Use Your Own Modem
Introduction
If you currently own a cable modem, you might be able to use that modem with NCF's cable service.
Each network vendor certifies and approves cable modem hardware and firmware versions for use on their network infrastructure. This certification process tests the modem and firmware version on the network to ensure its performance and stability.
On the Rogers network
For cable internet service on the Rogers network, the modems that are eligible for use depend on whether or not you are signing up for service, or are transferring service from another ISP using the Rogers network to NCF.
New Sign-ups
If you own one of the following cable modems, and the firmware version of your modem matches the firmware version for your make and model below, you can use the cable modem with NCF's cable internet service.
| Manufacturer | Model | DOCSIS Support | Firmware Version |
|---|---|---|---|
| CBN | CD8000 | 3.1 | 7.13.198.12 |
| Hitron | CODA-45 | 3.1 | 7.1.1.1.2b1 or 7.2.4.3.1b3 |
| Hitron | CODA-4680 | 3.1 | 7.1.1.2.2b9 |
| Technicolor | TC4400 | 3.1 | SR7011343-190628-D |
| Technicolor | CGA4234DGW | 3.1 | CGA4234-P15-13-CA902-c0200r181-191007 |
| CBN | CH8568 | 3.1 | CH8568-7.13.198.53-NOSH |
| Sercomm | DM1000 | 3.1 | V1.12.03.011 |
|
Last updated 20/09/2022 - As of June 1, 2021, only DOCSIS 3.1 cable modems can be used for new activations on the Rogers network. | |||
Service Transfers
If you are considering transferring cable internet service from another ISP to NCF, you may continue to use your own cable modem if it is included in the chart below, and has the same firmware version that is listed:
| Manufacturer | Model | DOCSIS Support | Firmware Version |
|---|---|---|---|
| CBN | CD8000 | 3.1 | 7.13.198.12 |
| Hitron | CDA3-20 | 3.0 | 6.1.3.31 |
| Hitron | CDA3-35 | 3.0 | 6.1.3.31 |
| Hitron | CGN3 | 3.0 | 4.2.4.11 |
| Hitron | CGNM-3550 | 3.0 | 4.5.11.8-TPIA |
| Hitron | CODA-45 | 3.1 | 7.1.1.1.2b1 or 7.2.4.3.1b3 |
| Hitron | CODA-4680 | 3.1 | 7.1.1.2.2b9 |
| SmartRG | SR808ac | 3.0 | 1.0.0.14 |
| Technicolor | TC4350 | 3.0 | 50041.1.19.0 |
| Technicolor | TC4400 | 3.1 | SR7011343-190628-D |
| Technicolor | CGA4234DGW | 3.1 | CGA4234-P15-13-CA902-c0200r181-191007 |
| TP-Link | TC7650 | 3.0 | v1.0.3 Build 20161117 Rel 358190 |
|
Last updated 28/09/2021 | |||
There are additional cable modem options when transferring service to NCF. This is because any DOCSIS 3.0 cable modems certified by Rogers and currently provisioned on its network can continue to receive service even if transferred to another ISP on the Rogers network.