Use Your Own Modem
Introduction
If you currently own a cable modem, you might be able to use that modem with NCF's cable service.
Each network vendor certifies and approves cable modem hardware and firmware versions for use on their network infrastructure. This certification process tests the modem and firmware version on the network to ensure its performance and stability.
On the Rogers network
If you own one of the following cable modems, and the firmware version of your modem matches the firmware version for your make and model below, you can use the cable modem with NCF's cable internet service on the Rogers network.
| Manufacturer | Model | Firmware Version | |
|---|---|---|---|
| CBN | CD8000 | 7.13.198.12 | |
| CBN | CH8568 | CH8568-7.13.198.53-NOSH | |
| Hitron | CODA-45 | 7.2.4.3.1b3 | |
| Hitron | CODA-4582U | 7.2.4.5.1b8 | |
| Hitron | CODA-4680 | 7.2.4.5.2b8 | |
| Hitron | CODA-56 | 7.2.4.7.1b7 | |
| Hitron | CODA-5610Q | 7.2.4.5.3b7 | |
| Sercomm | DG4244 | V01.14.04.012 | |
| Sercomm | DM1000 | V1.21.04.025 | |
| Technicolor | CGA4234DGW | CGA4234-P15-13-CA902-c0200r181-191007 | |
| Technicolor | TC4400 | SR701343-190628-D | |
|
Last updated 2025-03-10 - As of December 31, 2024, only DOCSIS 3.1 cable modems can be used on the Rogers network. | |||
Checking Your Modem Firmware Version
To check what firmware version your modem is using, login to your modem's configuration to find that information. Consult the User Guide for your modem to find out how to access the modem configuration.