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TP-Link TD-W9970 Configuration

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Key Modem Pages
The TP-Link TD-W9970 Modem Front
The TP-Link TD-W9970 Modem Back

The TP-Link TD-W9970 is for use on any service on networks using Bells' DSL infrastructure.

This is the procedure NCF uses to configure a TP-Link TD-W9970 modem out of the box or after a factory reset. To learn more about configuring your particular modem, consult the manual.

Router for Dual-Mode ADSL/VDSL operation

Your router can support both ADSL and VDSL modes. If necessary, you could switch between ADSL and VDSL plans without having to buy a new router or even reconfigure your existing one.

Settings for VDSL

We will start with the mode used for VDSL connections. These include the following NCF DSL Plans:

  • Freedom 10-7/Unl
  • Freedom 15-10/Unl
  • Freedom 25/Unl
  • Freedom 50/Unl

Quick Setup

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NOTE: If the modem is brand new, "user name: admin" and "password: admin" will gain access.

If the modem is not new, it is recommended to reset the modem to the factory defaults by holding down the Reset/Wi-Fi button for 6 to 9 seconds and then do step 1.

1. Once you access the modem from your browser at http://192.168.1.1 and login (user name: admin and password: admin), click the Quick Setup link in the Menu on the left.

Then click Next on the Quick Setup-Start page.

Getting started

Region and Time Zone

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  1. Set Region to Canada
  2. Time Zone to (GMT-05:00) Eastern Time (US & Canada)
  3. Click Next

Step2

Auto Detection

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  1. Click on No, I want to configure The Internet Connection myself
  2. Click Next

Step3

DSL

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  1. ISP: Other
  2. L2 Interface Type: VDSL
  3. Enable VLAN ID: checked
  4. VLAN: 35
  5. Connection Type: PPPoE
  6. Click Next

Step4

PPPoE

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  1. User name: ab123@ncf.ca (where ab123 is your NCF ID)
  2. Password: •••••••• (where •••••••• is your NCF DSL Password)
  3. Confirm password: ••••••••
  4. Click Next

Step5

3G/4G

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  1. Click Next

Step6

Wireless

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  1. Wireless: Enable
  2. Wireless Network Name (SSID): NCF_XXXX (where XXXX are the last 4 digits of the modem serial number)
  3. Channel: Auto
  4. Mode: 11n only
  5. Security: WPA2
  6. Password: DSL Password
  7. Click Next

Step7

Confirm

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  1. Verify all setting are as entered
  2. Click Next

Step8

Complete

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  1. Click Finish

Stay logged-in

  1. Click Network (left-hand menu, 4th link from top)
  2. Click WAN Settings

DSL WAN Interface

  1. Click on Action: Edit (entry with pppoe_ptm_xx_x_x, right-hand side of table)

WAN Settings

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  1. WAN Service Setup, enter...
  2. Enable IPv6: Select off
  3. Click Advance
  4. Enable SPI Firewall: selected
  5. Enable IGMP Proxy: un-select
  6. Click Save

Add Settings for ADSL

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Moving on now to add settings for ADSL. ADSL is required for the following NCF DSL Plans:

  • Freedom 6/300
  • Freedom 7/300
  • Freedom 15-1/300

Stay logged-in

  1. Click Network (left-hand menu, 4th link from top)
  2. Click WAN Settings

DSL WAN Interface

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  1. Click on Action: Delete (1st entry, right-hand side of table)
  2. Click Add button

Adding ADSL2+ WAN Config 1/2

WAN Settings

  1. DSL Modulation Type: ADSL
  2. ATM Configuration: VPI/VCI = 0/35
  3. Connection Type: PPPoE
  4. User name: ab123@ncf.ca (where ab123 is your NCF ID)
  5. Password: •••••••• (where •••••••• is your NCF DSL Password)
  6. Confirm password: ••••••••
  7. Connection Mode: select Always on
  8. Authentication Type: select AUTO_AUTH
  9. Enable IPv4: selected
  10. Default Gateway: select Current Connection
  11. Enable IPv6: select
  12. Click Advance
  13. Enable SPI Firewall: selected
  14. Enable IGMP Proxy: un-select
  15. Click Save

Adding ADSL2+ WAN Config 2/2

Fix Unresponsive DNS Issue

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There is a known issue where the internal DNS server sometimes stop responding after swapping between ADSL and VDSL connections. To avoid this issue, we recommend hard-coding a public DNS server instead of using the internal one.

DHCP Settings

  1. DNS Server: 1.1.1.1
  2. Secondary DNS Server: 1.0.0.1

DNS Fix for TD-W9970

Additional Settings

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UPnP

  1. Click on Forwarding (left-hand menu, near the middle)
  2. UPnP: de-select

Time Settings

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  1. Click on System Tools (left-hand menu, towards the bottom)
  2. Select Time Settings
  3. Time Zone: (GMT-05:00) Eastern Time (US & Canada)
  4. NTP Server 1: time.nrc.ca
  5. Enable DST: checked
  6. Modify DST Start: 2nd Sunday in March
  7. Modify DST End: 1st Sunday in November
  8. Click Save

Configuring Time Settings

Manage Control

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  1. Click on System Tools (left-hand menu, towards the bottom)
  2. Select Manage Control
  3. For the user admin we use the member's DSL Password – user name & password should not exceed 15 characters
  4. Enter it once and again below to confirm
  5. Ensure ICMP (Ping) is set to Local only (default setting)
  6. Click Save

Td-w9970 setup11.png

CWMP Settings

  1. Click on System Tools (left-hand menu, towards the bottom)
  2. Select CWMP Settings
  3. Ensure that CWMP is de-selected (default setting)
  4. Ensure that Inform is de-selected (default setting)
  5. Click Save

Turn on the Firewall

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  1. Click 'Firewall' in the left column
  2. Select 'Enable Firewall'

Configure as bridge

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Do this only if you prefer to use your own external router rather than the one built into your TP-Link unit.

  1. Connect power and turn on the modem with the button on the back.
  2. Connect an Ethernet LAN cable to one of the yellow rear ports
  3. In the browser's address bar, enter the IP address for the modem interface page: 192.168.1.1
  4. If the modem is fresh from the factory, use the default user name and password to gain access
    1. user: admin
    2. password: admin

If the modem was previously configured for someone, the password would be the previous user's DSL password. If it is unknown then do a reset to factory default, press the reset/Wi-Fi button on the back. Hold for 6 to 9 seconds to reset. The user name and password will now be as above.

Quick Setup

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  1. Click on Quick Setup.

See screenshots below:

DSL

  1. ISP: Other
  2. L2 Interface Type: VDSL
  3. Enable VLAN ID: checked
  4. VLAN: 35
  5. Connection Type: Bridge
  6. Click Next

Configuring for Bridge Mode 1/4

Wireless

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  1. Wireless: Disable
  2. Click Next

Configuring for Bridge Mode 4/4

Confirm

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  1. Verify all setting are as entered
  2. Click Next

Configuring for Bridge Mode 2/4

Stay logged-in

  1. Click Network (left-hand menu, 4th link from top)
  2. Click WAN Settings

Network – WAN Settings – WAN Settings

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  1. DSL Modulation Type: select ADSL
  2. ATM Configuration, enter...
  3. VPI: 0
  4. VCI: 35

Configuring for Bridge Mode 3/3

  1. WAN Service Setup, enter...
  2. Connection Type: Bridge
  3. Click Save

See also

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