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Note: We do not supply SmartRG firmware updates to non-NCF members. The firmware we use has been validated and tested against a custom configuration for NCF DSL subscribers.

Caution:

  • We recommend that you only do firmware updates over an Ethernet connection and NOT via Wi-Fi.
  • DO NOT power off the modem during a firmware update, as this will cause your modem become unresponsive (stuck in brick/recovery mode).