Computer Help
This page outlines some resources for getting help with broader computer issues.
Computer Help
NCF is focussed on getting you connected to the internet with functional email and ability to browse to web pages. Most other issues regarding your computer setup, handling virus protection, programs, operating systems, setting up a browser or getting basic computer skills are more than the small group of staff and volunteers at NCF can help you with.
It's a busy time just getting everyone connected, and managing connection difficulties, moves and changes to member accounts. This Wiki page will help you find resources to help with other computer challenges you might face.
Computer Courses and Classes
The Ottawa Public Library has a variety of basic computer courses available. Click here to access the page for library programs.
Computer Repair Services
Click here to access the Directory of Computer Repair Services document in .pdf format.
| Company | Services | Notes | Pricing | Contact Info |
|---|---|---|---|---|
| Staples easytech | In-store: diagnostics, data protection (backup and recovery), repairs, networking, installations and set-up
At-home support |
Authorized to do repairs under major manufacturer's warranties. | Flat rate: $25 per 15 minutes; From $20-$1249 | 1-888-439-8327
Centretown, Barrhaven, Bells Corners, Cumberland, Gloucester, South Keys & Merivale locations Main page Email |
| Best Buy's Geek Squad | In-store: Security & Performance services, software installations
At-home support Offers on-line support |
Service FAQs | Security & Performance services from $79 - $114
Software Installations from $29 - $129 Wireless Configuration from $119 - $169 |
1-800-433-5778
Coventry Rd, Carlingwood, Merivale, Orleans, & Kanata locations Main Page Contact Page Email Techical Support Email General Inquiries |
| Future Shop ConnectPro Computer Services | Setup, repairs (virus/spyware removal, OS and memory restore/install), in-home networking and gaming setups, tablet and smartphone setups | Service FAQs
Offers free in-store consultations. |
In-home setups $50
Setups from $80-$100 Repairs from $90-$200 Payment on site of in-home services can only be made by credit card. |
1-866-426-6632
Gloucester, South Keys, Merivale, Orleans, Barrhaven & Kanata locations Main Page Contact Form |
| Canada Computers Service Centre | In-store:
system assembly, OS and other software installations, hard drive/data backup and recovery, system maintenance services |
Customers can check service status online | From $19.99 - $299.99 | Merivale: 613-228-1423
Orleans: 613-837-0800 Kanata: 613-435-8660 Rideau: 613-241-8788 Service Page Email Technical Support |
| Ottawa Computer Services Inc | Software/hardware maintenance, networking, etc. | Offers online support centre | Pricing by consultation | 613.296.7777
Toll-Free – 866.558.2201 2-2026 Lanthier Drive, Suite 322, Orleans Computer Services Page Email Service Form |
| Tech2Go On Site Computer Services | On-Site:
Repairs (emergency recovery, viruses, hardware, troubleshooting), maintenance, installations |
Better Business Bureau Accredited | Fixed-rate services; Basic Service Fee of $79.95 | 613-235-8324
2 Pullman Avenue, Stittsville Main Page Email Contact Page |
| Ottawa Computer Services | On-Site or drop-off:
Repairs, configuration, data recovery, installations |
$25 travel costs; students & seniors 50% off | 613-294-5374
1135-A Meadowlands Dr. Main Page Email Support Form | |
| Dr. Desktop | On-site:
Malware removal/protection, networking setup and security, tune-ups, installations, data recovery |
Offers remote desktop support | No pricing provided on website. | 613-260-1113 |
| CallGeek | General repairs/upgrades and tuneups, networking, configuration, data backup and recovery, parental control and security, peripheral installs | Offers remote desktop report | No pricing provided on website. | (613) 829-2255 |
| Capital Data Recovery | Data recovery, hard drive cloning, wiping (data destruction), and certification | Some services may be covered under insurance.
Accept shipments from across the country. Better Business Bureau Accredited |
Contact for quotes. | 613-225-7870 |
| GradeATechs | Data backup and recovery, service support. | Can book service calls online | Provided via quote/consultation | 613-721-3331
1701 Woodward Drive, 3rd Floor Main Page Email Helpdesk |