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Difference between revisions of "TP-Link TD-W9970 Configuration"

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== Quick Setup ==
== Quick Setup ==
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'''NOTE:''' If the modem is brand new, "user name: admin" and "password: admin" will gain access.
'''NOTE:''' If the modem is brand new, "user name: admin" and "password: admin" will gain access.


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=== Region and Time Zone ===
=== Region and Time Zone ===
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# Set Region to '''Canada'''
# Set Region to '''Canada'''
# Time Zone to '''(GMT-05:00) Eastern Time (US & Canada)'''
# Time Zone to '''(GMT-05:00) Eastern Time (US & Canada)'''
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=== Auto Detection ===
=== Auto Detection ===
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# Click on '''No, I want to configure The Internet Connection myself'''
# Click on '''No, I want to configure The Internet Connection myself'''
# Click '''Next'''
# Click '''Next'''
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=== DSL ===
=== DSL ===
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# ISP: '''Other'''
# ISP: '''Other'''
# L2 Interface Type: '''VDSL'''
# L2 Interface Type: '''VDSL'''
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=== PPPoE ===
=== PPPoE ===
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# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)
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=== 3G/4G ===
=== 3G/4G ===
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# Click '''Next'''
# Click '''Next'''


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=== Wireless ===
=== Wireless ===
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# Wireless: '''Enable'''
# Wireless: '''Enable'''
# Wireless Network Name (SSID): '''NCF_XXXX''' (where XXXX are the last 4 digits of the modem serial number)
# Wireless Network Name (SSID): '''NCF_XXXX''' (where XXXX are the last 4 digits of the modem serial number)
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'''Quick Setup – Confirm'''
'''Quick Setup – Confirm'''
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# Verify all setting are as entered
# Verify all setting are as entered
# Click '''Next'''
# Click '''Next'''
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'''Quick Setup – Complete'''
'''Quick Setup – Complete'''
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# Click Finish
# Click Finish


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'''Network – WAN Settings'''
'''Network – WAN Settings'''
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# Click on '''Action: Edit''' (entry with pppoe_ptm_xx_x_x, right-hand side of table)
# Click on '''Action: Edit''' (entry with pppoe_ptm_xx_x_x, right-hand side of table)


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== Add Settings for ADSL ==
== Add Settings for ADSL ==
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Moving on now to add settings for ADSL.
Moving on now to add settings for ADSL.
ADSL is required for the following NCF DSL Plans:
ADSL is required for the following NCF DSL Plans:
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'''Network – WAN Settings – DSL WAN Interface'''
'''Network – WAN Settings – DSL WAN Interface'''
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# Click on '''Action: Delete''' (1st entry, right-hand side of table)
# Click on '''Action: Delete''' (1st entry, right-hand side of table)
# Click '''Add''' button
# Click '''Add''' button
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'''WAN Service Setup, enter...'''
'''WAN Service Setup, enter...'''
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# DSL Modulation Type: '''ADSL'''
# DSL Modulation Type: '''ADSL'''
# ATM Configuration: '''VPI/VCI = 0/35'''
# ATM Configuration: '''VPI/VCI = 0/35'''
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== Fix Unresponsive DNS Issue ==
== Fix Unresponsive DNS Issue ==
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There is a known issue where the internal DNS server sometimes stop responding after swapping between ADSL and VDSL connections. To avoid this issue, we recommend hard-coding a public DNS server instead of using the internal one.
There is a known issue where the internal DNS server sometimes stop responding after swapping between ADSL and VDSL connections. To avoid this issue, we recommend hard-coding a public DNS server instead of using the internal one.


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== Additional Settings ==
== Additional Settings ==
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'''UPnP'''
'''UPnP'''
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# Click on '''Forwarding''' (left-hand menu, near the middle)
# Click on '''Forwarding''' (left-hand menu, near the middle)
# UPnP: '''de-select'''
# UPnP: '''de-select'''


'''Time Settings'''
'''Time Settings'''
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# Click on '''System Tools''' (left-hand menu, towards the bottom)
# Click on '''System Tools''' (left-hand menu, towards the bottom)
# Select '''Time Settings'''
# Select '''Time Settings'''
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'''Manage Control'''
'''Manage Control'''
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# Click on '''System Tools''' (left-hand menu, towards the bottom)
# Click on '''System Tools''' (left-hand menu, towards the bottom)
# Select '''Manage Control'''
# Select '''Manage Control'''
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== Modem Password Setup ==
== Modem Password Setup ==
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Click on the "System Tools" link on the LH side of the page, then "Manage Control".  Change the modem access password to NCF standard.
Click on the "System Tools" link on the LH side of the page, then "Manage Control".  Change the modem access password to NCF standard.


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== Configuring Time Zone ==
== Configuring Time Zone ==
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Click on the "System Tools" link on the LH side of the page, then "Time Settings".  Set the timezone to Eastern Standard Time, enable DST (Daylight Savings Time), and set the NTP server to the NRC clocks (time.nrc.ca).
Click on the "System Tools" link on the LH side of the page, then "Time Settings".  Set the timezone to Eastern Standard Time, enable DST (Daylight Savings Time), and set the NTP server to the NRC clocks (time.nrc.ca).


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==Turn on the Firewall==
==Turn on the Firewall==
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*Click 'Firewall' in the left column
*Click 'Firewall' in the left column
*Select 'Enable Firewall'
*Select 'Enable Firewall'


=Configure as bridge=
=Configure as bridge=
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Do this only if you prefer to use your own external router rather than the one built into your TP-Link unit.
Do this only if you prefer to use your own external router rather than the one built into your TP-Link unit.


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If the modem was previously configured for someone, the password would be the previous user's [[DSL password]]. If it is unknown then do a reset to factory default, press the reset/Wi-Fi button on the back. Hold for 6 to 9 seconds to reset. The user name and password will now be as above.
If the modem was previously configured for someone, the password would be the previous user's [[DSL password]]. If it is unknown then do a reset to factory default, press the reset/Wi-Fi button on the back. Hold for 6 to 9 seconds to reset. The user name and password will now be as above.
==Quick Setup-Bridge==
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# Click on Quick Setup.
# Click on Quick Setup.
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'''Quick Setup – Wireless'''
'''Quick Setup – Wireless'''
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# Wireless: '''Disable'''
# Wireless: '''Disable'''
# Click '''Next'''
# Click '''Next'''
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'''Quick Setup – Confirm'''
'''Quick Setup – Confirm'''
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# Verify all setting are as entered
# Verify all setting are as entered
# Click '''Next'''
# Click '''Next'''
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'''Network – WAN Settings – WAN Settings'''
'''Network – WAN Settings – WAN Settings'''
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# DSL Modulation Type: select '''ADSL'''
# DSL Modulation Type: select '''ADSL'''
# ATM Configuration, enter...
# ATM Configuration, enter...
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= See also =
= See also =
{{Template:Back_to_the_Top}}
*[[Modem Configuration]] - for a complete list of instructions for all NCF modems
*[[Modem Configuration]] - for a complete list of instructions for all NCF modems
*[[Modem Lights#TP-Link|About TP-Link Modem Lights]]
*[[Modem Lights#TP-Link|About TP-Link Modem Lights]]

Revision as of 12:20, 22 February 2019

Key Modem Pages
The TP-Link TD-W9970 Modem Front
The TP-Link TD-W9970 Modem Back

The TP-Link TD-W9970 is for use on any service on networks using Bells' DSL infrastructure.

This is the procedure NCF uses to configure a TP-Link TD-W9970 modem out of the box or after a factory reset. To learn more about configuring your particular modem, consult the manual.

Configure router for Dual-Mode ADSL/VDSL operation

Your router can support both ADSL and VDSL modes. If necessary, you could switch between ADSL and VDSL plans without having to buy a new router or even reconfigure your existing one.

Settings for VDSL

We will start with the mode used for VDSL connections. These include the following NCF DSL Plans:

  • Freedom 10-7/Unl
  • Freedom 15-10/Unl
  • Freedom 25/Unl
  • Freedom 50/Unl

Quick Setup

Back to the Top

NOTE: If the modem is brand new, "user name: admin" and "password: admin" will gain access.

If the modem is not new, it is recommended to reset the modem to the factory defaults by holding down the Reset/Wi-Fi button for 6 to 9 seconds and then do step 1.

1. Once you access the modem from your browser at http://192.168.1.1 and login (user name: admin and password: admin), click the Quick Setup link in the Menu on the left.

Then click Next on the Quick Setup-Start page.

Getting started

Region and Time Zone

Back to the Top

  1. Set Region to Canada
  2. Time Zone to (GMT-05:00) Eastern Time (US & Canada)
  3. Click Next

Step2

Auto Detection

Back to the Top

  1. Click on No, I want to configure The Internet Connection myself
  2. Click Next

Step3

DSL

Back to the Top

  1. ISP: Other
  2. L2 Interface Type: VDSL
  3. Enable VLAN ID: checked
  4. VLAN: 35
  5. Connection Type: PPPoE
  6. Click Next

Step4

PPPoE

Back to the Top

  1. User name: ab123@ncf.ca (where ab123 is your NCF ID)
  2. Password: •••••••• (where •••••••• is your NCF DSL Password)
  3. Confirm password: ••••••••
  4. Click Next

Step5

3G/4G

Back to the Top

  1. Click Next

Step6

Wireless

Back to the Top

  1. Wireless: Enable
  2. Wireless Network Name (SSID): NCF_XXXX (where XXXX are the last 4 digits of the modem serial number)
  3. Channel: Auto
  4. Mode: 11n only
  5. Security: WPA2
  6. Password: DSL Password
  7. Click Next

Step7

Quick Setup – Confirm

Back to the Top

  1. Verify all setting are as entered
  2. Click Next

Step8

Quick Setup – Complete

Back to the Top

  1. Click Finish

Stay logged-in

  1. Click Network (left-hand menu, 4th link from top)
  2. Click WAN Settings

Network – WAN Settings

Back to the Top

  1. Click on Action: Edit (entry with pppoe_ptm_xx_x_x, right-hand side of table)

Network – WAN Settings

  1. WAN Service Setup, enter...
  2. Enable IPv6: Select off
  3. Click Advance
  4. Enable SPI Firewall: selected
  5. Enable IGMP Proxy: un-select
  6. Click Save

Add Settings for ADSL

Back to the Top

Moving on now to add settings for ADSL. ADSL is required for the following NCF DSL Plans:

  • Freedom 6/300
  • Freedom 7/300
  • Freedom 15-1/300

Stay logged-in

  1. Click Network (left-hand menu, 4th link from top)
  2. Click WAN Settings

Network – WAN Settings – DSL WAN Interface

Back to the Top

  1. Click on Action: Delete (1st entry, right-hand side of table)
  2. Click Add button

Adding ADSL2+ WAN Config 1/2

WAN Service Setup, enter...

Back to the Top

  1. DSL Modulation Type: ADSL
  2. ATM Configuration: VPI/VCI = 0/35
  3. Connection Type: PPPoE
  4. User name: ab123@ncf.ca (where ab123 is your NCF ID)
  5. Password: •••••••• (where •••••••• is your NCF DSL Password)
  6. Confirm password: ••••••••
  7. Connection Mode: select Always on
  8. Authentication Type: select AUTO_AUTH
  9. Enable IPv4: selected
  10. Default Gateway: select Current Connection
  11. Enable IPv6: select
  12. Click Advance
  13. Enable SPI Firewall: selected
  14. Enable IGMP Proxy: un-select
  15. Click Save

Adding ADSL2+ WAN Config 2/2

Fix Unresponsive DNS Issue

Back to the Top

There is a known issue where the internal DNS server sometimes stop responding after swapping between ADSL and VDSL connections. To avoid this issue, we recommend hard-coding a public DNS server instead of using the internal one.

DHCP Settings

  1. DNS Server: 1.1.1.1
  2. Secondary DNS Server: 1.0.0.1

DNS Fix for TD-W9970

Additional Settings

Back to the Top

UPnP

Back to the Top

  1. Click on Forwarding (left-hand menu, near the middle)
  2. UPnP: de-select

Time Settings

Back to the Top

  1. Click on System Tools (left-hand menu, towards the bottom)
  2. Select Time Settings
  3. Time Zone: (GMT-05:00) Eastern Time (US & Canada)
  4. NTP Server 1: time.nrc.ca
  5. Enable DST: checked
  6. Modify DST Start: 2nd Sunday in March
  7. Modify DST End: 1st Sunday in November
  8. Click Save

Manage Control

Back to the Top

  1. Click on System Tools (left-hand menu, towards the bottom)
  2. Select Manage Control
  3. For the user admin we use the member's DSL Password – user name & password should not exceed 15 characters
  4. Enter it once and again below to confirm
  5. Ensure ICMP (Ping) is set to Local only (default setting)
  6. Click Save

CWMP Settings

  1. Click on System Tools (left-hand menu, towards the bottom)
  2. Select CWMP Settings
  3. Ensure that CWMP is de-selected (default setting)
  4. Ensure that Inform is de-selected (default setting)
  5. Click Save

Modem Password Setup

Back to the Top

Click on the "System Tools" link on the LH side of the page, then "Manage Control". Change the modem access password to NCF standard.

Setting Admin Password

Configuring Time Zone

Back to the Top

Click on the "System Tools" link on the LH side of the page, then "Time Settings". Set the timezone to Eastern Standard Time, enable DST (Daylight Savings Time), and set the NTP server to the NRC clocks (time.nrc.ca).

Configuring Time Settings

Turn on the Firewall

Back to the Top

  • Click 'Firewall' in the left column
  • Select 'Enable Firewall'

Configure as bridge

Back to the Top

Do this only if you prefer to use your own external router rather than the one built into your TP-Link unit.

  1. Connect power and turn on the modem with the button on the back.
  2. Connect an Ethernet LAN cable to one of the yellow rear ports
  3. In the browser's address bar, enter the IP address for the modem interface page: 192.168.1.1
  4. If the modem is fresh from the factory, use the default user name and password to gain access
    1. user: admin
    2. password: admin

If the modem was previously configured for someone, the password would be the previous user's DSL password. If it is unknown then do a reset to factory default, press the reset/Wi-Fi button on the back. Hold for 6 to 9 seconds to reset. The user name and password will now be as above.

Quick Setup-Bridge

Back to the Top

  1. Click on Quick Setup.

See screenshots below:

Quick Setup – DSL

  1. ISP: Other
  2. L2 Interface Type: VDSL
  3. Enable VLAN ID: checked
  4. VLAN: 35
  5. Connection Type: Bridge
  6. Click Next

Configuring for Bridge Mode 1/4

Quick Setup – Wireless

Back to the Top

  1. Wireless: Disable
  2. Click Next

Configuring for Bridge Mode 4/4

Quick Setup – Confirm

Back to the Top

  1. Verify all setting are as entered
  2. Click Next

Configuring for Bridge Mode 2/4

Stay logged-in

  1. Click Network (left-hand menu, 4th link from top)
  2. Click WAN Settings

Network – WAN Settings – WAN Settings

Back to the Top

  1. DSL Modulation Type: select ADSL
  2. ATM Configuration, enter...
  3. VPI: 0
  4. VCI: 35

Configuring for Bridge Mode 3/3

  1. WAN Service Setup, enter...
  2. Connection Type: Bridge
  3. Click Save

See also

Back to the Top

Retrieved from "https://help.ncf.ca/index.php?title=TP-Link_TD-W9970_Configuration&oldid=6680"