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SmartRG SR506n

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Updated: 2018-08-29 Recommended Firmware Version:

The SmartRG SR506n modem router supports both ADSL mode and VDSL mode. Provided it is configured correctly, it can be switched between ADSL and VDSL plans without the owner having to buy a new modem or even reconfigure your existing one.

  • Note: Fees for changing plans may still apply. Consult: DSL Rates

Before you start configuring the SmartRG SR506n, there are 4 things to check:

  1. Firmware Check: Check if you're using older firmware and upgrade to the recommended firmware version. If you're unable to access the internet to request newer firmware, note that the screenshots shown and steps outlined may not align with what you see. Contact the support@ncf.ca for assistance if you run into problems.
  2. Factory Settings and Standard Configuration: These instructions assume you're configuring SmartRG SR506n modem out of the box or after a factory reset. If the modem is not new, it is recommended to reset the modem to the factory defaults by holding down the reset button with a paper clip for ~10 seconds.
    • Also, these settings are our recommendations for most NCF members. To learn more about making custom changes to your particular modem, consult the manual.
  3. Modem Installation - Configure over Ethernet: Consult the SmartRG SR506N modem instruction sheet (page 1) on how to set up the modem and connect to it over ethernet. We do not recommend configuring your modem over a WiFi connection.
  4. Configurations Methods: The 2 main ways of configuring the SmartRG SR506n modem:
  5. Configuration Options:

Bridge Operation

NCF Support is available to make configuring your SmartRG modem easier and to help you avoid potential mistakes. Here are simpler configuration options for your SmartRG modem:

  1. You can request a custom configuration file for your NCF DSL connection from support@ncf.ca.
    • You may need an alternate means of accessing the internet to download the configuration file.
  2. Call 613-721-1773 x0 to book a Modem Appointment.

If you prefer your own external router rather than the one built into your SmartRG unit, we recommend routed operation with a separate WiFi Router. However if you have networking expertise and are confident using the modem in bridge mode then take note of the following before configuring your SmartRG for Bridged operation:

  1. Once you complete configuring your SmartRG modem for Bridged operation and disconnect from the modem, the Modem's Web Interface will become inaccessible and you may not be able to regain access to it until you reset the modem.
    • Backup Settings: It is particularly important to backup the Running Settings on your modem before and after you configure it.
    • To reset the modem: If you need to reset the modem, insert a paper-clip in the Reset hole on the back. Hold for 10 seconds to reset.
  2. If you set up the modem for Bridge operation, then your router will need to be configured in PPPoE mode with your DSL username and password.


Steps to Configure SR506N for Bridge Operation
Steps Menu Navigation Parameters
1 Log into Modem

→ Manage Gateway (Advanced)

User Name: admin

Password: admin

2 WAN Cleanup Advanced Setup

→ WAN Service

Remove ppp0.1 from WAN Service Table
3 Enable ADSL Advanced Setup

→ Layer2 Interface

→ ATM Interface

Add ATM: vpi:0 vci:35


4 Enable VDSL Advanced Setup

→ Layers2 Interface

→ PTM Interface

Remove ptm0 with Path0


6 Configure ADSL Advanced Setup

→ WAN Service

Add atm0/(4_0_35) Bridge (br_4_0_35)
7 Configure VDSL Advanced Setup

→ WAN Service

Add ptm0/(4_1_1) Bridge(br_4_1_1.35)
  • 802.1P Priority:1
  • 802.1Q VLAN:35
9 WiFi Wireless Disable Wireless
11 Admin Password Management

→ Access Controls

→ Passwords

  • Username: admin
  • Old Password: admin (or whatever you set it to)
  • New Password: your DSL password
12 Disable Support Management

→ Accounts

→ Access Controls

Delete/Modify Account
  • Select Support role
  • Disable
  • Update (at bottom)
13 Remote Access Management

→ Management Server

14 System Log Management

→ System Log

Configure System Log
  • System Log:Enable
  • Log Level: Debugging
  • Display Level: Error
  • Mode: Local
16 Backup Settings Management

→ Settings

→ Backup

  • Backup Running Settings
  • Save backup file to computer


See Also

Template:SmartRG SR506n Links