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{{Template:Welcome to Help Wiki}}
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  <div class="ncfboxtitle ncfcenter">Welcome to the NCF Help Wiki</div>
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The Help Wiki contains information about setting up, troubleshooting and optimizing your experience with NCF services. The Help Wiki consists of [[Special:AllPages|pages]] which are group into [[Special:Categories|categories]]. This page organises the the top articles for various [[Special:Categories|Categories]] and topics.
 
The Help wiki is managed by NCF office staff and our celebrated volunteer team. However, we are grateful to members who have contributed fully or partly to the creation and improvement of many pages. We rely on member feedback to determine how to create and improve these articles in a way that works for most of our membership. You can send your questions and suggestions about to wiki to [http://mailto:support@ncf.ca support@ncf.ca].
 
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{{Template:My_Support_Options}}
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{{Template:Cable Links}}
  <div class="ncfboxtitle ncfcenter">DSL</div>
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{{Template:Dial-up Links}}
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{{Template:Email Links}}
  [[File:Sr506n-angled.PNG|link=:Category:DSL|x120px]]
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*[[DSL Rates]]
*[[Modem Configuration]]
*[[Modem Manuals]]
*[[Troubleshooting]]
*[[WiFi|Troubleshooting WiFi]]
*[[Speed|DSL Speeds]]
* <span class="plainlinks">[https://www.ncf.ca/ncf/support/wiki/Category:DSL All DSL Pages]</span>
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  <div class="ncfboxtitle ncfcenter">Email</div>
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  [[File:Internet-mail openclipart.png|link=:Category:Email|x120px]]
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* [[Email]]
* [[Zimbra]] - NCF's webmail system
* [https://www.ncf.ca/ncf/home/spamfilter/ Using NCF SpamFilter]
* [[Email Alias|Email Personalized Email Alias]]
* [[Disposable email addresses|Using Disposable Email Address]]
* [[Email spoofing|Email Spoofing]]
* <span class="plainlinks">[https://www.ncf.ca/ncf/support/wiki/Category:Email All Email Pages]</span>
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  <div class="ncfboxtitle ncfcenter">Computer Help</div>
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*[[Computer Help]]
*[[Replacing Windows XP]]
*[[Using Windows safely]]
*[[Used computers|Where to buy refurbished computers and parts]]
*[[All in One - System Rescue Toolkit]]
*[[Best Of Free Windows Software]]
* <span class="plainlinks">[https://www.ncf.ca/ncf/support/wiki/Category:Computer_help All Computer Help Pages]</span>
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  <div class="ncfboxtitle ncfcenter">My Account & Membership</div>
{{Template:Privacy and Security Links}}
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{{Template:Policy and Procedure Links}}
* [https://www.ncf.ca/ncf/home/zimbra.jsp Get my NCF WebMail - Zimbra]
{{Template:My Account Options}}
* [https://www.ncf.ca/ncf/home/tools/preferences.jsp Change My Account Preferences]
* [https://www.ncf.ca/ncf/home/tools/password.jsp Change My NCF Password]
* [https://www.ncf.ca/ncf/donate/renew.jsp Renew My Account]
* [https://www.ncf.ca/ncf/home/tools/showAccount.jsp Make a Donation or Payment]
* [https://www.ncf.ca/ncf/support/officeMsgMgr.jsp Check My Open Tickets]
* [https://www.ncf.ca/ncf/home/tools/notificationsLog.jsp View My Notification Log]
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'''DSL Account Links'''<br>
 
* [https://www.ncf.ca/ncf/home/tools/dslStatement.jsp My DSL Statement]
* [https://www.ncf.ca/ncf/home/tools/dslUsage.jsp My DSL Usage]
* [https://www.ncf.ca/ncf/home/tools/dslLineStats.jsp My DSL Line Statistics]
* [https://www.ncf.ca/ncf/home/tools/authLogHome.jsp My DSL Authentication Log & Session]
* [http://speedtest.ncf.ca NCF Speedtest]
* [http://peakuse.ncf.ca Peak Usage Calculator]
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  <div class="ncfboxtitle ncfcenter">Policy & Procedure</div>
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*[[DSL Processes]]
*[[Member Agreement]]
*[[Copyright Infringement]]
*[[Passwords]]
*[[Privacy Policy]]
*[[DSL Terms of Service]]
* <span class="plainlinks">[https://www.ncf.ca/ncf/support/wiki/Category:Policy_and_Procedures All Policy and Procedure Pages]</span>
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  <div class="ncfboxtitle ncfcenter">Privacy and Security</div>
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*[[KRACK Vulnerability]]
*[[Virtual Private Networks]]
*[[Using Windows safely]]
*[[Misfortune Cookie vulnerability of TP-Link modem/router]]
*[[All in One - System Rescue Toolkit]]
* <span class="plainlinks">[https://www.ncf.ca/ncf/support/wiki/Category:Privacy_and_Security All Privacy and Security Pages]</span>
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  <div class="ncfboxtitle ncfcenter">Dial-up</div>
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*[[Getting Started (Dial-up)]]
*[[Tips for Dial-up]]
*[[Alternatives to DSL]]
*[https://iihelp.iinet.net.au/Dialup_setup_for_Windows_10 Dial-up Connection Instructions for Windows 10]
*[[USB dialup modem problems in Windows 10]]
*[[Dial-up Connection Instructions for Windows 7]]
* <span class="plainlinks">[https://www.ncf.ca/ncf/support/wiki/Category:Dial-up All Dial-up Pages]</span>
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  <div class="ncfboxtitle ncfcenter">Quick Links</div>
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* [[CERT-announced vulnerability of TP-Link modem/router]]<!-- Admin: Do not delete this, keep this section indefinitely! -->
* [[Special:AllPages|A list of all pages on the NCF Help Wiki]]
* [[Special:Categories|A list of all page categories]]
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Latest revision as of 19:21, 15 September 2021

Welcome to the NCF HelpPages

These HelpPages contain information about setting up, troubleshooting and optimizing your experience with NCF services. The HelpPages consist of pages which are grouped into categories. This page organizes the the top articles for various Categories and topics.

The HelpPages are managed by NCF staff and volunteers. However, we are grateful to members who have contributed fully or partly to the creation and improvement of many pages. We rely on member feedback to help improve this resource in a way that works for our membership. Please send questions and suggestions about the HelpPages to support@ncf.ca.

Over time hardware and software evolves and changes, so NCF needs to adapt its documentation. Draft material is in the Development Pages.

My Support Options
  1. Consult the relevant HelpPages
  2. Create a support ticket with the HelpDesk:
  3. Post in a Discussion Group
  4. Visit the NCF Office
Cable
 Cable graphics.png
DSL
 Sr506n-angled.PNG
Dial-up
 Dialup graphics.png
Email
 Internet-mail openclipart.png
Computer Help
Privacy and Security
Policies and Procedures
My Account Options

DSL Links

Cable Links

Quick Links
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