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<div class="ncfrightbox"> {{Template:My Support Options}} </div>
{{Template:My Support Options}}<div class="ncfrightbox">  </div>


{| class="wikitable"
{| class="wikitable"
|+DSL Modems  
|+Fibre Modems
!Modem/Device
!Configuration
!Fibre Speeds Supported<sup>2</sup> (in Mbps)
!Wi-Fi
!Ethernet Ports
!Sales History at NCF<sup>4</sup>
|-
|OvisLink OV978WAX
|[[Ovislink OV978WAX Fibre|Link]]
|500/500 to 1024/940
|Wi-Fi 6 (802.11ax)
|4 Gigabit ports
1 SFP Port
|sold from Oct 2025 to present
|-
|TP-Link EX921v
|[[TP-Link EX921v|Link]]
|500/500 to 1500/940
|WiFi 6E
(802.11ax)
|1 2.5G WAN/LAN
3 Gigabit ports
 
1 SFP Port
|sold from Oct 2025 to present
|-
|TP-Link MC420L
|
|500/500 to 1500/940
|NA
|1 SFP+ Port
1 1/2.5/5/10Gbps RJ45 port
|sold from Oct 2025 to present
|-
|TP-Link MC220L
|
|500/500 to 1024/940
|NA
|1 Gigabit SFP Port
1 Gigabit RJ45 port
|sold from Oct 2025 to present
|-
|}
{| class="wikitable"
|+DSL Modems
!Modem
!Modem
!Configuration
!Configuration
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!Sales History at NCF<sup>4</sup>
!Sales History at NCF<sup>4</sup>
|-
|-
|[[SmartRG SR516ac]]  
|OvisLink OV978WAX
|[[SmartRG SR516ac#Configuration|Link]]
|[[Ovislink OV978WAX|Link]]
|Fiber / VDSL
|6/0.8 to 1024/940
|Wi-Fi 6 (802.11ax)
|4 Gigabit ports
|Fall 2025
|-
|OvisLink OV935WV
| [[Ovislink OV935WVA|Link]]
|VDSL
|6/0.8 to 50/10
|Wi-Fi 5 (802.11ac)
|4 Gigabit ports
|sold from Nov 2022 to present
|-
|OvisLink OV804WV
| [[Ovislink OV804WVA|Link]]
| VDSL
|6/0.8 to 50/10
|Wi-Fi 5 (802.11ac)
|4 Gigabit ports
| sold from Nov 2022 to present
|-
|OvisLink OV501GF
|[[Ovislink OV501GF|Link]]
|VDSL
|6/0.8 to 50/10
|NA
|1 Fast port
|
sold from Nov 2022 to present
|-
|[[SmartRG SR516ac]]
|[[SmartRG SR516ac#Configuration|Link]]  
|VDSL
|VDSL
|6/0.8 to 50/10
|6/0.8 to 50/10
Line 20: Line 98:
|-
|-
|[[SmartRG SR506n]]
|[[SmartRG SR506n]]
|[[SmartRG SR506n#Configuration|Link]]  
|[[SmartRG SR506n#Configuration|Link]]
|VDSL
|VDSL  
|6/0.8 to 50/10
|6/0.8 to 50/10
|Wi-Fi 4 (802.11n)
|Wi-Fi 4 (802.11n)
|4 Fast ports
|4 Fast ports
|sold from Aug 2018 to present
|sold from Aug 2018 to July 2021
|-
|-
|SmartRG SR505n
|SmartRG SR505n
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|sold from Sep 2014 to Aug 2018
|sold from Sep 2014 to Aug 2018
|-
|-
|TP-Link TD-W9970
| TP-Link TD-W9970
|[[TP-Link TD-W9970 Configuration|Link]]
|[[TP-Link TD-W9970 Configuration|Link]]
|VDSL<sup>5</sup>
|VDSL<sup>5</sup>
|10/7 to 50/10
|10/7 to 50/10
|Wi-Fi 4 (802.11n)
| Wi-Fi 4 (802.11n)
|4 Fast ports
|4 Fast ports
|sold from Jan 2016 to Oct 2017
|sold from Jan 2016 to Oct 2017
|-
|-
|TP-Link TD-W8961ND
|TP-Link TD-W8961ND
|[[TP-Link TD-W8961ND Configuration|Link]]  
|[[TP-Link TD-W8961ND Configuration|Link]]
|ADSL
|ADSL  
|6/0.8 to 15/1
|6/0.8 to 15/1
|Wi-Fi 4 (802.11n)
| Wi-Fi 4 (802.11n)
|4 Fast ports
|4 Fast ports
|sold from Feb 2016 to Oct 2017
| sold from Feb 2016 to Oct 2017
|-
|-
|TP-Link TD-W8951ND<sup>6</sup>
|TP-Link TD-W8951ND<sup>6</sup>
|[[TP-Link TD-W8951ND Configuration|Link]]  
|[[TP-Link TD-W8951ND Configuration|Link]]
|ADSL
| ADSL
|6/0.8 to 15/1
|6/0.8 to 15/1
|Wi-Fi 4 (802.11n)
|Wi-Fi 4 (802.11n)
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|-
|-
|TP-Link TD-8816<sup>6</sup>
|TP-Link TD-8816<sup>6</sup>
|[[TP-Link TD-8816 Configuration|Link]]
| [[TP-Link TD-8816 Configuration|Link]]
|ADSL
|ADSL
|6/0.8 to 15/1
|6/0.8 to 15/1
|NA
|NA  
|1 Fast port
| 1 Fast port
|sold from Dec 2011 to Oct 2017
|sold from Dec 2011 to Oct 2017
|-
|-
|Sagemcom 2864<sup>7</sup>
|Sagemcom 2864<sup>7</sup>
|[[Sagemcom 2864 Configuration|Link]]
|[[Sagemcom 2864 Configuration|Link]]
|VDSL
| VDSL
|6/0.8 to 50/10
|6/0.8 to 50/10
|Wi-Fi 4 (802.11n)
|Wi-Fi 4 (802.11n)
Line 77: Line 155:
|TP-Link TD-W8901G<sup>6</sup>
|TP-Link TD-W8901G<sup>6</sup>
|[[TP-Link TD-W8901G Configuration|Link]]
|[[TP-Link TD-W8901G Configuration|Link]]
|ADSL
| ADSL
|6/0.8 to 15/1
|6/0.8 to 15/1
|Wi-Fi 3 (802.11g)
|Wi-Fi 3 (802.11g)  
|4 Fast ports
|4 Fast ports
|sold from Dec 2011 and Oct 2012
| sold from Dec 2011 and Oct 2012
|-
|-
|TP-Link TD-W8950ND<sup>6</sup>
|TP-Link TD-W8950ND<sup>6</sup>
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|6/0.8 to 15/1
|6/0.8 to 15/1
|Wi-Fi 4 (802.11n)
|Wi-Fi 4 (802.11n)
|4 Fast ports
| 4 Fast ports
|sold from Dec 2011 and Oct 2012
|sold from Dec 2011 and Oct 2012
|-
|-
|SpeedTouch ST516
|SpeedTouch ST516
|[[SpeedTouch Configuration|Link]]
| [[SpeedTouch Configuration|Link]]
|ADSL
|ADSL
|6/0.8 to 15/1
|6/0.8 to 15/1
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Wi-Fi 3 (802.11g)
Wi-Fi 3 (802.11g)
|4 Fast ports
|4 Fast ports
|sold until the fall of 2011
|sold until the fall of 2011  
|-
|-
|[[Modem Manuals#Bell Home Hub 1000, four ethernet ports, wireless "N" ADSL+VDSL|Bell Home Hub 1000]]
|[[Modem Manuals#Bell Home Hub 1000, four ethernet ports, wireless "N" ADSL+VDSL|Bell Home Hub 1000]]
(or Sagemcom FAST4350)
(or Sagemcom FAST4350)  
|[[Bell Home Hub 1000 Configuration|Link]]
|[[Bell Home Hub 1000 Configuration|Link]]  
|VDSL
|VDSL
|6/0.8 to 50/10
| 6/0.8 to 50/10
|Wi-Fi 4 (802.11n)
|Wi-Fi 4 (802.11n)
|4 Fast ports
|4 Fast ports
|NA
|NA  
|-
|-
|[[Modem Manuals#Bell Home Hub 2000, four ethernet ports, wireless "AC" ADSL+VDSL|Bell Home Hub 2000]]
|[[Modem Manuals#Bell Home Hub 2000, four ethernet ports, wireless "AC" ADSL+VDSL|Bell Home Hub 2000]]
Line 127: Line 205:
|NA
|NA
|-
|-
| colspan="7" |<sup>1</sup> Modem must match DSL Type of plan selected. VDSL modems are backwards compatible with ADSL plans (Note: TP-Link TD-W9970<sup>5</sup>).
| colspan="7" |<sup>1</sup> Modem must match DSL Type of selected plan. VDSL modems are backwards compatible with ADSL plans (note: TP-Link TD-W9970<sup>5</sup>).
<sup>2</sup> Subject to geographic and supplier network availability. Plan pricing available at: [[DSL Rates]]  
<sup>2</sup> Subject to geographic and supplier network availability. Plan pricing available at: [[Pricing]]  


<sup>3</sup> Wi-Fi naming nomenclature was simplified and updated in 2018. You're likely to see 802.11 naming on your device.
<sup>3</sup> Wi-Fi naming nomenclature was simplified and updated in 2018. You're likely to see 802.11 naming on your device.
Line 134: Line 212:
<sup>4</sup> Sales history shows modem which NCF sold as new with full manufacturer's warranty (not donated or refurbished modems).  
<sup>4</sup> Sales history shows modem which NCF sold as new with full manufacturer's warranty (not donated or refurbished modems).  


<sup>5</sup> NCF only recommends using the TP-Link TD-W9970 on VDSL plans due to some performance bug we found.  
<sup>5</sup> NCF only recommends using the TP-Link TD-W9970 on VDSL plans due to some performance bugs we discovered.
 
<sup>6</sup> Some versions of these TP-Link Models are vulnerable to the [[Misfortune Cookie Vulnerability|Misfortune Cookie]]. Check for the [[Misfortune Cookie Vulnerability]] recommendation for your modem.
 
<sup>7</sup> Sagemcom 2864 may reset and need to be reconfigured. See the[[Sagemcom 2864 Configuration#Welcome to Bell Page Problem|Welcome to Bell Page Problem]] if you experience this.
|}
 
{| class="wikitable"
|+Cable Modems
!Modem
!Configuration
!DOCSIS Version<sup>1</sup>
!Speeds Supported<sup>2</sup>(in Mbps)
!Wi-Fi<sup>3</sup>
!Ethernet Ports
!Sales History at NCF<sup>4</sup>
|-
|[[Hitron CODA-4680]]
|[[Hitron CODA-4680#Configuration|Link]]
|3.1
|5/1 to 1024/30
|Wi-Fi 5 (802.11ac)
|
4 Gigabit ports
|sold from July 2021 to present
|-
|[[Hitron CODA-45]]
 
|N/A
|3.1
|5/1 to 1024/30
|N/A
|2 Gigabit ports
|sold from August 2021 to present
|-
|[[Technicolor TC4400]]
|
N/A
|3.1
|5/1 to 1024/30
| N/A
|2 Gigabit ports
| sold from April 2021 to August 2021
|-
|[[SmartRG SR808ac]]
|N/A
|3.0
| 5/1 to 300/20
|Wi-Fi 5 (802.11ac)
|4 Gigabit ports
|sold from April 2021 to May 2021
|-
 
| colspan="7" | <sup>1</sup> DOCSIS 3.1 modems are required for new sign-ups on the Rogers network in Ontario as of June 1, 2021.
 
<sup>2</sup> Subject to geographic and supplier network availability. Plan pricing available at: [[Pricing]]
 
<sup>3</sup> Wi-Fi naming nomenclature was simplified and updated in 2018. You're likely to see 802.11 naming on your device.


6 Some versions of these TP-Link Models are vulnerable to the [[Misfortune Cookie Vulnerability|Misfortune Cookie]] . Check for the [[Misfortune Cookie Vulnerability]] recommendation for your modem.  
<sup>4</sup> Sales history shows modem which NCF sold as new with full manufacturer's warranty (not donated or refurbished modems).  


<sup>7</sup> Sagemcom 2864 may reset and need to be reconfigure. Read [[Sagemcom 2864 Configuration#Welcome to Bell Page Problem|Welcome to Bell Page Problem]] if you 
|}
|}


[[Category:DSL]]
[[Category:DSL]]
[[Category:Cable]]
[[Category:Cable]]

Latest revision as of 13:22, 13 November 2025

My Support Options
  1. Consult the relevant HelpPages
  2. Create a support ticket with the HelpDesk:
  3. Post in a Discussion Group
  4. Visit the NCF Office
Fibre Modems
Modem/Device Configuration Fibre Speeds Supported2 (in Mbps) Wi-Fi Ethernet Ports Sales History at NCF4
OvisLink OV978WAX Link 500/500 to 1024/940 Wi-Fi 6 (802.11ax) 4 Gigabit ports

1 SFP Port

sold from Oct 2025 to present
TP-Link EX921v Link 500/500 to 1500/940 WiFi 6E

(802.11ax)

1 2.5G WAN/LAN

3 Gigabit ports

1 SFP Port

sold from Oct 2025 to present
TP-Link MC420L 500/500 to 1500/940 NA 1 SFP+ Port

1 1/2.5/5/10Gbps RJ45 port

sold from Oct 2025 to present
TP-Link MC220L 500/500 to 1024/940 NA 1 Gigabit SFP Port

1 Gigabit RJ45 port

sold from Oct 2025 to present
DSL Modems
Modem Configuration DSL Type1 DSL Speeds Supported2(in Mbps) Wi-Fi3 Ethernet Ports Sales History at NCF4
OvisLink OV978WAX Link Fiber / VDSL 6/0.8 to 1024/940 Wi-Fi 6 (802.11ax) 4 Gigabit ports Fall 2025
OvisLink OV935WV Link VDSL 6/0.8 to 50/10 Wi-Fi 5 (802.11ac) 4 Gigabit ports sold from Nov 2022 to present
OvisLink OV804WV Link VDSL 6/0.8 to 50/10 Wi-Fi 5 (802.11ac) 4 Gigabit ports sold from Nov 2022 to present
OvisLink OV501GF Link VDSL 6/0.8 to 50/10 NA 1 Fast port

sold from Nov 2022 to present

SmartRG SR516ac Link VDSL 6/0.8 to 50/10 Wi-Fi 5 (802.11ac) 4 Gigabit ports sold from Jun 2019 to present
SmartRG SR506n Link VDSL 6/0.8 to 50/10 Wi-Fi 4 (802.11n) 4 Fast ports sold from Aug 2018 to July 2021
SmartRG SR505n Link VDSL 6/0.8 to 50/10 Wi-Fi 4 (802.11n) 1 Gigabit, 3 Fast ports sold from Sep 2014 to Aug 2018
TP-Link TD-W9970 Link VDSL5 10/7 to 50/10 Wi-Fi 4 (802.11n) 4 Fast ports sold from Jan 2016 to Oct 2017
TP-Link TD-W8961ND Link ADSL 6/0.8 to 15/1 Wi-Fi 4 (802.11n) 4 Fast ports sold from Feb 2016 to Oct 2017
TP-Link TD-W8951ND6 Link ADSL 6/0.8 to 15/1 Wi-Fi 4 (802.11n) 4 Fast ports sold from Nov 2012 to Jan 2016
TP-Link TD-88166 Link ADSL 6/0.8 to 15/1 NA 1 Fast port sold from Dec 2011 to Oct 2017
Sagemcom 28647 Link VDSL 6/0.8 to 50/10 Wi-Fi 4 (802.11n) 4 Fast ports sold from Nov 2013 to Aug 2014
TP-Link TD-W8901G6 Link ADSL 6/0.8 to 15/1 Wi-Fi 3 (802.11g) 4 Fast ports sold from Dec 2011 and Oct 2012
TP-Link TD-W8950ND6 Link ADSL 6/0.8 to 15/1 Wi-Fi 4 (802.11n) 4 Fast ports sold from Dec 2011 and Oct 2012
SpeedTouch ST516 Link ADSL 6/0.8 to 15/1 NA Varies sold until the fall of 2011
SpeedTouch ST585

(Thomson TG585)

Link ADSL 6/0.8 to 15/1 Wi-Fi 4 (802.11n) or

Wi-Fi 3 (802.11g)

4 Fast ports sold until the fall of 2011
Bell Home Hub 1000

(or Sagemcom FAST4350)

Link VDSL 6/0.8 to 50/10 Wi-Fi 4 (802.11n) 4 Fast ports NA
Bell Home Hub 2000

(or Sagemcom FAST5250)

Link VDSL 6/0.8 to 50/10 Wi-Fi 5 (802.11ac) 4 Fast ports NA
1 Modem must match DSL Type of selected plan. VDSL modems are backwards compatible with ADSL plans (note: TP-Link TD-W99705).

2 Subject to geographic and supplier network availability. Plan pricing available at: Pricing

3 Wi-Fi naming nomenclature was simplified and updated in 2018. You're likely to see 802.11 naming on your device.

4 Sales history shows modem which NCF sold as new with full manufacturer's warranty (not donated or refurbished modems).

5 NCF only recommends using the TP-Link TD-W9970 on VDSL plans due to some performance bugs we discovered.

6 Some versions of these TP-Link Models are vulnerable to the Misfortune Cookie. Check for the Misfortune Cookie Vulnerability recommendation for your modem.

7 Sagemcom 2864 may reset and need to be reconfigured. See theWelcome to Bell Page Problem if you experience this.

Cable Modems
Modem Configuration DOCSIS Version1 Speeds Supported2(in Mbps) Wi-Fi3 Ethernet Ports Sales History at NCF4
Hitron CODA-4680 Link 3.1 5/1 to 1024/30 Wi-Fi 5 (802.11ac)

4 Gigabit ports

sold from July 2021 to present
Hitron CODA-45 N/A 3.1 5/1 to 1024/30 N/A 2 Gigabit ports sold from August 2021 to present
Technicolor TC4400

N/A

3.1 5/1 to 1024/30 N/A 2 Gigabit ports sold from April 2021 to August 2021
SmartRG SR808ac N/A 3.0 5/1 to 300/20 Wi-Fi 5 (802.11ac) 4 Gigabit ports sold from April 2021 to May 2021
1 DOCSIS 3.1 modems are required for new sign-ups on the Rogers network in Ontario as of June 1, 2021.

2 Subject to geographic and supplier network availability. Plan pricing available at: Pricing

3 Wi-Fi naming nomenclature was simplified and updated in 2018. You're likely to see 802.11 naming on your device.

4 Sales history shows modem which NCF sold as new with full manufacturer's warranty (not donated or refurbished modems).

Pages in category "Modems"

The following 113 pages are in this category, out of 113 total.

A

B

C

D

F

H

K

L

M

O

P

Q

R

S

T

Retrieved from "https://help.ncf.ca/index.php?title=Category:Modems&oldid=8524"