Installing a DSL Modem
SpeedTouch DSL modems obtained from NCF are pre-configured and ready to install by following the steps below. (If your modem is not a SpeedTouch pre-configured by NCF, consult the guide to modem configuration.)
Step One: Install line filters
Every device connected to the phone line at your location must have a line filter except the DSL modem. Devices that must be connected via a filter include phones, fax machines, satellite receiver, alarm system, and dial-up computer modems. (Alterntively, you can use one filter for your entire location.)
Step Two: Install the DSL modem
Connect the DSL modem directly (with no filter) to a phone jack, and to your computer. Plug in the modem power supply. Tips for best performance.
Step Three: Turn on the modem and use the internet
Lights on the modem should come on and, within a few minutes, turn green.
If your modem is from NCF, it will be pre-configured and ready to go. Your computer should now be able to browse the internet. About DSL modem lights
The modem lights usually indicate what is wrong. About DSL modem lights
If your modem is not seeing a DSL signal (the DSL light is not becoming solid green within a few minutes), here are some possible solutions:
- If this is a new installation, maybe Bell hasn't yet turned on DSL to your line. What day were you told DSL service could be expected to start (the 'activation date')?
- Check the connections. Using a phone, make sure there is phone service to the wall jack where the modem is to be connected.
- Try a troubleshooting procedure.
If there are still problems: NCF Help.
- one filter for the house
- how filters work, what they do and why they are necessary
- modem manuals
- how to config modem manually (how to connect to modem)
- Configuring your computer