable uPnP	☐
7.	WiFi	Set WiFI SSID Security: Disable WPS Set Network Authentication Set WiFi Password Set Encryption	☐
8.	Secure Modem	Change modem Admin password Disable Support role	☐
9.	Remote Access	ACS	☐
10.	System Log	Enable System Log	☐
11.	Internet Time	Add time.nrc.ca to Internet Time servers	☐
12.	Backup Settings	Backup Running Settings	☐

Log in to Modem Web Interface

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1. Enter http://192.168.1.1 info the address bar at in your web browser. Click on Manage Gateway (advanced) and login with username: admin and password: admin (if your modem has been properly reset. If not try your NCF DSL password).

SmartRG SR505n Login Page

WAN Cleanup

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2. Click on the Advanced Setup menu, then on the WAN Service sub-menu. Select the Remove checkbox on the ppp0.1 interface listed on WAN Service Setup table and click Remove at the bottom of the page.

Remove SR505n Default WAN Service

Enable ADSL Interface

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3. Under the Advanced Setup menu, click on the Layer2 Interface and then ATM Interface. Click Add and proceed

SR505n ATM add page

4. On the ATM PVC Configuration page, select the following:

• VPI:0 and VPI:35
• DSL Latency: Select both
  • Path0(fast)
  • Path1(interleaved)
• Apply/Save

SR505n Configure ATM interface

5. Confirm you have configured the ADSL (ATM) interface correctly with the image below:

SR505n confirm ADSL (ATM) Interface Setup

Enable VDSL Interface

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6. Under the Advanced Setup menu, click on the Layer2 Interface and then PTM Interface. Select the Remove checkbox on the ptm0 interface and click Remove.

SR505n - Remove FAST only PTM interface

7. Still on the DSL PTM Interface Configuration Page, Click Add and proceed.

SR505n- add new PTM interface

8. On the PTM Configuration page, select the following:

• DSL Latency: Select both
  • Path0(fast)
  • Path1(interleaved)
• Apply/Save

SR505n- Configure new PTM interface

9. Confirm you have configured the VDSL (PTM) interface correctly with the image below:

SR505n - Confirm VDSL (PTM) Interface Setup

Configure ADSL Interface

10. From Advanced Setup, click on WAN Service and then click on Add to proceed.

SR505n- Add WAN(PPPoE) ADSL configuration

11. On the WAN Service Interface Configuration page, select atm0/(4_0_35) from the drop-down menu and click Next.

SR505n- Mapping atm0 to WAN ADSL configuration

12. On the WAN Service Configuration page, ensure the following:

• PPP over Ethernet (PPPoE) is the active WAN service type chosen,
• Ensure Service Description shows as pppoe_4_0_35,
• Network Protocol Selection is set to IPv4&IPv6(Dual Stack), and click Next

SR505n- PPPoE WAN Service Type and IP Protocol

13. Enter your DSL username (format xx000@ncf.ca) and your DSL password into the PPP Username and PPP Password fields respectively. Scroll down the page...

SR505n- Enter PPPoE/DSL credentials for WAN-ADSL

14. Ensure Enable Firewall, Enable NAT are checked.

• Ensure Enable SIP is not checked. Note on SIP: Although we've found that most most VOIP providers prefer to have SIP disabled on modem/routers, your VOIP provider may require this feature. If you're encountering VOIP issues, confirm this setting preference with your VOIP provider.

• Scroll to the bottom of the page and click Next

SR505n-  Enable Firewall and NAT on WAN-ADSL

15. Click on Next twice on the Routing - Default Gateway and DNS Server Configuration pages to skip to the WAN Setup - Summary page.

• Verify that the summary information you see matches the table below,
• Click on Apply/Save

SR505n- Summary Settings for WAN-ADSL

Configure VDSL Interface

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16. Back on the WAN Service page, click on Add to proceed.

SR505n- Add WAN(PPPoE) VDSL configuration

17. On the WAN Service Interface Configuration page, select ptm0/(4_1_1) from the drop-down menu and click Next.

SR505n- Mapping ptm0 to WAN VDSL configuration

18. On the WAN Service Configuration page, ensure the following:

• PPP over Ethernet (PPPoE) is the active WAN service type chosen,
• Ensure Service Description shows as pppoe_4_1_1,
• 802.1P Priority is set to 1
• 802.1Q VLAN ID is set to 35
• Network Protocol Selection is set to IPv4&IPv6(Dual Stack), and click Next

SR505n- PPPoE WAN Service Type, Priority, VLAN ID and IP Protocol

19. Enter your DSL username (format xx000@ncf.ca) and your DSL password into the PPP Username and PPP Password fields respectively. Scroll down the page...

SR505n- Enter PPPoE/DSL credentials for WAN-VDSL

SR505n- Enter PPPoE/DSL credentials for WAN-VDSL

20. Ensure Enable Firewall, Enable NAT are checked.

    Ensure Enable SIP is not checked. Note on SIP: Although we've found that most most VOIP providers prefer to have SIP disabled on modem/routers, your VOIP provider may require this feature. If you're encountering VOIP issues, confirm this setting preference with your VOIP provider.

    Scroll to the bottom of the page and click Next

SR505n- Enable Firewall and NAT on WAN-VDSL

SR505n-  Enable Firewall and NAT on WAN-VDSL

21. Click on Next twice on the Routing - Default Gateway and DNS Server Configuration pages to skip to the WAN Setup - Summary page.

    Verify that the summary information you see matches the table below,

    Click on Apply/Save.

UPnP

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1. Click on Advanced Setup on the left. Below it other options appear.
2. Select UPnP
3. Uncheck the box
4. Save the changes with Apply/Save

WiFi

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Continuing now to set the Wireless configuration

1. Ensure Enable Wireless is checked
2. The SSID is set to NCF plus a random number (NCF uses the last 4 digits of the serial number), such as NCF_1234. It is recommended you not use your first or last name, or street address as this information is broadcast and other people in your area will be able to associate the signal with which home it is coming from.
3. Click on Apply/Save at the bottom.

Configuring Wireless 1/2

1. Click on Security on the left.
2. Set the Network Authentication to WPA2-PSK
3. Set the WPA/WAPI Ecryption to AES
4. Uncheck Use base MAC address as WPA/WAPI passphrase
5. Set the WPA/WAPI passphrase to be your DSL-Password
6. Click Apply/save.

Configuring Wireless 2/2

Secure Modem

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1. Click on Management on the left. Below it other options appear.
2. Select Access Control
3. Select Passwords
4. Enter admin for the User Name
5. Enter admin for the Old Password
6. For the New Password use your DSL-Password or another strong password.
7. Enter it once and again below to confirm
8. Save the changes with Apply/Save

Click on "Device Info". A pop-up log-in screen appears, and asks for sign-in. Use the User-ID admin and the DSL-Password just set. Return to the same configure page you were just at.

Setting Admin Password

Remote Access

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System Log

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Internet Time

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Backup Settings

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Configure as Bridge

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Do this only if you prefer to use your own external router rather than the one built into your SmartRG unit.

1. Connect power and turn on the modem with the button on the back.
2. Connect an Ethernet LAN cable to one of the yellow rear ports
3. In the browser's address bar, enter the IP address for the modem interface page: 192.168.1.1
4. If the modem is fresh from the factory, use the default user name and password to gain access
   1. user: admin
   2. password: admin

If the modem was previously configured for someone, the password would be the previous user's DSL password. If it is unknown then do a reset to factory default, using a paper-clip in the reset hole on the back. Hold for 6 to 9 seconds to reset. The user name and password will now be as above.

1. Click on Advanced Setup and WAN Service and click on Add
2. The defaults are fine; click on Next.
3. Click on Bridging and ensure the 802.1P and 802.1Q are set to 0 and 35, then click on Next.
4. Click on Apply/Save
5. Done!

See screenshots below:

Configuring for Bridge Mode 1/5 Configuring for Bridge Mode 2/5 Configuring for Bridge Mode 3/5 Configuring for Bridge Mode 4/5 Configuring for Bridge Mode 5/5

Firmware

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We recommend that you only do firmware update over an ethernet connection and NOT via wifi. Also DO NOT power off the modem in the middle of a firmware update

The current firmware available to the NCF Office is 2.5.0.14. You can verify your firmware by checking the software version on the Device Info page.

SmartRG SR505n Firmware version check on Device Info Page

To request a copy of this firmware email [support@ncf.ca]. To install this new firmware onto your modem perform the following steps:

1. Download the firmware file and save it to a location on your computer that you can find easily.
2. Open a web browser and go to the address http://192.168.1.1
3. Select Manage Gateway (Advanced) and log in (by default the username is admin and password is your dsl password as shown in Getting Started above)
4. Click on Management → Update Software
5. Click on Choose File
6. Upload the firmware file that you downloaded in step 1.
7. Click Update Software

SR505n firmware update

Note: the modem will reboot once the new firmware has been uploaded. This process may take up to 15 minutes to resync (DSL light returns to solid green) and reconnect (the internet light starts blinking again).

See Also

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• Modem Configuration - for a complete list of instructions for all NCF modems
• About SmartRG modem lights
• SmartRG SR505N modem manual
• NCF SmartRG SR505N modem instruction sheet
• SmartRG SR505N Changing WiFi Channels
• Dynamic DNS
• Port forwarding with the SmartRG SR505N